Princess Romantic Cruises Reviews

We are platinum level on princess cruises. We have sailed on the Royal Princess before, and had a really nice time. I was really disappointed on this trip with the staff and service. We embarked in San Francisco for a 15 day Hawaii Cruise. Embarkation: From the moment we were in the waiting area for embarkation, I knew something wasn’t right. Embarkation was a nightmare. Huge ...

First of all my cabin heating system was Broken so they moved us to a new room then the jeweler on cruise ship got my ring stock on my finger so I hade to go to the doctor onboard to see if he could remove it tried several things and could not so they cut it off and do not forget about the horrible food that they just added to and reserved over and over again and the entertainment needs to be ...

Easily the worse cruise we've had with Princess. The many cutbacks by Princess made for a less enjoyable cruising experience. For example, enrichment presentations and guest speakers were completely devoid. It took 3 days to get the AC in our cabin repaired. Guest services was unresponsive and argumentative. Throughout the cruise, the sink drain leaked on the bathroom floor. The motion ...

This ship is old ( 22 year's ) and seems to suffer problems that cannot be fixed. Our balcony room was hot and was never fixed time after time maintenance showed up to fix it they would leave the room sweating and the problem had not been corrected. Also rooms were flooding with backed up toilets and we also had issues that were fixed at 3 am. The food in the buffet was always cold. The ...

Post Covid we missed cruising after 30 plus cruises with a bit more than half with our preferred cruise company Princess. We did a short cruise in Queensland on the Coral in late June and making allowances for post-Covid adjustments the cruise was overall a good enjoyable experience. We also had credits from Covid cancellations to use. Now the Grand (far-from-grand) experience. Pre ...

First room smelled like sewage so we did not even unpack. Was moved to room the air didn’t work. Then they moved us to the Covid-19’s and isolation section. Did not say a word about being isolated section we just kept seeing more and more doors blocked red stickers on doors. Why would you place at risk seniors in the middle of an isolation section. Is this not elder abuse. I ask if the CDC ...

First let me start by saying I have written to Princess Cruises to give them a chance to respond before I made a review, I heard nothing from them either the letter or the survey. We had no problem boarding and getting to our cabin the steward was excellent and very friendly. Now the food review: The Horizon Court buffet was chaotic at the best of times from long lines because people were ...

We have done this cruise 4 times previously and enjoy leaving from Vancouver while we live in Victoria so no airline travel required. Embarkation was very smooth and there the service ended. We have been Elite for a number of cruises and have seen a marked decline in what our loyalty level is supposed to provide. The service desk no longer has a dedicated line for Elite and Suite passengers. They ...

Oh where shall I start on such a fun cruise that was the beginning of a lifetime of marriage.. Such a disappointment and after 114 attempts of phone calls to a number filled with people who could give a crap. Or mail never answered to the office in Santa Clarita. Even 2 certified letters that got denied . So this is where the story begins. I wanted to surprise my fiance with a cruise ...

We chose this cruise so that we might compare Princess to Holland who we normally sail with. There were so many awful things about this ship and this cruising company that this space is not big enough. Firstly their application called Medallion is for their benefit only and not the passengers. It kept freezing up and we were unable to make reservations or order items onboard. They have an ...