Princess Los Angeles Cruise Reviews

Worst ship I have been on in awhile! Worst service I have had on the Princess Fleet. Staff likes to stand around and do nothing. It seems that they do not care about customer service and when I spoke to guest services, they said oh well. I was going to be over charged by the photo gallery for photos that I had pre-purchased. They try to buckle and dime you even after you have pre-paid for the ...

Itinerary was the reason I choose this cruise, did not like the ship, lot of wasted space no one used ,built for the chinese market. Food was poor over all ,Harmony restaurant not worth up charge, Crown Grill was the best place to eat, Main Dining was hit or miss, Didnt even put a garnish in your drink witch has gotten smaller, over all it was not as good as past cruises. Buffet food was very poor ...

Expected more than an other disappointing Cruise Line........... So, we switched and tried Princess.......... sadly, with very high expectations............ We ppre-paid the Cruise and 3 Excursions, put on our Christmas hats and boarded... We were welcomed with applause. Yeh! I do not have a Cell phone............ so, this medallion thing was a nightmare for me........ She had a ...

This was my 1st cruise experience. It started off rocky because I paid for double occupancy, but when I later tried to add a friend they told me the friend would have to pay the exact same price I did and they would not have their own cabin room. While trying to resolve the situation I called Princess and after the 2 hour phone wait they said that they could not talk to me directly( that I must ...

Horrible customer service. Princess lies to me twice about a charge onboard being removed and then I spent 6+ hours on the phone on hold trying to get someone at Princess to care. Nope. NEVER sailing Princess again and I recommend all avoid their absolutely fake and laughable 'excellent" customer service. Liars and bullies. I'd refuse to pay, but they have my credit report held captive. ...

I took the trip on the urging of bridge playing friends. I’ll never again book a ship with more than 3,000 passengers. The positives: the staff was friendly and did their best to make the cruise experience a good one. In general, the food was good. Years ago, my trips on the Island Princess and Sun Princess were far more enjoyable. However, this ship was too damn big. It took too long to ...

we did this same cruise in 2019 on the Royal and it was good..also booked the same cruise in 2020, but you know what happened to the cruise world that year. i live an hour away from san pedro port and so no flying involved. we also drove there and parked the car in the lot which was close. the entire ship was 'freezing' and we could not find a decent table to play cards. the medallion did NOT ...

MAJESTIC REVIEW THE CRUISE FROM HELL First of all, if you cruise on this ship, you may feel that you are in China. All the signs, directions and just about everything is written in Chinese as well as English. Shops - the general store reminds me of my walk-in closet. Has none of the things that I am used to or might want to buy. Free ...

BREAKFAST Most of the food in the buffet was COLD. The toast, English muffins, and bagels were run through an automated toaster when the buffet was opened and were served for the next several hours. Fried eggs were also cooked earlier and the warming pans delivered either cold or luke warm eggs. The only made to order item were the omelets, and they were great! LUNCH & DINNER Again ...

Mothers 90th birthday, port is local/easy drive, like the ship overall, always enjoy the Riviera. We have sailed on the Royal 8 times and enjoy the ship. It's not as nice as the Emerald and such, as the layout of this ship is awkward. Having the open deck on 7, is quite enjoyable for most people.. They Royal forces you to stay inside, unless you go up to deck 16, which is often too windy/cold. ...