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316 Princess Southampton Cruise Reviews

Took this cruise out of South Hampton to Norway. First of all Norway was fantastic. The cruise however was not. Poor service at the Horizon Court Buffet, not a great selection of foods, boring breakfast, seemed to be geared for the UK ... Read More
Took this cruise out of South Hampton to Norway. First of all Norway was fantastic. The cruise however was not. Poor service at the Horizon Court Buffet, not a great selection of foods, boring breakfast, seemed to be geared for the UK customer’s foods and likes, Cruise did not feel very international, an unfriendly crew, and waiters who had no sense of urgency. Our cabin steward was outstanding and very prompt and friendly. Room was ok, but seemed a bit out of date. Entertainment was usual for a cruise ship, although some entertainment was down right poor. Very few waiters taking bar orders in the large main theater, many travelers around us complaining. They also tried to upsale you many times at bars, restaurants, and shops. Art auction mangers were very busy and in your space many times. I have taken many cruises and this was the least enjoyable. I am undecided if I would take another Princess Cruise when there are so many other Cruise lines available with better services. Read Less
Sail Date June 2018
One of the reasons why we chose this particular cruise was the itinerary. We wanted to be able to visit England, Ireland, Scotland and Normandy France all included. I also liked the flexible air option which worked out very well ... Read More
One of the reasons why we chose this particular cruise was the itinerary. We wanted to be able to visit England, Ireland, Scotland and Normandy France all included. I also liked the flexible air option which worked out very well since I think it was cheaper than if I booked on my own. And since London is quite far from Heathrow and Southhampton I liked the shuttle service that Princess provides. Embarkation went extremely well. We were able to go to our cabin immediately and our luggage was there waiting for us. (that never happened on other cruise lines for us) The Princess Royal has a very good layout for approximately 3,500 people. The theater is large enough to accomodate passengers so it wasn't necessary to make a reservation for a show. On the down side - the food at dinner in the dining rooms was terrible! The Horizon buffet was the same every day - Mostly Asian food. Read Less
Sail Date June 2018
Wanted to see Guenesey and Orkney Isles plus Ireland. Diisappointed not to get to Guurnsey due to weather. Le Havre good to see Bayeau Tapestry, no Princess tours there.. Despite wet weather the trip was worth while, brilliant and ... Read More
Wanted to see Guenesey and Orkney Isles plus Ireland. Diisappointed not to get to Guurnsey due to weather. Le Havre good to see Bayeau Tapestry, no Princess tours there.. Despite wet weather the trip was worth while, brilliant and very interesting to see the 11th centuary tapestey 70 kms wide! Rude taxi drivers at port, wanting to take only rich Americans to Paris and charge 700 euros! The ruins of ancient village in Orkney was fascinating, very good local government guide. Too short a tome in some ports, long in others, no time to see places in Scotland, unable to see Loch Lomond due to early back to ship. Disappointed with food in dining room, limited menus and less than usual good servixe. Horizon Court offered far more choice, only problem was finding what was where, no signs to indicate whixh foods were in which area. Activiities were the same boring things, knitters, ice carving, Zumba needs osme new interesting activiites including some exercise classes during day or acquarobics Read Less
Sail Date June 2018
We chose this cruise to see this part of the world and we prefer the Princess line. The countries were beautiful. We booked excursions through Princess because we had not visited this part of the world and had no point of reference to see ... Read More
We chose this cruise to see this part of the world and we prefer the Princess line. The countries were beautiful. We booked excursions through Princess because we had not visited this part of the world and had no point of reference to see it on our own in such a restricted amount of time. The excursions gave us a good flavor of the area and, for the most part, the guides were good. Understanding that the cost of everything has gone up through the years, I realize the cruise lines have made necessary cutbacks; however, some of these cutbacks are simply cheap. For instance, it would be reasonable on a day long excursion (which is quite expensive) that the excursion provide bottled water and soda. You could certainly buy a 25 cent bottle of water on the ship for over $2. That is just cheap on the part of Princess. Four of the excursions we chose included lunch. The food was good, but the menu was prearranged and we were served chicken at every lunch. The lunch venues seemed somewhat unprepared for the volume of guests and the service was sketchy. Our last stop while seeing the Normandy area was by far the worst lunch venue. We were crammed into a very small space in the back of the restaurant and the service was terrible. We offered nothing to drink other than the water and wine on the table. Our water bottle was never refilled and our group did not drink alcohol. The food was good. The atmosphere was a zero. The ship itself was very well maintained. Our weather was not conducive for outside hot tub or swimming pool. The fitness room had excellent equipment, but did not provide a water cooler. There was a small drinking fountain and a drink vending machine. Another example of the cruise line being cheap. If the aerobic room was being used for classes, there was no place to stretch. There were only two benches for working with free weights. All that being said, I was thankful for a place to workout. I did pay to use the Lotus Spa. The Enclave was well maintained. Unlimited use of this coed spa was $15 0 for the duration of the cruise. It was relaxing and not crowded. It did take some planning to find the time to use it and make the monetary investment worthwhile. We had one unplanned day at sea due to a severe storm that denied our port stop. I did buy a 75 minute head to toe massage/facial package for $139.00 plus an automatic 15 percent tip. It was,wonderful and the masseuse was great. My disappointment in the spa included some of the rude front desk people, the relentless product sale pitches and the deceiving way they attempted to charge for services you thought were covered in one price. As to the food....there was a daily buffet on the 16th deck. All three meals were offered everyday. The food for each meal was always the same and fairly mediocre. They served the worst scrambled eggs I have ever tried to eat. There was one actual restaurant serving breakfast from a menu, but it was not workable for those with morning excursions. Our group of six opted for anytime seating in a dining room for dinner. We were able to sit within the same seating area each night, which allowed us the same wait staff. They were excellent and always made each dinner a fun experience. Some dinner food was wonderful, some just okay. We had an upgraded cruise package which gave us a little larger cabin with a balcony. It was a good deal and I highly recommend the balcony. Having your own space to enjoy the view and access to the fresh ocean air is very worth the money. Our cabin was kept up very well. The shipboard entertainment was a very mixed bag. The ship's performance group had good and bad nights. They had some fabulous vocalists which were showcased very well one night. The other three nights were not so great. Two of those nights were shows that just did not appeal to me or many of the other passengers I spoke with. The entertainers that were brought onto the ship included a ventriloquist, a comedian, a male quartet, a Celtic group, and a solo male vocalist. They were all excellent. The male group and solo male were exceptional. We also enjoyed the interactive game shows provided by the cruise director staff. We have sailed with many other cruise lines and prefer Princess. I appreciate they do not hound their passengers to death to buy beverages packages or raffle tickets as other lines do. After having cruised many times through the years, I am disappointed in the way things have changed. The big displays of fabulously chocolate buffets and ice sculptures do not occur now. The "all inclusive" sodas and other drinks are gone. The late night amazing food buffets are no longer offered and many of the "specialty" cafes now charge for their goodies. So, yes things have changed, but cruising is still a great way to see the world. Read Less
Sail Date June 2018
This cruise was taken with our adult daughter to celebrate our 45th anniversary. We had connecting Mini-Suite Cabins on Lido Deck. This arrangement provided us with more total room than a suite with the added convenience of two separate ... Read More
This cruise was taken with our adult daughter to celebrate our 45th anniversary. We had connecting Mini-Suite Cabins on Lido Deck. This arrangement provided us with more total room than a suite with the added convenience of two separate bathrooms - a necessity when getting ready for early morning shore excursions. The balcony is rather small but functional although we didn't use it very much because of the quite low nightly temps and wind. Being on Lido allowed direct access to Horizon Court, which is where we ate the majority of our meals on Anytime Dining. We thoroughly enjoyed the cruise for its wonderful itinerary which ticked off a few bucket list items for us. We only did independent shore excursions which were wonderful so can't comment on Princess excursions. The Royal Princes is a very nice ship but I think we may prefer smaller ships. That being said, our overall impression of Royal Princess was good in spite of a few glitches. Herding 3,600 passengers around a vessel of that size and doing your best to keep them all happy is a daunting task so I applaud the Captain and crew on a job well done. The Good: 1) Food and service in Horizon Court, Crown Grill and Sabatini's. Variety and quality of food in Horizon Court was a pleasant surprise and the servers were johnny-on-the-spot with beverages and other requests. 2) Entertainment was somewhat better than expected. Especially liked Kory Simon in Crooners and the Irish band and dancers. 3) Excellent lecture on D-Day invasion. I don't remember the name of the authority that conducted the lecture but he really knew his stuff and had effective visual aids. 4) Final disembarkation was reasonably smooth and on time (but see #3 below in "The not-so-good"). 5) Princess@Sea was helpful but needs to provide more detail on account activity and on-board activities. 6) Our cabin steward, Tito, was excellent. The not-so-good: 1) Embarkation mass chaos - what happened to check-in and boarding by deck? If that’s not possible and practical then so state in the pre-cruise instructions. 2) Someone switched the luggage tag on our daughter’s bag at disembarkation. If her bag wasn’t so unique (frankly, quite ugly) we would have never found it in a sea of look-alike bags and when we did find it, it was about to be loaded on a Princess bus headed to Heathrow 3) Poor communication concerning disembarkation at ports of call. Sometimes deck 5, sometimes deck 6, sometimes fore only, sometimes fore and mid-ship, etc. 4) Poor communication about activities on the ship (not enough detail) - and why aren’t DR menus and announcements as well as stateroom account activity posted on the stateroom TV’s? 5) Error on our stateroom bill remains unresolved. 6) Daily statement of charges needs to provide more detail so one can verify the charges or at least provide a receipt at time of consumption to compare to your account later? 7) Daughter was treated rudely by clerk in jewelry store. OK, she wasn't exactly dressed like Ivanka but there's no excuse for treating any passenger with indifference or snobbishness. 8) Theater and other entertainment venues should be outfitted with Loop system for hearing impaired or at least provide assisted hearing devices. For us hearing-challenged passengers (and there are many of us) it’s frustrating to not be able to clearly hear and enjoy the entertainment. 9) Slow and indifferent service in the Dining Rooms. The service on Horizon Court was much better. 10) Long lines and wait times for return tenders from Guernsey and Edinburgh. 11) The cost of beverage packages is pretty ridiculous except for the coffee card. We'd have to be drunk all the time to make the all-inclusive package pay for itself for us. Would like to see something like the coffee card that provides a specified number of drinks for a discount. 12) Too much on-board up-selling. I realize they have to make money but goodness, do I need to be offered the wine tasting event at every meal? and finally, 13) On board Internet is way too slow and expensive. It took me 3 minutes to download a day's worth of emails. Read Less
Sail Date June 2018
This was our 4th cruise with Princess. I don't know if it is just this ship or itinerary but we were disappointed in several things: 1) Dining room food was mediocre, 2) Dining personnel seemed indifferent with the exception of a ... Read More
This was our 4th cruise with Princess. I don't know if it is just this ship or itinerary but we were disappointed in several things: 1) Dining room food was mediocre, 2) Dining personnel seemed indifferent with the exception of a couple that warmed up, 3) Dining service was slow, 4) Tendering at 2 ports was awful. We waited over an hour in one line without even moving. People further back us said they waited 2 hrs. We had no complaints on any of our previous cruises. That being said, we did enjoy the itinerary of the various ports/countries. We had fantastic private tours that gave us wonderful views of the country/cities along with the history of each. The person who kept our cabin was extraordinary. He was friendly, always ready to help, greeted you with a friendly smile and hello every time we met in the hallway. Would we do this again? YES! Do we hope they improve? YES! Read Less
Sail Date June 2018
This cruise had the ports of call we were interested in and left from Southampton so it gave us a chance to spend time with our daughter who now lives in the UK. Great ports but too many of them pushed in one after the other and a lot ... Read More
This cruise had the ports of call we were interested in and left from Southampton so it gave us a chance to spend time with our daughter who now lives in the UK. Great ports but too many of them pushed in one after the other and a lot of people were very tired after that.. Probably one too many formal nights with only a night or two between the last two. We were very disappointed that now cruisers are expected to pay for shuttles to the city when ship "elects" to berth further out to decrease port charges, or so we were told. Have never had to pay for this service before. There appears to be considerably less staff than when we last cruised on the Diamond Princess 18 months ago. Guest artists were wonderful and I think once I saw the Bravo show that I could see the cruise singers talents were more toward classically trained than rock. This cruise is probably not an easy one for people with disabilities. The cobblestone streets everywhere and lack of disability acess in st Petersburg meant some people just had to stay on the ship. Read Less
Sail Date June 2018
So overall a great time had by all, we where a family of 14 and everyone enjoyed their time on board the Sapphire Princess Pros Embarkation and disembarkation: Was the best I have ever experienced! No major queues and the ... Read More
So overall a great time had by all, we where a family of 14 and everyone enjoyed their time on board the Sapphire Princess Pros Embarkation and disembarkation: Was the best I have ever experienced! No major queues and the ‘senior’service team at Southampton did an excellent job! The Ship: Was a decent size not to big and standard for the price we paid for the price we paid The cabins: Are over average size and have recently been upgraded with a fantastic in cabin entertainment system loads of latests films and tv catch ups Spa: Decent, booked in for a full body on a docked day got straight in and Maria was superb for €100 (50 minutes) Food: I thought that they catered well for a group of 14 and could eat together, the buffet was good. Generally all the eateries where decent. Cons The drinks package: DONT BUY THIS!! We always get the drinks package on every cruise (that offers it) but unfortunately due to staff not being consistent in their approach the 12 month old policy 15 drinks per day (used to be unlimited), each member of your cabin can only get 1 drink at a time. We found ourself in constant battles most days swapping cards, as some staff take one card and mark off 2 drinks off and others insist on 1 per drink per card (pick a card, any card) tbf the drinks are cheap enough around £5 a pint. It’s just not worth taking the edge of your holiday by being penalised for purchasing the package Service We found that on NCL, RCC and MSC were more friendly and attentative. That being said our cabin steward was amazing! Entertainment The shows where really, really bad unfortunately the dance crew must of been new as some did not know their routines? On the last night (Variety show) best part of the show was a ‘guest passenger’ that played a beautiful piano piece Overall we had a great time and would use Princess again but NOT THE DRINKS PACKAGE! Read Less
Sail Date May 2018
Chose this cruise to see British Isles. Mostly wanted to see Guernsey and Kirkwall as we had already been to other ports. Unfortunately due to rough seas we could not tender in Guernsey. Kirkwall was fogged in so visibility was not very ... Read More
Chose this cruise to see British Isles. Mostly wanted to see Guernsey and Kirkwall as we had already been to other ports. Unfortunately due to rough seas we could not tender in Guernsey. Kirkwall was fogged in so visibility was not very good. Was also windy and cold almost entire cruise. Probably should have paid more and taken this cruise in July or August. Royal Princess is a great ship but has poor layout. We had room E326 on deck 8 which is a balcony room with "Obstructed View" but really has "Very Obstructed View". I've had other balcony rooms with obstructed view but not like this. Lifeboats are not at all tucked into the ship and the top of the lifeboats are level with the balcony floor. From our balcony we could not see down at all and the lifeboat mechanism towers stood as high as our room ceiling, blocking our view so we could not see much when looking out. Normally we would pay extra for a balcony room in center of ship on higher deck such as 14 (Lido deck is 16), however I'm very glad we didn't. On each side of ship on Lido deck there is a sky walk which extends out about 15 feet. From sky walk you can see the ocean directly below and also see into rooms below. Last thing I would want is to be sitting on my balcony and have people staring down at me from above. Dinner in main dining room Concerto was very good. Menu included "Classic Items", however the steak was replaced with a beef burger. I always enjoyed the steak when none of the nightly main items appealed to me. Royal Princess does have great buffets, much better than other Princess ships we have sailed on. We always get balcony rooms and I prefer one where you can see everything going on below such as on Navigator of the Seas where from our balcony we could see pilot getting off the ship onto the pilot boat. Life boats stick out too far on Royal Princess. Read Less
Sail Date May 2018
Chose this cruise because of the ports, but the ports were the weak link. Too many ports, and most needed either ten?der boats, or a shuttle imto town, or a long bus or train ride to the city advertised as the “port”. Crowd comtrol to ... Read More
Chose this cruise because of the ports, but the ports were the weak link. Too many ports, and most needed either ten?der boats, or a shuttle imto town, or a long bus or train ride to the city advertised as the “port”. Crowd comtrol to get off the ship was poor.. If you were not on a Princess tour, it could take up to 2hours wait in the dining room to get off. Nothing offered , not even water while you waited. The dining room food was good some nights, just ok others. Buffet was actually better for some meals. The specialty restaurants were very good. Internet service too expensive, too slow. Shows were pretty good, but you had to be in the theater 30 minutes early to get a seat. It was a nice vacation, but not as good as other Peincess cruises we had been on. Embarkation took 2 hours. Disembark was smooth. Read Less
Sail Date May 2018
This was our tenth cruise, the last 3 on Celebrity Solstice-class ships. Our travel agent arranged a British Isles cruise on the Royal Princess and we thought we would give it a try. We are early 70's. The Royal is a beautiful ... Read More
This was our tenth cruise, the last 3 on Celebrity Solstice-class ships. Our travel agent arranged a British Isles cruise on the Royal Princess and we thought we would give it a try. We are early 70's. The Royal is a beautiful ship, especially the public decks 5 to 7, including the piazza, a 3 deck atrium. Deficiencies became obvious early on. We had a mini-suite cabin on deck 10 between forward elevators which went to the theater and mid elevators which went close to our dining room. The elevators are too small and at times were almost impossible to get. We have never climbed so many steps on a cruise ship. Rest rooms on the public decks are very small and hard to find. We did the English tea (extra fee). It was held on deck 5 of the piazza. It was very noisy and not handled very well. On Celebrity, the English tea was held in the Murano specialty dining room and was very professional. Our cabin was adequate but not as large as on Celebrity.. The Royal is known for small balconies, and they are. I thought the bathroom was maybe the best we have seen at sea-very nice. On Celebrity this class entitles you to dine in the Luminae dining room, a 90 seat private dining room for suite guests and up, a real treat. This level of dining on the Royal is an extra cost step up to Club Class mini-suite. We prefer to enjoy the white tablecloth effect of the dining rooms instead of the hustle bustle of the Horizon food court. While we did not go hungry, I counted 4 dinner meals that were substandard. My wife had similar experiences. The few times we tried the Horizon, I thought the food was very good. Wait staff and staff in general were fine. The theater left a lot to be desired. On other ships things seem to be scheduled so that early diners see the late show and late diners the early show. I recall few times when all seats were filled. On the Royal, the first show was at 8 PM and most nights many people could not find seats. Many shows on Celebrity I would rate very good or excellent. On the Royal, of 11 shows I would rate 1 very good and 1 excellent (the only one with a standing ovation). The theater on Celebrity is 3 decks and has enough elevation to permit aerial acts. Not so on Royal. On Celebrity the Solarium, an all-weather, enclosed heated pool with a health food cafe is for adults only. On Royal, the adults only is open air subject to the weather. We spoke with some people who usually sail with Princess, and they seemed happy with the cruise (and there is a lot to be happy about). As for us, we will never cruise Princess again. Read Less
Sail Date May 2018
PROS: room Steward was excellent. The room was always clean and well-cared-for. He went out of his way to keep maintenance from happening on our balconies when we were gone during the day. In particular it said on the paperwork that ... Read More
PROS: room Steward was excellent. The room was always clean and well-cared-for. He went out of his way to keep maintenance from happening on our balconies when we were gone during the day. In particular it said on the paperwork that varnishing the railings would take place. It has a really stinky smell which makes me sick. The varnishing did not end up happening, but it was very nice that he went out of his way to make sure that they did not do that on our balcony. Our waiter did an excellent job and the food was provided in a timely manner. The Escape Room activity was fantastic! We have never seen that on any cruise ship we have been on and would love to do it again on our next cruise. The assistant Cruise director was a man who was in charge and I'm sorry I cannot remember his name. He did a great job on this activity. Cons: smoker on balcony which at first I could not tell where it was coming from. I called to the front desk and they wanted to know which room it was in which is next to Impossible because when you stand with your back on the railing and look up all of the rooms are in a straight line so you can't see individual balconies. The Crown Princess had the rooms staggered so it was easier to tell where smoking was coming from. It is not your fault that someone is smoking on the balcony, would like stronger enforcement of the no smoking policy on the balconies. Every cruise we have been on has at least one smoker that feels the rules do not apply to them. On the day we boarded the ship there was some kind of snafu and we waited in the cattle call room for way longer than we should have. It was quite frustrating. The next day we had a tender to Guernsey and on the way back we waited in the sun an hour and a half to get on a tender to go back to the ship. I asked an employee at the port what happened and he said that one of the drivers on the tender ran aground. I understand that these things happen but there needs to be a back-up plan of getting another tender right away, there is no earthly reason why people should have to stand out in the sun for an hour and a half, as some of these people were quite elderly and had a hard time standing. The same employee whom I asked what happened said, "It's okay you're on vacation." My comment was, " Yes I am but I don't want to spend it waiting in unnecessary lines." There was no comment to that. He needed to apologize on behalf of Princess Cruises as he represents you! The food was not as good quality as it was on the Crown Princess a few years ago when we went to Mexico on your cruise line. The first night I ordered roast beef which was overcooked, stringy, tough, and barely edible. The TV was out for two days and we could not watch the Wake show which gives valuable information on the ports we were in. My husband made several calls and even went to the front desk to have this problem fixed and that never happened. Getting off the ship for tours or for anything was absolutely awful, very disorganized and chaotic. People were not keeping to their lines and cutting in front of others which is frustrating. Surely, there has to be a better way! Valuable vacation time was being wasted with that chaotic mess! We had free credits on this ship that we needed to use and I used them at the spa for a massage. The massage cost at least double of what I pay on land. There was a lot of pressure to buy products at the end of the massage and the employees were snooty at the front desk of the spa. It would be nice to have more dance classes as on our last cruise with you to Mexico it had at least one or two every day. This time we had an Irish dance class taught by Lexi which was a lot of fun, but it was the only dance class offered on the entire cruise. Read Less
Sail Date May 2018
We had fallen in love with Scotland through the works of author Peter May. We searched for a cruise that would take us around the British Isles so we could see and taste the magic. We chose the "12 Day British Isle" from May ... Read More
We had fallen in love with Scotland through the works of author Peter May. We searched for a cruise that would take us around the British Isles so we could see and taste the magic. We chose the "12 Day British Isle" from May 13 to May 25 of this year. We flew from Los Angeles to Southhampton and waited to be greeted at the airport. We were greeted and herded. We were branded with a colored dot. We waited and waited and waited. Finally, we boarded a bus that took us to the docks. We had missed lunch, afraid to leave our "corral" at the airport and were getting a bit tired of being pushed and shoved but it didn't end there. We had another 2 hour wait with our co-passengers. This was not the "you will be able to board and have lunch at your leisure while your cabin is being set up." This was really uncomfortable, not just for us but for all. We were never told the reason for the delay. Each port was wonderful...and would have been nicer had we not been again herded into groups. So much effort to make the disembarking miserable. The entertainment was only so-so. There was an Irish comedian who was pretty good and a ventriloquist who was great but the company's singers and dancers were pretty amateur. I had my hair done at the Spa and was pleased so I signed up for Ionithermie Super Detox treatment at $159.00. What a rip-off! I was promised to lose between 1-8 inches. I lost 3/4". The young lady who gave me the treatment rushed through it the minute I said I didn't want to buy any of the products she was selling. Even after a shower I was back in my cabin in less than an hour from the starting time. I even approached the manager and asked for my money back but that didn't happen. Perhaps it was the size of the ship, perhaps it was just a bad alignment of the stars, but this was the worst cruise experience we have had. On our last morning, we received a 4 page news log of the cruise that told us what we had seen each day...too bad it hadn't been announced. We asked several staff about the landmarks we could see and no one knew what they were. Sorry, Princess, we would not take another of your cruises. Read Less
Sail Date May 2018
Had travelled on Royal Princess to the Mediterranean previously and had loved it. The good The balcony cabin was very nice but we went on the Ovation of the Seas after this cruise and that cabin was exceptional. The service on ... Read More
Had travelled on Royal Princess to the Mediterranean previously and had loved it. The good The balcony cabin was very nice but we went on the Ovation of the Seas after this cruise and that cabin was exceptional. The service on board was very good. Afterwards abysmal! The bed and pillows amazing - I had the best sleep! The shops and the sale days. The spa - I had a fantastic massage and facial. And they had free mini seminars which were great as well. The bad The organisation of the tenders was dreadful we waited in Guernsey for nearly 2 hours to get on a tender and this was in the middle of the day - not at peak time. They said that they were doing as best as they could but you could see that there were plenty of tender boats still on the ship. This occurred again at Edinburgh (South Queensferry) and was made worse by the bus ride in and out of town being about 3/4 hour. So out of the 10 hours allowed for sightseeing there was over 3 hours taken out of that with transport into Edinburgh. The meals were not as good as I remembered them to be previously. With flavour on a lot of dishes being too salty- does someone actually do a taste test? The floor shows are very amateurish although the band and singers on the Piazza quite good The internet connection - so very slow! The poor guy in the internet cafe would have to either medicate or have some stiff drinks before starting his shift to handle the complaints. I thought that this was perhaps the best you could expect at sea but on the Ovation the connection was extremely fast. A lot of the appeal of a cruise was lost because of the weather - but that was our fault for not thinking more about the impact that it would have. The excursions - dreadfully overpriced! Organise your excursions through your cruise critic roll call privately so much better. Although even these are expensive at these ports. The most disappointing aspect of this cruise was the after sales service. Absolutely woeful. We left behind in the cabin 2 document folders - we advised them of this the very next day and have sent 2 emails but no response until I went on their facebook page - I then got an email thanking me for my patience they would be back to me - this is over 3 weeks ago since I first advised them. Very disappointing! Read Less
Sail Date May 2018
We choose this cruise because in the past we've cruised with Princess and have been very pleased. Also had all the ports of call we wanted to visit. The entertainment was good and the excursions were good and our cabin service ... Read More
We choose this cruise because in the past we've cruised with Princess and have been very pleased. Also had all the ports of call we wanted to visit. The entertainment was good and the excursions were good and our cabin service was wonderful. The dining was not good at all. Too many "gourmet" dishes. It was like they were trying too hard. Everything covered in sauces we did not want and too spicy. Not enough just good food. We had to wait over an hour one night to get seated. The main issue was the casino. I was traveling with three other people and we all played a lot of slots, but nothing seemed to pay off. I knew It's all Luck, but we did not talk to anyone that seemed to be winning at the slots. Not even a little pay off. One of the passengers failed to cash out on a machine and he accused the next person of taking his $99. He verbally attacked the person playing the machine and demanded they give him his $99. That person said the $99 was not on the machine when they put their card in and did not check the balance on their card, and they had been playing the machine awhile and had no idea what the balance on their card was. The casino staff got involved and handled the situation very badly. The staff harassed the player to pay the guy the $99. The player pulled out $100 and gave the money to the casino staff member, to end the situation although they had no idea if they owed this money or not. The poor player did the right thing. If the casino thought the guy failed to cash out they should have paid him the $99. What is $99 to a casino taking in thousands and thousands of dollars. They should never have harassed another passenger that had no idea what really happened. Read Less
Sail Date May 2018
We chose this cruise for several reasons, the main one being we got it at a good price. We had cruised with Princess twice before, at the beginning of 2016 and again at the beginning of 2017. We liked the line, we had been to the Med ... Read More
We chose this cruise for several reasons, the main one being we got it at a good price. We had cruised with Princess twice before, at the beginning of 2016 and again at the beginning of 2017. We liked the line, we had been to the Med before but this particular itinerary took us to four new ports, which was a big plus. We had read that the Sapphire Princess had been in for a refit and the two main things we noticed were the lovely new mattresses which were ever so comfortable and the big new TV screens. Unlike a lot of folk on holiday we seldom if ever watch TV in our cabin, we do enough of that at home, so having a lovely big screen did not bother us but I dare say it would make a lot of people happy compared to the TV sets they had previously. We noticed a number of changes from the two previous cruises we had taken with Princess, most of which would come under the heading of "cost-cutting" or "penny-pinching", but before we get on to the negatives let me mention the positives first. We have now cruised ten times with four different cruise lines and I can honestly say that by a distance the Theatre Troupe and the house band "Atomic" were both the best we have ever seen. We kept looking out for where Atomic were playing and tried to catch them whenever we could. We have another Sapphire cruise booked for next year and hope Atomic are still around then. The staff were excellent and very friendly from our cabin steward to the waiting staff both in Horizon Court and in the MDR. Embarkation and disembarkation both went without a hitch. Now for some of the downsides. We are in the Captain's Circle and on previous cruises we met for nibbles between 17.00 and 19.00 in Skywalkers, one of the best viewpoints on the ship for leaving port. The lovely food they laid on free was excellent, we would buy a drink and watch the ship leave port, it became a routine for us on departures. On the Sapphire the Captain's Circle met in Club Fusion, deck seven, no views and the nibbles were dreadful. We went once and never went back. On previous Princess cruises there were two Happy Hours each day when you could buy a second drink for a dollar, that has now been dropped right across the fleet. I used to look forward to playing bridge in the card room on sea days. The card room has gone and has now been turned into a bar, I guess there is more money in it for Princess, especially as it is a smokers' bar. In Horizon Court we found the selection and quality of food at Breakfast and Lunch was pretty good, to be honest we sometimes thought the quality was better than in the MDR, but Afternoon tea has really gone down market. There used to be little sandwiches, rolls, little savouries; now you have to make your own sandwiches with pate and cheese slices being the only fillings available. Everybody of course has different tastes for their evening meal, but we found ourselves going for the Favourites side of the menu far more often than we have done in the past. The thing which came over to me most, however, was the money-grabbing aspect which I had not seen so much previously. There were two specific things which happened which really upset us. In Barcelona we were told that the berth was five miles out of town and that there were taxis available. What we were not told was that the port laid on a shuttle bus for two euros. We discovered that ourselves online. In Marseille we were again told that the berth was five miles from the city and Princess sold shuttle bus tickets at the outrageous price of 16USD each. What we were not told was that the port put on a free shuttle bus just a few minutes’ walk from the ship. That was just downright deceitful and there were a number of angry passengers on the 16USD bus when they saw fellow travellers getting a free bus into the city. We spoke to a number of fellow passengers who all said the same thing, that they thought standards had dropped. Silly things like not being able to have a tray in Horizon Court, not being able to get juice from a machine but having to ask a waiter for it all help them to lower their costs but at your inconvenience. On my return I wrote a long letter to Princess Customer Services who replied with an error-laden email denying everything. This is a cut-throat industry and they are obviously doing everything they can to compete. They have good itineraries which means I will be travelling with them again as I dare say the others in the same price range will be taking similar steps to remain competitive. Read Less
Sail Date May 2018
The itenary started out good, but due to circumstances beyond their control we were unable to complete the tours originally booked. The traditional dining food was good, the menu unexciting and the service was disappointing. Our ... Read More
The itenary started out good, but due to circumstances beyond their control we were unable to complete the tours originally booked. The traditional dining food was good, the menu unexciting and the service was disappointing. Our CABIN(E214) was situated a floor above the Princess theatre and as a result we were bombarded with continual noise from about 11 am to 11 pm. Also the cigarette smoke from the casino seemed to permeated the floor from the stairs to the forward sections. The CABIN itself needed a lot of repairs walls with gouges, toilet repairs and the thermostat could not maintain temperature. We experienced great service at Vines, International Cafe and with our room steward. The ship needs upgrades to their internet service, the in room televisions, and the delivery system. It uses an analog cable system providing noise and distortion in the video. Our room safe locked our items with a low battery display just before debarcation to a prepaid tour. Often when we called for maintenance, they sent someone illprepared to fix the problem. I had to tell their customer service people twice that they weren't providing service and needed to escalate the issue to get resolution. Read Less
Sail Date September 2017
We sailed the Caribbean Princess from Southampton 9/22/17 to Ft Lauderdale 10/7/17. It was our 45th cruise, but first transatlantic. We used Princess’ EZ Air for Virgin Atlantic BOS to LHR and enjoyed a day in London pre-cruise. ... Read More
We sailed the Caribbean Princess from Southampton 9/22/17 to Ft Lauderdale 10/7/17. It was our 45th cruise, but first transatlantic. We used Princess’ EZ Air for Virgin Atlantic BOS to LHR and enjoyed a day in London pre-cruise. Overall we had a very good, relaxing time. We love sea days; the first two were very cool, but the other eight were fantastic. We relaxed on a Lido Deck chaise alternating between napping and reading. Deck crew did an amazing job removing debris left on unoccupied chaises! We have sailed the Caribbean Princess a couple other times, so readily acclimated to the layout. Our stateroom was obstructed view E515; the location was fantastic with quick access to mid-ship elevators and a short walk to the aft elevators. We went forward only for the evening shows in the theater. Our stateroom view was only slightly obstructed nicely positioned between lifeboats. The first day’s Patter advised us that we would enjoy FOUR production shows over the course of our 15 night cruise; our cruise director “Gary” echoed that information at the Welcome Aboard Show. Unfortunately we actually got to see only three production shows: Bravo, Born to be Wild and Broadway Ballroom. My husband loved the first and actually went to two showings of it. I strongly preferred the last one, but we both enjoyed them all. We were very disappointed that, although told we’d also see “Piano Man” it was never performed and we did not receive any explanation. Fly on entertainment included vocalist Todd Adamson and violinist Chris Walker, both of whom did a great job. We also had a magician whose show consisted of only sleight of hand tricks, mostly performed and displayed by overhead projector…in a theater that seats more than a thousand guests. We also had a musician who played a couple unusual instruments for 30 minutes…on a formal night. “Voice of the Ocean” is essentially the karaoke finals presented as the evening’s entertainment. We really enjoyed about half of the shows, but were seriously unimpressed by some of the others. Many evenings the group “Nexus” performed in the Explorer’s bar and they were wonderful for listening and dancing. Passenger demographics on this sailing was predominantly retirees; we love Movies Under the Stars and expected movies would be planned accordingly. Not so. We were treated to flicks like "Lego: the Batman Movie." There were a few that we really enjoyed but our cruise had only a half dozen kids and the movies presented were absolutely not tailored to the primary demographic on board. We booked all of our shore excursions with Princess so we didn’t have to plan, think or worry. The motor coaches and narrators all did fine jobs. We enjoyed the cobblestone streets and canal of Brugges, absolutely loved Paris and our dinner cruise, Lisbon was OK. Horseshoe Bay in Bermuda was beautiful. I’m certain we didn’t lose weight on board. We had breakfast in the dining room only once; the buffet breakfast was exactly the same thing day after day. But the omelette station (far aft) was very good, bacon was crispy and Princess has the absolute best ever (raisin free) bran muffins. We bought the coffee card and enjoyed a lot of fresh brewed coffee from the International Café. We had lunch in the dining room three times, but the menu wasn’t anything special, so we grazed on the Lido Deck most of the time. This cruise is the first time (of 45 cruises) that we left feeling rather disappointed in the food. There were always some odd casserole concoctions, pre-made sandwiches, very repetitive mediocre soups and too often we ended up having pizza. I tried the burger place twice, but the “American cheese” is actually the wrapped slices of processed cheese food (51% cheese, 49% oil,) NO, thank you. The “ice cream” is actually some artificial frozen dessert mix that is neither rich nor creamy; I tried it once and hubby tried it twice – very disappointing. The MDR for dinner was much better. Service was very good and we never had to wait more than a few minutes to be seated. Although we did have to choose from the Princess favorites too many times (salmon or fettucine alfredo) the food was well prepared and well presented. I left a 15 night cruise seriously impressed by ONE meal…the chicken pot pie. Neither of us usually eat dark meat, but this was absolutely delicious. I had dessert only two times – once just ice cream, but the texture had ice crystals and the other time was supposed to be New York Cheesecake, but the texture was too soft, not firm as that item should be. My husband had and enjoyed dessert almost every night. Our biggest food-related disappointments were the quality of Lido Deck options and that the aft section is now set up as extra charge dining outlets. On prior cruises, we loved having dinner with table linens, but casual Lido atmosphere with some MDR selections on the buffet. We are booked on our next Princess cruise to Hawaii (for the third time.) But cancellation is an option due to our disappointment in the casual dining food. Read Less
Sail Date September 2017
We chose this cruise for itinerary. Unfortunately the second half ports were changed before final payment. We thought long and hard about canceling. Sorry now we didn’t. We flew to Heathrow on Princess EZ air. Flights went well. ... Read More
We chose this cruise for itinerary. Unfortunately the second half ports were changed before final payment. We thought long and hard about canceling. Sorry now we didn’t. We flew to Heathrow on Princess EZ air. Flights went well. We landed at 6:15 am and it took almost two hours to get off the plane and through passport control. A nightmare. We found our princess transfer easily and were on our way to South Hampton by 8:45. We arrived at the ship about 10:15, had to wait to get our cruise cards, then had to wait to board the ship. I think we were on by noon. For the first time ever we had booked a mini suite. I wasn’t impressed with the cabin. The carpet was very worn. The bathroom floor had chipped tiles. The grouting was dirty. The balcony was very rusty and appeared to have paint stains on the floor. On the plus side, there was plenty of room and storage. The bed was very comfortable. And thanks, Princess, for allowing a catholic priest to say Mass on Sunday. It was much appreciated. We had traditional dining, in the Palm, early seating. We had a terrific waiter for the first 12days. She was very friendly, outgoing, enthusiastic. Unfortunately someone decided to move her for the second leg and we got an older guy just back from vacation. He obviously had a difficult time getting into the routine again, as he forgot several second courses, never made any recommendations, didn’t serve ladies first.. just a bad experience. The menus were ho hum, and the same choices were offered several times. I had spaghetti and meatballs one night and the meatballs were undercooked. The waiter tried to tell me they looked red because they had catsup in them. I know when meat isn’t thoroughly cooked. We found the buffet choices very repetitive, especially at breakfast. Lunch always had lots of choices. Dinner wasn’t so great. We had burgers at the grill. They were good. Pizza from Slice was cold. We enjoyed the pub lunches. There was a pizza lunch in Sabatini’s one day. We each got a small pizza which was freshly made, so service was slow. I suggest having slices to choose from. Loved the ice cream. The entertainment was hit or miss. Some was okay, some was awful. We had seen many of the production shows on other cruises, and they were repeated from one leg to the next. Other activities were always the same. Too many sales, raffles, art shows, photo ops. Didn’t particularly like the cruise director. He spent most of his time dancing. A big plus was the staff. Most were very friendly, helpful and seemed happy with their job. Right out of the gate we missed our first port. Then a strike at LaHavre prevented our stopping there. I was very disappointed because we missed our tour to Normandy and the American cemetery, one of the reasons we chose this itinerary. The tender experience left a lot to be desired. Disembarking at ports was slow and confusing. Getting back on the ship was also slow, because they had only one security station open most of the time...poorly handled. The weather for the most part was chilly, windy and rainy. The seas were also rough a couple of days and nights. We would not travel on this ship again. After several cruises on Princess, we are thinking of canceling the one we have booked for next summer and trying another line. Read Less
Sail Date September 2017
Pricing: Princess originally offered this 5-port transatlantic voyage at $2k each for midship balcony cabins. Upon eliminating 2 ports and substituting 1 port, the balcony price reduced to $1,500. We were told the skipped ports were ... Read More
Pricing: Princess originally offered this 5-port transatlantic voyage at $2k each for midship balcony cabins. Upon eliminating 2 ports and substituting 1 port, the balcony price reduced to $1,500. We were told the skipped ports were because the ship was operating on only one engine instead of two, and could achieve only 18 knots instead of the normal 20-something.Onboard we learned that some people received phone calls offering $399 for balcony cabins. I telephoned Princess weekly, asking for the lowest price, but my $1,500 was never reduced. Princess engages in oddly discriminatory and capricious pricing. Onboard: Onboard activities are thin: same old trivia; "the wake show" up-selling liquor & up-selling costly onboard restaurants; bad movies suitable for teenage boys, Princess Players trying to update their offerings but failing; huge casino and bingo push, art auctions and sales, fakey raffles for overpriced jewelry, hard sell for onboard "boutique" and jewelry stores; "specials" for overpriced liquor drinks; constant daily "blowout sales" of crappy t-shirts and poor quality clothing and junk jewelry; just awful offerings. No port history/culture lectures at all, few documentary in-person presentations, with gawdawful screen projector slides, no innovative activities at all. Every square inch of the Caribbean Princess is a profit center, to be exploited in addition to the fare for the voyage. Renovated Caribbean Princess: Princess touts a multi-million-dollar so-called renovation of the Caribbean Princess. Reality: the Horizon cafeteria on Deck 15 was renamed Marketplace Fresh with no menu changes; the cafeteria seating area has new window coverings and white walls, and the floor covering was changed. Hand washing stations were added to each end at the cafeteria entrances, but the soap dispensers did not work. If any cabins were renovated, it's a well-kept secret. My midship Aloha Deck cabin had the same old carpet, furniture, and accessories as my previous three Caribbean voyages, other than the new mattress which was quite a good improvement. Paint throughout the ship has breakthrough rust, varnished railings on my balcony were peeled and worn down to bare wood, the blue plastic balcony floor pad was splattered with white paint and indistinguishable stains, the tiny shower shelf was missing the bar that keeps things from falling, the shampoo/conditioner on-wall shower dispenser plungers did not work well and the products were positively abysmal. Bar soap is now a wafer thin round which came packaged in paper, much smaller than is easily handled. Planned maintenance was ongoing. Hot tubs were shut down one by one for installation of new parts, service people were repairing various components on outside decks, and it was clear that Princess was undergoing maintenance at sea that appropriately should be undertaken between voyages, all at inconvenience to customers. Cabin: The cabin felt like an inexpensive hotel; not luxurious, not furnished with upscale thoughtfulness; it was just plain old and tired and depressing. The television had a screen too small to be viewed nicely from the only place to watch, the bed. And it didn't work well; much of the time the audio worked but not the video, and the remote worked with difficulty even after two attempts by maintenance to fix it. No replacement was offered. Excursions: Bruges, Belgium canal cruise excursion was wonderful. Lisbon's trip to Sintra and Cascais produced a 4 hour bus ride with 35 minutes in Sintra and 1 hour in Cascais. Clearly not worth the pain. LeHavre's trip to Honfleur, France was unremarkable, as the small town is primarily dozens and dozens of restaurants at the river, with a semi-interesting old wooden church and a couple blocks of "old town" viewed by walking down the street but not actually going into or experiencing anything along the way. Worth skipping. We entertained ourselves in Bermuda. Overall, excursions were a huge disapppointment, as it seems Princess is offering reduced experiences for greater cost. The bottom line is worshipped by Princess. Employees: They are uniformly well trained, unctuous, and courteous. It is, however, interesting to note that employees in the public areas of the ship are expressionless, unengaged, and trained to be unflappable in the face of unhappy passengers. I found that stultifying. Room stewards were more happy with their jobs, perhaps because they have much less face time with customers, and because they can nearly always accommodate requests by customers. The front desk employees have but a thin veneer of knowledge, being wholly unable to appropriately respond to a gigantic flap that ensued when "transfers" to the airport and hotels in Ft Lauderdale at the end of the cruise proved to be a significant ordeal. I paid Princess in advance for a transfer from the ship to the Ft. Lauderdale airport to make my Princess E-ZAir flight. The front desk invalidated my transfer, telling me they could not get me to my flight on time. They told me to arrive at the onboard transfer location at the appointed time, even without a transfer ticket, to be led off the ship with the group, and to get a taxi on my own and hope for the best. The front desk woman advised me Princess of course would not try to change my flight, as this would be "very expensive". Wow. The transatlantic crossing was uneventful during October, no storms. I'd like to see Princess return to its old upscale status, but it appears they are headed to the basement. I am wholly disappointed. Read Less
Sail Date September 2017
We got an unbelievable offer to take this cruise, and truly could not pass it up! This was my 15th cruise with Princess and my husband's 13th. I have to say, Princess' EZAir is amazing! We got a phenominal price for the ... Read More
We got an unbelievable offer to take this cruise, and truly could not pass it up! This was my 15th cruise with Princess and my husband's 13th. I have to say, Princess' EZAir is amazing! We got a phenominal price for the airfare and had a good flight over to England. We opted to take Princess' transfer from Heathrow to Southampton and was very pleased with it as well. We boarded the ship and were happy campers! The first production show, Bravo, was amazing!!!!! I met, by accident, the lead singer in the production the night before, and she was truly wonderful!!!! The swells were pretty bad but neither my husband or myself ever got sick. They did put out the barf bags but fortunately, we didn't need them. I have 2 main concerns about this cruise. First, I felt that the food was NOT good, whether it be the MDR or the Buffet. Everything seemed to taste and smell the same day in and day out! I ate a lot of fruit and even lost 5 pounds on this cruise!!!! The best food and the hottest food was the hamburger place...and that is pathetic! Our waiters in the MDR were fabulous! They couldn't do enough for us despite problems. I preordered and prepaid for 3 bottles of White Zinfandel a month in advance to the cruise, to enjoy on the cruise. When I called down to the Room Service....I was informed that they had not gotten any White Zinfandel on the ship in Southampton, and I would have to take something else. Needless to say....I was NOT a happy camper!!!!!!! I ended up drinking 3 bottles of Chablis but wasn't happy about it. I have to say the cabin was very comfortable. The new beds were truly heavenly! We both slept very good!!!! Lots of storage! Love the International Cafe(especially the Cashew Chicken) and always buy the Coffee Card! We took one shore excursion in Lisbon, Portugal, and was a little disappointed in it. Mostly on the bus riding but did stop for an hour to shop! I would have loved to stop at other areas rather than the beach for an hour to shop. All in all, it was a good cruise, but the food was not what we would expect from Princess. Read Less
Sail Date September 2017
The cruise itinerary was fine. We planned our own excursions. Caribbean Princess is a little tired, but we know that when we booked. The beds and bedding were new and great. The bathroom tiles are old but all edges and corners in ... Read More
The cruise itinerary was fine. We planned our own excursions. Caribbean Princess is a little tired, but we know that when we booked. The beds and bedding were new and great. The bathroom tiles are old but all edges and corners in shower have been resealed so there is no mold. All staff members, especially our room steward, were extremely friendly and helpful. The food was terrible. The main fruit on the buffet was watermelon, cantaloupe, and honeydew, and chunks of the of the same which was okay, but no variety. How about peaches, plums, cherries, grapes, nectarines? Same fruit served In the main dining room for dessert. No variety in vegetables either. Mostly carrots. No asparagus, beets, Brussel sprouts. Food wasn't seasoned either. Nothing really tasted great and made you want to eat more. I actually lost weight on this cruise. I am a dessert person and usually order two. I didn't even finish the desserts I ordered except the Crème Brule. Actually, the best thing were the chocolate chip cookies. When the best thing they highlight is a 24 hour cereal bar, and a peanut butter and jelly station, you know something is wrong. Honestly, I don't think we had very many children on this cruise, if any. We cruised on Princess 7 years ago and it was the best. The food was wonderful and I was looking forward to the molten chocolate dessert that I can still remember. I ordered it every night, it was that good. They don't offer that any longer. Read Less
Sail Date September 2017
We chose this cruise mainly to see Normandy France which was our last port. Our first port to Gernsey was cancelled due to weather. Dublin was a two day stay. We did the Hop On Hop Off bus the first day. The second we did an ... Read More
We chose this cruise mainly to see Normandy France which was our last port. Our first port to Gernsey was cancelled due to weather. Dublin was a two day stay. We did the Hop On Hop Off bus the first day. The second we did an excursion to Blarney castle which we booked when we got off the ship for half what Princess was charging. Blarney castle was amazing. We did stand in line for 30 minutes or so to start the climb up the narrow circular stairrway to the top. The climb is slow going and very narrow and slightly claustrophobic. The view from the top was gorgeous. Kissing the Blarney stone is not for anyone with back or neck issues as you have to lie down and tilt your head upside down to kiss the stone! At Belfast we had privately booked a Game of Thrones tour with seven of our friends through Viatour. We waited for the bus for 30 minutes before finding out it left a half hour early! We went to Irish Tours to sort it out and were told we were sent an email the day before telling us the bus would leave a half hour earlier! Of course none of us had email on the ship. They should have realized this and had the driver wait especially if seven people were missing! We ended up hiring a van to take us to the same places. Of course now we had paid for two tours! The driver was amazing, took us to The Giants Causeway (not to be missed!) We also went to Dunluce Castle on the coast which was gorgeous! Our next port was Glasgow according to our itinerary but it was Greenock which is 45 minutes from Glasgow. The ship did not provide a shuttle and we had to pay to get to Glasgow to get our HopOn bus. I feel Princess should not list Glasgow as a port because it's not. This also happened in Edinburgh. We took Hop On buses in each city and that was the best way to see all the sights.Make sure you know before hand that Scotland uses the English Pound and not Euros. We didn't bring enough pounds and had to use an ATM. We brought way too many Euros. Invergordon was our next port. Very small town. We just walked around. The night before LeHavre the captain announced there MAY be a port strike and we would not be going there. I've never seen so many unhappy passengers! Going to Normandy or Paris was really the main reason for this cruise. Instead we went to Guernsey Island ( our first cancelled port). The tender line was over an hour wait! The island is very interesting in that it was German occupied for 5 years during WWII. Lots of history. Now for the ship. Our room was an obstructed view but we could see 2/3 fine. The new matresses and bedding were very comfy. We were on deck 8, not my favorite. I prefer deck 5 on Princess. It's the happening deck. the coffee bar and international cafe are there. It's open to the decks above and has music in the evenings. since there wasn't anything outside due to weather, I'd prefer this deck. This is our 5th Princess cruise, and the food was not great in the dining room or the buffet. I had one meal I liked. The sugar free cakes were the best. The entertainment however was great. Two great comics and the Princess singers and dancers put on some really good performances.There was a Scottish duo who were also very entertaining. As for other happenings on the ship. I took 2 line dance classes and learned how to make a Celtic knot. The problem was everything the second time was a repeat. With inclement weather, Princess should have had more to do on sea days. There is no 2 for 1 drinks in the bar like on our other cruises. the coffee cards are worth it if you drink lattes or mochas. The coffe on the ship is awful, not brewed anywhere but on deck 5 and you have to pay for a cup of brewed coffee. Cruising used to be fun and afforable but not so much anymore. We're going to go back to Carnival for the next one. Even though we're seniors, we still like to party and dance. Read Less
Sail Date September 2017
We cancelled an Oceania cruise with similar ports to cruise with Princess and two other couples. We are all retired and selected a non-peak date and took our chance with the weather. It was first cruise with Princess. The port ... Read More
We cancelled an Oceania cruise with similar ports to cruise with Princess and two other couples. We are all retired and selected a non-peak date and took our chance with the weather. It was first cruise with Princess. The port selections were wonderful. Due to bad weather we skipped channel islands but picked it up again on the back end due to La Harve being cancelled. We were disappointed that we were unable to visit Paris on our excursion. There were a lot of people upset however we understood that Princess had no control over a dock strike. The only issue was they gave little information. The announcement was that the port was cancelled due to an scheduled port strike. Seems like they would have known that earlier and could have adjusted time in other ports. Did not like additional sea days. The tinder in Guernsey was difficult. Rough weather caused many to get sick. We spent two days in Dublin which was one too many. Belfast and all of northern Ireland was wonderful. Took the Game of Thrones excursion and had a great day. Don't miss Giants Causeway and the rope bridge. Edinburgh was our favorite. Tinder and slow transport to downtown caused us to have little time. Would have preferred two days in Edinburgh. We plan to go back and spend a week in Scotland. The quality of the food a great disappointment. There was plenty of choice but little quality. Minimal seasoning on dishes. We did enjoy one night in the dining room (escargot, lobster and prawns). The Crown Grill (extra $29 pp) was worth the additional fee. Top quality steak compared to regular dining which was always tough. Service and staff were the best. Always a smile and kind word. Our steward Lizzel was wonderful. Entertainment was good however you had to get to the theater 45 minutes before performance to get a seat. Read Less
Sail Date September 2017
We enjoyed the ports of call except for missing Le Havre on the 12 day British Isles portion of the cruise. But the ship needs some serious work done on it. The air conditioning didn't seem to work all through the night --we would ... Read More
We enjoyed the ports of call except for missing Le Havre on the 12 day British Isles portion of the cruise. But the ship needs some serious work done on it. The air conditioning didn't seem to work all through the night --we would wake up sweating. The shower water temperature was never regulated. It would go from Hot to cold & back again after just a couple days into the cruise. I reported numerous times but it still was not resolved by the time we got off the ship & no one ever got back to us. the drawers would open of their own accord when the seas were rougher & that never got resolved either. Our cabin steward tried to tell me they were designed that way. Steamers was a total disappointment--miss the Crab shack. The food was not very good in Steamers---I will never try it again it was so bad. 4 of us went & all of us agreed not worth the extra $$ charged for it. The food was pretty good in the regular dining room. The fish was nicely cooked but the duck was so overcooked. The shows were enjoyable for the most part--some great entertainment. We love Bravo --saw both shows --Love the Sopranos. Read Less
Sail Date September 2017
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