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437 Princess Europe - Eastern Mediterranean Cruise Reviews

We are big fans of the Royal Caribbean and Celebrity format, but last year we sailed on the Emerald Princess because the price was reasonable and we hadn't done the itinerary before. We rather enjoyed the Emerald, particularly the ... Read More
We are big fans of the Royal Caribbean and Celebrity format, but last year we sailed on the Emerald Princess because the price was reasonable and we hadn't done the itinerary before. We rather enjoyed the Emerald, particularly the happy hours, so when we found out the Majestic was being launched in April, we loved the idea of sailing on the 5 day maiden voyage. Our cruise travel agent packaged a couple of days in Rome before sailing so we explored Rome first. We were picked up promptly by our taxi driver on Tuesday morning, and it took 90 minutes to get from the centre of Rome to the port. Embarkation went smoothly, and we were in the Marketplace buffet for noon. First impression: the Majestic is not as "boutique-y" as the Britannia, nor as "glitzy" as some of the RCI ships. I think they've got the balance just right. it is destined for the Chinese market, and every sign you see is in English first, translated into Chinese. On this sailing, there were over 900 guests from the UK, apx 400 from the US, apx 400 from China, and apx 300 from Italy, or so the cruise director, Dan, said. Dining: we didn't book a speciality restaurant as this was a short sailing. Anyway, we didn't really need to because the food in the dining restaurant was excellent. We opted for any time dining and always got a seat without a wait. Perhaps it was because the ship wasn't full. The waiter's paid plenty of attention to detail, and we never felt rushed. Likewise, the Marketplace buffet food was excellent, well laid out, with a separate area for desserts. I really couldn't fault the quality of the food, neither could my husband. We also tried Alfredo's, a pizzeria, and again, absolutely tip top quality. Entertainment: Tuesday: the Princess entertainer's performed a couple of songs, and then an American comedian called Troy Thirdgill took the stage. I thought he was hilarious, but I heard a lot of silence around me. I suspect the Chinese and Italian didn't get his humour, but I thought he was great. Wednesday: a group called the Unexpected Boys performed in a nod to Jersey Boys. They sang Franki Valli songs, and kept the crowd entertained. I thought they were very good. They're a little before my time, but I remember them. Thursday: the Princess entertainer's performed a show called "Fiera". Absolutely fantastic. Great choreography, great songs, lots of bright colour. Ticked all my boxes. Friday: the Beatlemaniacs performed. They were very good, and the audience enjoyed them. For me, though, I've seen various versions of the Beatles on several ships now, and I'd like to see another tribute act. Maybe Queen, Elton John, or Abba. Saturday: I never enjoy the last night because the theatres are usually half full. in this case, the entertainment was a comedian from Liverpool called John Martin. We've seen him before, on the Anthem, I think. He's good, but tbh, he had a hard job warming everybody up. Service: Excellent, everywhere. Apart from nobody could manage to fix the aircon unit in our room. Ports and shore excursions: We rarely pay the ship prices for excursions, we used to until we realised we could do them cheaper ourselves once we reached the port. We visited Kotor which was a sleepy mountain-type of town with really not a lot going for it other than the scenery, and Corfu, which again, I would say has seen better days. I will just say though, that the Majestic were charging $16 return per person, to get a bus from the Corfu terminal to the town centre. We decided this was a rip off, so it seemed, did a lot of other people. Instead, we got the free shuttle bus to the terminal, then got on a hop on hop off bus for 16 euros. Much better value, and we got to see more of Corfu. Would I go again: The destinations were secondary to the ship. We chose this sailing because it was the maiden voyage and we liked the idea of being the first people to sleep in the beds. We like the ship but prefer the RCI format better. We may travel with Princess again if the price is right, but we'll probably stick with Royal Caribbean (and are looking forward to being on the Indie again in July). The cruise director's on RCI get more involved as well. Regarding the ratings, they were marked down on the cabin, purely because of the aircon problem, other than that it was clean, new and perfect. They were marked down on service, only because my husband had to ask a couple of times for water. In the general scheme of things, it isn't much but it counts. We didn't pay for their shore excursions, because they were overpriced. VFM - they were marked down here because of the rip off price for the bus to Corfu. We didn't visit the gym, or do any enrichment activities but they looked good so I marked them as excellent. Read Less
Sail Date April 2017
We travelled down by train from Rome for a mere €5 fare and decided to walk in the sunshine from Civiavecchia train station to the dock gate. It is almost a mile, but on level ground and manageable in half an hour, even for us pensioners ... Read More
We travelled down by train from Rome for a mere €5 fare and decided to walk in the sunshine from Civiavecchia train station to the dock gate. It is almost a mile, but on level ground and manageable in half an hour, even for us pensioners pulling heavy cases. We were quickly transported by coach to the terminal where Majestic Princess was moored. Embarkation was exceptionally easy and we were on board by 12.30 p.m. We decided to see if our cabin was ready, and it was, so we were able to drop our hand luggage and start exploring the ship. After a short complimentary session on the Shooting Range on Deck 18, we visited the Hollywood Conservatory on Deck 17 which is particularly relaxing and impressive, with a covered pool and quiet area. As we started off on the top decks we soon discovered the buffet and it was not yet very busy. Lunch proved a good start to our cruise. We followed this up with a guided tour of the extensive and luxurious Lotus Spa. By 5.15 we were unpacked and ready for the safety drill and it proved to be the longest we have ever had on any cruise (this was our 9th). The crew were very efficient in organising it but every part of the procedure was broadcast in English and Chinese. It was rather amusing too, as the crew were regularly having to wake up passengers who had fallen asleep. Obviously it is necessary but the dual languages made it frustrating for everyone concerned. Majestic is a sparkling new ship and we were impressed by the excellent finishes. Although there were around 3000 passengers on board it never seemed crowded. Our cabin was on Deck 9. It was a good size and comfortable, especially the bed. Everything worked well in it. The steward, Lin, was cheerful and efficient. The bathroom layout was good although the shower is only separated by a curtain. The balcony was adequate with two chairs and a small table. Entertainment: We were surprised that on a 5 night cruise there were two nights featuring comedians. Both were very professional but on the last night the theatre was less than half full and John Martin had difficulty getting much response from a very multi-national audience. The best joke, about Donald Trump, was particularly appreciated by the U.S. audience. The tribute groups, covering Frankie Valli / 4 Seasons and The Beatles, were good. The stage show ‘Fiera!’ is spectacular and not to be missed. Later in the evenings there was usually music in the Atrium, and a DJ in the Hollywood Pool area played into the small hours in an unusual setting for a disco. Food: We prefer using the buffet on most cruises. Here the food was good but often merely warm. This was our first Princess cruise and as regular NCL travellers we felt there was less choice here with no stations for freshly cooked eggs, omelettes or crepes on this ship. The only ice cream available meant a trip out on deck to get a small pot with none available in the buffet. Waiter service for water/juice and coffee/tea was efficient and tables were cleared quickly. Tables were laid with serviette, knife, fork and one spoon. There was no cutlery around the buffet so one had to catch a waiter to request an extra spoon etc., which seemed inefficient. Surely better to have spoons available with the desserts which were displayed in the separate bakery area. Small points but important. Our one dinner in the Allegro dining room was excellent. Great food and service. We had bought a coffee card pre-cruise and this proved good value for money. Staff throughout the ship were efficient, helpful and seemed to be enjoying being on a new ship. This was originally billed as the maiden voyage, but a preview cruise was slotted in just before this so there were no momentos here to celebrate the cruise, other than a printed ‘Log of the Cruise’. Even senior staff seemed quite surprised by this. The gym and fitness suite were well equipped and we attended a useful talk on nutrition. We hoped to see the spectacular Watercolour light show on deck and had to wait until the last night before it was scheduled. Several hundred people were waiting on deck at 9.30 p.m. on a chilly evening but after a delay it was announced that it was cancelled due to technical problems. Disappointing. Visits to Kotor and Corfu were good. We used the ship’s excursions and the guide was excellent in Kotor but the one in Corfu was on his first day and gave out less information. As we were on a ship’s trip we were able to stay on in Corfu town and then take the shuttle back without having to pay extra. Dis-embarkation was very efficient and groups were called slightly ahead of time. Overall we had a very enjoyable cruise on an excellent ship – well done to Captain Sagani and his team who had everything working so smoothly after a very short time. Would we sail with Princess again? Yes, definitely, if the itinerary and price was right. Read Less
Sail Date April 2017
The ship was an excellent ship with excellent accommodations, elegant interiors. Our cabin was spacious with a large bathroom. The room and the king sized bed had top quality appointments and comforts. The food and drink were of ... Read More
The ship was an excellent ship with excellent accommodations, elegant interiors. Our cabin was spacious with a large bathroom. The room and the king sized bed had top quality appointments and comforts. The food and drink were of excellent quality and represented fresh local cuisine and regional wines. During our week the shore excursions were very well planned and the local and expert guides, including art historians, were well informed and provided informative and insightful background for our experiences. We spent a day in Venice before our embarkation and we used Venice Limousine Rent company in Venice for a transfer from our hotel downtown Venice to the cruise port and also this service was excellent and all went very smooth... nice and almost new vehicle Mercedes brand, very clean, driver with an excellent english and great courtesy, really appreciated. They arranged for us the boat from the hotel to the place where was waiting for us the driver Domnik He helped us with the luggage and he was extremely kind. Recommended to everyone Read Less
Sail Date November 2016
To visit Dubrovnic and Greek ports on a small ship. The Princess line was very liberal with their wine policies. They allowed you to bring a bottle of wine each to your cabin free and bottles to dinner for only a $15 charge. The waiters ... Read More
To visit Dubrovnic and Greek ports on a small ship. The Princess line was very liberal with their wine policies. They allowed you to bring a bottle of wine each to your cabin free and bottles to dinner for only a $15 charge. The waiters often did not charge you for this. The small ship experience was much better then the large ones as you got more personal service from waiters to cabin staff. The cruise in and out of Venice also made for an easy addition to the holiday. Hotels near the docks were very inexpensive and could be done by yourself to avoid the cruise line excessive charges. There is also a very cheap shuttle service from the airport that takes you right to the docks and back to the airport which is also far cheaper than that provided by Princess. Take any cruise on the Pacific Princess that they offer, you will not be sorry. Read Less
Sail Date November 2016
Originally,we wanted to see Istanbul, but the cruise lines pulled out.Ni matter--this was a beautiful cruise! We have been cruising on princess for 30 years. Princess substituted other stops for Istanbul.Debrovnik was amazing! In ... Read More
Originally,we wanted to see Istanbul, but the cruise lines pulled out.Ni matter--this was a beautiful cruise! We have been cruising on princess for 30 years. Princess substituted other stops for Istanbul.Debrovnik was amazing! In Venice,Princess had their own vaporetto to transport us to St.Mark's square. The Pacific Princess is the perfect ship! after cruising on all the big Princess ships,we found the 600 passenger Pacific Princess perfect--no long lines,great accommodations,food,entertainment,shore excursions. We have already booked another cruise on the Pacific Princess. If you have walking problems,this ship is for you! Princess has really improved the entertainment--spectacular shows almost nightly.The pool was smaller than normal, but the other facilities of the ship made up for it. Sammi,the Cruise Director,was at every show and always around to oversee activities. Our waiters were the best--they sang for birthdays,remembered that I drink decaf, and well deserved the extra money we tipped in the end. Read Less
Sail Date October 2016
My wife and I decided we needed to revisit a few of the European, and other ports, we had already visited. A kind of follow up. On this cruise I was able to check off three boxes on the Bucket List. The Vatican Museum, Pompeii and ... Read More
My wife and I decided we needed to revisit a few of the European, and other ports, we had already visited. A kind of follow up. On this cruise I was able to check off three boxes on the Bucket List. The Vatican Museum, Pompeii and Venice, the St Mark's Basilica after hours tour. All were amazing. What has become very clear is that the excursion leader is as important as the excursion. All the the tour guides were passionate about their country's and their destinations. We also visited Sicily, a few Greek isles and others. Due to some unforeseen circumstances we were able to upgrade to a Suite on the Pacific Princess. What a wonderful luxury it was too. This was our first time, and it was worth the extra money, even though it was a deal we couldn't refuse. This ship was clearly very well run. All of the crew were friendly, especially a few of the bartenders we frequented daily. While we no longer care about the formal nights, we enjoyed the buffet area for most of our meals. We prefer to remain causal and eat when we want versus the ship's timetable. We were very pleased with the level of service and destinations on this cruise. Read Less
Sail Date October 2016
This was my first cruise on a smaller ship. It was our 40th anniversary and we wanted to visit Venice and ports in the Adriatic Sea. The itinerary was excellent. The weather did not co-operate though. Our best investment was the $3 rain ... Read More
This was my first cruise on a smaller ship. It was our 40th anniversary and we wanted to visit Venice and ports in the Adriatic Sea. The itinerary was excellent. The weather did not co-operate though. Our best investment was the $3 rain ponchos that we bought as soon as the ship sailed. Kotor Montenegro was a lovely new port that we visited. We travelled up 29 switchbacks up and down the mountain to visit other places in Montenegro. Lovely scenery. However sailing out of Kotor we had a huge thunderstorm and a small tornado. That was interesting to watch. It didn't really affect our trip though. Then coming into Nice the weather kicked up a powerful wind and our ship hit the breakwater rocks and unfortunately suffered damage that could not be repaired. Our ship made it into the port however the water had to be turned off. We headed out on our excursion to Monaco and returned at 4:30 to find out that we had to pack our bags as the ship could not continue. Princess arranged for our hotel in Nice and we were bussed there. It was a 5 star hotel. The next morning we were organized into busses and driven to Barcelona and checked into another hotel. We spent 8 1/2 hours on the bus but it was a lovely day and the drive had spectacular scenery. Our bus had only 10 passengers so we were well spread out and comfortable. Our hotel in Barcelona was another 5 star hotel. The next morning we were taxied to the airport. The Princess staff went out of their way to make us feel comfortable. They took care of all the expenses other than our meals which we had to submit to head office for reimbursement. Two days after arriving home we received a 50% refund of our cruise and we are also receiving a credit towards another cruise to be booked by December 31, 2017. We have nothing but good things to say about the way they handled a difficult situation. Now for critique of the ship itself. Because of the size of the ship it is more intimate. It is also easier to get around. We were on the 7th deck. The 5th deck had the entertainment and dining room. The 9th deck had the buffet, pool and spa. So we took the stairs a lot. Two flights up or down was just the right amount of exercise. It also seemed to free up the elevators as you hardly had to wait for any if you took them. The staff is very friendly and helpful. Our room was adequate. It stated that we were getting a Queen bed but it looked more like a King. The closet had plenty of hangers and there were plenty of drawers as well. The dining experience was a little less than I expected. The menu wasn't that great some of the nights. We were so close to Italy that I thought we would have had more Italian dishes. Don't get me wrong. The food was good but there was no WOW factor. I am sure that the specialty restaurants had the WOW factor. We had the first seating that was at 5:30 pm. Interestingly enough there were several times on this itinerary that dining was open seating. If we got into port later and stayed later we had the open seating. The breakfast buffet seemed to have the same thing every day. There was a lot of variety though. I thought the Danish weren't as flakey as usual so I thought they might have been heat and serve. All in all though, this was a very good cruise. The smaller ship does not have the extravaganza shows, there is no International café but there is enough to do on the ship if you choose to and when you go to Europe there is so much to do on shore that many consider the ship as a floating B&B. I would recommend this ship to a couple. There isn't much on the ship for young people though. Although the ship is used for World Cruises I think I would go stir crazy if I had more than 1 sea day at a time. Read Less
Sail Date October 2016
We've sailed on over 26 cruises with PRINCESS. This was our first on the small Pacific Princess. It was very easy to get around the ship and the entire staff was friendly & approachable; it's perfect for cruisers who like a ... Read More
We've sailed on over 26 cruises with PRINCESS. This was our first on the small Pacific Princess. It was very easy to get around the ship and the entire staff was friendly & approachable; it's perfect for cruisers who like a 'family' feel. We chose this cruise for the itinerary & used PRINCESS for all our shore excursions, which were excellent and reasonably priced. Our stateroom was a standard balcony. The bed was comfortable and there was enough storage space. The bathroom door was noisy, the shower stall needs replaced and the bathroom in general needs a scrub. The dinning staff and the food was excellent in the dinning room and the buffet. There was a 'glitch' on this particular cruise; but, PRINCESS took excellent care of us throughout the entire experience. Overall a great cruise. We've sailed many times on other cruise lines, but always come back to PRINCESS for the value. Read Less
Sail Date October 2016
This was a marvelous cruise that began in Venice and was to end in Barcelona. We had a gorgeous suite on deck 7 (an wonderful upgrade) -- it was very spacious and well appointed, with an incredible wrap-around balcony. Our steward, ... Read More
This was a marvelous cruise that began in Venice and was to end in Barcelona. We had a gorgeous suite on deck 7 (an wonderful upgrade) -- it was very spacious and well appointed, with an incredible wrap-around balcony. Our steward, Marius, was so accommodating and helpful that we wished we could have taken him home with us! The perks of being a suite passenger was wonderful and included things like laundry service, daily fresh fruit and appetizers, daily breakfast at the specialty restaurants. Our dining experiences were all excellent, especially the specialty restaurants. Our waiter was Joseph -- he is the one who made our experiences so special. The maitre'd and staff provided first class service. The entertainment was the best I've experienced on a ship -- with talent far above the usual cruises ship shows. Activities were plentiful -- I even went to a service club meeting while onboard. Most of the excursion experiences were also wonderful -- interesting and charming ports that were out of the ordinary. However, there were a few excursions that didn't quite live up to our expectations (having to wait a long time in the rain for the bus to transport us; a rude guide, and a cattle call lunch experience while on an excursion.). For the most part, the excursions were well worth it (especially the museums in Florence). I was very pleased with the transportation arrangements from the airport to the ship (provided by Princess). Embarking and disembarking procedures were handled well -- being on a smaller ship helped a lot! I am not a lover of cruises -- mostly because the ships are too large and I am not a fan of crowds. The smaller ship experience is more relaxed and the service level (at least on the Pacific Princess) was unparalleled. The decor on this ship was lovely, the Captain and crew were first class. Sadly, because of a sudden storm, our cruise ended in Nice 2 days early, There was some damage done to the ship and the cruise had to be terminated early. The Captain and crew of the Pacific Princess took such good care of us that what was an unfortunate accident did not turn out to be a disastrous ending to our cruise -- from hotels to transportation, everything was arranged for us. Beautiful hotels in both Nice and Barcelona. And most incredible of all was the credits we received for our slightly shortened trip -- credit for the current trip and credit towards a future Princess cruise (we've already booked out next trip -- as long as it's on the Pacific Princess, it's sure to be another outstanding experience. Read Less
Sail Date October 2016
The small ship Pacific Princess, which we have sailed before, on the Holy Land Cruise from Rome to Athens back in 2014. We thoroughly enjoyed our cruise, ships crew, and shore excursions we participated in. Our cabin was very nice and ... Read More
The small ship Pacific Princess, which we have sailed before, on the Holy Land Cruise from Rome to Athens back in 2014. We thoroughly enjoyed our cruise, ships crew, and shore excursions we participated in. Our cabin was very nice and meals in dinning room very good, as well. Also, with the accident on approach of Nice Harbour and we had to abbandon ship upon arrival back from our Shore excursion to Monte Carlo and Monaco we had to be off shop this afternoon around 4pm and we had accomodations at Raddisoon BLU in Nice and them by land to Barcelona the following morning. This logisitcs were handled bery well by Princess and there crew. We were very well compensated for this occurence. Princess Cruise Lines is the Cruise Line we prefer to travel for ease of booking and there many opportunities for booking sales and ease of booking shore excursions ahead of time and settling up at the end of the cruise. We'll continue to sail with Princess. In fact we plan our next cruise with Princess next July 24 out of South Hampton, England. Read Less
Sail Date October 2016
This was the second time we had sailed with the Princess. First time was with the Diamond Princess, this was so good! So we were very curious if the Royal Princess this would succeed. And it was not )-:. The ship looks gorgeous, but at ... Read More
This was the second time we had sailed with the Princess. First time was with the Diamond Princess, this was so good! So we were very curious if the Royal Princess this would succeed. And it was not )-:. The ship looks gorgeous, but at the end of the trip we were less satisfied than beginning of the trip. What are the positive things and the more negative...lets start with the negative: - this ship will be refurbished after our trip, this will be done in Palermo. But why are they are already organizing this for this refurbishment? Like taping all railings of the ship, some parts were already closed etc. Ok perhaps this was the reason that we payed less for this trip? - the crew was not really enthusiastic anymore, most the bar-tenders. No hello, no goodbye or thanks when I ordered a drink. And we always saying thanks, your welcome etc! - we had a drinking package of sodas. But why were we discriminated with ordering drinks? Always people who ordered drinks with their card received the drinks first - food in restaurants was good, but much worse than on the Diamond Princess. I couldnt believe here the other reviews, but now I can say yes "the food can be much better on this ship!". The cook is has a Michelin-star, but where could we find this in the food?? This was average food, good but not to say "WOW" - the worst thing we had in this trip was in Messina. When we came back with the bus of a very nice trip to the Etna the harbour was crowded with many, many, many, many passengers. Waitingtime of 15 min to 30 min to enter the ship. In the heat of the sun! No drinks, no nice cold towels! This is really NOT DONE! Very disappointing of Princess and very un-organized. Princess knew that many people could come back on same time, so this was to prevent! - one week before our sailing we were informed that this trip was rescheduled. We would visit Kusadasi and Malta, but this would be skipped. Kusadasi ok, because of the situation, but why Malta? We loved to visit Malta! I mailed Princess about this, but never received an answer back...very disappointing. Now we visited Kotor and Corfu, also very beautiful. But our trip was booked special to visit Malta!!! Positive: - room was very nice. We had a mini-suite. It was perfectly organized. Very good bed. Very nice bathroom and very clean! Only the showergel/shampoo we didnt like, the smell is not really nice (but you can buy good ones on shore) - even the ship was full with 3500 people we had never seen overcrowding IN the ship (see in negative about outside in Messina) - ship is beautiful. It looks big, but it is not. You can walk to everywhere in a few minutes So overall a good ship. but not the WOW-effect Read Less
Sail Date September 2016
Recently back from my first ever Mediterranean cruise, but my 5th overall European cruise, on the Royal Princess. A little background; I am 55, DH is 59. This was our 26th cruise. Previous cruises have been Princess (13), Carnival (4), ... Read More
Recently back from my first ever Mediterranean cruise, but my 5th overall European cruise, on the Royal Princess. A little background; I am 55, DH is 59. This was our 26th cruise. Previous cruises have been Princess (13), Carnival (4), Holland America (2), Viking River (2), and one each on Royal Caribbean, NCL, Celebrity and the American Queen. We booked this cruise in mid July, having lucked into a flash sale that was offering guarantee Obstructed View Balconies for the same price as interiors (Which were at a great price). About 10-days before we sailed we got our cabin assignment and we were upgraded to a deluxe obstructed balcony. We bought our airfare through Princess EZ Air and we got fares that were better than what I could do on our own. This cruise was a 7-day, Athens to Rome, to which I added independently a day extra in Athens, and two days in Rome. For our day/evening in Athens I went to Hotels,com to find a hotel. Pickings were slim as I wanted something nice, in the Plaka District. I finally settled on the Electra Palace. Even though a little pricey I loved the fact it had a rooftop pool, and indoor pool and spa, and very important, a reputation of comfortable beds. We got into Athens around 10:30am, and went through passport control rather quickly. I had arranged for a taxi from the airport to our hotel through a company called Welcome Pickups. The taxi was waiting for us, and in no time we were on our way to our hotel. After checking in we took a short walk around the Plaka, getting a quick bite to eat, before going back to the hotel for a nap to recover from jet lag. Later we would walk some more around the Plaka District and get dinner at one of the many cafes and do some shopping. The next morning, after checking out of our hotel we went on the HOHO bus for a quick tour of Athens. After one complete loop, we rode around again, this time getting off at the Acropolis (20 euro pp) and the Temple of Zeus (6 euro pp). It was about 1PM, and time to think about getting to the ship. At the Temple of Zeus there were plenty of taxi drivers and we negotiated with one of them to drive us first to the hotel to pick up our luggage from luggage hold, and then continue on to the pier. For 35 euro our driver did both, and in no time we were at the pier. Embarking was very fast. We had priority boarding, but the line for priority was just as long as regular boarding. We waited maybe 30 seconds before we were getting our boarding cards. Within minutes we were on board. First stop was to the Spa (Deck 5) to see about passes to Enclave (Thermal Suite). The cost was $149pp for week long passes. I loved the fact that the Enclave was opened until 11pm, except the final night when it closed at 10pm. Then it was off to the Sanctuary to see about getting cruise duration passes to the adult only enclave. The cost was $210pp for the week. Then we were off to our cabin. Our cabin was E509, an obstructed deluxe balcony. We were fortunate as our obstruction was the top of a lifeboat, obstructing the bottom ¼ of our view. The location was fairly near the center bank of elevators. I was pleased with the layout and location of our cabin, and we received very good service all week long from our room steward. Finally we went to the Horizon Court (Buffet) for lunch. The Horizon had an amazing array of food, something for every taste. Most of it was good, and there were enough waiters to get tea/water and to clean away dirty dishes. When traveling in Europe we cruise for the ports and a chance to relax, using the ship as our traveling hotel. Keeping this in mind, we didn’t go to any shows, preferring to spend our evenings in the Enclave. Most dinners were at the buffet, but we did eat twice at Alfredo’s (A fee free causal restaurant on deck 7 that serves pizzas and a few other items), and one night at the Crab Shack ($29pp). Overall I thought that Princess gave us an excellent cruise, and good value for what we paid. The only area I felt was a little subpar was the shore excursion desk. We had an issue with our tour guide in Santorini and brought it to their attention after the fact, and didn’t get a response until 6 days later that was basically a “so sad, too bad” response. The day we were in Elba, a tender port, even though we had a shore excursion booked through the ship, no effort was made to ensure we got on a tender to get to shore, even though there was still a long line of independent passengers waiting to get off, and they were given priority to get on the tender. We very nearly missed our tour because of this. The original itinerary of this cruise underwent several changes due to overcrowding at ports, and the unrest in Turkey. Originally we were to go; Athens, Santorini, Turkey, Malta, Sicily, Naples, and Rome. We ended up with Athens, Santorini, Kotor Montenegro, Corfu Greece, Sicily (Time in port was shortened by 3 hours), and Elba, and Rome. Both Kotor & Corfu were beautiful, but Elba was a poor substitution for Naples IMO. There was nothing wrong with Elba, but it just can’t compare with what Naples had to offer. If interested in seeing any photos from the trip feel free to check out my web site; www.thegrandtour.simplesite.com Read Less
Sail Date September 2016
Decided to to take the cruise to accompany my wife's sister for her 70 Bday. Shouldn't have. Have cruised on perhaps 7-8 different lines so I have some comparison. First the positives. The ship was clean and the staff worked hard ... Read More
Decided to to take the cruise to accompany my wife's sister for her 70 Bday. Shouldn't have. Have cruised on perhaps 7-8 different lines so I have some comparison. First the positives. The ship was clean and the staff worked hard to please. The stateroom well done. 1) The food was mediocre at best. One could tell that the beef, aside from the steak house, was not American. One of the wait staff told me to order my steak well done! Most items were precooked and over done. The selections were limited. They seemed to want everyone in the buffet area-the dining room was closed for lunch. Coffee was dreadful even the espresso and cappuccino which were extra. The wine list was basic- no vintages listed. 2) The ship: Too large, walking everywhere. No stairs. All elevators. NOISY. Everywhere music was blasting. It invaded the so-called quiet areas. The central atrium was all marble and glass-deafening at times. The music was on before 6 AM on deck. As large as it was there wasn't a quiet bar with music and dancing. The library was half as large as a 500 passenger ship. 3) Tours. Short bus rides into towns were $7-8. They really discouraged taxis or public transportation. A tour to Delos was $160 but we could have taken it by public transportation and admission for $36! This ship seemed geared to young, inexperienced people. The The passengers were anything but-perhaps average age 65+. Trying to nickle and dime seemed the norm. Save a little more and take a better cruise. In the long run you'll be happier. Read Less
Sail Date September 2016
Our fourth cruise, all with Princess, and our second this year, booked fairly late with a decent deal for a balcony room, but what a disappointment! This review comes on the back of a fabulous trip on the Star Princess around South America ... Read More
Our fourth cruise, all with Princess, and our second this year, booked fairly late with a decent deal for a balcony room, but what a disappointment! This review comes on the back of a fabulous trip on the Star Princess around South America in March so there will be comparisons that perhaps aren't fair if Princess are choosing to phase out the pleasant experience we're used to. But it's my review so there. Firstly, the good parts: the itinerary, the ports and excursions, embarkation and disembarkation were all fabulous. Kotor and the trip to Delos during the Mykonos stop were especially wonderful. Ship decor and condition was very good too. But the bad parts far outweighed the good. To start with there's the ship design: Club 6 is a poor replacement for Skywalkers with no sea views and acting as a corridor part of the time when the theatre show kicks out. The SeaWalk looks interesting for five seconds until you spot its flaws: privacy and views are ruined; you can see straight into several decks of cabins whilst they get an obscured sky thanks to its position above them; if you want to stand on it at night and look down at the sea then you're out of luck because the lights reflect off the glass. The Crown Grill's specialty status seems to be devolving into just a pub restaurant; brighter, more open, barely disconnected from the Wheelhouse Bar. Ambience destroyed. And it's not the only place. We've loved sitting in Crooners at the top of the piazza in the early evening, maybe listening to the piano, relaxing with a Martini or two. Well, not on the Royal where the oversized piazza is constantly filled with a racket of whatever is going on below bellowing up and completely destroying the atmosphere. Pleasant walks around the promenade after dinner are a thing of the past now too because there isn't one. Drinks orders were being taken on tablets which slowed down the process ridiculously. Stewards scrolling through lists to find the drink rather than scribbling something down to get that across to the bar is a disconnecting experience, removing the personal touch and to some extent the responsibility as well. So, we didn't like the design but we could have accepted it as just one of those things because it's a different ship. What we couldn't accept was the level of service; when it wasn't downright rude (customer services desk assistant rolling her eyes at us when we tried to explain something she'd misunderstood) it was perfunctory at best. We experienced being ignored around the Retreat Pool by a steward more interested in gazing out to sea, and generally indifferent order-taking and supply throughout the week. The contrast between this trip and the Star Princess couldn't be more marked where our names, card numbers, and drink preferences were known by friendly, smiling, entertaining staff within a couple of days in March. The only staff members who stood out were those who were barely doing the job we had come to expect of them. There was no turn-down on our last night. A night-time experience to see the stars was wasted because of a problem on the bridge preventing them from turning off the lights for the 70+ of us gathered; you can't help problems like that occurring but you can communicate that to the staff trying to host the event rather than letting them phone back and forth a half-dozen times leaving a load of us standing around for 30 minutes. So, Europe: we'd like to do more of it, definitely, as it's not somewhere we've really travelled despite living so close. However, we won't be travelling on the Royal, Regal, or Majestic Princess because the layout doesn't suit us, and we've come away questioning our future loyalty to Princess if the state of the staff training for this cruise is anything to go by. Read Less
Sail Date September 2016
We choose this cruise for the ports in Turkey and Malta. As results of the security situation in Turkey the cruise was rescheduled to other ports such as Corfu and Kotor. We were not happy with this change but understand why the the ... Read More
We choose this cruise for the ports in Turkey and Malta. As results of the security situation in Turkey the cruise was rescheduled to other ports such as Corfu and Kotor. We were not happy with this change but understand why the the change made for our safety. This was our third time on this ship Royal Princess we love this ship, but this ship is starting to show its age. The ship was going to dry dock for couple of weeks just after out voyage, in fact some of the work had already started. We were told that one of the work will be add stairway in the middle. We had inside cabin and we were comfortable, even though during our 14 day cruise we had three different room stewards we were well served. Because of the port scheduling and in general the European cruises is very port intensive we did not fully realize he ships fine entertainment offerings. Read Less
Sail Date September 2016
We had been anticipating our first family cruise for quite a while. With an early fall break for the kids due to Eid, this seemed like the perfect time to get to some great ports of call. Original schedule had Rome, Istanbul, and Athens ... Read More
We had been anticipating our first family cruise for quite a while. With an early fall break for the kids due to Eid, this seemed like the perfect time to get to some great ports of call. Original schedule had Rome, Istanbul, and Athens but unfortunately the Turkish ports were cancelled due to security. This was disappointing but out of our hands. The addition of Montenegro turned out to be a revelation and we had a great time regardless. Embarkation was a breeze, better than prior experiences with RC and Norwegian. We walked straight on and to our cabin, even though we arrived prior to our designated check-in time. These early couple of hours before the ship filled were nice to wander around and get a feel for the ship. The buffet was fully operational as well, and a positive sign of great food to come. We did excursions in four ports, all found through TripAdvisor: tour of Pompeii (thru DriverinRome.com), sea kayaking in Montenegro, AquaWorld reptile rescue in Crete, and sea kayaking in Mykonos. The Blue Caves in Montenegro was a highlight, not too strenuous, plenty of time for swimming, very friendly guides. The reptile rescue was a bit off the beaten path but appealed greatly to our kids. We rented a car at the port no problem (cheaper than two taxis). Food was great! We did the formal dining room most nights and appreciated the wait staff noting our preferences and catering to our kids. The buffet was good quality as well. Finding seating could be tricky at certain times but we the staff did a good job of bussing quickly and turning tables. No need to go for the premium dining options. Entertainment was a bit of a slow starter. The cabaret type opening show was mediocre and when the singer was announced as the headliner for more shows there wasn't a lot of interest. Other than bands or singers in lounges, there wasn't a lot of other entertainment. Things did pick up by the end of the cruise, excellent magician/illusionist, a ventriloquist, and a Beatles tribute band. The cruise director was more like one of the performers, didn't see him mixing it up around ship like on other cruises. We had four kids with us, aged 9, 12, 13, 16. Unfortunately, there were not many families on this itinerary so the activities were quite limited. Our teenagers loved the facility and spent a lot of time there hanging out. The two below the cut off (and due to small numbers the youngest kids were lumped in as well) did not enjoy it as much. Staff attempted/forced activities that were more geared toward little kids. My 12 year old especially was not a fan. We had one balcony and one interior cabin, both near each other on Deck 12. Great location and easy to get to everything. We made a family rule not to ever take the elevators so we walked a lot of stairs! Hopefully that equaled out with all the dessert I was eating. Demographically, quite old and quite international. Many Australians, Russians, Europeans, and maybe 30% American. All in all, a great cruise. We liked Princess, enjoyed the itinerary (but missed Istanbul), and had a fun time! Read Less
Sail Date September 2016
After touring France for a 12 night Trafalgar Tour plus 4 nights in Paris we flew to Civitavecchia and boarded the Royal Princess the next day. It was so wonderful to have a balcony cabin again, this being my 35th Cruise and ... Read More
After touring France for a 12 night Trafalgar Tour plus 4 nights in Paris we flew to Civitavecchia and boarded the Royal Princess the next day. It was so wonderful to have a balcony cabin again, this being my 35th Cruise and hubby's 33rd Cruise we utilized the balcony every morning day and night, which can be neglected with hectic schedule whilst cruising the Mediterranean. The Royal Princes was beautiful and grand we enjoyed her Royal splendour. Being Elite cruisers made our privileges extra special. Malta was cancelled due to timing and our safety for Istanbul's instability, Corfu and Monte Negro were rescheduled instead which were lovely but we were unhappy that they cancelled Malta. Nevertheless we had a wonderful time on board as usual meeting interesting people, eating delicious food, watching a fabulous show and dancing the night away. We shall look forward to cruising the Mediterranean again soon. Read Less
Sail Date September 2016
We had dreamed of going to Italy for many years and this cruise provided us the opportunity to see a large part of Italy for a reasonable price. The excursions were perfect and we stayed in Rome 3 days prior to the cruise and spent 3 ... Read More
We had dreamed of going to Italy for many years and this cruise provided us the opportunity to see a large part of Italy for a reasonable price. The excursions were perfect and we stayed in Rome 3 days prior to the cruise and spent 3 extra days in Barcelona on the way home. We had some concerns about the possibility of a Ianguage barrier but the ship's staff and the tour guides made it all very easy! I cannot say enough wonderful things about this European cruise! If you ever get the chance, hop on board, you won't be disappointed! The food on board was good, although we enjoyed eating locally when we were off the ship and we had plenty of opportunity to do so. The on-board activities were the "usual" but still very nice. The cleanliness of the ship itself was beyond reproach, as are all Princess Cruises! Read Less
Sail Date September 2016
Royal Princess is of the most beautiful ships I have ever seen. The lobby is magnificent, the top deck took my breath away, when I saw the pools, the bar and the different food stations. Beautiful shops and a first class Spa, which we ... Read More
Royal Princess is of the most beautiful ships I have ever seen. The lobby is magnificent, the top deck took my breath away, when I saw the pools, the bar and the different food stations. Beautiful shops and a first class Spa, which we enjoyed several times while at sea. I chose this cruise because I had done a little bit of research of all the cruise lines that sail through the Mediterranean, besides being of the best, and I knew it covered all the places I wanted to see like Sapin, France, Italy and Greece. One of my favorite ports was Kotor, Montenegro. The cabin was spacious enough for my cousin and me, with plenty of room to put away all the clothes and miscellaneous that two women carry. Our cabin attendant was always on top of our needs. Room service was great, always prompt. Magnificent restaurants, excellent food and deserts. The waiters and waitresses were very professional, friendly and caring. Our Maitre-d was a charm. Loved the shows, great entertainment. The gala nights were fantastic with the champagne waterfall and the balones. The shore excursions were absolutely great. Very organized and excellent tour guides. We always felt very safe wherever we went. Very smooth embarkation and disembarkation. I highly recommend Princess Cruises and I already planning my next one on Princess. Read Less
Sail Date August 2016
We chose this cruise simply because we only had a week we could go this year and wanted to get away. The ports were awesome - especially Florence.We booked Princess' shore excursions and they did not disappoint - they were amazing - ... Read More
We chose this cruise simply because we only had a week we could go this year and wanted to get away. The ports were awesome - especially Florence.We booked Princess' shore excursions and they did not disappoint - they were amazing - with knowledgeable guides who were wonderful. The Royal is a magnificent ship with lots to do onboard. The cabin was excellent and our steward went above and beyond with his duties. The food onboard was fabulous. I have celiac disease, and they ensured every meal was safe for me - as well as delicious. They tried extremely hard to ensure that I could have anything everyone else was having - they just prepared it gluten free for me, The entertainment was wonderful as well. You could not ask for better service than the staff on the Royal. They were all very accommodating. This trip was just my husband and I. We loved every minute and would go back in a heartbeat! Read Less
Sail Date June 2016
Great cruise for me, my husband, his sister, and my aunt. Cabin--Stateroom was very nice, with a a great bed and several dual US/European outlets. We booked R525, 529, and 533 so we could connect balconies. Worked great...narrow, ... Read More
Great cruise for me, my husband, his sister, and my aunt. Cabin--Stateroom was very nice, with a a great bed and several dual US/European outlets. We booked R525, 529, and 533 so we could connect balconies. Worked great...narrow, though. Ship--some feel the lack of center stairs is an issue, but waits for the elevator were not long, other than after muster. Beautiful ship. Each deck has a laundromat, handy and reasonable. Dining--chose 6:00 seating. Still had time even after a long excursion, and table was always ready. Had breakfast and lunch in Horizon Court. Anyone who complains about food is ridiculously picky. The quality and variety were unbelievable. Entertainment--port talks were a little lacking, but we loved the game shows in Princess Live! Service--perfect Excursions--Two cautions. If there is traffic on amalfi coast, you will have virtually no time in Pompeii. Second, Blue Mosque with time on your own worked poorly for us because the drop off pickup spot is in a crazily confusing neighborhood. Ended up having a costly taxi trip to port because we could not find the spot. Can't wait for our next Princess cruise! Read Less
Sail Date June 2016
Captain Rick was excellent. We got news of trouble in Istanbul but he monitored it and determined cruisers would be safe. Glad I got to see the Hagia Sophia. And again strong winds so we missed Valletta. But Ercolano in Naples (second time ... Read More
Captain Rick was excellent. We got news of trouble in Istanbul but he monitored it and determined cruisers would be safe. Glad I got to see the Hagia Sophia. And again strong winds so we missed Valletta. But Ercolano in Naples (second time in Naples) was worth it. Big ship but could always find uncrowded areas. Not long waits for anytime dining. (But why do they always ask if you want to share a table?) Cruise was port intensive-only two sea days. Enjoyed Naples (twice), Santorini, Mykonos(twice) Palermo, Kusadashi (twice), Athens, Crete, and Istanbul. Visited the Sanctuary--worth the fee for a half day. Service staff was great. Enjoyed the comedy ventriloquist and the British singers--Beatlemaniacs and WestEnd men. We took Swell bottles and purchased water sent to our cabin before cruise. Way to save since we took walking tours and ports were hot. Princess Tour to volcano in Santorini was great. Remember to bring an old bathing suit if you want to swim in the springs. Mama Joy, our guide, was knowledgable. Both embarkation and disembarking were smooth Read Less
Sail Date June 2016
We chose this 14 day cruise as a combination of early in the summer so not too hot, the Mediterranean because it is relatively calm, the ports of call (Naples, Istanbul, Kusadasi (Ephesus), Mykonos, Athens, Santorini, Crete, etc.), and ... Read More
We chose this 14 day cruise as a combination of early in the summer so not too hot, the Mediterranean because it is relatively calm, the ports of call (Naples, Istanbul, Kusadasi (Ephesus), Mykonos, Athens, Santorini, Crete, etc.), and because of recommendations of friends that love Princess Cruises. We were very pleased with the ship, the crew and the overall experience. We had a cabin / double bed with a small couch and spent many evenings on the balcony watching the sunset. We ate both in the Horizon Court and in the formal, open-seating dining. I felt there was always a variety of excellent dishes and a changing menu. The different music in the Piazza and gatherings were well done, but sometimes crowded. We used Princess for the transfers from the airport to the ship and back and it was well organized and worth it. We did a lot of excursions using the Princess (Pompeii, Ephesus, Crete, Athens), arranged our own in Istanbul, and did our own walking tours of Naples, Kusadasi, Mykonos, and Palermo). I thought the Princess' ones were fine. Our tour of the Acropolis/Parthenon was very early in the morning so we missed the crowds and it was cool. Santorini was my favorite Island; I found the views at the volcanic caldera to be especially breathtaking. The highest recommendation for Princess cruises and the Royal Princess is "Would you do it all again?" and I can write Yes, we are! We will be doing the 28 day Royal Princess tour of the Eastern Mediterranean in 2017! Read Less
Sail Date May 2016
This is my 3rd cruise on Princess and I have been on 2 cruises on Royal Carribean. I think I will seriously reconsider going back to Princess cruises for a very long time. I felt discriminated against because my family was Asian (although ... Read More
This is my 3rd cruise on Princess and I have been on 2 cruises on Royal Carribean. I think I will seriously reconsider going back to Princess cruises for a very long time. I felt discriminated against because my family was Asian (although we were born in Toronto, Canada). They were really cheap with water and tried to milk every dollar for every opportunity. ------------------- Key Happenings: My fiance paid for a bottle of Dom Perignon and chocolate covered strawberries to be delivered to our room on our first day as a surprise. I didn't get anything until he told me on my 4th day when I finally touched base with him. The reception insisted there was no such order. Then suddenly the strawberries came and it looked like they threw the plate over to us, the strawberries were in disarray all over the plate. After a lot of argument and back and forth, the Dom Perignon finally arrived but with two glasses instead of three. I asked for another in which the deliveryman replied "I can't get that for you, just call your state room attendant" So we waited another hour to get in touch with our stateroom attendant to get another glass so the three of us can have our Dom Perignon. I was in the elevator, which was cramped (every time). This drunken British passenger got on and exclaimed "Does ANYONE SPEAK ENGLISH HERE?", I guess to let everyone know there were too many Asians in the elevator for his taste. ------------------- Before the Trip - Athens: We arrived the day before our embarkation in Athens. We had some time to tour the area and the ruins. Unfortunately Athens is not in a good economic state and we found that the ruins were not very well taken care of. Some historic sites were closed even though it was to be open. They hiked up the price of Temple of Zeus by two fold in the past month. We stayed in the Intercontinental Atheneum. It had a beautiful view of Acropolis from the patio at the members lounge. There were a lot of other guests from Princess cruises staying there. However, I found the hotel out of the way and there was not much around in terms of food/activities. ------------------- Embarkation: Embarkation went smoothly. I think this was the best part of our trip. It just got exponentially worse. Once we got to the ship we did the muster drill. My brother had really bad knees and we were on the 15th floor. A crew member stationed at the top of the stairs instructed us (more like herded passengers like cows) to the emergency stairs. I asked her if we could take the elevators due to my brother and his knee pain, to this she replied "THIS WAY TO THE STAIRS" - me: yes, but my brother... Crew: "THIS WAY TO THE STAIRS", me: yes I understand but he is in pain I'd like to take the.... Crew:"THIS WAY TO THE STAIRS!". Rude. Once we got to the muster station it was a mess, very disorganized. The muster 'leader' kept yelling and pointing at other Asian passengers. Its not their fault they are not fluent in English. The passengers were earnestly trying to follow. It was a sad sight. ------------------- Cabin: We had a mini-suite with the three of us (my mother, brother, and myself) with a balcony. We read the reviews and the balcony was indeed very small. Overall it was OK. Our room attendant was nice but he didn't do any special touches like leaving towel animals etc. He kept not leaving us water bottles despite us filling out the form saying we are purchasing water ($3.50 per big bottle I believe). We purchased a few bottles every day. It wasn't even Evian, some generic brand. ------------------- Ship: This is the worst ship I have been to. The communal areas are cramped and you are bumping into people all the time. Didn't help that the passengers were also extremely rude. There would be long lines and disgruntled passengers being herded like cows, left and right. It felt like there were not that many areas to just relax like other cruise ships. One area would be the 'sushi bar' and if you didn't have sushi it felt like you couldn't sit there so a bunch of chairs would just stay empty through the whole cruise and the crowds would be more intensely concentrated on areas where you wouldn't be strong-armed to buy $2-a-piece mediocre sushi. We sat next to the pool for 5 hours and watched as NOT A SINGLE pool server came by to us to ask what we wanted to drink. They were busy bees running around for other white passengers though. Finally I flagged one down and asked for a Caesar and slipped him a $5 and obviously it was not a problem afterwards. Money really talks on this ship. I lined up to grab a quick sandwich in the "Piazza" and the chefs were so annoyed with the passengers, they were yelling at us. Relax, its just a sandwich. ------------------- Pool Area: Pretty disappointing. The "movies under the stars" was a good concept but not good in execution. When you sit next to the pool the sounds are a mix of dance music - children screaming - random movie playing in the background. I don't mind dance music - children screaming but with a movie playing in the background it was really odd, also doesn't help only 30% of total passengers could see the screen. We eventually moved to "The Sanctuary" but not the paid part. I saw a few Chinese ladies have a fun conversation with each other in Mandarin, around them were other passengers having fun/laughing in English. This British lady randomly got up of her lawn chair and yelled at the Chinese ladies to keep the noise down. But they were really just conversing in Mandarin. Oh and yes, the pool servers didn't come to us or the Chinese ladies over the course of 5 hours. In the evening, movies would be playing but I hardly saw any passengers watch because it was really windy and cold. The ship didn't have a shaded jacuzzi/pool area either like other ships. ------------------- Entertainment/Activities: I never felt this on previous ships but this time around I felt like everything was a money grab left and right. They had 2 for 1 drink deals and there would just be a massive crowd heading over to one specific bar on the side of the ship (Crooners), which I don't understand because they couldn't accommodate everyone so why not have this deal throughout the ship? They heavily advertised crab shack at the buffet but it sat empty most of the time. Royal Caribbean had sushi for free at their buffet and it was great. This ship had 'sushi' on the last day but it was terrible. The servers outside of Horizon Court usually gave a frown if you asked for a cup of water. ------------------- Dining: They kept pushing us to buy bottled water at the buffet. Servers were nice but wow, I have never eaten so often on PLASTIC PLATES and CUPS before. Buffet is 100% on plasticware. They have these placemats that were so dirty. They were so busy they never wiped down the mats they would just turn it over or just re-use the same mat over and over again. It was unhygienic. We were tired of the crowd and decided to bring our food to our room. When we asked for cutlery they instructed us to just grab a few off the tables next to us. The ship didn't have a toaster for cruise passengers to use, so we were left to have stale, pre-toasted bread that would be sitting under a heated lamp. Either that or we had to flag down a chef to make toast for us, which was an unnecessary hassle for both parties. The food was OK. There was always a selection of Indian curry (I guess to accommodate for all the British Passengers). A few pastas, cold bars, roast meats, the usual. We tried the anytime dining and I found the food wasn't as fresh as the buffet. My shrimp came on a very wilted piece of lettuce. ------------------- Ports/Excursions: This was my first Europe trip and most of the ports were accessed by tender. Overall, the ports were great since a lot of the cities were ones I haven't visited before. I would've skipped excursions for Santorini and Kotor though, the port is already beautiful and there were lots to do around the port. ------------------- Disembarkation: This was great since I got to get off and away from the ship! ------------------- Summary This experience has turned around my overall expectation of cruising. I may never cruise again. It was a horrible experience being trapped on board in a cesspool of bigotry. Read Less
Sail Date May 2016
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