This has our 17th cruise (not all with Princess) so we are not new to cruise ships. This was the worst cruise of all and we will not be sailing with Princess again. Sorry Princess but your services on the cruise have ruined it for us. The first day, we went on the ship tour and went up to the Lotus Spa. I asked about using the sauna/steam room and was told by the female attendant the there would ...
What made this trip was the itinerary!!! I liked that we didn’t have to sign after each purchase with the uncomfortable feeling of needing to tip extra with our special drink and dining package. The ship didn’t feel crowded even though it was at full capacity. The ship was clean and staff was great. Carpets in halls need to be changed or shampooed. My room needed updated blow dryer. My mom had a ...
We chose this cruise because we liked the itinerary. This was our first Princess Cruise and we were disappointed. There were 4 sea days and many of the events focused on encouraging passengers to spend money on spa services. Some of the game events were better appreciated if you could participate in the game by buying some of the game items. We bought Deal/no deal tickets for $50 for 3 ...
The staff at dining room botecceli dining was wonderful, however I could not say the same for the staff on Divi Divi dining room, it was Christmas Day and we had an early setting and a private table, we were seated and given menus and then we waited and waited and waited, meanwhile more diners came in and got waited on before us, not acceptable. Not a quiet place on the ship to read or play games ...
Overall this was a good cruise, the ship though needing some attention is in good shape, we had no major complaints about the food which in general was good. Our room steward worked hard to keep our room clean and we had no complaints about the service. We enjoyed our trip through the Panama Canal and the stops we made during the trip. The shows in general were ok, everyone on board seemed to ...
The Ruby Princess was built in 2008, refurbed in 2018 and surely must be due for another upgrade. It's clean but terribly drab and grossly underwhelming. There are three main dining rooms and each evening all three serve the very same menu. It would have been nice to have a choice of cuisines, i.e., Italian, Continental, French, etc. The food was really not good, the portions were small and ...
We booked the Ruby Princess for a partial transit of the Panama Canal. I've did a full transit through the old locks eight or so years ago. For my friend it was a bucket list item. Seeing the new locks appealed to me. We are both in are 70s. We booked a mini suite-Reserve with the Plus option. Our room steward was pleasant and efficient, and the cabin was clean. I miss the evening chocolate on ...
First, the ship. She's a grand dame with elegance and charm, and the Medallion electronics are awesome. Wearing the little coin makes you recognizable to your stateroom door, which unlocks as you approach. It also tells your traveling party as well as servers where on the ship you are, and can even draw a map to find you. There are many more Medallion features which you can look up on your ...
We joined friends and my daughter for this "once in a lifetime" Antarctic cruise. The big takeaway was the outstanding customer service throughout the ship in every venue: room steward, dining room hosts and stewards, Guest Services, photo shop, and internet booth. Across the board the staff at each of these went above and beyond to ensure a smooth and delightful cruise!
The Captain did a ...
We enjoyed the itinerary or ports of call visited. Cartagena and going through the Panama Canal were the highlights. I would suggest that the descriptions of the excursions include how long the bus rides are. We spent 3 hours in a bus going to the Rain forest in Costa Rica and saw only birds and lizards/frogs at the destination. We did see monkeys and a sloth during the ride there.
The ...