Princess Grand Princess Cruise Reviews for Romantic to Hawaii

3.5 / 5.0
1,605 reviews
The Grand Princess moored off of Penneshaw Kangaroo Island
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Photo Credit: Nursebec
Photo Credit: Nursebec
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1-10 of 22 Princess Grand Princess Cruise Reviews for Romantic to Hawaii


This will be my last Princess cruise.

Review for a Hawaii Cruise on Grand Princess

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mabel7733
10+ Cruises • Age 70s

There arent too many positive things I can say about this cruise. The ship was kept uncomfortably cold the whole trip, the food was mediocre at best, entertainment was only fair, staff was pleasant but overworked, and the ship had numerous problems, including toilets either not flushing or overflowing. The food at the buffet was not hot at any meal. We ate breakfast and lunch there everyday, ...
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Sail Date: April 2022


Take this "Princess" to the Middle of the Ocean... and Shoot it!

Review for a Hawaii Cruise on Grand Princess

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The Three Bs
10+ Cruises • Age 60s

I have plenty to say here, mostly negative, but... in all fairness... there were positives to note: PROS Embarkation process was very simple Using the Medallion for room access and purchases was very easy Outstanding nature presentations Excellent musical entertainment, comedians The ship band/orchestra is REALLY good Alfredo's Pizzeria (complimentary) produces consistently ...
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Sail Date: April 2022


VERY DISAPPOINTED IN PRINCESS CRUISES

Review for a Hawaii Cruise on Grand Princess

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damoldy1
2-5 Cruises • Age 60s

We reserved and paid for in full a GUARANTEED 2 BR, 2Bth, Living Room suite 2 months before the cruise. The night before the cruise we received an email with a different room than we selected announced. A 1 Br, 1 Bth suite, HALF THE SIZE! We spent 2 hours on the phone both that night and morning trying to get this corrected. NOTHING. We spent another 2 hours in line on the boat. Nothing until we ...
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Sail Date: January 2022

Cabin Type: Vista Suite with Balcony


Poor Pre Boarding/planning Nightmare!

Review for a Hawaii Cruise on Grand Princess

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Cs121782
First Time Cruiser • Age 40s

This was my 1st cruise experience. It started off rocky because I paid for double occupancy, but when I later tried to add a friend they told me the friend would have to pay the exact same price I did and they would not have their own cabin room. While trying to resolve the situation I called Princess and after the 2 hour phone wait they said that they could not talk to me directly( that I must ...
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Sail Date: December 2021


What a nightmare.

Review for a Hawaii Cruise on Grand Princess

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Kristobella
6-10 Cruises • Age 70s

I understand - - many things are "out of control" when one engages a large cruise. experience On this one for example, a passenger fell sick, the ship aborted a"port of call," and our disembarkment was delayed by over nine hours. This meant, of course, that over three thousand people missed their planes, hotels and other vacation plans. The staff - mostly Filipinos, Ukrainians and ...
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Sail Date: January 2020

Cabin Type: Interior


Horrible Experience - Cruiser Since 1996

Review for a Hawaii Cruise on Grand Princess

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1200gina
10+ Cruises • Age 50s

Let me start by saying dont not book on this cruise line, unless you are over 65 and caucasian. Do not go on this ship, or cruise line if you have kids, or teens or under 65. Even the food is tailored to an older person's digestion. Limited activities on board. Also, do not pay your gratuities in advance, or you will not get appropriate service. I dont know where to start so I will just list ...
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Sail Date: December 2019

Cabin Type: Mini-Suite with Balcony

Traveled with children


We keep getting lied to...

Review for a Hawaii Cruise on Grand Princess

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Jeremiah C.05
2-5 Cruises • Age 20s

My family and I have gone on 2 princess cruises, one previously and one now. Last time, we felt a little disapointed but still fairly happy. Granted, that was only 7 days to Alaska. We went on a 15 day cruise to Hawaii, and it has been just lame all around. I don't wanna sound snobby, but I unfortunately will. The food tastes like garbage. All of the available "deserts" have this disgusting ...
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Sail Date: December 2018

Cabin Type: Balcony


Terrible customer service

Review for a Hawaii Cruise on Grand Princess

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Gary45
2-5 Cruises • Age 70s

I am not an experienced cruise customer. Only 1 other cruise and that was over 2 years ago. However, several friends wanted to take the cruise, so we booked a mini-suite. Embarkation went very smoothly. Disembarkation was very slow with no explanation given for the 1 hour delay. The cabin was ok. Sufficient room and storage. A little worn. Bathroom tiles worn and stained. Grout was failing. ...
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Response from TaylorW, Social Team, Princess Cruises

Hi Gary, we apologize for your disappointing experience onboard Grand Princess. Our team strives to provide impeccable service to each and every guest, and we are sorry that you did not...

Sail Date: December 2018

Cabin Type: Mini-Suite with Balcony


Stay Away, It's Not So Grand

Review for a Hawaii Cruise on Grand Princess

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Arthurg
10+ Cruises • Age 80s

Chose for the 15 days away. Aggravating voyage. The food is not what it used to be. The ship is run down and in desperate need of a major overhaul. Creaks and groans in moderate seas. Elevators are being serviced and the doors open very slowly. The worst is no internet from San Francisco to just before Hawaii, and then for a half hour. Next time we had internet was just before Ensenada. Lied to by ...
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Response from TaylorW, Social Team, Princess Cruises

Hi Aurthurg, we are truly sorry you had a poor experience aboard Grand Princess. Our team strives to provide impeccable service to each and every guest, and we are sorry that you did not...

Sail Date: December 2018

Cabin Type: Oceanview


Horrible

Review for a Hawaii Cruise on Grand Princess

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Sdboltsfan4life
6-10 Cruises • Age 30s

Embarkation and disembarking were the best I've experienced! The cruise was the absolute worst! The crew for the most part were very rude. Our cabin steward would not fill up our ice and did a horrible job at cleaning the cabin. The casino was always packed and impossible to find a machine to play. The grand princess is very dated. We noticed numerous water leake, they put buckets in the halls. ...
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Sail Date: November 2018

Cabin Type: Interior


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