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Princess Emerald Princess Cruise Reviews for Family Cruises to South America

Princess
Emerald Princess
South America
Departure Port

Traveler rating

Excellent

1

Very Good

1

Average

1

Poor

1

Terrible

1

Cruise type

Senior Cruises

13

Entertainment Cruises

7

Family Cruises

5

Repositioning Cruises

5

Romantic Cruises

4

5 Princess Emerald Princess Cruise Reviews for Family Cruises to South America


Cruiser162 avatar

Cruiser162

4 Reviews Written

22 Helpful Votes

Food and services noticeably poorer-catering more for Spanish speakers

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Chose the cruise for its itinerary. Spent 2 days in BA prior to embarkation. Worthwhile to see BA. Embarkation process could have been smoother. Personnel lacked proficiency with the English language as well as ...
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Sail Date January 2018


Georgiane avatar

Georgiane

19 Reviews Written

32 Helpful Votes

Buttergate

This was our 18th cruise on Princess. We had a good time, because of the staff and the ports but were disappointed in the food. The food never seems to change - and this time in the dining room, even sitting with 6 ...
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3 photos

Sail Date January 2018


Peaches72 avatar

Peaches72

3 Reviews Written

4 Helpful Votes

Senior Staff Did Not Care About Customer Service

It seems like Princess has decided not to prioritize customer service. This trip felt more like working with an airline than a cruise line. The guest relations staff was not empowered to do anything when a problem ...
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Sail Date December 2017


bgblk66 avatar

bgblk66

1 Review Written

South America.

We chose this cruise because we did not want to go around the horn but wanted to visit S. Am. We have sailed on Princess several times in the past and like to book our next cruise prior to leaving the ship. ...
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Sail Date March 2018


Conxavai avatar

Conxavai

1 Review Written

Amazing in medical crisis

It’s not what you want to think about. But it is really important. Our 10 year old developed acute appendicitis in Nicuragua ( of all places ) the onboard medics did an amazing job and assisted us in getting our ...
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Sail Date March 2018


Emerald Princess Ratings

CategoryEditorMember
Cabins4.04.1
Dining4.53.8
Entertainment4.03.5
Public Rooms4.04.2
Fitness Recreation4.03.9
Family4.03.6
Enrichment4.03.4
Service4.04.2
Value For Money4.53.7
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