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389 Princess Southampton Cruise Reviews

We chose our cruise mostly for the port destinations and because family were already booked. We were really impressed by space in our mini-suite cabin and the club-class dining exceeded our expectations. Didn't go to any ... Read More
We chose our cruise mostly for the port destinations and because family were already booked. We were really impressed by space in our mini-suite cabin and the club-class dining exceeded our expectations. Didn't go to any speciality dining venues because we had everything we needed including lobster, steak and baked alaska! Nothing was too much trouble for our waiting staff and they anticipated every need - remembering personal preferences. Wine list was good with a good selection of bottles starting at about $37. Entertainment was of a very high standard with stars from the west end. Elevator roulette is not to be missed! Scavenger hunt was frantic but great fun. The only downside was the excessive cost of princess shore excursions. Local options are invariably a better bet. Tip - always remove automatic gratuities and reward special staff individually. Embarkation and disembarking were a breeze. Would happily return onboard - in fact, cannot wait! Read Less
Sail Date April 2019
No words can describe this excellent ship & our cruise to Scandinavia. Embarkation was speedy & very smooth. The ship was refurbished last year, & it's looking great. New furnishings& carpets were lovely. Inside ... Read More
No words can describe this excellent ship & our cruise to Scandinavia. Embarkation was speedy & very smooth. The ship was refurbished last year, & it's looking great. New furnishings& carpets were lovely. Inside cabin was large enough, comfortable bed, Egyptian cotton sheets on Queen sized beds were a delight!!! Food in the dining rooms was fine & with good choices. As for the entertainment, rhis is where the sapphire comes into it's own. I have never seen such superb shows both production ones & individual artistes. Standout star was Phil brown who is now in London West end in the lion King. He had the entire audience in the palm of his hands & received a standing ovation which was well deserved. The staging of all the shows both in lighting, sound & sets was incredible you would not believe you were on a ship in the middle of the ocean. As for the itineries, we went to Copenhagen, skagen & Oslo. All of these places were very interesting & luckily the weather was sunny & quite mild. The ship is not too big, about 2800 people, but it never appeared crouded. To conclude, we have been on many cruises over the years, & we can honestly state that this was easily the best, so much so, that when we disembarked we shed a few tears to leave this lovely ship!!! Read Less
Sail Date April 2019
I am going to keep this short and to the point. The sapphire princess is a beautiful ship (slightly older and less gimmicks than other ships) but what an amazing time we had. A little background:- my wife, son and I mostly cruise ... Read More
I am going to keep this short and to the point. The sapphire princess is a beautiful ship (slightly older and less gimmicks than other ships) but what an amazing time we had. A little background:- my wife, son and I mostly cruise with Celebrity, princess and rcl. What stood out for me on this cruise was the standard of service princess cruises provide. The staff honestly couldn’t do any more - vs P&O where they need to do a lot more. We cruised on the Azura the week before this cruise and the quality is night and day. It was my first P&O cruise and a major shock to my system. Anyway, onto the Highlights:- 1. Main dinning room food was fantastic. Varied and excellent with the most excellent service. 2. The singers on the ship were 10/10. Best I have seen and they have really moved away from some of the tacky cruise shows they provided previously. 3. Never seen so many pools on a ship - great variety and always a hot tub to myself. 4. Movies under the stars - it was rather cold some nights, but I love this concept and enjoyed it immensely. Popcorn and ice cream is a great touch. 5. Alfredo’s Pizza - complementary pizza restaurant onboard - excellent. 6. Sky walkers viewing lounge - what amazing views up there. Beautiful. 7. Table service during breakfast at the buffet restaurant was always excellent. What they could do differently: 1. Keep painting. Seems never ending work but passengers appreciate a fresh looking ship so keep up the maintenance. 2. Bathrooms in cabins look little tired. Need a refresh. 3. The platinum and elite drinks reception in sky walkers is a bit rubbish. Instead of the food (served between 5-7pm) if they enhanced the range of lower price drinks from 1 to say 5 they would bet a much larger crowd and sell far more. Also, they should keep that bar open during sea days - they would make money from drinks. Read Less
Sail Date April 2019
I wanted to cruise the Mediterranean thru the Gibralter strait. Sapphire Princess is a wonderful ship, one of the Grand class- which we have liked the most of the many ships we have been on. this class is set up with most of the ... Read More
I wanted to cruise the Mediterranean thru the Gibralter strait. Sapphire Princess is a wonderful ship, one of the Grand class- which we have liked the most of the many ships we have been on. this class is set up with most of the entertainmenton deck seven. On Sapphire and Ruby -three beautiful well maintained dance floors. Kudos for bringing us singer Peter Howarth and the band "Atomic" both were awesome. Atomic is the best lounge band ever on a cruise ship. The stage band was excellent too. We did not enjoy the other stage shows - we have seen beatles tribute bands many times before, and unfortunately the ships stage performers were well below par. We are dancers and really appreciate the recorded ballroom music offered. The buffet was good for breakfast, dining room,not. the dining room was good for dinner, the buffet, not Most of the staff were very helpful and pleasant. Read Less
Sail Date October 2018
We had been looking at cruises online for a long time, and decided this was the one when we discovered I could be in Paris for my birthday ( October 22). It was beautiful in every way - from the movies under the stars, snuggling under a ... Read More
We had been looking at cruises online for a long time, and decided this was the one when we discovered I could be in Paris for my birthday ( October 22). It was beautiful in every way - from the movies under the stars, snuggling under a blanket while the crew delivered fresh popcorn, our comfortable stateroom with the most comfortable bed ever, the variety and quality of food, the excellence of the staff and 5 star accommodations, seeing European destinations we had only dreamed about - Lisbon, Gibraltar, Barcelona, two ports in France (Le Havre and Toulon), Livorno and Rome. We wondered if it would be frustrating having only a day in each port, but we loved being onboard the ship so much that we were happy to return after our adventures each day to the comfort of our stateroom and enjoy a glass of wine on our balcony to unwind. We are hooked on cruising and may have to come out of retirement to fund more trips! The Princess motto is “Come back new” and we feel like we did - refreshed and energized to learn more about the history and cultures of the beautiful places we visited. We can’t wait to go again! Read Less
Sail Date October 2018
This is the best Princess Cruise ship I have been on. The staff were kind, gracious and efficent, the ship was in very good condition and a pleasure to sail on. The ports of call were interesting and the shore excursions were very good. ... Read More
This is the best Princess Cruise ship I have been on. The staff were kind, gracious and efficent, the ship was in very good condition and a pleasure to sail on. The ports of call were interesting and the shore excursions were very good. The disembarkation at each port was efficiently handled and with very little stress on our part (the passengers). The staff were efficient and courteous at all times even in the face of some passengers “behaving badly”. I would like to see less marketing from the Art Auction, Efffy and the like onboard but this seems to be the norm and for some strange reason we cannot get rid of them. If we must have them I would like to see them “less in your face” but that is my only peeve in relation to this cruise. The entertainment was a bit ordinary and the further from England you got the worse the entertainment became but this was of the least importance and as I did enjoy it I did not bother to go. Would I travel on another Princess Cruise definately YES. Read Less
Sail Date October 2018
We just came back from an amazing cruise onboard the Princess Sapphire! The crew on board was awesome. The Cruise Director Paul and his counterpart were great. The morning show on the TV was very informative, funny and entertaining to ... Read More
We just came back from an amazing cruise onboard the Princess Sapphire! The crew on board was awesome. The Cruise Director Paul and his counterpart were great. The morning show on the TV was very informative, funny and entertaining to say the least. We had several great experiences on the ship: Pros: Employees were extremely friendly Food was very good, lots of variety Atmosphere was very relaxing Casino was enjoyable (won $1500) Rooms were clean, large and the bed was awesome. We were in a mini-suite. Port of Calls were very organized, easy on and off. never waited more than 15 minutes. Did not seem crowded at all. No lines anywhere more than 10 people. Lots of fun game shows/bingo/music and events. Cons: Embarkation from Southampton was delayed due to all the visa's needed. Showed up quite early and still had to wait almost 3 hours to get on ship plus we left and hour or so late. Cruise is geared towards the mature crowd. Probably not a good fit for the younger family looking for the big slides, characters and family entertainment. Bathrooms seem to smell quite a bit. Maintenance crew was always working on our balcony. Didn't want a bunch of people in my room while I was not there. Room key never seemed to work. Had to go to customer service about 8 times. This was a very enjoyable cruise. I would do it again in a heartbeat. I am really into the whole cruising thing now. Thanks Princess. Read Less
Sail Date October 2018
I went on the London (Southampton) to Rome 10-day portion of this 35+ day cruise. The itinerary went on through Dubai, India, to Singapore. Most of the people I met were on for the full cruise. This was my 10th cruise, 9th with ... Read More
I went on the London (Southampton) to Rome 10-day portion of this 35+ day cruise. The itinerary went on through Dubai, India, to Singapore. Most of the people I met were on for the full cruise. This was my 10th cruise, 9th with Princess, but my first time seeing Europe by cruise. I am 60 years old, live in the Midwest US, and a solo traveler. The ports were the determining factor in choosing this sailing. Realizing that I could have a few days in London on the front end, and make stops at LeHavre (to see Mont St. Michel) and Gibraltar (to see the Barbary Apes) made it an easy decision. Then I also decided as long as I was doing this, I would stay in Rome two days as well at the end. Obviously I am a Princess fan or I would not be a repeat customer. I had a fabulous time on this trip. The ports were one thrill after another. Although I can be very anxious leading up to a vacation, once the vacation is underway, I like to relax and am not looking for things to pick apart or criticize. I made my air arrangements through Princess to fly non-stop to London Heathrow and also arranged a pre-cruise package at the JW Marriott Grosvenor House Hotel. The hotel stay was the only disappointing part of the trip. This is an expensive property and based on what I was paying, I expected superlative service, which I did not receive. My room also had several problems that were not remedied. I felt maybe it was because I was a female traveling alone, but it could also have been that I was there the same time as the NFL London football game. The Tennessee Titans staff and cheerleaders were staying there, and I simply wasn't important enough to receive any type of adequate service. I was out exploring London all day during my 3 days there, so I wasn't at the hotel during the times the Princess desk was open, to make a complaint. I did complain to the front desk and I also gave a negative review in the Marriott satisfaction survey. Both resulted in nothing but excuses, double-talk, and an acknowledgement that "my expectations hadn't been met", but not even so much as an apology for that. My flight to London was fine. I was very surprised at how long it took to clear immigration and passport control. Arriving on a Thursday morning, in the latter part of October, I didn't expect it to be so crowded. I had tried to research online what an expected wait time would be and it seemed to be 20-30 minutes, but I was in line for well over an hour. I did note that about one-third of the available desks for the immigration/passport control workers did not have anyone working at them. I'm sure it would be much worse if arriving on a weekend day or during the summer tourist season, so keep that in mind if you're flying in same day for a cruise out of London. The cruise line can't do anything to help you expedite getting through that line. Having Global Entry status would be the way to speed it up. Princess sent a driver with a Mercedes sedan to pick me up, which was a very nice touch. Other than the problematic hotel room and the inhospitable attitude of the JW Marriott employees, my 3 days in London were great. On the 4th day, we left on a coach for the approximate 2 hour drive to Southampton around 10:00 or 10:30. As a result, we were in Southampton, I think around 12:15 and was on the ship very quickly. The line to check in was very short, but there were a lot of people that had already been through check-in and not yet allowed on the ship. I was able to board immediately, I guess as a perk of being a platinum Princess member. The safety briefing was fine. We were not required to bring life jacket to the briefing, which was nice. They had reworked the old "Love Boat" theme song to lyrics, which was goofy. I had a mini suite on Deck 9. It was a nice cabin on the port side, with nice balcony. The new Princess bed is marvelous. Cabin attendant was fine, he was personable and did a good job. It seemed like he was always in the hall somewhere and he would inquire as to where I was going- I think so as to have an idea of approximately how long I would be out of the cabin. The cabin was always tidied up when I returned. I have seen other comments about how Sapphire does not seem crowded and I agree with that. Other than the shows and the daily trivia sessions in Explorer Lounge, it always felt spacious, easy to find a table or a seat, even in the Piazza. I love walking around the Promenade Deck for several miles. There were never many people doing that. I also make it a habit to use the stairs instead of elevators during a cruise and the stairs were not crowded either. The International Café and the Horizon Court buffet were never as crowded as I have experienced on other Princess cruises. I thought the ship was in very good condition after its dry dock earlier this year. Then again, I am not going to walk around the ship with a magnifying glass searching for peeling paint or rust spots. I did not participate in a lot of ship activities. This was a port-intensive cruise and after being out most of the day, I was happy to do my walk, get something to eat, or sit on deck or in a lounge and read. I did enjoy Movies under the Stars and liked the selection of movies. I wasn't interested in the production shows; I would have liked to see the comedian, but I arrived too late and it was standing room only. I did not eat any meals in the dining room. I tried the Crab Shack, and otherwise ate at the buffet, the pizzeria, International Café or the burger stand. I also had room service continental breakfast on a couple of mornings when I had early tours. I did 3 Princess shore excursions, 1 independent excursion, (arranged through Cruise Critic Roll Call), skipped going ashore in one port, and walked around on my own in one port. The first stop was LeHavre, and I did Princess excursion to Mont St Michel, which is a monastery and walled town dating back to 900's. I have wanted to see it for a long time, but the last time I was in France, I ran out of time. It's a long way from the port to Mont St. Michel - about 3 hours each way, but it was worth it to me. I thoroughly enjoyed the tour. The guide spoke very good English and was very informative. Almost every tour I did on this trip uses earphones with a small radio type device that you can hang around your neck. This was very helpful as you did not need to stay right next to the guide to hear what was being said. Outside the monastery, the walled city is mostly restaurants and souvenir shops. There was time to walk about, do a bit of shopping and have lunch. In Lisbon, I did an excursion arranged on the Cruise Critic roll call with Spain Day Tours. I didn't know much about Lisbon and was feeling kind of "meh" about the excursion. Well, I was wrong. The guide was my favorite of the cruise and the trip was fabulous. we went to the villages of Cascais and Sintra. Sintra has the Pena Palace which was formerly the summer residence of the Portuguese royal family. It was spectacular and very interesting- again, thanks to the very well educated and informative guide. Back in Lisbon, we also stopped at the beautiful Jeronimos Cathedral - very worth a visit and the Monument to the Discoverers. A great great day out and she made sure we were back to the ship in plenty of time (there were multiple people on the tour afraid we would miss sailing) In Gibraltar, I did not do a tour. I knew what I wanted to do - ride the cable car to the top of the rock and see the Barbary Apes. Hint: if you want to do this, buy your cable car ticket in advance online. Gibraltar has a website with a lot of information about what you can see there and you can buy the cable car ticket. I decided to walk to the cable car as it was about 1.5 miles from the port, but I got hopelessly lost - after 45 minutes I wound up back near the ship and had to start over. Didn't see any cabs. Finally found it and then I was so very happy to have booked in advance. The line to buy tickets was immense. Probably 3 blocks long easily. Even with the advance ticket, it still took 60-90 minutes to work through the line to where you were actually on the cable car. It's a 6 minute ride to the top of the rock. The Barbary Apes are the only wild monkeys living in Europe and legend has it that if they ever leave, then Gibraltar will no longer be a part of the United Kingdom. The government cares for them and feeds them. They are extremely habituated to tourists and will try to snatch plastic bags from you in the hopes of getting a snack. One did make an unsuccessful grab for my bag. They are too cute for words. There is a snack bar/gift shop up at the top and the monkeys are forever trying to get in. I sat there for about 30 minutes having a soda and a monkey got in 3 or 4 times, once successfully, as he leapt on a table , grabbed someone's sandwich, knocked over their drinks before being chased out. Barcelona was rainy and chilly. I had a Princess tour to Montserrat, which is a monastic retreat and home of the Black Madonna. Montserrat is in the mountains and the temperature was in the upper 30's - not what I expected on a Mediterranean cruise. It was a half day tour and we did not have a lot of time at Montserrat, even though the guide gave us 30 additional minutes. The line for the Black Madonna was so long that I didn't think I could see it and anything else, so chose to skip that and explore the rest. On this tour, the coach was full of sick people. The coughing and sneezing was intense. I know there is not much a cruise line can do about this, but it was very annoying. Because I was in an enclosed space with so many people that were sick, I wound up getting sick. The next stop was Toulon. I had originally booked an all-day excursion, but it was raining again, and I was already starting to feel a cold coming on, so I cancelled it and stayed on the ship for a day. The next stop was Livorno for Florence and Pisa. My Florence tour had been changed to where we were not going to be able to see the David statue, so I changed to a half day tour of Pisa instead. It was a very enjoyable tour, another really good guide. The leaning tower is so iconic, it is a jaw dropping moment to walk around a corner into the Square of Miracles and see it there. I kind of wished I had booked the tour to climb the tower. Maybe next time. It was amusing to see so many people trying to pose so that their pictures look like they are leaning against or propping up the tower. It was also a very nice sunny day. We docked in Rome on Halloween. I had booked the Rome Airport Hilton as I had a 6:00 am flight two days later. It was a very nice hotel with very courteous and helpful staff. I did a walking tour of the Vatican (breathtaking and overwhelming) and a walking tour of the Capuchin bone chapel and the Priscilla catacombs. The next day I went to the Colosseum and walked around in rain all day. I flew home via Amsterdam. Here's another hint - if you are connecting through Amsterdam, make sure you have a couple of hours between flights. Fortunately I did. I had no idea that even while just changing flights in Amsterdam, you need to go through a long passport control line. All in all, it was an amazing trip. I think the biggest surprise was how very crowded everything (off the ship) was. London, Rome, and every port - very very crowded. Buses and subways in London and Rome jammed. Every museum, or church, or monument - jammed, with the Vatican being the most crowded of all. I did not expect this in late October and would never go to Europe in the summer high season! But Princess did their usual fabulous job and this itinerary was excellent. I highly enjoyed it and am looking forward now to a Scandinavian itinerary in a couple of years. Read Less
Sail Date October 2018
Overall a great cruise with nothing negative to comment on. Great itinerary, excellent ships staff, good food good entertainment, what more could one want. Sailing down the Solent in daylight was a great experience, a good selection of ... Read More
Overall a great cruise with nothing negative to comment on. Great itinerary, excellent ships staff, good food good entertainment, what more could one want. Sailing down the Solent in daylight was a great experience, a good selection of continental ports, the weather could have been better but did not impinge on our enjoyment.visiting the many classical sights through the Mediterranean including the Leaning Tower of Pisa, the monastery at Montserrat in Spain, the walking tour of Rouen, Marseille, the ultimate tour of Rome including the Vatican, Collisseum, the Sistine Chapel, the buried city of Pompeii, Valletta in Malta, the Parthenon in Athens, the acropolis of Linda’s in Rhodes, and transiting the Suez Canal. A bit of a disappointment at Aqaba where due to flash flooding Petra was closed but relief that we were not there the previous day and caught in the chaos. Dubai as usual was an eye opener including visiting the Q.E. 2. First visit to India, Sri Lanka and repeat visit to Kuala Lumpur with final and reluctant disembarkation at Singapore. No issues with the food or service, theatre entertainment dropped off after Dubai and the greatest disappointment of losing our electric jug on the last day.Just hope it returns for our cruises next year. Read Less
Sail Date October 2018
I chose this cruise as an alternative to visiting the Pacific again. I stayed in Southampton prior to the cruise taking the NEX bus down from Heathrow T3 for £19. Very easy to do and it took less than 2h. Embarkation was running ... Read More
I chose this cruise as an alternative to visiting the Pacific again. I stayed in Southampton prior to the cruise taking the NEX bus down from Heathrow T3 for £19. Very easy to do and it took less than 2h. Embarkation was running smoothly until they had a problem with the gangway and they didn’t board passengers for at least half an hour. Of course, people kept piling into the terminal. They kept announcing for people to sit down but there weren’t any seats left! Eventually they began boarding in priority order…elite first. As I had a non-EU passport, it was taken off me and returned after we left Lisbon on Day 11. A photocopy was sent to my cabin to carry with me while ashore. I was really pleased with my cabin when I saw the big TV, great for viewing and I also had tea and coffee making facilities which I was not expecting. My kind of room. The sun was shining as the 2746 of us (almost 2000 UK, over 600 Elite and over 800 Platinum members and 55 Aussies) as we headed out past the Isle of Wight. We got a great view of the USS Truman aircraft carrier anchored off the coast. It was a little rough going across the Bay of Biscay and we made our scheduled stop in Vigo. Hurricane Leslie had blown up a storm near Madeira so we did not stop there. Instead the ship sailed full speed to Lanzarote and we had an extra afternoon and evening there rather than just staying at sea. The ports of Tenerife, Gran Canara and Lisbon followed. I got up early (about 7.30am) to see the landmarks of Lisbon from the water as we sailed up the river. It had been raining but the sun came out and it looked great. Port information lectures were given by Debbie Shields who was excellent. She mixed history with relevant information for sightseeing and visuals to assist. She was available for questions and the lectures were put on the TV. I attended the lectures but also referred back to some of the info on TV. I also attended some of the lectures given by Jevan Morris that focussed on Lord Nelson. Very interesting. I’m not into games, trivia and shopping so although plentiful I didn’t attend any of those activities. Ann Widdecombe, the former UK politician gave an interview with the CD. I had never heard of her but was told she was good so I wandered down to the theatre about 15 mins before the talk which was at 3pm. I’ve never seen so many packed in and around the theatre. You physically couldn’t get in. Apparently the first thing she asked the CD is why Princess didn’t have a bigger theatre. I ask the same question. With 2 shows at night (8pm and 10.15pm), 2746 passengers, 879 theatre seats, more than a third miss out every day. I went to the 10.15pm show as you could never get in to the 8pm show. I always enjoy the shows whether it be the Princess entertainers or guest entertainers. Some I’ve seen before but I go again as they are great entertainment. I wish there was a more equitable system or a larger theatre so everyone could get to see what they have paid for. I had dinner each night in the Vivaldi dining room with a few regulars and a few that joined the table just for that evening. I had room service breakfast each day served by the same young lady and ate at the buffet or grabbed a piece of pizza for lunch. I was delighted to eat those old English favourites like my mum and gran used to make and I hadn’t eaten for years……bread and butter pudding, various rice puddings, tapioca and even Yorkshire pudding. Cheerful, friendly and professional service by the wait staff. The night we stayed in Lanzarote I was awoken around 2am by the PA system bellowing out for the medical response to team to head to some cabin on the Dolphin deck. It gave me a fright until I came to my senses and realised where I was. Wouldn’t have been at all surprised if there were a few more medical incidents following that. Surely doctors and the rest of the medical staff have pagers to use a night rather than wake up nearly 4000 people. I chose half day shore excursions. Very good with excellent and knowledgeable guides. This gave me a couple of hours to have a wander round when we got back. Its great being able to use your phone to check your account, order breakfast, buy excursions, future cruise deposits. In a few places the internet was hard to connect to. I had 4h complimentary which was plenty to check e-mails and news headlines from home each day without looking for places in port. Overall, an excellent cruise and well worth the 24h flight in economy. Read Less
Sail Date October 2018
We chose this cruise to celebrate our 49th wedding anniversary and to have an opportunity to visit Berlin, Germany (via Hamburg port of call) and St. John, Newfoundland/Labrador, Canada. We had been to Rotterdam/Amsterdam, Bergen and ... Read More
We chose this cruise to celebrate our 49th wedding anniversary and to have an opportunity to visit Berlin, Germany (via Hamburg port of call) and St. John, Newfoundland/Labrador, Canada. We had been to Rotterdam/Amsterdam, Bergen and Belfast in our earlier travels. While we were quite disappointed in not visiting St. John again on this voyage (our scheduled itinerary in our earlier cruise with Princess also cancelled Corner Brook, Newfoundland due to bad weather at that time), Captain Draper made the right decision to change the itinerary after Hamburg/Berlin last Sept 13 because of an intense temperate low pressure system forecast in the North Atlantic for the ensuing days endangering the safety of guests and crew with high winds and heavy seas caused by Hurricanes Florence and Helene. Before this cruise, visiting Santiago De Compostela in Spain was one in our travel bucket list. While in Vigo, Spain, we took the opportunity to take excursion to Santiago De Compostela, the 3rd most visited pilgrimage shrine in the Roman Catholic institutions after Jerusalem and Rome. To be able to visit this place, a popular pilgrimage site since the 15th century was a blessing for my wife and me. As well, prior to this cruise, we had been endeavouring to take a cruise with Azores Islands as a destination. To have an opportunity to visit the historical and beautiful Ponta Delgada in the island of Sao Miguel, the most visited of the 9 Azores Islands, 900 miles west of Lisbon, was an extra bonus for us. The 9-hour shore excursion we took was wortth the penny we paid for this tour. So itinerary-wise, because of this change in itinerary dictated by the safety of guests and crew mentioned, enabled us to have three itineraries in one voyage! This cruise was our 4th sailing with Royal Princess. So we were also looking forward to have a relaxing, enjoyable and memorable cruise with the ship's public areas, cabin (our stateroom with a balcony was our home away from home on this voyage), dining, entertainment, activities, destination lectures, enrichment classes, and above all the friendliness, tactfulness and helpfulness of staff we dealt with, which we were not disappointed. On a cruise, one can be active or lazy. Given our age (78 and 72) and years of cruising experience, apart from getting off the ship in every port of call, we opted not to participate in many activities we used to do. Yet, we found the relaxation we needed even by keeping ourselves together most of the time in our stateroom, balcony and entertainment venues/programs. Withi this cruise, not only we celebrated our 49th anniversary quietly on the ship, but we also visited historical, beautiful and fascinating places, and enjoyed the dining, entertainment, actiivites, service and amenities of Royal Princess. Read Less
Sail Date September 2018
To start with the is our 2nd cruise with Royal Princess, 16 with total with Princess. We chose this cruise based on great pricing on this one as it was in the storm season. Food was exceptional and the Captain Tony Draper was an ... Read More
To start with the is our 2nd cruise with Royal Princess, 16 with total with Princess. We chose this cruise based on great pricing on this one as it was in the storm season. Food was exceptional and the Captain Tony Draper was an outstanding communicator with a very strong customer orientation. Leaving Hamburg Germany the captain announce that the weather was not going to be great therefore we had to drop the original three ports Bergen, Belfast and St John to avoided a big storm and head south to Vigo Spain and Porta Delgada. Now for the ship. Excellent onboard entertainment and the ship was in great condition. The pizza at Alfredo's on the sixth deckr was the best we ever had. They will customize your pizza, have a great menu and, best of all, there is no extra charge. Ports were nice and we took Amsterdam excursion .Very good. The production shows were outstanding. Princess offers great itineraries and opportunities to chill out, relax and reconnect. While there are lots of things to do onboard with a packed list of activity choices, it is not an adventure cruise line where you do rock-climbing, water-sliding and zip-lining. The Royal Princess is a beautiful relatively new ship (4 yrs) and accommodates over 3560 passengers. Great for seniors, couples, viewing the world, gourmet dining and just plain relaxing. Has for our cabin we were in inside B405 this first time being that the weather would be cold on the sea days. Cabin was OK but never again because due to missing all the port calls and departure. Read Less
Sail Date September 2018
We really wanted to see St Petersburg, this cruise fell on a significant birthday, and the price was right, so the Sapphire Princess won. This was a great cruise. The Itinerary was good. Due to poor weather at one port, they changed ... Read More
We really wanted to see St Petersburg, this cruise fell on a significant birthday, and the price was right, so the Sapphire Princess won. This was a great cruise. The Itinerary was good. Due to poor weather at one port, they changed ports - they kept us informed and the port, Wermunde Germany, was a great jumping off spot for nearby towns - it was an unexpected jewel of a stop. The ship, the ship. Loved the room, loved the staff. Food in the dining room was a little disappointing for a few of the meals, but hey, the price, ship and staff were great. I was being fed and pampered so we can handle the odd meal disappointment. This ship had a lot of activities. The onboard entertainment was some of the best I have experienced (the Princess singers and dancers were great, but their shows were OK - normally I would have said they were great but we were on a Holland America Cruise earlier in the year - another significant birthday, and the shows were out of this world - first time in 15 cruises I was part of a standing ovation for a cruise line singers and dancers show). The house band on this cruise was exceptional. There is a jewel of a pizza cafe on the 5th floor that we absolutely loved. Overall it was a very positive experience. I would highly recommend this ship. Read Less
Sail Date September 2018
Food The sapphire has one main dining restaurant, The International Restaurant for traditional dining and three anytime dining restaurants. The Pacific Moon, The Vivaldi, and The Savoy. There is also The Santa Fe for Club Class. Horizon ... Read More
Food The sapphire has one main dining restaurant, The International Restaurant for traditional dining and three anytime dining restaurants. The Pacific Moon, The Vivaldi, and The Savoy. There is also The Santa Fe for Club Class. Horizon court is the buffet restaurant and the ship has other eateries such as trident grill, prego pizzeria and international cafe, which are fast food style places. There is an ice cream bar and a sit down Alfredo’s Pizzeira too.i can’t fault the food anywhere on board ship. Can feed myself 24/7 with quality, tasty food. Cabins We had an inside cabin and my fiancé expected to feel claustrophobic. This didn’t happen. We were happy with a steward, William who we didn’t see much of, but he cleaned twice a day, leaving little chocolates on our pillows in the evening. It was a warm cosy feel with the lamps on. We had on demand movies to watch after our evening round he ship too. Bed was so comfy and didn’t take long to drift off. Good wardrobe area to store plenty and tea and coffee were available in the cabins too. Amenities Gym and studio were over looking the sea. There was a free sauna and steam room in the changing rooms and a thermal suite to use for a hefty charge. This was near he adults only pool and jacuzzis. This area was called The Sanctuary and wasn’t really used. Just the gym really. There was a small library and on deck games. Entertainment Plenty of entertainment going on in bars and the main piazza(music, champagne waterfall, sail home party) It was the real hub of the ship and never quiet. Bars, restaurants, shops and events always happening here. I thought the production shows were just okay. Maybe just not my cup of tea. The comedian and the soprano were good. Ports of call. Exactly what we wanted. Zeebrugge, Copenhagen, Skagen and Oslo. Enough time in each port and then two days at sea. Ship as a whole The ship gets a 5/5. For those of you that see negative reviews on here, ignore them. I genuinely don’t get what hey are after. It was a high standard from start to finish. The ship is not worn which some reviews suggest(someone even complained a free gift she was given. Thing some people go on holiday to complain. It’s crazy). Concentrate on the positive reviews as they clearly aren’t looking for faults. Everyone we spoke to onboard didn’t have a bad word to say about the ship and it’s staff. And we would happily set sail on her again if the itinerary suited us. The only downfall we had is that we couldn’t stop longer! Read Less
Sail Date September 2018
1st September 2018 and no chance of seeing Sapphire Princess from Hythe Pier as the city was gridlocked with 4 ships in port, start of the Southampton Boat Show, England-India Test Match, roadworks at Redbridge and the short M271 being a ... Read More
1st September 2018 and no chance of seeing Sapphire Princess from Hythe Pier as the city was gridlocked with 4 ships in port, start of the Southampton Boat Show, England-India Test Match, roadworks at Redbridge and the short M271 being a car park. After seeing one of 'Hampshire's Finest' zoom past near Redbridge we decided to follow him and arrived at the QE terminal much earlier than scheduled. Check-in and boarding was even faster than our previous cruise - might try a 'personal best' the next time we're in Southampton! Back to a Balcony Stateroom on Caribe Deck (10) where we felt more comfortable than previously in a mini-suite. Princess still play the dreadful 'Love Boat' themed TV intro and safety video performed by aged has-been singers, it is Safety and needs to be taken seriously. Our luggage arrived early and after unpacking, coffee in the piazza, and quick lunch in the Horizon Court. Then the briefest safety briefing I've come across at our Muster Station. After a slightly delayed departure from Southampton as a result of poor souls stuck in a gridlocked Southampton, we sailed quietly down Southampton Water. Now for dinner! Of the four restaurants off the piazza, we learnt our lesson by using the Vivaldi Restaurant which appears to have minimal waiting times. The meals were very good with exception of the Lobster Thermidor on the second formal night, the best way I can describe it as a 'car crash' - It was certainly a small lobster (more like a crayfish) was stuffed full of prawns and mushrooms and finished with a cheese topping, there was no taste of lobster inside it and we were disappointed. What's happened to the good old lobsters with butter sauce that waiters broke open for you? This really was a 'car crash'. The rest of meals were very good and the service was exemplary. Theatre entertainment is always variable. Excellent being the Back Beat Beatles, and Jeff Stevenson, comedian on the final night. Princess Singers and Dancers excelled themselves on their performance nights. Breakfast is standard self-service in the Horizon Court which never appeared to be overcrowded. Now for the cruise, first Port of Call was Zeebrugge where we got the cheap(ish) port shuttle to nearby Blankenberge, then a tram ride along the coast to Ostend and back to Blankenberge for coffee and crepes by the market square and watching the world go by. Copenhagen was our second port and we docked at the new International Cruise Terminal which is well away from the city, but a free shuttle service was provided. Unfortunately, 'Wonderful Wonderful Copenhagen' was in reality 'Massive Construction Sites Copenhagen' as the city is getting another metro line. The old classical Copenhagen remains unchanged as we saw on our evening canal boat trip. Skagen was the third on the cruise, rhymes with 'stain' but it is clean, very clean and very quiet! After a long circuitous walk from the ship, we got to the centre and it made one of our local Suffolk villages seem cosmopolitan! Skagen did have some redeeming features and a street full of cafes and restaurants for that lunchtime snack. then shuttle bus back to the ship. Oslo was our final port, we've been there before so we headed for a harbour-side cafe and unwound before eventually boarding for the voyage home. Once again Captain Paolo Ravera was our Master and once again Paul Chandler-Burns was our Cruise Director, at this rate they could be soon on our Christmas Card list!! The purpose of this cruise for us? Well we finally reached Elite Level (Took us 14 cruises and 18 years) and we wanted to see if Elite is Elite, it is! The biggest perk is free laundry and my wife put all but two of my shirts through the system and they came back like new, it also saves washing and ironing time at home. The complimentary mini bar was varied and interesting, although we did change some of the drinks to suit us and there was more than 7 days supply. Sadly, it was our last coffee card and the new system won't really work for us for I drink black coffee and my wife has ordinary white coffee, so it's drink in the Horizon with the odd one down in the International Cafe. neither of us drink so a drinks package would be wasted on us as would be a soda package, never mind we'll still enjoy ourselves. Tip for leaving Southampton by car, the Redbridge roadworks leading out of the docks to the M271 will be ongoing for several more months, instead head for the city centre and drive north until you reach the M3, it's far quicker than messing about on the A33, M271, M27 and M3. We return to Sapphire Princess in January staying in the same stateroom as this cruise but sailing from Shanghai to Singapore with a week afterwards with family in Singapore and attend my niece's wedding. Read Less
Sail Date September 2018
We are experienced cruisers in our 50s and I like to do my research about ports before we travel to get the best out of holidays. We chose this cruise due to price and date covering our anniversary and booked 9 months beforehand and had ... Read More
We are experienced cruisers in our 50s and I like to do my research about ports before we travel to get the best out of holidays. We chose this cruise due to price and date covering our anniversary and booked 9 months beforehand and had soft drink package only. For September we were exceptionally lucky with unusually warm weather and calm seas. Embarkation at Southampton very quick and smooth and we were onboard by 1215. Used car parking meet and greet service at terminal and very efficient and lovely staff and porters. We were going out from one terminal/berth and returning to the other end of Southampton and it all worked very well. We did a quick tour of spa/gym but declined all the selling which di go on all week such as sparkling water at dinner, photos etc, polite decline and not an issue. The ship had understandably adapted to its predominantly UK passenger base in terms of beers, entertainment and to some extent food. 1900 UK, 500 USA and the rest were Canadian, Australian and Chinese /Asian I think. Cabin B229 internal cabin chosen as we prefer higher deck without public rooms above or below due to noise. Best layout of an internal cabin we have had with separate dressing/wardrobe area and shower room away from main sleeping area. Huge ( too big) new flatscreen TV and multiple channels including Sky Sports, BBC etc. Kept to high standard all week and two glitches when a light bulb blew in bathroom and safe door know came off were quickly resolved via our stateroom attendant. Duvet and pillows were sumptuous and we slept very well all week – Princess should sell them for delivery to your home! We felt the food in main dining room, buffet and coffee shop/café to be some of the best we have had at sea in similar venues (we have been Azamara, Celebrity, Royal Caribbean, P&O etc) . Patisserie and breads all excellent and we saw many passengers having their dietary/allergen needs taken care of in a sensitive way. Wine was about $30 to $40 and they would keep bottle to finish off the next night even on anytime dining. Formal night we wore a normal suit and cocktail dress and went out of place amongst tuxedos and long dresses. We could have eaten in buffet at anytime as food was so good and varied up there; only thing that detracts is the plastic plates and mugs. Unusually for us we always had breakfast up there rather than served in dining room as it was so good. For every meal whether breakfast or lunch up there always managed to get a window table. Even though we were celebrating our anniversary we didn’t feel the need to use the specialty restaurants for their costs or previous reviews. We always got a table for two and only had to wait about 10 minutes one evening. The only downside with tables for two is that one seat is a banquette/bench style and very, very low; there were not tables for two with two proper chairs. They were close to other tables which was nice for polite between courses chit/chat but without the pressure of sharing table for 8 for example. Entertainment onboard we found to be very good. We really enjoyed being in a full theatre every evening. The guest speaker on the last sea day was Eddie the Eagle Edwards who was very engaging. I felt sorry for those who couldn’t get into the show or were standing as he only did one session. We really enjoyed the comedy ventriloquist Gareth Oliver who could have filled the main theatre ( and has done so before) but he had been allocated a smaller lounge, the comedian Jeff Stevenson and the Magician/Illusionist act Amethyst. We weren’t so fussed by the Bootleg Beatles out on deck or the DJ Brickhouse ( we popped up to nightclub a couple of late evenings) and we didn’t make it to a couple of shows as too busy having a good time at dinner etc. The casino was pretty quiet but we played a bit of roulette and came away up so pleased with that! We found the volume on Movies under the Stars screen in the daytime too loud ( they showed live soccer and recorded concerts for example), but enjoyed the adults only pool at the front of ship which was sheltered and quiet. We did the book the Sanctuary for sea days but the design meant it was very windy as not fully enclosed so we cancelled without charge; the staff were lovely and I sensed this happened often. We also like the back of ship with multiple levels of pools, jacuzzis and sunbeds. Ports: We were not interested in the shore excursions as to be expected were very expensive ( or shore extortion desk as the ventriloquist referred to!) Zeebrugge we had been a few times before and weren’t that fussed about Bruges, war cemeteries again and thought we might stay onboard but as a lovely sunny day we took free shuttle bus to port building where you buy tram ticket to Blankenberg 6 Euro each for day pass. We got off a couple of stops before the centre of town and walked through the sand dunes and along a gorgeous beach, along the prom, to the marina and mooched. Plenty of places for a coffee/beer and bought some chocolates goodies. If you have young children the beach and the various facilities on seafront make for a lovely family day near to ship. Copenhagen: Massive queues for the free shuttle bus so we nipped across road to catch local bus into city instead as I already had the details for that from home. Tourist office and bus ticket machine opposite ship dock. (24DKK each single) We were docked a good 20 minutes out of city centre. We had been to Copenhagen before so avoided the usual stuff. We went to a local food market Torvehallerne and walked via a nice park into city centre to join a free walking tour we had booked where you tip what you feel its worth. Very enjoyable 2.5 hours with knowledgeable guide who gave her insight into way of life including cycling, and their society such as schooling, healthcare and taxes as well as showing us some of the sights including Royal Palace. Skagen Highlight of our week in the centre of Danish sea fishing industry. Greeted by local folk singers dockside, then a flat pavements walk of about 15 minutes in to town centre or there was a free shuttle bus. Tourist Office was in town near drop off point and sold bus tickets (50DKK Euro day pass). Lots of shops and cafes and towards train station there were larger supermarkets such as Netto/Lidl if you need to stock up. I had found the bus times online at home and was more up to date than what the tourist office was handing out. We caught local bus to Grenen and then bought the tickets for the sand tractor out to the point where the seas meet. The bus times didn’t work for us coming back so we walked back from Grenen along normal pavements/cycle route via the lighthouse and old fire beacon, which at gentle amble took under an hour on a glorious sunny and warm day. We hope to return one day and visit some of the other sites such as the buried church and the artist area. Marching bands played as we sailed off which was quite emotional with the locals coming down to wave us off; we had a real sense they valued our presence in their beautiful town. Oslo We were due to dock at 0700 and knew the weather was turning so were prepared for the cloudy and damp early approach but it was so serene and pretty. We had been before so juts chose to have a mooch and take No.12 tram out to Vigeland Scuplture Park which we had briefly visited on an all Oslo tour many years ago. ( 35 NKK each way tickets from booth on waterfront) We got off the tram a couple of stops early on the way back to swing by the Royal Palace where they had full ceremonial guards parading and a quick google on my phone of the Norwegian Court Circular listed who was coming to visit. We sat on a bench at the Parliament building and chatted to a local elderly lady which was pleasant; moments like that where you touch on normal life rather then being herded on a coach are delightful. We sailed at 1600 and it was a beautiful but cold and windy sail out to Oslo down the fjord but worth being outside for. Read Less
Sail Date September 2018
The main reason we selected this cruise was for the itinerary which was only offered by Princess twice in 2018 and is rarely offered by other cruise lines. We sailed from Southampton to Stavanger, through amazing fjords, and all the way ... Read More
The main reason we selected this cruise was for the itinerary which was only offered by Princess twice in 2018 and is rarely offered by other cruise lines. We sailed from Southampton to Stavanger, through amazing fjords, and all the way to the northernmost point in Europe at the North Cape. There were 10 different ports of call all of which provided amazingly beautiful scenery, wildlife including herds of reindeer, and unique cities and villages. The ship itself was lovely having just been refurbished in the Spring of 2018. The entertainment in the evening was mediocre until the end of the cruise when two fabulous headliners presented outstanding shows. There were 2800 passengers from 38 different countries onboard, and the ship did a wonderful job of providing activities and meals for such a diversity of guests. And the embarkation and disembarkation went very smoothly in spite of having to process so many people. We loved this cruise and would go back to these phenomenally beautiful ports in a heartbeat. Read Less
Sail Date August 2018
This ship should be based on the U.K. more often, it is perfect for the UK with an enclosed conservatory with swimming pools. I have read a few reviews of this ship and this cruise - we travelled as a party of 6 - my parents and our ... Read More
This ship should be based on the U.K. more often, it is perfect for the UK with an enclosed conservatory with swimming pools. I have read a few reviews of this ship and this cruise - we travelled as a party of 6 - my parents and our daughters aged 11 and 8. Many reviews comment on how it would be unsuitable for children - not true. Our girls loved it, the shows, the food and the swimming pools. You don’t have to be over 50 to enjoy breathtaking scenery! Embarkation - smooth and wohkitnissue A’s is usual with Princess. We had dining at 6pm in Santa Fe, the waiter service was fantastic, many comment on rude staff or not being able to speak English. We found the opposite - indeed we found passengers to be the rude ones whilst staff had to deal with ignorance. The cabin was a balcony and as expected with two uppers. Yes it is difficult to move around but part of the fun - we loved it! We did have to get to shows early, frustrating but it tended to be older guests that saved multiple seats and not following requests from staff to not reserve seats. We love Princess because it is not RCI and in your face. The ports of call we fantastic - our girls loved the ice bar in Honningsvag and seeing real reindeer! They also loved the cable car to the top of the mountain in Bergen. The one stop they Princess need to resolve is Tromso - porting on a Sunday when everything is closed does not show the port in its best light. The highlight of the cruise was Honningsvag and the North cape - I long to visit again. Read Less
Sail Date August 2018
Great itinerary. Beautiful ship. I liked my minisuite. Im going to keep booking them instead of a regular balcony cabin. Very good food. One of the best I've had. The ship was clean and well kept. Didn't like the internet ... Read More
Great itinerary. Beautiful ship. I liked my minisuite. Im going to keep booking them instead of a regular balcony cabin. Very good food. One of the best I've had. The ship was clean and well kept. Didn't like the internet charges per minute. They need to fix that. Some of the land trips were expensive but very well organized. Tge Tattoo military parade in Edinburgh is something that SHOUL NOT BE MISSED. I'm planning in going back to Scotland to see this again. The food at the Royal princess ship was outstanding. Liked the healthy choices. Tha staff at the anytime dinning was very friendly. I would go back and take this cruise with the same ship again. The gym had very good quality new equipment. I like to work out so this was important fo rd me. The spa was good but zi didn't like my pushy massage therapist. Didn't like that she charged her own tip. Read Less
Sail Date August 2018
My wife and I sailed around the United Kingdom in summer 2018, the whole country has so much history to tell. Food onboard was delicious and even the buffet lines were mostly short enough that you don't have to wait too long to ... Read More
My wife and I sailed around the United Kingdom in summer 2018, the whole country has so much history to tell. Food onboard was delicious and even the buffet lines were mostly short enough that you don't have to wait too long to get your food. Our favourite stop was in Greenock/ Glasgow. Booked very reasonable golf excursion with golf inverclyde. Great fun!! https://m.facebook.com/golfinverclyde Views were awesome and the weather was great. My wife and I are golfers and these guys looked after us the entire time. Picked us up from the ship took us around then gave us a ride back. Clubs etc were all provided, all we had to do was show up and play. Great fun with local people. Onboard entertainment was ok. There is something for everyone so you can generally find something that suits most evenings even if it is just a movie and a few quiet drinks. Read Less
Sail Date August 2018
Just wanted to start of by saying that this is the first time after 12 princess cruises I have posted a review. Usually have every intention but never get around to doing it. What's made me post a review this time is by simply reading ... Read More
Just wanted to start of by saying that this is the first time after 12 princess cruises I have posted a review. Usually have every intention but never get around to doing it. What's made me post a review this time is by simply reading a couple of the previous negative reviews which considering we were on the same ship and in some cases the same dates, I am amazed we were on the same cruise as these people! The ship having just got out of dry dock in Mar/April is looking excellent. Probably the most new looking Princess ship we have sailed on. New carpets throughout the ship, new upholstery everywhere and a good general paint throughout the open decks including new pool tiling and artificial grass (now green and no longer the blue colour) carpets on the sun bathing areas of top deck. Service was the best yet. (Never had a bad experience on princess cruises) however have been on a couple of P&O and RCI which left a lot to be desired and Princess win hands down in this area. Their staff are an absolute credit to the ship and every single one was fantastic! Food was excellent and a great quality and selection. MDR was still a little slow on some nights and took a while getting a table. It's also worth noting that the appetiser and starter courses (previously 2) have now been combined into 1. This means starter, main, desert is now the 3 courses available. We did however on multiple nights ask for an appetiser and a starter and it was never an issue! Makes sense really and should make the dining experience a quicker one. Never a fan of spending sometimes 2 hours in the MDR. Entertainment was varied and overall was still good however it's difficult not to compare and realised that entertainment is the one biggest area that has taken a budget cut over recent years. Still wherelse would you get to see shows and acts each night on holiday? Princess is still a very good product but no longer 1 show in the theatre and another in club fusion. Just a main show in the theatre each night now and some in house entertainment in explorers. We never once went into club fusion as never anything on? Mainly karaoke each night. Excursions booked through princess were well organised and good quality. Med was having a heatwave and very hot, so some of the tours with walking were a little uncomfortable but that's the heat of a hot destination! Now to give my opinion on some of the negative points raised in some of the other reviews posted. Children and Pools. -There were over 250 kids on this cruise. How lucky are they! It was a school holidays cruise so of course there are going to be plenty of children! There are 5 pools on the ship and 2 are for the kids. If adults are moaning about kids jumping and splashing about then they are in the wrong pool. There are 2 pools at the back and. 1 large pool (lotus) at the front. Using these pools you would have thought it was an adult only ship. Very good and not once did any kids come in the adult pools we used. No problems here. Just some common sense needed. Don't go in the main kids pool and complain there are kids splashing about having a great time! Entertainment. For adults as per my previous points about, still very good product Princess provide. For children, it's not a RCI or Disney product but how can you complain there is nothing for the kids to do if you don't take them to the kids club! No wonder they are bored it walking around with parents for 2 weeks expecting show after show and activity after activity. Get them enrolled in the kids club that's exactly what it's for. They will make loads of friends and won't need activities to entertain them! That's what the kids/youth club is there for! Staff Incredibly friendly. One of the reviews mentions drinks are pushed in your face which is not true. It's very much American service. If you have no drink or a little left the bartenders are trained to ask if you would like a drink. That's all part of you "Coming Back New" and not having to get up for drinks! If you don't want one.... Guess what? Say "No Thanks". Toilets Considering we were on the same dates as the review in question, we did not see any out of service toilets and all were incredibly clean. Only thing that was missing was the bin outside of the toilet door to put paper towel in after washing hands and using the door handle. In summary, a brilliant two week cruise and up to usual high princess standards. If you like P&O cruises, you will love Princess more. Same ships just a far more polished product in terms of the fantastic staff and excellent quality food. Read Less
Sail Date July 2018
This review covers the legs from Southhampton to Auckland, chosen for the opportunity to visit Iceland, Greenland and South American countries. First cruise with Princess Line. Embarkation very efficient, stateroom was as expected as ... Read More
This review covers the legs from Southhampton to Auckland, chosen for the opportunity to visit Iceland, Greenland and South American countries. First cruise with Princess Line. Embarkation very efficient, stateroom was as expected as had used interior rooms on previous cruises with another company. Food selections excellent across all dining options. Was selective with entertainment that I attended as not always to my liking however that was my choice and I acknowledge that what was available was varied, shows that I did attend were enjoyed. There was always something available on board day and night. The service was exceptional from all crew members, a business is only as good as the staff, Sea Princess staff are amazing. Our cabin steward Dante was amazing, the other stewards we encountered in the corridors all very pleasant and smiling. My big issue was with many of the passengers, I have never encountered so many self centred, arrogant and rude people in one place before, there should be a handbook available with rules for cruising and communal living to initiate these ignorant types. The crew were very patient when dealing with some of the rudeness I witnessed. I was selective with the port excursions I booked, had absolutely no issues with any that I enjoyed.I would travel with Princess again and recommend to others, have done so already. Took advantage of the Princess shuttle to the airport in Auckland, apart from slight delay in locating one case that went very smoothly. A suggestion, I witnessed many people failing to wash their hands in the Horizon buffet even when asked by staff, perhaps there could be a sign indicating failure to wash hands equals failure to eat. Read Less
Sail Date July 2018
We chose this particular cruise because the ports of call were places we wanted to both visit and also re-visit. Embarkation went very smoothly and we were on board before we knew it. We prefer to go to Alfredo's on embarkation day ... Read More
We chose this particular cruise because the ports of call were places we wanted to both visit and also re-visit. Embarkation went very smoothly and we were on board before we knew it. We prefer to go to Alfredo's on embarkation day as the horizon court buffet is generally very crowded and its very relaxing to be served at Alfredo's. Their pizza is the best and we also enjoy their traditional sangria. Our cabin was a balcony cabin which what we usually book. I just feel the difference in price for the relatively new club level balcony cabins is worth it. We do anytime dining and can usually make a reservation for dinner in the morning and then not have to wait for a table for 2. I don't mind sharing a table but that generally takes a lot longer to complete the meal, at least in my experience, and if you want to go to a show it can be difficult to make it on time. Our bed was for the first time not real comfortable which was somewhat disappointing because this has never happened to us before and this was our 19th cruise with Princess and the 5th or 6th on the Royal. We enjoyed the 2 new production shows, the Secret Silk and Encore. The comedians were very funny and the bands were all very good. Several of the ports were a little disappointing this cruise but overall we enjoyed them. I felt that the service was excellent as it always has been in our previous cruises. Disembarkation went smoothly as well. Read Less
Sail Date July 2018
We chose this cruise for its itinerary and dates. We really enjoyed all of the ports and enjoyed a variety of activities/excursions which made for an enjoyable trip. Service was very good for our cabin and at the dining rooms. We went ... Read More
We chose this cruise for its itinerary and dates. We really enjoyed all of the ports and enjoyed a variety of activities/excursions which made for an enjoyable trip. Service was very good for our cabin and at the dining rooms. We went with our two teenage sons and while they did not partake of any of the teen activities, they enjoyed the trip and excursions. I will say that I expected more families on this trip given the time of year - it was definitely an older crown, on average, compared to our only other cruise, which was on Royal Caribbean. Our suite was nice, but if I were to book all over again, I would probably put our family in two deluxe balcony rooms and skip the suite. I'm not sure the perks were worth the extra cost and sharing a room. Highlights of our trip included kissing the Blarney Stone, bicycling around Guernsey, a very Beatles themed day in Liverpool, complete with meeting Pete Best on the cruise, seeing the Giants Causeway, touring Guinness, Inverary Castle, the beautiful city of Edinburgh, and visiting Omaha Beach and the American cemetery in Normandy. We spent a few days beforehand in London, which made this the perfect European vacation for us. Read Less
Sail Date July 2018
An absolutely wonderful cruise on the beautiful Sapphire Princess. The ship is in good shape after its recent dry dock. New beds are very comfortable. Food and service were great in both dining rooms and Horizon Court. Paul Burton was ... Read More
An absolutely wonderful cruise on the beautiful Sapphire Princess. The ship is in good shape after its recent dry dock. New beds are very comfortable. Food and service were great in both dining rooms and Horizon Court. Paul Burton was simply marvelous in Crooners. Shows in the main theatre were weak. Not up to current Princess standards. Jeff, our waiter in Sabatinis was one of the best waiters we have ever had on land or sea. This was the second time we have done this itinerary. The first time was out of Dover, which made it possible to have more time in Bergen. The longer run to Southampton cut the visit to Bergen by several hours. For those interested the most traveled were 3rd 552 days, 2nd 574 days and 1st 677 days. There were 187 Elite and 437 Platinum. There were hundreds of children onboard with it being the first week of British school vacation. I understand there were to be far more kids on the next cruise. Read Less
Sail Date July 2018
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