1. Home
  2. Cruise Lines
  3. Princess Cruises
  4. Princess Cruises Cruise Reviews
Cruise Ratings
1,005
688
428
215
113
Sail Date: January 2018
Princess Cruises has always offered a spectacular, sensational cruising experience. This cruise, my fifth with them (and I've sailed other lines including Norwegian, Royal Caribbean, and Disney), was smooth from start to finish. The ... Read More
Princess Cruises has always offered a spectacular, sensational cruising experience. This cruise, my fifth with them (and I've sailed other lines including Norwegian, Royal Caribbean, and Disney), was smooth from start to finish. The food was enjoyable, and this included the formal dining rooms - where the wait staff was attentive - as well as the Horizon Court Buffet upstairs and the other casual eateries. The pizza is understandably well-rated, and this included the delicious gluten-free pizza my wife enjoyed once again. To that end, gluten free options on Princess have expanded since our last cruise two years ago. They offered or had available plenty of GF desserts, GF pancakes or toast made-to-order at any meal (including in the buffets), GF fresh-baked muffins (hot!), and a host of other choices in the formal dining rooms for the main courses and appetizers. The excursions and island destinations were also well-selected. We adventured ashore in each port. Shopping, while not a primary goal for us, was abundant in each port. We aimed to find great beaches - and did so. Some of the beaches we visited were truly unique, and recommended by the helpful Excursions staff even when we weren't booking an excursion through Princess. In addition, we took two Princess-managed excursions (an ATV trek in Cozumel, and a hike up Dunn's River Falls through the rushing water in Jamaica). My only comment for improvement with Princess is to review their Guest Services policies. We had an issue with their GS not addressing one of our issues at all promptly (waited over an hour, called multiple times). Perhaps it was an isolated incident, and in the end it did not dampen our amazing experience. As always, our cabin was incredibly clean and well-maintained, the cabin steward was friendly, and knew our names from the first day. The ship's WiFi has been significantly upgraded even since our in-laws were on this ship this past summer, and is lightning-fast for those who want it. The Medallion Net service is also fantastic for keeping up with events, planning your own calendar of must-do's, and generally navigating the ship / keeping up with your Stateroom Account. The entertainment we saw was top-notch, and the movie selections both for Movies Under the Stars and the in-cabin movies excelled. I highly recommend Princess Cruises above the other lines I have experienced. Read Less
Sail Date: January 2018
This was my first cruise. I was not planning a cruise but my good friend invited me to go with his family. I was reticent about cruising but felt that I could survive for only 12 days. Having visited New Zealand twice before, I knew what ... Read More
This was my first cruise. I was not planning a cruise but my good friend invited me to go with his family. I was reticent about cruising but felt that I could survive for only 12 days. Having visited New Zealand twice before, I knew what to expect when we arrived in that country. I was pleasantly surprised and found the trip very relaxing and quite enjoyable as we had great company and met lots of interesting people. Being from an agricultural background, I equated the experience with that of cattle in a feedlot. There is a surfeit of highly attractive food and drink available and one is in a confined area, so the inclination is to lie or sit around most of the time, often talking, moving only to revisit the food areas or refill the glasses. The food was excellent, as were the beverages, and my expanded waistline bears testimony to this. The service provided by the staff was second to none, particularly that of the waiting staff who served us in the International Dining Room. Ronaldo and Natalia were superb in dealing with all of our needs, often producing things before we even asked for them. They are to be highly commended for the way they performed their roles. We did not undertake any shore excursions as we considered they were over-priced and would cover much of what we had seen on previous visits. However, we enjoyed our self-guided tours in Auckland, Tauranga, Wellington and Port Chalmers. In Napier we enjoyed a great scenic drive with family members (from Gisborne) to Te Mata Peak, Silenci Vineyard etc. and sampled some good local wines. The night entertainment in the Princess Theatre was of a high standard and was very enjoyable. Fiordland was very impressive and Milford Sound was its usual brilliant best. Read Less
2 Helpful Votes
Sail Date: January 2018
Took a short cruise as wasn't sure if everyone would like it. We all wish it had been longer. There were 7 of us. Ages 68, 2 young 40's, 2 19 yr olds, a 16 yr old and one 11 year old. The 11 year old joined the kid's club and ... Read More
Took a short cruise as wasn't sure if everyone would like it. We all wish it had been longer. There were 7 of us. Ages 68, 2 young 40's, 2 19 yr olds, a 16 yr old and one 11 year old. The 11 year old joined the kid's club and preferred to stay on board to be with her new friends than go out with us touring. The parents felt good about leaving her with the minders on board as there were child protection rules put in experience. place.The 16 year old came on 2 trips on shore and then chose to also stay on board. I too chose to stay on board & participate in what was happening on board, rather than go out . The 2 19 yr old had a great time with DJ Anthony and the nightclub and karaoke shows. The service was excellent and the rooms were spotless and ready for us every time we came back from whatever we were doing. The food was well presented, and so much to choose from. You could literally eat any time of the day or all day if you wanted, The cruise catered to all our age group. This cruise was so well run that I was amazed at the efficiency and speed at everything ran. From the time of booking online to when we disembarked I cannot fault anything. Our cabin, E725, and service to the cabin was excellent. There were 4 of us in a balcony cabin. I loved the balcony. Fell asleep twice on the balcony and a great place to be alone and read or write. The cruise director Ted & his staff organised some great events/shows and entertainment. The entertainers were of a high standard, Yuri & Nato for example. Loved it. Well done to the team that made this trip an awesome experience. I will do another cruise with Princess cruises. Read Less
2 Helpful Votes
Sail Date: January 2018
The cruise was chosen because we live 40 minutes from Baltimore. We have cruised on the Grandeur numerous times, and the service staff has always been friendly. The food is good in both the Windjammer and the Great Gatsby Dining ... Read More
The cruise was chosen because we live 40 minutes from Baltimore. We have cruised on the Grandeur numerous times, and the service staff has always been friendly. The food is good in both the Windjammer and the Great Gatsby Dining Room, but the service is outstanding. I must say that the shows put on by the Royal Caribbean singers and Dancers are good but the shows are getting stale by now as they have not been changed in a decade. The excuse always given is that the sets are expensive, which is a poor reason for not refreshing them on a regular basis. Passengers do not choose cruises for expensive productions. Half the passengers were Diamond or above and have seen the productions dozens of times. The Centrum entertainment was good and the Celebration Band was excellent with a great range of music categories. Royal Caribbean Cruise Director's staff was excellent. Orlando was outstanding and a great goodwill ambassador. I have to point out that Romar and Yogi our servers were outstanding professionals and their work ethic and personal qualities were typical of what we have come to expect from the Grandeur of the Seas staff. Read Less
7 Helpful Votes
Sail Date: January 2018
Having traveled a number of years ago on Emerald Princess, I was keen to try out this much larger ship. It is interesting that from the outside, it does look a bit like a multi-storey car park, but once inside it is very easy to navigate ... Read More
Having traveled a number of years ago on Emerald Princess, I was keen to try out this much larger ship. It is interesting that from the outside, it does look a bit like a multi-storey car park, but once inside it is very easy to navigate and it takes no time at all to become familiar with the public spaces. We had deluxe balcony cabin M510 on deck 15. Well appointed and spacious, excellent functional bathroom and plenty of storage space. Cabin sound insulation excellent too. What I enjoy most about Princess are the informality and easiness, but the excellent quality of service and food & wine.All of the staff we came into contact with were delightful, very polite and helpful. Food in all areas was exceptional, especially the Crown Grill which is WELL worth the 29 dollar supplement.The enclave in the Lotus Spa is a wonderful place to relax and was certainly worth the 199 dollars for ten days. All in all, a lovely ship, with a lovely relaxed vibe and excellent customer service. Read Less
1 Helpful Vote
Sail Date: January 2018
Sailed from 1/19-1/29. This was my first time on the Royal. While it was a beautiful ship with great service, there were a few things I didn't care for. I love pools. For a ship of this size, they needed a few more. You couldn't swim ... Read More
Sailed from 1/19-1/29. This was my first time on the Royal. While it was a beautiful ship with great service, there were a few things I didn't care for. I love pools. For a ship of this size, they needed a few more. You couldn't swim since it was full of people just standing in it. Maybe if they had one just for people who wanted to do laps? I also despised the Princess Live venue. We went to one event in there due to the seating. All of the events in there could have been handled better in the the bar at the back of the ship that was empty most of the time. I'm glad I changed my cabin from M101 to a Mini suite on the Aloha as this cruise was very windy. I don't think i would have gotten much use out of the balcony at the front. I loved my cabin A526 and my steward Prachack was wonderful. We ate in the Allegro every night but 2 at 8:15. Ferdinand was our waiter and Marjita (sp?) was his helper. They were both wonderful, we even got some video with them the last night as we serenaded the room (I'm sure they loved it) with the theme from The Love Boat. We skipped the first formal night since there was football on MUTS (we lost) and went to the Crown Grill on another night. Everyone who said to eat a light lunch that day was right...so much food. One of the best filets that I've ever eaten. The only paid excursion we did was a 4 hour catamaran ride in St. Lucia and it was good. They didn't advertise the free rum punches so that was a nice surprise. And homemade tuna and egg salad sandwiches. In St. Kitts we went to the Carambola Beach Club. $30 for 2 chairs and an umbrella. Nice beach. I recommend the water taxi even if it's a few dollars more than a shuttle. In Antigua and Barbados we just wandered, took pictures and had good local food. St. Thomas is still showing hurricane damage, Paradise Point is still closed and doesn't look like it will be opening any time soon. Found my Bushwhacker at the Rum Hut. We missed Grand Turk due to weather. All in all, a very lovely cruise but next time I'm back on a smaller ship. Read Less
Sail Date: January 2018
My Daughter booked this cruise as a taster to see if she liked cruising. We booked iit to surprise our daughter and to celebrate my father inlaw birthday as they booked too and our daughter didn't know they booked either so big surprise ... Read More
My Daughter booked this cruise as a taster to see if she liked cruising. We booked iit to surprise our daughter and to celebrate my father inlaw birthday as they booked too and our daughter didn't know they booked either so big surprise all round. It was a good surprise and great cruise. Our daughter can't wait to book another cruise and we love cruising Princess. We enjoyed our cruise, meals were great, entertainment was great, the whole cruise was fabulous and can't wait to book another. We boarded pretty much straight after checking in, which was a first for us as normally we have to wait about half an hour after check in before boarding. The service was great, didn't have any problems. The cabin was midships interior room which suits us fine. The youth club was great and my grandkids liked going there. Disembarkation was smooth and quick. Would go on Sea Princess again. Read Less
Sail Date: January 2018
Took my Granddaughter on her first cruise for her 18th birthday and also her Mother, my Daughter on her first cruise. Not a lot for Granddaughter to do but hang out with us as a lot of the activities were too young for her and she was not ... Read More
Took my Granddaughter on her first cruise for her 18th birthday and also her Mother, my Daughter on her first cruise. Not a lot for Granddaughter to do but hang out with us as a lot of the activities were too young for her and she was not old enough to go to others. She enjoyed what we did but it was for an older person. They both loved the cruise, the food and night time entertainment. The ship was very clean and most of the staff were friendly. Some areas were very busy with not enough staff and those staff were quite rude so we tried to avoid them so as to not spoil our moods. They loved the extra washing of hands in Horizon buffet with the option of also using hand gel. Not enough seats around the pool and far too many people putting towels on the deck chairs and being held for hours of them not actually sitting on them. Need more seating on deck 7. Read Less
2 Helpful Votes
Sail Date: January 2018
We chose this cruise because it was on the Regal, the newest Princess ship in the Caribbean lineup, and because of the itinerary. We were on the 15th floor in a Mini Suite, as there four in our family. Embarkation in Ft Lauderdale went ... Read More
We chose this cruise because it was on the Regal, the newest Princess ship in the Caribbean lineup, and because of the itinerary. We were on the 15th floor in a Mini Suite, as there four in our family. Embarkation in Ft Lauderdale went fairly fast, but I kind of felt we were rushed aboard. Disembarkation was also painless. We had a late flight, so we stayed aboard until about 8:45, and our luggage was easy to find, and no lines for customs at this time. The terminal had lines of taxis readily available to take us to the airport. Pros: fairly new ship, no elevator or plumbing issues, leaks from the pools, etc. We were under the Lido deck near the glass walkway, and only occasionally heard someone scraping chairs across the floor above us. The food and service in the Main Dining Room (anytime dining) was excellent, and we had no major complaints. We ate at both Sabatinis and Crown Grill, and had superb service in both. If I was going to complain about either, it would be the wait times between courses was pushing the "too long" side. The basic layout of the ship was pretty similar to the Grand Princess, so it was pretty easy for my wife and I to find our way around. The mini-suite was actually quite roomy for 4 of us, with plenty of closet and drawer space scattered through the room. We never felt crowded in this room. We found the Princess Theater to be ample large enough for the showings, but had to be there at least 30 minutes early if we chose to see the early showings. Cons: the design of the Regal class seems to block off being able to access the front of the ship, something we enjoyed on the Grand Princess. Nothing like the feeling of seeing the ocean ahead without having to look around the edge of the ship. We were not impressed with the Horizon Bistro/Court design and layout, and sometimes found it confusing. The main walkways were too narrow for the "throngs" during feeding times. We were pretty disappointed in the variety and quality of the foods on the buffet at all meals, though we only ate 1 supper and 1 lunch in this area. There was no promotion for a Pub lunch that we saw or heard during this cruise, which surprised us. We found Alfredo's pizzas to be very mild, nearly flavorless, and the wait staff in Alfredo's were apparently having a bad day. The mini-suite cabin balcony is no larger than any other balcony room balcony, meaning while the suite was ample big enough for 4 of us, you can't sit 4 around a table in the balcony. The audio in the theater was always way too loud. They have divided the wheelhouse bar and placed Crown grill on the back side of the bar. The only way to the Crown Grill was to walk past the bar. Also, the bar had a loud (yes all of their amplified sounds were way too loud) stage and there were no walls separating the 2 spaces, just pony walls with short pieces of glass on them, so the music from the stage in the bar would blast into the Crown Grill, were we were supposed to be able to relax. Nothing like trying to enjoy a relaxing meal when you can't hear the rest of the party talking. Watch out for the Miss Texas sales shows. They run long and stagger their "giveaways" to keep you there the whole hour and 45 minutes. Somewhat cons: The Regal has a "Live" studio, and has taken to running programs out of there and recording them and you can pick them up in your cabin on the TV after they are recorded. This is a plus. The negative is that this has pretty much phased out the Vista lounge, or relegated it to primarily bingo and movies. We only found ourselves in Vista 1 time, and that was to catch a replay of a MUTS movie that we wanted to see, and had missed. Another side effect of phasing out Vista for entertainment was they were using center Plaza level for entertainment, which is nice, but they were putting some bigger shows on there, and there is not enough seating for the crowds. Biggest Con... don't get your hopes up over the Medallion system. I think Carnival Corp way overplayed their hand in this, and while a couple hundred passengers had their medallions and were in medallion class rooms, they were quite willing to share that there was an IT guy nearby as they could never get into their rooms. The rest of it was just hype. There are touch screens (right? in an Anti-Norovirus world, who wants to use touch-screens?) everywhere near the elevators with CGI effects of fake underseas. If you were in to kiddie-style social media stuff, you can go online and create an animated character, but if you walked by a touch screen, you had to log into your profile to see it, and if you did, all it did was swim around in bottom of the deep blue sea, and you have no option to log your profile back out. I am sure there is some future benefit to this, but it is nonsense at this time in the short life of the Medallion class Regal Princess. Near the end of the cruise, I felt like Princess was "converting" their meaning of Medallion class to mean type or quality of service. We felt that the service we received from the staff on board the Regal was the same as we received on the Grand - superb, so we were still lost on the whole Medallion thing. We did not use wifi, as we really wanted this to be a "get away" vacation, so no comment on the "Best Internet Experience ever offered on a cruise ship". Shore excursions: We enjoyed Princess Cays, but found the BBQ lunch somewhat disappointing and messy. They used smaller paper plates and plastic ware, and we saw a lot of folks lose their food as the paper plates were fairly flimsy. My opinion: the site is owned by Princess, and is equipped with a dish washing area, so outfit it with the same plates and silverware used in Horizon Court, and it can be used for all of the cruises that stop there. I found the glass-bottom boat excursion disappointing. I found the boat to be a bit run-down, and while they had a full boat, they didn't make folks fill up from the rear, and we were the last 4 on the boat, and had to walk across everyone's knees and toes to get to the back of the boat. The glass was dirty from the top side with trash on the glass as well. The sun had gone behind clouds when we started our tour, and we only got 15 minutes in when the rain started, and they turned around and went back. Fortunately Princess refunded the whole tour since it was rained out. On to Ocho Rios... we enjoyed our excursion to Dunns River Falls, but were disappointed in the tour operator when it came to the Dolphin and shark show. It was supposed to be a 4-hour excursion on a short day in Jamaica, but they took 5.5 hours of our port time, returning us to the ship with only 40 minutes left before all-aboard. My advice: get a taxi to take you to Dunns River falls and then to the Dolphin show and then to the shopping district, if you choose. Everything is close to each other, but walking will take too much of your time on a short day. On to Grand Caymen. We had really been looking forward to this one, but the seas were too high and winds were too strong to run the tenders, so it was cancelled. However, the trip's redeeming port was Cozumel. We really enjoyed this day, as it was a 12-hour port day, and there was no stress involved in it. 6-7 hour days in ports seems too short to really get a feel for the other stops, but this one had the right balance. The Atlantis Sub was great, well worth the money. Overall, we all enjoyed our cruise. We were able to spend some time in the pool, and crowd our way into a hot tub a couple of times. We were not into lounging on deck chairs in our bathing suits, but there appeared to be plenty of space for that, although crowded on Lido deck. We weren't impressed with the sail-away party, but hey, that probably just isn't our thing, so won't let that be a negative against Princess or the Cruise Director. Speaking of which, we felt he was great, and enjoyed his jokes and sense of humor. If you are a frequent cruiser with Princess, you might find the menu boring after a couple of cruises, as we saw a lot of similarities to the menu on our Alaska cruise on the Grand Princess a few years ago. There are some regional cuisine changes, so take advantage of those. However, if you are new to cruising, when you are looking over the menu, take advantage of your time, choose more than one appetizer if you see something that sounds new. A lot of the day-to-day appetizers changed every day, so you may not get a second opportunity to try them. Same with the desserts. FYI - the desserts offered in the dining rooms most often does not match what you might get in the International Cafe or in Horizon buffet. The wait staff tend to enjoy their work, especially if you are friendly to them, and will occasionally offer extra off-menu appetizers or desserts to you. We did not find any issues with Regal Princess being stingy with butter as others on this site have complained about. There were always at least enough butter for 5 dinner rolls on a table for 4, and if we needed more, were quite prompt in serving it up. Noro... there was a scare where (reportedly) about 20 folks came down with a gastro thing a day after our Jamaica stop, but we never heard if it continued to spread and were not affected by it. However, at this stage, everything changed in the dining experience. In Horizon, everyone was told to wash their hands when entering the court, and we were handed plates and silverware/napkins instead of picking up our own plates. All food was served by staff from behind the counters so we never had to touch food handling utensils or food. I felt this was a good thing, and perhaps this should be the way they service food in the buffet area all the time, just to avoid the risk of spreading Noro. In the main dining room, we no longer found butter or rolls on the table, but were offered them by the wait staff, served via tongs to our plates - so we could not handle the containers, I would suppose. I am sure they would never serve left-over rolls or open butter from one sitting to another... Read Less
Sail Date: January 2018
I choose this cruise for the price and Itinery, my step daughter wanted to go to Grand Cayman, but this stop was cancelled due high waves. I had not been on princess for a few years and wanted to experience one of the newer ships.I was ... Read More
I choose this cruise for the price and Itinery, my step daughter wanted to go to Grand Cayman, but this stop was cancelled due high waves. I had not been on princess for a few years and wanted to experience one of the newer ships.I was happy with the large TV in the room, just wish there had been a couch like on Carnval.The ship is very nice and clean, the shows were good.The food was good we had coffee in the room each morning then went to the dining room for breakfast.I think the retreat adult area is great, unfortunalty we didnt have the best weather, very windy, I have never cruised in January before, and dont think I would go in January again, but the cruise prices were cheaper.we didnt book any ship excursions I had been to these ports a few times, IN Ocho Rios we booked a resort for the day.In Cozumel we just took a cab and went into San Miguel, we would have gone to the beach but weather wasnt very hot. Read Less
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise