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5 Helpful Votes
Sail Date: July 2019
Never have we cruised with Princess before, and believe me we will never cruise with them again. We had the understanding that this ship had very recently been refurbished. Once in board, we saw little evidence of this. The ship is very ... Read More
Never have we cruised with Princess before, and believe me we will never cruise with them again. We had the understanding that this ship had very recently been refurbished. Once in board, we saw little evidence of this. The ship is very OLD AND TIRED. Dining on board was not good. We ate in the main dining with a 7:30 seating. We had a large group of 14 and had thought we could all sit together. This was not the case. We were sitting by each other, but at 2 separate tables. The head server would “suggest” his picks for dinners, which he would add that the picks were not good. We had 2 formal nights. Having read the required attire we do not remember the mention of NO shorts for men. The first formal night 2 men of our group had nice linen shorts. We had the exchange of words with the head guy and finally sat. The 2nd formal night one of our group only had shorts with him, he was not permitted to enter for dinner. The cabins were small although clean. Our group ended up sitting in the back of the boat on the sea day. We never did see anyone to serve drinks The boat itself had a lack of bathrooms. The one women’s bathroom by the main dining room only had one of the toilets working and that was only for 1/2 of the cruise. Other then that, the bathrooms were not marked well and very hard to located We saw one show up in the Skylounge. It was horrible. We all were very disappointed. One in our group checked his bill the night before we disembarked. He expressed his dissatisfaction with the whole cruise and was told the employees were at the end of their contract and was just plain tired and this was why the service was poor. Seems to me that this shouldn’t be the paying customers problem and if this was the case the cruise should have been at a deeply discounted price All in all, I was 100% disappointed and as stated before will never cruise with Princess again, along with the 13 others who were with me Read Less
Sail Date: July 2019
This is a review of the cruise portion of my Tauck Grand Alaska Journey. The tour was 7 days on land, and 7-days on sea aboard the Golden Princess. This is different than my typical cruise review, because my experience was unique to being ... Read More
This is a review of the cruise portion of my Tauck Grand Alaska Journey. The tour was 7 days on land, and 7-days on sea aboard the Golden Princess. This is different than my typical cruise review, because my experience was unique to being on a Tauck tour, even on the ship. We had pre-reserved cabins. We did our own shore excursions as a group. We had private receptions on the ship. We had 2 pre-arranged dinners as a group at the Specialty Restaurants (Crown Grill, Sabatini’s Trattoria). We sat as a group at 2 of the Anytime Dining restaurants. We were free to eat where we wanted at any time. We got the beverage package. Because of illness I caught on the bus portion of my tour, I did not spend as much time enjoying all the shipboard amenities as I usually do. I did attend 2 of the Production Shows in the Princess Theatre. The singing and dancing were very good. I enjoyed the comedian Ken Boyd in the Vista Lounge. I liked the Bohemia Duo, especially when they played classical and contemporary melodies in the Piazza. I thought the selection of Movies Under the Stars on the big screen on the Lido deck was too limited. On a previous Princess cruise (on a larger ship), there was a dedicated movie channel on the TV in the cabin, and you could select the movie to watch. On this ship, pre-selected movies were shown. It was not possible to get a schedule of movies throughout the day. This is likely just another example of old technology on this older Princess ship. On my previous cruise, I learned about the Princess@Sea communications on the ship, which I came to appreciate. You turned on Wi-Fi on your phone or other device (and turned it to airplane mode, so there would be no cellular roaming charges), connected to the Golden Princess network, entered the web address “golden.princess.com”, created an account, and you were in. You can view the daily itinerary (instead of carrying the Princess Patter around with you) and locate where on the ship each activity is taking place at. You can get information on shore excursions. You can send a text message to another passenger who has set up an account. The service is free, because you only need to use free, local Wi-Fi on the ship. There are no cellular charges. You can also use the app to view Onboard Deals, Future Cruise Deposits, General Information, and Locations, Hours & More (for lounges, restaurants, etc.) However, implementation of Princess@Sea on the Golden Princess was disappointing. I suspect the technology was a challenge on an older ship like the Golden Princess. Many times, the ship Wi-Fi would be down, and you could not access the daily itinerary. To text another guest on the ship, you needed their Customer ID. Unlike on my previous Royal Princess cruise, you could not search by first or last name. You’d have to go to the person and ask him/her for their Customer ID which was generated when an account was created, which you could enter in your contacts, so you could find their name to text to. This was a nuisance and probably resulted in much less use of the app. Also, unlike on my previous Princess cruise, you could not view your stateroom charges. You had to visit the Guest Services desk in person. I was very disappointed in the app. My wife and I had a mini-suite on Dolphin deck (Deck 9, Cabin D608). There was storage space scattered throughout the cabin, including 2 drawers in the nightstand on each side of the bed. The room had a spacious sitting area with a sofa and second TV. There was an in-room refrigerator and safe. However, the layout of the rest of the room was cramped. One person could easily slide a suitcase under the bed. The other person had to repeatedly maneuver the suitcase in a 2-foot area between the bed and the cabin wall to get the suitcase out. The spacious closet was by a large set of storage shelves and the bathroom. It was a cramped space. You could not access the shelves (and safe) or the closet, while someone was trying to get in and out of the bathroom. This is just poor design, and may have been considered acceptable when the Golden Princess was first cruising. Other more modern ships do not have this configuration issue. The queen bed was comfortable, but had a very thick comforter. If you didn’t turn down the temperature in the room at night to at least “cold”—both thermostats—then you would get too hot under the comforter. The bathroom was spacious. There were pump bottles in the combination shower/tub—one for shower gel, and one for combined shampoo/conditioner. You might want to consider bringing your own conditioner. A bar of soap was provided in the bathroom. There were storage shelves above and below the long vanity. There was an outdoor balcony, but it was not covered. I had not thought to check that when I selected the room. I just assumed that all balconies had a ceiling so you could sit outside if it was raining, and you would have some protection from the sun. But, no. You could see cabins several decks above you, and been seen on your balcony from those cabins. The room steward Joao did an excellent job keeping the room clean. He even brought ice daily for the ice bucket. I found the breakfast area on the Lido deck, Horizon Court, to be on the small side (compared to other ships I’ve been on). There was often a line to get eggs, French Toast, bacon, sausage, etc. in the morning. I never ate at one of the dining rooms for breakfast. The food, even in the specialty restaurants, was OK, not great. Some entrees I found to be very salty. There were adequate selections on the dinner menus. Some of the desserts, including the Baked Alaska, were very tasty. The best margarita on the ship was the “24K Margarita” at the Wheelhouse Bar. Instead of salt, you could get sugar on the rim. One advantage of the ship was its somewhat smaller size compared to other cruise ships. It was small enough to get into the narrow fjords in Glacier Bay, which was a definite advantage. I enjoyed the onboard narration during scenic cruising in Glacier Bay National Park and the Inside Passage. You could turn on the TV in your cabin (to either channel 36 or 37) and hear the narration. If you didn’t have a good view from the balcony of your cabin, you could go forward on Deck 7 (Promenade) and then climb up a couple of flights to go to the bow of the ship for an unobstructed view and to listen to the narration. I enjoyed the presentations by the naturalists about the sights, flora, and fauna. Be aware that on this 7-day cruise, there are two formal nights. Most did not wear tuxedos or formal gowns. There were guys wearing a dress shirt and slacks. A few wore a sports coat. Many women wore cocktail-like dresses. One of my observations on cruises is that ships never provide enough hooks in the cabins to hang stuff on. There were none in the cabin. I would have brought several strong, magnetic hooks (e.g., from Home Depot), but I was weight limited for my tour (which was an error in the Tauck documentation). Compared to other ocean cruises I have been on, one amenity was missing. There were no daily newspapers/bulletins. You could find out news by tuning into BBC, MSNBC, or Fox News on the TV in the cabin. Here are some tips for getting extra shipboard credit. Before the cruise, you can provide evidence to Princess Cruises that you are an honorably discharged member of the military (submit a copy of your DD214). You can also purchase and provide proof of ownership of 100 shares of Carnival (CCL) stock. You can also purchase a future cruise voucher that entitles you to shipboard credit on a future cruise (voucher cost on this ship was $100 per person, good for 2 years, fully refundable); the amount of credit depends on the length of the cruise and the category of cabin you book. Read Less
Sail Date: July 2019
We had a most wonderful cruise. Wonderful Entertainment all the time, everywhere on the ship! Food was delicious in all areas of ship! We went to Crown Grill and Curtis Stone's Share. Both were a little intimidating for us but ... Read More
We had a most wonderful cruise. Wonderful Entertainment all the time, everywhere on the ship! Food was delicious in all areas of ship! We went to Crown Grill and Curtis Stone's Share. Both were a little intimidating for us but our waiters, Martin? At the Crown Grill and Nasri? At Share and all the rest of the staff made us feel so special and helped us make great choices! Great dinners! We also loved the lectures and live narratives by author, Michael Modzelewski! He was informative, humorous, passionate and helped light the fire of the Alaskan fire in us! The room was spacious and clean and with the balcony, a very special place to hangout with coffee and a delicious snack to watch the beautiful landscape and marine animals! Our cabin person was very nice and personable. He made sure we had everything we needed! And may I say, this was our first cruise and we were very anxious. We came from NY Our travel agent at Liberty travel set everything up through Ruby Princess. All transfers went smoothly getting us where we had to be! Greatest trip ever! Can't wait for our next cruise! Read Less
2 Helpful Votes
Sail Date: May 2019
We, a group of 15 - mostly vegetarians, took the Royal Princess cruise to Alaska aboard Royal Princess ship from Vancouver on May 25... While the ship is new, comfortable and well decked, the food experience on this ship is a nightmare, ... Read More
We, a group of 15 - mostly vegetarians, took the Royal Princess cruise to Alaska aboard Royal Princess ship from Vancouver on May 25... While the ship is new, comfortable and well decked, the food experience on this ship is a nightmare, particularly, if you happen to be a vegetarian or a vegan. A few weeks prior to boarding/ check in, I had declared my vegetarian status and food restrictions in terms of no eggs, fish & peanuts to the Cruise liner on their website where they collect such information from prospective travelers. To my horror, no food on the ship is labeled for any allergies/ food restrictions when even daily consumption items like Brown Hashes contained egg on this ship... while the non vegetarian spread seemed elaborate, the vegetarian selection is meagre... every cruise traveler boasts of gaining weight after a cruise, I could only boast of losing some... Even the dinner menus do not carry any vegan or non egg dishes. I escalated the situation through their multiple layers of management finally reaching the Maitre de Chief and their Chief Chef (btw, it’s a tough job reaching to these senior people through their Customer Service folks who try every trick to dissuade you)… both heard me but did nothing about it for first 2 days of the cruise. Its only after I insisted on a meeting with the Captain of the ship that the General Manager intervened and things became a bit more palatable… Similarly, the service on the ship leaves a lot to be desired. A simple thing like asking for extra towels can take more than 5 reminders and 2 hours. Overall, the attitude is callous, uncaring… The staff seems to be tired from long hours and being at sea continuously for weeks/ As regards onboard experience, the entertainment is good and shopping arcade is well appointed... AVOID Princess Cruises… there are better carriers… Read Less
3 Helpful Votes
Sail Date: May 2019
We booked in Club Class, mini suite, so private small area for eating, with decayed staff, very nice. room was located near elevators, helpful. ship is old, 2002. so rust everywhere. food inconsistent. one day tasty, one day, inedible. ... Read More
We booked in Club Class, mini suite, so private small area for eating, with decayed staff, very nice. room was located near elevators, helpful. ship is old, 2002. so rust everywhere. food inconsistent. one day tasty, one day, inedible. like last breakfast, pancakes were bricks. eggs great. service perfect and friendly. eating in buffet, horizon, is quick, but food quality sad. good views. we liked priority boarding with club class. got on earlier and quicker. worth it. room was roomier too for private time. balcony was not kept up. chairs dirty, not cleaned. ship was ok, but needs major overhaul. and install showers, I am only 5'11" and hit head in shower. laundry was ok, costs, $8 for wash/dry/soap, was told it was free. entertainment for broadway musical type shows excellent. comedians were good too. if you like trivia games, it's offered all the time. we traveled with 18 relatives, and enjoyed it all together. Read Less
5 Helpful Votes
Sail Date: April 2019
My husband has always wanted to do the Panama Canal adventure so upon his retirement, we chose the Panama Canal Cruise. We were told by friends, Princess Cruise Line does this cruise. So, we visited our travel club and booked the 15 day ... Read More
My husband has always wanted to do the Panama Canal adventure so upon his retirement, we chose the Panama Canal Cruise. We were told by friends, Princess Cruise Line does this cruise. So, we visited our travel club and booked the 15 day cruise aboard the Pacific Princess. Little did we know what lay ahead!! Everyday was a neat adventure; never a dull moment even on sea days. So much entertainment it’s hard to choose which one to attend. Our favorite port stop was Huatulco! Mexico! Such a quaint secret on the coast line. This town is what it’s all about. Just big enough to taste the real flavor of Mexican life. The people were so nice even when you didn’t purchase their wares. The food was excellent and the setting at the restaurant we ate at was just breathtaking!! We truly think we will revisit Huatulco!! The cruise even had a choir that practiced on sea days and we performed the last day aboard. Such a fun experience. The food choices were excellent and “ If you couldn’t find enough there, something is wrong with you.” Anything you wanted. All our on shore tours were first class. We are already talking and planning our next cruise!! So until next time; “Happy Sailing”. Read Less
Sail Date: April 2019
Princess Cruises have always done exceptionally well! Delicious food, clean and modern furnishings, state of the art technology most especially with the Medallion, expert and friendly staff, relaxing environment and a full range of ... Read More
Princess Cruises have always done exceptionally well! Delicious food, clean and modern furnishings, state of the art technology most especially with the Medallion, expert and friendly staff, relaxing environment and a full range of entertainment. The company prioritizes safety from the minute you board all the way to the end. The process of embarkation and disembarkation were easy. We always look forward to waking up in the morning because of the activities they offer daily. Food is excellent with so much variety to choose from. The cabin is kept clean with respect to privacy upon request. The technology is above and beyond with the Medallion. The staff are respectful, accommodating and have shown professionalism. Every minute is priceless while on board. Whether you seek to relax, pampered or be entertained. Princess Cruises deliver the best vacation ever! My family and I are looking forward to our next cruise with this company. We highly recommend Princess to people of all ages. Read Less
Sail Date: April 2019
this cruise was with a group on Utube ,however it turned out be a series of missed communications and bad service .nothing stands out about this cruise except the night we dined at the Crown Grill was fantastic ..My medallion did not work ... Read More
this cruise was with a group on Utube ,however it turned out be a series of missed communications and bad service .nothing stands out about this cruise except the night we dined at the Crown Grill was fantastic ..My medallion did not work very well it rarely let me into my room ,the apps were not working for me ,I had the medallion changed and reset but never really worked . However to be fair I never used the apps very much ,its just not convenient for me . The weather was great . The ports were very good but we never seemed to stay very long at them . We were in Mexico for about 10 hours . The use of tenders to get ashore although necessary was a pain . I did enjoy the comedian and the cover band . We did take two excursions one in Jamaica which was a tour of Islands wildlife. And one in Cozumel which was the sunset cruise .. All in all ok Read Less
3 Helpful Votes
Sail Date: April 2019
Amazing, amazing trip. Everything, except for casino, was beyond and above expectations. Casino needs more variety on slots. I loved the robes (waffle), and would love to purchase one for my husband for Father’s Day. Please help ... Read More
Amazing, amazing trip. Everything, except for casino, was beyond and above expectations. Casino needs more variety on slots. I loved the robes (waffle), and would love to purchase one for my husband for Father’s Day. Please help with this. The food was ok, but need more variety. Lots of curry in the food. This is not a good choice for all people. Os e of the shipboard staff, such as line dancer teachers were rude and not very helpful as teachers. I enjoyed all the shows that we saw, but he singers were not very good in any of the shows. I do have to say that anything we asked for was supplied right away as far as our room accommodations went. Roberto was an excellent steward. The ship itself, left a lot to be desired as far as luxury went..so much wear and tear showing all over the ship. Very disappointing. Very disappointing. The name, Grand Princess, does not fit this ship. Entirely to much for gratuities....... Read Less
2 Helpful Votes
Sail Date: April 2019
I just took the 10 Days Regal Princess out of New York last November and had the best food service and selection so I gather a group of friends to do the 10 Days Euro Explorer cruise and what a disappointment! Everyday the breakfast ... Read More
I just took the 10 Days Regal Princess out of New York last November and had the best food service and selection so I gather a group of friends to do the 10 Days Euro Explorer cruise and what a disappointment! Everyday the breakfast buffet is exactly the same! Where is the smoke salmon? If is behind the station and you have to ask for it! Water down coffee and hard as a rock toast! Lunch buffet is no better unless you go down to the dinning room and catch hell from their waiter staff and yells at you when you do not sit at the right table. No flexibility when you want to eat before 8pm or else buffet is your option! The ship was supposed to be recently refurbished but the cabin still looked aged and only new TV and bed. But I must say the bed is really good and comfortable to sleep on! TV has very good movie selection but you can not check the ship's day program and only via your cellphone or mobile device... why not? Who is their IT Program Director that can't even come up with this basic function? The TV is HD but the in-house program that talked about the shore information recorded from the live sessions are not so you will see all the fizzy video the you can't even read the wording they are showing on shore info. Read Less
1 Helpful Vote
Sail Date: March 2019
Just back from this cruise, where a group of 10 celebrated a 60th birthday, food was less than appealing in the dining room, and concessions such as The Grill, where, as a person who is gluten intolerant, was not even asked or given a ... Read More
Just back from this cruise, where a group of 10 celebrated a 60th birthday, food was less than appealing in the dining room, and concessions such as The Grill, where, as a person who is gluten intolerant, was not even asked or given a choice of a desert, but had a 3 day old creme brulee stuck in front of me. The dining room served a lump of congealed meat on a huge jacket potato and called it fine dining, and continued to attempt to fill already half filled wine glasses without consent. The Lotus Spa as always on these cruises spruiked the wonders of the Elemis detox, and hard sells with every supposed relaxing spa service. The entertainment was at best amateur, with 4 cruise staff being the majority of the events, not one top class act on board. A friend ended up in hospital on the last day after contracting a flu which caused a clot on the lung. After cruising many times, I would not be in a rush to book with Princess again, in fact, I doubt that I will bother at all, and continue to cruise with Carnival and Caribbean who at least offer top class entertainment, reasonable food and avoid the day spa services. Ports were the usual, with us missing The Sound due to weather, which could not be avoided, but they should change Port Chalmers to Napier as Chalmers is at best boring and unappealing. Read Less
Sail Date: March 2019
Itinerary was one of the main reasons to go on the Caribbean Prince. We have already cruised on this ship and loved it. We were celebrating a few things. My wife's Birthday, my 70th Birthday, and our 25th Weddings ... Read More
Itinerary was one of the main reasons to go on the Caribbean Prince. We have already cruised on this ship and loved it. We were celebrating a few things. My wife's Birthday, my 70th Birthday, and our 25th Weddings Anniversary. First time getting a larger suite, mainly for the size of the room and balcony. Was a little disappointed in the suite, because of the noise, no sun, sleeper sofa, and closet door making so much noise. Also my wife got her finger slammed in the door. Loved San Juan going to the Bacardi Rum distillery was the best your ever. Wish we had more time there to see more of New San Juan. The staff and service was great. Loved going to the Club Class restaurant every night. Everyone was so polite and helpful, all the way from the wait staff to the head chef. So happy with the new Medallion set up. The value for this Cruise was good. Read Less
Sail Date: March 2019
The Majestic Princess is an amazing ship. The staff and crew were fantastic and provided an outstanding level of service. One of the highlights has to be sailing through the Fiordlands. Absolutely stunning and we enjoyed this mostly from ... Read More
The Majestic Princess is an amazing ship. The staff and crew were fantastic and provided an outstanding level of service. One of the highlights has to be sailing through the Fiordlands. Absolutely stunning and we enjoyed this mostly from our balcony. There is so much to do on the ship if you choose to or you can simply relax. I would highly recommend the Chef's Table. This is worth every extra penny and as long as you enjoy fabulous food and service, then you will love it. It is also a great chance to dress up and for the men to wear sports jackets (not necessary but looks good). The food in the dining areas is fantastic and the service across the ship amazing. The bar and dining staff really know how to look after you. The entertainment on the ship is of an extremely high standard. Lots of places to sit and have a drink with friends before deciding where you will eat your dinner. You will love it. We will certainly be cruising with Princess again. Read Less
Sail Date: March 2019
They have cut back so much. Service was very poor. Dining choices limited. If you wanted steak it was an up charge of $19.00 -$24.00. I am not talking the specialty restaurants - this was the regular dining room. Selections were often ... Read More
They have cut back so much. Service was very poor. Dining choices limited. If you wanted steak it was an up charge of $19.00 -$24.00. I am not talking the specialty restaurants - this was the regular dining room. Selections were often the same. Buffet was limited. Golden Corral is much better regarding fresh fruit and veggies and variety. Sad the food and selection used to be so great on Princess. We traveled with a group for pre-arranged Mah ongg tournament play. We were promised a separate room, game sets and water service. Were put in a corner of a dining room. Really noisy when they had a 'sale' going on and people coming in and out. Refused to bring us water (pitcher and glasses not individual services). Game sets were suppose to be delivered by 8:00AM - they were never were delivered. Luckily enough of us brought our own that we could still hold the tournaments. When trying to get water or game sets were told "not my job" Several days, the beds were not made up when we returned to the room to change clothes for dinner. The entertainment was not good. They even stopped one production half way As a platinum member I have cruised Princess numerous times and AlWAYS found the food and service really good. Interestingly a number of people told me this was typical of the Ruby Princess. Read Less
2 Helpful Votes
Sail Date: March 2019
Everything was incredible!! They make you feel like family and you never want to leave the ship! The food was world class and the service on the ship was otherworldly, the drinks on board were incredible and allowed you to venture into a ... Read More
Everything was incredible!! They make you feel like family and you never want to leave the ship! The food was world class and the service on the ship was otherworldly, the drinks on board were incredible and allowed you to venture into a whole other culture and a whole other world of excitement! It is a wonderful mix of people and every passenger on board was so fun and excited and so sweet to everyone else. The stage shows that they put on our like a broadway musical and the performers can sing with the best of them! They have a full range of things for you to do whether it’s hanging by the 5 pools and jacuzzi’s they have, learning about the many secrets of pirate treasure, world class shopping with incredible deals, or anything else you can think of, there is never ever a dull moment. Everything was so smooth especially with their new medallion you use for everything!! It is the best thing out there!! 100% recommend!!! Read Less
Sail Date: March 2019
they clean your room everyday, Varieties of food, Dining experience is really awesome. service is great, Ice cream bar was great, international cafe, Karaoke bar, fitness room, Art auction, love the idea of formal night and going to a fine ... Read More
they clean your room everyday, Varieties of food, Dining experience is really awesome. service is great, Ice cream bar was great, international cafe, Karaoke bar, fitness room, Art auction, love the idea of formal night and going to a fine dining after having pictures from the photographers and you will your pictures that same day...you can watch live shows everyday with their funny Cruise director & his staff, lots of entertainment and things to do, love all this fun games with the staff especially with the cruise director Matt, foods is great, enough restaurants to choose, great service, smooth sailing and they are organized, i will plan a next cruise this year again and i will convince some of my relatives and friends to join me and my wife for the next cruise before end of 2019, and hoping they will come out a promotion to back up my plan Read Less
Sail Date: February 2019
Unwelcoming excursions for wheelchairs and unsafe, uncomfortable handicap washroom. The excursions was unadaptable, unwelcoming for wheelchairs and all our water excursions was cancel out, without letting you see fit to make your own ... Read More
Unwelcoming excursions for wheelchairs and unsafe, uncomfortable handicap washroom. The excursions was unadaptable, unwelcoming for wheelchairs and all our water excursions was cancel out, without letting you see fit to make your own decisions. It was disappointing because we were so excited for the island princess to enjoy some water and the island feeling. We did not get to do any snorkeling or any water activities and been deprive from it because of wheelchair unfriendlyness and discrimination. However, the diamond princess excursions allow you to have freedom in choosing your excursions and you can decide if the excursions is right for you in real time or can choose to sit out if you feel uncomfortable. Whereas, Island princess excursion will just cancel you out without gaving you the freedom to choose. Handicap washroom was unergonomic, uncomfortable, unsafe because the handrails was design horizontal poking at your back. On comparison, the diamond princess to Japan with handicap washroom was design much better and the excursions was helpful than “ Island princess cruise for being wheelchair unfriendly.” Read Less
2 Helpful Votes
Sail Date: February 2019
Outstanding value for the cuisine that is included and onboard entertainment. I would not recommend the premium restaurants as many have complained about the food quality for the extra price. Long wait times for Anytime Dining. You need to ... Read More
Outstanding value for the cuisine that is included and onboard entertainment. I would not recommend the premium restaurants as many have complained about the food quality for the extra price. Long wait times for Anytime Dining. You need to reserve your dining times to avoid. Ports of call on this itinerary are below average and the excursions are not worth the money. This cruise is clearly targeted for senior citizens. It is not recommended for ages 55 and below. Very laid back vibe. The staff on this ship are very well trained and accommodating. Countries represented are mainly from the Philippines, India and China. They have the most pleasant demeanor and disposition unlike some cruise lines that represent Eastern European cultures. Princess has an amazing reputation for providing excellent quality food and highly skilled chefs that prepare a variety of international dishes. Our new preference for cruise companies is clearly Princess. Read Less
2 Helpful Votes
Sail Date: February 2019
First time traveling to New Zealand and first time on Princess line. Unexpected problem at the start and cruise cut short by 3 days due to cyclone.. can't help the weather. Just myself and best friend on this trip. Embarkation ... Read More
First time traveling to New Zealand and first time on Princess line. Unexpected problem at the start and cruise cut short by 3 days due to cyclone.. can't help the weather. Just myself and best friend on this trip. Embarkation went smoothly as did disembarkation when we returned. Entertainment was fantastic something for everyone.Especially one group in particular- Mosaic was their name..great band.All staff were amazing very friendly knowledgeable approachable. Food was amazing we had anytime dining. Service terrific staff amazing food fantastic Lots of areas to have quiet time or be active.. enjoyed very relaxing massage inn the spa.. staff running activities were easy going friendly Cabin was very clean and tidy. Looked after each day by amazing staff.. had arranged day tours before arriving. Organisation of these was well done.. buses were then when required. Left on time. Ticked off a couple of things inn my bucket list . visited Tauranga and went to Hobbiton and while in Aukland violated Sky Tower.. amazingly stunning views Read Less
1 Helpful Vote
Sail Date: February 2019
We chose this cruise to be with friends who were going. The service was pretty good. The room steward as well as wait staff was friendly, considerate and outgoing, with only a very few poor exceptions. Nothing really wowed us though. The ... Read More
We chose this cruise to be with friends who were going. The service was pretty good. The room steward as well as wait staff was friendly, considerate and outgoing, with only a very few poor exceptions. Nothing really wowed us though. The stateroom was nice, the bed comfortable, the closet huge, but the bathroom was small and the shower was so miniscule, if you dropped your razor you had to step of the shower to be able to bend over to pick it up. The on-board events were scheduled to promote herding from one event to the next which was uncomfortable at best. The pool decks were mostly quiet and peaceful during afternoons and evenings at sea except 1-hour of DJ one day and one hour of band music the next. They could have definitely used some fun beach music or games poolside. Oh, and the DJ played nothing but canned, pre-mixed mega-mixes the entire trip. Never spoke a word, just clicked the play button and sat back with his arms crossed. Pretty boring and the shortened/blended songs were mostly just annoying. The Ocean Medallion held lots of promise, but the reality is a let-down. Be prepared to let the Princess pick your pocket for internet service to unlock the Medallion or it is just a heavy hunk of jewelry masquerading as a fancy room key. We went on a cruise to get away so Internet access was something we did not want. Most important... If you get the Ocean Medallion ahead of time... MAKE SURE YOU HAVE IT ON YOU WHEN YOU ARRIVE!!!. No one tells you the only way to get on the ship is with the Medallion in hand. The printed boarding pass only gets you to the gate. The Medallion is required to get on the ship. If you packed it in your suitcase and left the suitcase on the dock as required, you're kinda screwed. Other than that, the food was pretty good, the service was pretty good, the entertainment was pretty good but the whole experience aboard ship was ho-hum. It wasn't awful. Read Less
6 Helpful Votes
Sail Date: February 2019
Like princess Cruises before and friends Go out together to have fun Very disappointed the room services person never smiles and not friendly at all And the international dinning room waiter very unprofessional After ... Read More
Like princess Cruises before and friends Go out together to have fun Very disappointed the room services person never smiles and not friendly at all And the international dinning room waiter very unprofessional After complaining to the PIC and It did not received any Apology From either the waiter or the person in charge Especially the waiter ignore us after that Encounter bad service on this ship The food is not satisfying Would like to have more fruits and food that relate to the country’s which we Are visiting Never saw the captain visiting regular customers TheExcursions Are poorly arranged Not enough time and Monkey performance only five minutes shows are good and enjoyable Pizza in the deck five is very good The services at the deck five six and seven are very good The wake up call always on time Appreciated very much Hope to improve your services in South East Asia trip Read Less
Sail Date: February 2019
My family needed a cruise suitable for our range of ages and tastes and this family friendly, low stress cruise absolutely matched our needs. Very clean ship inside and out with friendly staff and fun entertainers. We travelled from ... Read More
My family needed a cruise suitable for our range of ages and tastes and this family friendly, low stress cruise absolutely matched our needs. Very clean ship inside and out with friendly staff and fun entertainers. We travelled from Sydney, Australia to Melbourne and Hobart and then went to New Zealand getting stops at Port Chalmers, Akaroa, Tauranga and Auckland. There was a large variety of activities that suited the seniors in our group as well as the younger cousins, too. From Zumba to Bingo to jaw-dropping production shows, we were thoroughly entertained onboard. Food was easy to acquire and change to our tastes as necessary for those with food allergies. I am pleased to note that there were accessible shore excursions and the entire ship was accessible for people with mobility issues. The outside and inside of the ship were truly majestic, with details everywhere to enhance the experience for guests of any culture. Read Less
3 Helpful Votes
Sail Date: February 2019
Our cruise gang chose this cruise because of the less frequently visited islands on the trip. We enjoyed the 10 day cruise with 4 adjoining balcony cabins on Caribe deck. The extra large balconies allowed the 8 of us to gather together ... Read More
Our cruise gang chose this cruise because of the less frequently visited islands on the trip. We enjoyed the 10 day cruise with 4 adjoining balcony cabins on Caribe deck. The extra large balconies allowed the 8 of us to gather together both morning for coffee from international café and evening over wine we brought along! We experienced the gambit from a day at the beach in Antiqua to our catamaran sail in St. Kitts. The crew was both entertaining and helpful in every way. The wine drinkers in our group enjoyed Vines bar and the beer drinkers liked the wheelhouse bar before dinner. We enjoyed both Crown Grill for awesome steaks and Sabatini's for delicious Italian ,as well as the dining room for excellent dinners. We found the entertainment to be varied enough for our group ,but the comedian was outstanding and we enjoyed both of his shows!! We found the crew to be fun loving and helpful in every way. We will be sailing with Princess again very soon. Read Less
3 Helpful Votes
Sail Date: January 2019
Why this cruise: to see another side of the world and Machu Picchu with friends. The bad (as it will be shorter): old ship, limited local wine choices, some menu items disappearing quickly, obsolete disco bar in one of the top location ... Read More
Why this cruise: to see another side of the world and Machu Picchu with friends. The bad (as it will be shorter): old ship, limited local wine choices, some menu items disappearing quickly, obsolete disco bar in one of the top location of the ship, senior staff absent. The good: service staff was outstanding, creative and competent. Restaurant staff (Capri) were a lot of fun and Maitre D were outstanding. Cabin service staff were top notch and prove their efficiencies when needed (30 minutes turn around time to get my jacket pressed... my fault). The cruise itinerary met expectations. Port destinations offered were as good as what could be seen. The evening shows were quite good in general, while one was weak. The conferences were very interesting and informative as port destination recommendations (for walkers). Onboarding and outboarding was flawless (my only bad experience was with Budget Rent a Car... no fault of Princess cruise here. I will never rent a car with them again). We took the Machu Picchu land tour option. It was perfect from start to the end (guides, hotel, transfers, staff, destination, food). This tour is on the top end of all tours I have ever done. To keep it simple, if you want to visit South America with Princess, you must include the Machu Picchu tour on your way back. Read Less
2 Helpful Votes
Sail Date: January 2019
As always the Royal Princess did not miss a beat. Outstanding food, everything organized and fun was had by all in our rather large group. Embarkation and Disembarkation went smoothly and quickly. Having early access due to our status ... Read More
As always the Royal Princess did not miss a beat. Outstanding food, everything organized and fun was had by all in our rather large group. Embarkation and Disembarkation went smoothly and quickly. Having early access due to our status helps in getting on Board and comfortable early. Entertainment is always great. Love the big screen with Movies under the stars. Princess Live and the Princess Theater were nightly stops. Services was a step ahead of our requests. Food was amazing and always something new on the menu provided for regular 5 star meals and surroundings. Ports called on in this cruise were what we wanted to see and had a good mix of downtime on the beaches and upscale shopping Children that were in our group enjoyed the kids club and options available to them Would go again given the theme. Two subsequent trips on Princess have already been booked. Read Less
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