We chose this cruise for the ports. Everything about our experience was negative. Princess cancelled our first sailing, which cost us $1200 in travel insurance and resulting expired flight credits. they wouldn't speak to us-actually told use to go through our travel agent-then wouldn't return his calls or emails. when we rebooked they gave us $50 on board credit. we couldn't board for 2 hours ...
Let me start with explaining why I only gave this a 3 out of 5. It started out great in that it was a pleasant surprise that we were able to board right after going through all the check in procedures to start taking advantage of the boats’ amenities. Get there early, as it does take a while to get through check-in/customs. Now, in my eyes, a cruise ship should be fit & ready to sail according ...
We took the slow boat to Alaska on our first and only cruise. Our ship was 11 hours late leaving and the true reason why was never explained. We were told the ship was delayed departing several times with the last (7:30 pm) stating midnight which we stayed up for. Midnight came and went and we did not depart and no info provided. Wife woke up at 3am and at last we were underway.
The next ...
Like many others an Alaska cruise was a dream of ours for a long time, we had planned this trip for years. Bottom line is we did NOT get to go to the ports Princess promised, no Juneau, no glacier, no snow capped mountains....
Ship was broken and we went to some other places, but not the "crown jewel" of the whole trip. I get it, things break, but giving us a $100 to spend on board for merch at ...
This was my first Princess Cruise and although we paid a great price for a balcony cabin we were 12 hours leaving port, due to a mechanical problem, our itinerary changed, we did not go to Juneau as planned, we did not cruise the outside of Vancouver Island which I was looking forward too. The communications regarding the mechanical problem were poor but in general I would say all communications ...
I had high expectations for seeing a glacier and snow in Alaska. That was the motivation for taking this 5 day “sampler” of 2 ports in Alaska, vs 4 day with 1 port. Unfortunately, the embarkation port exit was postponed 11 hours. This delay and the inability to correct the problem resulted in a port cut, Juneau.
The ship itself is older, and looks outdated. The refurbishment done a few years ...
We were suppose to Leave Vancouver September 11, 2019 at 5:30, but do to mechancical issues (propultion problems) the captain came on at 8:00 to tell us that we will not be leaving until approx midnight - in actuality it was 3:30 am on the 12th, and that we will be getting a $100 on board credit and 50% off the price of this cruise towards another future cruise. Because of this issue we will not ...
I chose this cruise based on reviews from previous travellers. We were sorely disappointed. First the ship was delayed leaving for 10 hours. This meant that we missed one of the ports we were supposed to see which is the main reason we took this cruise . The compensation from the cruise line was a slap in the face considering the entire reason for going on this trip ( Juneau AK ) was skipped . ...
Always heard the Alaska Cruise was a great one to take. I was impressed with the decor and cleanliness of the ship. It was well laid out, with lots to see and lots of activities to take p[art in. We tried a few and enjoyed them a lot.
Engine trouble before we left port caused over a twelve hour departure delay, causing us to have to skip the Juneau stop and the glaciers. Although this was very ...
The entire purpose of the trip was a fishing excursion in Juneau. Our Juneau port was cancelled and that was extremely disappointing. Instead of offering a discount for the next cruise (to same ports) They gave us $100 to be spent on the ship. Most of the crew were not friendly, we ate at the bayou for an extra charge and the food was terrible!!! : It tasted like it had been frozen and prepared in ...