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8 Princess Europe - Eastern Mediterranean Cruise Reviews

We chose this cruise as it was a small ship (660 passengers), was visiting places we wanted to see, and was when we were in Europe visiting other countries. Firstly our cabin was obviously designed for twin beds but the turned it into a ... Read More
We chose this cruise as it was a small ship (660 passengers), was visiting places we wanted to see, and was when we were in Europe visiting other countries. Firstly our cabin was obviously designed for twin beds but the turned it into a double. What this meant was that when your pillow was in the wrong position it hit the light switch and turned all the cabin lights on. This happened several times over the 12 days. Also we were on the 4th floor above the gangway on the 3rd floor, every time we docked we were awoken by banging, crashing, and even one morning by an angle grinder as they prepared for disembarkation in port. One excursion we got absolutely soaked getting from the ship to the bus and had to sit for seven hours in wet squelchy clothes- not good. As it was a small ship you had only one choice of entertainment each night and it was hit and miss as to quality. The acoustics in the dining room were so noisy that my poor father, who wears hearing aids, couldn’t have them turned on so missed out on conversations in the end we had buffet dinners. Also when did you go to a fine dining restaurant and have Purcel squirted into your hands as you entered??? No free bottled water??? Even on the trains in Europe you get a free bottle of water, also free in every hotel - no Princess wanted USD $7 for a bottle of water !!! We have decided that as a family we are never going on a cruise again Read Less
Sail Date November 2019
We had chosen this cruise because of the itinerary. We traveled 3 generations including 2 children ages 7/10. The food was beyond horrible. We are vegetarian and they put meat in our food in the main dining hall. Guest Services was ... Read More
We had chosen this cruise because of the itinerary. We traveled 3 generations including 2 children ages 7/10. The food was beyond horrible. We are vegetarian and they put meat in our food in the main dining hall. Guest Services was awful and did not even try to remedy the horrible food. The cabins are small and outdated. The entertainment at night (nightly shows) were awful. The comedian was not funny. Even my kids didn't like the Kids Club. The room attendant was nice and was the only part of the cruise that was good. Port stops were great. We didn't do any Princess excursions. We did excursions with other groups. Princess gave us no information on what do when getting off the boat. I would go to the Mediterranean again any day as it is beautiful but I will never travel with Princess Cruises ever again. Especially if you are a vegetarian definitely do not take this cruise line. Read Less
Sail Date August 2018
I have sailed many many times on Princess and would recommend them HIGHLY ...until now! WOW! I will say, the ship is brand new, in great shape and my bed was upgraded from the usual hard mattress-- but that is where the nice comments end. ... Read More
I have sailed many many times on Princess and would recommend them HIGHLY ...until now! WOW! I will say, the ship is brand new, in great shape and my bed was upgraded from the usual hard mattress-- but that is where the nice comments end. The ship layout, staff and attitude is catering ONLY to an Asian guest-- and I am not even sure they were thrilled. Good for you if you are Asian and choose this ship, but if not, prepare to be underwhelmed if you loved Princess cruising. You would think that with a new ship they would have their A team as the staff -- um, NO...everyone from the Cruise staff to the room stewards were less than enthusiastic and made no effort to make you feel like a welcomed guest. The bars and restaurants all close early and the usually wonderful bar staff is no where to be found in common areas. My love of that staff ( and the tips to prove it) are usually a HUGE part of my bill, NOT the case this time. If you could find someone, again, there was little interest in service. If you like the cheesy, but fun Skywalkers lounge -- well, you will instead be treated to a DJ under lots of light in the VERY chlorinated smelly indoor pool area - such a lousy replacement. There is lots of space used for private Kareoke rooms, that cost $12 extra per hour /per person and were not used at all on this cruise. They do offer you one free drink, which is nice a useless if you have the drink package. It also had no staff around ( because of the lack of guests I am sure) so it was hard to even find out those details. The food was another MAJOR let down on this trip. We host dinners in the Crown Grill and it was horrible. Normally the steaks, presentation and service are beyond worth the extra money - um, NOT THIS TIME. It was laughable how bad it all was and so embarrassing for those of us who raved about it to first time cruisers. again -- I used to love this and now, just still so frustrated by the lack of effort by anyone on this ship. I also had a dinner at the new Harmony / Cantonese restaurant and that couldn't have been more bland and again -- so not worth the extra money. the food at the cafes were okay, but took a lot longer than usual and again -- the staff just seemed ho hum. The meals in the dining rooms were also -just okay, not really worth getting dressed for if you were expecting nice people or service. If you like to exercise, the gym is nice, but if you want to walk, good luck, there is not a level where you can walk around the ship. it is all reconfigured and the "walking path" is about 25 feet long....so you can get lots of laps in if you are super lazy. We had several first time cruisers with us and it just wasn't a great experience. As I said before, I always looked forward to my Princess Cruises, but I will be looking at other lines. Which is sad. Read Less
Sail Date May 2017
Majestic Princess is by far the worst cruise ship we have ever been to!! we're a family of 4 traveling, 2 kids under age of 7 and 2 adults. ISSUE #1 the minute we walked into our room, it had this fishy rotten smell in the ... Read More
Majestic Princess is by far the worst cruise ship we have ever been to!! we're a family of 4 traveling, 2 kids under age of 7 and 2 adults. ISSUE #1 the minute we walked into our room, it had this fishy rotten smell in the room. My wife noticed it at first, she contacted the front desk staff, they assured us that they will shampoo and add air freshener to the room. we were very surprise as this is a brand new ship and this shouldn't be the case! we went out to dinner, came back and the smell is still the same. we complained again and again for 4 days. the 5th night they finally got a technician who stated that they have a leak on one of their pipes which caused the smell. they decided to move us in the middle of the night on our 5th day to another room that was empty since the family that was suppose to be in there didn't board in the ship ( the other room was empty from day one, but they didn't buzzer to offer it to us from the first day). unfortunately this room only accommodate 3 people, and we're a family of 4, so their resolution is to add 2 mattress on top of each other to accommodate my 4th child. It wasn't safe for my child to sleep there, so he slept with us in our bed, but the front office staff had no other choice for us. ISSUE#2 We paid for 4 passenger in the room, 2 adults and 2 kids. As we get to our room, it has one queen bed and a twin that accommodate one child only. we were told the fourth bed suppose to be lowered down from the ceiling and it was not safe for my 6 year old to sleep in it. we booked the room to accommodate 4 people, but didn't provide the service we paid for. my other son had to sleep with us on our bed which was not comfortable at all. The kids club activity is very very boring and it's very well unorganized. it's mostly centered around 2-3 years old, my 6 year old was so bored in there as there was no activity for his age. This is supposed to be a brand new ship, but two of the elevators were out of service at least in two different occasion during our 7 night stay. This is most definitely not a kid friendly cruise. and also in my opinion not a family friendly either. They have a lot of issue among their customer service staff, their communication is horrible and so is their follow ups. they don't seem to know what they are doing at this ship. My family would never travel Princess cruise again! I had a much better experience at MSC Cruise. Read Less
Sail Date April 2017
This was my 1st cruise my mam has done several cruises and wanted us to experience one,i was so disappointed found the security staff quite rude when getting on ship,a smile wouldn't go amiss,room was ok and kept nice by staff,i never ... Read More
This was my 1st cruise my mam has done several cruises and wanted us to experience one,i was so disappointed found the security staff quite rude when getting on ship,a smile wouldn't go amiss,room was ok and kept nice by staff,i never imagined so many older people thought it would of been a mixed age group,a lot of them were very rude,not a lot to do on there,as I'm a non drinker and not a gambler I was very bored,could never get a seat in the buffet,1 morning I stood eating my porridge,but what was annoying was people had finished there breakfast but wouldn't move to let others sit down,wasnt impressed with food,and while you are eating the staff are trying to clear your plates from under you,i got quite stressed on this cruise,trying to get a settee to sit on during the day to have a read was impossible as they had walking sticks on them but nobody was there,if you smoke please take cigarettes with you as you can only buy marlbrough lights which we don't like,you can buy 200 in shop on board but they only allow you 1 packet out of them till your cruise is over,it felt like we were at school again,this cruise is money money money,having to pay for transfers from the dock to the town your visiting,i wish I could say something nice about this cruise but sadly it was a waste of money,seen 1 good show tom jones tribute,but once again it was getting a seat again,lifts were difficult to get in with all the wheel chairs,wouldnt recommend this cruise for young people,we are 53 but just didn't fit in, Read Less
Sail Date May 2016
Breaking this into easily digestable sections: The ship: Regals obviously looks pleasing to the eye but don't let it fool you, despite the fancy new atrium and attractive fittings is a flawed ship (see scores for Royal). It has tried ... Read More
Breaking this into easily digestable sections: The ship: Regals obviously looks pleasing to the eye but don't let it fool you, despite the fancy new atrium and attractive fittings is a flawed ship (see scores for Royal). It has tried to improve on the design flaws of the Royal with minimal success. There are NO midship stair ways resulting in overburdened central lifts that (I'm not joking) can take anywhere from 7 minutes to arrive and will stop (guarenteed) at EVERY deck, as people call them then give up waiting. Because of their excess use, the lifts were even inoperarable at times! They are apparently suitable for 18, yes 18 persons! Not a chance, even with discomfort you could probably sqeeze in 12 and that's a push. It often gets so squashing in there it gets hot, and very hot very quickly which become increasingly infurtiating as you stop at every desk and no one gets in. More cabins added in increasing footflow and less accessways to compensate. Ridculous! I assure you after a few days this becomes very tedious! -----------3/10 Entertainment: I did not attend the main show but my family memebers told me it was actualy quite impressive, however in between the main show most nights it was a sub standard comedian or a person playing multiple insturments. Cheap low cost, low cost personnel entertainment. On most nights (even as earlier as 9pm) there is abolsutely NOTHING going on, it's almost hilarious. You have a singer in the atrium on the piano for maybe an hour or two, a movie at the movie under the starts and the show that's only an hour long, that's it, there is absolutely nothing going on which justified the low 'roaming population' after dinner service. I even remember hearing an old gentleman saying one night "Where the bleep is all the entertainment, there is no enterainment on this ship!" to my amused delight!! I was bored to tears on evenings and just sat at a bar sipping my drink. Atleast 80% of the time I went back to my cabin to read it was that comical. Earlier hours saw use of the bingo in Princess live which is very, very cheesy and caters to the 60+ age group which rules me out. I saw no one around my age group (20-30) and was socially isolated. If I wanted to go bingo I had to pay a heavy fee, the virtual rifle range was open for about one hour a day, 3 at the most. The sports deck didn't have enough balls and the putting green is something I could have contrcuted in a weeked in my garden. I actually walked around this ship thinking....oh dear, I'm a total utter moron for booking this $2,500 'holiday' The only thing that scores this a 2 is the movies they put on in princess theatre!-------- 2/10 Food - Horizon 'infestation' court. My god where to start. This is the most congested frustrating part of the ship, it's packed, people walk into wall, objects, people, stand idle in main entrace ways completely zoned out. You can potentially get stuck behind a slow walker for 5 minutes which is how long it can take to get to one end the the other. You will have people nudging you out the walk, reaching over you rudely, reserving tables, and my favourite, people handling food like bread rolls and fruit, not liking the consistency of it and putting it back! Yes they actually touched food and put it back for you to consume later without knowing, oh yummy! Bacteria sandwich anyone? It's no wonder on this floating virus I got ill, everywhere I go someone foul person sneezed on me, sneezed and touched the handrails, coughed on my face, blew their nose only to touch the salad forks and put it back for some other poor soul to touch. It's just abolsutely disgusting!!! The cakes are like instant packet cakes, they are 'display purproses only cakes' they look good and taste like pure death. I was actually unsure if I had sponge in my mouth or pieces of beach towel. The Horizon court offered school dinner style sloppy job sludge and the dishes even had spelling erros on their labels for god sake. Have you ever heard of 'Todd in the Hole'? Poor old Todd's Princess career didn't go to well ending up served in a steel over dish. On the good side the Crown Grill was half decent, the atrium cafe offered decent sandwhices (but seemed to consistently serve hamd and cheese ones without any ham and cheese in them) which they never recitfied....rocket science and that. 4/10 Kids clubs! PARENT BE WARNED!!! This is what killed the holiday, our youngest one (6) was not able to go into Princess Pelicans (the clubs for the yonugest age group) because they decided to shut it for all hours except 6 - 10pm on evenings, which means if your young one falls in this category YOU will be caring for them unless ship is in port. This is AGAINST the .pdf file uploaded on princess.com stating clearly the full morning, afternoon and evening opening times, not subject to closure. The head office agreed that it should be open (I complained onboard) and the boss of the kids club manager couldn't even use her pathetic non existent false powers to open the club despite telling me she agreed with me. My full complaint email to her was then INGORED and the sanctuary we paid for (for the whole cruise) largely went to waste as our 6 year old could not go in their, and they would not refund the money. The deputy cruise director called me to say he was quote "going to figure something out to make the cruise and enjoyable one" and " would touch base with me about this the next day" he didn't and had no intention of doing so. The club remained closed despite princess confirming they staffed the ship in the club to the max to cater for the summer holiday excess of kids. An absoluteyl vile and pathetic customer service ship for a miserable pathetic cruise line. Rest assured they WILL TAKE YOUR MONEY and you will have no idea if the clubs will be open or not for your child, if they aren't your 6 year old will be put in the 12 year old club and play games that aren't safe/suitable and activities that are beyond their own leaning abilities. In my opinion the club manager should have been fired, she ignored her boss, insulted the customers, suggested I LIED and was constantly rude everytime she walked by us for the rest of the cruise. But this line is too weak, too pathetic and too stupid to do anything about it. DO NOT GO ON HERE IF YOU HAVE KIDS! Go to florida as this cruise cost that much anyway. I beg you, go to Disney! Read Less
Sail Date August 2014
Day 1: Embarkation. Embarkation was supposed to run from around afternoon to overnight. I arrived with my group around 6pm. The security and staff of Princess made us wait at the side for 1-2 hours because we had not embarked earlier. ... Read More
Day 1: Embarkation. Embarkation was supposed to run from around afternoon to overnight. I arrived with my group around 6pm. The security and staff of Princess made us wait at the side for 1-2 hours because we had not embarked earlier. Completely ridiculous customer service. Once we passed security, the checking in was slow and the staff was inexperienced. Staff and food. The staff on Ruby Princess always wanted to pick up a fight with passengers. The buffet was inconvenient on Princess, as the staff wanted to create only one entrance and one exit so as to make it hard to get into the buffet, unlike on Royal Caribbean where there are multiple entrances and entrances and exits aren't separated. The lunch food at the buffet was terrible. The buffet was also closed a lot of the time and is closed very early each night. On Carnival and Royal Caribbean, the buffets are open 24 hours. The only food place open 24 hours on Princess is the International Cafe where you can get drinks and sandwiches. Lame. Crew members were reluctant to become friendly with passengers, unlike on Carnival and Royal Caribbean, crew staff always wanted to hang out and get to know the passengers. Room cleaners did not say hi when passengers walked passed them. Waiters were not very exciting. There were a couple of good staff, like one waiter who was always enthusiastic in Michelangelo, but that was it. The experience and events. It always felt like Ruby Princess just wanted to make more and more money. Almost nothing was free. Prizes for winning competitions, game shows and pool events were extremely lame, such as photos of people from last year's cruise and keychains. On Carnival and Royal Caribbean, bottles of champagne and trophies of their ships were given out to each winner. The events on Ruby Princess need work; they lack appropriate use of modern technology; the game shows didn't show a record of each team's points, etc. The staff continuously wanted to encourage passengers to spend more and more money, which definitely did not provide a good cruise experience. The teens over 17 years old on the ship also had basically nothing to do. The staff was very rude with them and did not give them anywhere to go. The teen lounge was threatened all the teens over 17 years old to stay away from the lounge. The Nightclub did not offer the teens a solution, as not many people their age went to the club - their friends under 18 years old could not enter, which caused them problems. I am saying this from a 33 year old's point of view. These kids had nowhere to go. All they could do was roam around in the back of the ship or somewhere. The cruise ship shows were also terrible and lacked content. I fell asleep each time I went to a show. The magic show was also nothing compared to the ones I've seen on other cruiselines. The people. The Ruby Princess itself was terrible. The fellow passengers I met were incredible though. People from all over the world were on the ship and I made about 100 new friends. Great people. The destinations. It was awesome to be able to visit so many different places in Europe, especially because I've never been to Europe before. The cruise tours were not surprisingly intended to just make Princess more money. I only went with the cruise tours once, but on my Kusadasi tour, my private tourguide was talking about the history and significance of each artifact and part of the ruins we went to, while a cruise tourguide was telling her group, "look over there - there's an apricot tree!" If you plan on going on a European cruise, don't go with the cruise tours, as they cost over double the money needed. The private tours provide you with private vans or buses depending on the size of your group, plus renowned tourguides. My tourguide in Kusadasi has given tours to people like the head of NYU's history department. Read Less
Sail Date July 2012
Let me start by saying this. If you are thinking of cruising with Princess Cruises, DO NOT! Save yourself the time and money, they ship was terrible. Princess Star was a joke, the food was terrible, and I mean terrible. The buffet was a ... Read More
Let me start by saying this. If you are thinking of cruising with Princess Cruises, DO NOT! Save yourself the time and money, they ship was terrible. Princess Star was a joke, the food was terrible, and I mean terrible. The buffet was a 1.5 out of 10 (the 1.5 is only because breakfast was decent, but that's pretty hard to mess up). The restaurants where you had to pay for the meal were just as bad as the included meals, there were never more than 8 items on the menu and I had to regularly send the food back to kitchen. Steaks were never cooked correctly even in their steakhouse, they even managed to forget to put the sauce on fettucine alfredo. The staff are friendly enough and our cabin steward was great. The drinks were $11 or above for anything alcoholic, $4 for a pop or $7 for a mocktail. The water that they provided was usually brown in color and a bottle was the same price as a pop. Even the cream for your coffee at breakfast was sour. When you poured the cream in your coffee you could see it curdle at the top. The amenities on board were a joke, the swimming pools are only a couple feet deep and no bigger than most hot tubs. There were never enough lounge chairs for guests and people were always waiting for the moment anyone else stood up so they could take yours. They had movies under the stars at night, however for 2600 people they had less than 100 seats. The casino was good enough, exactly what you would expect on a boat, nothing fancy, but they had a couple tables and some slot machines. As for entertainment, they had a magician and a comedy show. The comedian was soo bad nobody even laughed at one of his jokes (not one person). The magician was even worse (I left, but my sister and brother in law stayed). Every morning at about 5 AM, the boat would be getting close to port and would turn on the thrusters. This meant every wall panel in the room would start vibrating to the point were it was so loud we would have to get up and hold the mirrors against the walls. We were supposed to arrive in Mykanos in the evening, however the boat did not have enough fresh water on board and the captain decided to circle around to collect water for the desalinzers instead of paying for water at port. His announcement to the public was "We will be delayed in arriving to Mykanos as our navigator has decided he wants to right his name in the water with the boat". We were told this only a few hours before we were supposed to arrive in Mykanos. Shore Excursions: Generally not bad, the tour guides were a bit weird though. In Croatia, the tour guide referred to the war as an "aggression" and that there general was a national hero and he shouldn't be tried for crimes against humanity by the Hague. (This is what she spoke about for more than half of our 6 hour tour) In Athens they told us Public transit and taxis would be on strike so if we wanted to leave the terminal we had to book with the cruise line transportation. (they told us this the day before we arrive in Athens, fair enough) However, when we arrived at port in Athens there was a long line of taxis waiting there to take anyone in to the city. Princess charged us 4 times the taxi rate. I mentioned Mykanos earlier so I won't talk about that again. Our other excursion was in turkey, that was good enough, however it was supposed to be their only religious excursion, people got so frustrated that our guide wasn't talking about the religious aspects of the tour they left our tour and joined other tours. Now one of the tours we were looking forward to, Hike a volcano and go swimming in hot springs in Santorini. The Volcano was a nice start, it was more like hiking up a rocky hill and wasnt really what I was expecting (I thought we'd see a huge crater in the center or something, but nothing like that). The Hotsprings were NOT HOT!!!!! Even our tour operator told us they are "warm springs" and only 2-3 degrees warmer than the ocean. He mentioned that he didn't recommend going into them, but if we wanted to it was at our own discretion, We were 2 of the 10 that went. the other 30 people stayed on the boat. The water was not even warm, maybe 15-16 degrees Celsius. Our tour description specifically said swim in the natural Hot Springs of Santorini on the side of a Volcano. This was not the case, and one of the biggest disappointments in my view. Our disembarkment tour of Rome was good, worth it for the transfer alone and not having to wait in line at the Vatican. Although most other people on the excursion were mad because the tour guide was rarely audible even on the radio system they had us wear. All in all, it was a terrible cruise. The only good thing about the cruise was the ports we embarked at. We always wanted to bring food on board from the ports but that was against the cruise ships policy. So for the most part on board we played cards (that we bought for $8/pack on the boat) and watched tv in the state rooms. Read Less
Sail Date October 2011
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