1. Home
  2. Cruise Lines
  3. Princess Cruises
  4. Princess Cruises Cruise Reviews

1,206 Princess Caribbean Cruise Reviews

This was my 19th cruise, second on Princess. Coming from Chicago, we arrived the prior evening in Ft. Lauderdale and stayed at the Hampton Inn on Las Olas Blvd. They have an airport shuttle til 11pm. Very clean hotel with nice ... Read More
This was my 19th cruise, second on Princess. Coming from Chicago, we arrived the prior evening in Ft. Lauderdale and stayed at the Hampton Inn on Las Olas Blvd. They have an airport shuttle til 11pm. Very clean hotel with nice breakfast assortment and pool area to relax at prior to departing for port in Ft Lauderdale. It was very cool in Ft. Lauderdale - which is par for a January or February departure. We took the hotel shuttle to the port with other hotel guests, making stops at 3 other ships. The port is still expanding, and it was very interesting and fun speaking with all the other guests on the shuttle. Saw the new Celebrity Edge in port. Embarkation was a BREEZE. We got our medallions at the check in desk, as we booked so last minute for the trip. Other than entry into our suite, and getting on and off the ship. I do not use the medallion for anything else, but love the convenience for the above reasons. Never had any issues with the medallion. The buffet the first day for lunch was AMAZING, with great selection of delicious food. The staff cheerfully brought beverages and continuously cleared used plates. That night, watching the SUPER BOWL on the pool deck Under the Stars was something I'll never forget. Very unique experience. Great Game too!! The staff brings out pads for the lounge chairs and blankets. The Ship: Very clean and nicely designed and decorated. Not a "Mega ship", but has it's own niche. Great for relaxing and just "being on vacation". Entertainment: all over the ship. The sail away party was Awesome, and dancers were very energetic!! I also enjoyed the live music all over the ship. They also had a comedian who was funny the first night, but too long the second performance. Honestly, I enjoyed putting together puzzles in the library with other passengers. There are many games to play as well. Food: Dining room. We were on dine at your own time plan. I suggest you make reservations for night time, as it can get crowded. I had some delicious meals, including calamari at lunch and lobster at dinner. I personally did not care for some of the evening menu's and a few times the waiter brought me a different meal, which were satisfying. There was no attitude from any waiter, other than to "please" the guest. Alfredo's had very delicious soups, salads, pizzas, pastas and dessert, had them all! Hot dogs by the pool is one of my favorites - Chicago style quality dogs!!! Buffet for lunch and some dinners, again, DELICOUS! I had the best freshest pasta Abbiati one evening! Even the international café served a delicious quiche type dish. (Very happy that I did not gain one pound on vacation - I spent my calories wisely and exercised as much as possible, walking the track on fitness desk - so peaceful). Fellow passengers: many from Canada, also escaping the winter. Many seniors, hardly any juniors or children. We've been on cruises on mega ships where the kids almost take over. This is a different experience. There were several passengers using walkers and wheelchairs, whom probably have enjoyed cruising as much as I have and still do, which is why they are there? As we all continue to age, I hope there are shuttles in port, to make getting to tour busses, hassle free. Ports: Princess Cays - Snorkeling, (brought our own equipment) I have not seen such CLEAR water in years!! We found a chair to the right as you exit the tender - a more quiet, less crowded area, and snorkeled among the rocks and coral for an hour before delicious BBQ lunch. After lunch walked around as others have said to the "exit", great view, but not feeling like leaving the area, we went to the other side of the cay. I must say, the pier that goes out into the water there, was a real treat. Dozens of fish if not hundreds, crabs crawling on the rocks - that's my heaven!!! People were snorkeling, and I was jealous as my husband wanted to get back to the ship to avoid the "lines". WELL, there were NO lines, instead, shaded area, water, misters and we were back on the ship, 2 1/2 hours before sailing away. NEVER again, will this happen. I lost 2 hours of precious island time, sitting in the sun, snorkeling among fish. You live and learn. (PS, I am not afraid of lines-I love chatting with others, and learning). St. Thomas - We took our first Catamaran ride ever on The VI Cat, cruise shore excursion - long walk to the catamaran, but wow- SO IMPRESSED!!! Clean, vessel, excellently maintained, and Wonderful crew!!.. They made the trip. We motored to Buck Island. Our snorkel gear was the BEST I've ever used-and upon getting into the water we spotted a Green Sea Turtle within minutes, chomping on vegetation on the ocean floor. He came up for air and the group respected his space. Next, we saw a stingray, and then snorkeled into another area to see a lot of coral and fish. We sailed back most of the way to port. They served rum and non alcoholic punch, with chips and salsa. Tyler, the guide was amazing and Joe the captain, simply the BEST. I highly recommend this trip. Keep in mind, you will be sailing in open waters and snorkeling - need to be physically fit and a good swimmer. St. Martin - we've been to this island 3 or 4 times before and decided to rent a car to have a more personalized experience. Coastal car rental, is at the port, just to the right of the Information booth. The staff was very helpful car was great. They drive on the right side of the road. We drove to Maho Beach, where there is an airport/runway adjacent to the beach. Beautiful beach, warm day, lots of tourists, and witnessed many small plane landings. We left right before a jet landed, which was ok with me. there is a restaurant, bar and bathrooms right at the beach. Next, on to lunch at Grand-Case Beach for lunch at "Rib Shack". Delicious fish with fried plantains!!! Wonderful view, right on the beach (in newly constructed portion of the restaurant) Talked with the waitress about the Hurricane - and the obvious destruction it caused. They are rebuilding the island in many parts. We saw boats that were crashed onto the land and dozens of roofs still with tarps on them (3-4 years later) with signs of new construction everywhere. She said you need to be resilient to survive such a storm. Some people sadly, just gave up. (don't know what I would do, but have an idea) Next, on to beautiful Orient Beach, which we've been to before. It was a very windy day, but still warm enough to bask in the sun, and feel the sand in your feet (another vacation goal of mine). Lastly back to town, to St. Phillipsburg, Great Bay Beach to shop at the market, and shops including Guavaberry. I needed a new shaker of Old Man St. Martin seasoning,Island Garlic Lemon Herb. Using it, always brings travel and adventure to mind! Although we had a map, it was easier to navigate with GPS. Lovely day in St. Martin between the warm ocean breeze, people and on our own to explore. On an earlier trip I did the America's Cup Regatta race, and was made Captain of the Canada 2 vessel. That was also an amazing, once in a lifetime experience. So, I was concerned with only 3 ports on this itinerary, that we may not get enough time for New "Experiences". Thankfully, the weather and winds cooperated and we were able to make all 3 ports as scheduled. This does not always happen while cruising - as changes may (and have) occurred. The sea days where the weather was nice was relaxing. The last day was cool and windy, and made being on pool deck, not so fun. The walking/jogging path is very nice on the upper deck in the back of the ship. Disembarkation was a breeze. We also booked the 2 1/2 hour Everglades trip from the ship, and met in the theatre that morning for our shore excursion. Our luggage was in the designated place and we got through customs and of the terminal in a few minutes. It was a bit of a walk to the bus for our tour. While on the tour bus, we learned our flight home that afternoon was cancelled, and we could not return home until the next day. Most of the Airboat ride, I was on the phone with the airlines. The airboat engine was very loud, potentially scaring away any wildlife. When they shut off the engine I loved the peacefulness of the everglades. I plan to return to the Everglades National Park on my next trip to Florida, to immerse myself into nature and it's surroundings. Saw some birds and fish and the alligator show was ok and, thankfully, uneventful. I'd hate to see a guy or gal get hurt, putting their hands/face near the gators mouth. Was able to Uber down to Miami and spent the unplanned afternoon on South Beach, mainly "people watching". It got very cool and windy, but that did not stop the stream of folks strutting their stuff. Fun to watch. We had dinner at "Social" on Ocean Drive, had some delicious fajitas and steak tacos. An unexpected end to our vacation. Booked a room last minute at the Hampton East Airport, Miami. Great room, good breakfast and free shuttle in the am to the airport. Our trip insurance we bought through Princess has reimbursed us for the hotel and dinner, but not transportation from Ft. Lauderdale to Miami. Be happy, be adventurous, even if only trying a new dish on the menu-you're on vacation!! Princess encourages you to speak up if you have an issue, and they seem to try very hard to give us a great experience. We had a nice trip and we enjoyed the Regal Princess Very much. We definitely plan to cruise again. This time, hopefully in enough time to get a balcony suite! Read Less
Sail Date February 2020
Princess puts on one HELL of a show for an entire week. We cruised the Regal Princess, had 3 stops to Princess Cays, St. Thomas and St. Maarten. Everything was top quality, from the service to the food (so much to eat!!) to the ... Read More
Princess puts on one HELL of a show for an entire week. We cruised the Regal Princess, had 3 stops to Princess Cays, St. Thomas and St. Maarten. Everything was top quality, from the service to the food (so much to eat!!) to the entertainment. The balcony stateroom was very clean, and the room attendant cleaned it twice a day. The Medallion is a great part of the cruise, no cash or credit card needed, makes checking in/out such a simple process, and even opens your cabin door (no key card needed). I would recommend to anyone who is looking to be pampered for a week, no worries about anything, and enjoy a huge selection of events throughout the week, from morning to late night. Watching full length movies at night "under the stars" on the theater-sized screen on the top deck was a delightful experience. The Staff (from the stateroom attendant to the waiters in dining room) is fantastic, always pleasant and making sure we were always comfortable and taken care of. If you get a chance to sail with Princess, I give it 2 HUGE thumbs up! The Regal is more of an older-crowd (seniors/retirees) and we are in our 40's, but didn't make a difference. We still met some younger and older couples and had a great time! Read Less
Sail Date February 2020
We loved the ship, it was well maintained and well appointed. It was clean throughout the ship all the time. Easiest embarkation and disembarkation. Many food options on buffets. Loved the Crown Grill. We thought the bar ... Read More
We loved the ship, it was well maintained and well appointed. It was clean throughout the ship all the time. Easiest embarkation and disembarkation. Many food options on buffets. Loved the Crown Grill. We thought the bar staff/bartenders at ALL bar locations were slow, unfriendly, and seemed put out to make a drink, especially if it was a specialty drink. I was literally the only one standing at the bar more than once and they wouldn't may eye contact. It was all bar locations which seemed odd since all of the dining room staff were super friendly and accommodating. We did not overly care for the Anytime dining. They really pushed you to share a table. We were a party of 2 and there were always plenty of open two top tables, but they would say it would be a wait and urged us to share. We did get a table alone one night. We also didn't like waiting for everyone to be seated before ordering. We were put at a table for 8 people and they made 6 of us wait until two more joined (quite awhile) before taking any kind or order from anyone. We were in the dining room very long that night. We enjoyed Movies Under the Stars. Overall we loved it and had a great time. It was our first Princess Cruise and we will go again. Read Less
Sail Date February 2020
We chose this cruise for the value of the balcony cabin. It met and exceeded our expectations in every way! The food was amazing as was the service. Our steward was friendly, remembered our names and kept the cabin impeccably clean. The ... Read More
We chose this cruise for the value of the balcony cabin. It met and exceeded our expectations in every way! The food was amazing as was the service. Our steward was friendly, remembered our names and kept the cabin impeccably clean. The balcony made the room seem larger and was perfect for having our coffee in the mornings or cocktail in the evenings. The bed was very comfortable and there was more storage than other cruise ships we've been on. We had one issue with an excursion and reported it to the desk. We got apologies and a full refund! A very nice surprise indeed!! The entertainment was extraordinary! We looked forward to the next show each day. It was always a packed house! All of the wait staff was impeccable. The bartenders went above and beyond. The Ocean Now on the app was very useful. It was very nice to be able to sit where we were most comfortable to play cards and have cocktails delivered to us. I highly recommend Princess Cruises (The Love Boat) to anyone. We already have our next cruise booked on Princess and can't wait! Read Less
Sail Date February 2020
We were on the Regal Princess from 1/26/20 - 2/16/20. The weather was wonderful all three weeks, only a bit of rain on each of the Saturday sea days en route to Fort Lauderdale. The highlight of the three weeks, had to be beating the ... Read More
We were on the Regal Princess from 1/26/20 - 2/16/20. The weather was wonderful all three weeks, only a bit of rain on each of the Saturday sea days en route to Fort Lauderdale. The highlight of the three weeks, had to be beating the Guinness Book of World Records for the most Wedding Vow Renewals at one time. Princess Cruises did a phenomenal job of organizing the event. Each couple received a corsage and boutonniere for the occasion. Gavin Macleod and Jill Whelan were both lovely and down to earth. I met Gavin Macleod in the elevator on his way to a photo shoot. He was so friendly and approachable. I took a photo of the two of us and he gave me a hug and kiss as we left the elevator. It is a wonderful memory. The first week of our cruise we were alone. We dined in the Allegro, second seating. The food was excellent The second week we were joined by a daughter and her husband and again dined in the Allegro. The third week two more family members came with their spouses so we were now 8 people, so we moved to the Symphony Dining room for Anytime dining. This worked out better as we could eat earlier and make the shows in Princess Live that begin at 9 pm. One son really enjoys the YES Read Less
Sail Date February 2020
Sailing: 2/1/20 If we could rate this at 2.5 stars, that would be best. We’re Platinum and if we cruise again it won’t be on Sky Princess, and perhaps not on Princess at all. BOARDING – It was chaotic, but quick. Due to ... Read More
Sailing: 2/1/20 If we could rate this at 2.5 stars, that would be best. We’re Platinum and if we cruise again it won’t be on Sky Princess, and perhaps not on Princess at all. BOARDING – It was chaotic, but quick. Due to coronavirus, we’d been advised that there would be medical screenings, but there weren’t besides asking if we had traveled in Asia. No checking for fevers. We brought wine, but nobody checked that. We had received an email giving the schedule of boarding times. Sun Deck was to board at 2:30. We arrived at 11:30 and got on with no problem in about 10-15 minutes. SHIP – The décor is too gaudy for us, but it was new and clean. Too much open-ness. Places like Alfredo’s, Princess Live, etc have no walls separating them from the main thoroughfare. It’s a big mish-mosh of people. GYM – Huge with beautiful new equipment and a large window wall. We walked through often, and never saw it being used at more than 25% capacity. THINGS THAT USED TO BE, BUT ARE NO MORE: Library: More retail space has eliminated the Library. Ship Chorus: We’ve enjoyed it on other ships, but didn’t see it on Sky. Small table and regular chair in balcony cabin: All gone. No Pub Lunch on sea days. STAFF – Our steward was as good as he could be considering that he was ridiculously over-worked, poor guy. Our TD waiters for dinner in Cielo were great. Servers of coffee and juice in the buffet for breakfast were good. Random staff throughout the ship seemed to be disengaged from passengers, and little camaraderie among each other. It would be nice if the Captain’s engaging personality could trickle down to all staff, but that didn’t happen. INTERNET CAFÉ - We had questions about settings for wi-fi calling, but the manager didn’t want to be bothered and blew us off. With Princess going high-tech, it’s critical that they employ a couple of Tier 2 I.T. cellular support staff on board. That would require more effort and knowledge than just warming up a chair. ANNOUNCEMENTS – You can’t hear announcements on balconies or in cabins. If you hear a “beep”, you must run to open the cabin door to hear an announcement. MEDICAL SERVICES - Hubby had to use it one day, and the attention and care were top notch! The exam was extremely thorough. We can’t say enough good about the professional service, and the visit laid to rest any questions we’d ever had about “what if” a health issue came up during a cruise. No worries. It wasn’t cheap, but it was fair. Our Medicare supplemental refunded most of the bill to us, and insurance through Princess is supposed to refund the remainder. ELEVATORS - As others have said, the elevator situation is terrible. There aren’t enough of them. It would be nice if some passengers wouldn’t push ahead of people who have been waiting for five or ten minutes already, but how can you teach adults about etiquette? INTERNET / MEDALLIONNET - We got the plan for four devices, but only used two (PC and a smart phone) since wi-fi calling wasn’t working well for us (Verizon). Internet itself was fast and stable. Even though it didn’t come through for us for wi-fi calling, which we were counting on, it still was worth it to be able to go online 24/7 to use WhatsApp. Suggest that before leaving home, have friends and family install this free app on their smart phones as it will provide an extra method of communicating via wi-fi. MEDALLIONCLASS - Attempting to load the Ocean apps was weird. Even though four of us began the process the same way, the following steps were different from each other. Some had to go to the Google Play Store and install separate apps; some didn’t. Some got the chat feature with ship mates, some didn’t. One never did load. There is a space on Deck 7 to support Medallion. We went there, but it’s basically a retail store to sell Medallion-related tchotchke. They must have removed the Library to replace it with yet another revenue-generating venue. There IS a problem with security. When Hubby left the gym he noticed that his Medallion was missing. The side holding the lanyard was intact, but the other side had separated and the Medallion had fallen out. We found it very close to our cabin (using my Medallion). Anyone could have found it, walked by cabins, and our door would have let them in. Maybe run a bead of super glue along that side just to be safe…? OCEAN COMPASS was great when trying to locate others in the group. Chat: There aren’t notifications. If the “chat-EE” doesn’t know the “chat-ER” has sent a message, which they don’t, what’s the point? OCEAN NOW was a mixed bag. Ordering room service was easy, but as far as we could tell, you CAN’T GET COFFEE for your cabin unless it’s for breakfast. We like coffee all day long. ACTIVITIES / ENTERTAINMENT - There was a new Cruise Director on this sailing: Not impressed. Nothing like Cruise Directors 5-10 years ago. There seem to be fewer activities like Trivia, classes, etc., on this sailing. Warning: Cheating occurs. In a Scrabble-like game the facilitator allowed people to use letters in a word that weren’t in the string of letters provided. He also allowed words that aren’t words. So if honest winning is important to you, just be aware that you may be disappointed. COMEDIAN CHRIS BLISS - He was fine. The content would be OK for children. PRODUCTION SHOWS - I’ve never heard such beautiful voices on a cruise ship before, and I think I’ve seen a couple of the stars on other Princess cruises. Completely top-notch professional level. Orchestra was wonderful! ROCK OPERA - If Steampunk and Goth got married, this would be their kid. Dark, dingy, disturbing. Some dancing was beautiful with a ballet look to it. Some was so spastic and hilarious that at one point we burst out laughing. The crowd on the elevator after the show agreed. Being battered with screaming noise might be something millennials enjoy, but these passengers aren’t that crowd. Princess should cater to the demographics of the guests. FIVE SKIES - We considered leaving before the show because the pre-show canned music was so awful, but we stayed. The first five minutes of the show were impressive with projected special effects depicting virtual reality. After that, freakish, dark, and grotesque. Every couple of minutes a couple got up and walked out. Thanks to an equipment malfunction, the show paused and the lights came on. Many people took advantage of this and left the theater, and the four of us sidled in to the exiting parade as it went by. The comments of the people were angry. Again, totally not appropriate for the age demographic. HEIDI KARLSSON, SOLOIST - This concert partially redeemed the awfulness of other shows. She put on an excellent, although short, concert, and we enjoyed every minute of it. OVERALL - We recall Princess shows when you could sit there and be immersed in the awesome beauty of music, costumes, and dancing. We pay for entertainment when we buy cruises and it used to be a wonderful value. Maybe take this stuff to Carnival party ships, and bring back some class. FOOD/DINING - Lunch on embarkation day was a sit-down lunch in the Estrella Dining Room. Delicious! Four of us ordered four different dishes, and all were great. When you board they hand you a card giving places where lunch is available. They never list a dining room, so maybe they like to keep that a secret? When you board, ask the person handing out cards which dining room is serving lunch. We were generally happy with the food in the included venues. Some was outstanding, and some was average. We never attend any of the up-sell specialty restaurants; we can pay for restaurants at home if we want to. We never had a problem finding an empty clean table at the buffet, where we had breakfast daily, and a couple of lunches. Food was fine. Coffee seemed to be much better than on prior Princess ships. We had traditional early seating in Cielo, and arrived at 5:30. We were out by 7:00, in time for the shows. We had a table for four, but met lovely people at nearby tables. SAFETY - Prior cruises were more focused on health safety. Before, at the buffet, a lineup of hand-washing sinks was obvious as you entered, and staff monitored people entering. On Sky a couple of cute sinks were hidden away in little alcoves. They weren’t obvious, there weren’t enough for everyone to use, and most people bypassed them. We never saw buffet staff monitoring or telling people to wash hands. At least when going in to dining rooms there often was someone encouraging people to use the Purell (not that everyone does). Public restrooms on other Princess ships had us enter through a couple of 90-degree turns, eliminating bathroom doors. The doors are back. They have handles so you can’t push with your forearm to open them when you exit. The safer configuration takes up more square footage, so this probably was a cost-cutting decision. CAPTAIN - Same comments as other reviewers. Capt. Tuvo was personable, present, and funny. “Me! Me! Me! in charge of the weather today!” DISEMBARKING - The fastest ever, and impressive. Our group was to be in the dining room at 7:30, but when we got there it was empty. The attendant directed us directly to the gangplank, where there was no line. We looked into the facial recognition gizmo, and walked down to get our luggage. We snagged a porter who took our bags directly to the garage! (He made $40 in 15 minutes.) We exited the port gates before 7:50. Although they told us to have our Passports ready, we didn’t need them, and we didn’t need to see a Customs Agent. (Why weren’t Passports stamped? Inquiring minds want to know.) SUMMARY - We’re looking at other lines. Our first disappointing cruise. Princess ships in order of our favorites: (1) Sapphire, (2) Island, (3) Pacific, (4) Royal, (5) Sky. Read Less
Sail Date February 2020
We spent 2 weeks on the Sky Princess and had an overall terrific time. There were a few issues, but nowhere near enough to ruin our experience. As another reviewer has said here, many of the earlier complaints appear to have been ... Read More
We spent 2 weeks on the Sky Princess and had an overall terrific time. There were a few issues, but nowhere near enough to ruin our experience. As another reviewer has said here, many of the earlier complaints appear to have been fixed as the ship and crew got their sea legs. But I hope most of these will not stop people from cruising on this ship. Not to harp on the negative, but some of the complaints voiced by others are laughable. I wasn't crazy about all of the food or entertainment, so most of those complaints are fair game. Yes, you have to get to the theatre and lounges early to get good -- or any -- seats. That's the way it is. Note to future passengers: you have been warned! I didn't care for the 5 Skies show and 1 tasteless segment of 1 of the couples' game shows but lots of people liked everything. I don't understand the complaints about the Jim Henson show -- it was entertaining. But I very much get the complaints about people hogging deck chairs all day. Not sure what Princess can do about it but it would be nice to see something. And those who felt their inside cabins were too small likely had a point. But people have complained here about having shower curtains in their cabins, having to reach a short distance for their toilet paper. only getting 15 (!) drinks a day with their drink packages, that the game shows were aimed at North Americans when they made up 90% of the passengers, not seeing the cruise director, or being charged for delivery of bath robes (that is just not believable). Then there were complaints about crowded elevators. What do you expect when lots of people are trying to get to dinner or somewhere else at the same time? It becomes even harder with all of the walkers and scooters on the ship. If you can, use the stairs. And, there are all the complaints about choosng Anytime Dining and then having to wait for a table. This is no different than going to a restaurant without a reservation. If you weren't clear on what Anytime Dining meant, you should have asked. But enough of my venting. As I said, it was a terrific trip with pretty good entertainment, good enough food and fine service. I should mention our excursions. We did 3 arranged by Princess which were all worth the extra cost that entails. The Grand Cayman snorkel trip was very well organized. The trip to Chichen Itza was long and expensive and only included just over an hour at the ruins. But we felt it was an excellent way to spend our onboard credit. But it won't be for everyone and there are other ruins to be seen at Cozumel and Roatan which take less time and money. But be warned that the ferry crossing from Cozumel to the mainland at Playa Del Carmen can be very rough and is not for everyone. We also did the afternoon beach excursion on St. Maarten. Many people want to the airport beach, where the planes scream in right over top of you. But it was very crowded. Our trip went to the next beach down the road, which was far quieter and had lots of chairs and free rum punch and fruit punch. We felt it was worth the extra expense, though you can likely get a private ride there. That's pretty much it from here. Keep the silly complaints to yourself and enjoy the Sky Princess. Read Less
Sail Date February 2020
Booked this 12 months ago to see what the new Princess ship would be like, had sailed on Princess a number of times but thought that their decor was a bit "dated". Delighted to find that the Sky was a delight - public areas were ... Read More
Booked this 12 months ago to see what the new Princess ship would be like, had sailed on Princess a number of times but thought that their decor was a bit "dated". Delighted to find that the Sky was a delight - public areas were light,clean and as usual the staff were amazing in their helpfulness. Still have a few issues ; removing Crooners for the never used French Bistro ? dosnt make sense. we selected Trad Dinning, 2nd sitting : the 2 wait staff worked incredibly hard on our table of 8 plus other tables. It was apparent that wait staff has been cut, always had 2 wait staff plus 2 wine staff - so impact on service, but no fault of wait staff themselves. The Theatre put on some spectacular shows : Rock Opera specially ( but a bit loud) but "Prime Time entertainment to have "Karaoke" as prime time ( 10.00 pm) in Princess Live is, I think a bit "cheap" - 90% of singers were chronic ( unless you like C & W) No Explorers Lounge which was a shame, as good entertainment in evenings, Also the Deck 8 Promenade deck, does not exist, as view reduced by low hanging life boats,and no loungers. Other Princess ships had a Promenade deck with lounge chairs for people to relax/read and could circumnavigate whole deck. Was a little perturbed to read previous reviews, from 1 to 5 so unsure what would receive. Issues round Drinks packages , with experience just take our own on board, incl water and pay corkage. Read Less
Sail Date February 2020
This was our 3rd of the Royal Class ship , but now not our favorite of the 3. Big shiny and beautiful but missing the mark on several things. Loved the Medallion system. We were onboard by 11am and off the ship by 6:30am Good ... Read More
This was our 3rd of the Royal Class ship , but now not our favorite of the 3. Big shiny and beautiful but missing the mark on several things. Loved the Medallion system. We were onboard by 11am and off the ship by 6:30am Good =As usual the staff , MDR , buffets , and the mini-suite B409 with the larger balcony . Bad = Nothing really Missing= 1)MUTS comfortable chair pads put out for MUTS movie nights. 2)TAPAS served in Vines 3)Lack of imagination for Super Bowl night to add some things such as snacks/games/drink specials/ect. ,@ MUTS during the game . 4) more self service drink stations on Lido Deck 5) Have the Pool Staff actually implement the Chair Hog rules that they state . All in all with almost 90 cruises under our belts on all of the current Mass Market and Premium cruise lines , both past & present , it was an Okay Cruise . Read Less
Sail Date February 2020
DW and I just returned from our Western Caribbean cruise on the Sky Princess. We also did the preceding Eastern Caribbean itinerary to make this our first B2B cruising experience. This was our 21st overall cruise and 14th in a row on ... Read More
DW and I just returned from our Western Caribbean cruise on the Sky Princess. We also did the preceding Eastern Caribbean itinerary to make this our first B2B cruising experience. This was our 21st overall cruise and 14th in a row on Princess. Prior to this cruise we had active and informative roll call threads. It is my belief that roll calls are a great way to plan and prepare for your cruise and to get to know everyone else sailing with you. For our pre-cruise activities, we stayed at the Hotel Lago Mar in Ft. Lauderdale for two nights. The hotel was quite nice and I would not hesitate to recommend it to anyone. For our two day stay, we mainly hung out and just relaxed. I did have a mishap during the stay wherein I tripped over a large boulder and banged up my right leg. On embarkation day, I hired a private car to take us on our short drive to the cruise terminal. We arrived at the terminal and made our way onboard very quickly. The Medallion is now used for check in (this was a Medallion class voyage). It was extremely efficient as we were actually onboard the Sky less than 30 minutes after arriving at the terminal. Getting off and on the ship on turnaround day was also a breeze. For both voyages we had Penthouse (PH) suites on the Riviera deck. For the first leg we had R615 and for the second we had R607. The cabins were only three apart from each other so moving on turnaround day was a breeze. For both voyages our cabin steward was Allen from the Philippines. Allen was great and always kept our cabins clean. He always had a smile on his face and did everything he could to ensure we did not go wanting for anything. The location of the cabins were ideal for us as they were close to the aft elevators as well as having a self service laundry and Concierge Lounge right outside our cabin. There was never any noise issues associated with passengers entering/exiting either venue. Now for the Sky Princess. Overall it is a very beautiful ship. A plus is that it is brand new. One thing I noticed and appreciated was the updated decor in the cabins and some public areas. I really like the way Princess Live and the Vista lounge were redesigned. The Piazza was once again an impressive place to spend some time. I spent a decent amount of time walking around taking a lot of pictures of this big beautiful ship. As far as service goes, it was excellent. Every crew member I had an intersection with, except an aloof head waiter in the World Fresh Market Place, always had a smile on their face and did everything they could to get my questions answered and any situation resolved. For nightly dining, I found the quality of the food to be overall good to very good (with an exception listed below); nothing was really great. We dined mostly with other CC friends in anytime dining. We got a beeper each night, but never waited more that thirty minutes to be called. We did try Club Class one time. Service was great. For a couple of meals in the MDR (ATD), I tried a couple of Crown Grill Select items. The first was a ribeye that was pretty bad. The second offering was surf and turf combination (Filet & Lobster). The filet was barely good and the lobster was laughable. It was basically the size of a large shrimp. Lastly we did eat at Sabatini's one night. The service was great but the food was not as good as I remembered it on the Star (2018 with the new menu). We did enjoy Sabatini's for breakfast a number of the times and found both the service and food to be very good. We also ate several times at Alfredo's. This venue continues to be a great free dining experience. As far as the World Fresh Market Place goes, I was very disappointed with pretty much everything. The layout was sometimes confusing. The overall quality of the food was bad. I have a big thing about hot food being hot and hot dishes in the WFMP were slightly warm at best. The selections were very repetitive as I saw the same items pretty much everyday. I know food is a very subjective issue but these were my personal observations. I cannot comment on the production shows as we did not attend them. I did hear comments on both sides of the fences from other passengers. I did watch several entertainers in the Piazza. I found one who was a "Steel Pan" musician to be very good. We did not do many excursions on the two cruises due to my banged up leg. For Princess Cays, I just got off the ship and walked around taking pictures. We did do a ship sponsored sunset sail excursion in St. Thomas. For St. Maarten, I just got off the ship and walked around a bit taking more pictures. I did the same in Grand Cayman, and Roatan. In Belize we both got off the ship and walked around a bit. Did the same also in Cozumel. In closing, I'd have to say that I thoroughly enjoyed this cruise. Next up, hopefully is a 14 day R/T to Alaska from Los Angeles (San Pedro) in May on the Golden. Princess, at least for us, continues to provide a great experience for a competitive price. Sure there are some hiccups every now and then but overall it remains our line of choice for the foreseeable future. Read Less
Sail Date February 2020
We just got off this beautiful new ship last Saturday after 7 day Western Caribbean trip. The new medallion class was great. Both embarkation and disembarkation went so smoothly. We loved that now you can put your hand luggage in your ... Read More
We just got off this beautiful new ship last Saturday after 7 day Western Caribbean trip. The new medallion class was great. Both embarkation and disembarkation went so smoothly. We loved that now you can put your hand luggage in your room right when you get there even if the room is not completely cleaned yet. Gave us the freedom to roam and admire the new ship and its beauty. The problems a lot of people have mentioned have been remedied. I will attempt to give you my opinion. We have done 23 cruises, mostly on Princess. We found this ship to be what we look for cruising. It does not cater to children and very few were on the ship. The median age I would guess is 50. We did see a few younger people but mostly older adults. Our cabin was a mini suite mid ship and was beautiful, spacious and nicely decorated. The bathroom with a bathtub was larger than most we have been on. The bed was very comfortable. Our cabin Steward Ken was great, he came in, cleaned and got out when we were not there like a ninja! We found the food, especially in the buffet where there was some negative reviews to be HOT and flavorful. The choices were great and finding a table at peak hours was not as bad as I thought it might be. The staff was friendly and very accommodating. I did find it a bit strange that they did not push sanitizer like most ships. They had the sanitizer there if you wanted to use it and they have the sinks for washing, but I felt they were not pushing it in light of what is going on with all these viruses, I felt a harder push would have been present. NCL has someone there with a spray bottle and hits everyone that walks thru the door plus the washing sinks. The restaurants were great. Nice choices for food, hot and well presented.We had anytime dining and did not feel the wait was too bad. We went around 6;00 every night, got a beeper went and got a drink and it was maybe 30 minutes. We did not get to see the two main shows regretfully. The 1st show was SuperBowl Sunday which was also Formal night. Princess really messed that up!!!! To have the show and formal night on the biggest football game of the year was a misstep on their part. The other show we did not make as we were exhausted after a long day on shore. I felt the other shows, comdedians, were lacking and was disappointed. This was the 1st time I can say Princess did not have a good line up of entertainment. Also, I think the theater is smaller than on the other ships and you really had to get there 45 minutes at least to get a seat. The game shows with the staff were fun and entertaining. The casino is the smallest I have seen on any of the ships. Don't know what they were thinking. Lots of pool chairs all around the ship and we did not find it hard to get one although we are up and at the pool to get chairs by 8:00. The Captain was walking around all the time and his messages were entertaining with a "Bye Bye" all the time. Everyone thought him to be very funny. The excursions were good. Choices were good. We went cave tubing in Belize which was a lot of fun. Not too strenuous and once in the cave very relaxing. Would recommend. We did go thru Viator tours for our Cozumel excursion which was a cooking class. It was the highlight of our trip. SO much fun and the place they took us was beautiful and a great way to spend the whole day. It was a water park as well so before/after your class you can spend the day with an open bar. The food we cooked was wonderful and our chef "Moises" was funny, talented and knowledgeable. HIGHLY RECOMMEND IT! We booked this ship again for Feb. 2021 for a 10 day cruise. That's how much we enjoyed it. Read Less
Sail Date February 2020
We were the first on line to embark on this 7- day Western Caribbean cruise. Unfortunately, after a smooth security screening by port employees, our Princess (expedited Suite line) employee was asleep on the job. We had to insist on ... Read More
We were the first on line to embark on this 7- day Western Caribbean cruise. Unfortunately, after a smooth security screening by port employees, our Princess (expedited Suite line) employee was asleep on the job. We had to insist on getting a map of this new ship, even though a stack of maps were right in front of him. Then he gave us a standard, blue boarding card instead of an Elite card (as we were in a Penthouse Suite) I questioned this and was told the blue card was correct (wrong!) As I turned to walk away, he grabbed the card from my hand and replaced it with a brown Elite boarding card without saying a word! Card was marked with letter F which meant A-E all boarded before us despite the fact that we were first on line. Live and learn. That won't happen again next February! Silly, but annoying way to start a cruise. Penthouse Suite R609 was gorgeous. Door was open for luggage drop-off by 10:15 Allen, our steward was wonderful!! Concierge lounge for full suite guests was great as was the hostess who could do anything you needed. A terrific, can-do attitude! Sanctuary lounges were all booked for sea days by 10:30 on embark day. We booked a lounge for Roatan day,(am only for $20 each) Don't bother wasting your money. Arrived there at 8am, and as soon as we sat down two workers began drilling right behind our chairs. Went on for one hour. Complained and were moved to a Cabana (at no extra cost for the next three hours) Also credited our $40 back to our account. At least they made good for our inconvenience. Alfredo's was excellent, as always for lunch. Sabatini's we visited twice and was amazing. Bistro Sur Le Mer was also excellent and so was Sabena our server. Too bad there were no tablecloths in such a fine restaurant as well as being a little too open to the public area. Still went there twice. Wonderful selection of movies both outdoors, in the theater and on room TV. Never saw a show as seats were too hard to come by. Main dining room Club Class Dining lacked the advertised "enhanced menu and tableside preparation" Was much better on the Regal Princess last year! Food selection were still very good with something for everyone. Did not take excursions as we have been to all the ports numerous times. Chose to enjoy the quiet of this beautiful ship, and we did.. We were delighted that our Concierge lounge offered a cocktail party each night from 5-7pm. Also, top shelf liquor was offered. To better compete with Celebrity's Michaels's club for Suite guests, mixed drinks (martini, Manhattan, etcl) should be offered. in this lounge. The wine pour in Sabatini's was was only 3-4 ounces. Should be 5-6 ounces. Last night of cruise in Sabatinis, people were allowed to enter wearing shorts. Dress code??? Thermal spa for Suite guests was non-existent even though it was advertised in our cabin directory for Suites. Needs correction. Disembark was a breeze thanks to Princess's development of the Medallion system. No more immigration forms. Just scan your Medallion, and you are on your way home! Read Less
Sail Date February 2020
My wife and I, along with another couple, celebrated our anniversary on the Princess Sky. To begin, I really like the medallion program. It made a number of things easier including embarkation, getting into our cabin, and ordering drinks. ... Read More
My wife and I, along with another couple, celebrated our anniversary on the Princess Sky. To begin, I really like the medallion program. It made a number of things easier including embarkation, getting into our cabin, and ordering drinks. We left out of Port Lauderdale. We showed up around 1:30pm and just about walked right on the ship. I rented a car from Hertz, since we had to fly into Orlando due to Super Bowl weekend. I dropped off my wife, luggage, and our friends and then drove two or three blocks away to drop off the car. That made getting from Orlando or Port Lauderdale easy. We have never cruised with Princess before so we were a little unsure of what to expect. Before getting into the details, I will say we would happily sail with Princess again. They met and exceeded our expectations. Overall the ship was great with plenty of activities and fit our relative relaxed lifestyle. Most other cruisers were older than us (we're early forties) and we were good with that. We liked our interior cabin. We felt like it had enough room and cabinet space for us. The bathroom, while not expansive, was large enough for us. We like the layout as the wall shielded my wife from me using the bathroom to get ready for the gym most mornings. Dining was excellent. While not quite as excellent as we've experienced with Celebrity, it was the closest we've experienced (we've sailed Celebrity, RCCL, MSC, and Carnival). The main dining room good was usually good to great. The servers were friendly. My only slight complaint was it did seem to take a little long. We like slow meals and this was a bit slow for us. This might have had to do with my wife needing to eat Gluten Free which I will say, they handled very well in the MDR and buffet. There could have been a few more options for her pastry wise in the buffet for breakfast though. We tried one of the specialty restaurants one night, Sabatini's. We had an enjoyable experience. The food was great and there was lots of it. The waiter asked if I didn't like my main course when I didn't finish it, but with all the courses I was trying to save some room for dessert. My wife and I agreed that this ship had the best buffet we've experienced. My advice for the buffet is to walk toward the back of the ship where there was more variety. I had the ultimate grilled cheese sandwhich which was amazing! We tried Alfredo's Pizza the last day. It was good pizza but not the best I've had. We only went to the entertainment one night. I don't go on cruises for the entertainment so I'm not one to judge, but overall it was good. The Jim Henson experience was pretty cool but not amazing. As I said earlier, there were plenty of activities going on throughout the ship from the usually dance classes to the unique Escape Room. My friends did that and were not overly impressed. I participated in the table tennis tournament which was fun and even learned to play pickle ball. The gym was big enough. First ship I've been on where the gym was on the side of the ship. I did appreciate the gym having an attendant that made sure equip was wiped down and guests had towels. The lack of a larger locker room was disappointing. Watching the Super Bowl on the lido deck was a cool experience. The large outdoor screen played several recent movies and some concerts. My wife and I splured for the Lotus Spa access. We felt it was well worth it. The spa on the MSC was slightly better, but we appreciated the complimentary robes and heated lounges. The service was great in all areas of the ship. I did hear a person or two comment on the lack of employees pushing the use of hand sanitizers. All the common area bathrooms were clean. I liked that drinks were never pushed by the servers. Thankfully after we got south of Cuba the weather turned warmer and sunnier. In Grand Caymen we took a taxi ($5 for two people one way) to Governors Beach. Very accessible and relaxing beach. The sign outlawing loud music won me over. In Rotan we went to West Bay which was a bit crowded and had a number of people, including kids pushing their souviners. In Hondorus, my wife and I went to Bacab Eco Park. The pool is large with plastic lounges in the water. It also had a nice water slide many people liked. Some people could kayak and others went horseback riding. I went hunting for pictures of birds and lizards. I got some decent shots and even saw a boa constrictor. Those riding on horseback said they saw some howler monkeys. In Cozumel we went to Nocchi Cocum. We've been to several places in Cozumel. This is one of the nicer places and felt it was worth the money to have the lounge chairs, large umbrella, food, and drinks. Disembarkation was also a breeze. Overall, I would definitely do this itinerary and ship again. We had a great time. Read Less
Sail Date February 2020
We wanted to get out of the cold so we booked the Crown Princess to the Caribbean. Our first sign that things weren't going well was that no one could sign onto the Medallion.net to get the internet and free wi-fi that was advertised. ... Read More
We wanted to get out of the cold so we booked the Crown Princess to the Caribbean. Our first sign that things weren't going well was that no one could sign onto the Medallion.net to get the internet and free wi-fi that was advertised. After an hour and a half wait and one cruise member helping, we finally got it. Before I go any further, let me say this was our 24th cruise. Our room had NO ventilation. It took until the evening of the next day to get service, even though our wonderful cabin steward, Weny, called right away. Weny, by the way, was the best thing about our cruise. A second sign we were in trouble was that they very insistently wanted us to share a table. Princess offers Anytime dining, and you are not supposed to have to share tables. Well, the whole thing is a joke. We were seated at a long upholstered table and our table had about 12 inches between each of the other tables. We were "sharing" anyway... no matter what they advertise. Then, came the food! I watched as several people sent back there food. A woman sitting next to us, asked what she was served and she was told it was what she ordered. She shook her head, tasted it, and said "no it is not, take it back." This went on through the whole cruise. My husband ordered the beef wellington one night a got a piece of beef 3 x 2 inches long. They had 2 choices for desserts; beside ice cream, and a sugar free one. Everything tasted the same. If you didn't go to dinner at 5 pm and wanted to sit by yourself, you couldn't get a table. Our last night, we went down at 5:30, the receptionist at the dining room told us that "It could be half hour, whole hour, or more" with a very snide look on her face. We went somewhere else to eat. She called us at 7 pm. to say our table was ready. Nothing that Princess advertises comes to fruition. I realize that many of the cruise employees don't speak fluent English but every cruise we have been on they have at least been able to understand what we were asking. On 4 different occasions I asked specific questions about specific things going on during the cruise. Each time I got the wrong answer. How do I know, because I wound up going to Guest Services to get the "correct" answer. One morning we were taking our breakfast outside. The automatic door closed on my husband as he was walking through it causing his hot coffee and breakfast to spill all over him. A staff member yelled at him and said he had to be more careful. My husband responded with, " I thought these were automatic doors", "No, no, they are not" said the staff member. To which my husband said the same thing, and, again, they employee said "they are not automatic doors." I finally got up and pointed to what was printed on the doors, themselves which was Automatic Doors. I told him what it said and he turned and walked away. Every other night, they included a sheet in our dinner menu to get us to order something from a restaurant you had to pay for. Shore excursions....This was the most disorganized set up I have every seen. You were supposed to "show up" on the pier for your individual excursion. Except, everyone else did too. You had to walk through the crowd trying to find out where your line was. It was funny because everywhere you went; sitting areas, outside elevators...speaking of elevators, half of them didn't work. People were complaining about the same things I am writing about now. Everyone kept saying, "I'm so glad you said something because I thought it was just me." The best places to eat were the Salty Dog and the Pizza by the pool. The piazza had some nice salads and paninis but there was hardly anything between the bread. Another problem was the PA system. You could never hear what they were saying....ever! Now, for the good parts: Weny, our cabin steward was great. And we made sure he knew we appreciated him. The first night's show was fabulous. The Princess singers, dancers, and orchestra were great. They did a Motown show that was super. And my hat's off to Sergi...he was great entertainer. This was our 4th Princess cruise. Would we do it again? NEVER! Read Less
Sail Date January 2020
i took this cruise because i always wanted to go to the southern caribbean. i have cruised princess many times however this ship was the worst. the buffet food was horrible , the ship is rusting,the furniture is scratched and broken. i ... Read More
i took this cruise because i always wanted to go to the southern caribbean. i have cruised princess many times however this ship was the worst. the buffet food was horrible , the ship is rusting,the furniture is scratched and broken. i would never recommend this ship to anyone and wish i know the condition before i booked it. the islands are beautiful, the weather was great. Oh i forgot to tell you the entertainment was the worst i have seen on any princess cruises and the theater was old, seats smelled, and room smelled. we go on princess because the entertainment is always out of this world but not on this ship. the cabin was good, beds new and great the best pillows. i would go to the southern caribbean again but not on the Crown Princess. Wait until the Sky Princess does the southern again . have great cruises Read Less
Sail Date January 2020
We've cruised 12 times and so we know what to expect on a cruise and we've been pleased in the past. We have never given a negative cruise review before this cruise. Our cruise on the Crown Princess to the Southern Caribbean ... Read More
We've cruised 12 times and so we know what to expect on a cruise and we've been pleased in the past. We have never given a negative cruise review before this cruise. Our cruise on the Crown Princess to the Southern Caribbean was very disappointing. The trouble began as we pulled away from the port in Ft. Lauderdale and the Captain announced that one of the diesel generators was not working. He said that it would not affect the safety of the ship but we would be traveling at a slower speed. As a result we would miss our first port at Princess Cay. They gave each passenger a $75. shipboard credit. It was disappointing to miss the beach day but what can you do. He also stated that the slower speed would affect our arrival and departure times at the other five ports. We had scheduled our shore excursions privately and caused issues trying to adjust our excursion times because of the early departure times. We were also not able to port at Antiqua or St. Kitts. The Captain blamed it on strong winds but passengers saw another ship making port at St. Kitts. Many passengers were upset that we did not port in 3 of the 6 ports. Many wondered if were were sailing at full power, would we have been able to make the ports? Princess eventually said passengers would be granted a 35% discount on a FUTURE sailing. A significant refund would have been more appropriate. The condition of the ship was not up the the standards from our past cruises. Our cabin was always clean and we really liked the bed and linens. Sheets of wall paper was literally pealing off three different areas in our state room. It had a small piece of scotch tape trying to hold some of it up. We asked our steward if it could be fixed the first nigh. Someone tried some stick substance to try to hold it up unsuccessfully. It was still hanging on the last day. At least 3 of the ships elevators were not working during the cruise the entire time causing sometimes long waits, especially for the passengers with disabilities. Some trim around elevators was being held on with masking tape. The food was good, almost every employee were working their hardest and doing a great job. The entertainment was okay, the first comedian excellent. Princess is doing a much better job at not pushing drinks like many ships. The new Medallion pass seems to work well although we didn't use all the benefits of it. Boarding was pretty quick and efficient with the Medallion. We used the self walk off to depart and it worked well with one exception. The employee in charge of our assigned common room did not control the passengers. A fairly significant ignored his directions to have a seat and instead lined up blocking doors. The employee said that he wasn't going to argue about it and let them do as they pleased. I would consider this a safety issue. We sent an email to the Princess CEO just explaining the disappointment, especially about the ship not running a normal speed. We were not asking for any compensation but wanted to let them know that it was not a good Princess experience. We received a phone call from someone in the customer relations who said they were sorry for our experience but they were not providing any other compensation. We again explained that we weren't asking for anything else, but let them know that we probably would not use Princess for future cruises. Read Less
Sail Date January 2020
The Crown must lie heavy on the brow of Carnival Corporation. She really needs an overhaul. A generator malfunctioned so the ship could not make speed. Ports were dropped and stays were shortened. Too slow. We did receive some onboard ... Read More
The Crown must lie heavy on the brow of Carnival Corporation. She really needs an overhaul. A generator malfunctioned so the ship could not make speed. Ports were dropped and stays were shortened. Too slow. We did receive some onboard credit. The majority of people we spoke to said the mattresses were like hammocks. Too soft. The coffee in the buffet was so thick and syrupy that a remedy of half coffee and half hot water was used. Too thick. The ship seemed uncomfortably cool in cabins and public areas. Too cold. The cruise director was taking a break from the ship and he did a fantastic job! Too bad. On a brighter note, the ship participated in setting a Guiness World Record for the most wedding renewals by three ships at sea. The Captain and staff did a remarkable job of making this such a memorable moment for over 1400 people. The Crown provided flowers, special food treats, shopping discounts, specialty drinks, and free dinners in the pay as you go dining rooms. Special certificates were provided to help remember the occasion. This was so well done that I have great expectations things will improve. Read Less
Sail Date January 2020
We chose this cruise because there were three ports we hadn't see yet Grand Turk, Saint Kits, and Antigua. We had booked our flights our selves and within ten days of departure we were informed that Princess changed the method they ... Read More
We chose this cruise because there were three ports we hadn't see yet Grand Turk, Saint Kits, and Antigua. We had booked our flights our selves and within ten days of departure we were informed that Princess changed the method they allow passengers to board. Were were assigned a boarding time of 2:30pm, which caused us to change our travel plans. However, we were able to board by 1:30. We also had to change our return flight at a considerable additional cost due to a miscommunication from Princess and take an excursion instead of siting at the airport for hours. Even with the glitches embarkation and disembarkation went smoothly. The ship, was in need of repair, i.e., one of the public bathrooms had a tile that was "glued" on with chalking. A good number is deck chairs had paint splatter on them. It is scheduled for renovation in 2020. The entertainment was mediocre to poor compared to other cruises we have taken. The Port information seminars were nothing more than a sell job of the shops. The food in the main dinning room were OK. The anytime setting fit our excursion schedule and meeting different people at each meal is one of the reason to cruise. The food however was just OK and the service was very slow and on some days even slower. We tried to stay away from cafeteria as it was not worth the effort with even slower almost nonexistent, we would rather eat at the Salty Dog. The hamburgers and hot dogs were pretty good and the service was fast. Due to a broken meat grinder they were unable to serve hamburgers for about half of the cruise but instead of not offering hamburgers they substitute steak. Attention to detail could be improved. We enjoyed every bit of the Eco-Kayaking, Bird Island, Snorkel, Beach & Hike excursion at Antigua. The kayaking was leisurely and relaxing.The hike at Bird Island would have been better if is was before the free Rum Punch as the hike was up a steep narrow path and after a few Rum Punches not so easy. The view at the top was worth it though. We went Whale watching at St. Lucia and saw a large pod of Dolphins but no whales. The 4x4 Safari & Shipwreck Snorkel excursion at Barbados interesting with a tug boat and 18 the Century French Masted sailing ship. However the 4X4 Safari ride sitting in the back of a pickup truck was not worth it. At St. Kits we took the Scenic Railway Ride & Coastal Cruise with the cruise abroad a catamaran very relaxing with attentive crew. However, the train ride back around the island was a bit too long. We originally sat on the top open deck of the first car but ended up going below due to my asthma being irritated by the engine exhaust. At St. Thomas we went on the Coral World, Sea Lion Swim & Scenic Drive excursion. I wouldn’t call it a scenic drive as it was through the town. The Swim with the Sea Lions was very informative and a bit intimidating. These are not your harbor seals but the much larger Southern Seal. The excursion wasn’t very long, which was a good thing as there wasn’t a whole lot of other things to see or do at the Coral World. Gibb's Cay Stingray Snorkel & Conch Demonstration at Grand Turk was great with the Rays swimming all around. Sometimes it took a bit to keep one’s balance when the rays were brushing up against use as we stood in the wast deep clear water. Read Less
Sail Date January 2020
I want to first thank you for the most wonderful time. This was our first cruise since 1968. I was in the U.S. Air Force for over 28 years and in 1968 I was transferred from Greece to Italy. We went from Iraklion Crete to Pireaus ... Read More
I want to first thank you for the most wonderful time. This was our first cruise since 1968. I was in the U.S. Air Force for over 28 years and in 1968 I was transferred from Greece to Italy. We went from Iraklion Crete to Pireaus Greece to Brindisi Italy. Which was great but nothing compared to this cruise. To start, the agents along the way were all terrific in their information and guidance. The hotel B Ocean was extremely nice. The embarkation from the hotel to the ship was handled in a very efficient manner. Our cabin was superb with all the amenities and extras plus very spacious. My wife and I slept like angels (terrific bed). The service was unbelievable, with courteous and helpfulness. My wife and I preferred the anytime dining but a few times we made reservations. Every Dining facility was outstanding with a very warm atmosphere. The Da Vinci and Michelangelo had the most exquisite and appealing menus; please praise your chef and staff. We loved the Horizon Court, the variety of food was top quality; deserts were out of this world. All the entertainment could be rated with Las Vegas and Broadway. We enjoyed all the activities especially Trivia, Marriage Game & Battle of the Sexes. We cannot say enough about the service; from the customer service, waiters, cooking staff, our personal room steward (Edsel) and complete crew. Who ever thought up the EZ Check when disembarkation should be given a medal. It was such a great help to know your luggage was being taken care of, Thank You. My wife and I have traveled the world in the military (overseas for over 16 years) and this has been our dream of a lifetime. We have been married for 59 years and now are thinking of making our 60th Anniversary a cruise on the Crown Princess. Thank You for all your kindness and courtesy. Until we meet again. Princess you are the best. Read Less
Sail Date January 2020
My wife choose this for our honey moon we are both in our 60"s. This was a perfect cruise for us, the entertainment was great,. the comedians did all clean comedy and we laughed from start to finish. it was some of the best comedy ... Read More
My wife choose this for our honey moon we are both in our 60"s. This was a perfect cruise for us, the entertainment was great,. the comedians did all clean comedy and we laughed from start to finish. it was some of the best comedy I have ever heard. The food was way above our expectation, as good as we have ever had. Our main dining room table attendants were perfect with service, communication, interaction and humor as well, they made us feel as if we were royalty. we looked forward every night to going to dinner and savor the great experience. Our stateroom was always kept in perfect condition with new towels I think 4 times a day and a bucket of ice for our beverages, fresh daily. The Medallions really made paying easy, a perfect record of expenses, great to use anywhere on the ship and for finding friends and locations of anything, a great new addition. Now I would hate to go a cruise that did not have them. Read Less
Sail Date January 2020
We wanted to get out of the cold in New Jersey in Jan/Feb to a warmer place where we’ve never been before. We were joined by great friends of over 50yrs who recommended this tour, They’ve been on 10 Princess tours over the years. ... Read More
We wanted to get out of the cold in New Jersey in Jan/Feb to a warmer place where we’ve never been before. We were joined by great friends of over 50yrs who recommended this tour, They’ve been on 10 Princess tours over the years. We were particularly pleased with our daily evening dining expierence. Every evening we dined in the DaVinci dining room @ 5:15 & besides the great food what made it even better was the service. Our waiter Ravi & our junior waiter Sandesh were nothing short of great. On thing that could have worked out a little better was the shore excursion & that was partly our fault. We booked the cruise in mid Nov for a Jan 26 departure but didn’t book the shore excursions until a few weeks later & some of the ones we wanted were already filled up. Our embarkation & dis embarkation went very smoothly. I was very impressed with the EZ bags & boarding option that afforded me. My boarding passes & 4 luggage tags were delivered to my room the afternoon before my departure. I put my 4 bags out when I returned from dinner & the next time I saw them was on the carousel at Newark airport the next day.. Fantastic! Read Less
Sail Date January 2020
This particular cruise has a wonderful itinerary! Plus, I like Princess! If you are reading this, you are doing so because you are thinking about booking or already have on the Crown Princess. Rest assured, the Crown was WONDERFUL!! ... Read More
This particular cruise has a wonderful itinerary! Plus, I like Princess! If you are reading this, you are doing so because you are thinking about booking or already have on the Crown Princess. Rest assured, the Crown was WONDERFUL!! Yes, she is an older gal, showing her age a little but still a great ship with a spectacular crew! Yes, there was still a generator problem, not allowing us to go full speed, so our port times had to be adjusted, but it wasn’t much of a problem. We did excursions in every port (through Princess) so all the times had to be adjusted, which they did. If shopping is important, it did limit our time in port to do that, but always enough time to pick up a t-shirt. Love the medallion!! If you are traveling with friends or family it’s awesome to be able to locate or text them! Makes a lot of things wayyyy easier! Plus, they have dedicated support people to help you with any issues you have or don’t understand! Movies under the Stars! I just love it!! Like going to a drive in! Plus, blankets & free Popcorn! We had a fabulous time!! I spent a lot of time on Cruise Critic before we embarked, and I have come to conclusion that some folks are NEVER happy, it made me nervous about my choice to go on the Crown. I am happy to tell you, everything was absolutely wonderful!! The food, the staff, the room, no complaints! Go with a wanderlust spirit, nothing’s perfect, but it was close! We did snorkeling excursions in every port, every one different, and always beautiful just like the islands themselves Read Less
Sail Date January 2020
We chose this cruise mainly for the ports, three of which we had not been to before. This was our 19th cruise...third time on Princess. The cost was very reasonable. We were a little discouraged after booking, as there were several ... Read More
We chose this cruise mainly for the ports, three of which we had not been to before. This was our 19th cruise...third time on Princess. The cost was very reasonable. We were a little discouraged after booking, as there were several negative reviews of this ship. Sometimes I think more people write reviews who are discouraged with a cruise than those who were pleased with it. But I'm happy to say we were pleasantly surprised with everything. The food was very good, we enjoyed the shows, the ports, and the crew did a great job. We love to dance, and enjoyed spending time in the lounges with the good entertainment. There were some worn areas such as the elevators, but it didn't take away from our enjoyment. Weather was fantastic which always helps! It was the first time we did an Inside cabin. We weren't claustrophobic as I had worried about; however, we decided we will probably go back to Oceanview, as we like some light in the cabin, particularly when I'm trying to put on make-up. Embarkation and disembarkation went very smoothly. We took advantage of the $25/pp fee in which your luggage is sent directly to the airport after putting it out the last night, and you don't have to bother with it till you arrive back at your airport. Would definitely recommend this ship. Read Less
Sail Date January 2020
Got invited to uncle's 75th birthday. Food was hit and miss. Buffet was repetitious. Recycling most of the food. I know because I'm a cook. Service was excellent by hardworking maybe underpaid crews. Wifi was too expensive, so ... Read More
Got invited to uncle's 75th birthday. Food was hit and miss. Buffet was repetitious. Recycling most of the food. I know because I'm a cook. Service was excellent by hardworking maybe underpaid crews. Wifi was too expensive, so was pop, alcohol, more like highway robbery. Coffee and teas were free at breakfast time, other times you have to pay. On our beach excursions we were served hotdogs and hamburgers and boiled ribs slathered with store bought sauce! We expected at least grilled fish and fresh fruit but instead garbage food. Not what we paid for. Dining was okey, great service. Cabin was a bit outdated, entertainment was good, staffs were good but no one was there to help us get to our room on our first day and tell us which restaurants are free. Feels like you have to pay for everything. After our cruise we were emailed free stuffs like free wifi, gratuity, pop, alcohol and so on on our next cruise, what the hell? Why didn't they offer us on our cruise? We spent a lot of money on plane tickets and hotel and food .. all we got is $25 on board credit! Not enough. We came to this cruise expecting class, but instead overpriced and overhyped. I wouldn't recommend this ship to anyone. All inclusive is better. What a total waste of money!!!! Read Less
Sail Date January 2020
Embarkation in terminal 21 was terrible. No consideration for preferred guests. A very slow cattle call. Cabin M321 on deck 15 was very noisy just below the Lido area. Won't stay there again. Sail away parties are weak. ... Read More
Embarkation in terminal 21 was terrible. No consideration for preferred guests. A very slow cattle call. Cabin M321 on deck 15 was very noisy just below the Lido area. Won't stay there again. Sail away parties are weak. Bring back the Love Boat 50th anniversary party, that was great! Food great, service good. Ports very nice. Very friendly and accommodating staff. Could use a bit more help in the Wheelhouse bar, every night waited for a drink 8-10 minutes for a drink. You need to enforce the dress code in the dinning rooms. Too many in shorts, tee shirts and flip flops every night! Medallions are helpful but it would be great if there was just one app to use while on board. Wi-Fi is still very weak in many parts of the ship. Fun time and good music in Club 6. Bring back the live ROCK N ROLL band that was made up of your in house crew members. They were great! The Ultimate Ship Tour was the BEST ****! Read Less
Sail Date January 2020
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Easily compare prices from multiple sites with one click