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2,857 Princess Los Angeles Cruise Reviews

We chose this cruise because of the itinerary, and it was great. Cabin: Category BB Balcony; a bit small, but fine; excellent clothing storage; very small shower stall; comfortable bedding. Dining: Early Traditional, and it was fine; ... Read More
We chose this cruise because of the itinerary, and it was great. Cabin: Category BB Balcony; a bit small, but fine; excellent clothing storage; very small shower stall; comfortable bedding. Dining: Early Traditional, and it was fine; servers were very good, though stretched a bit when all of their tables were full; Buffet, food was typical and OK, but both buffet areas were congested; RCIs Open Islands are much better. Embarkation: Painless; we arrived around 11:00 and were processed promptly; short wait for our group to be called [11:30-ish, as I recall]; on the ship and in our cabin shortly after Noon. Disembarkation: Excellent; I had a car service reserved for 9:00 am to get to John Wayne Airport, and requested regular disembarkation for that time. We were in the first regular group and were in the car at 9:01 am!! Enrichment activities: very few of interest to us. Entertainment: Comedian and Mind Reader were good and entertaining, but there were 3 ensemble shows and they are not to our taste, and we didn't attend. MUTS was good - our first experience. Fitness & Recreation: fine with adequate facilities. On-board Experience: overall, very good except for elevators [see Public Rooms]. VERY smooth sailing, comfortable ship. Public Rooms: This is my personal opinion and surely won't be shared by others, but I just don't like the overall design of Ruby Princess. A couple of examples: Boticelli Dining Room could only be reached by the Aft Elevators and 1 of the 4 was out-of-service most of the cruise, resulting in long waits or having to walk the stairs; primary transit paths went right though some lounges; the Theater was comfortable with good acoustics, but if you enter on a given aisle, you canNOT reach open seats on the other side of the theater without going back out the rear or up to the stage [NO CROSS AISLES!]. Service: Fine, no complaints. Shore Excursions: Limited selection, poor on-shore people management, people weren't controlled, informed and herded as they should be; on your own excursion to Solvang [out of Santa Barbara] was 1/2 hour late leaving due to poor on-shore coordination, but return trip was scheduled for original time [1/2 hour less time in Solvang], but then the bus arrived 1/2 hour late [big surprise!], so we spent that time waiting in a parking lot! Value for the Money: Very good Comment: I was on this cruise after Princess just outright cancelled one originally scheduled for 2 weeks earlier. No explanation [learned that it apparently wasn't selling well, so was replaced with shorter ones], just [I think it was] $15 pp OBC; WHOOP! I had to change airline reservations, hotel reservations. Princess did offer to reimburse cancellation charges, but the airlines were more accommodating than Princess and didn't charge me to rebook. Read Less
Sail Date October 2016
Close to home,, no flying, easy ports. We wanted just a quick getaway and Princess offered us a great deal. We like to listen to the daily lectures, on this voyage there weren't any of relevance. We celebrated a birthday on board, ... Read More
Close to home,, no flying, easy ports. We wanted just a quick getaway and Princess offered us a great deal. We like to listen to the daily lectures, on this voyage there weren't any of relevance. We celebrated a birthday on board, went to Share restaurant. They charge what I consider much too much money for this specialty restaurant. I believe the price was $49 or $59 per person. Not worth the extra money! The voyage was, as expected, uneventful. Princess is comfortable for us because the ships are familiar. It is, however, not what I would consider a "luxury" cruise. Drinks are expensive, robes in the rooms are not thick and cozy, the spa is very expensive. However the food is good, great variety, good quality for the most part. They could perhaps stretch breakfast a little longer. They stop serving in the dining room at 9.00am. The service is excellent, everyone is friendly and respectful. Some of the ships could be updated a bit. All that being said, Princess is our cruise line of choice because it has no airs and graces and is as I said comfortable. Read Less
Sail Date October 2016
We love the Ruby Princess. This was our 3rd or 4th time on her, and we wanted to go to San Francisco and San Diego. The people onboard the Ruby are so courteous and th service is great. Also, our favorite stateroom steward Catherine is ... Read More
We love the Ruby Princess. This was our 3rd or 4th time on her, and we wanted to go to San Francisco and San Diego. The people onboard the Ruby are so courteous and th service is great. Also, our favorite stateroom steward Catherine is our favorite. We've had her once before. She purposely cleans our stateroom while we are at breakfast or gone somewhere, so we never have to wait for her to finish before we can come back in. The entertainment onboard is great and th Dolphin mini suites are wonderful. The dining room was great,with excellent service. We didn't like that the sofa had a small area that was stitched up and a slight noise in the vent like bubbling water in bathroom. She does need some refurbishing, perhaps because of the 4-day cruises, but otherwise she is in pretty good shape. We would go back on the Ruby again as she's our favorite. We also got the new luxury Princess bed and bedding. It as great! Read Less
Sail Date October 2016
We traveled with a group from Henderson, NV. Took a chartered bus to port which made it so convenient to get to. Cruised to San Francisco, Santa Barbara, San Diego and Ensenada, Mexico. We took short tours on all of the cities except ... Read More
We traveled with a group from Henderson, NV. Took a chartered bus to port which made it so convenient to get to. Cruised to San Francisco, Santa Barbara, San Diego and Ensenada, Mexico. We took short tours on all of the cities except in San Diego. Our nephew met us in San Diego and took us to Little Italy. In Ensenada we went on a short wine tour. It was very informative. After we had time to stop for lunch at a nice cafe. We also bought some tequila at a local liquor store. We were able to taste some samples there. We always do the open dining. All our meals were great. Service was excellent every night. The mornings we docked we would order a continental breakfast so we could get to shore as soon as possible. We had a balcony room. Our porter did an excellent job keeping our room clean. Bed was so comfortable. Views from our room were great. Loved the sunsets. Read Less
Sail Date October 2016
The embarkation went very well, but the disembarkation was a little a little rough around the edges. The ship was very well maintained and we had a balcony which had a lot of storage room. I would like to have a hand held shower head ... Read More
The embarkation went very well, but the disembarkation was a little a little rough around the edges. The ship was very well maintained and we had a balcony which had a lot of storage room. I would like to have a hand held shower head like other cruise lines. Dining was nothing special. If I would rate the ship by the food, I would give it a 2. Some of the meals were over cooked. Something is wrong when the best meal is a hamburger, hot dog or a pizza. The Windjammer almost had the same menu every day. We have been on Princess 5 other cruises and enjoyed them very well. This was a once in a lifetime cruise to Hawaii. We are thinking about a trip for 28 days to Tahiti, but it will not be with Princess. We enjoyed the shows every night. The service staff all over the ship was top notch. All of the ports were just great. Peal Harbor was a highlight of the cruise. Read Less
Sail Date October 2016
We took this cruise to Hawaii to have a vacation. I booked it over a year ago. We live in So Ca so it is close to the port. Embarkation was extremely easy. We are Platinum Members so we don't really have to stand in line. The ship ... Read More
We took this cruise to Hawaii to have a vacation. I booked it over a year ago. We live in So Ca so it is close to the port. Embarkation was extremely easy. We are Platinum Members so we don't really have to stand in line. The ship is older , its not shabby. We had a mini suite D329. The complaits on the room are the bath had a musty smell and the tub never drained properly while using the shower. . They came in and tried to fix it , but, it was the same. It was not a big deal and did not cause a problem. The lower rating I am going to give is on the food and entertainment and one shore excursion . Some pretty crabby passengers on this one. The last few cruises with Princess the food was not very good. The Steak House , The Italian , and the Crab Shack and the Salty Dog were all great. No Complaints! You have to pay a cover charge to go there. 29.00 per person and 20.00 per person. All were good. However the dining rooms and the buffet were below average at best. I have had better at CoCos. The servers are all great. The menu is what it is. I found everything over salted , and my Husband said it was not enough. You can order more if you wish. The deserts are pretty much the same. The Chocolate Journeys were the best. The buffet is just like a cheep buffet . The deserts are lousy. I live for desert. Not happy this time! We did have breakfast on the balcony its 45.00 per stateroom. It was pretty good. We also preorderd different snacks in our cabin that were much better than the other food we had. All staff was helpful and no complaints from us. We do think that Princess seems to be cutting back on staff. The excursion we took in Maui was to black rock beach. We paid 70.00 per person. It was to a hotel and beach. When we got there we had to rent an umbrella for 31.00 , chairs 15.00 . You could not use the pool. You had to pay cash. I think we would of been better off paying a day use charge and taking a taxi to the place. They did not even include a drink or a snack. Entertainment was lacking. The only show that was good was the Hypnotist Fernadez. Thank God he did 3 more smaller shows. ParkWest auctions were ok. Have had much better. The ship had a medical emergency after leaving port one night. They called for blood donors. I was pretty amazed at how it was all handled . About 75 of us took our donor cards down to give blood. We all did not have to , but it was nice to know people would. Will I go on another cruise with Princess ? Probably . I have learned not to go with high expectations , and it will be fine! Read Less
Sail Date October 2016
15-day LA to Hawaii to LA, October 5th, 2016 I've been on maybe 20 cruises with Carnival, Royal Caribbean, and Norwegian but this is the first on Princess. I've always heard princess was more "upscale" than Carnival ... Read More
15-day LA to Hawaii to LA, October 5th, 2016 I've been on maybe 20 cruises with Carnival, Royal Caribbean, and Norwegian but this is the first on Princess. I've always heard princess was more "upscale" than Carnival because their prices were higher, but this is not what I found. I won't cover everything, so if you are reading this to learn about cruises, their are better reviews, but for those never on Princess, and comparing Princess to others, this review might be for you. First the ship. The ship was classy but not otherwise different than a typical cruise ship of this size (3100 passengers, mid-size), except there is no water slides, no water parks, no rock climbing wall, and no golf course but there was a putting green and a basketball court. On the the other-hand there were 4 pools including two adult only pools. There was no walking/running track around the boat, but there was a 1/16 mile track on the 16th floor, but it was almost always too windy to use. As for passenger makeup, the average age was certainly north of 60 with a fairly large number in wheelchairs. Maybe 15% were under 40, and there were a few kids, but not many. This cruise was during school time so maybe this is why. If I was a child on this cruise I wouldn't be very happy. There seemed to be a very few kids activities, but not many. Many of the fun kids things to do were missing. We had a balcony room and it was laid out a bit differently than others we were in. It had this large closet across from the bathroom that separated the bathroom from the main room. It made the made room a bit smaller than normal but gave you lots of closet space. Overall, and OK design. The shower was the curtain type, as opposed to the glass cylinder type, which I think was a plus. Otherwise the room was pretty standard. The refrigerator can empty so it was available to use, so you didn't need to remove the "mini bar." Balcony was small, and we could overlook other balconies since we were on the 12th floor. I certainly WOULDN'T want to be on the 9th or 10th floor where everyone can see in your balcony. How horrible. Other ship odds-and-ends, there was a laundry on some floors for you to do laundry. It cost a few dollars and you bought tokens. As far as we could see, there was no full-service laundry services, and we never got any laundry offers, like bag full of clothes for x dollars. They took photos but weren't pushy. Also they weren't pushy on pushing drinks. This was much like Norweigian, but UNLIKE Carnival and RC which try to sell you these items constantly. As for entertainment, it was on the light side, but they did have "enrichment" lectures which were interesting. Some were on weather, or the locations we would be going to and others were on random subjects like a three part one on Route 66. Otherwise, this cruise was not really better or worse than average in this respect. Now on to food, which I think is very important and I rate as POOR on this cruise. So as usual there are four options, buffet, the dining room, pay extra restaurants, and 24 hour options. Lets start with the pay options, and there were 4 on this ship. Crown Grill (Seafood/steak), Sabatini's (Italian/Seafood/Steak), SaltyDog (pub), and Crab Shack (Seafood pots). There is also Chefs Table and Balcony Dining I guess. In any case, Crown, Sabatini's, and Crab Shack were $29/person, SaltyDog was $19. We ate at Sabatini's and Crown Grill. Both were OK, pretty typical. We checked a few times and Sabatini's was almost always empty. MAYBE 3 or 4 other couples were there when we were. Crown Grill was MAYBE 60% full. SaltyDog almost never had many people in it. In SaltyDog you pick 3 choices from the list for the $19. Most were side dishes like Mac & Cheese, but one was a hamburger which was the only real entree item. We didn't go to the Crab Shack, as it was just buffet space repurposed at night. The menu didn't look too good. So there you have it. Pretty limited. We thought about having breakfast on the balcony, but the menu was very limited, basically smoked salmon and bagel and a quiche. No eggs and bacon were available so we passed. It was $45 for breakfast per couple, and $100 for dinner per couple. At dinner they gave you a flower and took your picture. The dinning room was pretty typical. We had "anytime dining" and as a couple they always gave us dirty looks when we told them we didn't want to share. Some days we had to wait for a table but they usually got use in or they sent use to another dinning room to get use in. They were loose on the dress code and I guess business dress means tied-dyed shirts and shorts are OK because we saw them, even on "formal" days. I would say the dinning room food was typical, but the selection was less than Carnival and RC. The serving size was fine, unlike Carnival and RC which give you small services, of course you can always get two dishes, which we would do on Carnival and RC. The meals on Norweigian are normal size like Princess. So for Princess the servings were fine, quality was fine, but choice needs some work. Many nights nothing looked good. They did have lobster 2 nights (on a 15 day cruise.) The others Carnival, RC and Norweigian have all but eliminated lobster. Now for the horrible. The buffet. The crown has 3 very small buffets on the Ledo deck, all with the same food. All three are open for lunch and breakfast, only one for dinner. Breakfast was fine, pretty standard fare, but lunch and dinner were poor. The WORST buffet food I've ever had on a cruise. Think Luby's. Actually this wouldn't be fair to Luby's. Each buffet was small, and which so many scooters, it was very hard to move around at times. The food was comfort food, and NOT to my liking most days. At dinner, with only one buffet open, lines were long. The food choice was very limited, and days where they had a special food type like Mexican or Chinese, it was quite limited. When you sat at a table, they would bring you napkins and tea/lemon aid, so you didn't have to carry that, but you DID now have to wait for them to serve you which wasn't quick. If you didn't like buffet food, the choices were limited. There was a grill for hamburgers/hot dogs open 11am to 10pm. Same with pizza. Actually the pizza was very good and was the only thing to save me most days. Ice was also 11am to 10pm. So NO 24 hour pizza or ice cream here. There was a 24 cage in the center of the ship on deck 5. Small sandwiches and deserts. And there was a 24 hour coffee place which was always busy. There was a wine bar on deck 5 that would give you sushi IF YOU BOUGHT wine. Otherwise, no sushi. Overall the food was VERY DISAPPOINTING, and I will NEVER take another Princess cruise because of this lousy food, especially the buffet. Its so much better on Carnival or Norwegian, I don't see why I would need to endure the bad food on Princess. On this cruise, like every cruise, i speak to the workers and ask them if they are happy. Most on this ship and this cruise WERE NOT. In fact this is the worst feedback I have ever heard on 20+ cruises. From what I heard, Princess workers were not happy, but I did encounter a few that had been with Princess for 20+ years. It seems like things used to be better, but have gone down hill in the last few years. So overall, an average cruise. I'm not sure I liked the older crowd (we are 55 - 60). I like more of a mixture and I like the water slides and fun things even if I don't do them myself. But worst was the buffet food, which alone is enough to say never again Princess. Pizza was good, but you can only eat so much pizza. Life is too short, and there are too many other cruise lines with better fare and the same service with slightly lower prices. So far for me the best value for the money is Norwegian. Carnival is a step down in service and price, but food choices definitely surpasses Princess. Norwegian, Carnival and RC are also far more "fun" than Princess. Maybe I'll think differently when I'm 75, but until then I'm crossing Princess of my list. Not a terrible cruise, but the only memorable thing was the POOR buffets. Read Less
Sail Date October 2016
Good itinerary included 4 Hawaiin islands plus Ensenada in Mexico. Embarkation in LA very efficient - as was disembarkation at the end of the cruise. Highlights were the excursions we booked in the 4 Hawaiin islands - superb trips, well ... Read More
Good itinerary included 4 Hawaiin islands plus Ensenada in Mexico. Embarkation in LA very efficient - as was disembarkation at the end of the cruise. Highlights were the excursions we booked in the 4 Hawaiin islands - superb trips, well organised and good value. As for the ship, the balcony cabin was clean and comfortable and the cabin steward very efficient. The ship seemed well kept and clean, if a little tired in places. Excellent bar service in Crooners Bar - but the bar service on the open decks was poor at times. The really big let down was the buffet - the layout is poor, with 4 separate cramped buffets, and queueing was a constant frustration, due to the apparent unwillingness of the managers to open enough buffets quickly enough. This was particularly the case in the early evening, where the demand for the informal dinner buffet seemed to take the management by surprise. It shouldn't have done, as the menu for the main dining rooms looked pretty uninspiring. As for the buffet food, it was boring, unimaginative and repetitive - lentil and bacon soup 4 days running,, for example. The Crown Grill served a good meal in nice surroundings for a reasonable price. Just one other gripe - the art auctions - irritating announcements from irritating art spins selling what looked like pretty awful pictures. So all in all, a good cruise, visiting some great ports and great excursions. Come on Princess, sort out your buffet and you will be hard to beat. Read Less
Sail Date October 2016
This was a 15 day cruise on the Crown Princess round trip from Los Angeles to Hawaii, leaving Oct 5th, 2016 and returning on the 20th. This is our 22nd cruise, and our 9th with Princess. The Crown Princess was built in 2006 and is ... Read More
This was a 15 day cruise on the Crown Princess round trip from Los Angeles to Hawaii, leaving Oct 5th, 2016 and returning on the 20th. This is our 22nd cruise, and our 9th with Princess. The Crown Princess was built in 2006 and is scheduled for a major re-fit in the spring of 2017, however, cosmetically it still appears to be well maintained. It is a large ship with a well thought out deck plan. Overall cleanliness is excellent. The ports on this cruise are Nawiliwili, Honolulu, Lahaina, Hilo & Ensenada. It is a nice mix, however we would prefer Kona rather than Hilo. I will not review the individual ports, as everyone likes to do different things and our experiences may be different from yours. We had a standard cabin with a balcony (B751). The layout is OK, and there is sufficient room to store personal items. The bathroom is very small, so be prepared. Our room steward, Noppawong, did an excellent job of maintaining the room. The bed was comfortable and the balcony was somewhat large. The balcony does have an obstruction, however it was not a problem for us. We found the food on board to be just so-so. The buffet serves a lot of the same items every day for breakfast & lunch. I am never too critical of buffets, because if you are expecting great food, you are not going to find it on a steam table. However, a little more variety would be appreciated. One bright spot on the buffet is from 3:30-5:00 PM, they have a soup station serving Vietnamese style Pho soup – it is excellent. The fixed seat dining room food quality has declined since our last cruise. On the nights they have served steak, it has been too tough to eat for anyone at our table. The pasta on this cruise has been surprisingly good. The pool side hamburgers & hot dogs are also very good, while the pizza is pretty bad. The bar service on this ship is unbelievably good in every bar we have visited. Friendly & fast service with excellent drinks. We couldn’t ask for any better service. Overall, this was a very enjoyable cruise that we would recommend to our friends. Read Less
Sail Date October 2016
Just returned from Crown Princess 15 day cruise to Hawaii. Having been on the ship during its first Inaugural cruise in June, 2006, we were eager to see what shape she was in. While we did notice some normal wear, and some rusting in ... Read More
Just returned from Crown Princess 15 day cruise to Hawaii. Having been on the ship during its first Inaugural cruise in June, 2006, we were eager to see what shape she was in. While we did notice some normal wear, and some rusting in spots, overall the ship is still in fine shape. The crew are constantly cleaning, sanding, painting, etc, but after all, the sea is very unforgiving! The crew are so organized for embarkation, debarkation, drills, ports of call etc. They have these exercises down to a science, all you have to do is follow instructions. We noticed a few cutbacks such as taking off the beef tournedos under always available at dinner and adding a cheeseburger. But it didn't matter, really there were always plenty of dinner selections, and offered some type of beef dish most nights and prime rib twice. There were plenty of fish, shrimp and seafood offerings as well. Our cabin E633, was listed as obstructed, but we discovered a full outward view. The beds are on the wall in this cabin, and we found it to be the same size as a balcony (sans the balcony!) We found the cabin quite comfortable with no noises other than ship creaking while at sea. The crew on this ship were great. We had a fair number of passengers over the age of 70, multiple canes, walkers, wheelchairs, houverounds, and the crew did a good job of assistant them in my opinion. We had the pleasure of finding our favorite bar steward at Crooners (Edward) aboard for the third time (different ships), and he immediately recognized us and call my husband by name. Amazing! This was a classic Princess cruise. The Captain and his officers, cruise director and staff were all first rate. In closing, we can't find anything to complain about. We are not overly fussy, and cannot wait to plan another Princess cruise. Read Less
Sail Date October 2016
My husband and I went to Hawaii on our honeymoon 49 years ago, and we thought it was time we went again. This cruise on the Crown Princess seemed appealing, as we enjoy sea days and it was convenient for us and my husband's brother ... Read More
My husband and I went to Hawaii on our honeymoon 49 years ago, and we thought it was time we went again. This cruise on the Crown Princess seemed appealing, as we enjoy sea days and it was convenient for us and my husband's brother and his wife, who traveled with us. We live in the Los Angeles area and rode to the port with Uber, arriving early, about 11am. We were on board in practically no time, found our rooms already made up, and went to have a quiet lunch in the dining room. The ship is well laid out with good passenger flow. We didn't find congestion to be a problem. There were always places to sit around the ship and lounge chairs around the pool. We sometimes found elevators to be slow, but we usually used the stairs anyway. Food on the ship was good. We almost always ate breakfast in the Horizon Court and enjoyed the variety there. I particularly liked the made-to-order omelets and the muesli. We ate one morning in the dining room but found variety lacking. The dining room was excellent, however, for lunch and dinner. We used anytime dining, showing up about six and rarely had to wait much time at all. The service was excellent and the food tasty. I had one meal with grisly, tough lamb chops but can't complain about anything else. We found it amusing that butter was the topic of conversation at many of the meals, as it is now served to each person by a waiter instead of having it in a bowl on the table. Some of our table mates were quite miffed by the change, but we understand the desire to curb waste. We occasionally used the International Cafe and the Triton Grill, which always pleased. The meal we had in the Crown Grill was the best of all, of course. All four of us ordered one of their steaks, but we showed interest in the lobster as well, so we were served both. We enjoyed much of the entertainment on board, especially the music. There were some very fine musicians providing a variety of music throughout the cruise. We attended many of the shows in the theater, skipping a couple that we had seen before, and smaller-scale shows in the Explorer's Lounge. Most were good. A group of young Hawaiian dancers came on board and performed the night we were on Oahu that impressed us. We particularly liked the Enrichment and Destination lectures. The three-part presentation on Route 66 was a hit. The theater was always full for that one. Service was great from most everyone. Our steward Hank was outstanding. He actually supplied our robes before we went to bed the first night. Usually we have to wait at least a day to get them. He was eager to please and kept our room clean and well supplied. We did some shopping on board, as we had on-board credit, and found some disinterest in the sales people there, but generally all the staff we came in contact with were pleasant and helpful. The only excursion we purchased was on Hawaii, the big island, to Akaka Falls, a botanical garden and zoo, and the Mauna Loa Macadamia Nut Factory. Our tour guide/driver was fun and interesting and we enjoyed it. The falls and surroundings were particularly beautiful. On the other islands we either walked about or took public transportation. Our debarkation in Los Angeles was the smoothest we have ever experienced. We were told to be in the Wheelhouse bar at 8:30. At exactly 8:30 our group was called to collect our luggage and go through customs, and at 9:00 we were entering our Uber vehicle. Read Less
Sail Date October 2016
We wanted to cruise to and around Hawaii, but we didn't want to spend extra time in the air getting there. The embarkation was good, the disembarkation was a nightmare, so I averaged them and still came up with a "terrible" ... Read More
We wanted to cruise to and around Hawaii, but we didn't want to spend extra time in the air getting there. The embarkation was good, the disembarkation was a nightmare, so I averaged them and still came up with a "terrible" rating. The ship's crew was VERY CONSCIENTIOUS about cleanliness, having a hand sanitizer machine to use in exchange for the hostess handing you a plate! The number of passengers with colds was staggering and since so many passengers were elderly, I was glad they were so diligent. The passengers were much older than what we are used to. On Carnival cruises, we were some of the oldest passengers. On this Princess cruise, we were some of the youngest, being in our early 60's. Food is one of the most important aspects to us on all cruises. The food was good, but we weren't crazy about the head chef's "international flare". The late-night ice cream and pizza closed at 10:00 pm. It's just as well, the pizza wasn't that good anyway (wasn't as good as Carnival's). The Shore Excursion Office was not on top of their responsibilities. For every shore excursion, I had to ask several staff members the same question to find out whether or not I could take my scooter, even though I completed the disability information sheet prior to arriving and they should have had the answers on file to their questions they asked me. The casino needs two Pro-Poker electronic tables, as there was almost always a waiting list to play and sometimes, eight people were waiting. All in all, the cruise was wonderful! Read Less
Sail Date October 2016
I was nervous at how many "at sea" days were on this 15-day cruise. By the end, I wanted more "at sea" days! The strengths of this cruise were the friendly, talented staff, the daily events, and the communication of ... Read More
I was nervous at how many "at sea" days were on this 15-day cruise. By the end, I wanted more "at sea" days! The strengths of this cruise were the friendly, talented staff, the daily events, and the communication of the ship's staff. The one low point was the Platinum Studio. We got home and they shipped our pictures and they were sub quality for a very expensive price. And they have not returned my calls/emails, except to say they would "get back to me". The food varied from good to average. The desserts were awesome, as was the coffee and pastry at Cafe International. The violin/cello trio was amazing, as was the rock group. Disco night was especially fun. And I enjoyed the Princess Pop Choir, directed by a very talented staff member. The cruise consistent of older seniors, perhaps because of price/length of cruise. I would take this exact cruise again on this ship. We had a blast! Read Less
Sail Date October 2016
This was our first cruise to Hawaii, and I hope it will not be our last!. We arrived at port early (before noon) but were able to board right away. Our cabin was very comfortable and spacious..we had upgraded to a mini-suite. The cabin ... Read More
This was our first cruise to Hawaii, and I hope it will not be our last!. We arrived at port early (before noon) but were able to board right away. Our cabin was very comfortable and spacious..we had upgraded to a mini-suite. The cabin steward was very attentive. We had excellent service in the Michaelangelo dining room every night. The head waiter held a table with our favorite waiter every night for us and another couple we met on board. The menu choices each night were very good, better than our last Princess cruise. Service was outstanding. The entertainment provided each night was excellent. We especially enjoyed the comedy/pianest and singer Tom Franek. Also Princess's rendition of The Voice to showcase the talent of passengers was very professionally done. We took one Princess excursion in Kauai, which was excellent. It was to Waimai Canyon and the Fern Grotto and river boat ride. Our other excursions were from independent tour operators and they were also excellent. One thing we did notice that was lacking was the selection of movies in the Princess theater during the afternoon sea days. On previous cruises excellent movies were shown in the afternoons but on this one there was only 1 day with afternoon movies and they were very old and unappealing. Read Less
Sail Date October 2016
Love the sea days to read, chat with new friends, or share a drink at happy hour. Movies are available, as well as trivia games, classes on photography as well as jewelry and history lectures in the various rooms. Shopping is available on ... Read More
Love the sea days to read, chat with new friends, or share a drink at happy hour. Movies are available, as well as trivia games, classes on photography as well as jewelry and history lectures in the various rooms. Shopping is available on sea days along with "special sales". For those inclined the Casino is also open on sea days. Explore the islands at your own pace while returning to the ship for the evening of entertainment. Excursions can be simple tours around each island, helicopter rides above the volcanoes, or scuba diving. There never is enough time to enjoy the islands, so a return cruise is always a possibility. Exploring the wineries in Ensenada Mexico. Good variety of specialty restaurants including the Crab Shack, Crown Grill and Sabitine's. My favorite being the Crab Shack. We tried Curtis Stone's restaurant on another ship, did not care for it. The International Cafe has excellent snacks and pastries 24/7. The coffee bar, which took either the Coffee Card or cruise card for payment. The buffet has excellent choices also 24/7. Read Less
Sail Date October 2016
This is our 3rd cruise to Hawaii and the best. Loved the Crown Princess. It was well maintained and looked fresh. Serving staff were efficient, friendly and courteous. Although this was a medium to large ship with over 3000 passengers ... Read More
This is our 3rd cruise to Hawaii and the best. Loved the Crown Princess. It was well maintained and looked fresh. Serving staff were efficient, friendly and courteous. Although this was a medium to large ship with over 3000 passengers it never felt crowded. The entertainment, especially the Princess Theater Singers and Dancers, were excellent. Embarkation and debarkation were efficient and we were on and off quicker than we've ever been on a cruise. Our only issue was with our excursion in the port of Honolulu. We wanted to experience a "real" Hawaiian luau and the Polyneisian Cultural Center is one the most popular attractions on Oahu. So we looked at the excursions for this event. There were two and they were $120/person different in price. The more expensive one said that it was a traditional luau with the pig roast in a pit with Hawaiian Hulu dances as well as a late night Hawaiian Stage show. The less expensive one said it included a complentary buffet type "luau". We selected the expensive one to get the traditional luau. When we got to the venue after a 90 minute drive and we were broken into gourps of about 20 and assigned to a tour guide. Our guide as a lovely young women who was a student at the local Brigham Young University. She was nervous and it appeared as if this was her first experience as a guide and being foreign born had some issues with the English language but despite that we had a nice tour with her. Unforturnately we only got the complimentary buffet luau with another 1000+ people cramed into a large ampitheater at folding type picnic tables where we were herded in groups to one of the 20 or so buffet tables each of which was about 10 feet long with lots of salads and a couple of selections of shredded and BBQ pork. There was a series of dancers during the dinner and you could see them if you were not seated with your back to them. I think our guide took us to the wrong building for the luau since there were serveral other buildings where one could eat. One was a very nice prime dining experience which is where we probably should have been taken. The next day we went to the Princess Excursion Desk and talked with a nice young man about the issue. We tried to explain what had happened and asked why we had paid over $120 more for an excursion that essentially was the same as the less expensive one except for the Hawaiian Stage show. This was an excellent show but not worth $240 for the both of us. After some time the Excursion Desk staffer seemed to understand our question and disappointment. He said he would contact the excursion provider and get back with us. He never contacted us before we debarked 6 days latter in LA and we've had no word yet. This is the second time we have not had a pleasant excursion experience with Princess, the first being on Aruba 3 years ago. Read Less
Sail Date October 2016
1st cruise with Princess - not impressed. Food was average. Service in dining room was good and bad - one day coffee for breakfast was served promptly, another day, waited over 10 minutes. Regular dinner menu had hamberger on it, other ... Read More
1st cruise with Princess - not impressed. Food was average. Service in dining room was good and bad - one day coffee for breakfast was served promptly, another day, waited over 10 minutes. Regular dinner menu had hamberger on it, other cruise line have steak on everyday menu. Buffet was limited compared to other cruise line - 4 separate areas for the buffet, but selection was limited. Entertainment was disappointing! Theater holds 750 people on a cruise ship of more than 3000 people. One half of the passengers on the ship do not get a chance to see a show, and they may be better off. If you did want to see a show, you have to arrive at the theater almost 1 hour before the scheduled start in order to get a seat, for a show that lasts less than an hour. Our cabin steward was the high point of the cruise. Was very professional in every aspect of the day to day routine! Casino staff also met up to our expectations. Read Less
Sail Date October 2016
Princess caters to the older generation very well overall. Food is varied and very good. The staff is always friendly and helpful. Highlight on this cruise were the two enrichment speakers. In particular Peter Varley discussions on ... Read More
Princess caters to the older generation very well overall. Food is varied and very good. The staff is always friendly and helpful. Highlight on this cruise were the two enrichment speakers. In particular Peter Varley discussions on weather, climate change, and similar topics were outstanding. In addition, the Route 66 series by Gary Shahan was most enjoyable as well as his presentations about Pearl Harbor and the formation of the islands. Disappointed that cabins were set up with fold down beds without being told in advance. Auditorium only accommodates 750 on a ship with 3500 passengers so even with two shows, less than half can see the show. Shore excursions in Maui seemed disorganized - long lines and long waits in the sun just to get on the bus. With 11 days at sea, Princess kept us busy with various Trivia games and shows. We were somewhat surprised that the weather on deck was cool making it difficult to enjoy a stroll on the deck and the swimming pool. Read Less
Sail Date October 2016
Looked for short cruise to celebrate hubby's road-to-recovery after a battle with cancer. We really enjoy cruising and had wonderful experiences in the past on other cruise-lines. Thought Princess something special. It was not. Here ... Read More
Looked for short cruise to celebrate hubby's road-to-recovery after a battle with cancer. We really enjoy cruising and had wonderful experiences in the past on other cruise-lines. Thought Princess something special. It was not. Here is the good, the bad, the ugly: Stateroom w balcony: wonderful! Comfy pillow-top mattress & bedding. Room size: Great along with nice balcony. The staff are exceptional! The Magical Musical terrific! Best food: PIZZA! I'm a NY Italian pizza snob & this was fantastic! Most of the food was just terrible. Only two small buffets, no better than cafeteria-style. Dining room experience not much better. The surf 'n turf just thrown on the grill, unseasoned. Food had to be returned; tough steak, mussels & clams served unopened. Desserts were unremarkable. Worst was a stop at Ensenada! I've never written a review but needed to vent, as like most, we work hard for a small vacation. Read Less
Sail Date October 2016
Our suite flooded on the Island Princess during a Panama transit in February. Princess initially offered $100 compensation for 2 days loss of the unit. We pointed out it cost us $1,000 for 2 days. Eventually it was upped to $250 but had to ... Read More
Our suite flooded on the Island Princess during a Panama transit in February. Princess initially offered $100 compensation for 2 days loss of the unit. We pointed out it cost us $1,000 for 2 days. Eventually it was upped to $250 but had to be used within a year (Their final offer). So we opted for the 4 day Coastal to get it off our books. Our favourite cruise ship entertainers, "The Pastime Duo" were taken off the Ruby early so that was a disappointment but favourite "Steve Moris" did 2 shows which was great. Food was a disappointment. Princess food seemed to be going downhill the last few cruises but the Island Princess in February was definitely going the right way, however, the Ruby was way down. Had the "Grilled Salmon" the first night. It seemed to be more poached than grilled. I'm giving it a 4/5 because it's the first time my wife and I cruised by ourselves and we're still talking to each other! LOL! Also, we booked our own private excursions which were exceptional: 6 hour $50/person Ensenada vs $179-$199 for the same shipboard excursions. It was a group of 8 organized through the CC Roll Call. Also booked our own harbour tour in Ensenada which ended up being almost a private tour as only one other couple had signed up that day on the catamaran that takes 41. They even extended the time as bookings were slow that day. Tip: We took a cab to the hotel in LA from the airport and the driver "accidentally" got lost. Of course I didn't pay him what the meter said and he ran scared as he knew I knew. Desk clerk at the hotel said a lot of LA cabbies are pulling that trick. Read Less
Sail Date October 2016
chose this cruise because it was a great value on a mid-week cruise. Food was above average although steak I had was poor with very little flavor. I've lived in SoCal all my life so was not a big deal for excursions and ports. ... Read More
chose this cruise because it was a great value on a mid-week cruise. Food was above average although steak I had was poor with very little flavor. I've lived in SoCal all my life so was not a big deal for excursions and ports. However I do love Santa Barbara and would probably live there if price was no object. Weather was perfect that time of year. Cigar area on ship was nicest I've ever seen and it overlooked the rear deck Jacuzzi and was outdoors with a nice view seaward and by the workout areas. The area itself was artificial grass. Seculsion was wonderful and I met several passengers back here. Shows on board were just ok... but what I'd expect for a cheap 4 night cruise. Shopping didn't thrill me either... nothing I really wanted for the prices they had. I liked the casino and even won a little money at craps Read Less
Sail Date October 2016
We wanted a short cruise so my younger sister could join us and this cruise had bargain pricing. We booked a Veranda cabin, then upgraded to a mini suite after they made a bargain offer. Lots of room for a third person. Two port ... Read More
We wanted a short cruise so my younger sister could join us and this cruise had bargain pricing. We booked a Veranda cabin, then upgraded to a mini suite after they made a bargain offer. Lots of room for a third person. Two port calls, Santa Barbara and Ensenada (Mexico). One day cruising around the Channel islands. Santa Barbara was charming and the trolley bus tour was OUTSTANDING with one of the best tour drivers we have ever experienced. We learned lots of things about the local area and Montecito, all the Movie Stars who have places in the area, etc. Ensenada was not great, but you can pick up some real bargains if you know what to look for. The theater show was outstanding, as were the lounge shows. The dining room food was great, but some of the outstanding menu items you see on a longer cruise were missing (lobster, filet mignon, etc.). Though a crown Princess-class ship capable of holding around 3,000 passengers, you never felt it was crowded owing to the large number of bars, lounges, and dining areas. Even the tendering to get to shore in Santa Barbara went smoothly. Overall a great "sample" taste of cruising. Read Less
Sail Date October 2016
This was our first cruise, selected because we wanted to see Hawaii and Pearl Harbour. We had already been to LA and seen a bit but thought we could go to the Iowa and Queen Mary, which we did... Boarding was quite laborious and ... Read More
This was our first cruise, selected because we wanted to see Hawaii and Pearl Harbour. We had already been to LA and seen a bit but thought we could go to the Iowa and Queen Mary, which we did... Boarding was quite laborious and drawn out, but apparently the norm, and anyway I'd arranged for an expensive bottle of champagne to be delivered to our stateroom outside cabin...or so I thought? We accessed our cabin, which was nice enough and surprisingly spacious, but no sign of the champagne...and when we found the cabin steward, were advised that we should have a voucher (NO)...next visit to the main desk to be told we should have a voucher (NO)..it will be in your cabin...(NO)...after 3 days of being told this, we were informed that they had tried to deliver...Yes wrong cabin....eventually we got it, not the start we expected. The passenger list was aged, with the amount of motorised wheel chairs, buggies, and general support vehicle mind blowing, with ages of 80 upwards....the result of this was an endless stream of shufflers at almost every venue, and the inevitable queues that ensued. Except when it came to various functions on board, when the speed to be at the front of the queues was spectacular...anyway I digress...our luggage turned up long after we had set sail, after many requests, and the hanging space was fine when supplied with extra hangers.... The ship generally looked in good order, fairly clean and well appointed, but as we found out, did not have enough room in the various areas to accommodate the volume of people on board, with even the biggest area, the theatre having have two shows . This theme carried on in every area of the ship, even at the outside cinema, which insisted in showing a vast amount of Nfl American football games, fine for them but not for other passengers... We had anytime dining which worked well in the main, but we found that the dress code was not adhered too with shorts and tee shirts at the tables, even on formal nights, for which we had made an event...we got a glimpse of the captain who was mainly only available for elite passengers, the first class etc. The specialty dining, " extra cost " was generally good, apart from the Crown grill urgh...again with dress code issues, Sabatinis being the best overall. The other bugbear was the card procedures on pre paid "all inclusive ", which entailed handing over your card on every drinks request, even whilst eating a meal...the dress code here was very poor and some waiting staff as miserable as sin... The bars were hit and miss except one...Crooners...they were cheerful and prompt, keeping everyone entertained, but again not enough space, with one passenger deciding to sit in shorts and bare feet up on a chairs reading a book...quite revolting really. The food was generally good, but in the breakfast areas overcrowded with again more miserable staff with the minor exception, we were always polite but clearly not respected. Entertainment was hit and miss but too short, the manager was pleasant and whizzed around the too many small venues, we saw a couple of shows which were good but too short, and this was normal, activities are sparse.. Services are a little indifferent, with some good and others poor, with the main aspects driven by sales, sales, and more sales....no opportunity was missed in selling anything and everything to the point of annoyance. The ports and disembarking was chaotic, and manic, with one port served by lifeboats to the port, which was not pleasant, we had made external arrangements for Honolulu. The final disembarkation was the worst, and had many voices of dissent, which appeared to be normal for Princess cruises....we were happy to get back on shore, safe in the knowledge that this was our first and probably our last cruise..... Read Less
Sail Date October 2016
A last minute offer for an el cheap guy who could not pass up a good price on an inside cabin. The Good: Value for money A comfortable bed Premium steak house Room steward and waiters. The bratwurst and sauerkraut were ... Read More
A last minute offer for an el cheap guy who could not pass up a good price on an inside cabin. The Good: Value for money A comfortable bed Premium steak house Room steward and waiters. The bratwurst and sauerkraut were great and the hot dog per another cruiser was one of the best they ever had. Good oatmeal and chocolate chip cookies. The Poor: Beware of an adjoining room doors in your cabin. Very poor insulation and you can hear normal adult conversation from the next cabin. Anytime dining when just two of you want a table alone. They seemed to have reduced the amount of available tables and after waiting 30 minutes in line were told to try another dining room upstairs whose line was just as long. There were other frustrated groups waiting with their pagers, not just parties of two. Make reservations as soon as they open. Using an all inclusive beverage card, the drinks in port can exceed the $10 limit which no one tells you and you end up paying for the drinks as the port tax added on exceeds the limit. No help from customer service as they show you the bill a day later and that's just the way it is. Beware..... For the most part the food was mediocre but OK based on the value of the cruise. Oatmeal for breakfast, salads for lunch and a light dinner are healthy eating anyway. Not poor but be aware: There were a surprising number of school age children on the cruise which was not too bad, there were a few running around in the evening chasing each other via stairs and elevators, just so people are aware the shorter cruises even on week days are attractive to families. Read Less
Sail Date September 2016
Great price, ports and shore excursions, food and entertainment. There was an issue with dinner seating on first day, but staff quickly resolved. Food was very good and wait staff excellent. A good variety of entrees, apetizers, and ... Read More
Great price, ports and shore excursions, food and entertainment. There was an issue with dinner seating on first day, but staff quickly resolved. Food was very good and wait staff excellent. A good variety of entrees, apetizers, and desserts. On board activities were numerous. Really enjoyed art lecture and art auction. The trivia sessions were great fun. Top notch entertainment, magic show was amazing. Evening shows were very well done with very good singers and dancers. Amazing that performances were well executed on a moving ship. The different acts stationed in the Piazza through out the day were very nice as well. We chose this particular cruise because of the port stop in San Diego. We ventured on our own in the city. Exiting and re-entering ship was very easy. We took one of the Ensenada excursions to the "blow hole" in that port. Guide and bus ride was very competent. Embarkation was a breeze. Got there a little early, but we were processed very quickly. Disembarkation was a little tedious do to a hold up with US Customs. Our disembarkation group was crambed in with an early group and the line off the ship was at a standstill for a time. All in all we enjoyed our short cruise. Read Less
Sail Date September 2016
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