Chose this cruise because we wanted to see Fall Colors in Canada/New England and had had favorable experiences on Princess in the past.
However, this is an OLD ship (2004 refurbished 2019) and shows its age as well as lack of modern amenities. Although we didn't pay the most for our oceanview cabin we did not expect it to have bunk beds which protruded from the wall on either side of the queen ...
We had booked this cruise hoping to see fall colors but much of the trees had not yet turned. We booked an overnight stay in Montreal with Princess before embarking on the cruise. Montreal accommodations were nice but the transfer process was lacking. The busses picked us up so late that we didn’t reach the ship until 4:00 pm which caused us to miss out on several hours in Quebec City. The ...
We went on a miniAlaska cruise from Vancouver, ending in Seattle. The checkin process in Vancouverwas poorly organized. We ended up standing in line for over an hour. The ship itself is OK but in need of upgrading. Staff for the most part were friendly and helpful. We disembarked to have lunch in Ketchikan. When we returned there was a very long line to get back on the ship. Only one ...
My wife and I have sailed on 4 cruises to various places. We have sailed on Royal Carribean and Norwegian. The most recent was on Princess to Alaska. The boarding experience was lacking. Very long line and not very organized. We told the person to use the main credit card for the secondary passenger, but apparently that did not happen, so we were called back down to guest services during the ...
We are loyal Princess Cruise passengers, and this was our tenth cruise with Princess, first trip on the Crown Princess. While Alaska was absolutely amazing, we were really disappointed with the experience on the ship. The food was probably our number one issue, with very few choices on the boat and a very lackluster buffet. The variety wasn't there, and they often put out stale and old items. One ...
We choose this cruise because it travelled to places in Canada we have never been..... and still haven't been to. We did encounter the pre bits of Hurricane Lee and the Captain made the decision to skip Charlestown, PEI, Halifax, NS and Bar Harbor, MN and shelter for 3 days in Boston. So we missed over 60% of our cruise and spent 3 calm days in Boston for a Hurricane that never came... beyond ...
I wanted to visit the British Isles and after an exceptional cruies to Alaska, was ready to experience the same here. Unfortunately that was not the case. I was totally disappointed. The ship was in dire need of renovations, my cabin has shredded carpet, poor plumbing, ( bathroom flooded, toilet clogged). I understand maintenance issues happen, but when I have to wait in excess of 2 hours to get ...
I chose this cruise due to what seemed like a great price without the 100% single supplement that Princess usually charges. My cruise was 14 nights in duration, not 7 nights, so leaving Vancouver and returning home at the end.
My criticisms are mostly to do with all of the hassles prior to the cruise, plus of course the unilateral policy changes after I had already bought my ticket. It seems as ...
Oh my so many things to say. I will start positive by saying that the staff in the coral dining room are amazing but the rest are quite inattentive and either not knowledgeable or not helpful.
This cruise is not what I thought it would be.
They have an app that you have to use constantly on board and it is super glitchy. It’s supposed to work do that you can order things and they find you ...
This cruise was a long time in planning, then a 3 year delay due to COVID to be a bit of a disappointment.
This ship needs to be refreshed, stained mirrors, broken lamps.in lounges and worn upholstery. Dining rooms are chaotic at best, most night we were seated at tables that were not set. Several time what was listed on the menu and what was served were not the same: Roast pork came as ...