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408 Princess Southampton Cruise Reviews

If you are looking for a cruise where you are busy every port, this is it. I enjoy a busy cruise and on this one, I got my fill. There's little down time because every day practically is a new destination. And these are really good ... Read More
If you are looking for a cruise where you are busy every port, this is it. I enjoy a busy cruise and on this one, I got my fill. There's little down time because every day practically is a new destination. And these are really good destinations. There's plenty of tours to pick from especially if you prefer the independent tours offered by the locals. Our cabin was as expected with an obstructed view. I just need to take a quick look out to see how to dress for the weather. A balcony would almost be a waste of money because it was mostly too cold to use it and you aren't home much. The new mattresses are great. They aren't the hard ones they usually install. The "anytime" dinning was good most evenings with sufficient items to choose from. Our service was courteous and adequate. I didn't appreciate the 2 ports of call where we had to ferry in, especially in Edinburgh where the rough seas made us late by almost 2 hours and there's just so much to do in Edinburgh and St Andrews. We should have done an overnight in this location. We are elite passengers and I was amazed how fast they got us from suitcase drop off point to our cabin. That was the fastest I've ever experienced. Disembarkation went smoothly also. Night life is a little bit lacking, but early to bed early to rise so you can make good use of your time on land. The entertainment was well attended even though it wasn't the best. Sometimes they only offered the show once per night and the theater was always packed for the early show. We loved the Crown Grill. They serve the best steak and seafood at an additional cost. We tried the barbecue place and weren't impressed for the extra $12. The pizza place and grill need to stay open longer. Sometimes one gets hungry late at night. And the street tacos are a nice addition to the grill, but they needed more staff to handle the lines later in the cruise. I would definitely recommend going on Cruise Critique's Roll Call and arranging your own tours with fellow travelers. You can go to the same destinations as the ship excursions with less people and usually half the price. Read Less
Sail Date June 2017
The Crown is an older ship and needs work! During 14 day cruise the spa pool was closed at least 4 times for 'maintenance' including our 1 sunny at sea day. Deck hands and other crew were all giving conflicting information as ... Read More
The Crown is an older ship and needs work! During 14 day cruise the spa pool was closed at least 4 times for 'maintenance' including our 1 sunny at sea day. Deck hands and other crew were all giving conflicting information as to what the issue was. This was more frustrating than the fact that the pool was closed. Get your story correct and tell us the truth! Carpets in several areas (indoors and outdoors) were ripped, frayed and in poor condition. Several railings were missing or in slow process of being replaced. Several bar stools overlooking aft pool were too lose and wobbly to sit on. Many of the staff don't seem as happy as on other ships. The service in the dining rooms was the worst I've experienced in all my cruising. They still haven't mastered anytime dining! I went on this cruise to Norway for the scenery and Midnight Sun which was all fantastic! The ports were all good. Disembarkment was a nightmare due to fact that there was only 1 gangway in use. That's probably an issue of Southampton and not Princess. Even though I was disappointed with condition of ship and service level, I still gave this cruise 4 stars because of the itinerary. Read Less
Sail Date June 2017
We chose this cruise because it visited many of the places that we wanted to see and we were not disappointed. Embarkation and disembarkation both went very smooth and staff couldn't have been more helpful. Our cabin was a ... Read More
We chose this cruise because it visited many of the places that we wanted to see and we were not disappointed. Embarkation and disembarkation both went very smooth and staff couldn't have been more helpful. Our cabin was a disabled one and was extremely clean and comfortable and well situated for us on the Lido deck making it easy to get outside to the pool areas and Horizon court dining halls. Not far from the lifts either making access to other decks very easy. Our friend had a cabin backing onto ours and she also was very pleased. The food served in all areas was of a very high and varied standard and we all have no complaints there although I did hear a few moans from a couple of other guests that the toast was cold .Well I personally cannot expect piping hot toast when serving so many people . I think some people just like to moan A bit. The service in all restaurants was extremely good and the waiters /waitresses were very pleasant. Read Less
Sail Date June 2017
Our second cruise to Norway but this was slightly longer than previously and visited ports we hadn't seen before. Embarkation was quick and efficient and disembarkation was a breeze. Never on any previous cruise have I ... Read More
Our second cruise to Norway but this was slightly longer than previously and visited ports we hadn't seen before. Embarkation was quick and efficient and disembarkation was a breeze. Never on any previous cruise have I experienced such a painless disembarkation. In the past there have almost been fights breaking out it was such a shambles. Not so on this occasion. Brilliant. Lofoten Islands were amazing. We chose a private excursion and our trip was fantastic. Sjkolden was a big surprise. So beautiful and the weather was glorious. Good weather although cold sometimes but , hey , we were in the Artic Circle. 24 hours of daylight and sunsets (that never actually set) were amazing. Starters and puddings in the "any time dining" were "samey" but the main course always delivered. Good choice in the buffet for breakfast, lunch and dinner. Good entertainment. Very professional. We did have to be in the theatre very early to get a seat though. Staff were exceptional. Friendly and efficient. All in all a really good cruise. Read Less
Sail Date June 2017
This was a 14 day cruise from Southampton to Northkapp and the Fjords between. We have wanted to visit the Fjords in Norway and chose this cruise because of its itinerary. Our cabin was nice and the steward was most helpful to us. Our ... Read More
This was a 14 day cruise from Southampton to Northkapp and the Fjords between. We have wanted to visit the Fjords in Norway and chose this cruise because of its itinerary. Our cabin was nice and the steward was most helpful to us. Our luggage was delivered the fastest of any cruises we have been on. We enjoyed our balcony. Overall though, we felt the ship was in need of refurbishment and learned that it is going in next spring. We were disappointed that there wasn't an American News Channel on the TV (this is the first cruise of 4 other European Cruises that we haven't had at least one American News Channel) My husband and I felt that the meals were not up to the normal Princess Par (except for the Crown Grill which was excellent). There were a few nights when we felt our servers would like to be anywhere but in the dining room. We loved the excursions that we went on, but there were a few hiccups which Princess said they would take care of with their on shore partners. Entertainment was OK (the ship dancers and singers were excellent). The disembarkation went very smoothly - probably one of the better organized. Read Less
Sail Date June 2017
We embarked on 06/06/2017 for the British Iles. It was my DW's birthday on embarkation day and our travel agent ordered a birthday package so I was expecting balloons and a greeting on our cabin door. Not only was all the birthday ... Read More
We embarked on 06/06/2017 for the British Iles. It was my DW's birthday on embarkation day and our travel agent ordered a birthday package so I was expecting balloons and a greeting on our cabin door. Not only was all the birthday greeting stuff not there, the cabin smelled strongly of urine. We also went through a whole package of sanitizing wipes just to get to even so to speak. A lot of the shelving had not been cleaned in a long while. Our cabin steward said that his predecessor just moved off the vessel and that he would take better care of us. (Which he did). Our fridge didn't work and he kept the ice bucket brigade going the whole time. The ship overall is in excellent condition after her dry dock. I sailed on the CB Princess in 2012 and she is better looking now than she was then. I have heard some disappointing reviews about the new buffet and was ready to be disappointed. For the most part, the food there was pretty darn good. A couple of nights it was lights out good. One night there was Indian food and I have to say it is hands down the best I have had on a cruise ship. Before embarkation we dined at a Michelin rated Indian place in London and the CB princess gave them a run for their money. The MDR was good when we ate there. (Nothing to write home about). We ate at the new Sabbatini's and some stuff was lights out good and some other choices just OK. It is worth a try. Planks was excellent. (Way too much food though). The new Ernesto burger was really good. You have to wait for them as they are cooked somewhere else and then brought to the Salty Dog Grill. I tried one when everyone was in Glasgow and recommend them to my family when they got back. A couple of days later my family wanted to try them and got them after about 20 minutes. DW and I waited almost an hour to get ours. Somebody messed up and the headwaiter removed the charge for them. IMHO, the food on the ship has not really slipped. Some choices are better than others but that is how it always has been. I forgot to mention that we dined in the Crown Grill on the first night. It was a perfect birthday dinner for DW. The entertainment was top notch. The singers and dancers are the best I've seen on a Princess cruise ship. Jo Little was the comedian and she is very funny. She did two different shows while we were on board. There were some audio glitches here and there. The rear speakers were not working so they really cranked up the front speakers to try and compensate. Excursions: We booked some of our tours with Viator. They are pretty reliable and much less in cost than the Princess excursions. We used them in Cork/Kinsale, Dublin, Belfast and post cruise to Windsor Castle and Stonehenge. The Normandy landing beaches we used Princess since everyone else was sold out. In Liverpool, we used beatlestours.co.uk. Excellent tour. We got to see where they lived in their youth and as an added bonus there was a stop at the Casbah club. The Casbah tour was given by Rory, Pete Best's brother. We are Outlander fans and in Inverness, we used Inverness tours. Can't say enough good about them. If you get to Kinsale, go to Fishy Fishy. Excellent seafood there. In Belfast, it is possible to see the Giants Causeway and the Titanic Experience in one day. Viator and/or Paddywaggon tours offers a 7 hour shore excursion of the Giants Causeway. We then booked a separate tour with them for the hop on, hop off bus which included the Titanic experience. We only had a couple of hours at the Titanic Experience, but it was enough. In Dublin, we had a cabaret show and dinner at Taylor Three Rock. Don't miss this show! It is truly a memorable Irish experience. The tour with Princess on the Normandy landing beaches was outstanding. Every American citizen should endeavor to go on this tour. This is about the ninth cruise I have been on now and by far is the best. Nobody else does this exact itinerary. I feel that Princess tries real hard to exceed pax expectations. They mostly get it right. I stayed onboard when the rest of my party did a Princess excursion in Glasgow. On the way back to the ship, a drunken native decided to end it all and threw himself in the path of the Bus. DW is an RN and rendered aid at the scene. The dude survived and will get more chances to try and check out. It was a traumatic experience that made the bus late getting back to port. Princess stepped up and comped the excursion for all those that had booked it. On the other hand, when I politely complained at the front desk about the lack of the birthday package not being in our stateroom at embarkation a couple of days later, all I got was a snarky response that was too little too late. (Sigh). Read Less
Sail Date June 2017
Some of our best friends love Princess and wouldn't cruise on anything else. When we saw this British Isles tour it had the ports we wanted so we thought why not - let's do it! I'll start at the beginning. We were ... Read More
Some of our best friends love Princess and wouldn't cruise on anything else. When we saw this British Isles tour it had the ports we wanted so we thought why not - let's do it! I'll start at the beginning. We were glad Princess had transportation from downtown London to Southampton - a real advantage! It was rather crowded and a bit disorganized at Victoria Coach Station, but we got to Southampton in good time. I thought the embarkation was very smooth and quick. We went straight to our cabin on Deck 9 and went to the restaurant to get some lunch. To our surprise the restaurants were all closed - it was 1:35. We arrived when Princess brought us and to not have the restaurants open was a great disappointment. We did go up to the Lido and made our way thru the crowds to grab something - very crowded, but to be expected with the dining rooms all closed. Our luggage was put outside our door (but not brought in to our room) in a timely manner. We met our cabin steward shortly after we got there, Christian, who was fantastic. Throughout the cruise he was always there ready to help with whatever we needed. The ship was much larger than we're used to but I thought people were very well spread out - the only times felt crowded were when we docked and everyone wanted to get off the ship at the same time. Our cabin was clean and well maintained. The bed was very comfortable and the other furniture (sofa and chair) were in good condition. The only sign of the ship being "old" was rust on the balcony under the glass, but it didn't do anything to make us that the ship was in bad shape. We only went to one show because we wanted to be up and out early each morning. The show itself was very good, but way too LOUD. We were sitting in the back row and could have used some earplugs. I noticed that with other entertainment throughout the ship - just way too loud. Even the 2 violinists in the plaza were too loud to be enjoyed. If you were sitting at any of the tables in the area of them, you couldn't carry on a conversation with the person next to you. Turning the volume down would make it much more enjoyable. We didn't use any of the ships excursions because they are too costly and force you in to a large group. We prefer to find our own excursions - smaller groups and less costly. Our 2 biggest disappointments with the Caribbean Princess were in the Dining rooms and the Main Desk and Shore Excursion desk. We have heard that Princess ships have magnificent dining and it really missed the mark for us. There wasn't a wide selection/variety of foods. The beef generally had a lot of 'gristle' on it and usually was overcooked. Soups were often not hot - luke warm at the best. On the service in the dining rooms, it just never came together. It almost felt like it was a totally new crew trying to get used to each other. Some nights service was excellent. Other nights it took over 2 1/2 hours to get through dinner. Some nights I didn't get the things I ordered and other nights they tried to give it to me twice. One night when the service was particularly spread out, I had finished my soup and was waiting for the next course. About 20 minutes after they cleared my soup bowl, a server brought me a bowl of the same soup. I told her I already had my soup and she asked "Are you sure?" - yes, I'm sure . . . . . Another night I had a salad, and had ordered the crab cake as an appetizer. My entrée came next, and the crab cake never did come. I know they would have brought it if I had asked for it, but by that time I was ready to go. We did have 2 servers that were top notch - Victoria and another lady from Ukraine. They were exceptional! The other are of problem was the main desk. The first couple of nights you'd think they'd realize there would be a lot of people with questions/problems yet they often would only have 2 or 3 at the desk. Very slow. Once you finally got up there and asked your question, the answer would be snapped back at you and if you tried to ask for clarification, they made you feel like you needed to leave. I understand they might have been overwhelmed also, but the management should have had more people there helping. When we went to the Shore excursion desk we asked a question and started to ask 2nd question, the woman snapped at us and said we could find the answer on line and then looked past us to the next person - glad we didn't sign up for anything. There was a good selection of movies "under the stars" that played outside every afternoon and evening. If it hadn't been so cold, I would have enjoyed them. At the end, the disembarkation was one of the easiest and smoothest we've ever had. A few days before the end, we received the schedule of when we'd be leaving to get on the bus to take us to Heathrow (we thought it cut the time a little close to our flight, and we didn't realize we could have asked for an earlier departure time). We were "Green 6" and waited in the assigned area till it was time to leave. We got to where our luggage had been taken, found our luggage quickly, went thru customs, got on the bus and away we went. All in all, the ship itself was in great shape - beautiful and clean. The housekeeping staff was wonderful. The Dining Room and Main Desk staff need some help in smoothing things out. Read Less
Sail Date June 2017
Took this cruise as its one area I had not done in Europe With open mind to the negative reviews regarding the refurb We found the new dining acceptable, choosing to eat at world market in the evening when the menu was oh we have ... Read More
Took this cruise as its one area I had not done in Europe With open mind to the negative reviews regarding the refurb We found the new dining acceptable, choosing to eat at world market in the evening when the menu was oh we have tried/eaten all those before. Planks is good but you need to go hungry. The best deal is the ultimate soft drinks package at $7.00 a day which covers all soda ginger ales etc milk shakes hot chocolate etc plus non alcoholic cocktails (which cost $5.50 each) you can get value for your spend. The VERY negative thing to which we complained on pricess' online questionnaire is the hustling screeching photographers who block the gangway exit (causing queues up the gangplank) to get you to have your photograph taken whilst the models(other photographers) wear blow up outfits that I would not want a photograph to be seen dead with. Really annoying when you are trying to list the the local bagpipe player AND you can not hear over the girls screaming instructions/touting. Otherwise a nice cruise and had a lovely time The staff were very pleasant and smiling and always helpful and I would happily go on Caribbean Princess again. Read Less
Sail Date June 2017
Had a great cruise, outstanding entertainment, the usual Princess standard,, embarkation and disembarking was extremely smooth with no hold ups or problems. Weather was very kind, highlights for us was Bruges, Tallin and St ... Read More
Had a great cruise, outstanding entertainment, the usual Princess standard,, embarkation and disembarking was extremely smooth with no hold ups or problems. Weather was very kind, highlights for us was Bruges, Tallin and St Petersburg. The ballet was slightly disappointing as the stage was far too small for the number of dancers, this said we had a overall good experience, music was amazing and our guide was very attentive. St Peterburg is amazing and the excursions are full on but so enjoyable. Be aware that the palaces do get very busy especially in the afternoon and on sunny days. We felt the service and entertainment was particularly good on this cruise with many British comedians. Observation not criticism is that the food choices have been reduced in the traditional dining option but the quality of food was excellent as was the service. Would recommend this cruise ship and cruise destination. Read Less
Sail Date June 2017
We booked this particular cruise to celebrate our silver wedding anniversary. Admittedly the itinerary appealed more than the ship itself. It was the first time we sailed from Southampton - previously choosing fly-cruises. ... Read More
We booked this particular cruise to celebrate our silver wedding anniversary. Admittedly the itinerary appealed more than the ship itself. It was the first time we sailed from Southampton - previously choosing fly-cruises. Embarkation was efficient and straightforward and we were amazed how quickly we were on board. In fact - our luggage was already outside our room by the time we finished lunch and we were soon unpacked an able to enjoy our holiday. The ship itself was lovely and on par with P&O's Ventura in terms of layout and facilities. There was an interesting mix of passengers - British guests, people travelling from the USA, Canada, Australia etc. This also reflected in the activities and entertainment - whihc felt very much "home from home". Stateroom: We were allocated stateroom A204 on deck 12. Whilst the room itself was ok - well maintained, always cleaned to a high standard, decent facilities etc - it was right next to a service staircase and as such our sleep quality was compromised. We appreciate this was not deliberate on the part of the crew, but the constant "up and down" metal stairs meant we were woken up early each day. We initially offered this as feedback to guest services - who acknowledged our concern and suggested we return if the situation did not improve. It didn't... A second visit to a different advisor produced a worse outcome. She was unhelpful, unsympathetic and offered no solution. In fact she sent our newly appointed cabin steward to speak to us. It was only by using his initiative did he elect to put up a sign to remind the crew. He should be promoted (perhaps the guest service advisor should swop jobs with him!) Dining: We mainly used the Botticelli Dining Room (second sitting) as we found the buffet restaurant to be noisy and chaotic. Meals were varied and of a good quality and the waiter staff were very helpful. We also used the International Cafe as a great alternative to breakfast or lunch. This is open 24 hours a day and continued to stock fresh sandwiches, breakfast muffins, cakes etc. It was possibly the busiest area of the ship - but not in an irritating way - ie. things were always going on around you. Entertainment: Excellent! A tremendous variety of acts performed throughout the two weeks ranging from comedians, professional singers, tribute shows, etc. The main cast were wonderful and put on lavish productions covering all genres of music. It was lovely! Day time activities offered something for everyone (although more limited on port days as you would expect). We were even treated to an audience with Hollywood actor James Cosmo. Our only criticism is that several activities centred around "selling" - particularly the Effy jewellary shop who made a persistent and determined effort to offer their wares throughout the cruise. (Every Princess Patter included inserts selling something or another...) It reminded me a little of the Blanket Tours offered on the Spanish Costas. It's not the first time we have encountered this sort of tactic - but it seemed much more obvious on this cruise. Service: As mentioned - we encountered a problem with guest services - but other than that the remainder of the crew were courteous and helpful. Bars: Three Happy Hours per day! This really attracted the crowds - offering a "Buy One Get One for 1$". A good selection of venues ranging from quiet areas such as the Adagio Bar - to more lively encounters at the Explorers Lounge or Wheelhouse Bar. Open Decks: Easy to get a sunbed (not that it was that hot!) and we were able to sit out and enjoy the views. Useful addition of a sports deck - mini golf, bowls, croquet as well as a basket ball court and walking track. Ports: Zeebrugge - We took a tour to Ypres, Flanders Fields Museum and Bruges. It was great... Visiting World War 1 & 2 sites - was very moving. The centre of Ypres was charming and peaceful providing an opportunity to walk at leisure before visiting the more busy city of Bruges. The expert guide took us on an interesting walking tour of the centre before allowing us some free time to enjoy a drink/snack. Stockholm - The surprise port of the trip. A beautiful city... Our only criticism is that we docked closed to the centre than originally stated. This meant we felt obliged to book an excursion that we probably didn't need as the Hop On bus was close by! That said our excursion was excellent - again led by an expert guide who took us out of the city to Sigtuna (one of the earliest settlements). We returned to the centre to visit the awesome Vasa Viking Museum. Definitely recommend a visit. Tallinn - Another great port and within walking distance of the Old Town. We would recommend walking (if you are able) or getting a taxi, as the Hop On bus did not offer a great deal in terms of sites. The market square was bustling with cafes, bars and shops. The medieval quarter was lively and interesting. Generally it was cheap to eat out and shop. St Petersburg - The highlight of the cruise! Yes, immigration is a pain in the neck - but it is worth the hassle! We took three tours here to avoid any confusion around navigation/language. All three were brilliant! We marvelled at the Hermitage Museum - a ostentatious display of wealth and opulence. It seemed what Catherine the Great wanted - she got! Following this spectacle - we enjoyed free time in the main shopping area and were able to visit the magnificent Church of he Saviour of Spilled Blood. Our second tour we visited the Ballet. Whilst the production itself was excellent we were somewhat disappointed by the venue. The theatre was on par with a school hall - with the orchestra and conductor on the same level as the audience. A little bit distracting... Our final trip took us along the canals and river - a terrific way to see the city. Helsinki - Unfortunately the weather was against us so we only did a quick sweep of the city on the Hop On tour. There were very few stops - so I'm not sure it would have been any better had we got off to explore further. Gdynia/Gdansk - Another lovely port. We took a tour to the city centre, taking in the Basilica and main street. We also visited the Solidarity Movement Museum which was fantastic! All in all, we had a great holiday. Unfortunately the noise issue in the room prevented it from being perfect. Read Less
Sail Date June 2017
Wanted to revisit the Baltics, this cruise came through the door in a flyer, it was a good price. We have cruised with various companies, P&O the most. Our loyalty points move to Princess so we found ourselves on their Elite tier. ... Read More
Wanted to revisit the Baltics, this cruise came through the door in a flyer, it was a good price. We have cruised with various companies, P&O the most. Our loyalty points move to Princess so we found ourselves on their Elite tier. Second trip on this ship, clean and well maintained. Great embarkation, just really walked through. Cabin B752, was ready, right at the back of the ship. Balcony was a wee bit bigger. Had a bit of vibration, but nothing to worry about. We were on freedom dining. There was one dining room dedicated to this, plus the Divinci became freedom after 7.45pm. We use this one and apart from one evening got a table for 2. Food was good, not a huge amount of veg, but you could ask for more. Waiters were great, remembered you and your preferences. Breakfast and lunch were eaten at either the buffet or the great international cafe. Food ok at the buffet, much preferred the cafe. Some guests did not realise that the food was free in the cafe. Bought one coffee card which you could get speciality coffees, but you could also get complimentary tea,coffee and hot chocolate. The coffee in the buffet and after dinner was awful! Always a huge amount of activities in the Princess Patter, but a lot of it was sales related. Art actions, jewellery sales, etc, etc. Lots of quizzes, throwing the bean bag, wii games. Very good band at the back of the ship that very rarely had more than a dozen listeners/dancers. Theatre had very good acts, theatre company excellent. We did not take Princess excursions, they were horrendously expensive. Brugge - booked an independent transfer. Wonderful place, got very busy in afternoon. Copenhagen- hoho bus next to ship, could put cost on cruise card, though we found that Princess took a cut, not much, but still a cut. Stockholm- visited Abba museum, excellent. Again hoho bus at dockside. Tallin - beautiful place, more commercial than the last time we visit, caught the local shuttle into town. St Petersburg- marvellous two day tour with allah, wonderful could not praise this company enough. We were exhausted, but well worth it. Helsinki- poured with rain so did not do anything. Gdansk - docked at Gdynia, so just looked round this port town. Not sure if we would sail with Princess agin, mostly due to the expensive drinks with added 15% ( for your convenience!) not that we are big drinkers. Did not use the speciality restaurants. Quite happy with the main dining room. Read Less
Sail Date June 2017
The value of this cruise was very good with OBC. Food was not as good as other cruises. It was very congested in the buffet. They did hold people back from entering the buffet line which helped some. The shore excursion in Gdansk ... Read More
The value of this cruise was very good with OBC. Food was not as good as other cruises. It was very congested in the buffet. They did hold people back from entering the buffet line which helped some. The shore excursion in Gdansk Poland was not very good because one could not hear the guide unless you were right next to her which was nearly impossible with 45 people. She had a microphone with her but could not use it in Malbork Castle or any inside venue. There were problems with flushing of the toilets in the staterooms and public areas so many were out of order. The entertainment with the Princess dancers was great! The service was pretty good. if you ordered an omelet, the waiter would get it for you and in some cases would forget so it was either cold or they would have to make another one. . Read Less
Sail Date June 2017
A very enjoyable cruise with some fantastic ports. We were lucky to have great weather for the most part. Having read some really bad reviews, we were pleasantly surprised to find the ship in such good order and well maintained. The ... Read More
A very enjoyable cruise with some fantastic ports. We were lucky to have great weather for the most part. Having read some really bad reviews, we were pleasantly surprised to find the ship in such good order and well maintained. The crew and staff were all excellent, very helpful, cheerful and efficient. Dining in the MDR was exceptionally good, food was of the highest quality. Our servers were the best we have ever had. We had a fantastic meal in the Crown Grill one evening. Food in the Horizon Court was mainly good, we always found something we liked. Breakfasts were always good and the wait staff were brilliant always around clearing tables quickly and fetching drinks. Yes it was busy at times but we expect this on a ship of this size. The few shows we attended were excellent. There was a great comedian as well as the band Atomic which we really enjoyed in various locations around the ship. We had a forward balcony cabin on Baja deck, a very quiet location. The room was in good condition despite the age of the ship, our bed was comfortable and we had absolutely no issues with the room. Ricardo, our room steward, was one of the best we have ever had. He always asked if everything was ok and dealt with our requests promptly. Overall, a fantastic cruise and we would happily sail with Princess again. It was certainly good value for money. Oh and by the way we never noticed the hard sell! Read Less
Sail Date June 2017
St Petersburg port was the reason for choosing this cruise and it didn't disappoint. We had 5 days of port excursions in 5 days. Exhausting but worth it. Glad we booked our independent tours in St Petersburg and Gdansk despite being ... Read More
St Petersburg port was the reason for choosing this cruise and it didn't disappoint. We had 5 days of port excursions in 5 days. Exhausting but worth it. Glad we booked our independent tours in St Petersburg and Gdansk despite being told repeatedly that we had to go with a Princess tour. Not necessary because Alla Tours supplied all the relevant visa wavers. Brilliant tour guide and small group with our own mini bus.We were very disappointed with the information given on board about the various ports. Luckily we had done our homework before so knew how to visit each independently. Cheaper than Shore excursions and you can plan your own time and interests. We have been on Crown Princess before but did find that this time it felt tired and in urgent need of refurbishment. The carpets and bathrooms require replacements. Embarkation was quick and most efficient, in fact we were on board in less than 20 minutes. We were amazed at the cheerfulness of all the crew. Despite their long hours they always greeted you with a smile and were very happy to help. Read Less
Sail Date June 2017
We chose the cruise for the destinations; The Baltics. Out of a 14 day cruise there were 5 sea days scattered over the fortnight. We had 5 days in a row of tours which was very hectic as I do like the days at sea to enjoy what the boat ... Read More
We chose the cruise for the destinations; The Baltics. Out of a 14 day cruise there were 5 sea days scattered over the fortnight. We had 5 days in a row of tours which was very hectic as I do like the days at sea to enjoy what the boat has to offer. I cannot fault anything on this cruise. Everything was ship-shape. Check-in and disembarkation was very smooth and our luggage actually beat us to the cabin and the entertainment was first class. The Crown Princes is a large ship and it took us 14 days to make our way around all the bars and entertainment venues. I would have liked more enrichment activities, instead of . the Art Auctions, bad back pain and the hard sell seminars. It is very off putting, and there seems to be the same seminars of this kind on other Princess ships. I have encountered them on the Dawn Princess as well. All in all this was a most enjoyable cruise. Read Less
Sail Date June 2017
Yes, there are parts of this cruise and this ship which weren't perhaps as good as other Princess cruises we had been on, but I have to disagree with some of the petty complaints that some of the other cruisers have put in the past ... Read More
Yes, there are parts of this cruise and this ship which weren't perhaps as good as other Princess cruises we had been on, but I have to disagree with some of the petty complaints that some of the other cruisers have put in the past (and are likely to post about this cruise in particular!) Southampton/Embarkation This was by far the fastest embarkation I have ever experienced in my years of cruising. We had priority boarding via our Platinum Captain's Circle status, but even the queue for regular check in was far shorter than normal despite us arriving at peak time (around midday). I got onboard the ship and my scanning card wouldn't work. The security at the front desk were very patient, swiftly got me a new card within 5 minutes, apologized and it was sorted. Then the problems started... We were due to set off for Zeebrugge at 5.30pm but as the standard muster station drill time approached an announcement (the first of many) went to every area in the ship. There was a problem with a piece of the ship's hardware that meant that the passenger accountability system wasn't working and we couldn't safely leave port - delaying our arrival to Zeebrugge. Particularly given the horrendous incident local to ourselves in Manchester the previous week, we could completely understand why this was the case however even more so than ever, but there were a great deal of less than happy passengers aboard because of this delay and the fact some had already had system issues with British Airways at Heathrow the same day. The captain was very apologetic though, and because it was technically the cruise line's fault, every passenger onboard was credited $100 which more than paid for our gratuities and part of our drinks package. We eventually left at about 10.30pm, but not before having the return back to port again due to a crew medical emergency which delayed us even further. The captain then predicted our arrival at Zeebrugge to be at about 2.00pm, limiting our time there to just four hours which - on a Sunday - was unlikely to get us to Brugge at all. Zeebrugge After finally getting underway, just a couple of hours before we were due to get off at Zeebrugge another announcement - all non-EU passengers must go through immigration. This led to lines of over 2.5 hours for some passengers, with people stretching the length of the forward stairway from Deck 6, up to Deck 11. In the end, very few of these people managed to get off at all. This process also delayed the rest of the passengers getting off the boat, and it was past 3.00pm before we did. Very disappointing, but not Princess' fault as they were only made aware that immigration for non-EU people was required on the morning of arrival - doesn't help the poor people who waited in line all day though! We went to a small town by the beach via shuttle bus, 10 euros each return and it was pleasant enough. There happened to be a nice parade that day which certainly lifted the mood. At Sea We took the opportunity of the sea day to relax and get properly settled, not too much in the way of activities compared to other cruises we've taken but by no means the worse. However, this day also gave us our first taste of some of the questionable features of the ship itself. As has been mentioned in previous reviews, the buffet areas are definitely too small for the amount of people onboard, and the seldom had both sides open even on the sea day. The line to get your food sometimes stretched outdoors - something we have never seen before but when you got there it was just standard cruise ship fayre imo, nothing better nothing worse. The queue for the Ice Cream Bar was never below 5 or 6 people and service was slow due to milkshakes and gelato also being served there, we ended up only having the patience to line up twice in the whole week. The weather wasn't fantastic and I can only imagine how busy these areas would have been had it been in the Med or the Caribbean. Copenhagen Copenhagen was nice but don't be fooled by fellow passengers misinforming you about distance! You NEED to get a bus or taxi for this port to get anywhere, as it is one hell of a walk into the town centre. We foolishly tried it and ended up walking over 10 miles in one day. There is a red 'Hop-On, Hop-Off' bus that stops directly outside the ship and you can even pay on your cruise card - this is an absolute must despite the cost. We were due to stay there overnight and leave in the early hours, but due to bad weather at our next step, Helsingborg, we were unfortunately forced to abandon that port of call. Sensibly, instead of travelling there just to sit in the bay unable to tender, the captain kept us in Copenhagen for an additional day. Again, a shame and a lot of disgruntled passengers, but not Princess' fault once again. We were also refunded $25 per stateroom in the missed port taxes for Helsingborg - enough for a nice trip to the onboard boutique shops when we eventually left port despite some quite rough seas in the evening. Oslo We weren't willing to make the same mistake as at Copenhagen and went straight for the 'Hop On, Hop Off' bus option. The buses ran regularly and were efficient if you did choose to get off, however when it came to initially leaving the port a full busload of people were stood there next to an empty bus for over 30 minutes for no good reason - annoying. Would certainly want to go back to Oslo, and arguably would have preferred to have been there an extra day rather than Copenhagen as there is far more to do. Sea Day Our final sea day was a chance to relax and pack before we went home, one slight disappointment was the fact the Movies Under The Stars that we had been going to showed the same film as it did at Oslo. Unfortunately, everything had been getting a bit 'samey' food-wise ever since the second day in Copenhagen, presumably because of the immense amount of extra time people spent onboard during the week long cruise. It was the third day in a row that fried fish and chips in some incarnation was the main meal at the buffet.The desserts too in the main restaurant, despite them being some of the worst choice of any cruise I've been on (THREE types of ice cream dish on one menu one night) were getting very dull by this time. Southamption/Disembarkation Just as had been the case at the start of the cruise, disembarkation was a breeze but the poor captain had one last headache - we couldn't dock at our originally allocated berth so were located across the port ruining a lot of peoples onward plans if arranged privately (again, angry people, you get the picture). Luckily we booked car parking at the port with CPS, who very helpfully move EVERY car over to the correct berth prior to our arrival - very very good feature and saved us a lot of a hassle and a long walk. Conclusion All in all, this cruise was a nice little break. Our overall experience would have been better had it not been for the issues with Bruges and Helsingborg, but Princess by no means disgraced themselves in trying their best to resolve it and keep people happy. We aren't big spenders onboard, and after our $50 onboard credit, $100 disruption compensation, and $25 port tax reimbursement came in - our entire onboard spend including gratuities cost us just $10 between the two of us! The ship in general is looking a little bit tired, and doesn't appear to have coped well with the expansion despite this being a few years ago now. A renovation is needed but it isn't as desperate as some other reviews suggest. It does a job. It is a nice place to be for a week or two, particularly for the price we paid. It isn't below the Princess standard as you can tell the crew are doing their absolute best with the ship they have, however it wouldn't kill them to dry dock it for a few weeks and spruce it up a bit. Overall a very enjoyable experience, would recommend. Read Less
Sail Date May 2017
We selected this cruise because of the Celtic destinations, and it did not disappoint.The beginning was a real positive as we encountered the most efficient boarding process we have encountered in 30+ cruises. I thought the customer ... Read More
We selected this cruise because of the Celtic destinations, and it did not disappoint.The beginning was a real positive as we encountered the most efficient boarding process we have encountered in 30+ cruises. I thought the customer service exceeded expectations, and may associates were outstanding, especially George in the Internet Cafe. The concept of flexing the two new restaurants for breakfast and lunch was well done, however the overall quality of the food served at dinner was poor, with the exception of the upscale Crown which was excellent. The two new restaurants, Steamers and the Rib Place were poor in both menu selection and food quality, and the attendance reflected it. Princess does understand customer needs and provides a comfortable stateroom, with sufficient storage space, and a laundry facility on board. The entertainment was good, especially the Princess performers, and the piano man, but it was a cruise of ports, not one we stayed on the ship. I think princess needs review the new restaurants, and add an oriental cusine. I most add that the tapas at the wine bar were great. As with the beginning, the disembarking in Southampton was well done, especially when you consider the emergency port change Read Less
Sail Date May 2017
we chose this itinerary because of 10 ports in 12 days. Plus, we love sailing. 3rd time on the CB. we were upgraded to a balcony A-201 (which i picked. Starboard, very front, right below the bridge. The ship still looks great after 15 ... Read More
we chose this itinerary because of 10 ports in 12 days. Plus, we love sailing. 3rd time on the CB. we were upgraded to a balcony A-201 (which i picked. Starboard, very front, right below the bridge. The ship still looks great after 15 years, the new beds and pillow are terrific. Didn't go to shows, too tired after running around all day. I loved all the ports except Dublin. Rainy and burned out that day.) Gorgeous scenery floated by our balcony everyday, just amazing with sunsets as late as 10:10 pm. Quiet and comfortable. The towels in the bathroom can be rough, the robes were shabby. Our room steward Liesle was great. Fast and thorough, pleasant too. International cafe is great for coffee and pastries, snacks and sandwiches. Dining room : we had set 5:30 Coral DR. Mil Oliver and Del Win were our waiters. Pleasant and accommodating. well-paced meals. On a 12-day cruise, any food will get repetitive. Some nights we ate in the Lido (which is not all that great. Semi-warm food and lots of repeats.) Read Less
Sail Date May 2017
Loved Zumba classes. Great trainer. Buffet was worst I have ever experienced. I ate 90% of meals in the dining room. Eggs Benedict were cooked PERFECTLY ever day. Beef Wellington over cooked. Steak diane an abomination. Ravioli too floury ... Read More
Loved Zumba classes. Great trainer. Buffet was worst I have ever experienced. I ate 90% of meals in the dining room. Eggs Benedict were cooked PERFECTLY ever day. Beef Wellington over cooked. Steak diane an abomination. Ravioli too floury white sauce. Grilled fish and seafood were always the best choice. Terrific creme brûlée. Salads were good. Soups not. GREAT bread. The main reason I chose this cruise was the itinerary. It was great to have such variety available. Mont St Michel did not disappoint! Was my favorite excursion. Guernsey was delightful. Easy to walk to everything. No problems getting into town from ship without a tour anywhere really. Do buy skip the line tickets if you go on your own to Guiness or Edinburgh castle. Could not believe how long the lines were if we hadn't pre purchased them. We did not go on any ships tours and had no problem finding private ones at 1/2 or less of ship price. In Ireland, I would use Paddywagon for every port! They were excellent. Book Orkney early. It really did run out of tours, cars, taxis very quickly. Renting a car is the best option on this island. But Orkney taxi is 40 pounds per hour for up to 8 people in one taxi. It is just a ride though. No guide. But free guided tour at Brodgar and Skara. Exotic Scotland at Invergordon was excellent. My second favorite tour. I do recommend this cruise. Read Less
Sail Date May 2017
Ports were the main attraction to us and the two other couples we traveled with. Especially fun I would say were Normandy, Kirkwall, Inverness, Dublin, Guernsey Islands, and Cobh. Entertainment and cruise staff were first rate, ... Read More
Ports were the main attraction to us and the two other couples we traveled with. Especially fun I would say were Normandy, Kirkwall, Inverness, Dublin, Guernsey Islands, and Cobh. Entertainment and cruise staff were first rate, especially the singers and dancers, Beatlemania and the piano players both in the theatre and lounge. Particular Kudos to our room steward, Christian, on Dolphin deck 9. Wonderful person and superb attention to detail. Food on the lido and dining rooms was just OK and this was our 11th cruise so we have had better. Ship condition and amenities as a whole were fine. The new beds were excellent. Shipboard activities on the port days and the two sea days were a bit lacking for our taste. The one Princess excursion we took (Edinborough) was not well organized, not well led, and overpriced. Take the private tours when possible. TV in our cabin was barely operable. Read Less
Sail Date May 2017
We chose this cruise because the ports of the British Isles were just what we wanted. The ship is a little tired and probably due for refurbishment. We hired a driver in Belfast to take us around to family ancestry sites. Best thing ... Read More
We chose this cruise because the ports of the British Isles were just what we wanted. The ship is a little tired and probably due for refurbishment. We hired a driver in Belfast to take us around to family ancestry sites. Best thing ever. We paid less than we would have for a group tour, and our amazing driver took us where we wanted to go and then on a fabulous tour of Northern Ireland that lasted about 8 hours! We were not impressed with the food. Not bad, but not what we expected for a Princess European cruise. We never had lobster, which I consider a special treat you can usually expect at least one night on a cruise. They consider surf and turf steak and shrimp, as that what it was called on the menu. Most of the tours we booked through Viator, and we were very pleased. Viator shore excursions are usually much less expensive than those on the ship, and with Viator you usually get off to the sites while the 20 tour busses from the ship are still loading up. There was no Viator available for Loch Ness, so we took the ships tour. Very disappointing. We were dropped off for a few hours at each stop and the included meal was dry chicken in a run down hotel that looked like it was ready to go out of business. Don't mean to sound negative, but that was the bad part. The good part was the fabulous ports. Of all the cruises I have ever taken, these ports were the most enjoyable. Read Less
Sail Date May 2017
Chose this cruise for the intensive itinerary around the British Isles. Did not disappoint there - great destinations and scenery. Did all the excursions by booking online at reasonable costs. But did use Princess for the airport to ... Read More
Chose this cruise for the intensive itinerary around the British Isles. Did not disappoint there - great destinations and scenery. Did all the excursions by booking online at reasonable costs. But did use Princess for the airport to Southampton and Southampton to London transfers. Very reasonable and well organized. We stayed in London 3 days after the cruise. Like many other reviewers, we found the breakfast food bland and boring, so we used our coffee card and ate in the International Cafe a lot of mornings. Sea days got up too late to eat in the dining room. Aside from the coffee which is horrible on most ships, I usually ate fruit, yogurt and a bagel, and the bacon was nice and crisp in the buffet. We ate at Sabatini's, Crown Grill, and Steamers for dinner. All were fine. I thought Steamers was very good for the money, but not many customers. Any ship that thinks BBQ is suitable on board is crazy. BBQ needs a pit and slow cooking which is impossible on a ship. I would have preferred an Asian sushi/sashimi noodle place. Did try the Pub lunch - OK but have had better. Also tried the hamburger/hot dog place - hamburger was OK but chili cheese fries were weird. Their chili was 4 kinds of beans in a meaty broth - we were shocked being from Texas. We chose anytime dining and could get right in if we were willing to share a table. We loved meeting all the different people at dinner and never had a bad experience. Aside from the Beatlemania show, the entertainment was lacking. Most dancing is too late if you get up early for tours. Don't understand why good dance music is never played 7-10 pm and never any country/western music and I don't mean Line Dancing!!! Two stepping and line dancing are two entirely different things. But any dance music with just a little disco and rock thrown in would be OK as an alternative to the theater. Vines was always a nice place to drink Prosecco (cheap) and relax (never tried the tapas). The biggest rip-off was the wine tasting on sea day. We have been to many on different ships and this was the worst. Did not even get a 1 oz pour so after you sniffed, swirled and sipped, you had none left for the appetizers. Never asked if you wanted more - just a chintzy experience. For 6 wines, probably had equivilent of a 6 oz glass of wine for $25. Pathetic. On most ships, you get a 1 1/2 oz pour and always get to sample more if you like one. In fact, they usually put a bottle on the table at the end. We are not driving! Doubt if we will sail on Caribbean Princess again, but we do like several of the Princess ships. Booked an Australia/NZ cruise on Majestic Princess for next year. Guernsey: walkable and nice. Ridiculous tender lines - fault of ship Cork/Cobh: used Ecoach and had nice Blarney, Kinsale, etc. tour. Very good driver/guide. Dublin: bought online tickets for HOHO bus, tasting at Jamison Whisky and VIP tasting at Guinness. No lines. Princess had shuttles into town from port and caught HOHO bus right around the corner. 8 on the cruise were on the last HOHO bus, but it did not go back to where we could catch the Princess shuttle. Thankfully, the bus driver did take us there and we gladly tipped him. Belfast: used Viator tour, but always with tons of other tour buses. Missed Ballycastle because of some festival and stopped at a distillery for a potty break, but were not told we could do a tasting and found out too late. Best part of tour was drive thru Belfast at end and hearing about the religious strife still going on. Glasgow: used Busy Bus tour - great tour and guide, Frank Orkney; used Orkney Aspects tour; great tour (saw all the ruins), guide, lunch - worth the money Invergordon/Inverness: used WOW Scotland tour; great guide; only saw one end of Loch Ness and would have like to see more of it and Urquhart Castle, but rest was great Edinburgh: Princess needed to provide shuttles to town; lines long; finally shared a cab with others and did not cost much. Took a cab back on our own and still better than train and not that expensive. Bought online tickets for Edinburgh Castle (no lines and free guided tour) and Holyrood House Castle. Walked the Royal Mile between the two and ate at a great French restaurant (found online) between the two. LeHavre: rented a car and drove to Honfleur and other coastal towns - Deauville, Trouville, Holgate and Cabourg. Very crowded since DDay holiday, but great. The coastal towns were all open. Had already seen Normandy Cemetery and way too far to Paris, so this was nice excursion on our own. Stayed in London for 3 days after cruise. Really great! Read Less
Sail Date May 2017
We chose this particular cruise because of its itinerary, particularly the Orkneys since it is an area we would be unlikely to visit independently. It was also undertaken at the end a of 4 week trip in Spain prior to returning home to ... Read More
We chose this particular cruise because of its itinerary, particularly the Orkneys since it is an area we would be unlikely to visit independently. It was also undertaken at the end a of 4 week trip in Spain prior to returning home to Australia. We have not done many cruises and this is our first time with Princess. Embarkation was amazing. No queues, very little time waiting, and extremely friendly and helpful staff both luggage porters and counter staff. On our other cruises we have had to wait for up to two hours in a long line before we were processed setting those cruises off to a bad start. We couldn’t believe how efficient this one had been and kept praising it to whomever we met! The disembarkation was also very efficient (there was an emergency change of port) and we couldn’t fault it. We had a balcony room on Caribe deck. The room showed its age, but was really quite acceptable. It was clean, smelt fresh and had all the necessary appointments and was of a good size. There was sufficient storage space and the small desk was adequate for our needs. The towels were a bit thin and worn and there weren’t any face washers but these are minor quibbles. We had a couple of breakdowns in the room during the cruise but within less than 15mins from reporting the issue a crew member had been and fixed the trouble. Really prompt service and much appreciated. I read somewhere that the beds were new and if so they were well worth the investment. Very comfortable and sleep inducing. We easily slipped into oblivion every night. We had fixed seating and after a bit of a rocky start this was quite acceptable. While you don’t get to meet a wide range of other travellers, you do get to know you fellow diners very well. As it turned out those on our table were very interesting and we wound up getting on very well however there were only six on the table. We would probably look for a table of eight on our next trip. We tried anytime seating once (late shore excursion) and this was OK but we did hear subsequent stories of long waits (up to an hour) before diners could be seated. Overall the food in the dining room was good, but not exceptional. Choices were a little limited and were sometimes uninspired in taste and presentation. There were few meat choices and the steak was often rather tough. Obviously a cheaper cut (that had not been well trimmed) was being used. The chef also seemed to have trouble with very rare, rare, medium rare, medium etc. Often what arrived was not what was ordered, i.e. it was overdone. Seafood dishes were OK but again could be a little overcooked and with limited quantities of seafood. However, the shrimps (prawns) were excellent in every dish we tried (must be a good supplier) and worth ordering. Deserts were also good but not outstanding and again there was not the range and flair one might expect. Dining was equivalent to that in a medium priced café/restaurant. (Maybe this is the price point for this ship.) Drinks (including bottled wine) on the whole were very reasonably priced and the drinks package offered very good value (better than other ships we have been on) for those who enjoy their cocktails and coffee. We also went to the specialty restaurant Sabatini’s. We had trouble with the timing of our original booking but the staff were so helpful we were able to easily change the booking time and day. There is an extra charge for this restaurant, but it was worth it. It is Italian themed and the food and service were excellent. The entertainment was good and very varied. The Princess Singers and Dancers were outstanding. The only criticism is the shows were too short. We would have enjoyed seeing much more of them. Also, the Princess Theatre is very small for the number of passengers and for popular performers it is necessary to get to the theatre at least ¾ hour before the show starts to get any sort of decent seat. Late comers often had to stand. Of the individual performers the piano player, Paul Burton, in Crooners Lounge, stood out as being exceptional. One thing that impressed us was the overall friendliness and cheerfulness of the staff. Almost without exception we were greeted with smiles and cheerful words. The service was very good. At one stage we had a minor problem with our account. The staff member in passenger services immediately fixed the problem and adjusted our account without any hassle. So nice to be treated with respect. The waitress on our table was great, and the bartenders in the international and crooners bars outstanding. One thing that didn’t impress us was the boarding at the end of each port day. One time it took well over an hour and a half (this was a tender port) and even when the ship was docked there were often long queues, especially when tour buses returned. Princess really needs to get more gangways and X-ray machines. Would we sail with Princess again? In hindsight it was a very port intensive trip which meant we had little time (or stamina) to enjoy the full range of activities provided on board. Next trip we will try for more sea days. We also found the size of the ship a little overwhelming preferring something slightly smaller. However if the itinerary and port schedule suited then yes we probably would. We certainly have good memories of this trip. Read Less
Sail Date May 2017
We were on this ship a year ago and liked it very well...so we wanted to take it again. The cruise was very good. I think they have a different food manager now than they had a year ago and I don't think the food was as good as ... Read More
We were on this ship a year ago and liked it very well...so we wanted to take it again. The cruise was very good. I think they have a different food manager now than they had a year ago and I don't think the food was as good as before but it was still better than a lot of other cruises we have been on. One disappointment is that they don't stock a low carb beer for us diabetics ( Michaloeb Ultra of Bush lite). Food quality was good but never hot. And people carving meat sure don't know what they are doing, Good meat, cooked just fine but sliced with the grain makes it stringy....Cabins were fine and ship has been recently refurbished....Surprised at Martini bar to find a bartender we had a year before and service was excellent. All in all was a good cruise . I would like to see better choice in musical entertainment . Too much "elevator music" for me. Read Less
Sail Date May 2017
We chose this cruise because of the itinerary. We thoroughly enjoyed each and every port we went into. We were not able to get into Cobh due to poor weather conditions. That was a disappointment. We found the crew to be courteous and ... Read More
We chose this cruise because of the itinerary. We thoroughly enjoyed each and every port we went into. We were not able to get into Cobh due to poor weather conditions. That was a disappointment. We found the crew to be courteous and helpful. The entertainment was top notch. We hate in several of the dining rooms as well as the specialty dining area. We found the food to be good. This ship had recently undergone extensive renovations, but we found some areas lacking. Only two washing machines per level and one was out of order on a sea day. Our bathroom drain was extremely slow. Staff attempted to remedy. It would get better, then bad again. Sofa in room was soiled and had a small rip. Tender experience in two ports was controlled chaos. Princess shore excursions are overpriced, so we always book privately. For the most part, complaints do not outweigh the positive cruise experience we had. We will definitely cruise Princess again. Read Less
Sail Date May 2017
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