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594 Princess Eastern Caribbean Cruise Reviews

We live in Florida and Port Lauderdale in convenient for a quick getaway. We chose Princess because we have always had overall positive experiences on Princess Ships and this cruise was no exception. Because we have cruised the Caribbean ... Read More
We live in Florida and Port Lauderdale in convenient for a quick getaway. We chose Princess because we have always had overall positive experiences on Princess Ships and this cruise was no exception. Because we have cruised the Caribbean on numerous previous occassions we booked this crusie primarily for the on board experience so shore excursions and ports of call did not have much enfluence on our choice of cruises. We picked this sailing because it met our schedule and was convenient in that it sailed form Lauderdale. On our last several crusies we have opted for the Suite level cabins and in all honesty have become spoiled. The additional ammenities while costly make for a much more enjoyable experience. The suite (L106) was pretty spacious but a little dated in decor especially in the bathroom. The balcony was especially specious and included 2 chaise lounge chairs which allowed us to escape the crowds on the pool deck and have some real solitude. The food on the cruise was very good with the exception of the World Market Buffet. We noticed that the quality of the buffet offerings was significantly reduced from our experiences on previous Princess cruises. We ate there for lunch on 4 occassions but only because it was convenient to the pool deck and allowed us to dine without changing out of our swim wear. Noticibly from the buffet absent was the steam ship round (roast beef) sea food i.e., boiled shrimp, oysters, clams, and other upgraded fare we have enjoyed from the buffet on other Princess cruises. With the exception of the buffet the food was very very good boardering on excellent the other exception being the Crown Grill again the quality of the food there was not nearly as good as we've had from the Grown Grill on other Princess ships. The service was outstanding across the board especially in the Club Class dining venues. Over all we enjoyed the cruise a great deal and would describe it as better that what we experiened on other cruise lines but a little short of what we have come to expect from Princess. If you visit Princess Cay don't waste your money on the $225 bungalow we made that mistake while there in January 2019 and felt ripped off even at a lower cost of $199. Read Less
Sail Date July 2019
We spent 3 nights in Fort Lauderdale at a beach hotel prior to the cruise, and on the morning of departure we took a quick taxi to Port Everglades. The terminal was very busy but the lineups moved quickly and check in was fast and ... Read More
We spent 3 nights in Fort Lauderdale at a beach hotel prior to the cruise, and on the morning of departure we took a quick taxi to Port Everglades. The terminal was very busy but the lineups moved quickly and check in was fast and efficient. Our room was ready when we boarded the ship around 1:00 PM. The Caribbean Princess has been modernized, and we noticed the newer rugs, new pictures in our stateroom, and newer look to the ship in general. There is a new splash pad zone on the upper deck for kids, with several lounge chairs (some with clamshell type covers) nearby. We went ashore in Princess Cays, Bahamas, which is a busy beach with lots of room to spread out. We booked a cabana for the day, and it was nice to have a spot to regroup, cool down, or just take a break either indoor with the ac or outside on the shaded lounge chairs. We also went ashore in St. Thomas and took a bus tour & beach break. In St. Maarten we took a similar tour but spent more time on a beach with an included lunch. The weather cooperated the entire week and it was sunny and hot each and every day. Overall, we enjoyed our cruise very much. Our room steward did a good job, the wait staff in the restaurant (Club Class Dining) were very attentive, the front desk and shop staff were also very friendly and helpful. The ship is easy to navigate, and we found using the aft elevators very handy because they were less busy as compared to the midship elevators. The pool areas were a bit crowded on sea days but there was often a few chairs available in which to sit. We didn’t eat in the Marketplace cafeteria more than a few times; the sit down dining rooms provided a table, wait service, and less of a rush so it was more relaxing for us to eat in those venues when we could. For breakfast we generally ordered room service - one of our favourite ways to start the day! Our room was well laid out and spacious, with two windows & close to the water with very little noise or movement from the ship. The location couldn’t be beat: close to the Piazza, front desk, shops, and Coral Dining Room. Overall, a great week on the Caribbean Princess! Read Less
Sail Date July 2019
We overall enjoyed our cruise to the Eastern Caribbean. Our two interior cabins were clean and well kept. (It would have been nice for Princess to choose a floorplan that sacrificed a bit of closet space in order to expand the size of the ... Read More
We overall enjoyed our cruise to the Eastern Caribbean. Our two interior cabins were clean and well kept. (It would have been nice for Princess to choose a floorplan that sacrificed a bit of closet space in order to expand the size of the shower, though. At 6'1", my "wingspan" in the shower was much more important than having six superfluous feet of closet space in which to hang a handful of dressy clothes.) The food was amazing and we very much enjoyed the shows and activities offered on the ship. Our excursions were top notch. Our girls spent most of their onboard time in the teen room, and had a blast with the planned activities. However, we had major problems with the Medallion system from the moment of embarkation. For some reason, my daughters and I were issued Medallions, but my husband was issued a key card. I still have no idea why ... I did nothing unusual with his booking process. We were told at embarkation that his Medallion would be ready by dinnertime. At dinnertime, no Medallion. Then we were told that it would be ready first thing in the morning. In the morning, no Medallion. We grew increasingly frustrated as we fell into a pattern of checking in at the service desk every 6-8 hours to be repeatedly told that his Medallion was still being processed. At one point, he asked what would happen if one of our girls lost her Medallion; he was told that a new one would be issued immediately. When he asked why such service couldn't be granted for him, we discovered that the key-card and Medallion databases were entirely separate entities, and he would have to be "created" as a new passenger in order to receive a Medallion. This finally did occur; he received his Medallion ... halfway through the cruise. Once his Medallion was activated, both he and our older daughter were able to track all of us, but my younger daughter and I could not track him. Ever. In addition, for a period of 36 hours, our younger daughter's Medallion dropped off the system and she was un-trackable as she moved about the ship. She was unable to do anything without being accompanied by her sister, with a properly working Medallion, as that was the only way we could ensure that we were able to keep tabs on where she was. When we raised this issue at the service desk, the clerk logged in to his iPad and showed us where she was at that moment. "See? She's perfectly safe!" he told us. We walked him over to the nearest public kiosk and showed him that his information was useless to us, as we couldn't see it ourselves. We felt like we weren't being heard. Not being able to verify her safety was only part of the problem; the larger issue was a faulty tracking system, completely out of our control. I had a scary moment, once both girls' Medallions were back online, when I went to track them and discovered that they were on different floors. The younger one was on a floor which contained only private cabins. She had no business being on such a floor. I raced down to her tracking location to discover that she wasn't there. I climbed six flights of stairs in a panic to find my older daughter in the teen room and ask where her sister was; I found both of them sitting together. I walked to the closest kiosk and logged in; my younger girl, sitting 15 feet away from me, was still registering as being on a cabin-only floor six levels below. Her Medallion location only reset when she logged herself into the kiosk. The Medallion system definitely gives great benefits ... when it works. Obviously the system has a lot of kinks to be worked out. Read Less
Sail Date July 2019
This was not the first time on the ship. No children. "Almost 50 couple" Highest level of Princess Cruiser, Elite. Don't like structure. Never do excursions. Don't do traditional dining. Yes, that type of couple. ... Read More
This was not the first time on the ship. No children. "Almost 50 couple" Highest level of Princess Cruiser, Elite. Don't like structure. Never do excursions. Don't do traditional dining. Yes, that type of couple. Dual Income, No Kids (DINK) First, Fort Lauderdale with embarkation and disembarkation is just flawless. We know what to do as experienced cruisers, and they are just structured, easy to deal with, and very efficient. This cruise was HOT HOT HOT ... no, I mean temperature it was scorching! The cold water pool was even warm and the cold water in the shower was warm. So know, this cruise was not weather perfect, but it is July in the Carribean! The medallion process forward on the ship has gotten much better, but they are still inconsistent. The worse is when someone has to exchange their rooms. The last two times, including this one, the people could get into the rooms they were supposed to be one but retained their ability in getting into the old rooms too. So know, this is a major issue for them to resolve, but I don't think it affects many on the cruise thankfully. Overall, the medallion experience DOES make cruising easier as a whole, and I think Princess has something going on correct here. The games on the boards, etc., are really great for adults as well as the kids. In addition not having to unlock your room with a card is great especially when you have to go to the bathroom. The door is just open .... saying GO GO GO! That is service! Overall, the Caribbean Princess ship was well maintained and definitely has a great captain with details and order. I usually look at the flooring on the stairs for dust, and there was none. Where I also look was the air intake duct in the back of the ship and was dirty. I would think if there was more of a demand for the cleaning of these outside air ducts as routine the air quality would increase. To me, that is the biggest part that is missed on ANY CRUISE LINE. We did the Princess's ULTIMATE SHIP'S TOUR, and it was great. The captain was very attentive, talkative, and well "a great host" in the final part of the tour. It is a 3-hour tour (no jokes please), but you get to see the entire ship from the galley, dry cleaning, washing, printing, etc., usually on the last day. It is $150, but what you get 1 robe, 3 photos or more, frame or display casing, apron, name printed stationary, and more ... it is well worth the $150. However, there is only 1 tour per cruise and I have seen only 15 people at most. So, if you are going to get this tour, as soon as you get on the ship, RUN TO CUSTOMER SERVICE and get on the list. If you forget, check later and get on the waiting list, but you are likely not to get called. The new kids' areas and adult seating areas on the 17th floor is a great addition onto the ship. The add ons for the kids and the adults are just top notch. As a DINK, would like to see more adult seating and spacing like overhang, etc. Would like to see more adult fun nights in comedy, games (like drag queen BINGO), etc. to add something from the same old same old. We are adults. It is ok. Let the kids say on Deck 17. The food has gotten so much better with the variety and "mixing it up" so you don't feel you are not getting the same old same old in the buffet. But the buffet they have down. The traditional dining areas are always great but it is the service, and the service was spot on for this cruise. Buffet Secrets: Make your omelet first on the back of the buffet. Ask someone to help you the first day, then you can do it thereafter. Also, ask for REAL EGGS otherwise, you get the ones that are out of the box. We enjoyed the Go-Pro seminars and would go back for more advanced. FOR ALL CRUISE PEOPLE THAT EFFECT CHANGE: You sell Go Pros on board. It would be great if you could have an excursion that shows us the practical application of the Go-Pro in a variety of ways like running off a wharf into the water ... swimming underwater ... photographing a sunset. Then after all that is over, have a post-seminar in how to download it to a computer, the cloud, Instagram, etc. Team up with Go-Pro / whomever and show us how to use it more effectively. The sales will go up and satisfaction will go up. Maybe charge something but give it back to us in unique Go-Pro specific items. That is an excursion an elite person would enroll in! I missed the "animals" education seminar on board part of the cruise and wish that was still on board this cruise. From parrots, Husky puppies, and more this is an opportunity for those that did not grow up around animals (and maybe don't want the responsibility of an animal) to see and appreciate animals more. The parrot show in the Carribean was always a great winner. I hope to see it later in the year. With the specialty restaurants, they changed the menu with less risky and more for those whose pallets are not adventurous. There should be a couple of "adventurous" dishes so that those who enjoyed some of the old menus could maybe get that back. Just do it as first come first serve limited selection and do a small preparation. We Americans are used of that kind of eating out scenarios. By the way, if you are a suite taker with any of the Princess ships, MAKE SURE you get the breakfast in Sabatini's. Just one of the best perks on the ship. Skip the buffet. Go enjoy your spouse/kids for breakfast. Eating breakfast (and coffee) will make it easier to live with the spouse/family the rest of the day. Service was great. Seems the selection of crew overall was great. Spot on this cruise. The quality of onboard souvenier items seems to be taking a little dip down. If I wanted cheap, I could get off the ship. Don't compete with off ship items, you will lose. Do a more quality motto from a better class of nicer cards (people play cards a lot on a cruise ship) to shirts that don't scratch your skin (or burn) when you put it on like off ship. Entertainment was really good. I think sometimes people think they should get Broadway, but the acts are great. The magician was great. The comedy has been consistently great. Just I wish there was more of an ADULT night on a 7-day cruise. The kids don't have to see everything, and the fuddy-duddies can go to the earlier show. Anyway, great above average experience. Looking forward to setting sailing with Princess Cruises again. And glad to see the effort they are putting into trying to update the expectations with the implementation of new things on their cruise ships. Read Less
Sail Date June 2019
I wanted to go bak to St. Thomas cause it's my home. We were celebrating our 28th anniversary so wanted to try a new cruise line. Well, we were very pleased. The check in was speedy thx to the medallion class ship. The staff, the ... Read More
I wanted to go bak to St. Thomas cause it's my home. We were celebrating our 28th anniversary so wanted to try a new cruise line. Well, we were very pleased. The check in was speedy thx to the medallion class ship. The staff, the food and the entertainment was wonderful. I truly enjoyed myself. Plus princess were so nice to us giving us freebies to make our celebration more special. I'll b bac(in the terminator voice) lol. The ocean now app didn't work for me, idk if it's bcause I didn't have internet but they said u didn't need it. It would have been great if it worked. The shore excursions were great, we bought them at the port cause the price was pretty darn good. One thing I didn't like at Princess Cays was that they had us pay for the clam shells bomber, jus plain wrong yep. Read Less
Sail Date June 2019
Princess provides just a little more sophistication than some other cruise in today's more mixed cruise passenger clientele. By that I mean there is a more diversified passenger which require different styles on many lines. Tank top ... Read More
Princess provides just a little more sophistication than some other cruise in today's more mixed cruise passenger clientele. By that I mean there is a more diversified passenger which require different styles on many lines. Tank top versus suit jacket simply. We prefer the latter when possible so Princess offers a better possibility of having that on a particular cruise. We have sailed Caribbean Princess before, last being 2014. We were sailing with friends that we have cruised with since 1992 when we met and stood up for them marrying on St Thomas. They wanted to re-visit Paradise Point, the location of the ceremony 27 years ago. We took Jr. Suites we were in D614. Found the location and condition of the cabin good. Bed extremely comfortable. We had been put off the Medallion program simply because of the incessant harassment of Princess to pre-participate in in it. Worse than robo calling. Emails, phone calls, texts, by time we got to pier we all hated the word Medallions. Medallion class more a market tool than a real boon to the world of cruising. Basically it is a half dollar size Medallian that houses an RFD chip. Chip readers everywhere including in your cabin. A gps locater and grocery store type tracking system, door key and pay for it card. No magic there but it worked well and we actually liked it in many ways. Opening cabin door via electronic lock, using it on slot machines instead of having to put a card in. We had traditional dining, staff were excellent, food, soso. They, like most lines still call medium shrimp Jumbo, large shrimp prawns, total bs. Lobster really no more, they are really prawns or rock lobster. Steak okay nothing to brag about. Of course continue to have option of BUYING better food even at main dining. We had complimentary dining evening at extra pay steak house. The ribeye was excellent, everything else run of the mill. Service staff masquerading as high end wait staff, basically NOT! I would equate main dining to high end diner, extra pay, to decent small restaurant in moderate sized community. Example in extra pay restaurant. Replacement silverware for main course placed, one fork dirty. Asked fancy waitress to replace since was dirty, answer " are you sure ? " Of course I am sure, matters not should be simply replaced. Steals came cooked perfectly no complaint but no one ever asked as served for us to check. A good restaurant would do that, a high end restaurant would never fail to check with you if our steak was properly cooked. Plus, you must be kidding me, extra charges if you want lobster in an already up charge restaurant? What a joke, if this had not been complimentary I wouldn't have even bothered going there. The buffet area same as always they simply changed decor and added cutesy signs. Food as good as any cafeteria I have been in. As with most lines now and Princess no exception, marketing gimmicks is where the money goes not food and service. Pool area, Pizza and outstanding Stromboli. Hamburgers, hotdogs and fries etc good. BUT GEEZ even there they have an up sale hamburger for $5. No I didn't try it nor did I see anyone else order one. Entertainment, was good mix comedy and show, magician was good but close hand magic hard sell in a large theatre. Moved slow and far from exciting though appreciated at least different. The comedy was excellent! Overall a very good cruise made so more by great initial deal, onboard credits etc. My wife spent several hundreds in spa and raved about the two head to toe whatever's she got and raved about their spa staff, excellent! Also excellent weather and smooth sialing never hurts. Ports we stayed on ship except for short trip to Paradise Point. Sadly yet another crazy place now, expanded, $21 pp to go up tram, 2 beers 2 Bushwackers, $36 a round. But still has great picture view of harbor. Internet, fastest I have ever seen on sea. Just as fast as my home network. I took unlimited 1 device, on first day with discount $56 for the week. Works for us, you can use different devices but only one at a time can be signed in. Families I could see this getting $$$ for needing multiple devices and unlimited. We did have interesting call for blood donors midway through the cruise for a sick or injured patient. The need was quickly filled. Never saw that before in almost 80 cruises. Also on way home we were advised we were going top speed for yet another patient to get back to Fort Lauderdale. However we slowed and arrived normal time, hopefully because they got better and refrigerated. BEST system on Princess out of Fort Lauderdale. For $25 a bag, they will take your bag last night and you don't see it again until final destination. They also get your airline boarding pass. Love that, no getting bags at pier and taking them through customs and bringing them to cab etc. There are restrictions, airline and flight times. One caveat this cruise, ship seemed to have some problems balancing air conditioning through out the ship. Both in cabin area and public area. The Explorer lounge area was always pretty warm section of ship. Wife really enjoyed the Parrots demo brought onboard in St Thomas. Used to be on Paradise point and she was disappointed not to see them there anymore. We had friends cabin decorated for anniversary. Good thing it's the thought that counts because for $49 the decorations were worth about three bucks. Some card on strings and a paper congrats sign on door, what a rip off. George in NY Read Less
Sail Date June 2019
We wanted to go on a 7 night cruise and try another Princess cruise. We had gone on a 7 night Princess cruise in December and it was wonderful and wanted to see if all of the ships were great. Embarkation was great and went smoothly. We ... Read More
We wanted to go on a 7 night cruise and try another Princess cruise. We had gone on a 7 night Princess cruise in December and it was wonderful and wanted to see if all of the ships were great. Embarkation was great and went smoothly. We always get there before they say you are supposed to and they were ready for us! The ship is clean, nice and had plenty of places to sit and relax. There are also many pools and hot tubs around the ship that are great. There is a children's water play area with a pool and hot tub (and bar for adults) in addition to the regular pool. There is also an exclusive adult pool near the gym and that was in addition to the Sanctuary (additional cost per day). We had an interior cabin and it was fine for 2 people! A very soft bed and comfortable pillows. Our steward was wonderful, helpful and kind. The evening dining was delicious! This was one area that was better than on the Royal Princess! The food was hot when it arrived. Our serving staff was excellent and always had the best recommendations. They were very accommodating even when we asked for a few little extras. The comedian on board was fantastic. I would like to hear him again! The gym was well equipped and the equipment was in good order. While on board we only had problems the first day or two. When we went to the Customer service area the staff who tried to help us were arrogant and not helpful. We went back later that day to ask for help (on the same matter) and that staff member sent us somewhere else. When that was not resolved I went back to tell them it was still a problem they shrugged and apologized and went to another customer. The general attitude of the staff on board seemed to be "do your job" not "take care of the customer while doing your job." I say that but then there are exceptions: the dining staff, our steward and the hospital staff! The first morning of our cruise I fell and hit my spine. I didn't think it was an issue until Wednesday evening when I began to have back spasms. By Friday morning I was in extreme pain and went to see the ship doctor. All of the staff of the hospital were wonderful. The front desk was fantastic. The nurse was excellent. The doctor was fantastic. The price was not exorbitant and then our ship insurance will take care of that! Read Less
Sail Date June 2019
We took this cruise to celebrate our anniversary and this was the only ship doing the eastern caribbean itinerary at this time. We’ve been on the Caribbean Princess 4 times previously were curious to see the changes after the wet dock. ... Read More
We took this cruise to celebrate our anniversary and this was the only ship doing the eastern caribbean itinerary at this time. We’ve been on the Caribbean Princess 4 times previously were curious to see the changes after the wet dock. We felt that this experience was more of a 3.5 - 4 rating. What we liked/loved: Service everywhere was very good, and the staff seemed happy and friendly. We were approached immediately in the buffet sometimes by multiple people to ask if we wanted drinks. Club Class waitstaff was attentive and excellent, but we only ate there 3 nights because some night the menu options didn’t appeal to us. Our room steward Renante was efficient and friendly. All of our needs were met and our special requests were handled quickly. Our aft suite views were breathtaking, we felt like we were the only people on the ship when we were out on our balcony. The sound of the wake is almost hypnotic. The cruise director and staff seemed fun, energetic and personable. Breakfast for suite guests in Sabatini’s was delicious with lots of food options and again, attentive service. Really enjoyed the Salty Dog Grill, the pizza, and Coffee and Cones on the Lido deck. Never had a problem finding lounge chairs at one of the pools. And we liked that towels didn’t have to be checked in or out. Loved the salad bar area in the World Fresh Market, and the desserts were plentiful. Thought the Fantastic Journey show was contemporary and fun. Loved the aerialists and the singing and dancing were great. Comedian Troy Thirdgill was so funny, a little edgy and not the typical cruise ship humor so many if them repeat over and over. What we feel could be improved: Started off really liking World Fresh Market until we realized half way through the cruise that food choices were very redundant. For lunch and dinner, we found It was a good thing that we like salads, lol! Lounge chairs on our Vista suite balcony would have been perfect if they reclined all the way (or at all for that matter). Table was too short and not dining height. We would have ordered the ultimate balcony dinner, but didn’t want to eat hunched over. Suite bathroom had no shelving over the sink which was inconvenient and our shower water was cool/luke warm all week. Someone came to fix it, but whatever they did didn’t help. The shelf in the refrigerator door was too short and anything in there fell out every time we opened it. Princess, do you have any women ship designers? And if so, don’t any of them shave their legs? A little shelf or foot rest in the showers would be so convenient. Read Less
Sail Date May 2019
The ship had just come out of a yard period in which changes were made to deck 16 & 17 to attract more family cruises. They also did some routine maintenance around the entire ship. Since we have cruised the Eastern Caribbean many ... Read More
The ship had just come out of a yard period in which changes were made to deck 16 & 17 to attract more family cruises. They also did some routine maintenance around the entire ship. Since we have cruised the Eastern Caribbean many times we only we only got off in St Thomas. The ship was in great condition and clean in everything we used. Below was my assessment of this cruise. 1) Service could have been better in the bars and Lido deck. 2) Food was very good. 3) Production shows were top notch. 4) Lounge entertainment was lacking especially having no piano player in Crooners. Heard from a Ship Officer that there were 1500 first time Princess cruisers on this cruise. I guess summer Caribbean cruises will be popular. My cabin D725, a mini-suite, was in the rear of the ship and we could feel pronounced vibrations coming the engines. Think I will stick with cabins more in midship area. If you sail on the Caribbean Princess and enjoy a quiet area to read try the Skywalker Lounge on Deck 19. Read Less
Sail Date May 2019
To get away with my mom and sister. The cruise was nice but things on the ship or dirty. All of the people that worked on the ship were so nice very helpful and just great overall. The ships furniture was dated and old our cabin was grimy ... Read More
To get away with my mom and sister. The cruise was nice but things on the ship or dirty. All of the people that worked on the ship were so nice very helpful and just great overall. The ships furniture was dated and old our cabin was grimy with the couch that was worn, had holes in it and just needed to be changed and updated. Stateroom attendant worked hard and was great. The entertainment was great and the destinations were wonderful. We loved our balcony and seeing the sun rises in the morning. The excursions were nice and the locals on the islands we visited really try hard to please the tourists. We didn’t want any excursions that were too physical because our elderly mother was with usWe were very pleased with that. Overall it was a nice cruise. I would like to see the rooms updated for the money you pay for that cruise. Read Less
Sail Date April 2019
The food at the Crown Grill was fabulous. Everything was cooked just right. We were not rushed and had a great meal. Servers were there when you needed them. ——— The food in the dining rooms were average at best. Nothing stood ... Read More
The food at the Crown Grill was fabulous. Everything was cooked just right. We were not rushed and had a great meal. Servers were there when you needed them. ——— The food in the dining rooms were average at best. Nothing stood out. —— We did not eat on deck 15 Lido deck. Caribbean Princess ship has the Medallion system.it made check in a breeze, the Medallion opened your room door. Internet was really fast. Best tech improvement we have seen in years. Entertainment with the Princess dancers was superb. Saw all three shows. The stand up comic was good also. The voice impressionist was average. Ship was well organized and the entertainment director had many fun events. Getting off the ship for excursions was well planned and worry free. Disembark procedures allowed few lines until it got to immigration where only 2 officers were on duty when we left the ship. Read Less
Sail Date April 2019
I chose this cruise because of the ship size, fewer children's amenities, the ports of call and ship ratings. I especially enjoyed the entertainment in the evenings and during at sea days. The cruise director did a great job lining ... Read More
I chose this cruise because of the ship size, fewer children's amenities, the ports of call and ship ratings. I especially enjoyed the entertainment in the evenings and during at sea days. The cruise director did a great job lining up varied genres and great talents. The variety of food and dining choices was very good. The mini-suite was large and the beds were excellent. The elevators were right outside our stateroom and we never heard any noise relating to our position. Our steward was efficient, but did not always do as thorough of a job cleaning as I might have expected. The room furnishings were somewhat in need of replacement, but since the ship went into dry dock at the end of our cruise, I would suspect that there will be some upgrades during that time. The EZ Check out service was amazing! Try It! I will definitely cruise on Princess in the future - perhaps sooner than later! Read Less
Sail Date April 2019
We started our holiday with a couple of extra days shopping at Sawgrass Mills, which has fantastic bargains for the British shoppers. The only real downside to our holiday was our arrival. We have since found out that we pre-paid an ... Read More
We started our holiday with a couple of extra days shopping at Sawgrass Mills, which has fantastic bargains for the British shoppers. The only real downside to our holiday was our arrival. We have since found out that we pre-paid an exhorbitant amount for our transfers and when we arrived at Miami airport, there was no one to greet us and we waited around for 15 minutes unsure what to do as a representative from Princess was not there. When we were finally shown to the taxi rank we had to wait another 45 minutes for a taxi to take us to our Hotel. The hour delay meant we hit rush hour which is a nightmare in Miami and our 45 minute journey then took 1 1/2 hours. However after that we had an amazing trip. We were unsure whether to do the drinks package as it is quite expensive and In the past we have had a middle of the range drinks package which suited us much better, but it was all or nothing on this cruise. We wouldn't have it again as you had drink quite a lot to get the benefit and taking into consideration you are off the ship on port visits on quite a few days, it would have been better to have bought this as we went. (We also met a British lady who developed an allergic reaction on the ship on the second day of the cruise and was advised not to drink alcohol and they wouldn't refund her drinks package) Compared to British spas , we found the spa on board is very expensive too. However apart from that we had a good experience. There were plenty of sunbeds and things to suit everyone. You can sit on deck by the main pool which always has a lot going on or find quieter spots by the small pool at the stern The food as usual was absolutely amazing and the evening dinners in the restaurant were superb. All the staff we came across were really friendly and couldn't do enough to help. The entertainment was also excellent and there is almost too much to choose from. Ports of Call We booked the majority of trips before we left England. St Kitts- we had a fantastic day out on a mini speed boat trip booked through Bluewater Safaris. We were picked up in a small bus and given a lovely guided tour of St Kitts from the port to the jetty where the speed boats were moored. We were given a safety talk and they got 2 people per boat and we sped over the water to a ship wreck where we went snorkelling seeing turtles and string rays and a variety of fish. It was a really enjoyable and exhilarating 3 hour experience . Martinique- we had booked a car for the day but the Avis Rental office was a ferry trip away and as the ferries were on strike we had to abandon that idea. Instead we met Awa on the promenade who offered to take us on a trip of the island . This was a fabulous day out and I would highly recommend booking Awa as she was obviously very proud of Martinique and showed it off to its best, stopping to show us the flora and fauna and was so lovely she gave us a hug at the end of our trip. She took us to the replica of the Sacre Coeur, the Balata botanical gardens, where she waited for as long as we wanted to spend there( and were beautiful), to the waterfalls , a rum distillery and St Pierre hit by a devastating volcanic eruption in 1902. I would really recommend booking her (mroad.contact@gmail.com)and although she spoke English we practised what French we knew with her too. Barbados We booked a trip on a catamaran called Calabaza. This had been recommended to us before we left and was another amazing day out. Some of the cruise tours had about 50 people on their boats, but this trip takes a maximum of 12 guests. There was as much food as you wanted, which was beautifully cooked and an endless supply of drinks. We stopped to snorkel in 2 locations and the turtles swam so closely to you it was hard to move out of their way. I didn't want the day to end. Antigua- as we wanted a bit of a relaxing day and we had been to Antigua before we stayed on the ship in this port. St Thomas- we booked tickets to go to the Pirate Museum that has recently opened. This was an excellent place to visit with interesting artefacts recovered from various ship wrecks. Upstairs there were lots of interactive exhibits with people around to talk you through them. For the pirate section we were shown round by a live Captain Jack Sparrow, who was so convincing that I'm sure he must be related to Johnny Depp and was really popular with the children. It was within walking distance of the ship and is situated next to the cable car. We spent a good couple of hours in there and you can just buy tickets on the door. Highly recommended! Grand Turks We spent the day here on the beautiful sand beach and swam in the azure coloured sea. The beach was within walking distance of the ship. Everglades/ Flamingo Park We booked this through the ship as they do like you to vacate the ship early in the morning and rather than wait around the airport all day, it's a nice way to time to pass the time, while your luggage is being looked after . The tour guide was really comical and the wind boats were great fun. The flamingo park was also very good but we were limited on time here. All in all I would highly recommend this cruise , but would suggest it might be more time and cost effective to arrange the transfers yourself as we paid £100s more booking through Princess than we would arranging this ourselves. Read Less
Sail Date April 2019
Embarkation went very smoothly. For the first time, we were assigned a time to come by floor. Our time was 2:30 pm. Rather late, but it worked for us and made embarkation very quick. Princess provides a nice experience with a few ... Read More
Embarkation went very smoothly. For the first time, we were assigned a time to come by floor. Our time was 2:30 pm. Rather late, but it worked for us and made embarkation very quick. Princess provides a nice experience with a few exceptions. This was our first time on the class of ship that includes the Royal. Larger and newer than the Crown or Emerald. We expected more from entertainment with the larger ship. We like the big song and dance production shows. Only saw one. The other one, The Secret Silk, was very depressing and avant garde. Come on folks--we want light, fun entertainment on a Caribbean cruise. We are readers so we arrived on the ship at 2:30 pm, muster was at 3:15 pm, and the library was right next to our station so I stopped there to see it. There were about 5 fiction books, a few old dog-earred travel guides and a whole lot of games (50% of the shelves). I will post pictures. I don't think all the books were checked out by then but if they were then the ship has a different problem since we were instructed not to board until 2:30 pm. The pillows in our stateroom flattened down to pancakes. Awful. No Coke Zero. About 30% of the auto soap dispensers in the public bathrooms did not work. That's a problem when hygiene is so important. The bathrobes provided in the stateroom would not even meet over my misses size frame. My husband couldn't even get an arm in them. Our dining room food was excellent. Buffet breakfast and salad choices were great. Buffet entrees were so-so. The good news--the weather was excellent, we always enjoy the service on board. We used the medical facilities for the first time (my husband needed an antibiotic) and found they were excellent. Don't bother with certain shore excursions. Easy Puerto Plata (in Dominican Republic) and the tour of the "rain forest" in San Juan were really a waste of time. Really nothing to see in either place. We had been to San Juan before and I think the city tour is worthwhile, but the rain forest was a huge disappointment. One pretty outlook point, a few plants pointed out from the bus, a very small waterfall and a small rocky river area. Totally underwhelming. As for Puerto Plata, there just isn't much to see there--should have stuck to the beach or pool. Would I recommend it? Yes, because it's a nice winter escape and being on the ship is overall a very pleasant experience. Well, as an end note, for some reason I am unable to add my photos of the bare library shelves and the picture from the ship site showing a library teeming with books of all sorts on all shelves (not half a library full of unused games). I'll send them directly to Princess. Read Less
Sail Date January 2019
Just off the Coral in December, we cruised the Caribbean on the Royal in January. Overall it was another nice cruise. As always the staff is very friendly and pleasant. We’ve never had a problem with staff in the six cruises ... Read More
Just off the Coral in December, we cruised the Caribbean on the Royal in January. Overall it was another nice cruise. As always the staff is very friendly and pleasant. We’ve never had a problem with staff in the six cruises we’ve done. We’ve been on the Royal previously as well as the Regal. The Royal is starting to show some wear now. The hull areas are showing rust and can tell the salt is taking its toll. Some inside areas are also showing wear but overall it’s very beautiful. The one concern we have is with dinning. We are not sure if it’s because of the new Club Class Dining or not, but anytime dining seems to be put on the back burner. The three nights without reservations that we would arrive at 7:05, 7:13, 7:10 we were told to wait in the left lane and the reservations wait in the right line. Everyone waited and at 7:30 the doors opened and reservations were let in first and then the waiting line. It was a mess and it seemed it was taking its toll on the waiters. One time we were all let in at 7:30 and one waiter served four tables of two, a table of four, and a table of eight all at the same time. We feel they were understaffed. In the past we were let in ANYTIME as we arrived or given a buzzer and grabbed a drink when called. Service was slower in the past and food quality has gone down. (BTW, when we sailed the Coral we did not have any problems with just showing up and getting in for ANYTIME dining). We feel that Princess should address this issue as there were many dis-satisfied and frustrated guest waiting in long lines for dinner. We will sail Princess again. In fact we will be sailing the Sky next January. Overall we feel Princess still is a good value and enjoy sailing with them. Read Less
Sail Date January 2019
My friends won this Princess cruise at Foxwoods. There were some great aspects & some not so great aspects. The casino did not give free drinks to casino related cruisers which is the norm on Norwegian casino related cruises. The ... Read More
My friends won this Princess cruise at Foxwoods. There were some great aspects & some not so great aspects. The casino did not give free drinks to casino related cruisers which is the norm on Norwegian casino related cruises. The points earned at the casino (by playing) were worthless- no perks or gifts given. The layout of the casino was cramped. The main dining room, buffet, & cafe were great. Wonderful wait staff. The NY strip steak (last night/main dining room) was terrible- very tough. The nighttime movies by the pool with comfy lounge chair cushions & soft blankets (& popcorn) were a great idea. Our room steward was very attentive. Production shows not great; comedian was hilarious. Singer AJ Clark was very good. Pizza by the pool was significantly better than at Alfredo’s (the pizza restaurant). Would like more cooking demos; there was only one with no audience participation. Read Less
Sail Date December 2018
We're not "every year cruisers" but have had some experience. We normally choose Celebrity, but decided to try something a little different. I'm a big follower of reviews & Princess seemed like a good option. ... Read More
We're not "every year cruisers" but have had some experience. We normally choose Celebrity, but decided to try something a little different. I'm a big follower of reviews & Princess seemed like a good option. Embarkation was a nightmare! We stood against a wall for the better part of three hours waiting to board supposedly due to Coast Guard & Homeland Security Inspections. All the while an obnoxious, loudmouth cruise representative screamed into a mike like talking to a bunch of children. The delay may have been beyond the control of Princess, but they could have handled it much better. Better customer service could have turned a difficult situation into a mere inconvenience rather than a black eye for the company. The crew overall was very cordial, efficient & extremely hard working. After a couple of days, it seemed like greeting old friends. Some of the passengers, however, must have never recovered from the embarkation debacle because we've never encountered so many rude passengers! They were not only rude & demanding to the crew but to one another as well. Very disappointing. (note: we met several folks from the UK, Canada & Australia who were most polite & pleasant. The rudeness came mostly from our fellow countrymen from the U.S. Shame on us!) In comparing this particular ship to our Celebrity experiences: Our cabin was much smaller than a similar cabin on Celebrity. However, the storage space is much better on Princess. Bedding was wonderful!! The entertainment on Princess was fantastic so here I would rate Princess over Celebrity as I would the disembarkation, which went extremely smoothly. All other areas I would rate comprable. All in all, I would rate the cruise as good experience but still feel that Celebrity offers a better overall product. Read Less
Sail Date December 2018
As Platinum status members, we know what and what not to expect from Princess. This was our first voyage on the Crown - and the longest days at sea (20) (December 7-27, 2018). The Crown appeared to be maintained well, and thus far has ... Read More
As Platinum status members, we know what and what not to expect from Princess. This was our first voyage on the Crown - and the longest days at sea (20) (December 7-27, 2018). The Crown appeared to be maintained well, and thus far has been our favorite ship. The passengers during the first 10 days were -in my opinion - by far the most laid back and mellow. The second cruise portion was more multi-family oriented with kids, infants, and the things that go along with it - including the holiday Santa celebrations. I waited ALL year to take this vacation, after enduring stressful employment projects, so I was practically rolled on to the ship. We hadn't been to the Caribbean in 20+ years, so I welcomed the atmosphere, culture and the smells of the island. My husband and I are neither swimmers nor beach seeking people, but we enjoy meeting and mingling with the island culture - so we typically hire a taxi for a negotiated flat rate and get a VIP tour of the island. We did select a private tour company for Harrison's Cave on Barbados - and it was great. We enjoyed all the islands - and we didn't disembark at Princess Cays. On the ship, we had absolutely no problem with food selections, food choices, quality of food, lack of attention or a feeling of not being catered to. I didn't have to chop one veggie or fruit, and I was far removed from anything that even resembled and reminded me of a kitchen. I didn't have to wash a dish, make a bed, change linen, and keep the cabin tidy. The most difficult thing for us was remembering what day it was and where we would be. The fitness center was more than adequate. I was able to treadmill every day - at varied times and never had to wait for one. The mid-forward section worked quite well for us. I just need to do a better job of determining which is the best side of the ship to select based upon sailing direction. We will not be purchasing another internet package since it's included in Platinum Status. My Wish List for Princess: Upgrade and replace accommodations on vessels that are of certain age. Make available lawn chair for balconies - upon request. Get the satellite internet protocols corrected - invest in next-gen technology. Expand/Improve room service meal options. Consider popcorn too. (I’ll bring my own next time) Reassess and refine the embarkation/disembarkation processes for persons with disabilities and the elderly. New itineraries during the North American winter months. Bon Voyage Princess! Read Less
Sail Date December 2018
I love cruising from and back to Fort Lauderdale- because I live here! I always cruise Princess. Basically it’s great. Each ship is a little different. I was disappointed with the dinosaur internet and tv- movies system. Especially ... Read More
I love cruising from and back to Fort Lauderdale- because I live here! I always cruise Princess. Basically it’s great. Each ship is a little different. I was disappointed with the dinosaur internet and tv- movies system. Especially that there were a few days at sea. The crew was fantastic. The food in the buffet had lots of choices for anyones taste. The show group was just k. They tried very hard. But their choreography for the “old disco and soul music”. Wasn’t exactly corrected. All in all it was great. And this was the first time I had an inside room. But it was on Lido Deck my number #1 choice. Gym was excellent! The embarkation was bad. Because the ship just came from Europe and the crew had to go through customer ms AND the Coast Guard did an inspection. Everyone was in a large holding area and there weren’t enough staff to handle 3200 people waiting for so long. The dining room staff was exceptional. . Read Less
Sail Date November 2018
We have sailed on many Princess ships, and loved the itinerary that this cruise had to offer, visiting Princess Cays, St. Martin, St. Kitts, St. Lucia, Antigua, and Saint Maarten. This cruise was unique in that they are implementing their ... Read More
We have sailed on many Princess ships, and loved the itinerary that this cruise had to offer, visiting Princess Cays, St. Martin, St. Kitts, St. Lucia, Antigua, and Saint Maarten. This cruise was unique in that they are implementing their Medallion program, which is the way of the future. It is still not fully operational, and I must say that having a majority of older passengers on this cruise was both a challenge for the passengers and the ship staff. The Medallion provides you with medallion that works like a car fob to open your cabin. As you approach your stateroom, a screen, located where the mail holder was previously, shows your photo, welcomes you, and states that it is unlocking your door. When in the cabin, your names are listed on the screen, with door locked, showing who is actually in the room. A little creepy, but nice not to have to search for your card. The Medallion is part of a whole new Wi Fi experience that offers numerous apps to provide different services and entertainment. We didn't really use them, since I rather spend my time onboard off my phone or tablet. We did think it rather Big Brother that the staff knows exactly where you are at any time. We were in a mini-suite, which was great. Our cabin was immaculate and well maintained although the balcony could use a little sprucing up. Our room steward was efficient. Only regret is that he didn't provide us with a ship's log at the end of the cruise, which we had requested at the main desk. The strangest thing that did happen on the trip was at the Crown Grill. Service was wonderful, and the food was amazing. Had the black and blue onion soup and a filet. The meal was very filling, and I only ate about 1/2 of my steak, as my husband did, also. I was looking forward to eating the rest of it for breakfast the next morning, as I love a cold filet leftover for breakfast. When the server tried to take my plate after I said I was done, I stopped him to say I wanted to take my leftover, he stated that they are not allowed to let us take our leftovers. What?!? I argued with them, but they said the new policy was to protect us from illness. Ridiculous!!! They allow us to take items from the buffet or order room service, but when you pay for a steak you can't have it?? Very disappointing. As an Elite level passenger, we receive complimentary laundry, which used to also provide dry cleaning. The laundry if very appreciated, but was disappointed to find that the dry cleaning is no longer offered. With two formal nights, it's easy to need the service for a man's suit that might become soiled the first night. Probally our favorite spot on the ship was the Crooners Bar. The staff there, especially Jacky and Emil provided a friendly and fun place to gather before dinner. The location is central to all the activities, so you can people watch and see all of the activities. We also spent, probably too much, time in the casino where the dealers almost make it fun to lose, but even more fun when winning. The casino host provided us with some great room perks, such as chocolate covered strawberries and champagne. Really enjoyed have the strawberries with mimosas, we made, for breakfast. Ymmm. Onboard we saw a few shows and especially enjoyed the commedians. Simon Cotter was very funny, but John Bressler was fantastic. He was a amazing pianist besides being a comedian, and his finale of McCarther Park with the orchestra was exciting. Now for a short review of the cruise ports: On Princess Cays, we didn't do much but explore and enjoy a swim in the water, but that was very relaxing for our first day. In St. Thomas, we took a taxi to Hidden Harbour, one of our favorite locations to visit. It is a very laid back resort with a beautiful and calm cove for swimming. The restaurant had great pizza and, of course, cocktails. Next, was St. Kitts where we took the Scenic Railway tour around the island. It was fun and interesting, and the guide provided us with a lot of history and perspective of life on their island. When we arrived in St. Lucia, we decided to take an easy day and just shopped in the local area. We did take a ferry to town, but it just drops you off at a "straw market" type of area. Next we went to Antigua, which we loved. We took the ship's excursion to Nelson's boatyard and a couple of old fort locations. The views were breathtaking, and our tour guide was excellent. I think we might be back for a stay on that island, but hesitate with the driving on the left side of the road. LOL Our final island was Saint Maarten/St. Martin. We have been escaping to St. Martin for the last 20 years, but hurricane Irma has prevented us from returning, yet. We rented a car to tour our beloved island to see our favorite spots and see how they are recovering. The area around the cruise port shows very little evidence of the damage, but other areas, especially the French side are slow to recover. We used to stay at Alamanda Resort in Orient Village, which although still standing doesn't show any sign of being repaired. One beach bar has returned, but the rest of the beach is barren, except for a small bar, Perch Lite, down by the destroyed Club O area. The food on the cruise was very good, but I was spoiled last cruise when we had booked the Club Class. We will definitely book it next time. The buffet was good and better serviced each cruise, but I'm not a buffet fan, so didn't go there often. Except for the one day with the Pub Lunch, lunch was not available in the restaurants, so you could pick the buffet or the pizza and burger spots by the pool. We did try the Seafood Steamers, which is an upcharge, but found it strange. In the rather large restaurant area, only one other table was occupied. Doesn't seem very popular. The food was good, but the menu is limited. Loved the fried shrimp, but don't see the value justified the upcharge. Overall, we thoroughly enjoyed our cruise. As we experienced last winter on the Royal Princess, the majority of the passengers were elderly and many were sailing back to back cruises, some even three sailings. As one gentleman told us last February, he was going to book a month in Florida during the winter, but found that he could book cruises for a month for less, and all of his meals, laundry, maid service, and entertainment was included. A great value for your money. Read Less
Sail Date October 2018
October 18 – 28, 2018, Caribbean Princess, 10 Day Eastern Caribbean Voyager This is my 4th cruise on the Caribbean Princess, she has become my favorite ship in the Princess lineup. I consider her a midsize ship, even though I am ... Read More
October 18 – 28, 2018, Caribbean Princess, 10 Day Eastern Caribbean Voyager This is my 4th cruise on the Caribbean Princess, she has become my favorite ship in the Princess lineup. I consider her a midsize ship, even though I am handicapped, she is easy to navigate, ability to reach all decks and areas, and the cabins are comfortable, well equipped and easy to locate. I chose this cruise because of the date and the ports, Princess Cay (didn’t get off, don’t care for the port), St. Thomas (love it), St. Kitts (first time and loved it), St. Lucia (first time and I loved it), Antigua (second time, don’t care for it), St. Maarten (fourth time and found it to still be suffering from the hurricane). I sailed from the Port of Fort Lauderdale on October 18, 2018. I used the Princess transfers from the airport to the port and return. They are well worth the $20 because I know that the ship will wait for me and if I am extra early, they will still take me to the port, no hanging around the airport. Embarkation Embarkation was the best I have ever done. When I asked the driver of the shuttle bus about where to go for wheelchairs, he told me to sit tight, he would take care of me. A Princess rep boarded our bus and I was the first person off and taken right to the wheelchair waiting area. I waited 15 minutes and then was taken to check-in. After check-in I was brought to another waiting area, about another 15 minutes, and a Princess crew member brought me directly to my cabin. The total time was about 45 minutes, fastest time ever. Cabin I was in cabin R302, Balcony, Riviera Deck 14, Midship, accessible cabin. It was huge. Massive closet, lovely balcony, and a great bed. I have raved about the mattresses and pillows that Princess supplies to their passengers, they are amazing. The cabin was clean and ready for me to move into for 10 days. My room steward, John, was helpful but very busy. On the 7th day of the cruise my bathroom developed a leak which made the carpet wet in the hallway and wet in front of my bathroom door and the wall. It was so wet that it squished. I called to have someone come but they couldn’t fix it and it continued to leak until I disembarked. The cabin steward would suck up the water in the morning and at night. My cabin was located right at the elevators, so as soon as I got off, my cabin was right there, great location. Dining Room, Cagney’s and Buffet My dining room was the Palm, I always want the same time dining. Our head waitress was the slowest I have ever had. She had four tables, one with 2 passengers, one with 4 passengers and two with 6 passengers. I didn’t feel that this was a huge number for her to take care of. Our table was the first one occupied but the last one to leave the dining room. Dining time was 5:30 p.m. and most nights we were not out of there until 7:15 to 7:30, 2 hours. All of my table mates were unhappy about this because it didn’t allow us to go to the first show in the theater. The food, most of the time was lukewarm. It would sit at the serving station 5 minutes before it was served. The menu has standards that are served every night but the food that was new every night was not a large offering. Usually a fish, a beef and a vegetarian meal, that was it. There were 3 or 4 appetizers and dessert offered 3 or 4. I think the menu has been cut down drastically and I don’t know why. The one steak I ate in the dining room was so tough I could barely cut through it and was almost inedible. Everyone was waiting for the lobster night and all were disappointed. The lobster tail was the smallest I have ever seen. You would need to eat three of them to have a regular size tail. One meal came with scalloped potatoes and I counted 4 potato slices on my plate, another table mate the same thing, 4 potato slices. Cagney’s Steakhouse was amazing as usual, but the dessert selection has been cut down to 3 choices and ice cream. They use to offer about 5 to 6 different items, but not anymore. I couldn’t finish all of my fries and wanted to take them to my room but was told by the waiter, we can no longer carry food out of the steakhouse, this is supposed to cut down on illness. I take a plate of pizza or burgers to my room, take items from the buffet and use room service but I can’t take something from the steakhouse. This didn’t make any sense, especially since I paid for this meal. The buffet food I have always found lacking. The buffet seems to be larger and has a large offering of vegetarian items. Tables weren’t cleared right away so hard to sit down. I didn’t care for the food because it was themed. Caribbean one day, Spanish and India another. It is fine to offer some of those items but Princess needs to add regular menu items along with the specialty items. Entertainment Comedian, Simon Cotter was terrible, most audience members got up and left. John Bressler and Gary DeLena were a little better, but not much. The rest were production shows or individuals from the production show. They were good. Internet Some of the faster internet at sea. So easy to use and so fast. Cruise Director I have sailed for over 20 years and I feel that a cruise director can make or break a cruise for many people and I am one of them. I expect them to be visible most of the time, to engage passengers wherever and whenever they are out and about. They are the visible part of the Captain’s staff that mingles and gets to know the passengers. The cruise director, Steven, was one of the worst I have ever had. When I saw him walking around, he never stopped to talk to anyone but the crew, he never engaged a passenger in a conversation. Steven was in charge of the Majority Rules, Voice of the Ocean and the Marriage Match Game shows. He was so boring and not even funny. The other Cruise Director’s staff were there to cover for him because he was so bad. Casino This is where I spend most of my time. It was well run but was small by most ship standards. I read that in the refurbishment the casino lost about 1/3 of it’s space. This is sad because it is always crowded until about 10 pm. Sometimes it was hard to get a machine, yes there were vacant ones but not what passengers wanted to play. Library I use the ship's library all the time. This one is so small, I would estimate that there is only about 200 books. It shares it's space with the Internet Cafe, so there is no quiet reading in the library. Disembarkation Again, the easiest I have ever done. I went to Cagney’s for wheelchair assistance and was in and out in 15 minutes, through the terminal and on my shuttle bus in about 25 minutes. I used a program that Princess offers, EZ Check Program, and my luggage was picked up by 8 pm the night before and brought to the airport so I didn’t have to deal with it. It came down the carousel in Dallas/Fort Worth without a problem. The cost is $25 and so worth it to not have the hassle of luggage. I used Princess EZ Air for my flight and it was $100 cheaper than flying any other airline, so kudos to Princess for this program. Ocean Medallion was rolled out on this cruise. It wasn’t completely functional at sailing but it was a wonderful addition. Many passengers (70+) hated it. I loved that my door was open before I got to it. I could order anything on it. I could find out where anything was from my phone with no charges, and play my casino games with it. I hope Princess gets it functional on all ships soon. All in all, this was a wonderful cruise, very relaxing, interesting and exciting. I want to book it again to see other things in the ports, you can’t do it in one day. 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Sail Date October 2018
We are Elite on Princess and are very familiar with the ships. This cruise had a nice itinerary and for a 10 night cruise, visited some of the islands you don't get on a 7 night like Saint Lucia and Antigua. We have been on numerous ... Read More
We are Elite on Princess and are very familiar with the ships. This cruise had a nice itinerary and for a 10 night cruise, visited some of the islands you don't get on a 7 night like Saint Lucia and Antigua. We have been on numerous Caribbean cruises and for that reason haven't been back for a number of years. Ship had been refurbed in 2018 so it was nice to be on the ship with new carpeting, curtains, and furniture etc. without the wear and tear that all ships eventually suffer from. Also has the new restaurants like Planks and Steamers. However, once you get on a Royal Class ship, you definitely notice how congested and confused the buffet areas are on these Grand class ships. We had a balcony on Aloha deck. We don't like the balconies where others can overlook us. The usual cabin layout but the cabin had been refurbed so it was in great shape. It was so hot, so early that we couldn't really sit out even for breakfast coffee. However, the view and the fresh air at night is great. I love the deluxe balconies on the Royal class ships because it gives you the sofa as an alternative to sitting in a chair or on the bed. Especially important on longer cruises. The bed and bedding was superb. Wow, sleep was amazing. I am not a fan of the shampoo/conditioner. A product cannot do both. I preferred the bottles as before. Buffet was good as usual, great service in the buffet. Had breakfast in the main dining room a few times, nice to be able to get a cooked to order breakfast occasionally. Main dining room was good as usual. Great waitstaff. The Head Waiter was not so good. Noticeable by his absence. The maitre'd however was great. Enjoyed the entertainment but we don't bother with the Princess dancers, been there, done that. Wife took the steel drum lessons and the group were very good by cruise end. Ocean medallion. Much ado about not much. I prefer the cruise card. Being Elite with a black card on a lanyard, I found the crew makes a little extra effort to give you good service and she ship's officer make a point of chatting a bit. A nice touch for the Elite guests who have been good, long term, and loyal customers. The medallion opens the door, full stop. The patter had to be shoved under the door as they didn't put the mail holders up as they had before. Didn't get the log of the cruise as you had to request it.They ran out. Ticked me off. I guess ordering your excursions and your specialty dining using it would be simpler. I don't really see how giving everyone a medallion for every cruise is efficient but anyway. Plus they are all blue, if you want an Elite collar you have to pay $2.50. Its not a lot of money but still, really? I am elite and I don't get it included? Service was good.There was however, one buffet worker that looked like she was as unhappy as possible. I saw her several times and she looked the same. Princess needs to get her off the ship or at least away from the public as it was upsetting to see her. Wake show was horrible. We used to tune in for humour and entertainment on other cruises. We stopped watching it. Boring as hell. The entertainment director was dreadful. I don't know how this guy got the job? Could only understand about 2/3 of what he said. Boring and not funny. Unprofessional. An unmitigated disaster. Destination expert was fabulous. We oftern watched her shows several times, informative andf witty. We loved her. Ports were as expected. Generally interesting but on the other hand, how many beaches can you look at. Walked around a lot in the off tourist areas. That's where you see and learn more. Princess Cays, ho hum. Rather short stretch of beach. Not much to see, typical barbecue. All in all, the usual Princess experience, a consistently good cruise at a good price point. Read Less
Sail Date October 2018
We always fly in the day of the cruise and never had an issue until this time. Thank goodness I use Princess Air to book. Our 7:30 a.m. flight was cancelled 15 minutes before boarding due to the crew being stuck somewhere else. We ... Read More
We always fly in the day of the cruise and never had an issue until this time. Thank goodness I use Princess Air to book. Our 7:30 a.m. flight was cancelled 15 minutes before boarding due to the crew being stuck somewhere else. We managed to get a flight to Tampa and then a prop plane to FLL. We missed muster so had our own private one at 4. We should have been some of the first on the ship and instead we were in the last group. This was my 4th cruise on this ship - and the first since the upfit. Our cabin was C327. Great location, clean, awesome cabin steward. The new beds were just a little too firm for me but I slept OK. I just had this vision that I was going to lay down and go ahhhhhhh... and that didn't happen. I did like having a sheet. We were supposed to go to St. Thomas and Princess Cay (and we did) and then Hurricane Isaac made an appearance and instead of Antigua, St. Kitts, St. Lucia and St. Maarten we actually went to Puerto Rico, Grand Turk, Amber Cove and Nassau. After months of plannning the perfect island days it all went out the window but that's what happens when you cruise during hurricane season. Kudos to the Captain and crew for turning on a dime and providing us with smooth sailing and sunshine. Dining - We did Anytime dining. We mostly got a table for 2 so we could get to the theater by 7. We did share a large table one night when we had no plans and dinner just takes 3 hours. I enjoyed the company but I just can't sit there that long in those chairs. But it just takes that long when you have a table for 10 and your waiter has 3 of those. I found something to enjoy every night and basically did not have a bad meal. Marketplace (Lido) - I much prefer the setup on the Royal and Regal. And the selections. The food choices here were just so different. First it's not one big place. It is 2 identical separate places that don't connect and then you have Steamers and Planks on the back divided by another buffet. There is where the omelet station and egg hash station (scrambled) are. One on each side. You pick up a cup (the ones they put orange juice in) and you will it with ham, bacon, cheese, onions, etc and hand it to the guy taking the orders - on one side you'll get an omelet - walk around 6 feet and they will scramble it. They also cook eggs over easy or however you order it... compared to the front Marketplace where they have fried eggs and they are all burned on the bottom. The Pizza at Slice was excellent. The burgers, hot dogs, etc. at the Salty Dog were also good but they no longer have sauerkraut and for some reason the mustard in the container here was really runny. Shows - Bravo got a standing ovation and deserved it. The new show - Fantastic Journey had a couple doing an aerial act and they stole the show. One of the singers - I think his name is Randy Rhoten gave me goosebumps the first time I heard him sing and then after that they just did not give him songs that brought out the best in his voice. 1st Captains Party - for Gold and Ruby was held in the Princess Theater. The singers did a short show and the cruise director did a talk and then they gave everyone a ticket for a free drink up to $9.95 as you left. The drawing was for Elite perks for your cabin for the cruise. I hadn't been to one of these in awhile so I don't know if this is normal or not. 2nd Captains Party - for Platinum and Elite was held in Club Fusion. I got the date mixed up so I missed it. PES Lounge - held in Skywalkers. The menu just had the dates listed and no longer had different items listed per day. The first day was just a selection of cheeses, fruits, veggies, dips, olives. However, the second night had the steamed shrimp. I didn't make it to the lounge again. OM - Finally! We got a lanyard with the OM incased in plastic, plus a room card (also attached to the lanyard). Got to our cabin and it wouldn't open. Even the cabin steward had trouble, but it finally worked. It got better after that and I could hear the door unlock about 2 cabins away. The bars were set up with a OM reader. Other than that it was all you could do with it so far. Oops - they worked in the casino! The servers still need to see your card. They had a redudant system going getting on and off the ship. First you placed your ships card flat on the reader. Then you held it up for the next person who was scanning it. When you first get onboard the same thing happened. Anyway, they are slowly making progress Overall, this is a great ship, she's in pretty good shape and has an excellent crew. Read Less
Sail Date September 2018
Took this cruise for the ship (we sailed 3 years ago before the refit) and for the ports to be visited. The ship is in nice shape although it seems to be missing some signage. In the forward stair well in particular, it is difficult to ... Read More
Took this cruise for the ship (we sailed 3 years ago before the refit) and for the ports to be visited. The ship is in nice shape although it seems to be missing some signage. In the forward stair well in particular, it is difficult to tell what deck you are on and which way is forward or aft without going into the hallways to the cabins. The buffet area has been redesigned and works so much better then the old design. Flows better, reduces/eliminates lines, fresher appearance. The cabin (inside on deck 9) was well maintained, very clean and in a good location for a good night's sleep. We were 3 people in a cabin that can hold 4, closet and storage was very adequate. Bedding was good, except the heavy/hot duvet which we had removed for a traditional blanket (don't know why they bother!) We dined in the Palm Dining room (traditional dining) as well as the buffet for all meals. Very pleased with the variety, quality and freshness of the food. Service in both areas was excellent (this ship has a great crew that is very customer focused with a great attitude). Entertainment on this cruise was probably the best I've seen on a cruise ship in the last 10-15 years. Production shows were great as was the comic and the magician. We were scheduled to visit Princess Cay for the first port, but the weather would not be acceptable for tender transfer, so the port was skipped and we docked in St. Thomas 5 hours early, staying from 7am to 10pm. Went to Megan's Bay to swim and snorkel (took local transfer for $8 each, each way). Good facilities at the beach, restrooms, showers, food and beverage and the beach and water are beautiful. Next stop was St. Maarten, just a little shopping and light sight-seeing. Again, great beaches. Port is functional but still recovering from last years hurricanes, so not everything is open yet. This cruise had a total of 3 sea days, 1 going down, two coming back. All in all, a great cruise, meeting our expectations in every regard. Embarkation from Ft. Lauderdale took about 15 minutes, debarkation went very well also, very well organized. As with any cruise there are some people that don't know or don't care about rules, directions and common courtesy that make some experiences annoying, to say the least. We would certainly sail on this ship again (great crew) when the opportunity comes about. Read Less
Sail Date September 2018
Overall, this was a good beach cruise with stops at Princess Cays, St. Thomas, and St. Maarten, all of which have nice beaches with good access. Embarkation/disembarkation: These were the easiest I have ever experienced! Port ... Read More
Overall, this was a good beach cruise with stops at Princess Cays, St. Thomas, and St. Maarten, all of which have nice beaches with good access. Embarkation/disembarkation: These were the easiest I have ever experienced! Port Everglades and Princess Cruises have this routine down. Ship: Caribbean Princess was recently upgraded, but some areas are already showing gentle wear. Fabrics in high use spaces were already showing use, and there were already some dings on the walls of our cabin. The door locks were upgraded on our trip to be tap entry instead of key slot entry in preparation for the ship going Medallion Class. I hate that we missed out on the Medallion Class experience. Otherwise, the environment on the ship is very nice. A variety of artwork is displayed throughout the ship, and the decor of different areas is matched to the theme of the area. Cabin: Our cabin was as expected. One of the nicest features was the larger balcony. In addition, the TV included an option to view the movies that had been shown previously on the cruise during the Movie Under the Stars. We viewed several movies in our room this way. The TV menu also included a few episodes of popular and classic TV shows and several other movies. There are even a few Love Boat episodes featuring the Pacific Princess. There was a large closet area with plenty of room to hang clothes. There wasn't as much drawer storage as we have had on other cruises, but there was a cabinet with shelves in the closet area. The cabin furniture included the bed(s), two night stands with two drawers each, a desk with chair and three storage drawers, a small glass-top table, an upholstered chair, and the counter from the top of the refrigerator case. Dining: We always opt for the anytime dining, and we didn't have a significant wait for seating on any night even without reservations. One dining room is reserved for anytime dining for the entire evening, and a second one opens for anytime dining at 7:30. The ship's newsletter includes information about the busiest times for each dining venue so it is easier to plan for a good dining time. There is, of course, a buffet that is open for every meal that is predictably busy. If you can make it work with your schedule, I suggest going to the dining room for breakfast and lunch. The dining rooms aren't busy for these meals, so the experience is much more relaxing. If you do choose the buffet, Planks BBQ and Steamers have their own smaller buffets that aren't as busy and make made-to-order omelets for breakfast. There is no charge for breakfast and lunch. The seating is usually less crowded in those two areas. I also recommend going to afternoon tea. The string duo plays in the dining room while tea, small sandwiches, and pastries are served. Expect the beverage service to be slow. The bar service in the dining room is hit-and-miss. The server had a hard time when we ordered and Dark and Stormy, even after we explained it was just dark rum and ginger beer. We heard another couple also having trouble explaining what a particular cocktail contained. Shore excursions: The only excursion we took was to Magens Bay in St. Thomas. They kept us waiting in line, standing in the sun beside the ship, for too long before they let us board the bus. I was sunburned before I got to the beach. Magens Bay, however, is worth the trip. If I had it to do over, I would just get my own transportation at the port. Be aware that the shops close around 5 or 5:30 in St. Thomas. I was excited that we were in port there until 10:30 until I realized nothing was open. There is a straw market in Charlotte Amalie near the port, but there weren't many local products there. You can walk from the port to Charlotte Amalie, but it is a little over a mile. On-board shopping: This is pretty much what I have come to expect from cruise ships. I can't say there was anything special about the shops. There is a duty-free shop that sells alcohol, foods for gifts or snacks, and personal items you might have forgotten. There is a gift shop for cruise themed souvenirs. There are several shops for jewelry, accessories, and clothing. Because I don't normally buy higher end jewelry and accessories, I don't know if the deals on the ship are what they tout them to be or not. Casino: The casino seemed kind of "meh" to me. Pretty much what you see on any ship, but it seemed a little smaller to me. I don't go on cruises for the casino, so this didn't matter to me. Tips: The Lotus Spa on deck 16 is exceptional. Book a massage and book use of the thermal suite for your cruise. For a 7 day cruise, the cost was $119 for one person or $229 for a couple for the duration of the cruise. It is a great, quiet place to relax. You can book massages and services before the cruise, but you can't book the thermal suite before the cruise, so go to the spa on embarkation day to book. Cabana massages are available. The cabanas are in The Sanctuary, the adults only retreat on deck 17. You can book a half day for $40 per person or a whole day for $80. You can't book in advance, so go soon after embarkation to get the best selection of chairs and times. There is a pool on deck 14 aft with a bar above on 15. This pool is usually less crowded, but it also means that the cabins on 14 aft will have extra foot traffic as people go to the pool. The adults only pool is on deck 16 forward past the spa and in front of The Sanctuary. There is very little room around the pool, and the area can get a little crowded and noisy. The pool isn't very big, so it doesn't take very many people to make the pool feel crowded. Read Less
Sail Date July 2018
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