First, it is a beautiful ship, but (a) the first 2 cruises were cancelled because the ship wasn't ready and (b) not all of the venues were open when we boarded what turned out to be the 3rd cruise. This was obviously disappointing.
Next, let me tell you my notes before we boarded the ship. We could not book any specialty restaurants until 30 days before we sailed. The Princess app is slow. ...
It was nice being on a brand new ship but we were really disappointed on what wasn’t open especially most of Park 19 and the arena. The dome was very busy when it was opened so we didn’t get a chance to enjoy it. The pools were nice especially the pool area in the forward of the ship that had two hot tubs. To summarize I’d say this: Great port stops, awesome staff, great teen club that my kids ...
Looked forward to sailing on what was promoted as a fantastic ship. However. venues too closed in a nowhere for a quiet drink before dinner as everything took place in the piazza. On Plus package and ket getting charges fro drinks I never had. No shows, No Park 19, No Dome events. this list could go on. Even paid a supplement for speciality and was charged service charge on top of that.
Do not ...
Staff is great and they out of their way to please customers.
Food is below average and repeats every day.
Ship layout is amazing and provides feeling of a smaller ship. Nothing is ever crowded.
Reserve balconies are good for one person. However the room a spacious.
Spa wasn't fully ready.
Onboarding was smooth even for a large ship.
Cost management is very obvious. Big shows ...
Booked on 3rd cruise, ended up on 1st cruise. Feb 14 cancelled with four day’s notice. No communication from Princess. Would have cancelled if we could but they had our money. Ended up on a ship that was not ready to sail. Obvious cash grab by Princess. It was a bait and switch. All large performance venues closed. Many on deck amenities closed or broken. They did work tirelessly to fix stuff and ...
Free balcony casino player offer. Cabin lovely - glass shower enclosure, sofa, comfy twin beds, adequate closet and drawers. Still winter in Europe so balcony not used. Shows with guest performers in atrium seen on three levels. A few standouts but no theater experiences in arena. Area 19 closed. Buffet extra crowded and noisy at B&L. 7:30 deck 6/7 dining rooms had long lines waiting to be seated ...
Having crossed the Atlantic last year from Southampton on the disappointed Sky Princess, our travel companions persuaded us to try again this year on the Enchanted Princess. This year was far better than last. We were disappointed to skip Funchal on the island of Madeira due to a strike by the Portugese harbor pilots and the substituted stop of Gran Canary was not nearly as good.
Overall the ...
While we have cruised on Princess 20 times (75 total on over a dozen cruise lines), this was our first experience on the new Royal class ships. There were several positives but unfortunately there were more disappointments.
On the plus side, the large size allowed for a greater capacity in the Princess Theater plus the Princess Live and Vista Lounge venues and other lounges for cabaret style ...
Staff are amazing.food is amazing.ship is amazing. Entertainment is lacking i'm afraid..if you are 4 yrs old or if you are 80 plus then fine..but inbetween that then early to bed..i love a pianist and a violinest..but not every night all night..daytime entertainment was ok.but evenings became extremely tiresome. Found ourselves eating out.a few drinks then after 2 to 3 hrs of listening to the same ...
My husband and I are normally Celebrity loyalists but we chose this cruise because of the intinerary and we had liked Princess when we sailed on the Golden in 2007 (I know, a long time ago). This seven day itinerary was packed full of new places for us and our children were excited to see as much of Europe as possible during our vacation. Because it was only 7 days, we added a few days in Rome ...