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314 Princess Southampton Cruise Reviews

We chose this cruise because of the ports and itinerary. The ship did not have an indoor pool or theatre. Both were outdoors. Going to the northern UK is too cold for outdoor amenities, so this was truly disappointing to us. The ... Read More
We chose this cruise because of the ports and itinerary. The ship did not have an indoor pool or theatre. Both were outdoors. Going to the northern UK is too cold for outdoor amenities, so this was truly disappointing to us. The staterooms, food, condition of the ship and service were good. The staff was friendly and helpful. We felt safe and cared for. The ship excursions were quite expensive compared to our last 2 cruises. As a result we booked with private tours. This was a positive experience. We had not done this before. The ports were wonderful. Due to a port strike the ship had to cancel their stop at Le Havre, France. We were therefore not able to tour the beaches of Normandy and the American Museum. Since this was one of the reasons we had chosen this particular cruise, we were disappointed to say the least. Read Less
Sail Date September 2017
First Princess cruise and expected better. Disappointed. Very limited entertainment, the few things scheduled in the evening would be at the same time. ie: A bean bags toss-- really -- cruisers average age maybe 55. Attended by about 6 ... Read More
First Princess cruise and expected better. Disappointed. Very limited entertainment, the few things scheduled in the evening would be at the same time. ie: A bean bags toss-- really -- cruisers average age maybe 55. Attended by about 6 people, lasted ten mins. Technical problems with live musical, so cruise directors solution-- starting a balloon passing with out dropping it through audience-- two balloons... Disappointed with lack of beef on md menu. I had to ask several days for the "hot " milk for oatmeal in the buffet to be reheated. Great salad items in buffet. Tried burgers and fries horrible-- not sure what kind of meat mixture it was but not just beef, cold, greasy fries. A lot of small issues but they added up to many disappointments and delayed meals.Outdoor movie selection was very bad. several days movies geared to children. Total # of children on board 3. Read Less
Sail Date September 2017
We chose this cruise for the itinerary, northern Atlantic including Iceland and the Shetland Islands. The good part of the trip was the staff, very friendly and courteous. The business model is discouraging with continuous pestering to get ... Read More
We chose this cruise for the itinerary, northern Atlantic including Iceland and the Shetland Islands. The good part of the trip was the staff, very friendly and courteous. The business model is discouraging with continuous pestering to get a little more money from the passengers. One example is adding dining choices with extra costs, wine tasting, and selling bottles of water to go ashore. The ship is smelly and badly needs up-grading. The food in the dining rooms is Denny's quality, although quite plentiful. The over-all experience is dampened by the lowering of standards on Princess, including the food, the linens in the rooms, and the worn conditions of the ship. The casino experience was positive, and the staff was excellent. Port tours were frustrating due to the staff herding everyone into crowded areas and making all wait together for the staff to progress with the individual tours. This is just not necessary, and should be better organized. There are many gathering areas on the ship and the staff has two-way communication that could much better utilized to handle the guests. I have 46 cruises with Princess and almost 600 days. I am just about finished due to the efforts by staff to make it easier form staff rather than the passengers, and due to the discouraging changes in the cruise line. Read Less
Sail Date September 2017
We choose this cruise for the itinerary. we like repositioning cruises. We've cruised with Princess before and had a good experience and good food. This time the food was terrible. The meat was tough, even in the Crown Grill. The ... Read More
We choose this cruise for the itinerary. we like repositioning cruises. We've cruised with Princess before and had a good experience and good food. This time the food was terrible. The meat was tough, even in the Crown Grill. The dining room staff tried hard, but they need more training. They interrupt your conversation to take your order. They cross in front of you to clear the table. And the enrichment programs were almost non-existent. We like to play Trivia on the ship, but they repeated some of the same questions day after day. The three shore excursions we took with Princess went well. I have no complaints there. On sea day, I met up with some women and played Maj in the designated areas. But there was nothing to drink, no water, no ice tea, nothing. when we asked the waiters, who were getting ready for the evening meal they told us nothing was available. It would have to be an amazing itinerary for us to cruise with Princess again. Read Less
Sail Date September 2017
We chose this cruise because we've never been on a transatlantic cruise, really wanted to see Iceland, and thought this would be a wonderful way to celebrate our 10th anniversary. We have taken about 20 cruises with almost all big ... Read More
We chose this cruise because we've never been on a transatlantic cruise, really wanted to see Iceland, and thought this would be a wonderful way to celebrate our 10th anniversary. We have taken about 20 cruises with almost all big ship cruise companies, but the most with Princess. We are Platinum members. We found the evening shows and daily activities to be very limited and not very interesting, especially for a cruise with 9 of it's 16 days at sea. The dining room menus often didn't have anything on them that sounded appetizing, even though I'm not picky! Although our dining room waiter, Napoleon, was EXCELLENT, I was hearing a LOT of comments that Princess appears to have severely cut the wait staff as they each seemed to have too many assigned tables to serve and service was extremely slow. We definitely agreed. Our mid-ship balcony cabin smelled weird (like old shoes or dirty clothes or something). Other cruises we've been on, not always on Princess, it seemed like EVERY time you left your room, you would find the room and towels refreshed every time you came back to the cabin. Not on this cruise. Several times our room was only made up once a day, WHILE WE WERE AT DINNER, which was definitely not up to snuff. Also, the power on the wall outlets and to the TV went out TWICE while we were on our cruise and was not fixed until the next DAY. Not awful...just really disappointing. I can't say we hated the cruise or anything, but it this one was definitely a let down, including the excursions which we felt were not properly described. For instance, on the excursion to Vigur Island, we looked forward to seeing the 8,000 puffins on the island, whales and seals, and all the other wildlife as described. They say "sighting of wildlife not guaranteed" on such excursions, but to get to the island to find absolutely no wildlife on it and be told by the tour guide that the puffins ALWAYS leave in early to mid-August and are NEVER there in September, we felt we were really mislead. "Sightings not guaranteed" is a lot different from "you are GUARANTEED absolutely no sightings" are two entirely different situations. On another excursion, we knew there would be walking involved but did not know there would not be an option to stay on the bus. Instead, all of the mostly 60 and over folks were let off in one parking lot and told to meet the bus in "parking lot 2," only to find out later that the walking involved at least two kilometers of walking on steep, rocky path to get to the other parking lot whether you were fit, slower, using a cane, a walker, or even being pushed in a wheelchair. Read Less
Sail Date September 2017
Two of the reasons that my wife and I chose this particular Transatlantic was that I was scheduled for the Shetland Island, Scotland and Iceland. These particular destinations were not being offered in 2018 and we wanted to see them, thus ... Read More
Two of the reasons that my wife and I chose this particular Transatlantic was that I was scheduled for the Shetland Island, Scotland and Iceland. These particular destinations were not being offered in 2018 and we wanted to see them, thus our decision. Due to high winds and heavy seas, the Crown did not stop at the Shetland Island port of call as there was a safety concern, and I understand that was the Captain's call and commend him for making that decision. Iceland was perfect and enjoyed the three ports of call and the tours. St. John's, Newfoundland, I had a photography tour scheduled, and there were problems with it. We were to meet at 0800 and be on the bus by 0830. We did not leave the meeting site until about 9840 to get to the street to board the bus, but the bus was not there and we waited in the inclement weather until the bus arrived and boarded for departure. The bus did not leave the pick up site until 0915+/- and we were scheduled to be back and unloading at 1230. The bus returned and unloaded us at 1200. Made a complaint to the Excursion Desk and found that I was not the only one to do so. The cruise line refunded 50% of the excursion price, which I compliment them on doing. One of the other problems was that I found was that the ability to enjoy time in the room watching a movie, general television was severely lacking in choices. There was BBC news or financial reports, British sports, game shows or other television programs on and they constantly re-ran the same programs over and over. There was no movie channel to pick a movie (spoiled by the Princess Regal I guess) and the television was mounted on a shelf above the minibar refrigerator so turning it on/off or changing channels was a pain. We have requested robes, but there were none available. Our room steward, Hank, was helpful and very gracious in his attempt to meeting our needs and keeping the room in great shape with towels and such. The Crown is eleven years old more or less and is going in for an overhaul which I hope will correct some of the problems. Read Less
Sail Date September 2017
We chose this cruise for the itinerary. The cruise was crossing the North Atlantic. There were not enough on-board activities for the days at sea. Every common area was crowded and it was difficult to find a seat. There were not enough ... Read More
We chose this cruise for the itinerary. The cruise was crossing the North Atlantic. There were not enough on-board activities for the days at sea. Every common area was crowded and it was difficult to find a seat. There were not enough enrichment lectures. The ship needs to go into dry-dock and be updated. The walls in the corridors were dirty and the elevators were slow or under repair. The food was good as well as the service. I did not like the lunch buffet at Horizon Court. Too much pushing to buy jewelry, art, liquor etc. The lounge entertainment was good, the production shows were fair. Some of the headliners were good, but the two impressionists were terrible. The shore excursions that I booked through Princess were good... not overly expensive. There should have been more activities and there should have been a covered pool, considering the many sea days. They need to upgrade this class of ships. Read Less
Sail Date September 2017
This very useful. web-site Cruise critic does not accept reviews written in Portuguese, to get an English version I used translators software available at internet. Our trip in Crown Princess ship was pleasant, there were a big number ... Read More
This very useful. web-site Cruise critic does not accept reviews written in Portuguese, to get an English version I used translators software available at internet. Our trip in Crown Princess ship was pleasant, there were a big number of travelers around 3300, most English speaking people in advanced age. Food and wine were reasonable, the Grill restaurant is not included but it is great and has top wines by half of normal prices found in stores. Shows were ever crowded, no seats available, travelers were old people but too smart, most USA citizens, UK and Australians, they followed the day schedule of interesting things and got the best places in advance, we were late all times, as the ship is huge it is possible to find some other places to pass time and drink. Shore excursions were interesting, prices not too high. It was one cruise to remember and to miss. Read Less
Sail Date September 2017
We chose this because of the incredible itinerary. Every stop was a beautiful place in it's own right. The ship seems like it is having some problems mechanically. Several places around the ship you could smell sewage. The ... Read More
We chose this because of the incredible itinerary. Every stop was a beautiful place in it's own right. The ship seems like it is having some problems mechanically. Several places around the ship you could smell sewage. The entertainment was okay, not all of it appealed to me. The buffet was very repetitious, and the biggest letdown for me was the menu in the dining room. Like a lot of people besides myself said, to much stuff you cannot even pronounce. Ended up at the burger place 3 nights. Did like the shakes, malts, and cones. Drink prices were reasonable and most were well made. Room was small, and I have to agree, the smallest shower afloat in our extended balcony room on deck 10. We had really good service most of the time, but they have the worst coffee I have had since the military days. Not sure what all the refurbishing was, but our bed didn't seem new in C502. Not sure if Princess is that great of a value. Princess excursions are REALLY pricey. Next cruise is Carnival Horizon Atlantic crossing next May. Read Less
Sail Date August 2017
After 10 years since our last cruise, I booked a 12 night adventure with my elderly father. I am 26 and he is 78 with a walker/cane. Overall, we had a great trip and enjoyed our time together - we are not picky people. However, he ... Read More
After 10 years since our last cruise, I booked a 12 night adventure with my elderly father. I am 26 and he is 78 with a walker/cane. Overall, we had a great trip and enjoyed our time together - we are not picky people. However, he mentioned several times while on the ship, and off, that he doesn't think he will sail with Princess again; and I agree. PROS: - Service: 95% of the service we received was exceptional! The genuine care and attention from many of the crew members salvaged the other aspects of the ship. I drink, so the bar staff got to know me over the course of several days and greeted me across the decks (by name) every time they saw me with a smile; even if I was just passing by. The restaurant staff was also wonderful and very caring. Maybe I just have a memorable face but they seemed genuine each time they greeted us night after night. The spa attendants had a bit more of a spicy demeanor but were still very nice and fun. I think they get tired of seeing the same old kinds of people and will treat you well if you take the time to talk with them. I only dealt with one excursion officer for our onshore endeavors who was extra helpful. After only meeting him once, he automatically sent my father priority passes to exit the ship with disability access and reserved us front seats on each bus - something we did not even request or know about. Each time we disembarked the ship, the crew was always very helpful and swift with my father - making a normally chaotic experience a stress-free one. The staff was 10/10, overall. - Cleanliness: The entire ship was very clean, our cabins were spotless, and the newly refurbished areas were very nice. - Excursions: The ports and excursions were all fun. We choose excursions that were designed for limited mobility and were simple to get off and on. Princess exceed our expectations with several of their offerings. CONS: - Food/Dining: After the first day cruising, my father and I recalled what we noted on our last cruise with Holland America: "My God, the food on this ship is so much better than Princess!" - a realization that we had forgotten when we booked this cruise. When you are on vacation, food is a big part of the fun. I'm going to break down the dining experiences we experienced: 1. Main Dining Room: Usually decent food. We stuck with shrimp cocktails each night and had about 1-2 good dinners that we would actually order again. Everything else was just meh. Only sent food back once, something I never do, because my steak was virtually raw, not medium. The staff was great, and the food was the best that was included on the cruise, so we frequented it more than the rest. 2. Buffet: The "International Marketplace" was very bad. The salads were like a cafeteria with prepaid dressings that tasted like they were from Sysco. The bread was always bland and dry. Their Asian-style food was like tough meat and veggies with generic soy sauce. Panda Express is more authentic. The only good food I remember getting from the buffet was veal and prime rib, which was only available one day each. I am not a breakfast person, so I cannot comment on the morning options. 3. Slice: The poolside pizza was disappointingly some of the best food on the ship. I did enjoy the pizza and the California toast was pretty decent if you like avocado and a ton of bacon. 4. Salty Dog: The hamburger place was disgusting. A frozen patty with very salty cheese and basic condiments. After one bite of the cheeseburger when we first boarded the ship, I looked at my dad and knew we were in for a rough time. All of the french fries on the ship are also frozen and flavorless with no seasoning. A hamburger is a hard thing to mess up, but the burgers on Princess make Burger King seem like a special treat. I didn't try their famous "Best Burger at Sea" because it was an extra $13, and I had no hope that it would suffice. 5. Crown Grill: At $40 per person extra, we decided not to try the ship's steakhouse. It probably would have been decent, but we decided we would just eat the free food on the ship and put our money toward better things - or even our favorite restaurants back home. 6. Italian Restaurant: I forget the name, but it was the best food on the ship - not to mention a ton of it! There are many courses so don't fill up on the delicious bread. Unfortunately, we waited until the last couple of days to try this spot because we would have dinned here more often if we knew it was good. Worth the extra charge! 7. Planks: Coming from barbecue country, we have high expectations. The food wasn't bad, but it wasn't amazing. It defiantly satisfied my cravings for meat and flavor. The menu was a bit confusing. We were a party of two and thought we each got a choice of 4 meats. However, they brought the "plank" for two of us, which was a ton of food. The order was therefore a little mixed up, but we didn't have a problem with it. The tri-tip was very tough but the flavor was good. The pickles came from a jar and were way too sour. If you are craving BBQ, it is worth the extra charge. Otherwise, skip it. 8. Steamers: You'd think a cruise ship would specialize in seafood... My dad was more disappointed than I was because he loves fish. The starters were good - we loved the chowder. The crab legs and lobster were also good (all I really wanted anyway), but not enough to fill you up. The flounder was inedible. It was smothered and injected with crab meat and overpowering cheese. It was like a VERY fishy omelette more than anything. Not worth the extra charge in my opinion, but it was the only place to get crab legs or lobster on the ship unless you deal with dressing up for formal night in the main dining room. 9. Room Service: Worse than main dining room, terrible hamburger same as the poolside place, very small portions. 10. International Cafe: The ship's only 24 hour place to get food. Cold pasta salads and sandwiches with about 90% bread and 10% filler. The bite-sized desserts were good. The rest was just food for the sake of being food. Nothing worth a second bite. Also had one of the worst mochas I've ever tasted. - Extra Charges: Don't expect to get anything for free on a Princess cruise. The internet is insanely slow and expensive. I spent a lot of my paid minutes waiting for pages to load. My father was horrified that they charge extra for black coffee everywhere but in the formal dining room. This means you have to pay Starbucks prices each morning if you want any caffeine. I purchased the unlimited beverage package which was worthwhile because they strictly measure a thimble's worth of liquor in each drink. They do have a good cocktail selection, but you cannot get doubles with this package. I was disappointed that all food except for the main dining room, buffet, and pool food areas was an extra charge. Even the real ice cream at the "Coffee and Cones" was an extra cost, only the soft serve yogurt is included. I also didn't like that you had to pay for many of the onboard activities and games including bingo. - Hidden Fees: Watch out for extra gratuity charges that will be added to your bill, even if you opted out of the prepaid gratuity. We were luckily advised by another guest to print out a copy of our invoice on the last night of the cruise - THANK GOD! We were surprised to learn that a daily $13.50 housekeeping gratuity had been added to each of our cabins, even though the unfriendly service did not deserve it. We cancelled that and tipped the cabin steward what we thought was fair in cash and left it in the room. We also caught a staggering $475.00 charge that was accidentally added by the spa staff without any explanation. After we questioned the charge, it was immediately removed as an honest mistake - but it would not have been if we did not see it first. - Service: There were only two issues we encountered with certain staff members... The crew at the ship's front desk were always elsewhere. With 7 stations, it was usually staffed with 0-3 people max. This made the front desk lines very long. The only other person who was unpleasant to deal with was our main cabin steward. He was nice enough on the first day but for the next 11, he would never smile, talk, or acknowledge you unless you made the first move. A real sour puss. My dad asked if I did something to offend him; that's how cold he was toward both of us. We both kept our cabins clean but I felt unwelcome and judged by him because he gave off such negative vibes. If I trashed my room each day then I would have understood, but this was weird. Sufficed to say, he did not earn his $13.50/day cleaning gratuity from me or my father because of his unfortunate demeanor which threw off our daily routine. - Commercialized Atmosphere: At times, it felt like being in a floating mall. Everyone was trying to sell you something - either a GoPro camera, a Discovery Brand accessory, or a really bad painting. The art gallery was right outside our room, so it was unavoidable. It felt a lot like Disneyland when you see signs like "Indiana Jones - Sponsered by AT&T" . Didn't feel upscale. SUMMARY: If you are reading reviews on a site like this, it means you care about what kind of vacation you are about to put good money into. If you don't care about food quality, upscale entertainment, or aren't looking for a young person's experience, you should seriously consider a Princess cruise. However, if you want a less commercialized experience, gourmet cuisine, and upscale amenities - seek another cruise line like Holland America or higher. I talked to some other passengers who had much worse horror stories on our same cruise... One man's room was directly across from the laundry room. During the first day of very rough seas (that day's port was cancelled), the laundry machine's overflowed and water spilled into his cabin - soaking the entire carpet and the luggage/shoes/belongings of his that were on the floor. When they discovered this, the crew made them virtually stay out of their room except to sleep while they cleaned and replaced the carpet. They claimed they had absolutely no other rooms to switch them to for the inconvenience. Despite several of their belongings being ruined in the food, Princess would only compensate them $50.00. No free things, no discounts, and no upgrades. I know it was hearsay, but I cannot imagine this lack of service in the hospitality industry. The only other note I have was more of a personal bummer, not the ship's fault. I know that a 12 day cruise in September around the British Isle's isn't as sexy as a Spring Break cruise to Cabo, but I was very surprised that I was one of the youngest people on the ship. There was virtually no nightlife after 9:00 PM and the few bars that stayed open until 1:00 PM were very dead. The last Holland America ships I was on allowed the crew to enjoy the bars and nightclubs which made it a lot more social and fun. This was not allowed by Princess, so there was zero party scene. The crew told me that there are lots of parties and social events each night on the lower floors, but passengers are not allowed. There was also a number of "un-hosted" meetups advertised at various bars and lounges for singles, LGBT, etc. I tried to go to three of these but it was impossible to tell who else was there for the same reason. I only ended up meeting one other person there for the meetup because the only way to tell was to awkwardly go up to others and ask if they were there for the same thing. Just a poor system. It was not a bad cruise, but if I could do it over - I would have found another cruise line for this vacation. Overall, disappointing. Read Less
Sail Date August 2017
This ship has a strain of flu not yet in the U.S. and is knowingly operating without quarantine or warning at-risk passengers. I saw a cupful of bedbugs found by first time cruisers on their honeymoon, scrubbed black slimemold out of my ... Read More
This ship has a strain of flu not yet in the U.S. and is knowingly operating without quarantine or warning at-risk passengers. I saw a cupful of bedbugs found by first time cruisers on their honeymoon, scrubbed black slimemold out of my handicapped shower. I paid too much for my mediocre, passive/ aggressive pedicure. Dining and waitstaff were magnificent, thankfully. As half of a double income no kids, I am unimpressed, regardless of the Captain's good graces. Take Clorox wipes and avoid the population the UK is beautiful. The ship's age is showing, and I understand that it's a ship, things do go wrong, but having watched several friends and family members have to get upset/ and/or sick enough to have to raise their voices to get a response , I will be hard pressed to recommend this brand. For an organization that bills themselves as the consummate host, I find their actions, rather lack thereof, grossly negligent, greedy, and deplorable. Read Less
Sail Date August 2017
This was our first cruise with Princess after sailing on Celebrity (Elite Level) and NCL (Silver Level) The Good: - Embarkation, they started on time and it only took appox 20 mins and they did not give it in 10 or more languages ... Read More
This was our first cruise with Princess after sailing on Celebrity (Elite Level) and NCL (Silver Level) The Good: - Embarkation, they started on time and it only took appox 20 mins and they did not give it in 10 or more languages like Celebrity. - The World Fresh Market (WFM) and Coral Dining Room staff were great. - Our stateroom attendant Pedro was fantastic. - Our luggage was delivered when we went to our stateroom at 1:30PM. - The closet space is great and we had more than enough room for our clothes. - Disembarkation was on time and very well done. The not so good: - I realize that food is a very subjective topic but I have to comment about the quality of food on the Caribbean Princess. The food in the WFM is very bland, variety is lacking and it is much of the same items daily. What ever happened to having cheese slices? I do not know who dreams up the ingredients that they use to make their sandwiches but there are some crazy combination. They did not seem to be a hit with the passengers. - We ate our evening meals in the Coral Dining room and while there was a varied menu each night the menu did not always clearly describe what you received. i.e the menu had escargot in garlic but when it arrived the escargot was in a garlic butter curry/salsa sauce. if you were a meat lover then this was not the cruise for you. They only offered steak on one night of the cruise. - The hamburgers at the Salty Dog are precooked and kept in water until you order one and then they are quickly heated up on the grill. The food on the Caribbean Princess was by far the worst we have encountered and I would only consider it as adequate. - The Terrace Aft Pool is supposed to be an adults only pool but there were constantly kids in it with their parents and the staff did not say anything to them. - The Caribbean Princess required all passengers to take their life jacket to the musters drill. This is the first time we have had to do this on a cruise. I do not know if it is a Princess policy or if they just do it on the Caribbean Princess. You are not required to take them with you on Celebrity or NCL. Misc: - The show times were constantly changing. Most nights there were 2 shows but some nights it was 3 or 1. The entertainment was ok but there was nothing special. - There was no announcement telling us when the staterooms were available. I'm not sure if Princess doesn't make announcements like they do on Celebrity & NCL or if they forgot to make the announcement. - Princess has staggered boarding times but like us it seemed that no one paid attention to it. If we would have gone with the boarding time they assigned we wouldn't board until 3PM. We showed up at 11:30 and we were checked in and on board in 45 mins. - The formal dining dress code was not enforced in the Coral Dining Room. By that I mean that men did not have to wear a jacket and tie. You were allowed in if you were wearing a collared shirt and dress pants. We did see some passengers try to come in on formal night wearing t-shirts and jeans but they were turned away. Personally, I was very happy that I could go to formal night and not have to wear a jacket and tie. - The two new specialty restaurants, Planks BBQ and Steamers Seafood were very rarely used. I walked through them on most nights and at the most I saw 10 people in Planks BBQ one night. On at least 2 nights Steamers was closed as they did not have any guests. I cannot see these 2 restaurants lasting as they take up a lot of the ships dining space and they are paying staff to stand around with no guests to serve. - The Caribbean Princess is starting to show its age as the stateroom and some of the public areas look dated. The ship was kept very clean. Summary: All in all it was a good cruise and we really liked the ports that we visited. We have a cruise booked on the Regal Princess in January and we are interested to see if there are any differences with the different class of ships. Read Less
Sail Date August 2017
We choose this cruise as an 80th birthday celebration for my father in law. He has Scottish heritage and Scotland was on his bucket list. A cruise made the most sense since we were a family of 12-80yrs of age. The ship was tired, ... Read More
We choose this cruise as an 80th birthday celebration for my father in law. He has Scottish heritage and Scotland was on his bucket list. A cruise made the most sense since we were a family of 12-80yrs of age. The ship was tired, cabins tiny, theatre and Marketplace had limited seating. Never went to the buffet when there was a table available. We were a party of 11 but went to the buffet in small groups (2-4). the entertainment was poor. The ship's singers/dancers were very good and there was a great pianist that played in the lounges was very good. Oh, and a violinist that performed in the theatre was very good. So, 3 theatre performances out of 12 were good. Since we were a family, we decided to go for the studio portrait plan. The photo's were disappointing. No better than the photos taken on formal nights. The studio ones were unoriginal. Having said all of that, the trip was great! Our balcony was huge (carib deck), we had lots of closet space, the staff were very friendly and accommodating. the Dining room was able to seat all 11 of us together each night. The food was good. The beverage package was great! Lots of options to order within that $10 limit along with coffees/ waters. The itinerary was fantastic! Loved all of the ports. We pre booked private tours and saved tons of $. Our drivers were fantastic and went out of their way to give us good days. This is not a cruise for relaxing. Long excursion days. The dance club was lucky to have 9 people there at night. It is an older person's cruise. Again, we had a wonderful time and would recommend this cruise. This was my first time on Princess and was prepared for the ship. Read Less
Sail Date August 2017
Visiting Norway has always been on my bucket list. I am so glad we went. Ship overall: We have travelled with Princess (Ruby and Crown), Carnival (Spirit), MSC (Fantasia), Costa (Deliziosa), P&O (Pacific Dawn), Celebrity ... Read More
Visiting Norway has always been on my bucket list. I am so glad we went. Ship overall: We have travelled with Princess (Ruby and Crown), Carnival (Spirit), MSC (Fantasia), Costa (Deliziosa), P&O (Pacific Dawn), Celebrity (Reflection), Royal Caribbean (Legend of the Seas). One thing we have learned is that, in the end, it's all much of a muchness. And much depends on your own attitude. Keep that song "don't worry, be happy" as your theme song for each trip :) Embarkation: Extremely quick, however there were fingerprints all over the glass table in our mini suite and the promised embarkation champagne was quite late to arrive. I think that our stewart was simply pressed for time - we were one of the first on board and were probably among the first to visit our cabin. Disembarkation: We chose the first group to leave with luggage assistance. We barely made it to the meeting area on time because they actually let us disembark 10 minutes early. Once we got off the ship it took us literally a minute to find our luggage and go outside. There, despite the constant warnings to the contrary by Princess, was a fleet of taxis ready to take us where we needed to go. And then, National Express let us catch an earlier bus to Heathrow. All that time that we allowed ourselves in case of taxi delays, length of time to find luggage and to get off ship was unneeded and we found ourselves at the bus depot 3 hours before our scheduled bus departure. Thank you National Express for letting us get on that earlier bus! Bathroom: I wish I was shorter - at nearly 6 feet tall the shower stream hits my neck and it can be quite awkward when you have dicky knee to bend the knees just enough to get water on my hair. We were saddened to see that Princess has downgraded the suites to those refillable pumps for shampoo, conditioner etc. The bathtub hardware was loose. And the mirror is losing its silver at the base. But at the least the toilet worked well, consistently, for the entire cruise. Sabatini's: Not too bad, but honestly nothing all that special. As others pointed out there is an obvious vibration which can be disconcerting. Crown Grill: Our first visit a couple of days in was very disappointing. I heard that they had new crew who were probably getting used to the new environment. Our second visit towards the end of the cruise was much, much better. Salty Dog: First visit was marvellous. Our second visit, on our last night, was extremely disappointing. The burger, which I requested as cooked medium, was RAW. Yes, raw. Looked cooked on the outside but as soon as you cut in, it was cold and definitely raw. They were happy to replace it, and the replacement was obviously fresh and properly cooked, but it also took half an hour to arrive. We had an appointment in the art gallery which my husband had to quickly run down to move the time. Horizon Cafe: Breakfasts were very boring by the end of the trip. And as a Type 2 diabetic I found them quite challenging. If you can't have bread, or pastries, or pasta, or potato, or fruit, or cereals there's very little left to choose from. I recommend you go down to International Cafe for your coffee. The stuff they serve in Horizon is really not good. Michaelangelo / Da Vinci / Botticelli: This was a mixed bag, with some food being marvellous, some being disappointing. But that's understandable when you consider how many people they have to serve, and how quickly. Getting a table was surprisingly easy, even for us - we're those difficult "table for two" types. Vines Bar: Avoid the sushi. It isn't proper sushi. On my first night a Japanese gentleman was lecturing the wait person - "the rice needs to be more sticky". All it was, was standard boiled rice shaped into sushi shape, and the first night the rice was barely half cooked, squashed together far too much so that it was bullet hard, and ice cold. Stick with the tapas which was much better. Skywalkers Nightclub: we went to the Platinum / Elite "do" that was on most days from 5pm until 7pm. The food served was underwhelming, and somebody needs to teach them how to properly make steak tartare. Mushing the meat up in a mincer with no seasoning isn't it. Just because meat is raw, doesn't make it tartare. That being said, there was a waiter whose name escapes me who had a different puzzle in his pocket every evening. Much fun was had by those of us who tried to solve the darned things :) International Cafe: great for snacks and lunch, and the coffee is best on ship. Just make sure that they toast your choice for long enough otherwise it'll be warm on the outside and cold on the inside. Casino: Didn't visit at all. Crooners: What can I say - I love their martinis. Bingo: They have tablets which automatically check the numbers as they are drawn and immediately tell you how you're going. It made life a lot easier, yes, and you can play more games at a time, but somehow it wasn't as much fun. We only went once. The Shops of Princess: We spent *way* too much (embarrassed grin) Art Gallery and auctions: I am so over Peter Max. Seriously. And Pino. Please, no more Pino. Wouldn't mind seeing more Craig Tracy and Csaba Markus, however. Read Less
Sail Date August 2017
We chose this cruise because of the visit to the North Cape. We always choose the location and then see which cruise company is going there. In this case it was Princess. I cannot fault the itinerary. We stopped at some beautiful ports ... Read More
We chose this cruise because of the visit to the North Cape. We always choose the location and then see which cruise company is going there. In this case it was Princess. I cannot fault the itinerary. We stopped at some beautiful ports and the scenery was stunning. We did our own thing as the cost of the ship's tours were very expensive. At the North Cape we arranged on the internet for a guided tour that took in a fishing village, a visit to a Sami family plus reindeer and we were shown King Crabs. All this with wonderful narration and history of the area. All this for half the price of a ships tour which was unguided and just took you straight to the North Cape. Crown Princess is very tired. Cannot fault the staff who were friendly and helpful, but found the menu choices limited. Our first tender port was a complete disaster but when asked what went wrong, no two answers were the same. Read Less
Sail Date August 2017
Only sailed twice before on P&O so experience is limited with other cruise lines However, overall I must say that in comparison with Caribbean Princess, P&O have the edge and we probably wouldn’t sail with Caribbean again ... Read More
Only sailed twice before on P&O so experience is limited with other cruise lines However, overall I must say that in comparison with Caribbean Princess, P&O have the edge and we probably wouldn’t sail with Caribbean again We chose Caribbean as they were sailing around Britain and going to places we hadn’t visited before in Britain and the itinerary looked good for us. This was an American ship and everything was in dollars. The ship only had US electrics - be warned if you want to take you UK appliances with you. Some things work with a travel adapter some do not. All our phone/tablet charges worked fine. I pre-purchased a travel adapter – US plug one end, 3 UK sockets the other on a short 12” extension lead. This worked fine. There is no space on the 3 sockets (on the cabin wall) to get 3 items side-by-side. You will need an extension lead no matter what you use. There are no other sockets in the room. Boarding and the room was fine – same experience as P&O. In fact, this ship was almost exactly the same as P&O’s Ventura and Azura in terms of layout (with the odd tweak) The beds and pillows were very comfortable and the balcony fine – although on this trip the port side was the wrong choice if you wanted the sun in the afternoon. The aircon in the room worked flawlessly both cooling and heating. Much to my surprise, there was no tea and coffee making facilities in the room! We had a mini fridge which worked well. Bottled water was provided, but this was charged for if used – ours remained unused for the trip. The bathroom/shower cubicle was what was expected. On the small size but fully useable. Tile grouting on the floor was stained but ok with no cracked tiles. Plenty of clothes hanging space and suitcase storage Our cabin steward was friendly and worked very hard with the number of cabins he had to attend to. The theatre shows were very good and most nights we were in the audience. All the dancers and performers worked really hard to put on flawless shows There was a good choice of food in the market place where we eat for all but 3 meals. We just preferred the variety and the “pick and choose” of the items we liked. There was a carvery every day and roast pork was my favourite. Fillet Mignon was also available one evening and was very good – have as much as you like. All the food was American styled. We tried the grill for one lunchtime, and had a burger each (with fries). This was good and eating out on the deck made it different You can get a free ice-cream cone or tub anytime during the day. Milk shakes and coffee (lattes etc) have a charge of $2.25 (I think) plus the usual 15% “for our convenience”. Movies under the stars was also enjoyable and there was a good variety of films for all the family to enjoy – including for the late evening show with free popcorn (which was a nice touch). Curtesy coaches were provided for some of the ports. Other ports had coaches laid on but had a cost if you wanted to use them. Interestingly, we had to use Euros in Southern Ireland, and in Le Harvre where they use Euros, the laid on coaches only took dollars which we didn’t have any of. We didn’t do any excursions with Caribbean as we felt they were far too expensive and managed well on our own using local hopon hopoff busses or simply walking. Disembarkation was also no problem and very well organised. That’s was the positives, now the negatives None of the food we ate was hot. At best it was warm and by the time you got to your seat (if using the Market) your food was tepid. Strange as the tongs to get the food from the dishes, were sometimes too hot to touch, yet the food only warm. Even in the restaurant, the food was not hot but warm. We asked on one occasion to have our food microwaved and the very helpful chef helped us out. Why not turn up the heaters or hotplates? This was a big disappointment for us and certainly marred the cruise. Gratuities. This was set at $13.50 per person per day and was automatically deducted from our room account “for our convenience” – this phrase appeared in so many places. Any drinks purchased from the bar (even if collected personally) had a 15% gratuity automatically added and deducted from our room account “for our convenience”. P&O gratuities are only $6 approx per person and are not added to drinks. The booking information says you can approach the front desk and simply have the gratuity removed or reduced. We tried this and met with resistance. Let me say, that the staff are very friendly and helpful and we did want to tip them for their service, however $13.50 per person per day is too steep in my opinion. The front desk member of staff we approached on the first day, said that gratuities could not be reduced or cancelled on the first day (the day we went), come back half way through the cruise and then they would not cancel, but find out why we wanted to reduce and work out a resolution so the standard of service could improve – this all said within ear shot of other guests queuing. This is different to the information provided. We didn’t go back as we didn’t want to argue or justify our reasons – we just wouldn’t use Caribbean again. Price of alcohol seemed to be very steeply marked up. A small bottle of beer was $7 (plus the 15% “for our convenience”). A larger beer was $10 plus the 15%. There seemed to be no provision to purchase bottles of wine or spirits for use in the room. We were allowed to bring one bottle of wine each on board. Anything else purchased in any port would be taken from you and returned as you disembarked at the end of the voyage. On the P&O cruises we did, I could purchase a bottle of Southern Comfort at duty free prices via the room steward and drink in the room. Room service. Unfortunately, the room service was nothing special. The steward was very nice himself and made up the room every day and turned down the room in the evening. However it was nothing special. The beds were made, room hoovered, towels tided etc, but nothing more than I would expect from a budget hotel. The evening turndown was just making the bed, drawing the curtains, and leaving 2 chocolates. Again, I only have P&O to compare this to, but then the beds were actually turned down in the evening with the corners folded back, chocolates placed, plus towel animals left on the bed to surprise us. It might sound a small thing, but this took it from just normal service to something special which is what a cruise is all about in my opinion – something special. With no tea and coffee making facilities in the room, the only option is to use room service for a morning cup of tea – fortunately no charge. What can I say, it was not hot but warm again. No food or drink on this ship was hot. Movies under the stars. As you would expect in going around Britain, the weather can be cool/cold in the evening. Blankets are provided but these ran out very quickly with only about 5-10 people having blankets. We then had to use towels to keep the chill off. Not enough blankets at all – bring a coat you’ll need it. All in all, in my opinion, the overriding feeling about the cruise, with its good points and its negatives, was that this was an average cruise - but not “special” - and average value for our money. We probably wouldn’t sail with Caribbean again. Read Less
Sail Date August 2017
The main attraction was the places visited.. we are Princess Platinum. Three cruises in 2017... Princess, Holland, Royal. Princess was inferior. Crew is good... all of the senior officers were absent for the whole cruise except for ... Read More
The main attraction was the places visited.. we are Princess Platinum. Three cruises in 2017... Princess, Holland, Royal. Princess was inferior. Crew is good... all of the senior officers were absent for the whole cruise except for the introductions night. Three dinner meals got complaints from our table. The service was good; the food was not. The entertainment was poor. The string duet was amateur and poor. Hand cleaning disciplines were inadequate. Sinks at the Fresh entrance are silly... What's wrong with alcohol dispensers? Read Less
Sail Date August 2017
This was a 14 day Med cruise from Southampton, visiting Barcelona, Ajaccio, Rome, Livorno, Genoa, Marseilles and Gibraltar. There were 3 in our party, myself, my disabled husband and my 6 year old son. Outward Journey - We were due ... Read More
This was a 14 day Med cruise from Southampton, visiting Barcelona, Ajaccio, Rome, Livorno, Genoa, Marseilles and Gibraltar. There were 3 in our party, myself, my disabled husband and my 6 year old son. Outward Journey - We were due to fly from Manchester to Southampton the morning of the cruise, but it was explained to us that if we were late for embarkation, we'd have 4 days to kill before picking up the cruise in Barcelona. So we flew down the night before. We stayed in a 4 star city centre hotel that's part of a well known chain. It was pretty tatty and a bit smelly. We were really disappointed with Southampton city centre. We thought that with all the passing cruise traffic, you would see more investment in it, but it felt quite run down. Sadly you really wouldn't want to spend any time there. Embarkation - Lots of queues at embarkation, but the queues moved quickly. They've obviously got this process down to a fine art. Apart from the hand sanitisers! After you go through security and before you board, you're supposed to use one of 3 hand sanitisers. 1 was broken and 2 were empty! We boarded the ship and started wandering about. We didn't read the Princess Patter (their newsletter) beforehand. We got some beers and food at 4 pm and then heard an announcement that our muster drill was at 4.15 - so we had to down everything and run! Room - There were 3 of us in an accessible room. We didn't realise that my son was too young to sleep in the bunkbed. Children have to be 9 and over. As my husband is disabled, it was me who ended up in the bunk bed! This took some getting used to. And then the ceiling over me developed a rattle - it rattled every night, like morse code. It drove me mad! The staff were very quick to try and resolve the matter, but it took some time. It got so bad, that I insisted that we put a z bed between the twin beds and I wore ear plugs at night. There's one accessible power outlet in the room - and it's American. Swimming Pools - The 2 main pools on the Crown Princess on the 15th deck where small and rectangular shaped. The shallow end was 5' 2" and the deep end was 7' 2". We couldn't touch the bottom at either end and still be able to breathe! The pool was so small and packed, that you couldn't swim, you could only doggy paddle, or hold onto the edge. Most people were holding onto the edge! My husband has poor co-ordination, so struggled to doggy paddle (for which you need co-ordination or you'll sink). When my little lad swims, he grabs onto you, but every time he did this, we went under! There were lot of kids jumping and diving into the pool, despite signs saying no jumping or diving. I was concerned that if my little lad got knocked or winded by someone jumping or diving on top of him, he could be knocked to the bottom of the pool. There was no lifeguard. There was a security guard who monitors the pool but it's inconsistent. So we sat around the edge of the pool on sentry duty. The pool at the Pelican kids club was a splash pool for toddlers - it was no good for swimming. Most sunbeds were reserved with towels by 9 am. Kids Club - Before we left, I rang Princess Cruises to see if my 6 year old son could go to the kids club if we went ashore. I was first told that if we went ashore, he would have to come with us. I then received a phone call back from them to say they had given me the wrong information and that my son could go to the kids club if we went ashore. It was just as well, because at some ports if our boy had left the ship with us, he would have been bored stiff. My son is a natural athlete. He's very good at ball sports and is a fast runner. He has tonnes of energy which he needs to burn off. The activities in the Pelican Club for 3-8 years olds were too craft based for him. My boy wanted to run and there was no place for him to run. The running track on the top desk was narrow and comprised one very short loop - it was only wide enough for 1 jogger. It also served as the path for people to walk around the top deck and get from the golf to the basketball court, so realistically it would be difficult to use it for running. The basketball court was very small and full of adults, which my son felt a bit intimidated by. The 6 hole golf course was too sedate for him. And we had no idea how to play croquet! The soft play area in the Pelican club looked like a cage it was that small and really is only meant for toddlers. Horizon Buffet Restaurant - the food was ok, the problem was the seating. Unless you went early or late for breakfast, lunch and dinner, it was nearly impossible to find seating. People were getting very angry and frustrated, milling about with trays of food and no place to sit. The buffet bar has automatic doors at various entry/exit points, which open onto the main pool deck on the 15th floor. This means that if the weather's cold (which it was leaving and returning to Southampton), and the doors are automatically opening, you've got cold air flooding into the buffet bar. On one night in particular, it was freezing. Main Dining Rooms - on average, the food was great. Their menu comprised of set items and others on rotation. The children's menu was a bit disappointing - it was the same 3-4 dishes every night, with no rotation. Although children can eat from the main menu, my little lad wasn't interested. The air conditioning was very effective so bring a light cardigan or jumper. The dining rooms are a bit dated - all dark panelling and swirly carpets. If you do not finish a bottle of wine, they'll label it for you for the following night. The staff were just fabulous. We went Anytime dining. You can reserve a table if you want - you need to do this between 8 am - 9 am each day. We found that we only needed to book a table on formal nights. Entertainment - Freddie Mercury Tribute was fantastic. For most 8 pm shows, people were reserving seats at 7.30 pm. Shops - there were a lot of promotions, particularly in relation to jewellery and especially towards the end of the cruise. Laundering facilities - on most floors, there was a laundry room comprising 2 washing machines, 2 dryers, 2 irons and ironing boards. The washing machines and dryers cost $3 each. Washing power and softener cost $1.50. You present your room card to a token reader in the laundry room and it gets charged to your account. The laundry room got busy on formal nights. Alcohol drinks package - we decided against buying a drinks package. We felt it was expensive bearing in mind that we're not huge drinkers and we were getting off at every port. We bought 2 bottles of wine onto the ship at embarkation. We bought a bottle of wine at dinner every second night. We bought some beers and soft drinks. We had cocktails a couple of times during happy hour (3-4) in the Wheelhouse bar. Tea, coffee, orange juice, apple juice and iced water were free in the 3 dining rooms. Tea, coffee and still lemonade was available all day in the Horizon Buffet Bar. The coffee was on tap - it was ok. At the end of the holiday, we spent 1/4 of what we would have spent with a drinks package. Conclusion - overall we had a great first cruise as a family. Pro's - superb staff, good food, great itinerary Cons - tired decor, pools too deep for young children, not enough sporting activities of kids Would we sail with Princess again? Maybe, not now - there are so many other companies out there that we want to try. Would we sail from Southampton again? No. Warm sunny weather makes our holiday. It was wet, cold and windy for 2 days sailing out and 2 days sailing back and because the weather was cold, we just wanted to be home. Read Less
Sail Date July 2017
The ship needs a good re-fit , dated, in my opinion not enough staff on all departments. Cabin was ok , The Horizan restaurant was never fully opened, walkways closed off leading to long walks to get food, which became bland after ... Read More
The ship needs a good re-fit , dated, in my opinion not enough staff on all departments. Cabin was ok , The Horizan restaurant was never fully opened, walkways closed off leading to long walks to get food, which became bland after having to eat there every day,seating allways seemed full and forget waiter service dinning in the 2 free restaurants unless you want to eat after 19.45 hrs . No restaurant info on tv . No soft drink stations around the ship. Movies under the stars only good if visiting a hot country, not for the Fjords. Entertainments were excellent Overall a very disappointing week on board this ship. The best place for coffee is the International Café served by Lucy , try to avoid the tea and coffee in the Horizan restaurant. The tours arranged by Princess were very expensive, my tip of travelling to the Fjords is to pre book from home. Read Less
Sail Date July 2017
My husbandq and I cruised British Isles July 12-24 on Caribbean Princess. First and last Princess cruise, ship too big, lacked personal touch. On Holland America, (which we have cruised 7 times) the captains greeted passengers at formal ... Read More
My husbandq and I cruised British Isles July 12-24 on Caribbean Princess. First and last Princess cruise, ship too big, lacked personal touch. On Holland America, (which we have cruised 7 times) the captains greeted passengers at formal nights and even held Q&A sessions for passengers. The Princess room service was excellent, as well as in the dining room, where they were working as fast as they could, tho service was sometimes slow. Would give dining 4 of 5 for food. The Lido on Princess did not appear to offer custom-prepared fried eggs, pancakes or waffles (the steam-table waffles) weren't worth the calories. Rating 3 of 5. The staff of Lido was very attentive. The touted ice cream shop only offered too soft choc. and vanilla soft ice cream. HAL had special ice cream flavors available all the time as well. Princess managed embarcation and final debarking well. Same for port debarcation except the Guernsey port where we waited 1.5 hours in the sun for tendering. Announcements were rarely made in the rooms. If you didn't open your hall door you missed the captain's daily message and information about port procedures. The prof. laundry was expensive...$4.50 to wash a pair of cargo pants. Laundromat down the hall had 1 working washer. Each load was $3, washer or dryer. On HAL you can stuff a laundry bag for one flat price. Closet and drawer space was adequate for the two of us. Neither Sabatinis nor Crown Grill Restaurants were any better than reg. dining room. The so-called culinary demo was a joke, slapstick and waste of time. Galley tour was free but no ship tour with technical info was offered. Princess did restrain the photo ops on board, which was welcome. There was no printed "newspapers" as HAL offers, in 3-4 languages, a daily summary from major newspapers. Nice to read with breakfast. Minimal library. No free DVD's to watch movies. No DVD pkayer in room. No mention in daily printed announcements to remind that Belfast is N. Ireland and pounds are used, not euros. We were in the lowest class of cruisers and felt it when the Elite etc talked about their free wifi, priority boarding, etc. On HAL the perks are fewer and not prominent. We felt the overall operation, except for our cabin steward, who worked long hours, lacked a personal touch. Read Less
Sail Date July 2017
We selected this cruise because we loved the itinerary. We hadn't cruised with Princess before, but loved the chance to see the Orkneys and visit Juno Beach. There wasn't any major issue wrong with this ship, but a whole bunch of ... Read More
We selected this cruise because we loved the itinerary. We hadn't cruised with Princess before, but loved the chance to see the Orkneys and visit Juno Beach. There wasn't any major issue wrong with this ship, but a whole bunch of little irritants tipped the scale against them. Damaged luggage, old cracked bathroom tiles, and the feeling that you are being "nickel and dimed" to death meant this cruise will also be our last Princess cruise. My husband's suitcase was broken not once but twice, and the handle of my Heys suitcase was snapped clean off. Organizational chaos resulted in a two hour lineup at Guernsey ( not good for someone like my husband, who has back issues). The only ship's tour we booked turned out to be a half-day ($120US pp) that was mostly self-guided. Food was moderate at best, with the exception of the (additional cost) Crown Grill, which was fabulous! The most ridiculous example of penny-pinching was the British Pub Lunch. My husband's fish and chips consisted of a 4 inch piece of fish and four chips! Though we arrived at lunch at 1.05pm, by 1.25pm they were clearing things off the table as we ate. Coffee and tea were offered free in restaurants, but cost money anywhere else- not fancy coffee or tea- just a regular cuppa. And we had a hard time finding a place to just sit and relax- lots of bars but not many obvious sitting areas (admittedly there could have been, and we just didn't find them). Finally (and this isn't something they can change, just something that made me uncomfortable) our balcony (Deck 11) overlooked all the other balconies. Finally, there was never a time that I went into a public washroom that at least one stall was out of service. Read Less
Sail Date July 2017
The buffet style dining didn't appear to offer as much choice as we had seen previously and the food was not a patch on the excellent formal dining meals. Whilst we had a couple of very good (but expensive) Princess excursions, we ... Read More
The buffet style dining didn't appear to offer as much choice as we had seen previously and the food was not a patch on the excellent formal dining meals. Whilst we had a couple of very good (but expensive) Princess excursions, we also had a couple of very disappointing ones. Not having enough time to kiss the Blarney Stone (which was a bucket list goal) and having to wait for two hours on the jetty in the hot sun at Saint Peter Port were the low points. We couldn't get into the theater to see one of the shows - it was full long before start time and on some nights there was no show. We were also surprised that there were hardly any hand-sanitizer dispensers at the buffet - may explain why we caught colds - there were a lot of people (including the crew) coughing on this cruise. Read Less
Sail Date July 2017
Embarkation good as was disembarkation.Staff as always excellent.Food mostly was good inM.D.R. Buffet lunch was ok. I wanted salads most days and ended up with ham most times as lack of quiche,tuna cold chicken etc etc.Cabin was ok outside ... Read More
Embarkation good as was disembarkation.Staff as always excellent.Food mostly was good inM.D.R. Buffet lunch was ok. I wanted salads most days and ended up with ham most times as lack of quiche,tuna cold chicken etc etc.Cabin was ok outside o/b view.Sailed on Crown few times before so knew my way round. Entertainment--Terry Butcher was good. Jonathon from G4. Was good. Saw both his shows.Robbie Williams lookalike was good bu t only 1 show.Its hard to be positive as tastes vary but really was not impressed.Seen comics before(prob too many cruises) It was the usual rush to the shows and I always feel that the entertainment is centred more around the early sitters as quizzes,game shows usually started at 8 30sh. We did independant tour in St Petersburg and that was excellent.Took princess tour in Poland which was just ok.Went to Gdansk and then onto Soport (not sure of spelling) which was lovely but only had 30 mins so couldn't have a nice stroll on beach. I found that the ship was cold.Have previously spent many a good night in Skywalkers but this time it was just so cold.People were actually hugging the little lamps on the tables,This was a shame as I love dancing but it was so uncomfortable unless you put on a jumper! Would I use princess again. Probably as we are now elite and I enjoy the free internet but am looking more at P O and Celebrity. On the whole it was a good cruise,met some lovely people and the itinerary was what we wanted Read Less
Sail Date July 2017
In my opinion, Princess always has the best itineraries. We have done Alaska, Asia, Australia and New Zealand, Norwegian Fjords and Baltic and chosen Princess each time based on the best itinerary. The food is good, not special. Club ... Read More
In my opinion, Princess always has the best itineraries. We have done Alaska, Asia, Australia and New Zealand, Norwegian Fjords and Baltic and chosen Princess each time based on the best itinerary. The food is good, not special. Club Class dining is new and a GREAT addition for those in mid-ship mini-suites. No lines and a slight food upgrade. The entertainment is also good, not great. Good enough to attend and enjoy. We always book mini-suites and they are very nice. We NEVER book the excursions through Princess as they are overpriced and include 50 people on a bus, and you can book small group private tours that are more extensive for literally half price. We have always enjoyed the casino - they have many game tables and a nice variety of choices - plus many many slot machines. I think the fitness center is the best. New updated equipment with lots of classes offered. We took advantage of the sauna and steam roomily at no extra charge. Read Less
Sail Date July 2017
We cruised on the Emerald last year, and thoroughly enjoyed it. Additionally, Princess give by far the most generous military on board credit, so they are still (just) my favorite line. The date and itinerary fitted, so what's not ... Read More
We cruised on the Emerald last year, and thoroughly enjoyed it. Additionally, Princess give by far the most generous military on board credit, so they are still (just) my favorite line. The date and itinerary fitted, so what's not to like? Well - we realised that 7 days is too short. Apart from the feeling that it's almost over before we've begun, some elements were missing (the choir, Captain's Q&A, talent contest) which we assume there simply was not the time for. We did have a Q&A with snooker player John Virgo, and while he's no Captain he was an amusing speaker and credit to Princess for this initiative. The real purpose of this review though is to praise a tour operator that we did not actually use! We missed out the port of Stavanger due to a passenger medical emergency. There was some on board grumbling about this, but in the end you have to trust the ship's officers to do what they think is best and be thankful that it's not you and yours. We had booked a Stavanger tour with http://www.rodne.no/en/, for nearly £100, and we thought that was lost because we could not of course give the required 3 days notice for a refund. Imagine my joy then when my post-cruise email enquiry was met with "We will make a refund because of the special circumstances that day" - which should be some comfort for future cruisers who worry about booking third party tours. Thanks Rodne! Aside from that, repeating a cruise with a known line means you know what you get, good and bad - but you don't know whether the experience would have been better on another line. This class of ship is by no means modern or flashy, but Princess do try to accommodate passenger needs and on the whole it was a restful experience. Still - P&O, Cunard, Holland America - we saw you on the way and you were the road not taken. Read Less
Sail Date July 2017
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