It was recommended by our travel agency so I will try to be fair but also clear on my assessment.
Outstanding service and cleanliness all the employees were top notch with friendliness and helpfulness.
The food in the buffet was cheap and really poor quality the other restaurants on the ship were very good but beware the cost will stifle you to a point you will lower your view they of them ...
Oh my so many things to say. I will start positive by saying that the staff in the coral dining room are amazing but the rest are quite inattentive and either not knowledgeable or not helpful.
This cruise is not what I thought it would be.
They have an app that you have to use constantly on board and it is super glitchy. It’s supposed to work do that you can order things and they find you ...
This cruise was a long time in planning, then a 3 year delay due to COVID to be a bit of a disappointment.
This ship needs to be refreshed, stained mirrors, broken lamps.in lounges and worn upholstery. Dining rooms are chaotic at best, most night we were seated at tables that were not set. Several time what was listed on the menu and what was served were not the same: Roast pork came as ...
I was impressed with both the quality and variety of food in the main dining room as well as the availability of food in Horizon Court (buffet). I enjoyed the variety of equipment in the fitness centre as well as the availability of beach towels on the open deck. The selection and quality of entertainment on the stateroom tv was impressive as was the service that I received from select crew ...
We elected to go on a cruise as it seemed like the easiest way to experience Alaska. From that perspective, this cruise met our needs. The Alaskan ports offered good opportunities to experience the beautiful sights of Alaska. Still, the experience is downgraded by the touristy, completely overcrowded downtowns of the ports themselves. The downtowns seem to be mostly staffed by temporary summer ...
We had heard numerous concerns - engine issues, ac not working in staterooms and common areas - prior to our departure. While we were concerned we hoped all would be well once boarded. The positive: We sailed with our 2 teens and had 2 aft penthouse suites. Rooms were very clean and comfortable, albeit dated. The main dining room was solid fare ( Crown Grill is lackluster with horrible service and ...
Terrible customer service on phone and many on ship. Older ship, needs updating. Room had an odor. Carpet, bedakirt and outlets outdated. It needs a good overhaul. Food subpar. Not much for gluten and dairy free options. They were not enthused about my food intolerances and ut ahowes. Karoke outdated. App disn't work half of my cruise. Wifi overall good but sometimes hard to connect to.. They ...
This was my third Princess cruise, and this boat should not have 4.5/5 stars. It’s really worn with marked up and beat up furniture, musty hallway carpet, and rusted railings.
We had a mini suite and I felt transported to season 10 of the original Love Boat—in the 80s.
The crew wasn’t as friendly as previous voyages, they all seemed exhausted. Many of the services I liked on previous ships ...
Currently sailing on the Sapphire Princess for a 7 day northbound sailing.
We have previously sailed with Holland America and Disney Cruise Line
Impressions so far:
Embarkation:
- we boarded at approximately 2:00pm. The process was swift and clear.
- Once on the ship, we were told to go to the incorrect deck for our cabin. We wandered around for approximately 20 minutes. No staff to ...
Timing and a great itinerary leaving from Southampton made me choose The Island Princess. I came on it solo and am a ballroom dancer and was hoping to meet other like-minded people. Sadly I have to say I have been very very disappointed and what could have been a great cruise has come out, in my opinion, below all the other four cruise lines, Cunard, Fred Olsen, MSC and P&O, I have travelled ...