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1 Helpful Vote
Sail Date: September 2017
We chose this cruise because of the itinerary. We liked the idea that Scotland and Ireland was included which was on our bucket list. The entertainment was excellent.We enjoyed the Bravo production which I thought was one of the best. ... Read More
We chose this cruise because of the itinerary. We liked the idea that Scotland and Ireland was included which was on our bucket list. The entertainment was excellent.We enjoyed the Bravo production which I thought was one of the best. The live music in the Piazza was very entertaining during the day and in the evening.The group " The Real Deal" was a plus to the Regal. There could be an improvement on the daily activities.There should be more port talks on the various countries to be visited with details of the various towns or cities included in the tours..Lectures on the history of the Titanic to correlate with the visit to Belfast.Crafts that go along with the country being visited should be on the agenda.Lessons on how to take better pictures with your I Pad/ I Phone would be appreciated.A famous author giving a book talk would be enjoyable. Read Less
1 Helpful Vote
Sail Date: September 2017
This was our third time cruising on Regal Princess, and the worst experience overall on Princess. It was a repositioning/transatlantic cruise, the sixth such cruise we’ve done...so we have plenty of experience doing this type of ... Read More
This was our third time cruising on Regal Princess, and the worst experience overall on Princess. It was a repositioning/transatlantic cruise, the sixth such cruise we’ve done...so we have plenty of experience doing this type of cruise, as well as experience with this ship. I’d booked a balcony guarantee, and soon after was notified that the upgrade fairy was looking out for us...providing a deluxe balcony stateroom, with sofa and (tiny) coffee table. Unfortunately, this upgrade was anything but. The room wasn’t totally trashed but definitely wasn’t in the best of shape. The TV had a large scratch, the coffee table was beat up and the curtain liner filthy from getting caught in the door. But the worst part of this stateroom was its location near Princess Theater. We heard every afternoon practice and 2 shows most nights, with vibration and bass thumping until 11 pm. Do not allow yourselves to get roped into a forward room below deck 11! Our second biggest complaint was with the food. We have generally been pleased with Princess’ food quality and selection in the past. This time, other than breakfast, pub lunch, and fried seafood, nearly everything seemed like week-old leftovers. Yuck. Beverage service in the buffet at any meal was spotty. Onboard activities and shows were not particularly exciting. While we like Martyn Moss, the entertainment was weak at best and daily activities were mostly boring. Yawn. Port stops on this cruise were OK, but we’d been to most of them previously and the weather wasn’t the best. We used Discover Scotland for a tour out of Greenock and Paddywagon from Belfast. For a change, we were exceptionally pleased with the Princess tour out of Cobh to Rock of Cashel. That was fabulous! Great tour guide and itinerary...but rather pricey Lastly (and this was obviously not Princess’ fault) our itinerary was changed due to Tropical Storm Jose, which resulted in eliminating port stops in Boston (which I believe we could have made) and Newport, RI (which there was no way we could have done). To skirt the storm, the captain was directed to go South, around the latitude of North Carolina, then turn north again to sail between the US coast and Jose. Even with this diversion, the high winds and choppy water made many seasick for 2-3 days straight. As a consolation prize, and because the Brooklyn dock wasn’t available Thursday night, we docked at pier 88, near midtown Manhattan...so were able to enjoy New York City on Friday, before the ship moved to Brooklyn for Saturday‘s disembarkation. All in all, it was that rare cruise for us that we wish we hadn’t taken. Read Less
Sail Date: September 2017
We were celebrating an anniversary and wanted to go to a few places we had not been to before. We also wanted to make the transatlantic crossing. The itinerary and timing fit our schedule very well. The personnel that met us in ... Read More
We were celebrating an anniversary and wanted to go to a few places we had not been to before. We also wanted to make the transatlantic crossing. The itinerary and timing fit our schedule very well. The personnel that met us in Copenhagen were very thorough and made sure all of our luggage was taken care of. The entire crew was both professional and personable. We met and enjoyed ongoing conversations with many of the people who took care of us; from our cabin steward to several of the waiters. It was nice to hear their stories and share fun times on board. The entertainment was also very good. The musical groups offered a wide variety of music which provided a real change of pace. The outstanding performer for us was John Bressler. The daily option of things to do was also varied. Considering that a 5 sea day crossing turned into a 7 day crossing because of hurricane Jose, the staff worked hard to make sure there was an interesting variety of things to keep everyone active and entertained. A quick note about the Captain and his bridge crew. Because of Jose we missed 2 ports. Although disappointing it was the right choice. Even though we didn't get too close too the storm, everyone did learn a few new dance steps as we danced with Jose. Everyone asks about the food. It was excellent. We ate in the dining rooms, both specialty restaurants and most of the other venues on board. Our favorite was the Wine Makers Dinner. The Bistro did get crowded at breakfast which is to be expected. Read Less
Sail Date: September 2017
The ship is very classy. We did not get to stop in Boston or Newport due to Hurricane Jose. However, Princess stopped at the Manhatten cruise terminal. We were able to walk two piers down and see the Intrepid Museum, Concord, and Space ... Read More
The ship is very classy. We did not get to stop in Boston or Newport due to Hurricane Jose. However, Princess stopped at the Manhatten cruise terminal. We were able to walk two piers down and see the Intrepid Museum, Concord, and Space Shuttle then walk to Times Square. That was an excellent consolation to missing two ports. If you ever have the chance sailing into Manhatten terminal in the morning is a sight to behold. The entertainment was ok but I have seen better on other cruises. The food was similar to other cruise lines. Buying the coffee card at the International Cafe is well worth it as my wife likes coffee latte and I found it very easy to get a coffee in early morning which is free. Much easier then going to Horizon. The excursion we did on our own in Belfast and Cobh were terrific. We had a mid ship mini suite and it was as good as a full suite we had on another cruise line. It had two tv's and many new movies. Great for our 6 days at see to watch a movie a day. The fitness area is not big enough. It was so packed each day I couldn't get a machine. Read Less
Sail Date: September 2017
The Cooler weather and the ports of the British isles and Copenhagen were the primary reason for booking this cruise. Also, booking had to be on a ship with an available handicap accessible room. I did complain to Princess about the ... Read More
The Cooler weather and the ports of the British isles and Copenhagen were the primary reason for booking this cruise. Also, booking had to be on a ship with an available handicap accessible room. I did complain to Princess about the width of their utility carts being a problem for someone with a scooter, however. The linen carts don't present a problem, But those utility carts are wider and unless parked perfectly, impossible to pass if you need a mobility aid as I do. Even though weather prevented our arrival in two ports, the ships staff did their best to entertain us. And the last minute addition of Manhattan, was a real plus. I was disappointed with the lecture series on true crimes. I thought the presenter was bumbling, and lacked a professional presentation style. Meals were fine. Service was always excellent. I found the ship too large, though, and I really missed easy access to the promenade deck. The lack of portholes and doors to the outside promenade deck made the ship feel claustrophobic. Walking on Deck 16 wasn't an adequate substitute...so far from the water and glassed in. Read Less
3 Helpful Votes
Sail Date: September 2017
Elevators were a problem, customer service desk tucked away, have to go up to 7 to get to 6. Oh, you went to 5 in order to get to 6, can't do that either. Asked for some music to be played at the teas, told the musicians were too busy ... Read More
Elevators were a problem, customer service desk tucked away, have to go up to 7 to get to 6. Oh, you went to 5 in order to get to 6, can't do that either. Asked for some music to be played at the teas, told the musicians were too busy doing other things. Cruise line is in your face selling stuff. You once went to the stores on the ship, now they come to you with stands in the middle of walk aisles with everything from t shirts to Russian dolls. In your face, like a cheap flea market. What happened to classy cruising? Others in my group also had issues not taken care of, rattling noises in the walls (plumbing pipes?) never fixed. Three or four attempts later, not fixed and they were never moved to another cabin. Finally offered a credit equal to a little more than 10% of their cruise cost. They refused it, choosing to go to corporate. All in all a non responsive management who seem to be driven to bring home a bigger and better bottom line while the rest of the staff are working their heads off to please. My overall conclusion, I will use other cruise lines. They lost a customer. Food, service and shows still all top notch. That's probably the next to go. Read Less
1 Helpful Vote
Sail Date: September 2017
This is our 19 cruise on Princess and our second on the Regal. The Regal holds 3600 passengers and when you are on a transatlantic and the Princess theatre is UNAVAILABLE for the entire cruise and the weather is cold and blustery this is ... Read More
This is our 19 cruise on Princess and our second on the Regal. The Regal holds 3600 passengers and when you are on a transatlantic and the Princess theatre is UNAVAILABLE for the entire cruise and the weather is cold and blustery this is not good. The guest entertainers were great and gave 45 to 60 minute shows. The Production Shows were short and rather boring. The food although good was not great. The menu is becoming quite boring it is time for a complete change of menu items. The exception is the Crown Grill. The balcony is very small. The weather was so bad we did not use it. The design of the Regal means there are large open spaces. The are no cozy quite spaces to read, relax or watch the sea. The service on the ship was fantastic with the exception of the Horizon Court (buffet). It appeared to be very under staffed at various times of the day. Embarkation and debarkation was excellent. The Port Lecturer provided little or no information for independent travellers. Read Less
1 Helpful Vote
Sail Date: August 2017
Chose this cruise because of the ports. Didn't need a visa for St Petersburg Russia which we were happy about. The Regal is a newer ship & the largest one we've been on. The buffet was huge & it was hard to find where you were ... Read More
Chose this cruise because of the ports. Didn't need a visa for St Petersburg Russia which we were happy about. The Regal is a newer ship & the largest one we've been on. The buffet was huge & it was hard to find where you were sitting. We were midship with an angled balcony which we loved.(Baja 409) We gave this review a 3 because of our stateroom. When we booked this cruise it showed our room was non connecting which we wanted. Unknown to us when the ship was in dry dock they added a connecting door. Not happy! We could hear the people next to us all hours of the night-even when we were in bed. We never get rooms with connecting doors because of noise issues. After our cruise when Princess wanted us to review our cruise we complained about it-so far we haven't heard back. Princess is usually very good about any issues . The entertainment onboard was awful! The worst of all our cruises-a lot of people were commenting on it. We were shocked on formal nights they were letting men in with jeans & polo shirts. This is the first time we've ever seen this. The service onboard was exceptional-excellent room attendant Read Less
3 Helpful Votes
Sail Date: August 2017
Baltic was great seeing Russia was very busy and could have used 3 nights there. Too much to get in with only 2 nights on the Regal Princess. We have used Princess since the original Regal 25 years ago. I admit they had a large selection ... Read More
Baltic was great seeing Russia was very busy and could have used 3 nights there. Too much to get in with only 2 nights on the Regal Princess. We have used Princess since the original Regal 25 years ago. I admit they had a large selection of food especially catering to the Asians, but quality of food like steak even in the dining room were very poor. Considerable confusion and seating availability in the buffet section was at every meal. Unlike the Caribbean eating outside eating is virtually non existent due to the cool temperatures in the Baltic. This causes high congestion and especially as passengers tend to sit there for long periods to read or talk, Understandably Princess cannot ask them to leave. Anyone going in the future to the German port would be strongly advised to skip Berlin as we did and go to the Train Station take the connecting train to Bad Doberan and ride the over 100 year old Steam Train and Coaches to have lunch by the sea.The train is called Molli. The last Car is an elaborate but simple dining car with Wine and Beer. You will not be disappointed and stop into the grocery store for inexpensive wines. Overall the ports were great and very friendly and English is spoken almost everywhere. Read Less
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