Princess Emerald Princess Cruise Reviews for Family to the Caribbean

Princess Cruise Line had always been my first choice for cruising because the food, entertainment, daily offered activities, and just the personal touches were exceptional but no longer. We wouldn’t be so disappointed had we’d been told Princess was not up to par, but we weren’t and so we are highly dissatisfied. The concept of the mobile app is great, but the application is terrible. Most ...

Bought a transfer from the Miami airport to the ship, but wound up having to pay for a taxi drive to get to the ship. Then they wouldn't reimburse me with cash but onboard credit. One of the port of calls was cancelled. Got injured while getting off the tender in Panama. Was not offered the chance to cancel the excursion and get my money back. Lastly came in at least one hour late for ...

I have never cruised on Princess before, but had always heard they were a "cut above" most others, so I wanted to try them. This was a 10-night cruise that went to Cartagena, SA, and I had never been there before, so I was very excited. The itinerary started out going to the Cayman Islands, Cartagena, Panama Canal, Cristobal, Costa Rica, and Jamaica. A few months before the start date, the ...

We have always wanted to see the Panama Canal & the city of Cartagena was also of interest, so the itinerary seemed ideal. However, it was a terrible experience. Rude staff in Guest Services (an oxymoron if ever I heard one) where we were given misinformation and an attitude. An “upgraded” cabin with a leaking sink that flooded the bathroom. Only took 1 1/2 days to get this fixed. At least the ...

My wife and I recently returned from a short Princess cruise out of Ft. Lauderdale. Unfortunately, this was the most unenjoyable experience that we have had while cruising with Princess, or any other line. Our disappointment started when we entered our cabin. We had never experienced a cabin with bunks on the walls. We elected to have Princess select our cabin. It was not a good fit for an older ...

First cruise with Princess after using many, many other lines. Getting on wasn't bad, but getting off was a long, waiting nightmare. Theoretically there are people who will clear away unused deck chairs, but in four/five days we never ONCE got to sit on the deck: people would come up at dawn and throw a towel across a couple chairs and then never return. There is apparently a very loose ...

Booked 2nd 'best' suite as best suites were soldout. 'suite' was size of balcony suite on other cruise lines "small"!!! All 'non-surcharge dining ' had exact same menu!!!! And primarily fish entrees..ugggh!! Ship has no stablizers!!!! Felt every wave, and noise of engines was annoying; old ship!!! New years eve celebration consisted of old, faded, video on large screen 'fireworks' ...

Of all the cruise lines we’ve sailed on, we LOVE Princess the most. We’ve sailed with Princess 15 times, and this was our 3rd cruise on the Emerald Princess. Unfortunately, this cruise was nothing like we’ve ever experienced before because it has serious plumbing issues. We didn’t have hot water in neither the shower nor sink for a day and a half. Each time we ran the cold water it would run ...

We survived the cruise despite numerous plumbing and air conditioning problems, both in the staterooms and public areas. The captain delayed our leaving port for several hours because of a problem with potable water (according to his public address). Conditions went downhill from there. Passengers complained about non-working toilets or overflowing toilets; lack of hot water for some; lack of ...

I would like to start out by saying I had several recomendations to sail a Princess cruise line but I was not happy This is detailed list of all my disappointments from the start to finish on day 1 check in went well as we got our room key and the agent told us that we have the sticker for our drink package that I paid for online My wife and I went to the room then went to get a bite ...