Let me just start by saying…. My first cruise experience was Carnival. I never went back due to the Loud, party, chaotic atmosphere that some may enjoy but was not my pleasure.
Safety and security on and off the boat is a joke. Tender cards are not monitored. First come first serve. We got kicked from our tender boat as other just hopped on when they wanted to go ashore. We waited 1.5hrs to ...
I booked this Spring Break 7 day cruise for 7 people. Synopsis: Irritated and sometimes rude crew staff, Hard sell around every corner, multiple charge errors (duplicate charges/over charges), dining room food was hit or miss, there was an overall lack of activities planned and there were either charges for or a hard sell included in the ones that were planned, the cabins were not set up for the ...
Princess, what happened? I’ve been on close to 40 cruises, including over 100 days with princess, and this was by far the worst cruise I’ve ever taken. When I go on a cruise, I choose the itinerary, the food, and entertainment as reasons to cruise. Halfway through this trip to Panama Canal, I have been let down so much that for the first time, I am actually posting how disappointed I am on a ...
We all know how bad COVID has affect tourism. But Princess has really set their standard to a low point. Princess talks about loyalty but shows none to his Platinum or Elite members. They seem to be nickel & dimeing us. Their so called packages aren't suitable for everyone. They took away our earned free Internet minutes & dropped the coffee card. What's next - will they take away our free ...
This has our 17th cruise (not all with Princess) so we are not new to cruise ships. This was the worst cruise of all and we will not be sailing with Princess again. Sorry Princess but your services on the cruise have ruined it for us. The first day, we went on the ship tour and went up to the Lotus Spa. I asked about using the sauna/steam room and was told by the female attendant the there would ...
Cruise review
I consider myself to be a fit and healthy 32 year old. Yet on this 10 night cruise I did not stand a chance !!!! I managed to catch not one but two viruses - gastro and the flu. So I was out for most of it and truly devastated. It was not surprising as staff do not enforce any hygiene protocols.
Passengers used their hands to rummage and collect food in the buffet (multiple ...
The staff at dining room botecceli dining was wonderful, however I could not say the same for the staff on Divi Divi dining room, it was Christmas Day and we had an early setting and a private table, we were seated and given menus and then we waited and waited and waited, meanwhile more diners came in and got waited on before us, not acceptable. Not a quiet place on the ship to read or play games ...
The hard work of the employees cannot mitigate the SYSTEMIC problems of the company.
The PROs:
A. Embarkation. Kudos to the check-in and security people. Everything was fine. I did NOT trust Princess with my luggage.
B. Room cleaning, restaurant workers. Great job but cannot correct the problems created by Princess.
C. Princess allowed people to organize an inter-denominational ...
We froze in san francisco till after midnight, told there were sandwiches at hyett, not true. Ship didn't leave until 2am on the 13th so we miss a whole day. No farewell party. Princess, $25.00 will not save your reputation. 2 days later, found fridge wasn't working and my husband's meds went bad, they couldn't find anything to replace it in any mexico ports. Our last port and the rest of our trip ...
This was our 11th cruise and 2nd princess (1st experience was Emerald Princess in September 2022 and was excellent) but was the worst ever.
1. Waiting for 2 hour at Yokohama even everything done online but to pick up the medallion.
Suggest to narrow the check in window to minimize overcrowding passenger during peak hours.
2. Water shuttle horrible. Some disrespectful passengers picked up ...