Princess Southampton Cruise Reviews

We chose this ship because of the itinerary. It was our first time on a Princess Cruise. The ship interior was very nice and in great shape. The outside looked pretty bad. Lots of rust and dents. The boarding was chaotic. Very disorganized. But once onboard it was just OK. The food really needs to be improved. We ate at the two specialty dining rooms and never felt the need to go back. The ...

2 hour wait to board ship at Southampton. As soon as onboard informed our cabin had to be deep cleaned and not ready. Medallion app hopeless as was Medallion, otherwise known as my electronic tag and reduces you to a non person. 2 tenders broke down within 6 days and Princess need to be reminded these are Lifeboats as well as water taxis and as such should be cleaned regularly and certainly better ...

After a gap of 2 years it was good to be back cruising on the Emerald Princess again. We did not encounter any Covid problems ourselves but believe there had been some on deck 12 that delayed our embarkation by nearly 2 hours. Having to wear a mask was a nuisance but necessary. The crew all seemed happy to be back and service was good. The inevitable cut-backs were noticeable and too numerous ...

I chose this because I cruised princess many times before but may have been my last. from the very beginning we were not told the truth about all the people quarantined with covid 19 we could not get answers to our questions. the crew seemed confused about what was happening. the lines to get tested were extremely long and the results were not made easily available the internet did not work moat ...

This was our first cruise ever. We planned it for over a year. Our first impression was a 5+ hour wait to emabark and have a room. Our room was not clean and ready when we arrived. It was also on the quarantine deck so we had to be rearranged. The boat looked outdated (but nothing to compare it to, until other seasoned cruisers affirmed this) The ports and excursions were horribly planned ...

Having already cruised with Princess pre-Covid we felt confident that they would provide the same excellent service. Sadly we disembarked feeling very disappointed. Embarkation was a nightmare although apparently not the fault of Princess. We were kept in a holding car park for an hour and a half. Once onboard the deluxe balcony cabin was wonderful with the most comfortable bed I have ever ...

This was my first cruise with princess and overall we really enjoyed it. Cabin - we were upgraded from an inside to a balcony prior to the sail date. This was also an accessible cabins so a really good size with a wet room, no complaints about the cabin. Cabin steward was lovely. Food - Again no complaints plenty of choice, especially limestone in the buffet staff put portions out. ...

This was our 7th Cruise since June 2021, we are Elite Loyalty with Princess and were staying in a top suite, so we expected to embark very smoothly and thats when some problems commenced. We have sailed to the Norwegian Fijords quite a few times before, it is one of the most beautiful cruises you can experience, but we had always cruised previously in June, when it is a bit warmer. The ...

We had spent Xmas 2021 and New Year isolating after both having Covid so were looking forward to an Easter holiday to make up for our cancelled Christmas. We were fully vaccinated, had certificates of recovery and negative test results so posed very little risk of contracting and spreading Covid at the time of the cruise. Mask wearing was “recommended” but not compulsory so we decided to ...

This is the first negative review I have ever written. The cruise experience was ruined before it had even started. I booked direct via the Princess website had received a booking confirmation, and then received no further communication from them whatsoever, no documentation, nothing. Tried to ring them a week before the cruise, no response despite spending about an hour waiting on the phone over ...