Princess Romantic Cruises Reviews

The first cruise we ever took was on the old Dawn Priincess, So Princess has a special place in our hearts. For that reason it hurts to see how far they have slipped in quality. This 10 day cruise had perhaps the worst entertainment we have ever seen. From a female comedian who was terrible--an impersonator who wasen't even close. One "showroom" star was a guy who had been performing in the lounge ...

There's a lot of things that made this entire experience not enjoyable from the beginning. Dealing with customer service is almost nonexistent. They do not reply to emails, when you cancel things on their website there's no way to tell if you're due reimbursement, where it goes, and their methodology for giving onboard credit versus a refund and when they issue is vague at best. We were due ...

We choose this ship due to the time of departing Vancouver and returning. We had been on other Princess cruises and felt confident that Crown Princess would meet our satisfactions. The deals and specials were our liking also on this ship. We got our cruise through a travel agent. Vancouver not too far away we got parking at the ship terminal which cost us over $300. for 11 days. But very ...

We chose Princess Ruby because it sails from San Fransisco. We liked many activities and entertainment. But very disappointed that it has very limited Asian food that you can only find in buffet area. Even the limited Asian food tended to be Indian food or Tai food. The bar quality are not consistent. Sometime are strong while other time are week. Coffee some time are stale while other times ...

Our travel agent recommended us to go with Royal Princess for our Alaska cruise as they had the best itinerary. The excursions were great. The day at the glacier on the ship was ok but, even though we went to two, one was so far away, there was no way we could see anything. Disappointing. The on-board activities were uninteresting. A lot of 'game show' activities. My husband went to one "Can you ...

Embarkation was a breeze in Quebec city with the princess medallion. However, navigating the app was very frustrating. Ship was very clean and most of the staff was terrific. Bartenders were outstanding, but dining venues needed more staff and better organization. They have gone completely to anytime dining and you make reservations through the app, IF you're lucky enough to get the time you ...

We chose the cruise because of the itinerary and convenience of UK departure point. Had assumed service would be similar to P&O and Royal Caribbean but sadly it was not. The ship was cold and lacked atmosphere, restaurant service varied from poor to average and whilst the food was good with reasonable portions, the dining experience lacked class. No control over so called Smart Casual, often ...

We chose a Mexican Riviera cruise for a family event (10 people). Overall, it was pleasant but there were some bumps. We had a Club Class Mini-Suite. The bed was very comfy and the room had plenty of storage. Everything is a bit dated, but it was spotlessly clean. Our room attendant was fantastic. Reserve Collection dining was very nice on embarkation day (we had lunch there right after ...

I enjoyed my cruise even though the excursions were very expensive. Since arriving home I have tried to contact Princess three times to ask them to refund the money they took from my account for a bar bill that is incorrect because I did not order any drinks. Their online form does not work and when I rang them I was told to call the USA. I think this is a shocking way to treat customers. ...

This was a long planned family cruise including my mother, my brother, and both of our families. Fourteen of us, in all, including three great grandchildren. It was a first cruise for the grand and great-grand generations. The rest of us are spread out from Ruby to Elite in Princess’ Captain’s Circle/Medallion program. We had great weather at all of our ports. The only weather impact was fog ...