Princess Emerald Princess Cruise Reviews for Family to the Panama Canal & Central America

The food and service was wonderful. Panana Canal was the Panana Canal. Cartegena was lovely as was Huatulco. Punteranus not so nice. 2 things ruined this cruise for us. 3 of us got COVID 19 around day 4 or 5. There was no screening and no masking at all. What made it worse was that everything was overcrowded. Hard to get a table at the buffet. Hard to get a seat in the theater. Everyting was ...

We chose this cruise mainly because it was going through the Panama Canal which was fantastic, but unfortunately two of the original stops got cancelled, the stop in San Juan Del Sur, Nicaragua got cancelled just a short time after booking and Grand Cayman got cancelled as the swell was to bad for the tenders. Pros: All the staff were excellent The Medallion App seemed to work well The ...

Chose this ship because it had a Pickleball court and we wanted to play a lot on sea days. On the first day we headed to deck 19 to play only to discover that the plastic playing surface did not allow the ball to bounce at all. The net was in disrepair and everything was covered in soot from the smoke stack. Not possible to play and sure why the court even exists. On day 2 I went to the Fitness ...

If you are considering Princess, I would seriously urge you to reconsider. Since Covid their standards have dropped, smaller meals, cheaper ingredients in meals etc. - probably industry-wide. However other practices amount to scams. My wife and I have sailed Princess for over 20 cruises and are classed Elite with many benefits. Due to their loyalty program we have remained with them, but not ...

We had the Panama Canal on our bucket list. Since we sailed many times with Princess (Platinum members) we chose the Emerald Princess even tho it was an older updated ship. There were so many issues. Our room C604 was always warm. We talked to the desk and room attendant and while courteous and encouraging it remained warm for the whole 10 days. We paid for drink package but we’re told every day ...

I know will all that is going on in the world today there is much that is changed. However, we pay the same and get shortchanged... We were tested 4 times, still had to wear masks, fine, I get it. Ship was at less than 50%, sadly this also meant you got 50% of the service. Some staff went above and beyond, other areas of the ship were very lacking in service. Large dining area on floor 15 ...

Well, let's see, where to start. We had tremendous problems with the Princess Medallion App, which is the only way to check in. Somehow my wife end up with two different profiles (I called them "good wife" and "bad wife") When I added her to my app, I now had 2 different traveling companions. Despite numerous calls to customer support, for several weeks no one was able to fix the problem. One can ...

My father wanted to see the Panama Canal. It was 5 adults - my father, my sister and husband, myself and husband. Our entertainment was poor. The best was the comedian next to last day. The service was horrible in internet. We talked to him. He gave us info. We tried it and it didn’t meet with our expectations and wanted to change it two hours later and were denied. The beverage service ...

For us this was the cruise of a life time for us. Celebrating a Birthday, 45th wedding anniversary and retirement Cruise. We live on the east coast. And proberly will not go west ever again. So we picked this one. The itinerary was great. The island of Moorea was the most beautiful island we have ever seen. True paradise. We have seen every island in the Caribbean,nothing even comes close. Oh ...

Starting at embarkation sitting in an overcrowded hall for the better part of 3 hours - we were not off to a good start! No credible explanation from Princess; no bother to greet the arriving pxs when they finally made it on board. Balcony stateroom was okay but was very shocked to find torn sheets and stained pillowcases on the bed (replaced 2 days later). Room steward was great as were a few ...