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1 Helpful Vote
Sail Date: September 2017
Last cruise we will do on Princess, dining room food poor, even the speciality dinner was poor , heavy cold soup starter we requested Fish at the winemakers dinner it was inedible so overcooked it was like leather .... I complained to ... Read More
Last cruise we will do on Princess, dining room food poor, even the speciality dinner was poor , heavy cold soup starter we requested Fish at the winemakers dinner it was inedible so overcooked it was like leather .... I complained to hotel manager but to no avail. Chef Stone may want to review his affiliation with Princess, the belly pork speciality was appalling, no crackling, just a lump of fat, the shellfish dish was cold.. Alfredos was best place to eat but limited menu..and the International Cafe snacks were good, but seating was limited as so many folk were eating at the venue rather than the dining room. ..we have been on 50 cruises , this is the first time I have given a poor review. . It did not help that we missed two ports due to weather conditions but that disappointment is not reflected in this review. I could not complain about the service although the constant selling after dinner was really annoying, Lemoncello, coloured glasses, meals in specialist venues , our waiter must have been on commission it was really hard selling. Read Less
Sail Date: September 2017
We were celebrating an anniversary and wanted to go to a few places we had not been to before. We also wanted to make the transatlantic crossing. The itinerary and timing fit our schedule very well. The personnel that met us in ... Read More
We were celebrating an anniversary and wanted to go to a few places we had not been to before. We also wanted to make the transatlantic crossing. The itinerary and timing fit our schedule very well. The personnel that met us in Copenhagen were very thorough and made sure all of our luggage was taken care of. The entire crew was both professional and personable. We met and enjoyed ongoing conversations with many of the people who took care of us; from our cabin steward to several of the waiters. It was nice to hear their stories and share fun times on board. The entertainment was also very good. The musical groups offered a wide variety of music which provided a real change of pace. The outstanding performer for us was John Bressler. The daily option of things to do was also varied. Considering that a 5 sea day crossing turned into a 7 day crossing because of hurricane Jose, the staff worked hard to make sure there was an interesting variety of things to keep everyone active and entertained. A quick note about the Captain and his bridge crew. Because of Jose we missed 2 ports. Although disappointing it was the right choice. Even though we didn't get too close too the storm, everyone did learn a few new dance steps as we danced with Jose. Everyone asks about the food. It was excellent. We ate in the dining rooms, both specialty restaurants and most of the other venues on board. Our favorite was the Wine Makers Dinner. The Bistro did get crowded at breakfast which is to be expected. Read Less
Sail Date: September 2017
The ship is very classy. We did not get to stop in Boston or Newport due to Hurricane Jose. However, Princess stopped at the Manhatten cruise terminal. We were able to walk two piers down and see the Intrepid Museum, Concord, and Space ... Read More
The ship is very classy. We did not get to stop in Boston or Newport due to Hurricane Jose. However, Princess stopped at the Manhatten cruise terminal. We were able to walk two piers down and see the Intrepid Museum, Concord, and Space Shuttle then walk to Times Square. That was an excellent consolation to missing two ports. If you ever have the chance sailing into Manhatten terminal in the morning is a sight to behold. The entertainment was ok but I have seen better on other cruises. The food was similar to other cruise lines. Buying the coffee card at the International Cafe is well worth it as my wife likes coffee latte and I found it very easy to get a coffee in early morning which is free. Much easier then going to Horizon. The excursion we did on our own in Belfast and Cobh were terrific. We had a mid ship mini suite and it was as good as a full suite we had on another cruise line. It had two tv's and many new movies. Great for our 6 days at see to watch a movie a day. The fitness area is not big enough. It was so packed each day I couldn't get a machine. Read Less
1 Helpful Vote
Sail Date: September 2017
Friends were going on this cruise and we decided to join therm for the itinerary mostly. We travelled to Copenhagen via a layover in Iceland and that was wonderful! I have sailed mostly S class Celebrity ships the last few years and find ... Read More
Friends were going on this cruise and we decided to join therm for the itinerary mostly. We travelled to Copenhagen via a layover in Iceland and that was wonderful! I have sailed mostly S class Celebrity ships the last few years and find them more to my liking , especially for the transatlantic cruises I favour now. Regal has only 1 pool and no inside pool, so that made for a very crowded ship during our many sea days. I am glad I tried a Royal class ship but intend to return to Celebrity. I'm elite on both lines and prefer the perks on Celebrity. What was good about Regal? The coffee card (love it!!!!!), the piazza, the entertainment. What was not so good? You'd think they'd have put better beds on this relatively new ship, but no, they were the same awful Princess beds. They need to rejig the timing of the theatre shows in the evening. The early 1 is overattended and I suspect the 10pm 1 under attended. Celebrity usually has 2 or 3 guest lecturers on TA's, but Regal had only 1. The cabin was comfortable and I do love the hanging storage on Regal, but the bathroom seems very cramped compared to S class baths, the best I've ever experienced. Service was fine. I did not take any Princess excursions as I prefer to arrange my own. Spent a delightful day in Cobh Ireland, but nary a word from Princess about this delightful town, because they want everyone booking expensive bus tours out of town. Horizon Court was amazing and could always find a seat. Read Less
Sail Date: September 2017
This was our first transatlantic crossing and we were impressed by Princess' care and concern for our safety while avoiding Hurricane Jose. We had two extra sea days because the hurricane came up the east coast causing us to miss docking ... Read More
This was our first transatlantic crossing and we were impressed by Princess' care and concern for our safety while avoiding Hurricane Jose. We had two extra sea days because the hurricane came up the east coast causing us to miss docking in Boston and Newport, RI. Instead we sailed almost to North Carolina before turning north to New York City. The waves were rough one day, not hurricane strength by any means. The weather was chilly and windy, not good sit by the pool days, though there were several people who enjoyed the hot tubs. We were very glad we were on a large ship and not on a much smaller one. We like the Regal Princess, enjoyed the shows (except for the magician) and had the best waiter and assistant waiter in the traditional dining room. Our food was always hot, our table was very near the galley and Rey, our waiter, always made sure it was perfect. We will request this table again if we sail on the Regal. We had a mini-suite, B417, that fit our needs very well. The extended balcony was nice on the two sunny days. Our steward took very good care of us. We had a medical emergency that was handled superbly. We cannot say enough for the excellent care, concern and attention that my husband received in the medical suite. They were always busy attending to patients' needs, but remained attentive to each person. We will sail again on the Regal. She is a beautiful ship, has an excellent crew and is a pleasure to sail on. We do not go to the bars so cannot comment on the drinks. Our assistant waiter, Jonne, is a trained bartender and made me a "special" non-alcoholic drink each night at dinner. He was very creative, they were all delicious, and no alcohol was needed to make them special. Sail on the Regal, enjoy the views and ports. Cruising is a wonderful way to see the world. Read Less
PrincessCruises3, Social Team, Princess Cruises has responded
Hi PAKathy, we appreciate your understanding regarding the necessary change to your cruise's itinerary and we're glad to hear our medical team was able to help your husband. Overall, we're thrilled that you enjoyed your Regal Princess experience and look forward to welcoming you aboard again soon!
1 Helpful Vote
Sail Date: September 2017
We chose this cruise because of the itinerary. We liked the idea that Scotland and Ireland was included which was on our bucket list. The entertainment was excellent.We enjoyed the Bravo production which I thought was one of the best. ... Read More
We chose this cruise because of the itinerary. We liked the idea that Scotland and Ireland was included which was on our bucket list. The entertainment was excellent.We enjoyed the Bravo production which I thought was one of the best. The live music in the Piazza was very entertaining during the day and in the evening.The group " The Real Deal" was a plus to the Regal. There could be an improvement on the daily activities.There should be more port talks on the various countries to be visited with details of the various towns or cities included in the tours..Lectures on the history of the Titanic to correlate with the visit to Belfast.Crafts that go along with the country being visited should be on the agenda.Lessons on how to take better pictures with your I Pad/ I Phone would be appreciated.A famous author giving a book talk would be enjoyable. Read Less
Sail Date: September 2017
The Cooler weather and the ports of the British isles and Copenhagen were the primary reason for booking this cruise. Also, booking had to be on a ship with an available handicap accessible room. I did complain to Princess about the ... Read More
The Cooler weather and the ports of the British isles and Copenhagen were the primary reason for booking this cruise. Also, booking had to be on a ship with an available handicap accessible room. I did complain to Princess about the width of their utility carts being a problem for someone with a scooter, however. The linen carts don't present a problem, But those utility carts are wider and unless parked perfectly, impossible to pass if you need a mobility aid as I do. Even though weather prevented our arrival in two ports, the ships staff did their best to entertain us. And the last minute addition of Manhattan, was a real plus. I was disappointed with the lecture series on true crimes. I thought the presenter was bumbling, and lacked a professional presentation style. Meals were fine. Service was always excellent. I found the ship too large, though, and I really missed easy access to the promenade deck. The lack of portholes and doors to the outside promenade deck made the ship feel claustrophobic. Walking on Deck 16 wasn't an adequate substitute...so far from the water and glassed in. Read Less
Sail Date: September 2017
We chose this cruise for the intinerary and were very pleased! The Regal Princess is just that, Regal. We were hesitant to book a larger ship but it actually worked out better for our tastes. We booked the Transatlantic cruise ... Read More
We chose this cruise for the intinerary and were very pleased! The Regal Princess is just that, Regal. We were hesitant to book a larger ship but it actually worked out better for our tastes. We booked the Transatlantic cruise starting in Copenhagen and landing in New York 14 days later. The ship is beautiful and well appointed, well layed out and lots of choices for entertainment daily and nightly. The ship was failrly full and very busy during the day. We could always find a quiet spot with some looking. We did find that the elevators were very busy, but being mobile, we chose to use the stairs in most cases (worked well for some needed exercise anyways). We chose a Balcony room on a high floor and forward to get a quiet location. We were very pleased with the M123 Balcony suite. It was roomy and lots of storage room. The balcony was smaller, but satisfied our needs. We did have a glitch the week before departure where Princess had "upgraded" us to a room across from the laundry and under the Horizon Buffet. We are not sure why Princess calls this an Upgrade, but they indicated there are lots of people who prefer being closer to the action. We DID not want this room and our Travel Agent and Princess worked out the details and returned us to the room we booked 9 months previous. WARNING - do not put on your reservation that you would like an upgrade - this will avoid this situation. We chose early traditional seating in the dining room and were very pleased with our wait staff and the food. We were a bit leary when we read reviews, but we NEVER had a bad meal here. We did book the Steakhouse one night and were pleased with the meal, but we also booked Sabatinis one night and were very disappointed with the meal. We chose Alfredos on a couple of nights when we just didn't want a full meal in the DR. It was very good, but limited choices. We did have the sushi one day and enjoyed it thoroughly also. It was worth the price. We found that most people on the ship were respectful of the smart casual dress for dinner. Princess does make it very clear of acceptable attire for their main dining rooms, but there were still people that showed up in Jeans and T-shirts and were upset when turned away. The Horizon Buffet was ok for breakfast, but we avoided it for other meals as we are not fans of buffets to begin with. We found that Alfredos, the Pastry shop sandwiches and the Trident grill was fine for our needs while we were on ship during lunches. We chose to get the all-inclusive drink package for the trip and it was well worth it for us. We didn't have to nickle and dime wines at dinner and enjoyed daily cocktails, especially on the sea days. It was nice to have access to the gelato's and specialty coffees too. It was a bit pricey, but we feel that it was worth the price for us. We enjoyed the entertainment offered on board. We chose our meal times to allow for attendance at the early show in the theatre each night. We would arrive about 1/2 hour early and always had a full selection of seats. A lot of people would arrive just before the showtime and were is appointed that the seats were all taken. The crew worked hard to find seats for everyone, but the early show especially was usually packed solid. The later show was usually less and easier to get into at the last minute. People were saving seats and although this was discouraged, it was common. The entertainment for the most part was good. The singers brought on for specialty nights were excellent and also very friendly. We met a few in the lounges and they were very welcoming and shared a drink with us. We did walk out of a comedy act one night it was so bad and we were very disappointed in a magic show one night, especially when an act went awry. The entertainment in the other venues were also very good. The singers were particularly great and we followed some around the ship attending their shows regularly. We don't know if it was the ship or the itinerary, but the demographic on board was clearly Retirees and being in our 50s we found it a bit too old for our taste. The great thing was that after the early Theatre show, most guests retired to bed and we were able to enjoy a lot of the lounges with fewer guests. We found the clientele friendly for the most part and we were included and had some nice conversations with other guests. There are a lot of people on board that are regulars and that was a good sign that Princess takes care of their guests and has lots of returning guests. The crew was amazing! From the ship's captain that kept us apprised of the tropical storms and itinerary changes, to the entertainment staff that kept everyone entertained, to the bartenders and waiters that were constantly on call, we thank you for making our vacation a memorable one! The ports were amazing! We chose to spend most of our time touring on our own and we found this worked very well. Most ports were walkable to most attractions. We did take a tour bus into Edinburgh one day and we took advantage of a couple of free tours we booked through on-line websites. We also found that Princess ensured we had shuttles to main part of town to start our walking tours so there was no need for taxis at the ports, etc. Due to tropical storm Jose and passing Hurricane Irma, we did not make Boston and Newport ports, but safety is the utmost concern and it was unavoidable. As expected, the weather was blustery most days, but we were able to enjoy the hot tubs on these days and, in fact, there were few people using them, so we were able to enjoy quiet times on deck. We did do the movie under the stars during some of the sea days, but the evenings we chose to spend in the lounge entertainment areas. We also enjoyed some of the activities in the main Piazza, and were pleased with the entertainment offered there. We did not get a chance to see the fountains as most nights were too windy (understandable). We think this area would be better used for another swimming option as I am sure that the pools and hottubs get quite full during nicer destinations. We really enjoyed Princess and Regal in particular. We will definitely be doing another cruise on Princess in the future and really hope to be able to go on Regal again! Read Less
3 Helpful Votes
Sail Date: August 2017
Baltic was great seeing Russia was very busy and could have used 3 nights there. Too much to get in with only 2 nights on the Regal Princess. We have used Princess since the original Regal 25 years ago. I admit they had a large selection ... Read More
Baltic was great seeing Russia was very busy and could have used 3 nights there. Too much to get in with only 2 nights on the Regal Princess. We have used Princess since the original Regal 25 years ago. I admit they had a large selection of food especially catering to the Asians, but quality of food like steak even in the dining room were very poor. Considerable confusion and seating availability in the buffet section was at every meal. Unlike the Caribbean eating outside eating is virtually non existent due to the cool temperatures in the Baltic. This causes high congestion and especially as passengers tend to sit there for long periods to read or talk, Understandably Princess cannot ask them to leave. Anyone going in the future to the German port would be strongly advised to skip Berlin as we did and go to the Train Station take the connecting train to Bad Doberan and ride the over 100 year old Steam Train and Coaches to have lunch by the sea.The train is called Molli. The last Car is an elaborate but simple dining car with Wine and Beer. You will not be disappointed and stop into the grocery store for inexpensive wines. Overall the ports were great and very friendly and English is spoken almost everywhere. Read Less
1 Helpful Vote
Sail Date: August 2017
Chose this cruise because of the ports. Didn't need a visa for St Petersburg Russia which we were happy about. The Regal is a newer ship & the largest one we've been on. The buffet was huge & it was hard to find where you were ... Read More
Chose this cruise because of the ports. Didn't need a visa for St Petersburg Russia which we were happy about. The Regal is a newer ship & the largest one we've been on. The buffet was huge & it was hard to find where you were sitting. We were midship with an angled balcony which we loved.(Baja 409) We gave this review a 3 because of our stateroom. When we booked this cruise it showed our room was non connecting which we wanted. Unknown to us when the ship was in dry dock they added a connecting door. Not happy! We could hear the people next to us all hours of the night-even when we were in bed. We never get rooms with connecting doors because of noise issues. After our cruise when Princess wanted us to review our cruise we complained about it-so far we haven't heard back. Princess is usually very good about any issues . The entertainment onboard was awful! The worst of all our cruises-a lot of people were commenting on it. We were shocked on formal nights they were letting men in with jeans & polo shirts. This is the first time we've ever seen this. The service onboard was exceptional-excellent room attendant Read Less
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