The Diamond Princess is a very beautiful ship with a wonderful crew. It should never have been subjected to the ‘scourge’ of the Medallion No Class App.
Embarkation: Below standard. Packed waiting in long poorly organized lines. Although we were unable to enter or get boarding times on their app., others said it made no difference. ‘Ocean Ready’ really?
Crew: Fantastic as always. ...
EMBARKATION - The Medallion did speed up the initial check-in process. Note: There was no clear signage or direction given that you need to pick up a boarding number card upon entering the waiting area. Being a first-time Princess cruiser, I found out only by looking around and seeing others holding cards. They kindly directed me to a small desk off to the side back at the waiting area's ...
I got a good deal for Mexico cruise so thought why not? I had sailed with HAL and Celebrity several times so have some frame of reference.
The Bad: the dining experience was awful, we struggled to get reservations each night which wouldn't have been an issue but for the fact that the buffet/market (whatever they call it) was so dismal. The food at this place really was on a par with cafeteria ...
It's been a long cold winter and I needed a warm getaway. The Ruby Princess had just started sailing from Galveston to the western caribbean, they were offering great rates and OBC, so I jumped on it. This was my 10th cruise and 2nd cruise on Princess in the last 2 months. I traveled solo in a balcony cabin on Baja deck 11 forward.
I flew into Houston Hobby a day prior and spent the night at ...
This has been our first cruise since COVID-19 on a Princess Cruise. We have previously sailed on the Grand and Caribbean Princess (similar ships to the Ruby Princess) and the Disney Wonder. We sailed in two cabins, one with my mom and two daughters and one with my wife, our two sons and me.
Getting on and off the Ship:
Embarkation and disembarkation was a breeze if you input your ...
Chose this cruise because of the destination. Apart from the ship being very tired, the crew are not as accommodating as previous cruises, this was echoed by several other guests. The room attendant assigned to our cabin never turned up when asked for a pair of scissors, the rudeness of bar staff was jawdropping, and we had serviettes thrown on our lap by waiters. There were no shuttles upon our ...
I have FCC left over from Covid cancelations so it is a use it or loose it deal. I wanted to try Galveston port which I understand Princess has recently returned to. Last time here was 2007 for me. So I booked everything rom airfare to hotel, transfers, cruise, Princess plus package, no insurance. Flew from Chicago Saturday, day before. Went to luggage, man with a Princess sign waiting for me also ...
Overall the cruise and destinations were lovely but the onboard billing and support after the fact were so bad that I will no longer cruise with them.
Just took my last cruise with Princess - they charged me for a bottle of wine we never got, made FIVE attempts to get it taken off the bill while onboard and have emailed and called. It has been 6 weeks since I filed complaint with them with no ...
We are Platinum level Princess cruisers. We chose this cruise primarily for the itinerary which included a Land Tour to Machu Picchu followed by a cruise around Cape Horn and Antarctica. Unfortunately, that itinerary was in flux and cut back before and during the trip. We've written a long, detailed letter to Princess' Executive team. An abbreviated version follows, which I've called "The ...
We chose this as our bucket list cruise around the world. First the two items that were positive about this cruise:
1.The cabin stewards and the personnel in the Horizon Cafe were terrific when it came to service
2.The Horizon Cafe Buffet had a great selection of food which was well prepared and had a tremendous variety.
Unfortunately those are the only god things I can report about this ...