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2,793 Princess Los Angeles Cruise Reviews

The cleanliness and quality of furnishings needs serious help. I have cruised with Princess 6 previous times and have never had a ship or staff like this. It was as if no one cared from the company to the staff. I have generalized staff in ... Read More
The cleanliness and quality of furnishings needs serious help. I have cruised with Princess 6 previous times and have never had a ship or staff like this. It was as if no one cared from the company to the staff. I have generalized staff in that statement but there was some good people of course but more rude, abrupt and uncaring staff than good. This includes some higher ranking staff like store managers. I would not recommend this ship to anyone. The itinerary was great although not all the excursions lived up to their write ups. Our cabin must have a service area behind it because the noise thru the walls was awful day and night. The casino is tiny and has outdated machines with a very small smoking area. The area on deck 15 for smokers has no cover from sun or rain and wind. The only other place was the cigar lounge of 12 seats with 0 air conditioning and a portable air exchange that was plugged in. Not a single fan. Most times it was standing room only. The furniture is horribly worn, the walls need washing as well as the windows inside and out. No one does anything but empty the ashtrays a few times a day. I meant to take a picture of the total lack of cleaning on this ship as it was everywhere. To get a drink you had to go to the bar and order it as there was no staff around to order from. Read Less
Sail Date September 2019
We truly enjoyed our cruise. That being said, Island Princess is OLD and tired. We do enjoy the smaller ships, but in the future because how Princess manages these smaller ships and offers lesser quality food, music, activities and we ... Read More
We truly enjoyed our cruise. That being said, Island Princess is OLD and tired. We do enjoy the smaller ships, but in the future because how Princess manages these smaller ships and offers lesser quality food, music, activities and we feel lower quality staff, we will not be returning to the Island. My primary observations: No electrical by bed. Had to request extension cord and run across cabin. Trip hazard. Daily activity flyer, print too small. Cruise director & staff superficially friendly. If asked for a more in depth answer, they get surly. Beds are very nice. Towels are the quality of a cheap hotel. Toilet paper and facial tissues are bargain basement quality. Why did the balcony rail and deck need to be stained and sealed during my passage? Received notice after several days into cruise that our balcony would not be accessible during the canal crossing. Why did we pay the premium for a balcony or when booking New Princess Net is pretty good. But, expect to have spotty service during rain and/or fog. In cabin TV. The presentation of the channels and guide is very hard to figure out and know what is on and how to select. Bridge cam is out of focus and has been since we've been monitoring in preparation for our cruise. 3 months. Horizon buffet. Restaurant management not engaging with customers. At every meal on the horizon, 50% of tables had no salt shakers. Weird. Maritime crew not friendly. Large wall posters advertising light snacks at the Patisserie and coffee bar. Yet, no food available at the patisserie coffee bar. Apparently, a coffee bar has been added to the casino where the food has been moved to with no mention to the passengers. Just sweet buns. Front desk/passenger customer service – these ladies are life savers answering questions and solving problems that better management would have prevented from ever happening. Eve & Belen helped me many times and had a delightful attitude. Cruise director & staff – bubbly, but if asked for some help, or to resolve an issue, not so interested. When met outside of an activity, quite distant and unfriendly. Morning coffee and afternoon wine at La Patisserie – Fabian and Ana will always be remembered. Ship's climate control - The ship appears to be 5 separate compartments, connected into 1 master vessel. The temperature and humidity can vary quite noticeably between these sections of the ship. There are no clocks in the rooms. Things Princess does not mention, but passengers should know. The shops, casino, spa, etc. are not Princess operated. They are leased operations. Besides being considerably more expensive than similar State-side businesses, if you have any issues with products needing warranty service, you must go to the vendor, not Princess. $5 for a tube of Pringles? Insulting. Gambling. There is no gaming commission overseeing operations as you find on land casinos. Payouts for slot machines and table games are at the discretion of the casino and yes, not as favorable as popular casinos such as Las Vegas. Some have noticed that the slot payouts are favorable on day 1 or 2 on the cruise to excite the passengers and then lowered for the remainder of the cruise. ADA - The doors to many places on the Island Princess ship, unlike the newer Princess ships I've been on are not only not auto-open, and are very hard to open, even for non-wheelchair use passengers. One of the greatest benefits of Princess vs. other Lines are the self-service laundries. Unfortunately, there is a 3" transition into them so this service is totally inaccessible to a wheelchair. Food - I do not know if it is the age of the ship, the itinerary, the Chef or what, but as compared to the Regal & Emerald, the menu is far less exciting, the meat quality is lesser and the wait time for food delivery diminishes the dining experience. Wine – we expect to pay 2x retail as in most restaurants. 4 times retail is insulting. Princess tries to convince us that they are concerned about the environment by suggesting we should use our bath towels for many days, yet the amount of single use beverage containers and paper products at buffet wash stations is far more wasteful. Does Princess ever mention the $40 million dollar fine for Illegal Ocean dumping and 9 probation violations? Future Cruise Dept. - I do not understand the benefit to the passenger for this onboard department. I was interested in an Alaska cruise for 2021. Princess had not published the itineraries yet or which ships will be in use. The staff person could not or would not put me an email list to let me know when they were known. Her suggestion was to check with a travel agent. Pretty sad. We have found that the daily activities on the Island are sparse during the day as compared to our other Princess cruises. Activities such as trivia and marriage match game are not scheduled until later in the day. The live music in the various lounges and Plaza are noticeably poorer quality than previous cruises on other Princess ships. Shows - The band is pretty good. Princess advertises 'Las Vegas" style shows. Makes me think that they have never seen Vegas or NYC shows. They are nice, but more like high school talent show quality. There is nothing wrong with them, but be more honest as to the offerings. The musicians in different lounges and plaza were not the quality I’ve come to expect from Princess. Our other Princess ships had a dedicated pizza restaurant. Very nicely prepared. Santorini's offers pizza a few times per cruise. No better than the pizza on the pool deck and no servers with a 'tude' to deal with. The Ocean App. Why can't the lunch and dinner menus be post there? Read Less
Sail Date September 2019
Panama Canal always piqued our interest. My husband and I were definitely in need of a vacation and were on the Princess website one day. This cruise 'jumped out' at us and so we booked it that day, without much thought. We had ... Read More
Panama Canal always piqued our interest. My husband and I were definitely in need of a vacation and were on the Princess website one day. This cruise 'jumped out' at us and so we booked it that day, without much thought. We had planned to go alone as we were trying to catch up on celebrating our 25th anniversary from last year [we had to cancel our vacation in 2018 because we live in Leilani Estates where the lava erupted in May]. We flew the night before disembarkation from Hawaii Island to board the ship. Airport transfer from LAX was a little glitchy as the Princess folks did not put us on the airport transfer check-list for some reason after we checked in with them, so we had a bit of a wait. Embarkation and disembarkation were smooth. They are definitely very well-organized on handling these two events. We did not spend any time in our departure city, really had no desire to explore LA. We had cruised to Alaska with Princess in 2017 on the Coral Princess so we were familiar with the ship layout already as the Island Princess is basically the same ship. The cabin was small, but cozy and very neat and tidy. We knew what to expect so no surprises here. We utilized Anytime dining so that we were not locked in to any sort of schedule every day. We ate most of our meals in the Horizon Court, due to the availability of choices to eat different foods each day. Breakfast, however, felt very monotonous as it was the same offerings every single day. We had a few meals in the Bordeaux dining room, all of which were great dining experiences. We took advantage of both specialty dining restaurants [The Bayou Steakhouse and Sabatini's] and neither one disappointed. We took advantage of the variety shows most every night. Some were better than others, but all were entertaining in their own way. The production show on the final evening was amazing. The game shows held in the Explorer's Lounge were definitely entertaining. We spent a lot of time on the Lido deck at the pool. Some of the movies they played were too loud and hard to comprehend because they sounded distorted. There was one day when the speakers malfunctioned and it was static as loud as you could imagine that literally cleared out the pool area. It was painful to your ears even if you put your hands over your ears. I'm not sure how long it took them to correct it, but we left after 5-10 minutes. The Voice of the Ocean talent was really lacking and the karaoke was pretty bad. The service staff on the ship were amazing. Our room steward was so very attentive and the bar / wait staff are extremely good at what they do and were all very friendly. We visited 5 ports while on this cruise and went on 4 excursions. We were unable to port at one of the tender stops due to inclement weather, but did not have any excursions booked anyhow. The Copalita Archaeological excursion in Huatulco, Mexico was very interesting and the grounds were well-kept and very beautiful. Our tour guide was very knowledgeable and friendly. We visited the animal rescue 'sloth sanctuary' while in Puntarenas, Costa Rica and this was amazing. They are doing good work here. While in Panama we went on an excursion to the new locks, which was interesting as well. The time spent was a little short, but our guide was very knowledgeable and the bus ride to and from was interesting and filled with facts. The wait to get back onto the tender at this port was RIDICULOUS. We literally stood in line for well over an hour in the blistering heat. It was not pleasant. Transiting the Canal was AMAZING! To watch the process is enlightening and to think about the work that went in to making that possible is incredible. While in Cartagena, Colombia, our last port stop, we chose to simply do the 'Hop on, Hop off' bus tour of the city. We chose to get off at the Walled City and do the walking / audio tour. The street vendors were absolutely relentless. They made it very difficult to actually enjoy the tour. They were literally in your face the entire time trying to get you to buy whatever it is they were selling. I would not recommend this tour to anyone. The website does provide a warning about this excursion city / port, but the warning needs to be a little stronger. The only other true disappointment was that this ship evidently was experiencing some sort of sewage venting issue as there were certain areas of the ship that literally smelled of raw sewage every time you passed those areas. It was not pleasant. If given the chance I would most definitely make the Panama Canal Transit a future cruise on my list! I would choose different port of call, so that I could see more areas, but it was definitely an incredible experience. Read Less
Sail Date September 2019
I have sailed with Princess many, many times and am at the highest level on loyalty classification. I have been spoiled by my last sailings on the Royal and Regal for my last three times. We chose the Panama Canal transit since we ... Read More
I have sailed with Princess many, many times and am at the highest level on loyalty classification. I have been spoiled by my last sailings on the Royal and Regal for my last three times. We chose the Panama Canal transit since we haven't done that recently and was going to stop in ports that we have been before. I knew that the Island Princess is much smaller that Royal or Regal, but was looking forward anyway to a smaller ship experience. First disappointment - at dinner on the first night I showed my coffee card which I had from my last cruise in 2018. The jr waiter said they didn't accept them anymore. What? I thought maybe she misunderstood. Until the next day when I went down to the La Patissere and the waiter there explained that these cards were discontinued in August of this year. I spoke to numerous people on board and friends at home who knew nothing about this issue. You would think this would be communicated via email to people with high loyalty status. Of course they were pushing a beverage package that contained coffee, soda, beer with a significant fee per day. No - not interested. Second disappointment - the air conditioning on this ship needs to be re-evaluated. The dining room was FREEZING. You had to bring a jacket or a sweater (who packs a sweater on a Panama Canal transit). The Explorer Lounge was FREEZING. Our cabin was a little warm - spoke to our Room Steward who said it was fixed - but it wasn't. As long as the ship was moving it was bearable. Once the ship docked - it was extremely warm. Don't know why they include duvets in the cabin - never used it and folded it down every night. Third disappointment - The casino was HOT - I mean extremely HOT - the only comfortable areas were by the doors or the walkway. The casino had an odd configuration - which makes me think that it was modified in some way - whoever planned that - didn't take into consideration the AC vents. At night, it was unbearable. I once brought a fan which I had picked up at a Mexican port so that I could use it at the casino. Fourth disappointment - We were told that the seas were rough due to a tropical storm in the Pacific. We had an stop in Nicaragua - which was cancelled due to the swells. The next port was Punarenos, Costa Rica. We arrived at the Wheelhouse Bar at 9:15 for our excursion. When we got there I heard a man complaining that he's been waiting 2 hours for his excursion. No - not Princess, I thought. While we waiting 1 1/2 hours for our excursion, one accouncement was made explaining problems with the tenders due to the high swells. If this was the case - why have people assembly in a public space - when they could relax - have leisurely breakfast in the Horizon Court or even relax in your cabin - instead of having everyone amass in the Wheelhouse. After our excursion we were dropped at a location for the tender - the line was huge! Again no one communicating to us what the issue was. It was very hot and humid and I felt badly for the elderly who were waiting on line. At the end of the line when you were getting on the tenders - they offered you cold water and a cold face cloth. This should have been passed out to everyone on the line who I heard waiting up to 2 hours for a tender. Fifth disappointment - While the cruise director was always visible, pleasant and seemed to be involved in everything - I think she might have been overextended. On the Royal and Regal - we saw the Cruise Director on the Wake show and maybe on other time during the day. She was on at the end of the shows explaining what was going on the ship that night. She also was the host of whatever was going on in the Explorers Lounge after the show. She was always late. Not a big deal since you're on vacation, but after I noticed this - we realized she was always late for any activity. On sea days this became an issue if you planned on another activity after the one she was hosting. Again - she was very pleasant, but definitely over-extended. Also we missed the International Cafe on this ship and hope that during the next retrofit - they make this an item to consider. Now the good points - the food was exceptional - both in the dining rooms, the Bayou Cafe and of course Sabatinis. Read Less
Sail Date September 2019
I chose this cruise because I was helping my parents with their travels. Both are mobility challenged and I go along to assist them. A small, but great ship and the remodel was amazing. I'd like to see some highlighted maps ... Read More
I chose this cruise because I was helping my parents with their travels. Both are mobility challenged and I go along to assist them. A small, but great ship and the remodel was amazing. I'd like to see some highlighted maps that show how to get to the stern of the ship (Deck 8) and perhaps how to get out on the bow. (Deck 10 I believe, but I was not able to get there during the trip as it's closed during at sea days due to wind. I did purchase the internet package, spending about $150 for this benefit. I understand that it is slower than most internet we are used to these days, so I was expecting and not disappointed by the slowness of the connection, however this one cut out for minutes to hours at a time. Even later at night when you would expect fewer people to be using it, it was consistently down. I feel pretty taken with respect to the cost vs the perceived value of this package. I did partake of the unlimited soda package, and it was nice to be able to order it at will. The unfortunate thing is that I was not told that it was just for fountain drinks and there were several areas, including the fountain that was used for the dining room that lacked carbonation. Mostly flat soda was not a pleasant experience. When I mentioned this to our waiters on several occasions, I was advised that the equipment was functioning fine. I took in several of the shows and really enjoyed them. The sound system was great and the performances were awesome! The food was exquisite! A variety of food in the dining rooms was very good. The buffet was good as well, but while there was a lot of different foods provided, they did tend to be the same different foods after a while. The people were amazing. I submitted requests for several to be recognized at the end of the voyage and I really was pleased at all the happy faces and the people seemed to care if we were having a good time! The only port we missed was Nicaragua and I'd've liked to have seen that one, but weather will be weather. The people that Princess works with in the ports are excellent. Every excursion was entertaining, informative and fun. A lot of high end shopping available and most of the shops were great. Every time I when into Effy and came back out again, I felt like I had to shower. It was like going to a used car lot with a very pushy, forceful salesperson. They were nice about it, but sooo very pushy. It was a very well laid out ship and easy to get around in with my mom's wheelchair and my dad's walker. There was one door, leading into the Horizon Cafe that we had to open both doors in order to go into, but there was always someone, either a crew member or fellow cruiser who would assist. I like having a promenade deck that goes all the way around the ship, and this one doesn't have that, but you can easily simply turn around at the end or go through the interior of the ship to the other side to keep walking in the same direction. There were not a lot of single people that I observed on this ship, which I've come to expect. The fitness room was nice, cool and well stocked with machines. Over all it was an enjoyable trip. Read Less
Sail Date September 2019
We chose this cruise in order to experience the Panama Canal transit. We were welcomed at the airport and transported to the ship. Embarkment processing was completed within five minutes and disembarking from ship to shore was completed ... Read More
We chose this cruise in order to experience the Panama Canal transit. We were welcomed at the airport and transported to the ship. Embarkment processing was completed within five minutes and disembarking from ship to shore was completed within 15 minutes. Our cabin stewart did an amazing job as well as our dining waiter. The meals were great and the main show each evening kept you well entertained. We found time to relax, read books from the library, and made new friends each day. We took advantage of excursions at each port and found them very informative and interesting. The off-road excursion was one that stood out as we traveled the back roads in Mexico and saw how corn was ground and cooked to make tortillas. The town tours provided us with the local history and background of the local areas.I would recommend this cruise for anyone desiring to experience the canal transit. Read Less
Sail Date September 2019
DW and I choose this cruise due to no flying. LA round trip to Alaska. First kept getting delayed boarding notices. Was supposed to board around Noon but instead 6 PM. Then our traditional dining at Allegro which was booked and ... Read More
DW and I choose this cruise due to no flying. LA round trip to Alaska. First kept getting delayed boarding notices. Was supposed to board around Noon but instead 6 PM. Then our traditional dining at Allegro which was booked and confirmed 1 1/2 years go was changed to Anytime. Had to take vacation time to change it to a not as good substitute set seating dining at Symphony. The room steward was perfect, he met all our needs and went beyond the call of duty, gave him the highest rating on the post cruise eval. Entertainment was uneven. The main production numbers were cut short. We had done the Royal last year October and we saw more versions of the Princess singers and dancers. Some of the guest entertainers were very good and some not. Jennifer Singer was terrific. Was disappointed in the Princess whale excursion out of Ketchican, saw none. The Juneau Tour and Whale Watch was great, saw many whales, saw 3 spouting next to each other, several flippers hitting the water, several diving with tails in the air, and several jumping out of the water and making very large splashes. Food was good or just OK in main dining, worse with few exceptions at Horizon, very good at International Café, very good at Alfredo's, excellent at Sabatini's. Balcony cabin was smaller than older Princess ships. Matt O, cruise director, was all over the ship and terrific, made the otherwise too many sea days in a row do-able. An on that note, Victoria was skipped due to the last portion of the new extended dock not being finished due to that part lost a sea during a storm. Princess should have substituted another port, say Vancouver. Read Less
Sail Date September 2019
Our cruise was almost 5 hours late leaving San Pedro (LA). Because of this our port time in both Ketchikan and Juneau was severely shortened. Our stop in Victoria, B.C. was skipped entirely! Very disappointed. Buffet foid was always cold! ... Read More
Our cruise was almost 5 hours late leaving San Pedro (LA). Because of this our port time in both Ketchikan and Juneau was severely shortened. Our stop in Victoria, B.C. was skipped entirely! Very disappointed. Buffet foid was always cold! Even breakfast items like oatmeal, eggs and waffles were cold. Very minimal low carb or low sugar items available. Sabattinis extra cost restaurant was disappointing. Not worth the extra. Crown Grill extra cost restaurant was superb. Our cabin steward Jadeah was supern! Room was kept made up and very clean. Shore excursions were very goid even in limited by time in port in both Ketchikan and Juneau. Yukon Adventure and Whites Pass & Yukon Railway excursion in Skagway is not to be missed! We saw orcas on our whale watch from Juneau and bears eating salmon on our excursion from Ketchikan. Our ship did not allow us to go ashore in Victoria, BC as was advertised. Overall our cruise experience on the Royal Princess was positive. The extremely late departure from LA cause several very large disappointments later in the cruise. Read Less
Sail Date September 2019
Picked this cruise because I wanted to transit the Panama Canal to celebrate my 70th birthday. Everything was just perfect with one glaring exception. I booked one of the 6 Owner's Suites which are all located at the very stern of ... Read More
Picked this cruise because I wanted to transit the Panama Canal to celebrate my 70th birthday. Everything was just perfect with one glaring exception. I booked one of the 6 Owner's Suites which are all located at the very stern of the boat. I purchased Princess' Premium Unlimited Internet Package for an additional $199. The signal strength in our cabin at the stern of the boat was so poor as to be nonexistent. If I took my Ipad to a public area a midship on the boat the internet worked OK (not particularly high speed). If I tried to log on in my cabin either I got no connection or if it connected the signal would be dropped after a few minutes. If you need to stay in touch with the outside world DO NOT book a suite at the rear of the Pacific Princess. Food was better than I expected, especially in the specialty restaurants ($29 P/P upcharge). The public rooms are quite nice and remind you of the luxury liners of the past. The staff on board were all very friendly and knowledgeable. They really strive to make you feel special and they go the "extra mile" to make sure you are enjoying your experience. The boat is quite small (650 passengers) so you get to know almost everyone. Read Less
Sail Date May 2019
Princess was doing the Panama canal ... we had been on the sister ship Ocean Princess, so were happy to go on the Pacific Princess. Loved the cruise....weather just o.k. service, food, entertainment great......except for the dining ... Read More
Princess was doing the Panama canal ... we had been on the sister ship Ocean Princess, so were happy to go on the Pacific Princess. Loved the cruise....weather just o.k. service, food, entertainment great......except for the dining room. We were told that princess had changed there dining hours to 5p.m. early and 7:15p.m. for late. Since we like early dining and felt 5 was too early, we chose 7:15..... SURPRISE......each ship can decide on their hours.......5:30 and 7:45. We tried late dining......still at the table at 9:30. We requested early seating, a large table and was given table 34. The next night there were 6 people at a table for 8 including us...and were told that no one was at the other 2seat the previous night. We requested that friends be put at our table and again was told no....the table was full....... we spend 10 nights alone at a table for 8. The Matre De Albert Noversa would walk by each night and ask the diners how everything was. He could see we were alone.....did he not think.....I should try to put them at another table. Or just to lazy or could care less... certainly Not doing his job. I put a note in the suggestion box on board. I HOPE SOMEONE READS IT and that it does not happen to another couple. Makes me question going on another Princess cruise. Read Less
Sail Date May 2019
I chose this cruise because I heard it had high ratings and was a short 3 day cruise. I really enjoyed everything and the fact that it had a structured schedule of entertainment and activities. We had a great experience at Lotus spa and ... Read More
I chose this cruise because I heard it had high ratings and was a short 3 day cruise. I really enjoyed everything and the fact that it had a structured schedule of entertainment and activities. We had a great experience at Lotus spa and got a couple's massage and hair style.Every personnel was so kind, knowledgable and helped us in every way. We were very satisfied with them. I was really happy that there was 24 hour cafes and room service along with daily live music that one could dance to. All the entertainers were so talented, I was impressed! We had so much fun and danced, ate and drank a lot. We had a chance to relax while at sea. It was absolutely wonderful and my boyfriend proposed to me on the last night we were there. It was truly a special adventure as it was a special occasion and our first cruise together with the exceptional service of the Star Princess Cruise. Read Less
Sail Date May 2019
Four of us women friends from across the map (Toronto, Florida, San Francisco, and Vancouver) chose this cruise as an opportunity to reunite, to hang out and chill, and it exceeded all of our expectations. Originally, we booked two balcony ... Read More
Four of us women friends from across the map (Toronto, Florida, San Francisco, and Vancouver) chose this cruise as an opportunity to reunite, to hang out and chill, and it exceeded all of our expectations. Originally, we booked two balcony rooms; but when PRINCESS offered us an opportunity to upgrade to a Full Suite at a discount, and we took advantage of the offer. It was completely worth it. We enjoyed welcome champagne, “high tea” one afternoon, and a gourmet breakfast one morning out on our balcony. We made use of the thermal suites in the spa. We enjoyed stellar breakfasts and dinner at Sabatini’s. We took in the comedians, a couple of shows, and then continued our celebration for a couple of additional nights in Vancouver where spring was in full bloom. The weather on the cruise was overcast, foggy, and chilly the whole time. One night, we went to sleep to the sound of the fog horn, but this did not detract from our enjoyment. I would book this cruise again — particularly for a reunion with family. Highly recommend! Thank you, PRINCESS!! Read Less
Sail Date May 2019
Second time on Princess (first on Coral). Had done the same itinerary two years go on Island. Got upgraded to balcony on Caribe Deck. Location was good and had a covered balcony. However it was really too cold to spend anytime on it! ... Read More
Second time on Princess (first on Coral). Had done the same itinerary two years go on Island. Got upgraded to balcony on Caribe Deck. Location was good and had a covered balcony. However it was really too cold to spend anytime on it! Embarkation and Disembarkation went very smoothly (I was in first group both times with carry on luggage). Ship has supposedly been recently updates..seemingly the public area carpets look fresh, ship has the new internet service. There was some exterior painting going on. The metal frame around my baloney door was corroded. Layout of the ship is better than Island, there is still a full Promenade loop on Deck 7 (although closed during rough seas). Small viewing decks at back of upper floors, below the Sanctuary. Library is limited..very sad compared to Holland America. Viewing areas are blocked by blue-tinted glass, very little is unobscured for photographers (a few corners on upper levels, and the back decks, plus Promenade. Blankets provided for outdoor movie viewing are thin flannel, useless in cold weather! Cabin was small, but had room to walk around bed. Bed was extremely soft and saggy, had a sore back after the cruise! Shower stall is cramped, shower head is fixed. Room has small refrigerator. Large flat screen TV. Wine glasses provided but no corkscrew. Standard toiletries are wall mounted shower/conditioner and shower gel, tube skin cream and soap bar. No fruit basket (steward said to request it through room service). Balcony had two chairs and two footrests. Dining in MDR fixed seating was good service. Food was average and somewhat boring. Prime Rib was good, as was beef and lamb chop in mixed grill at lunch. Corvina was fishy smelling. Good scooped ice cream in MDR (choice of two ice creams and one sorbet). Bread is good. Horizon Court food very mediocre with not much choice. Only one smoked fish (mackerel) was available at breakfast. Sushi was terrible! Beverage service is uneven..usually only offered to large parties, not to single diners. Pizza in Sabattinis at lunch is made to order, thin crust style and skimpy toppings. International Cafe food offerings were versions of what was up in Horizon Court. Nothing Special. Room service has limited offerings but was timely. Very little in the way of enrichment..are crafts enrichment? TV had good selection of movies and news channels. Service was overall good except in Horizon Court. I didn't use any ships excursions. I would chose Holland America over Princess for an Alaska Cruise. Read Less
Sail Date May 2019
Background Information Working toward Elite status on Princess - we had 10 prior to this. Cobbled together this cruise with a one night cruise on Ruby Princess into our own Pacific Coastal/Pacific Northwest vacation. First time ... Read More
Background Information Working toward Elite status on Princess - we had 10 prior to this. Cobbled together this cruise with a one night cruise on Ruby Princess into our own Pacific Coastal/Pacific Northwest vacation. First time sailing on Coral (2nd time in this ship class - sailed sister ship Island in 2006). Travel to Embarkation Port We flew into LAX one day early and took a Lyft down to Long Beach (cost $39). Hotel Information We decided to do our pre-cruise night onboard the former cruise ship Queen Mary in Long Beach. We arrived around 1pm, so our room was not ready. We had a very filling and excellent tasting lunch in the Promenade Café. We purchased the $25 all access pass (available to hotel, restaurant, or banquet guests). This got us all 3 guided tours - Glory Days, Haunted Encounters, and Steam & Steel. We enjoyed all the tours as well as on our own exploring the ship. We booked an inside king. The bed was comfortable. The size and storage options were sufficient for our one night stay. The biggest drawbacks were the lack of temperature controls and the exposure to exterior noise. The in room thermostat was not functional (and I had a friend stay here the prior weekend and I know it didn’t work for their room either) - you had to call the front desk and be told that the engineering dept would try to adjust for your room. We did that and it didn’t make that much of a difference. Because the walls are steel, you hear any people outside your room who are talking and for us there were loud groups of people having boisterous conversations and across the hallway parties late at night. We had to call the front desk to request that security come address the issue. Things finally quieted down around midnight. I always travel with earplugs so those would be a must for a stay here. The historical significance of the ship was worth the premium rate we paid - it was a unique way to enjoy a pre-cruise night. But my preference for modern convenience and comfort would lead me to choose elsewhere for my next cruise out of San Pedro/Long Beach. Embarkation Used Lyft to get to Port San Pedro. Cost about $14. Arrived at port shortly after 11am. With two Princess ships in port, Coral was docked at Pier 92. Since we had priority embarkation privileges with Princess Platinum loyalty status, we ignored the check in begins at 1:00pm time on the cruise paperwork. We were thru security & priority check-in and in the embarkation waiting area by 11:15 am. We didn’t even have to sit down as they started Platinum all groups boarding as soon as we walked in. Cabins were supposed to be immediately available. However our section on Caribe wasn’t quite finished so we headed down to the atrium to take care of a few embarkation errands (cruise card hole punched for our lanyards, submit future cruise deposit forms, etc). We returned just before noon and the cabin was ready. Our suitcases were delivered by 2 pm. Muster drill was at 3:30pm (life jackets not required), and sailaway was shortly after 4pm. Cabin We originally booked an obstructed view oceanview stateroom on Emerald deck but about three months prior to sailing we received an offer to upgrade to a premium view balcony stateroom on Caribe deck for $78. We were on the starboard side, which was good since the cruise was up the Pacific coastline. Flat screen TV on the wall now frees up easier access to the wall outlet in the minibar storage tower. Still the crappy hair dryer on the wall. Dreaded shower curtain in the bathroom and a postage stamp sized shower - I think the smallest size shower of any Princess ship I’ve been on. Otherwise, the typical setup for a balcony stateroom. This was our first cruise on a ship with the Princess Luxury Bed. It’s fantastic! Supportive yet cushy mattress. Poofy pillows. Top sheet plus a duvet. Ship Information It had been 13 years since we'd sailed on this mid-size class of ship. There is so much public space per passenger it seemed like the ship was hardly occupied. Medallion Net Internet - If you pre-pay it's $8.99pp/per day, otherwise it’s $9.99pp/per day. Platinum/Elite gets either unlimited access discount 1 device $22.49 voyage plan or 4 device $29.99 voyage plan (available only within first 24 hrs of the cruise) or 150 free minutes one device at a time. iMessage worked even when offline. We pre-paid for the soda package - $8.26pp/per day. Forgotten how huge the Wheelhouse Bar is on this class of ship. Coral is the only ship now to have the Universe Lounge. Best library of any Princess ship we’ve sailed. So weird to have International Café adjacent to the casino instead of in the piazza atrium. Horizon Court had been renovated with new flooring and more stations including the Amuleto Italian Café at the aft where all the desserts are featured. So it’s a smaller version of what you experience now on the Royal class ships. No BOGO happy hour. Activities Attended the nightly Elite/Platinum/Suite Cocktail hour. 1st night salsa & chips were the featured hors d’oeuvres. 2nd night beef steak tartare w/ Melba toast was the featured hors d’oeuvres. 3rd night smoked salmon was the featured hors d’oeuvres. Played morning & afternoon bingo on Day 2. Spent quality time in the Library - my happy place with the comfy leather chairs and a sea view. Spent a couple hours at the indoor Lotus pool area. Pool water was frigid but hot tubs were nice. Played afternoon bingo on Day 3. Watched the farewell balloon drop party. Entertainment Sailaway Party on Lido Deck with the party band Symphonee. Listened to the piano player David Moore in Crooners Bar a couple times. Saw the production show “Encore”. Not any plot - just a collection of songs about 1/3 of which were Italian/opera. The guest soprano Jennifer Fair was impressive. But I was kinda meh about the show. Went to the late night comedian Eric Lyden. He was funny but fairly edgy. Dining Day 1 Lunch - Main Dining Room (Scott and I had the same choices: avocado & bay shrimp appetizer, spinach & ricotta cheese ravioli entrée, and orange soufflé dessert) Dinner/Dessert - Bayou Café & Steakhouse (Scott had the crawfish bisque appetizer, gumbo, trinity smothered filet of beef entrée; I had the sausage grillades appetizer, jambalaya, red pepper broiled 8oz lobster tail entrée; we both had the milk chocolate peanut butter bar w/ honey roasted peanuts dessert which is the Chocolate Journeys dessert exclusive to Bayou Steakhouse). Because we received the Princess coupon book from our travel agent, we got to use the buy 1 get 1 speciality dining on embarkation day offer. Cover charge is $29pp. Day 1 Snacks - Pizza (calabrese) for sailaway. Day 2 Breakfast - Buffet (Chocolate Journeys featured pastry was Chocolate Strawberry Cheese Danish) Day 2 Lunch - Buffet (Oriental/sushi feature) Day 2 Dinner/Dessert - Sabatini’s (Scott had the lamb skewers antipasti, I had the burrata antipasti, we both had the escarole salad, Scott had the fettuccine with carbonara sauce, I had the roasted lamb tortelloni, we both had the chicken scaloppine for the second plate, Scott had the vanilla panna cotta, and I had the Rocher which is the Chocolate Journeys dessert exclusive to Sabatini’s). Dinner took about 2 hours. Day 3 Breakfast - Buffet plus pastries from International Cafe Day 3 Lunch - Alfredo’s Pizzeria at Sabatini’s (complementary; doesn’t offer the pastas that Alfredo’s does on the Royal Class ships but has more pizza offerings than what you can get on deck; Scott had the daily special beef & chili flakes, I had the Coral Princess) Day 3 Snacks - International cafe Day 3 Dinner/Dessert - Buffet (Indian Feature) Disembarkation We left the cabin about 7:00 (required to leave by 8:00) and went to the buffet for breakfast. We had walk off so we were off the ship at 8:00. We were through customs by 8:15. Vancouver does not have Uber/Lyft so we got a taxi to our hotel (cost $9). Service We had consistent service during the cruise - no major issues, no examples of above & beyond. Pretty much what I expect on a short cruise like this. Tips & Tricks - Alfredo’s pizzeria in Sabatini’s - Tiramisu martini is only available at the bar for Bayou Steakhouse - "By the Bayou" production show in Universe Lounge - unique to Coral but they didn’t offer this show on this 3 night cruise which was a bummer Final Thoughts This was our 18th cruise - 11th on Princess. Doesn’t have all the amenities and dining options that the bigger ships in the fleet have. But Coral has some unique features (2 deck Universe Lounge, Library with 8 leather club chairs & foot stools facing out to sea view, Bayou Steakhouse), and you often feel as though you have the ship to yourself with the high public space to passenger ratio. It’s a nice change of pace. We would be happy to sail on Coral again (and we’ve in fact booked another Pacific Coastal on her for May 2021). Read Less
Sail Date May 2019
As a travel advisor I wanted to experience life onboard a Princess Cruise. The embarkation and Disembarkation process was very efficient. There were many venues onboard with different nightly entertainment. The public areas never felt ... Read More
As a travel advisor I wanted to experience life onboard a Princess Cruise. The embarkation and Disembarkation process was very efficient. There were many venues onboard with different nightly entertainment. The public areas never felt crowded. The SPA experience was great and the thermal suite can be enjoyed daily at an extra cost. My cabin had a veranda, mid ship. My companion suffers from motion sickness but staying mid ship was very helpful and she did great onboard. I recommended to anyone looking to experience cruising for the first time. It is a great value for the money. The food in the main dining room is good. The menu changes every evening with a decent selection of choices. The food at the buffet as well as the coffee can be improve. The staff is very friendly. The pools were heated and there were 4 spas to relax and watch outdoor movies on the big screen. Read Less
Sail Date May 2019
We decided we needed a break and chose to go on a three-day cruise to simply relax. The price was quite reasonable and affordable for almost any budget. We chose the three-day cruise on the Coral Princess departing Los Angeles on Sunday ... Read More
We decided we needed a break and chose to go on a three-day cruise to simply relax. The price was quite reasonable and affordable for almost any budget. We chose the three-day cruise on the Coral Princess departing Los Angeles on Sunday afternoon and docking in Vancouver BC on Wednesday morning. Both ports provided incredibly easy arrival and departure options. The Coral Princess is one of the best ships in the Princess fleet. And it is now our favorite of all the ships we've sailed. It was comfortable, welcoming and warm. The wait and cabin staff were among the best we have ever encountered. The decor was rich and inviting. The Balcony Cabin on the Caribe was comfy. Those Princess beds are the best. You can just snuggle right in. We chose Anytime Dining in the Bordeaux where the menu selections were many. One of the best appetizers on the menu is any of the chilled soups. The Horizon Court food was always fresh with lots of choices. And finally the entertainment in the Princess Theater was high quality, with some of the best singers, dancers and musicians we've ever encountered on any cruise. Read Less
Sail Date May 2019
Quick 3 day repositioning cruise heading north to Vancouver. Flight in to LAX was perfect since Princess has staff at the baggage pickup area. My flight came in at 9:20 am. Bought transfer to ship at baggage claim from Princess ... Read More
Quick 3 day repositioning cruise heading north to Vancouver. Flight in to LAX was perfect since Princess has staff at the baggage pickup area. My flight came in at 9:20 am. Bought transfer to ship at baggage claim from Princess personal and waited for bus. Our luggage stayed with staff and we were taken directly to ship. On the Coral Princess ship by 11:30 am. Luggage made it onto ship without any problem & was so nice not to deal with it on bus or pier. Beautiful day in LA. Blue sky and able to sit on padded lounge chairs by the indoor pool and watch the seals swimming near the ship. Nice lunch at Horizon buffet which is at the front of the ship. Went to one production show at the Princess Theater/ front of the ship. Enjoyed the special guest singers, Princess singers and band that preformed. Went to a comedy show at the back of the ship, really like that lounge and comedy was nice with little or no profanity. Relaxing Trip. Still like to watch the Yes, No game. Anytime dining was good. For Vancouver I was in walkoff group 2 taking own luggage off. Although we were slightly late to the dock/pier, I was walking off the ship by 7:45 am. Made prior reservation with Quick Shuttle and able to catch the 9 am bus to Seattle without any problem for my flight. This reposition sailing only offered transfers to Vancouver airport. I really liked the size of the Coral Princess and thought it was a pretty ship and like it, would sail on it again. Someone mentioned no seating by the Atrium on this ship, I didn’t really go there much. Didn’t notice any smoke smell from casino which was really nice. Loved that their was always lounge chairs available to use. Read Less
Sail Date May 2019
We wanted to go to Canada and this seemed like a good approach. The ship was in good condition. Food was ok. Buffet is split into two adjacent sections and it was a challenge to find seating a couple of times. The setup for the Lotus ... Read More
We wanted to go to Canada and this seemed like a good approach. The ship was in good condition. Food was ok. Buffet is split into two adjacent sections and it was a challenge to find seating a couple of times. The setup for the Lotus pool was bizarre. You can see it from the hallway in Lotus Spa but the doors are kept locked. I wanted to use the hot tub beside the pool and I asked the hostess at the spa when it opens and she said that she did not know. There aren't any signs stating when the hottub opens and I ended up asking a ship officer and he said it should already be open, but it was not. It opened about 15 minutes later. To access the pool, go up a flight of stairs, walk across the deck, then go down a flight of stairs. Good exercise but convoluted. There were other times when we tried to go someplace and had to take an indirect route. This is common on almost every ship that I have been on but the Ruby Princess has more than it's share. The production shows were ok. I went to see a presentation on a new ship and it was a video followed by the Princess dancers, the Princess orchestra. I left at that point. We did the Panama Canal on the Island Princess around Christmas last year. We really enjoyed that cruise and did not want it to end. For our Ruby Princess, we were glad that it was over. Our experience was not bad, just meh. Read Less
Sail Date May 2019
Embarkation- super easy out of San Pedro. Was in boarding group 9 and on the ship before 12:30. Ate in the main dining room-delicious! Kept my carry-on with me. Rooms were ready by 1:00. Stateroom L311- nice and clean. Furniture had a ... Read More
Embarkation- super easy out of San Pedro. Was in boarding group 9 and on the ship before 12:30. Ate in the main dining room-delicious! Kept my carry-on with me. Rooms were ready by 1:00. Stateroom L311- nice and clean. Furniture had a few scratches. No USB Ports. No barrel chair. Bed was heavenly. Balcony could use paint. Got Lotus Spa lotion every day. Had to remind steward for ice once. Buffet- nice selection. Mainly made salads for lunch. Coffee and Cones- pizza was good. Baristas seemed like making coffee was a bother. Salty Dog Grill- the Triple Smoke Burger is outstanding. Will cook burger to order. Fries were always fresh. Chef’s Table- WONDERFUL! International Cafe- great as always. Casino- too many of the same machines. Spa- wanted the thermal spa. Signed up and went the first night. Got lost. No one to help. Went back again at 9:10 (closes at 10). They were picking up water. Just relaxed at 9:40 and housekeeping came in. Got my money back and will never go back. Shops- wanted Matrishka Dolls. Asked if they would be available next day. They said yes. Went back next day and they were gone! Asked for them and they said no. On disembarkation they were in the window. Bummed. Disembarkation was easy but too soon! Took a Princess transfer to the airport. Had a bit of a wait so I checked bags and took Sky Train to Outlet Mall (2 stops). Customs was harried. Would have been a 5 except for spa experience and shops/dining options not keeping their hours. Read Less
Sail Date May 2019
This was our fifth Princess cruise, and our second on the Ruby. EMBARKATION: We took the Princess transfer from LAX and arrived at the terminal around 11:30. We had about a 15 minute wait in line to check in. Since we were still Ruby ... Read More
This was our fifth Princess cruise, and our second on the Ruby. EMBARKATION: We took the Princess transfer from LAX and arrived at the terminal around 11:30. We had about a 15 minute wait in line to check in. Since we were still Ruby level for this cruise, we didn’t have priority boarding, but we only waited another 20 minutes before our boarding group was called. We ate lunch in the Da Vinci dining room, and our cabin was ready for us at 1:00 PM. Our luggage showed up a little later, not sure of the time since we were out exploring. CABIN: Baja Deck B521. This was our first time in an interior cabin. Good location, quiet. Clean, not spacious but enough room for the two of us. The bed was extremely comfortable—great upgrade from the old foam egg crate solution. The motion-detecting night light at the base of the desk was handy. Our steward Manuel kept everything clean and tidy. (A tip if you use the new TV: you have to watch the opening safety video all the way to the end before you are able to change the channel. If you stop in the middle of the video, when you turn on the TV again, the video will start from the beginning. This was a feature we hadn’t experienced on our last cruise.) SHIP: I saw somewhere that they added extra cabins when the Ruby was in dry dock—I don’t know if that’s accurate, but the ship certainly felt more crowded than when we sailed in Feb. 2018. The safety muster was more chaotic than in the past. There were lines for afternoon tea and for the pub lunch in the Crown Grill, but they weren’t too bad if you’re patient. The ship has been refurbished and we noticed certain things: new carpeting in the stateroom hallways is very nice, but we miss the old color scheme that signaled whether you were on the port or starboard side. The new beds are great—we slept quite soundly. The service desk was very helpful when we asked about a missing OBC. They contacted the home office and were able to resolve the mystery, and the credit appeared on our statement before we docked in Vancouver. DINING: We had the early seating for traditional dining in Botticelli, and I have to say I preferred when the seating started later, at 5:45. A 5:00 seating is too early. Dinner was excellent every night, and the food was well-prepared. Everything was fresh and the portions were right-sized. Our server, Arren, and his assistant, Francis, were helpful and attentive, and remembered our preferences each night. We ate breakfast and lunch in the dining room several days, and in the Caribe buffet on the others. I prefer the breakfast menu in the dining room but the service was inconsistent and slow at times (we missed the start of our CC M&M because breakfast ran long). The staff seemed overwhelmed by the crowd. We ate dinner only once in the Horizon and I was not impressed by the selection of food. We purchased the coffee package and had great service from the baristas at the International Court. We were put off by the new up-sell items on the dinner menu, offering “Crown Grill” steaks, etc. We miss having the afternoon happy hour/“Buy one, get one drink for $1” that used to accompany the trivia game in Explorers Lounge. That was always a great social activity and encouraged passengers to mingle and form teams. Apparently other passengers miss it too—the afternoon trivia games were not as well attended as in the past. ENTERTAINMENT: We enjoyed all of the evening shows. We had seen the comic Carlos Oscar on a previous cruise, and he was great as usual. He performed two nights. The musical guest Tricia Kelly is a talented vocalist and does wonderful impressions. The magician Julien Losa performed in Club Fusion and he was very funny. The updated “Colors of the World” benefited from its new staging and musical selections. The new production “Once upon a Dream” was fun and a bit campy. The Princess singers and dancers certainly work hard to entertain. There were some fun evening activities in the Piazza, and we especially enjoyed the “Dancing with the Staff” competition. The line dancing in Explorers Lounge was another fun activity and was well-attended. The cruise director’s staff did an admirable job getting passengers engaged, more so than on our past Princess cruises. DISEMBARKATION: We chose walk-off because we were staying in Vancouver for a few days. The disembarkation seemed rather chaotic but we were able to skirt around the crowds and exit the ship. Inside the terminal at Vancouver, there was a bit of a wait for customs. All in all, the Ruby looks great after her recent refurbishment, the staff was helpful and friendly, and this was a great cruise. Read Less
Sail Date May 2019
I had been on two princess cruises in the past both excelent, so when i saw this repositioning cruise pop up with its final destination right in my home city I decided it was a must. The ship itself was beautiful, the restaurants and ... Read More
I had been on two princess cruises in the past both excelent, so when i saw this repositioning cruise pop up with its final destination right in my home city I decided it was a must. The ship itself was beautiful, the restaurants and service within those restaurants were wonderful, but the service at the bars and by the pools were pathetic. My bf purchased the alcohol package and i purchased the unalcoholic drink package, and trying to get drinks was like pulling teeth. you would order from a server after spending about 15 mins trying to wave one down and wait about 30mins before you got the drink or just left, even when you went to the bar you would wait 5-10mins, not because someone was infront of you but because the bartenders would first ignore you, then move in slow motion to make your drink. The activities on board were pretty pathetic aswell.. but this may be because the average age on the ship seemed to be in the 70s (we were not expecting this). There was knitting and painting and when there was volleyball planned the nets didn't even get set up because so few people showed up. The comedian AJ was great and was the highlight of our week. The other entertainment was good. Read Less
Sail Date May 2019
We did the Coastal sailing from San Pedro to Vancouver. The ports we visited were San Diego, San Francisco (over night) and Seattle. We were fortunate to have sunny skies and calm seas for the entire cruise. Embarkation with our ... Read More
We did the Coastal sailing from San Pedro to Vancouver. The ports we visited were San Diego, San Francisco (over night) and Seattle. We were fortunate to have sunny skies and calm seas for the entire cruise. Embarkation with our medallions was very quick and efficient, check in took minutes. We got to the port around 10:30 and we were eating in Alfredo’s around 11:30. The ship itself is very nice. We ate in the dining room 3 evenings and once for breakfast. All meals we ate in the dining room were not good at all. On the last night I ordered the Pork Belly which was recommended by the Waiter and it was so tough and dry I couldn’t cut it with my knife. The dining room food in quality and taste has really gone downhill from when we sailed with Princess 1.5 years ago. We ate at both The Crown Grill and Sabatini’s. We both ordered the Rib Eye steak in the Crown Grill. The steak tasted very good but a rib eye shouldn’t be 1/4 inch thick. There is less choices for the vegetables to chose from as well. Sabatini’s my husband had the Veal Shank which he thoroughly enjoyed and I had the NY Strip Steak which was okay. We signed up for the WineMakers dinner which cost $40.00 each and was well worth the money. The food and wine pairing was absolutely amazing. Apparently it is only offered on the Royal and the Regal and maybe one other ship, so if you get a chance I highly recommend it. We also did the Royal Tea there was a charge of $10.00 for it. It was nice although we have had better on other cruise lines with no added charge. It was nice to do it but we wouldn’t need to do it again. There were a few entertainers on board that were very enjoyable. It was nice to enjoy a glass of wine at Vines and listen to some music. The wine prices were very expensive averaged 11-15 dollars for a glass. It was cheaper to buy drinks on land than on the ship. We brought wine onboard with us for dinner and are glad we did. One of the cheapest bottles of wine cost around $45.00 with gratuities. Our cabin was D509 which was a mid ship Deluxe balcony. The cabin was fine, we had a two seater couch and a desk with a chair. The bed was very comfortable. The bathroom was very small. I could only imagine if you have long legs that you would need to open the bathroom door if you were using the toilet. The balcony was very small, there is no way you would be able to have a balcony dinner on it! When we arrived we found the coffee table in the closet, the reason being if you brought it out it would be more of a pain to keep trying to get around it so in the closet it stayed. Our cruise director was Matt O and he was always around and about, very good. Every morning he did the Zumba class in the Atrium and him and all the guests were thoroughly enjoying themselves. Overal the cruise was good but the food In the dining room and Buffet were not up to par. Alfredo’s for pizza was good, you can add items to a pizza and make it your own. We found the service in any venue to be very good, everyone on board tries their hardest to make the guests happy. Read Less
Sail Date May 2019
We wanted to see the West Coast on a cruise, and we have sailed many times with Princess so decided to go with the Royal Princess. We have had 20 cruises sailing on Norwegian, Carnival, MSC, Celebrity, Holland and Princess. This was ... Read More
We wanted to see the West Coast on a cruise, and we have sailed many times with Princess so decided to go with the Royal Princess. We have had 20 cruises sailing on Norwegian, Carnival, MSC, Celebrity, Holland and Princess. This was our third time on the Royal Princess and we were disappointed in the quality and food choices in the dining room and the buffet. We only went to the dining room twice and found the food choices limiting and not up to the usual standards. They were offering a hamburger now instead of steak in the dining room. The buffet also lacked quality food. It seemed like they were serving up left over food and putting them into strange and unappealing dishes. The food did not look fresh. Also Princess is saying that using the hand sanitizers does not kill germs like washing with soap and water, and I agree, but the sinks they have before entering the buffet do not work well. There was often no soap and the water is not a strong flow. When you enter the buffet they had the hand sanitizers, but they were often empty. Therefore, many people not using either. There were good food options like the pay restaurants. We did eat at the Crown Grill and it was very good. We also liked Alfredos and the International Cafe. All excellent choices for food. All the staff, as usual, were excellent. The ports of our west coast cruise were excellent. The entertainment was very good on this cruise. The only problem, and that is a big one for us was the food. We have two more cruises booked: one with MSC and the other Holland America. We have had good experiences on both these cruise lines in the last few years. Read Less
Sail Date May 2019
We enjoyed trying the larger Royal ship, which was beautiful, especially the large atrium, and the Medallion system made the experience better. One nice surprise was that the excellent speed of MedallionNet allowed us to watch the new ... Read More
We enjoyed trying the larger Royal ship, which was beautiful, especially the large atrium, and the Medallion system made the experience better. One nice surprise was that the excellent speed of MedallionNet allowed us to watch the new episode of Game of Thrones on a tablet. The only crowd problems were at the Princess Theater, where you had to arrive at least 1/2 hour before showtime to get a decent seat although it was easier for the later 10 p.m. shows, at elevators, and at the gangway to exit the ship when only one was being used. Speaking of shows, comedian AJ Jamal was absolutely hilarious at both shows during the week. Cruise Director Matt O was exceptionally entertaining and seemed to be everywhere; don't miss him when he is in charge of games in the Princess Live room. We thought the production show Colors of the World was just okay, but really enjoyed Encore. Our A-327 mini-suite was nice but the room attendant was just okay. Anytime dining at the Symphony Dining Room ranged from very good to average. Some favorite meals were beef medallions, pork,fried chicken, and the available everyday salmon. For the second Princess cruise in a row, the lobster tail during the second formal night was not that good. Breakfast here was not nearly as good as at the Horizon Court buffet, although sharing a table was a plus. One side of the huge buffet area always offered more dishes than the side more forward on the ship. Sabatinis had excellent service and food, definitely a cut above the MDR; we loved the artichoke souffle, pot roast pasta, lobster 3-way, veal shank, and tira misu. The Crown Grill was a disappointment, being adjacent to the busy and noisy Wheelhouse Bar. Although the service, lobster tail dinner, side dishes, and dessert were excellent, the rib eye steak was very thin and not particularly tasty. The International Cafe was excellent for coffees, desserts, and small plates. The casino allows smoking in one side section, resulting in the entire room and adjacent areas outside smelling. We would definitely like to sail on this larger class of ship again, will look for cruises with the Medallion system, and hope to experience Matt O' Brien again. Read Less
Sail Date May 2019
We love the Royal Princess Cruise ship. We had sailed on it on a 21 day Mediterranean Cruise in 2016. Enjoy the layout of the ship, which includes the Princess Live. We were eager to try out the new Medallion Class and were were ... Read More
We love the Royal Princess Cruise ship. We had sailed on it on a 21 day Mediterranean Cruise in 2016. Enjoy the layout of the ship, which includes the Princess Live. We were eager to try out the new Medallion Class and were were celebrating our 35th. Wedding Anniversary. One of the reasons we chose this cruise is because it finished in Vancouver. We live in nearby Point Roberts , Washington State. We were Happy to celebrate our Anniversary in San Diego, California on Cinco De Mayo. Lots of celebrations going on in Old Town, San Diego. This was the first time that the Royal Princess has been on the West Coast! Matt O’Brien was our awesome cruise director. We selected an interior cabin this time. It was super cozy. Comfortable, and clean. We had plenty of room for our clothes. We preordered waters and beers for our room. Totally convenient! Love the new Medallion Class! Ease of embarking and disembarking! Fast! Great way to order drinks! Delivered directly to you. You use your Medallion for all purchases, everywhere on board. Including the laundry room, and the slot machines! Can’t say enough! It was awesome! Entertainment was good. The comedian, AJ Jamal, was a standout! He was the entertainment for two nights! He was awesome! The food was good. The pizza was available in two locations Alfredo’s Pizzeria , where they make individual pizzas to order. They also have other Italian food available. There is NO upcharge. The pizza is outstanding. Pizza can also be found up by the pool. You can get it by the slice. Delicious pizza! We went to the movies under the stars. Popcorn is available during the movies. Omelettes are made to order for breakfast at the buffet. Freshly sliced smoked salmon and bagels daily. Steak and all kinds of eggs, cereals, pastry. Something for everyone to eat at the breakfast buffet. There were two formal nights. The second formal night had mini lobster tails and risotto. I previously lived in Maine, so I am a tad picky with my lobster. This lobster tail was extremely tiny. We ate in the Steakhouse and it was delicious, as always. It never disappoints! My husband had the rib eye steak and I had the lamb chops. Cooked to perfection. Had salad. My husband had the baked potato with toppings and I had grilled fresh asparagus and the creamed spinach. Delicious. We also had dessert. There is a $29.00 upcharge each to eat at the Crowngrill Steakhouse. I highly recommend this for an extra special evening. Pub lunch! What can I say? We look forward to pub lunch on Princess Cruises. There is NO upcharge. Always a lineup! Usually held in the Wheelhouse Pub or the Crowngrill Steakhouse. They have fish and chips with mushy peas, steak and kidney pie, bangers and mash, English Plowman’s lunch. They also have British Beers available for purchase. It is just the right amount for lunch. We thoroughly enjoy the Pub Lunch! Read Less
Sail Date May 2019
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