We boarded the Ruby princess in Auckland for a 14 night cruise over new years all the way to Sydney. As we boarded the ship which was fine & easy to do, there were no offices to greet us just custom people, ( in the past we have always been greeted by offices ) made our way to our balcony cabin on deck 11, our room service man was there, nice enough man, I asked what type of animal would he ...

We chose this cruise as an celebration of my birthday. The Ruby did not meet our expectations at all. The staff was not at all customer oriented and for the most parr were just going through the motions. The buffet was subpar. The Vines lounge was excellent and a great offering. The staff in this lounge made our cruise. Overall This was by far the worst cruise we have taken and we have taken 7, ...

Princess Ruby - Sydney Brisbane airlie beach Yorkers knob port Douglas. Oct 2019 We went on sun princess the week before and getting on the Ruby Princess was hopeful this ship would be better. It was marginally better. Service poor not enough staff in the dining rooms. Staff were excellent trying to provide a good service but just didn’t have enough staff. Food - better than the sun ...