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1,000 Princess Fort Lauderdale (Port Everglades) Cruise Reviews

We were expecting to see results of last year's refurbishment. We had a mini-suite, but, the beds were way too soft and lumpy, scuffs on furniture, dark stains in bathtub and on tile floor. Rust stains on balcony, varnish on balcony ... Read More
We were expecting to see results of last year's refurbishment. We had a mini-suite, but, the beds were way too soft and lumpy, scuffs on furniture, dark stains in bathtub and on tile floor. Rust stains on balcony, varnish on balcony railing was worn off and chipped. One eyesore on the ship involved the elevator doors. They were a gold color and the paint was scratched and marred from suitcases probably banging against them. The appearance looked like the elevators could have been in a dive hotel. Food was pretty good in the main dining room but the cooks can't seem to cook fish dishes without overcooking them. We never had an issue with getting seated so that worked out well. We chose anytime dining. Wished we had the opportunity to use club dining but it wasn't available when we booked. Service from staff was very pleasant and accommodating. The shore excursions were ok for the most part. We mostly did snorkeling excursions, but in St. Thomas, we were taken to a dead reef, so that was a waste of money. Wish there was more honest detail on the type of transportation you get on a shore excursion. We took a 4wheel drive tour of Grenada, and the tour guide was delightful, but the open back KIA truck was very uncomfortable and there were 10 passengers cramped together on bench seats facing each other. It was still enlightening to have the guide explain plants and flowers we saw along the way, but the discomfort outweighed everything else. Not sure I would believe it anymore when they say a ship has been refurbished. Read Less
Sail Date December 2019
1. Few crew members commented about working conditions and low salary. Because of the mandatory tip policy, management needs to disclose percentage of salary covered by tips 2. Better entertainment programs e.g. avoid repetition of ... Read More
1. Few crew members commented about working conditions and low salary. Because of the mandatory tip policy, management needs to disclose percentage of salary covered by tips 2. Better entertainment programs e.g. avoid repetition of performers. Encourage participation of talented guests,. To break the ice, the director should tell few jokes at the beginning of each program. 3. Management must respond to concerns raised by guests e.g. I made a written request for a sign up sheet for bridge game. But did not receive any response. As a result we spent severalhours in the library while waiting for other players to show up. 4. Entertainment director seems to be more interested in promoting sales vs. engaging in fun activities. 5. Management should review the validity of benefits claimed by Speakers at the wellness center. 6. Need to improve the quality of Indian Vegetarian food. On two occasions the food was excellent but the rest of times it was mediocre. Read Less
Sail Date December 2019
Wanted to see Panama Canal and last time we went cruising we were on The Island Princess and looked forward to returning to that ship since our experience was so positive. Many positive elements like Club Class dining which was excellent ... Read More
Wanted to see Panama Canal and last time we went cruising we were on The Island Princess and looked forward to returning to that ship since our experience was so positive. Many positive elements like Club Class dining which was excellent plus the staff was outstanding. Main problem was the room was too small for us. Tried to change and upgrade but, at the time, no rooms available. The gym was poorly managed since all the staff was trying to do was sell us foot products and did nothing from an exercise perspective. The equipment was not adjustable and someone like me, at 6'4", could not use without potential injury. Wrong equipment for this gym. Some excursions were excellent and some problematic. One trolly tour had seating five across which was next to impossible and very uncomfortable. Should have been four across. Staff, for the most part was very good, especially the club class dining, the front desk management, and room steward. All were very responsive to our needs and preformed extremely well. Too bad the trip was impacted soo very much by wrong room size and lack of available disability needs. Read Less
Sail Date December 2019
Allow me to preface this review with I've sailed on Royal Caribbean, Norwegian, Carnival, Celebrity and Princess on over 50 cruises so far. We booked a balcony on deck 11, B729 which was quiet, but smaller than other cruise lines. ... Read More
Allow me to preface this review with I've sailed on Royal Caribbean, Norwegian, Carnival, Celebrity and Princess on over 50 cruises so far. We booked a balcony on deck 11, B729 which was quiet, but smaller than other cruise lines. This was for 2, 7 day back to back East/West Caribbean cruises. I was on this same ship 3 month ago for 19 days from St. Petersburg, Russia to New York with a balcony on deck 10 for that passage. The bathroom is tiny and the days of a plastic shower curtain should be over by now. It's easy for the bottom to slip over the sill and the runoff will soak your bathmat quickly. The bed was fine, storage adequate, but the balconies are very shallow. Our room steward, Peter was helpful, pleasant and attentive. He got an additional tip after the first few days I've always heard the food on Princess was above average, but that has not been my experience on this or other Princess ships. The buffet serves powdered scrambled eggs and uses the same batter in their omelets to order. They fry up dozens of eggs at once then store them under the line for who knows how long. I've walked through the buffet at 5 AM and seen trays of waffles, pancakes, etc. already out when the buffet doesn't open until 6:30AM. The buffet line food itself is barely warm, so unless you catch a new tray, everything will be fairly cold by the time you get to your seat. Nothing they serve will melt butter, for instance. I asked the guy toasting bread for a hot English muffin, and he just pointed to the tray, then reluctantly toasted one for me. There is also a great deal of congestion in the two aisles that are on each side of the buffet. They are barely wide enough for two people side by side, so a scooter or wheelchair is a major obstacle. The ports were the usual, and when tendering it went smoothly and fairly quickly. The crew all over the ship were pleasant and helpful, the shows were OK. The theater is WAY TOO SMALL for the number of passengers however. Plan on getting a seat at least 30-45 minutes before showtime or you'll be hunting for one. The standout was a black comedian. The "Beatle Maniacs" were very disappointing however. Not really that good of a tribute band. The flow of the ship is not as good as many others I've experienced. For instance, the aft elevators stop at deck 5, but you cannot get to the center of the ship from them. You need to go up to 7 to cross to the public areas, some of which are on 5 & 6. The internet is OK, but not amazing. The time of day makes a big difference in speeds, with 6-9PM being the slowest from my experience. Otherwise, download speeds from 1-5Mbps are available. Pricing is pretty good for access compared to other cruise lines. Read Less
Sail Date December 2019
We sailed 12/1/19 and 12/4/19 "inaugural" cruises on the Sky Princess. It's a beautiful ship. As compared to the Regal Princess, Sky has a much nicer Princess Live; it is open to the passageway and feels far less ... Read More
We sailed 12/1/19 and 12/4/19 "inaugural" cruises on the Sky Princess. It's a beautiful ship. As compared to the Regal Princess, Sky has a much nicer Princess Live; it is open to the passageway and feels far less claustrophobic. No more "ledge" in the Princess Theater and except for the front section, all rows are tiered for a good view. We loved the infinity pool added to the Lido Deck aft (but prefer the Terrace Pool on other ships.) Both of our sailings were supposed to be inaugurals, but there were no festivities and the Godmother wasn't even named until after we disembarked. We booked two cruises, but got one allotment of wifi minutes (Platinum) and one Princess gift bag. Liquor Control did not want to allow us two bottles of wine each, although we were embarking for two cruises! Menus from our 12/1 sailing were repeated two of the three nights on our 12/4 sailing. Nothing in the MDR was particularly impressive, but we never went hungry either. Service seemed rather slow The buffet is pretty good, albeit repetitive. Entertainment was very disappointing. The first production show "5 Skies" has a "gamer" theme with mostly unrecognizable music, some of it "rap." The sets were elaborate but very dark. The show included a lot of air acrobatics, but very little actual dancing (which I really missed.) The other production show "Rock Opera" was better, but still dark and without the great music and dancing we usually enjoy. We love comedian Steve Caouette and have seen him twice on another cruise; it was disappointing that his three nights performing on our six night cruise were all the same material we had seen before. Take Five "Jazz" evenings were musicians only, no singers. There were three other groups on board, but we found dancing only in the (very crowded) Piazza. We were fortunate to have good weather. It was a little cool the first three days and we missed Princess Cays because of swells. The next three days were wonderful. We spent a lot of time on our balconies (four connected) and loved it. This was our 50th cruise on six different lines. This experience prompts me to research onboard entertainment before booking another. Read Less
Sail Date December 2019
Ports of call left a lot to be desired. Water pressure in shower was not adjustable. Ports of call were mostly third world poverty areas. Embarkation and disembarkation was fast. Dining was ok but the staff was excellent. Our room steward ... Read More
Ports of call left a lot to be desired. Water pressure in shower was not adjustable. Ports of call were mostly third world poverty areas. Embarkation and disembarkation was fast. Dining was ok but the staff was excellent. Our room steward was great. Although our sink was slow to drain all during the cruise. The Broadway style show was good but could have been better if they geared it for older folks who were the vast majority on this cruise Many items that are free on other cruises were not free on Princess. Now the Casino AT NO TIME were any jackpots hit. This led to the atmosphere .in the casino being quiet very quiet. Come on loosen up those slots and let the crowd know you can actually win something. Maybe offering free drinks while gambling would have eased the pain of losing. Overall the ship looked nice and clean. Read Less
Sail Date November 2019
Chose this cruise for the Itinerary, Panama Canal. Wait staff and cabin steward was excellent, as usual on Princess. While the production shows were good they were repeated multiple nights. Was supposed to get coupon books, ... Read More
Chose this cruise for the Itinerary, Panama Canal. Wait staff and cabin steward was excellent, as usual on Princess. While the production shows were good they were repeated multiple nights. Was supposed to get coupon books, despite repeated promises from guest relations that never happened. The new medallion app did not work on my iPhone 10. Several trouble reports supposedly issued but no follow up. The 17 year old ship was supposedly updated in 2018 but other than the medallion system and new TVs the stateroom was original. Was disappointed that their evening dress code for the dining room was not enforced. Most lines have relaxed the dress code and Tuxes are now history on formal nights. But allowing shorts, flip flops and T shirts, even on formal nights is not right. Made Platinum status on this cruise, but Princess's loyalty rewards pale compare to Royal and Celebrity. While we cruise 3 times a year we do not see anymore Princess Cruises in our future. Read Less
Sail Date November 2019
We chose this cruise because of the itinerary. However, this boat is over the hill. The food was very disappointing in the Crown Grill (my steak was inedible because of gristle - could hardly cut it) and Planks BBQ tasted like it was ... Read More
We chose this cruise because of the itinerary. However, this boat is over the hill. The food was very disappointing in the Crown Grill (my steak was inedible because of gristle - could hardly cut it) and Planks BBQ tasted like it was warmed over several time. My biggest complaint is that despite numerous complaints to the Grill manager regarding gristle in the steaks, they continued serving the cheap, poor quality meat - primarily the Porterhouse cut - my Porterhouse was actually a T-Bone steak - the tenderloin side was only 1.5" x 2.25". They did offer to replace the steak, but we would have missed the entertainment. They would not allow us to have return visit on them. They ran all production shows 3 times each, and discontinued Movies under the stars - they only ran movies on the big screen during the day and early evening. The strong point for Princess is their wait staff and help are marvelous. I noticed several times managers yelling at employees in front of guests - managing by intimidation. It is obvious to me that Princess is trying to cut corners where ever possible. Princess is just not what it used to be. All in all, a cheap cruise for a cheap prices. You get what you pay for - but not much value in this ride. Read Less
Sail Date November 2019
We chose this cruise because of the itinerary AND because the ship had been renovated. We are Platinum Princess cruisers so have had some experience with Princess. The itinerary was terrific ( Princess Cays, St Thomas, St Kitty’s, st ... Read More
We chose this cruise because of the itinerary AND because the ship had been renovated. We are Platinum Princess cruisers so have had some experience with Princess. The itinerary was terrific ( Princess Cays, St Thomas, St Kitty’s, st Lucia, Barbados and Antigua. Ports were lovely. Majority of our tours were thru Viator and for us much better value than Princess tours. Ship itself did not look much different as result of the Reno’s...carpets new in many places but overall a tired ship with stained ceiling tiles, drips from ceiling in spots, scuffed furniture in many places ( esp Horizon Court ). Don’t expect any upgrades to your room following the refurbishment of the ship - still only 2 spots to plug in any devices, hair blowers that yield at least 50 watts of power - took me forever to blow dry my chin length hair. You may get lucky too and have paint spills on your balcony furniture ( we thought it was bird droppings at first). Water pressure in shower was great. Air conditioning not so much. We had maintenance in but really made no difference. Medallion Class is relatively new so we were patient with some of the issues. Once very nice aspect of the Medallion was that it opened stateroom doors and facilitated getting on and off the ship. I liked not having to carry something extra to hold the cruise card. The one big and unexpected difference on this cruise was the service by staff. From greetings by all staff members as you passed by to the very hard working staff in Buffet and dining rooms the attention from the staff was terrific. We have had varying degrees of good service on Princess in the past but the staff on this ship exceeded expectations and to a great extent made up for the tired ship. Entertainment was also better than expected with a few great comics, great assistant cruise directors who hosted games etc around the ship. Food was not as good as we expected. Breakfast unimaginative and dinners really average with the exception of salmon. Dining in Crown Grill well worth the up charge with exceptional food and service. Wine tasting were a lot of fun. I would have to be convinced to travel on Crown again. Perhaps a comparison to the newer ships is unfair but it is important to us in terms of our overall experience. If exceptional staff are important to you you will not be disappointed by this team. Read Less
Sail Date November 2019
We wanted to see the Panama Canal and the Island Princess left at a convenient time. The food and the choices in the buffet were much better than in the dining rooms. Service in the dining rooms was very slow. Reservations in the ... Read More
We wanted to see the Panama Canal and the Island Princess left at a convenient time. The food and the choices in the buffet were much better than in the dining rooms. Service in the dining rooms was very slow. Reservations in the dining room were only available for 5:15 or 7:15 for anytime dining. What is it called that if you can’t dine anytime? The staterooms have only two electrical outlets. There are no USB outlets. They definitely need to update this. Also, the bathrooms and showers are so small unless you are in a suite. Our room darkening curtains had holes in them. Bring your own shampoo; the stuff in the shower is very drying to your hair. The excursions were interesting, but every guide and bus driver asked for tips. Paying a goodly sum for an excursion should include tips. I would take another Princess Cruise, but only if the ship has been updated. Fitness. Enter has no windows. There are laundromats for self service; you need to use your card to get tokens for them. Read Less
Sail Date November 2019
We picked this cruise to mainly see the Panama Canal. EMBARKATION- Fort Lauderdale is very convenient for us because we live in Tampa. This was one of the easiest and fastest embarkation process we have experienced. We did have to ... Read More
We picked this cruise to mainly see the Panama Canal. EMBARKATION- Fort Lauderdale is very convenient for us because we live in Tampa. This was one of the easiest and fastest embarkation process we have experienced. We did have to wait to board the ship because the Coast Guard would not clear the ship for some reason. the other passengers that were waiting complained that Princess ran out of coffee and snacks!!! REALLY! You will be on a ship with an all you can eat buffet!! I think we boarded the ship around noon?? CABIN - We immediately went to our room to drop off our carry on items and our cabin steward, Elmer Grande introduced himself. We asked for extra hangers and told him our main concern was to always have ice in our cabin!! Elmer was one of the best cabin stewards we have every had! We have been on over 35 cruises all over the world! Back to the cabin: bed was comfortable, the room was really cold which we love, the towels were old and dingy and pillows were old and flat. ANYTIME DINING - We had dinner in the Bordeaux Dining Room 5 times during our cruise. We were very impressed with Vijay and his assistant, Christina! We were able to request them 4 out of the 5 times at the Bordeaux. Sadly, we were disappointed with the food. We knew immediately when we had the food from the Horizon Cafe that it would most likely be disappointing in the dining room. The food was bland, no flavor. I am assuming that they have to limit the spices due to having an older group of passengers. SPECIALITY DINING- My husband and I will usually do 2 to 3 nights in the speciality dining rooms. I thought I was prepaying for one night at the Bayou Cafe and one night at the Crown Grill. They did have Sabatini's, but we have not been impressed with Sabatini's on previous Princess ships. Our first night at sea, we had dinner in the Bayou Cafe. Andrew was our waiter and he was excellent. The food on the other hand was disappointing(except for the gumbo). Bland, bland, bland! My husband's New York strip had no flavor. I had the filet mignon and what saved it was the 3 speciality salts that the waiter recommended. So I thought our 2nd speciality restaurant was going to be at the Crown Grill, but I found out there was no Crown Grill. We canceled our 2nd reservation for the Bayou Cafe. A few days later, we decided we wanted to give Sabatini's another chance so we booked a reservation for the 3rd night at sea. Again, DISAPPOINTING! Do not order the Lobster Trio! You will get a tiny lobster tail that is boiled, mushy and looked like a piece of blubber! I was instructed by our adorable waiter(Thai guy with funky glasses) to dip the lobster into the mini bowl of lobster bisque which had 2 microscopic pieces of lobster in it. I think the third food item of the trio was a lobster risotto - I can't remember because it was tasteless! My husband ordered steak again and it was average! We are use to having aged and flavorful steaks. HORIZON CAFE - there was a wide variety of food to choose from, but again, bland. The only dessert that was exceptionally was the BeeHive Cake. All the others all tasted like they were sugar-free. The service was great. SHIP ACTIVITIES-boring I do have to say that the ship stayed fairly empty out in the common areas except when there was a sale! Thank goodness my husband and I brought dominoes. The only table big enough to play dominoes was in the library! Unfortunately, it was extremely warm in that area. SHOWS - we were very please with all of the shows, comedian, magician and the Elton John Tribute. GRAND CAYMAN - we have been to this Port several times. We picked the Dolphin Encounter and Turtle Centre. I should have known that it was a bait and switch for swimming with the dolphins. I ended paying $70 extra to actually swim with the dolphins. But I did get a picture frame with a photo, a drink and a website to download about 70 pictures. The Turtle Centre was boring. It would have been nice to have a guide telling us interesting facts about the turtles. CARTAGENA, COLUMBIA - we will NEVER, EVER visit this area again. It is dirty and you are accosted by street vendors selling you junk. If they are not following you and in your face, they are harassing you while you are waiting in an area for the bus or if you are on the bus. The vendors would actually throw merchandise to the upper deck of the Hop On/ Hop Off bus. They are screaming for money and if the passengers do not want the merchandise, you see the the merchandise flying off the bus. I must have told the locals "No thank you" at least 250 times! I do not want magnets, hats, sunglasses, cigars, beers, water, soda, tablecloths, headbands, etc. I thought vendors in Jamaica and Morocco were rude and obnoxious - this was, by far the worse place we have been to. The traffic is horrendous. They do not follow laws there. You have to be very careful where you walk because the sidewalks/roads have huge holes filled in with trash or covered up with a piece of cardboard. As far as the HO/HO bus, many passengers including my husband and I were upset because the tour guide did not make an official announcement to get off at the Castle de San Filipe. Yes, the bus stopped several times near the castle, but it was because of the traffic. At the 2nd stop after the castle, 4 passengers asked the guide why she did not announce the castle stop and she said she did. The upset passengers had prepaid entrance tickets for the castle and there wasn't enough time to go through the entire bus ride loop to get back to the castle. The guide told them they had to get off the bus and get a taxi back to the castle. It was disappointing not to see the castle. PANAMA CANAL - loved it. I'm sure it is impossible to have cleaner windows when going through the canal, but it would have made it easier to see from the ship if you are in the Horizon Cafe(front of the ship) or even in our cabin which at the very back of the ship. It is truly an engineering marvel watching a huge ship going through the new locks. We did an excursion through the jungles to visit Fort San Lorenzo and the new locks. Our tour guide and driver were amazing. The bus ride was long and uncomfortable due to the poorly maintained roads, but we were able to see huge monarch butterflies, Howler monkeys and a 2-toed mama sloth with her newborn baby on her stomach. LIMÓN COSTA RICA - we did the Puerto Viejo Beach and shopping excursion. Our tour guide, Marvin told us some interesting facts about Costa Rica. It was a long ride to the beach, but the roads are decent. As we were driving through Limón, there is definitely not much to see there. The beach was average. When we were dropped off at the city of Puerto Viejo, we had about 75 minutes to grab lunch and do some shopping. By the time we finished lunch, we only had 20 minutes to shop before boarding the bus. The shops lost a few sales because they did not have correct change to give back to the buyers. The little shopping area at Port Limón where the ship was docked was great. Very clean and the vendors are so humble and polite. I rarely buy souvenirs, but we got some great deals on artwork, coffee, cacao candy, mahogany wood items and cigars! JAMAICA - we wanted to do the beach excursion, but it was sold out. This was the one port that we did not purchase the excursion prior to the cruise. So we purchased the Rose Hall/Beach/Margaritaville/Shopping excursion. I found Rose Hall interesting; my husband found it boring. The Hip Strip shopping area was a rip off. Overpriced, cheap souvenirs. Truthfully, they should skip Hip Strip and Margaritaville and go straight to the Doctor's Cove Beach Resort to spend more time at the beach. The catamaran ride back to the ship was great. The rum punch was delicious and potent. I was happy to not be accosted by the locals and the roads are much better in Montego Bay versus Ochos Rios. This was our 9th Princess cruise. We may not return to Princess for our next cruise. We went on our 1st Norwegian cruise in July and the food choices were amazing and so delicious. It was the Norwegian Breakaway....lots of activities. Read Less
Sail Date November 2019
We have cruised on Princess many times and were always pleased with our experience. Decided it would be nice to travel with friends for Thanksgiving holiday. We had a wonderful time for the seven days but mainly because of the company we ... Read More
We have cruised on Princess many times and were always pleased with our experience. Decided it would be nice to travel with friends for Thanksgiving holiday. We had a wonderful time for the seven days but mainly because of the company we were with. Embarking was a delight with the new Medallion service. Our room was ready for us when we boarded and then we opened the door to find the smallest veranda cabin we have ever sailed with. I recommend you go with veranda deluxe if you want somewhere to sit in the room other than on your bed. Our room was clean and our attendant was wonderful. The food left much to be desired. Same menu with a few exceptions every night. Food was mediocre at best. We had our only memorable meal at the Crown Grill. So be prepared to pay a surcharge for a decent meal. The evening entertainment was very good but the daytime, daily activities were lame. The activities staff though pleasant did not have the experience or charisma to keep the games interesting. The real nightmare of our trip was saved for disembarking. Somehow they thought it would be a good idea to have us park our car and leave from terminal 2 but come back and disembark at terminal 21. We then could carry our luggage and line up for a shuttle to take us back to terminal 2. They told us we could disembark from level 5 at 6:45 for those of us who wanted an early start. After taking our luggage down to level 5 they decide level 7 would be better so we dragged our luggage to 7 to join the few hundred people standing in line until 7:15 when they finally decided we could disembark. Left my room at 6:30 and left the parking lot at 8:15 Read Less
Sail Date November 2019
Sailing through the Panama Canal was checked off my bucket list. We selected this cruise through a local travel agent (not our regular agency) because of the itinerary and the deal. We got a mid-ship, port side balcony cabin on B (11th) ... Read More
Sailing through the Panama Canal was checked off my bucket list. We selected this cruise through a local travel agent (not our regular agency) because of the itinerary and the deal. We got a mid-ship, port side balcony cabin on B (11th) deck. This was our first Princess cruise and we came away agreeing that it would probably be our last. But first, I will say some of what we did like about our experience. Our cabin was spacious and comfortable. The balcony was about 5' X 10' with two reclining chairs and a table. The bedding was very nice, we had a 46"-ish TV with good programming choices. It was quiet. Our Cabin attendant, Ernie was perfect. Food was good (we had only Thanksgiving dinner at our designated seating) and there were adequate choices. Dining room wait staff was very good. We thought the shows were some of the best and the 800 seat Princess Theater is a great venue. We enjoyed all our excursions and the narration as we traversed the Canal. The fitness facility was good and opened at 6AM. We spent over $1000 on spa services and we enjoyed our time there. We were very fond of some of the crew. Which brings me to my first and biggest complaint, most of the crew seemed disinterested and unenthusiastic. In the interest of healthier eating and for flexibility, we ate almost exclusively in the buffet, generally two meals per day. Most times we got our own coffee or water and were never offered refills. More than once we had to roam around searching for silverware. All staff there were robotic, overwhelmed. We tried to eat at the Salty Dog on the pool deck one night. We and another couple right after us, left when we we not even given eye contact after quite a while. Buffet again. As one moves around the ship you get the impression that a lot of the crew is not happy. On the other hand the Cruise Director and her assistant were over the top, too hyped with too many questions. "Are you this?" " Did everyone have a that?" If WE aren't enthusiastic, the questions are re-asked. With about a week left, I decided I was not answering any more questions. A few days into the cruise we were in bed at 8:30PM when someone we hadn't seen before came to our cabin to "disinfect" it. My wife sent them away of course. I can't say we ever were disinfected or what we may have been living with. We wasted a lot of steps trying to find where we were supposed to be beginning with the obligatory muster which began about 30 minutes after we were allowed to board at 4:30. We somehow used the wrong entrance to several things so that nobody knew we were there or, so that we often didn't know what was going on. For excursions we had to assemble way earlier than we needed to. One was at 7:15AM and it was an hour later when we were on the bus. I would like to have that hour at 7:15AM. On ocean cruises these days, you must know that you are a captive sales prospect but we felt like there was too much selling on this one. If you don't use the dining rooms there really is one other place to eat unless you want to pay extra. Shellfish or BBQ? Extra. Want a big hamburger or a steak? Extra. We paid $419 for use of the thermal spa and a quiet pool area but never found a place to sit at the pool. Most times we went to use the spa there was no space for us. I think we were able three times. The woman managing the spa was visibly money motivated (observing her with her staff) and she often bordered on rude with us. It was from 7AM when we vacated our cabin until around 11:30 when we cleared customs (that is the fault of our US government and not Carnival Cruise Lines). Probably, though during that time when we were in close proximity with hundreds, we both got nasty colds with extreme chest congestion. We left the ship Tuesday morning. Thursday evening we were fully sick and still are a week later. Many people were handling beverage containers, wandering around in a lounge area and changing seats. There was no hand sanitizer, no sanitary suggestions. We think we picked up the colds there. So, on balance we had a nice trip but we believe other cruise lines have been better. Read Less
Sail Date November 2019
Crown princess an awkward ship. Tiered cabins horrible for those on lower balconies. But having a balcony is the only way to go if you like fresh air and a private space. Dining rooms were mediocre so stayed with the buffets which were ... Read More
Crown princess an awkward ship. Tiered cabins horrible for those on lower balconies. But having a balcony is the only way to go if you like fresh air and a private space. Dining rooms were mediocre so stayed with the buffets which were amazing. Average BMI 50 so be forewarned. But good incentive to back away from the buffet. Difficult cruise to be on for seniors who are active and fit. Exceptional staff who for the most part were pleasant and helpful. Will bow out of automatic room gratuity in future and pay our steward and others directly. We payed full price which we knew we were doing but wanted a specific date itinerary and cabin so sucked it up. The whole cruise was nickel and dime you to death which can make you paranoid to spend after a while. Passenger policies not enforced so makes it awkward for those who are trying to play by the rules. Maybe we’re just not princess cruise people Read Less
Sail Date November 2019
We postponed an earlier cruise on Princess because of a medical concern for my wife. We had not been on a Princess cruise in a while; and we found out why when we went on this cruise. There was no way that we would consume enough ... Read More
We postponed an earlier cruise on Princess because of a medical concern for my wife. We had not been on a Princess cruise in a while; and we found out why when we went on this cruise. There was no way that we would consume enough alcohol to make the "package" worth while. However, when we saw the prices of a so-so bottle of wine, we wished that we had not gone on a Princess cruise again. The real complaint was that every one of the balconies above us stuck out far enough that we had absolutely no privacy. Anyone on their balcony could see us as we sat on the balcony chairs and even in the cabin. Also there was so much rust on the ship, you had to be careful not to rub against it as you turned around a corner. The food was mediocre at best. We liked some of the musicians (those who played dancing music). The gym was ok, but the equipment was not well maintained. Internet was terrible. Your Medallian Class required us to completely re do our internet capabilities on our devices. I should never have bought an internet package...it was worthless and the frustration level it caused me was beyond description...and the guy at the internet office could barely speak English...and he spent a total of about 10 minutes trying to get me connected...and I never did. As I said several times before (both on ship and afterwards, I will never go back on Princess Cruises. Oh yeah, we've been on over a year's worth of cruises with Princess. But never again. I want to be taken off your email list. Read Less
Sail Date November 2019
Princess continues to miss the mark. The Medallion App is a complete failure. It was a constant challenge to log in, it displayed the wrong time, and you are constantly having to reset wi-fi. They need to fix it! However - having the ... Read More
Princess continues to miss the mark. The Medallion App is a complete failure. It was a constant challenge to log in, it displayed the wrong time, and you are constantly having to reset wi-fi. They need to fix it! However - having the medallion to open your cabin door is a positive. Cabin's are starting to look 'tired'... the carpet in our cabin was stained and looked terrible. TV stations never worked - even the bridge cam was out most of the time. The music in the lounges is getting louder and louder. Its difficult to have a conversation when the piano player has their speakers up as loud as they can. Same with the Movie Under the Stars - you can turn the sound down ... we heard it all the way in the Sanctuary at the front of the ship! We choose to cruise Princess for a reason, if we wanted a loud, drunk crowd, we would cruise Carnival! Read Less
Sail Date November 2019
We decided to go with a group of friends - one couple very experienced at cruising, and one couple very new. The ports were beautiful and the excursions well run, but the ship is getting uncomfortable due to wear of the uncomfortable ... Read More
We decided to go with a group of friends - one couple very experienced at cruising, and one couple very new. The ports were beautiful and the excursions well run, but the ship is getting uncomfortable due to wear of the uncomfortable furniture. The any time dining was great. The entertainment was excellent (the shows) but the lounge areas had music that was deafeningly loud, leaving your ears ringing and making conversation impossible. We left areas due to loudness a number of times. Service was good. The ship doesn't have a lot of choices for places to be, especially on sea days, but activities that are planned are fun if you don't mind huge crowds. No kids were on this cruise, but we did notice a number of young teens that were really bored. Cabins are uncomfortably small. Beds are too used (soft with divots), but they were clean and our cabin steward was good. Embarkation was very crowded. Furniture in public spaces is horrible - very uncomfortable. Golf putting practice is completely flat - very boring. Food wasn't as good as the last time I was on this ship. I would only go if I was with a group that wanted to be on this particular ship again. Read Less
Sail Date November 2019
Love the medallion aspect of cruising. So convenient. WORST CASINO I've been on yet and we were traveling on a Monopoly Retention cruise. The Tournament was a real joke and very unprofessioinally run. After spending over $10,000 on ... Read More
Love the medallion aspect of cruising. So convenient. WORST CASINO I've been on yet and we were traveling on a Monopoly Retention cruise. The Tournament was a real joke and very unprofessioinally run. After spending over $10,000 on the slots, I was still paying for my own drinks! All ships also need to get rid of smoking in the casino. Too many malfunctioning machines and casino staff mostly unaccommodating. At least there is a little known service for elite members in the Vista with nice appetizers and drinks each evening. Also surprised that there was just a captains additional cocktail party for repeat passengers as opposed to a brunch . As always the Crown Grill didn[t disappoint, unfortunately the Itialian restaurant did. Dirty glasses and barely warm food. Unable to dock in Cabo due to high winds ans rough seas and the fact that we would have to tender.If you get a chance in Puerta Vallarata to take the snorkel trip with Pedro-THAT WAS FANTASTIC. Great trip and crew. Read Less
Sail Date November 2019
Sailing the Panama canal was on my father's bucket list, so we selected this sailing to do it as a family group. We had several people in our party with dietary restrictions that were discussed with the sales rep before purchase, and ... Read More
Sailing the Panama canal was on my father's bucket list, so we selected this sailing to do it as a family group. We had several people in our party with dietary restrictions that were discussed with the sales rep before purchase, and we were assured they would be accommodated, and a high level of cuisine provided. This was not so. The vegan and gluten sensitive person in our party went thru a painful daily struggle to try to get the kitchen to prepare an edible meal. It took 3 days before they were able to find gluten free vegan bread. The dining room staff were great, and so was stateroom steward. The problem is that the kitchen staff had no idea what vegan cuisine is, nor were they prepared to provide same. Additionally, given the fact that the vegan person has been sick for the past 3 days, I suspect the supposed lactose and gluten free items weren't really so. I was not expecting haute cuisine, and still was pretty underwhelmed. This line is definitely not for anyone younger than 60, foodies, adventurous types, or those who expect good return on their dollars. My dad enjoyed himself, but aside from that, this trip felt like a massive waste of hard earned money. Benny the cruise director and his staff were great, they worked hard to have fun events and games to keep all different ages entertained. Super well trained and outgoing, all of them. The headliners were definitely better than average for cruises, full house for about every show, recommend getting there early to secure a seat. The band and especially the pianist and the violin duo were amazing. Check-in, debarkation and tenders we're smooth and timely, no undue waits Read Less
Sail Date November 2019
Chose this cruise because of price and itinerary. Always bargains over U.S. Thanksgiving week. Interested in Panama Canal partial transit and Cayman stop on a Sunday-to visit relatives there. First the bad stuff.A 10 day cruise without ... Read More
Chose this cruise because of price and itinerary. Always bargains over U.S. Thanksgiving week. Interested in Panama Canal partial transit and Cayman stop on a Sunday-to visit relatives there. First the bad stuff.A 10 day cruise without a decent cup of coffee. as coffee dispensers in buffet dining rooms dispensed coffee made from syrup. I wasted $33 on a specialty coffee package in order to get better coffee and espresso drinks-totally disappointing. Lemonade provided on request. In buffet dining you get water...or iced tea. Or get a waiter and wait for lemonade. There was an ice-cream bar, Swirls. The ice cream was bland and watery. The dining room menu was heavy on red meat. It was well prepared and tender but have little desire for red meat every night. I thought most items on the menu were unoriginal and bland. I appreciate that on a cruise ship, the lowest common denominator prevails. Good Stuff. Entertainment was excellent. The Cruise director was a bit different but wildly enthusiastic.Service was excellent, in dining areas, guest services, stewards. One of the best gyms ever with a wide variety of cardio, weight machines, and set ups for yoga and pilates. The two Serbian attendants were knowledgeable and attentive. Excursions were satisfactory. Face it, these are all jobbed out to local tour operators with Princess adding to the cost. It is money wise to book your own tours. Panama Canal was very interesting but, if you have seen one lock, you have seen them all. My highlight was a round of golf in Falmouth JA at White Witch, i arranged on my own. Read Less
Sail Date November 2019
I like the southern Islands, and the weather is great this time of year. The boarding was great, we went right on the ship at 11am. The Crown is a bit aged, and did wobble a bit, even though seas were not rough. I was not impressed with ... Read More
I like the southern Islands, and the weather is great this time of year. The boarding was great, we went right on the ship at 11am. The Crown is a bit aged, and did wobble a bit, even though seas were not rough. I was not impressed with desserts on ship especially at lunch buffet. A sheet cake or brownie would have been far better than what they were serving. I was not impressed with having to sit, order and wait for lemonade or ice tea. The pizza was great, but hamburgers came frozen from box, hot dogs were good. I was happy and surprised that they had on demand movies for free in stateroom. There were a lot of activities listed but felt like there was very little to do. Casino slots were not very generous, it's just not fun to lose a hundred in a few minutes with no return. I don't really care for singers and dancers, which seemed to be what they mainly had in princess theater. I would prefer comics, magic, or juggling. They did have comedians but mainly in small venue with limited seating. The medallion system showed promise but was clunky, and only seemed to work on 1000 dollar phones. The islands and beaches were amazing and we'll worth visiting. The price was great but we were inside, tried for upgrade. Ship did not seem near full but they insisted there were no upgrades, even for upcharge. Disembarkation was disorganised, we took a tour at Fort lauderdale. We were told were to get luggage then sent back into line with rest of passengers disembarking ship. This caused tour to get going an hour late.[ Read Less
Sail Date November 2019
We decided to go 3 days prior to departure. No problem at all with check in. Traveling with 2 seniors. They do not have the medallion system working as well as it should. It was also useless for the seniors who are not into ... Read More
We decided to go 3 days prior to departure. No problem at all with check in. Traveling with 2 seniors. They do not have the medallion system working as well as it should. It was also useless for the seniors who are not into technology or smart phones. That did become an issue. Princess needs a backup plan for those seniors. We asked for no down feathers in the room and for 3 days we kept removing them every night. The ship had nothing interesting until the last 2 days of the cruise. On board entertainment was boring except for 1 comedian. After the first bingo game on the tables they brought back the paper cards. Food was better than previous cruises. One thing about the buffet, I am very allergic to shellfish and shrimp was on every section of the buffet. People were being relied upon to not cross contaminate, but that was a failure. I personally witnessed it happening many times with the serving utensils. Embark and dear went very well. Read Less
Sail Date November 2019
always liked Princess line, they were elegant, good food and entertainment , but Crown Princess did not meet my expectations. Not pleased with most of the shows in the theater , only when the singers and dancers did their shows was it a ... Read More
always liked Princess line, they were elegant, good food and entertainment , but Crown Princess did not meet my expectations. Not pleased with most of the shows in the theater , only when the singers and dancers did their shows was it a good show. Not happy with entertainment on board when ship was in dock, nothing to do that was interesting for seniors. Even when not in dock, the variety was poor. Food in the buffet was to say the least horrible. the layout of buffet when it go busty was very confusing, you went in circles trying to find the right area you need fo get the food, it was small for the amount of people on the ship, not layed out very well, very confusing. public bathrooms, not taken care of very well, soap dispensers always empty and toilets stuffed of not working.. The ship is older and you can see the wear and tear in some areas, especially the bathrooms Read Less
Sail Date October 2019
we went on this princess cruises before and it was so good the last time weback sick and this time we came back sick so no more princess cruises for us I don't have anything to say we were not happy on this cruise we did not like t ... Read More
we went on this princess cruises before and it was so good the last time weback sick and this time we came back sick so no more princess cruises for us I don't have anything to say we were not happy on this cruise we did not like t he back to back the food was not so good he room was not that clean we found food on the floorr and hair on the floor in a big mate we did not like the hours for the buffay closed at 10:30 PM the internat was always the same shopping was awful the 50off was all old stuff from the back to back nothing for the cruise no good tee shirt for kids or woman just for man and we got a tee shirt that was printed wrong which we did nit no and was reg price very unhappy Read Less
Sail Date October 2019
Dinning room staff and servers were very good.The cabin stewards were very friendly and great . The service workers in general were very attentive to all your needs. The burger bar, Pizza and ice cream bar were very good services . The ... Read More
Dinning room staff and servers were very good.The cabin stewards were very friendly and great . The service workers in general were very attentive to all your needs. The burger bar, Pizza and ice cream bar were very good services . The international cafe was an awesome service food was hot and people were very friendly. People at front desk were not helpful they sent numerous people on wild goose chases only to be sent back to front desk. Casino dealers were friendly and respectful but courtesy staff were terrible and ruined the casino experience ( and i won money so it wasn't sour grapes). As for rooms balcony's are the way to go, to views coming into port are great and you can't beat on a nice day on the open sea how peaceful and relaxing it is to sit on the balcony. The Crown princess was well maintained and serviced and safety a priority on the ship as they had 2 safety drills while passengers were in port during my 20 days on the ship. Read Less
Sail Date October 2019
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