We have been loyal princess customers (don't insult us by calling is "guests"- we pay for the experience) for 25+ cruises. We chose this cruise for its itinerary and it being on the emerald, a ship on which prior cruises were top notch. This cruise deserves top notches only for the stateroom service and accomodations, embarkation, and debarkation services. We felt crowded everywhere. It was ...
Had been planning this cruise for a couple of years as a celebration for my retirement. This was our first Princess cruise because we had heard many good things about them and we were looking forward to something a bit more upscale than the fun ships but not a "premium" brand. First day our bags were never delivered to our cabin. I found them abandoned in the passageway about half of the ship ...
We like to escape the dreary Midwest Winter in March or April. Having had excellent experiences on the Emerld among our prior 30 Princess cruises, we chose this one because of the inclusion of Trinidad (first time) and previously enjoyed Caribbean ports. Great Delta flights between home and FLL was another attraction. First the praises for our mini-suite cabin; maintenance was excellent. Only ...
We are seasoned cruisers, platinum members on princess cruises. Took 10 day Caribbean cruise, left from Fort Lauderdale on 2/17 on enchanted princess. First day we knew something wasn’t right. Sick people and staff. People coughing, sneezing, and visually sick. Cruise was mainly older people, would say average age was over 60. Older people just don’t care who they cough or sneeze on. MDR, or ...
We try to do the Carribean in February to get away from the cold and snow. We are Elite with Princess. We did not like the Enchanted Princess. This was our first cruise on the Royal Class ships. We were in a Standard Balcony room
ROOM- one of the smallest we have cruised on. Serviceable but small
Bathroom- very small almost cannot turn around without opening the door. Shower was ...
Someone below said 'beautiful ship." It may have been when launched, but she is very tired now. She does not come close to being as beautiful as several NCL ships we've sailed. I thought Princess would be a step up from NCL, but that was not the case at all onboard this vessel. I was disappointed in the food quality---particularly the Crown Grill, their specialty restaurant. The breakfast pastries ...
First time on Princess (over 30 cruises). But it was at the right time, place and price. You were required to do almost all pre cruise on you smart phone App. NO Computer. Getting through the App was hours and hours of frustration. You had to search to find what you had to do before boarding... no list .... NOT user Friendly. On that alone I would not take another Princess Cruise. The ...
For those of you who just want a summary for your trip: Prices are up, service is down. Staff was completely overwhelmed, and the responsibility falls directly on Management. As stewards of the company that we are all stakeholders and shareholders of they should be ashamed. This is not the Princess Cruise Company that we know and love. They didn’t even give you a glass of cheap champagne to toast ...
We have done 67 cruises with Princess now and this one must be considered the most disappointing. First and foremost we disliked the layout of the ship especially the Retreat area with its 3 foot deep adult pool which does not have a walk in step feature and the equally shallow wallowing Wave pool situated on Lido deck making it feel very crowded with all the tables and chairs and the Wake bar. ...
The Caribbean Princess needs to be remodeled or taken out of service. It is dated and subpar. The pools did not get cleaned with a filter (as standard on land) and by the 3rd day all pools were murky and had a sheen of body oil and sunscreen.
The service was good with exceptional staff at the Wheelhouse Bar and Lotus Spa. The cruise was very short staffed but the crew that was present did a ...