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2,492 Princess Eastern Caribbean Cruise Reviews

We chose this cruise of two weeks to relax after a stressful school year. We wanted to cover some areas of the Caribbean we had not visited before and check in on some that were old friends, but suffered in recent hurricanes. The ... Read More
We chose this cruise of two weeks to relax after a stressful school year. We wanted to cover some areas of the Caribbean we had not visited before and check in on some that were old friends, but suffered in recent hurricanes. The embarkation process in Fort Lauderdale can be a trifle chaotic. There is a lot of walking to get to anyplace. The gate agents were very pleasant and efficient. Once we had our boarding documents we were directed to the waiting area. For terminal two this is a pleasant area with ample comfortable seating, even small theatre looping Princess promos. The only downside is there is no efficient way to call the boarding groups. We waited about 20 minutes before we were called to board our group. Getting onboard was easy and efficient. On arrival our cruise card was scanned, our picture was taken and we were welcomed aboard. This all took about 5 minutes. Once onboard there were many crew members available to direct passengers to wherever they wanted to go on the ship. Since we arrived about 11:00 am we were too early to go to our cabin, so we were directed to the Coral Dining room for a quiet sitdown lunch. While we were eating the announcement was made that all cabins were ready for occupancy. So, after lunch we proceeded to our cabin. We were lucky to get the same cabin position we had on our last two cruises, an interior cabin forward on the Lido deck. This puts us close to the pools and the buffet. The lifts go straight down to the Princess Theatre on deck 7. The ship piazza was three decks high. It was somewhat understated with an undersea motif. Decks 5-7 are open here giving a feeling of space. Dining options include thend the Market Place buffet. There were also several smaller venues and specialty areas that serve foods at various times of the day. Behind the Market Place buffet on either side of the ship is Planks BBQ and Steamers, a seafood menu specialty restaurant. Both function as specialty buffets for breakfast and lunch, but charge a $12 upcharge for dinner. We enjoyed taking our buffet items and go to the Outrigger bar at the aft of deck 15, it was inconvenient to walk through Planks or Steamers to get there. Also on deck 15 were the Ice Cream bar, the Pizza kitchen and the Burger bar. All are convenient to the pools and open deck areas on the Lido deck. In my opinion the Caribbean Princess had some of the best entertainment I have experienced at sea. The production show Bravo was absolutely magnificent. AJ Clarke, a singer, was presented in several venues and was consistently enjoyable. Micca, the cruise director and his staff were not the most lively I have experienced, nor were they as present as most cruise staffs are. The downside was the apparent lack of bar servers around the ship. Never before have I had to go get my own drink. Routinely, just sit down and a server appears to take your order. This cruise required looking for a server or getting your own. There were times when no server could be found in the Princess Theatre before showtime. I also felt that some of the custormer services were short staffed. The shore excursions desk was rarely opened and when they were there was normally a line several passengers deep. Also, although we purchased a two week cruise Princess treated us as if we had take two cruises. The shore excursion desk would NOT talk to us the first week about the second week opportunities. Food on the cruise was routinely superb with large portions. As with past ships my favorite dessert is the Creme Brulee. I also love to try and enjoy the chef's cold soups, You won't find either on the buffet. The buffet is not only convenient, but always fresh and rotating flavors from around the world. Our two weeks on the Caribbean Princess had a few bumps, but in the main was relaxing and enjoyable. I will be watching to see if the trend toward cost cutting continues to cut into customer service, that could change my opinion. Read Less
Sail Date June 2018
Great value, convenient port for travel. VIP players club with special deals for those that attend the casino. Itinerary East and West Caribbean is lovely. Caribbean Princess is a lovely ship. Really like what they have done with the ... Read More
Great value, convenient port for travel. VIP players club with special deals for those that attend the casino. Itinerary East and West Caribbean is lovely. Caribbean Princess is a lovely ship. Really like what they have done with the Horizon Court area. Addition of 2 new specialty dining venues provide a greater variety. Decor in this area has been redone to create a lovely atmosphere. Entertainment is varied to find something for everyone. we especially are enjoying the Steel drum player. Very talented and manages to play many popular tunes with his drums..not exclusively reggae. Shore excursions are really good and top quality. Princess does a good job of keeping the flow moving with 3000+ on board. Multiple venues run simultaneously to allow passengers to attend a variety of performances and not be herded around like cattle. Could use a bit of improvement with WIFI access and internet...but a break from all that may be a blessing in disguise for many. .overall a fabulous ship and cruise. Read Less
Sail Date June 2018
This cruise was a surprise birthday present for me! I had been complaining about how we couldn't afford a cruise this year (we had to buy a lovely roof instead…) and my wonderful parents stepped up and made it possible! My parents ... Read More
This cruise was a surprise birthday present for me! I had been complaining about how we couldn't afford a cruise this year (we had to buy a lovely roof instead…) and my wonderful parents stepped up and made it possible! My parents are chronic cruisers who go 5-6 times a year - sometimes more (this year they’ll do 10!). They are the ones responsible for getting my family addicted as well! This cruise was selected with relaxation in mind. With three ports and four sea days, it's the perfect way to unwind and let someone else worry about making us happy - and did Princess pull through for us! With kids left behind grumbling about not going, my husband and I had our first vacation alone together in 10 years. Embarkation and disembarkation went smoothly. We had a balcony next to my parents and spent many hours reading and watching my favorite, mesmerizing reality show "Ocean Waves" on that balcony. I spent so many hours I received a nice sunburn sitting in the shade! Over all the ship was on good condition, we could definitely tell what had been refreshed and what still needed to be refreshed. The beds are sumptuously soft. The bathroom was clean, but definitely dated. Princess is trying to get up to snuff with technology. They have installed new TV's with current on-demand movies. Most of the time it worked – when it didn't, I figured out that if you rebooted the TV, it would reset and work fine. They also offer on board Wi-Fi which was spotty at best. They are still working out the kinks. While frustrating to passengers, I understand the problems with tech upgrades. Many people complained about not being able to connect to work (how very sad – work? On a vacation?). Once they get this nailed, it’ll be great to be able to message on board companions freely. The service was outstanding. Our room attendant, Allen was the happiest hard worker I've ever met. Every request was met with ninja efficiency. Every morning (and I am an early riser) his smiling face was the first I would see. His personality was infectious and utterly charming. He should be a game show host… Our wait staff was great as well. We had traditional dining where Richard and Alexander took great care of us. My parents are used to getting things “just so” and they accommodated their every whim. Our water glasses were never empty (my pet peeve) and their recommendations where never wrong. For breakfast my parents knew Michael in the main dining room from previous cruises and requested him every morning. He too took care of their “just so” requests along with his team mate Somsak. Again smiling, happy workers! Most of the bar tenders were ok. We found (and this is an important person to find on every cruise!) a great bartender, Topher, who made the best long island tea. Not too much sweet/sour or too much cola…just right. He was the first to learn our names and what we liked. We went out of our way to get our drinks from him – he tended up at the Tradewinds bar on deck 16. He also made some great suggestions on other drinks that we tried. The only “excursion” we did was to reserve the clam shell on Princess Cays. For my mom it was essential, for the rest of us, well, I spend more time in the beautiful water, bobbing like an apple. We went ashore in St Thomas and took a shuttle to Coki Beach for the best snorkeling ever (to date)! It was like floating in an aquarium. The fish are used to being fed biscuits so they are abundant. For more beauty, float around the rocks…such variety of colorful fish and coral! In St. Maartin we took a water taxi to Great Bay Beach and again did the bobbing apple routine. It was marvelous! The entertainment was pretty good too! We had the comedian Ronndell Smith on 2 nights – he is hilarious! I wished his set was longer. There was a great singer (eek! Can’t remember his name at present!). He energetically sang everything from Ray Charles to Michael Jackson. Most surprising, as I didn’t expect to enjoy it, was the production of Bravo! The show is touted as mixing opera with pop with the grace of ballroom. It delivered outstandingly. The opera pieces were easily recognizable, as were the pop selections – but the voices were amazing – stunning really. I’m getting goosebumps just remembering! It was phenomenal, beautiful and worth the price of admission anywhere. I watched The Black Panther, Thor, Ragnarok and Jumanji for Movies Under that Stars. It was nice! Attendants came around with popcorn that was better than AMC’s. Those movies would show up in on-demand the next day. The food in the main dining room was very good. I'm not picky, but my parents are and they were very happy with the food. The buffet is everything you expect a buffet to be. My husband prefers the buffet saying he likes all the different selections and he can eat whenever he wants. He always joined us for dinner and enjoyed that as well. I was very disappointed in the Salty Dog Grill. My burger was near cold as were the fries. Oh well, can’t be perfect at everything! The pizza was OK, I liked the Stromboli – it made for a small, quick, late night snack. We were treated to the Crown Grill by our travel agent. It was excellent. Husband had the filet and lobster tail (raved about it and he is a steak snob), my mom had the lamb chops (made yummy noises the whole time eating) and dad and I had perfectly cooked Chilean Sea Bass - ohhh such delicious bliss! The on board shopping seemed limited. The high-end nature of it turned me off. I’d rather have more souvenir type choices than department store selections. Do people really buy that much clothing on board? I love browsing jewelry I can’t afford though…and there was plenty of that. Overall, it was a fantastic cruise. Princess has always done an excellent job in my opinion. We hated to leave – but off to work so we can afford the next cruise…and the cruise after that! Read Less
Sail Date June 2018
This was my families third cruise. I would not recommend this ship at all. The ship had a constant vibration at all times which made it hard to sleep at night. The food in the dining room did not taste good and there was not much variety ... Read More
This was my families third cruise. I would not recommend this ship at all. The ship had a constant vibration at all times which made it hard to sleep at night. The food in the dining room did not taste good and there was not much variety on the menu each night. On past cruises we have been on the service in the dining room was normally excellent, on this cruise we waited for quite a while on our food and had to ask for drink refills. In order to have good food you had to go to one of the restaurants with the cover charge. I was also disappointed in the lack of entertainment while at sea on sea days. The majority of the entertainment was trying to buy something. We were also supposed to have four ports of call and one of our ports was cancelled before the cruise began without any explanation. Read Less
Sail Date May 2018
We chose this cruise lines because Princess was our honeymoon 15 years ago. I was very surprised with the food in the restaurant it was terrible! In the past the food was excellent and now the food was horrible! Also if you want to eat ... Read More
We chose this cruise lines because Princess was our honeymoon 15 years ago. I was very surprised with the food in the restaurant it was terrible! In the past the food was excellent and now the food was horrible! Also if you want to eat better you have to pay a restaurant on the ship. Also it was boring, they didn't even have music on. The room was a balcony room and it was very small. Total disappointment! Norweign was so much better I wont cruise with Princess again. The ship was beautiful but boring! More music is necessary! Caribbean music and more announcements of whats going on during the ship experiences! The pictures were very expensive and no lobster was given in the restaurant. That was always part of the restaurants menu. If you bring back the old ways Ill give Princess another try. For now I recommend not to travel Princess. Read Less
Sail Date May 2018
First off let me say that we have done 25+ cruises and most of them have been on Princess. We took this cruise as a extended family cruise with one toddler at age three. 2 adults in their 30's and 4 adults in their 50's. The ... Read More
First off let me say that we have done 25+ cruises and most of them have been on Princess. We took this cruise as a extended family cruise with one toddler at age three. 2 adults in their 30's and 4 adults in their 50's. The ship was recently renovated and it showed in some areas such as the buffet. Both of the specialty resturants located with in the buffet were used at breakfast and lunch as part of the entire buffet and this made could sense and flow but you really needed to walk through the entire area to see what is being offered. Don't miss the make your own fresh omelet station for breakfast but skip the ramen station at lunch as it was horrendous. Dinners in the MDR were are good and they really catered to our toddler and was much appreciated. We did Steamers specialty one night and if you stick to the seafood pots they were very good. Adding on a lobster tail and king crab for an extra 10 was very good here but a waste of money in Crown Grill. The pizza is now called slice but they still provide the great pizza along with other pizza type specialties every day. The grill is now the Salty Dog and provides the standard dogs and burgers as well as street tacos and an upsell specialty burger. The entertainment was really lacking on this cruise. The show Bravo was excellent but the others were just so so. The biggest issue is the venues that had other entertainment available were not able to accommodate all the passengers that wanted to partake. The islands were the standard Caribbean stops and most are coming back from hurricane issues but still have lots of areas that are still in need of recovery. The lay out of the ship was our biggest disappointment. Some elevators did not go to all the floors and to get to the traditional dining room you had to either take a specific elevator get to deck 7 and then walk down the stairs. The cabin was what we expected as we have had many mini suites and it was very comfortable and the new beds make a difference. The air conditioner did not work very well at all and if you needed a very cool room you were out of luck. The biggest asset this ship had was its crew. They were always smiling and asking if we needed anything. Did not have to wait for a drink waiter in any venue. Hubby said the gym was not big enough for the size of the ship and the amount of passengers. Read Less
Sail Date May 2018
The wife and I sailed on the May 26-June 2 2018 Eastern Caribbean and had a very nice, relaxing cruise/vacation. We are both in our mid-50's with zero children (but now a 1 year old puppy). This was cruise #40 for me, #16 on Princess ... Read More
The wife and I sailed on the May 26-June 2 2018 Eastern Caribbean and had a very nice, relaxing cruise/vacation. We are both in our mid-50's with zero children (but now a 1 year old puppy). This was cruise #40 for me, #16 on Princess (our first as Elite) and our 7th on the Caribbean Princess. We last sailed Princess July, 2014 (on the Caribbean Princess) and was excited to return to princess. Since that July trip we did 7 other cruises with 6 on Celebrity (all on various S Class ships) and one on HAL Westerdam over Christmas 2017. The ship I thought looked good, especially for a 14 year old ship and I especially liked the addityiopn of Cofferr & Cones and the remodeled buffet area along with Planks BBQ (did not eat at dinner but did have lunch & breakfast) and Steamers Seafood (did eat dinner, thought it was great at a very reasonable price). We also really enjoyed the updated television with the on-demand programing which had a very wide variety of free, recent movies and some television shows both classics (Cheers, Frasier, Love Boat) and various other types. The crew was great, very friendly and helpful. The only negative was the stateroom and bathroom (bed was great). After being on the Celebrity ships in various balcony cabins and the Westerdam in a Signature Suite the Caribbean Princess cabin, while cozy, has a tiny bathroom with the clingy shower curtain. No biggie but the standard balcony cabins are much nicer, in my opinion or the Celebrity ships (bether balconyn furniture also). Finally, this was our first sailing as Elite on princess and without a doubt the benefits are better for us than the Elite benefits on Celebrity. Read Less
Sail Date May 2018
We chose this 7 day Eastern Caribbean cruise for several reasons....most important...we love to cruise and we love Princess....we both had freeplay from the casino, and we wanted to see the progress in restoration from the Irma damage to ... Read More
We chose this 7 day Eastern Caribbean cruise for several reasons....most important...we love to cruise and we love Princess....we both had freeplay from the casino, and we wanted to see the progress in restoration from the Irma damage to St. Thomas and St. Martin. The ship was spotless, the service extraordinary, the crew warm and friendly. This was our third time on this ship in the past 12 months. We've always found the food in the MDR to be very good....this cruise it was outstanding. The beef so tender it could have been cut with a butter knife. We were fortunate to have our favorite waiter for 5 of the 7 dinners. We had a couple of minor problems, but they were quickly resolved. One them, the drain pipe in the bathroom sink started leaking. Someone came within 15 minutes of my call to housekeeping and had it replaced in 10 minutes. The casino slots were as tight as usual, but I did get lucky for a change and actually disembarked with more money than my wife lost. The one disappointment was the entertainment. One of the comedians had his show in the Explorer's lounge at the same times as the main show in the theater, so we didn't see him. He was replaced by a St. Thomas Folkloric show while still in port at St. Thomas (we didn't leave until 10 pm). It was the first time for the show....and if it's still offered while in port in St. Thomas, don't bother. The dancers were talented, but after 2-3 minutes, it was just a repeat of what they had done, again and again....very boring. Read Less
Sail Date May 2018
The best parts of this cruise was the Ft. Lauderdale port ease of access, the comfort of their beds, their countless trivias ( and I mean this was one of best sources of entertainment), and a general friendliness of the cruise director ... Read More
The best parts of this cruise was the Ft. Lauderdale port ease of access, the comfort of their beds, their countless trivias ( and I mean this was one of best sources of entertainment), and a general friendliness of the cruise director staff. Other than that, it was pretty disappointing. We chose traditional dining, because we wanted that bond with our wait staff. From the first dinner, we realized that wasn't going to happen. Our waiter barely unacknowledged us. Only briefly as we sat down and ordered, then again quickly as he took our desert order. Other than that, the only time he was at our table was to pick up or deliver dishes.. not drinks btw, those were few and far between. Now I heard, if you want good foid and service, visit one of their many "pay to eat" restaurants. Which is ridiculous for the price you pay for the cruise. Oh and btw... the buffet is the same, if not better at your local Golden Corral. Entertainment was a joke! Which is ironic, since the only shows they offered were 4 different comedians. I guess they hoped at least one would be funny. There was a rock n roll show that was ok. They had karaoke most nights, and a show called voice of the ocean. Along with a couple 45 min game style shows. Which is pathetic for a 10 day cruise. Leaves a lot of time doing nothing. We were so excited about the pools....5 of them!!! Too bad they were sooo cold no one could go in them. Most of the cruise they all stood completely empty. The hot tubs were nice, when they were not closed. Which wasn't very often. Oh, the aft elevators..... well you had to be very brave to risk those. ( or hungry, since every restaurant was at the back of the ship) but those elevators, would catapult you up or drop you down several levels without rhyme or reason. You were on their terms once the doors closed. Took us several attempts every time we used them. Quite scary and dangerous. I was actually shocked when I was reminded that the ship was built in 2005 and remodeled in 2017, seemed and looked much older. Our cabin wasn't that bad. But, the shower was extremely small. If you are over 200 lbs, or handicapped, be very cautious about booking without checking the sizes of the shower. As I mentioned in the beginning, most the cruise director staff was friendly, but.....if this is you first time on princess, be aware they cater grately to those with multiple sailings. So you may just have to wait a while to get service. As far as the ports and shore excursions, you can't credit princess with the same thing you can get with any cruise line. But, it was nice being able to visit 6 ports. Overall this cruise was a huge disappointment and waste of money. I would highly recommend either another princess ship or an entirely different cruise line. Read Less
Sail Date May 2018
We chose this cruise because we liked the 10 nights to some of the islands we have visited before. My wife and I have cruised on the Caribbean Princess 5 times. We really like all of our other cruises on this ship. Everythinng was ... Read More
We chose this cruise because we liked the 10 nights to some of the islands we have visited before. My wife and I have cruised on the Caribbean Princess 5 times. We really like all of our other cruises on this ship. Everythinng was really good. This time though was really bad for us. Entertainment was sub-par for us. After seing some of the shows and entertainers, I think I will come up with some type of show, and apply for Princess cruises for part time work. There were spots in the different venues that were just placed just to take up the time. Some of the entertainment felt like you were in a nursing home looking at anything that would make some people laugh. Don't get me wrong, I am 71 years of age myself. Most of the time my wife and me are normally walking the floors late at night trying to find something to do. Trying to find entertainment to no avail. Lastly, the food in the dining room was pretty good for myself, but the wife wasn't too impressed. Since she dosn't like fish, she had problems with the menu. She did like about four nights there. Some of the meals that I experienced were really not very good. Princess has always had the best Escargot, but not on this cruise. Why change a recipe that has always worked. The worst I ever had. Those had a bread crust on top. Yuck!!. The waiters we had was outstanding. In fact they were two of the best we have ever had. This includes Princess, Royal Caribbean, and Carnival that we have cruised on. The Marketplace meals was awful. I don't know where these recipes come from. The food available wasn't appealing at all. The names they gave this stuff was really amazing. It looked like yesterdays food made up into something. Some dishes were even there, but no name was given as to what it was. At breakfast there was grits one morning. The other mornings Buckwheat was available. Are you kidding me? That same bowl of Buckwheat sat there the the whole cruise, none missing. The best food was a sandwich station where someone made your sandwich for you. Another was a mimosa cake. It was available one time on the 10 night cruise. Oh yes. This cruise we didn't have to fill out a health form before sailing. Where questions were asked about your health. Colds, coughing, stomach problems, etc. Well there should be monitors throughout the ship. There were people coughing everywhere. I mean BAD coughs. In the dining room especially. These people should have stayed home and not passed it to others, or should have been quarantined to their rooms. The last 3 cruises my wife has come back home with a sickness off a Princess Cruise. She sure didn't come back NEW. Read Less
Sail Date May 2018
We picked this ship because liked the itinerary and length of the cruise. Embarkation and disembarkation were excellent. All of the cruise staff was excellent! Could have had more activities on the ship. Most of the ... Read More
We picked this ship because liked the itinerary and length of the cruise. Embarkation and disembarkation were excellent. All of the cruise staff was excellent! Could have had more activities on the ship. Most of the entertainment was very good. The dining in the dining room was very good as were the wait staff. We were extremely disappointed with the changes in the Buffet. Much fewer choices in the variety of the food. The food itself was not that good. Seemed as though there was less staff also. At times there was no water available in the buffet. However, the pizza and burgers by the pool were excellent. We have been on this ship several times before and were pleased but it certainly has gone downhill since the last "upgrade". We as well as many other cruisers were very disappointed that they have done away with the happy hour. It was always so much fun. There was a three day turn around for laundry, it used to be the next day. Too many upcharge charge restaurants. The 2 excursions we took were very nice but very expensive! In conclusion, we have sailed on Princess Cruises 20+ times and have always been pleased, so I feel bad about the negative review but I have to be honest. I probably will not sail on The Caribbean Princess ship again. Read Less
Sail Date May 2018
My girlfriend and I (both in our late 50's) went on the newly refurbished Caribbean Princess and she did not disappoint. This was our third cruise together (sailed together previously on NCL and HAL). However, this was my 53rd cruise ... Read More
My girlfriend and I (both in our late 50's) went on the newly refurbished Caribbean Princess and she did not disappoint. This was our third cruise together (sailed together previously on NCL and HAL). However, this was my 53rd cruise and her 57th cruise. We have been on enough cruise ships to know whats really good and what is not. We live in S. Florida and this allows the opportunity to cruise frequently. Neither of us have kids and we like to cruise while schools are generally in session. The ship is older but generally it has been very well maintained. The recent refurbishment was evident in many of the public areas, especially the Lido deck. That seemed to be fully re-done. The buffet was reconfigured to allow separate serving stations which is a pleasure. No waiting on one long line. Overall, the food was very good and this goes for both the buffet and the main dining room. We had anytime dining and always asked for a table for 2. Our longest wait time was about 15 minutes. We are pescetarians, and found the fish, salads etc. to be very good to excellent. For the most part, the food in the dining room was served hot & fresh. The desserts were delectable. The service was very good throughout. These people go above and beyond to please their customers. We had an inside cabin on the aft part of the Aloha deck (deck no. 12). We were concerned after reading about the propulsion issues especially being towards the back of the ship. We never felt anything in our cabin. However, we did feel vibrations at times at the Marketplace buffet on the Lido deck. Certainly nothing that bad. The one issue I had with the cabin is that they need to update them a bit. There are no usb ports in the cabin! I was surprised because I figured that they would modernized the cabins a bit during their recent refurbishment. Disappointed, but we lived with it. Also, the bathroom was very tiny. Again, not a catastrophic problem. The ship went to their private island in the Bahamas (though it was lousy weather that day and we did not bother getting off the ship), St. Thomas (nice friendly US Virgin Island), St. Kitts, St. Lucia (very friendly and nice island), Antigua, and St. Marteen. St. Marteen had some really good prices on jewelry and liquor. So does St. Thomas for that matter. The shows on the ship were at very strange times - 6:45 and 8:30. So, if you have any time dining and you wanted to go to dinner at a normal hour, say 7 or so, you will miss the shows. We went to a couple of the 6:45 shows and then went to dinner a little afterwards. Many people had the same idea so the dining room got a little crowded at that time. Nonetheless, the food and service was still very good to excellent. I went to the gym a few times and though it was above average. A little smaller than what I have seen in the past but certainly adequate. There was a duo of young women who played the violins in the Piazza. They were very good and always attracted a good crowd. The other duo who entertained in the Piazza was London Calling. Also very good. Overall, we had a really nice time and were sad to get off the ship in Ft. Lauderdale. Ten nights go by very fast when you're cruising on a great ship and having fun! Kudos to Princess for doing such a great job and we will no doubt be cruising with them again in the near future. Read Less
Sail Date May 2018
This cruise was the 10-day six port Eastern Caribbean Cruise: 1) Princess Cays 2) St Thomas 3) St Kitts 4) St Lucia 5) Antigua 6) St Maarten. The itinerary was great--good ports, except we only had 1/2 day in St Thomas due to a ... Read More
This cruise was the 10-day six port Eastern Caribbean Cruise: 1) Princess Cays 2) St Thomas 3) St Kitts 4) St Lucia 5) Antigua 6) St Maarten. The itinerary was great--good ports, except we only had 1/2 day in St Thomas due to a late arrival. But I can't comment on the ports or the shore excursions, because I missed all of them but the Princess Cays. Day 2 of the 10-day cruise, I tripped and fell in the Princess Theater (caught my foot on the light strip on a step). I BROKE my foot. To make a long story short, Medical Services and the ship's Security Officer were more concerned about accident reports than they were about my medical care or well-being on the cruise. We were filling out accident reports, before I was getting x-rays or medical care. The Medical Center nickel-and-dimed me for everything e.g. sizing a boot and instructing me how to use it cost $39 after charging me $196 for the walking boot! A $50 fee to get a copy of the x-ray, etc. Medical expenses exceeded the cost of the cruise! The most obnoxious charge was a $20 / per day charge to use a wheel chair. Princess made a profit on my injury! And they wouldn't waive this charge or did anything to accommodate me or make the cruise more comfortable. The only follow-up to the accident was from the Security Officer--the next day to interrogate me about the accident. "Had I been drinking?" NO, "Was I wearing my glasses?" YES, What shoes was I wearing? " Nothing fancy, just walking sandals. etc. They were more concerned about the accident/liability and blaming me, than they were about my well-being aboard their ship or making the cruise comfortable. I discovered the Caribbean Princess is NOT HANDICAP ACCESSIBLE. It was a challenge to get around, which made the cruise even more difficult. 1) Halls were too narrow when the linen carts were out in the morning and evenings, so we couldn't get a wheel chair down the hall. 2) Too few independent handicap restrooms 3) Handicap restrooms were often inside a public restroom where-wheel chairs would not fit or turn around through the aisles 4) Rest room doors were all HEAVY with no auto-open button, so just getting in/out on crutches was impossible without help from another passenger to hold the door. 5) We made reservations for dinner, requesting a wheel-chair accessible table, but several times, the table was up a step, so I still had to get out of the wheel chair and use crutches. The buffet was not wheel chair accessible. The aisles were just not wide enough when there are other people and the counters were too high to reach. If you're in a wheel chair, make sure you have a helper to bring you food. The Princess theater only has room for six wheel-chairs in the back, so you have to get to a show almost an hour before the show to get a space. The Explorer's Lounge and Club Fusion are tiered, so finding a space for a wheel chair was always a challenge....very limited space in the back or you have to get their early to enter through the side and sit up front. The lack of concern--even a free-drink coupon and the $160 charge to use a wheel chair just left a bad taste in my mouth about Princess Cruises. Princess could have offered something--even a drink coupon or a complimentary wheel chair to offset this horrendous experience. Just a totally disappointing experience from Princess. Read Less
Sail Date April 2018
We wanted to give Princess another try since we use to sail with them many times. this was our 14th cruise with Princess. We have been on most of them. Theater seats and deck chairs were never available. There were no accommodations for ... Read More
We wanted to give Princess another try since we use to sail with them many times. this was our 14th cruise with Princess. We have been on most of them. Theater seats and deck chairs were never available. There were no accommodations for disabled in the theater, or pool side. Passengers would put stuff on chairs no matter how many times they were told no reservation of theater or deck chairs, didn't matter, no chairs. The theater is small compare to same size ships. If there was an emergency and you were sitting in the first 25 rows you were going to die or someone wasn't going to make it. The aisles in theater were very small and so was spacing between rows. These two ships have no lounge on front top of ship for entertainment purposes or just for the views. You could watch pulling into ports on the tv. fell down three steps outside and needed a wheelchair and charged me 100 for the chair. We were told 6 pm for dinner but that seems to always change on Princess to 530 no matter what your reservation states. We could not wait to try out the Regal or Royal because of the marketing of these fairly new ships. Extremely disappointed. We have been on 68 cruises since 1968 Read Less
Sail Date April 2018
Princess Cruise Lines has always been a line with which I personally prefer to travel. I chose this particular cruise due to the value. Not having children allows me the flexibility to travel off-season when I can often get the best ... Read More
Princess Cruise Lines has always been a line with which I personally prefer to travel. I chose this particular cruise due to the value. Not having children allows me the flexibility to travel off-season when I can often get the best value for my money. Having travelled to the Ports of call offered on this cruise, it was nice to see that there were some different shore excursions offered than my previous cruise to these destinations. Princess Cayes in the Bahamas never disappoints if you are looking for a beach day or an adventure with the Southern Rays. This small island is well kept, very clean and offers a variety of fun and adventure for all ages. This was my first time in the water with the Southern Sting Rays. I admit that I was a bit nervous at first but, quickly relaxed once the "handlers" educated me on what to expect and how to interact with these beautiful, docile Rays. They were extremely silky to the touch and very friendly. At less than $40. per person for this excursion, I would highly recommend it for young and old. The group of people I was with ranged in age from about eight years old to sixty. Everyone left with good remarks on the experience. My favourite experience on the Royal Princess was the "Encore" show. It was a very operatic production featuring a guest Soprano who was one of the most talented vocalists I have ever seen on a cruise ship. Even the orchestra was well selected to include a string trio of three ladies from Belarus who demonstrated great skill with classical music. The entire show was one I thought deserved the standing ovations it received. One thing I must caution about is the extremely hot deck surfaces in the adult pool and hot tub area. Don't even consider crossing from your lounge to a hot tub without wearing your flip-flops or sandals. The result will be instant blisters. It happened to me. Wear your flip-flops right up to the edge of the pool or hot tub. Even the steps leading to the pool and hot tubs are painted to look like brown wood. THEY ARE NOT!!! HOT! HOT! HOT! I was not the only burn victim who actually got blisters in seconds. A helpful tip for those who are light drinkers such as myself: you may want to consider ordering the 375ml bottles of alcohol for your stateroom. these must be ordered and purchased online at least a few days or more prior to the sailing date. This option is not available once you set sail. It's quite economical and there is a decent variety of liquor from which to make your selections. I also ordered a soft drink package which included frozen "mocktails" such as Daiquiri's, etc. I knew I would not get the value from the unlimited beverage package at approx. $59. per day. If you do like wine with dinner, ordering by the bottle or a wine package may be a better value as they will re-cork any left from your first use and it can be consumed another time. You may also bring on one bottle of wine or champagne in your checked luggage per person. If you don't consume it in your stateroom, a corkage fee of $15. will apply. Read Less
Sail Date April 2018
Hello, I spent 34 days on 3 back to back cruises, same cabin, on the Royal, beginning with this one. I have been on the Royal before, the Regal as well. I did this 7 day Caribbean, the 15 day Southern Atlantic crossing, then the 12 ... Read More
Hello, I spent 34 days on 3 back to back cruises, same cabin, on the Royal, beginning with this one. I have been on the Royal before, the Regal as well. I did this 7 day Caribbean, the 15 day Southern Atlantic crossing, then the 12 day British Isles. What a great “made up” itinerary for a great fun journey. If you have the time, this is something I will always look for at the turn of the seasons. It was my mini world cruise. With that said: The Ship The Royal is a pretty ship. She has some design flaws in midships, but all and all, the Royal and the Regal do a good 4 star hotel job of keeping 3500 people from being on top of one another. She is big, and does have a midships stairs issue, so the elevators midship are generally very busy. If you are able bodied, well go Aft and up that way. Forward works too, but sometimes clogged by the theater. Cabins are nice. The bed is comfortable, there are good size to spaces. The closet separator is good for friends traveling together providing a little changing privacy. One of the things I like about Princess ships. Princess really needs to do better on the towels. They are motel 6 sized, silly things like that make the difference in how your stateroom feels. I was recently on P&O Britannia...same Carnival brands, and exactly same make/model as Royal, but such better linens, decor, toiletries. There are plenty of outdoor spaces, reasonably designed. The challenge I find with my princess cruises is often not the space but the lack of adherence to rules, whether dress code, or saving chairs by the pool, or washing hands, or just plain I rudeness of the passengers. I will say after 34 days of some inexcusable behavior on Princess, i went to a P&O Norway cruise. The British have such better manners. Food & Beverages Food is hit and miss. I’d seen everything on the menu. My advice, take it slow, find things you like...Breakfast is always just fine, there’s an omelette station and fresh eggs, Oatmeal is good. At lunch I found a little side right near the entry by midships, they made gyro meat, chicken, tzatziki, tortillas, pitas, grilled delicious veggies....it was a lovely way to have a lunch with light good for y ou food. Crown Grille is good, I think the Italian is overrated. The pizzeria in the Atrium is very good, and always pleases when not wanting dining room. The princess favorites on the menu never fail to be exactly what you expect. Food Service It was better than average. However, none of the waiters knew their wines, nor did the dining room bar staff. Additionally, there were wines not in stock although on the menu in the dining room but available at the wine bar. In fact these were their signature wines. Bars and Bar Staff Princess, Carnival and I’m told Cunard have some of the best bar pours by far, the best brands and good variety and to top that off, some very incredible BAR STAFF. The bartenders, the bar wait staff know their drinks, their wines, and most importantly their customers. Many a repeat Princess Cruiser, cruiseaholics, frequent and befriend their most favorite bartenders.....and bars, or wherever their bartender resides. These people work hard. I watched them remember hundreds of passengers names and drink preferences in the 34 days. Tip your bartender! Wine venue is a nice change. Personal favorite is Crooners (but depends on the entertainment) Service Outside food and beverage there are so many nameless folks that make a cruise wonderful. You meet your cabin attendant, but we often overlook the bathroom guy/girl, the busboy, the baggage guy. Please smile at them, and if they go the extra mile think about a tip. It will make their day. There was a young lady that was in charge of the restrooms at the end of the ship. I saw her day in and day out ....from my balcony, when in the common areas, on Lido, on Promenade. My friend bought her a box of chocolates and gave her a small tip, thanking her and citing how we’d seen her diligent in her duties. (She would step out on Promenade every time she was cleaning those restrooms, and always look at the port, weather, etc.) Details/Mis. Extremely long queues at tour desks. Understaffed, not open many hours. Similarly at future cruise desk, this is ridiculous to me, as those of us who are repeaters love to think of booking whilst we are on. Customer Service is awful at the reception desk. Passport handling, some interesting ideas, but overall there are some risks being taken with valuable personal documents that really need some better structure. I’ve sent a separate letter to Carnival Corp in both UK, and USA to address these concerns. Itinerary I made up my own. The crossing was lovely, broken up into maximum 4 days at sea by Bermuda and Azores. The British Isles was a great itinerary. Summary Princess is a good value, with good ports and this ship is a nice ship. I recognize that the itineraries I chose may attract a much older crowd, however, It was clear princess was catering to a very high average age here. I’m no spring chicken, but when the rules are there that no scooters are allowed on tenders, they are there for a purpose, and your complaining about rules that protect the majoritiy of passengers’ safety does nothing for everyone else’s experience. This was also true of some of the entertainment. It was clearly geared to some quite older generations. Nothing wrong with Sinatra, but let’s not go back to “1928” as one of the most horrible entertainers would routinely play (daily). I luckily got to see the entertainers switch up a bit. Princess will lose folks like me, the upscale chronic Gen X late Boomer cruiser. I’m already looking at other lines. Generally to all passengers, Don’t cut the lines, don’t save the chairs. Wash your hands, cover you coughs with your sleeve, wash your hands again! Read Less
Sail Date April 2018
Overall, visually, the ship is beautiful. For the specifics of my experience, I'll give the good stuff first! The multi-leveled atrium was very elegant, yet comfortable. There was always something going on in this area and it ... Read More
Overall, visually, the ship is beautiful. For the specifics of my experience, I'll give the good stuff first! The multi-leveled atrium was very elegant, yet comfortable. There was always something going on in this area and it made you stop and lean against the railings to watch, several times a day as you passed through. Also, the lighting throughout this area gave off a warm glow that just made it all feel welcoming. The ship's staff was top notch, always. So much so, that we made a point to stop by the gift shop, daily, to say hello to our favorite staff member, Olga. She went out of her way to make suggestions or to just joke with us. Cannot say enough good things about her and everyone else we came into contact with. While visiting the pools and pool area, we stayed, exclusively, in the "adults only" area of the ship. The adult pool was was very comfortable and the seating layout of the deck chairs was quite accommodating. If we wanted a more shady area, great. A sunny area, also available. Though we never used the general pool, where the kids were, that area was pretty welcoming in general, as the big movie screen played various concerts during the day. You could enjoy the concerts and the energy of the performances in any of the tiered decks that fanned up and away from the bottom floor pool deck. All of the outside ship areas were pretty amazing. The decks and views and running track, etc. It felt very spacious and quite peaceful. The poolside food (the burger joint and the pizza joint) were very, very good! Always fresh and very tasty! The buffet had two areas: a limited selection side and a full version side during more prime hours. I found the buffet areas to be the most consistent with food quality. I won't get into specifics about each and every dish, because everyone has different tastes, and reading specific food reviews on here has driven me nuts recently, but, I whole heartedly disagree with anyone who complains about the buffets here. I found pretty much everything to be well prepared and always meeting a high standard. I LOVED the ease of many floors having self service washing and drying machines. I've always been a bit annoyed in other experiences regarding laundry and costs associated, probably more on principle than anything, and this ship allowed for me to pack less because I knew that I could just toss a load in the machine and start fresh again. I loved Alfredo's (made to order, custom) pizza restaurant, off the atrium. And I especially love that it was not a specialty restaurant, but rather simply included with your cruise. It felt fancy and special and tasted the same. I very much enjoyed the main theater entertainment on the ship. I went too every evening show available and the singers and dancers did a great job for us all week long. I cannot really comment to some of the smaller venues, as I didn't partake. I tended to be in the casino more than I should have because I was enjoying the Hold Em table. I did watch some of the smaller shows on the tv the next morning. The ports we stopped in were great. I was choosing a cruise that only had three stops (out of 7 nights) because I wasn't in the mood to do a ton of running around, and these three stops were pretty good! Virgin Islands and St. Marteen were exceptional. Princess Cays (Bahamas) was kind of corny, but not bad. (Princess Cays is a private beach area in the Bahamas that is basically an island area owned and operated by the cruise line) Its too far to get to anywhere else (by car) so just enjoy the day on a beach. Some things that were not as great. Thought I loved the "anytime" dining option, I didn't love any of my experiences in the main dining rooms. It wasn't bad, but just wasn't great or memorable in any way. Maybe I was spoiled with my very first cruise (on a Celebrity ship), but the dining room was not particularly pretty or luxurious, and I felt severely overdressed on formal nights, as the decor didn't call for it. And then to add that the food in here was 'meh', I just couldn't wait to be done and go to one of the other areas of the ship I enjoyed more. The cabin. I'll go into more below in cabin section, but, other than the big screen tv that had tons of "on demand" movie options (I like the tv on for bed), the room was surprisingly not good. The layout of many areas on the interior of the of the ship were not fluid. A lot of dead ends and hidden areas that are weirdly places, such as a couple of the lounges and performance areas. I did not enjoy that the only place that you could get something to eat at night was at a place that had, maybe, 5 finger sandwich options, much like the food offerings at a Starbucks. Felt strange to me that a ship this large didn't have a limited offering in one of the buffet areas, as I have had on other ships. All things considered, I would definitely rate this ship, and experience, as "very good". I will be sailing on its sister ship, the Regal Princess in in August of this year, so will be interesting to compare the two! Read Less
Sail Date April 2018
We booked this cruise to celebrate 48 years of marriage and we were confident that Princess would meet our needs. Since we had attained platinum status, the extra perks were great. We felt that service overall was outstanding especially in ... Read More
We booked this cruise to celebrate 48 years of marriage and we were confident that Princess would meet our needs. Since we had attained platinum status, the extra perks were great. We felt that service overall was outstanding especially in the Allegro (traditional) dining room with Hugo as our waiter. I also wanted to increase my order from 1 dozen red roses to 4 dozen red roses to commemorate our 48th anniversary and Dimitri from Passenger Services and the Florist on board made this happen. The floral arrangement was beautiful. The food was exceptional and the weather even cooperated with temps in the high 70's and warm breezes with blue skies every day. The variety of dining options satisfied our appetites and then some. I will stay away from a scale for a week or so. We definitely escaped completely and returned with priceless memories of our time together. Thank you Princess crew for another unforgettable cruise. Vic & Donna Beach Park, Illinois Read Less
Sail Date April 2018
We choose this cruise because it fit our timing with trying to get several family members together. We have previously cruised with Royal Caribbean. Embarkation at Port Everglades was fast and smooth. Disembarkation was not. Lines were ... Read More
We choose this cruise because it fit our timing with trying to get several family members together. We have previously cruised with Royal Caribbean. Embarkation at Port Everglades was fast and smooth. Disembarkation was not. Lines were long. The Royal Princess is a smaller ship that the RCL Navigator of Seas so it did feel like we could get around the ship easily. It seemed to us that the cruisers on the Royal were older demographic than what we expected. Our balcony cabin which was on Caribe deck was nice but smaller than what we expected. Janet our steward was friendly and helpful. We did find that the dining for one of our party who was lactose intolerant was not so accommodating than on the RCL NOS. On RCL, the chef created dishes with substitutions while on Princess our family member had to find something on the menu w no milk and cheese. Most of the time it was chicken but there's only so much chicken a person can eat in a week. The server at Angelo's was great and offered our member different items without cheese and suggested a custom pizza just for him. We had traditional dining at 5:30pm which was fine. The only time it wasn't convenient was when we tried to watch the new show Silk. By the time we finished dinner the theater was full with the next show not until 10:15pm. They should offer a third showing possibly on a different day since so many people were not able to see the show. We really enjoyed the cooking demonstration by the chef and the navigational talk. At all the ports, we did individual excursions (not Princess) for Princess Cays, St. Thomas and St Martin which worked out well for our family. Read Less
Sail Date April 2018
We love princess, and the fact that they give $100 credit to Veterans. Food is great, itinerary was what I wanted. Royal Carib. is our second choice but they are becoming the modern "Pirates of the Caribbean" in that they ... Read More
We love princess, and the fact that they give $100 credit to Veterans. Food is great, itinerary was what I wanted. Royal Carib. is our second choice but they are becoming the modern "Pirates of the Caribbean" in that they "Nickle and Dime you" for everything. Our room steward and the one in the adjoining area were very friendly and helpful. I have a small mobility scooter, that fits in the room but often one of the stewards had to move one of the laundry carts, and they rushed to do it. We had a very nice group of table mates at our dinner table. Used the Horizon for breakfast and lunch, food was good, for buffet. We did not use the shore excursions. Instead we hired a local cab driver. We have one in St. martin that we have used before, and email him prior to disembarking. He is half the price of a ship excursion and it is a private tour. He never wants to be paid until we return to the ship, as this ensures that he will pick us up. The shows were great especially the comedian.Troy Thirdgill. Read Less
Sail Date April 2018
the island of Princess Cays needs to be upgraded. we did the surf fishing, which should be discontinued, You either fall ,or loose you lure on the rocks, no chance of catching anything. St Maarten was very eye-opening and sad, hoppefully ... Read More
the island of Princess Cays needs to be upgraded. we did the surf fishing, which should be discontinued, You either fall ,or loose you lure on the rocks, no chance of catching anything. St Maarten was very eye-opening and sad, hoppefully They get there act to togh=ether and rebuild. We went to the Ocean Terrace seafood bar, on the last night and they had no oysters left, but im sure they could have found more. the fact that Princess has deleted happy hours , for some reason makes no sense. MY wife and i are platinum sailors and the special "drinks" that the had in Club 6, were awful, and should have been expnaded. the dinner buffet choices were very poor, while lunch and dinner were great, we decided on a quick bite before the comedy show, the choice s and service, seemed to say, Go to the dining room Read Less
Sail Date April 2018
Princess really surprised me as I thought my parents had got us into something really boring. Boy was I wrong! The staff was outstanding and very friendly. The on-board entertainment, food, activities and amenities are excellent. I ... Read More
Princess really surprised me as I thought my parents had got us into something really boring. Boy was I wrong! The staff was outstanding and very friendly. The on-board entertainment, food, activities and amenities are excellent. I do wish however that there was some entertainment geared more towards a younger crowd, not in youth centres. The ports we visited were really nice. We got to see the damages done by the hurricanes and kind of step back into reality during vacation mode - really an eye-opener to the natural distasters. I’m very glad Princess didn’t skip out on these ports due to damage in the towns (not on the port itself - they were built up nicely). All in all, will recommend over a hotel as you get a lot more for that price, such as food, sightseeing new countries, staff, 24hr. support and entertainment. Also the gym view is amazing! Thanks for a perfect first cruise - we will probably do it again some time in the future! Read Less
Sail Date April 2018
This is an excellent cruise with the exception of the excursion on Saint Maarten. The Regal princess is not one of the superliners but had all the excellent options typical of a great cruise line. Do not consider the Flying Dutchman/ ... Read More
This is an excellent cruise with the exception of the excursion on Saint Maarten. The Regal princess is not one of the superliners but had all the excellent options typical of a great cruise line. Do not consider the Flying Dutchman/ Rain Forest Adventure. The staff was unsafe, It will take much longer than planned, the service was disrespectful and I’m surprised Princess sponsored them. Shame on the Excursions team for recommending this excursion. The certified diving on St Thomas was very good! The cruise itself was otherwise lovely. The room stewards and dining room staff were excellent. we are pleasantly surprised that the extremely high quality of the entertainment. The shows were Broadway quality. Although the ship was full, the staff handled the volume exceptionally well. The food was excellent, and typical for my Princess experience. My wife and daughter are vegan and always found the staff accommodating and the food tastefully prepared. Read Less
Sail Date April 2018
We really loved this cruise itinerary! The ports were amazing!! Couple tips were get out an hour early if you make port midday some people waited hours to get into Dublin day 1! Every other port was simple and well done with complementary ... Read More
We really loved this cruise itinerary! The ports were amazing!! Couple tips were get out an hour early if you make port midday some people waited hours to get into Dublin day 1! Every other port was simple and well done with complementary shuttles in some ports too! Missed tender in guernsey so be prepared if it’s waves you are not leaving! Food at dining room was amazing bring a suit for formal night as menu was awesome lobster and other amazing mains!!! Skip the pricey tours all were easy enough to do yourself or getting a car online or train! Every City was so friendly especially Ireland and Scotland! Visit the willow in Invergordon by station for good local time and the ferry tap in south queens ferry for local fun too! Darkey Kelly was fun in Dublin too best! Shows were amazing!! We caught almost everyone there was always something to do and the sea days were a welcome relief of touring around. The really only stand out bad thing was the disembarkation! One hour late tensions were high there were some bad eggs in our time group and there was yelling and arguing it was crazy to watch and unfortunately our last memory of what was an amazing cruise. I don’t see why people couldn’t simply show staff their plane tickets and leave as priority if their flight was close! Tip do your own disembarkation with your own luggage at 6:15 there are elevators super easy. Read Less
Sail Date April 2018
I sailed this cruise for my birthday (27) and loved the ship and itinerary. However, I do wish the ship had more late night activities. There were hardly any comedy shows and most shows interfered with our 8pm dinner in the dining room. ... Read More
I sailed this cruise for my birthday (27) and loved the ship and itinerary. However, I do wish the ship had more late night activities. There were hardly any comedy shows and most shows interfered with our 8pm dinner in the dining room. However, the food and service were excellent. I will warn you though, the chocolate martini on Princess is basically straight vodka with a swirl of chocolate in the glass. It burns the whole way down. The Milky Way is what most would consider a traditional chocolate martini. The bar staff got mad when we sent the drink back because it was too strong and we did not know it would be made this way. We did scuba diving as an excursion in St. Thomas and loved it. However, the reef was a little damaged from the hurricane and was not as colorful as it used to be. I still recommend this excursion because the sea turtles were amazing. Read Less
Sail Date April 2018
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