Princess Hawaii Cruise Reviews

$12 each from juice bar!!!
Tasted like dilated lemonade!!!
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The Sail Away Party
Photo Credit: GuernevilleGuy
Docked in San Francisco
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Sailing under the Golden Gate Bridge
Photo Credit: GuernevilleGuy
Cruiser Rating
3.6
Average
785 reviews

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21-30 of 169 Princess Hawaii Cruise Reviews


Some good news and some bad news.....

Review for a Transpacific Cruise on Grand Princess

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mleuth
6-10 Cruises • Age 70s

We chose this repositioning cruise because we needed to catch up with friends in Australia that decided to fly and the dates matched. It's an old ship, renovated about 10 years ago, and considering that it's in great shape. The service attitude of the staff is impressive, the food is hovering between good and great, with the buffet having essentially been sacrificed on the altar of Covid. ...
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Sail Date: October 2022

Cabin Type: Oceanview (obstructed view)


Disappointed in Princess

Review for a Hawaii Cruise on Grand Princess

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meinkeb
10+ Cruises • Age 60s

This was my retirement cruise. I alerted Princess and added the milestone in the Medallion app, but nothing was done to acknowledge. The ship should be in drydock by now, but should have been done much sooner. There were plenty of water leaks, a shattered window in the buffet. It is long overdue for maintenance. There were a lot of people / staff getting COVID. The Cruse Director, Steve, ...
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Sail Date: April 2022

Cabin Type: Balcony


Ship was good - Cruise lost points before we set sail

Review for a Hawaii Cruise on Ruby Princess

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wgmiller
2-5 Cruises • Age 70s

We chose this cruise to be with friends, and also to be a "bucket list" trip to the Hawaiian Islands. Unfortunately, all the friends had to cancel for various reasons, so we made the cruise as a solo couple. We require handicapped-accessible accommodations as my wife is scooter bound. Pre-cruise issue 1: The Medallionclass app We were supposed to enter our pre-cruise information and ...
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Sail Date: March 2022

Cabin Type: Oceanview (obstructed view)

Traveled with disabled person


Less than accommodating

Review for a Hawaii Cruise on Grand Princess

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heypatk
2-5 Cruises • Age 60s

I was giving my sister a cruise for her birthday 2 years ago which was cancelled a few times. Finally we were able to book and take a cruise to Hawaii 1) Minimal accommodations on shore excursions for people of poor endurance. They could not accommodate my sisters scooter stating they were never informed… I call BS her scooter had to be delivered to our state room by the crew. If a taxi or ...
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Sail Date: January 2022

Traveled with disabled person


Struggling to deliver Post-Pandemic

Review for a Hawaii Cruise on Ruby Princess

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X11ANO
6-10 Cruises • Age 60s

I am a platinum member having sailed Princess several times. On this occasion I found Princess to be struggling to deliver post pandemic as it seems to have cut back on staff thus standard of service. By example first night in the restaurant I was served raw centred chicken and this was quickly whisked away without any great concern for the risk such a mistake can cause health wise. Our cabin was ...
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Sail Date: January 2022

Cabin Type: Interior


Food Quality has gone down hill on Club Class

Review for a Hawaii Cruise on Ruby Princess

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spookyfudge
6-10 Cruises • Age 60s

We were excited to be on our first cruise since 2019 and this was a warm-up cruise for our booked 2023 World Cruise on the Island Princess. We selected a club class and the three of us would have a mini with a full queen and a fold out full bed. The room was very good with a full bathroom with a tub and large center cabin. Boarding: What a nightmare, we waited approximately 1-1/2 hours to ...
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Sail Date: January 2022


COST CUTTING IN ALL THE WRONG PLACES

Review for a Hawaii Cruise on Ruby Princess

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LQTRAVELER
10+ Cruises • Age 50s

This itinerary was for the 10 day California Coast w / Cabo San Lucas round trip from San Francisco. Let me first say, I have a point of reference as I’ve cruised on the Ruby before. I know what she is capable of, and this cruise didn’t even come close. First the good. The staff was 5 star all around. Eager to please, always with a warm welcome and smile, clearly happy to be back at ...
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Sail Date: December 2021


Dated, rusty, boring

Review for a Hawaii Cruise on Ruby Princess

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Oceaner
10+ Cruises • Age 40s

This was a 10 day cruise from SF to Cabo, despite it showing as a cancelled 15 day Hawaiian. Service was good with staff being attentive and up to Princess standards. There were only 670 passengers out of full 3000 capacity. Princess older fleet starting to show its age and Ruby is not exception. The outer haul and some other outdoor areas, including balconies are full of rust, despite just ...
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Sail Date: December 2021

Cabin Type: Balcony


Not what I expected

Review for a Hawaii Cruise on Grand Princess

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2 gopher cruisers
10+ Cruises • Age 70s

My partner wanted to sail under the Golden Gate Bridge one last time so he convinced me it would be great for both of us. I had expected to have sunny days with a little bump here and there but that is not what happened. No sun, cold wind and all kinds of sea bumps. I enjoyed the food in the buffet and the dining room but my partner did not. Our cabin seemed smaller than usual for a balcony ...
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Sail Date: February 2020

Cabin Type: Balcony


Dashed expectations

Review for a Panama Canal & Central America Cruise on Emerald Princess

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Marta Weeks
2-5 Cruises • Age 70s

On the good side, the staff or crew was very friendly and courteous. Food was good as well as entertainment. On the bad: 1) the wait to board the cruise was ridiculous 2) once in our room, hours later, we found a dirty bathroom and carpeting, beds not put together. We complained. 3) went to wait until the room was cleaned, beds put together, carpet vacuumed and were told the room was ...
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Sail Date: February 2020

Cabin Type: Oceanview


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