We thought this would be a wonderful, relaxing cruise. Embarcation took hours, even with a designated time to arrive. I had expected that it might be a little cold or rough going out of the Golden Gate, which it was, but it only got worse. I had tried to find out what a Pacific crossing would be like, but I couldn't find any information. It was cold and very rough, day after day. The ship ...
16 day Hawaiian cruse. We have cruised with other cruise lines multiple times. Complete disappointment on almost every aspect.. food entertainment, staff, customer service, and the boat itself. Our first time with princess, but others in our group has sailed with Princess 8 times in past and they were also highly disappointed and stated it was completely different then years past. Something has ...
The cruise was excellent. Embarkation and disembarkation were unmatched. Best of any cruises that we have even taken. The ship was spotless. Decor classy (although I prefer more real art, but understand each company makes choices where to focus the money on). Food was exceptional. To get a decent size room, we got the mini suite (the regular balcony is tiny. No couch at all. Not even a love seat. ...
5 days out of 16 the toilet pump did not work.
Last 3 days of the cruise they run out of items for juices that we prepaid. Lots of the cabins had this issue
The SPA over charge for bad services and the only thing they want is to sale you creams. They claim that they have to pay for room and board and they only get paid the tips nothing else.
Sauna did not work for 13 days
Showers at ...
We had never cruised before this trip. We have many friends that cruise regularly, some with over 30 cruises. Several of our friends cruised on this ship in the past year and a half. They convinced us this was the ship for us.
Why this ship? We love live music. This cruise had 2 piano players, 2 bands, one solo guitarist, 2 violinists, and a jazz trio. The music was great. The jazz trio, ...
This was our first Princess cruise and I have to say it was not up to the standard I was expecting. We have cruised with many other cruise lines, P & O, NCL, Marella, Celebrity and MSC.
Pros
* Lovely ship, kept beautifully clean
* Many/Most of the staff were helpful and friendly
* Theatre shows were very good
*. Guest speaker throughout the cruise was excellent - also enjoyed the ...
We chose this cruise, California Coastal, so we didn't have to fly. I called the 800 line at Princess directly to get all the details for the cruise. The trouble began with the first call. I first inquired about the need for a passport since mine recently expired and I was concerned if one was needed. They told me no passport needed just a valid i.d. Driver's license would work fine. I called back ...
Where to begin,
The food:
Well, for one the food is atrocious beyond belief, it's actually astounding at how bad the food is. No care for the quality and just pushing for the food to go out as fast as possible, i'm honestly surprised no one on the ship got food poisoning considering how little the cooks care about it.
I will say, the chicken is at least not bad to some extent. Aside that ...
This was our 37th cruise; we are Diamond elite or above on Princess, Cunard, RCCL, Celebrity and Silver Sea. I did not realize this was the first sailing since the ship was in dry dock following running into the pier earlier in 2023. The public spaces were not refurbished much, new carpet and bedding in some areas and cabins, and adding a video arcade for children in the casiono were all we ...
Ruby Princess needs a complete overhaul of her plumbing etc.
There were extensive problems with toilets not working, flooding in some cabins and even the kitchen got flooded.
There was a fire in the crew area on the last night as well as a sudden listing to one side. Several people were picked up by ambulances when we got to Ft Lauderdale in the morning. Don't know what that was related ...