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2 Helpful Votes
Sail Date: June 2019
Just returned from a fabulous 7 day cruise to Grand Cayman, Roatan-Honduras, Belize and Cozumel. The Caribbean Princess is one of the bigger ones and has just been outfitted with Ocean Medallion. The biggest plus for this is the excellent ... Read More
Just returned from a fabulous 7 day cruise to Grand Cayman, Roatan-Honduras, Belize and Cozumel. The Caribbean Princess is one of the bigger ones and has just been outfitted with Ocean Medallion. The biggest plus for this is the excellent internet service. You can now purchase internet for the entire voyage. It is quick and you don't have to log in and out to save minutes. BUT be sure to purchase on the first day at a greatly reduced price. The ports on this itinerary were excellent - 4 days of non-stop fun. The entertainment on board was fabulous. It was nice to see new shows and entertainers and Princess is really trying to appeal to a younger crowd now with their shows. There was a much younger crown on board than I've previously seen on Princess but there was something for everyone-us slightly older folk and the younger cruisers. I can always count on Princess to deliver a quality experience. Entertainment is one of their specialties with the Voice of the Ocean to culminate a great week of entertainment and game shows/trivia. If there is a choir offered on board, I always join that as it's a great way to meet people. This time you could learn the steel drums and our fellow passengers delivered a really great concert on the final day. Grand Cayman- port is right downtown George Town. I did the tourist things like going to the Tortolla/Rum factory for tastings (very busy place), visiting the town of Hell and going to the Turtle Farm - I really enjoyed them all.Then I bought a brand watch in town - was very grateful for the Princess discount offered to me. Roatan-Honduras-this is a beautiful port made specifically by Carnival Corp. I did a dolphin encounter to Anthony's Key Resort. I loved the small group we had and the fact that our dolphins were in a very beautiful, natural setting. They were very healthy and having so much fun with us. The trainer was excellent. It is only an encounter, not a swim though. Water was lovely and warm. Then back at port, I couldn't resist taking the chair lift to Mahogany Bay beach - a man-made beach resort - I enjoyed the ride so much I did it twice. It costs US$14 at the port or US$12 bought through Princess for unlimited rides. Great views as you are taking the 5min ride and right next to the cruise ship. The beach area is noisy though and appeals to a younger crowd. I was so glad to hear that the port area provides lots of jobs for the locals as this is a very poor island and is an eye opener to see. You need to have compassion for the locals. Belize-the people of Belize are very warm and friendly. I took the tour to the Lamanai ruins. It was the highlight of my trip. You are taken by bus to a boat dock area and taken by speedboat to the Archaeological site of Lamanai deep in the jungle. We did an hour's hike round 4 of the best sites - the Jaguar Temple, the High Temple, the Mask Tempe and the Ball Court. You could climb a staircase they had built to the top of the High Temple - highly recommended - views are amazing. It feels surreal standing on top of a structure that was built over 3000 years ago. Walking trails are uneven so wear good closed toed shoes and it is HOT so bring lots of water. Back at the boat dock we were given a nice lunch of chicken, rice and beans, potato salad and fruit punch - all very welcome after a hot hike. Cozumel-I did a dolphin swim at this port and an encounter with manatees which are sweet, docile creatures. This is a commercial facility that churns out dolphin swims by the thousands each day so, whereas I was glad to fulfill a bucket list item of swimming with dolphins, I enjoyed my gentle encounter at St. Anthony's Key Roatan much more.The port shopping area is teeming with multiple ship loads of people so be aware of the crowds. Overall I chose this itinerary because of the port stops on offer and felt that visiting 4 ports in the 7 days made my trip really good value. Highly recommended. Read Less
Sail Date: June 2019
Early-50s mom cruising with mature and independent 16-year-old girl. Great itinerary to visit my dad in Fla. before boarding. We had a fabulous time, with carefully chosen excursions at all 4 ports and lots of fun or quiet reading in ... Read More
Early-50s mom cruising with mature and independent 16-year-old girl. Great itinerary to visit my dad in Fla. before boarding. We had a fabulous time, with carefully chosen excursions at all 4 ports and lots of fun or quiet reading in between. We never went in a ship pool, and thus avoided any louder kids under 10, but there were not many of those on June 8 week anyway. Indeed the whole ship rarely felt crowded, in part due to the crew's hard work and efficiency. Embarkation and disemb. both a breeze -- major kudos there! Medallions a great value-add that smoothed everything, every day. Loved having my stateroom unlock on my approach, and being able to locate anyone in your party on the many big screens around the ship. FOOD: Don't let any reviews dissuade you on this basis. I'm a major S.F. foodie who cooks a great deal myself--but boarded with "appropriate" expectations for a cruise ship serving 2000+ passengers. I am here to tell you: SOLID job, and sometimes outstanding. Food was reliably very good throughout the week, with lots of variety, including for "traditional" dining. There were just a few disappointing dishes or appetizers, compared with a solid handful that were truly excellent. We never ate in Planks, Steamers, or any other specialty restaurant as there was simply no need. The World Fresh Marketplace (buffet), excursion lunches, the International Cafe and Slice for occasional snacks, and Palm Dining Room had it all covered very nicely. ENTERTAINMENT: Only went to the theater two nights, as we were tired after shore days and 7:30 dinner. Comedian was HILARIOUS (and I went in skeptical)! Really, I laughed so hard I cried. ;-) Production show the first night was good but just not our cup of tea. Never went to casino, but our dining companions did and had a great time. CABIN: We had a big balcony on deck 10 mid-ship---a major plus. Room itself wasn't beautiful to look at (finishes need refreshing), but great beds and amazing amount of storage ... we packed appropriately (not over or under) and never even used two of the desk drawers. Except in the tiny bathroom; there I strongly recommend the cruise trick I picked up online beforehand: a $15 (Target) shoe holder hooked over the bathroom door---presto, 20 clear pockets to hold all your stuff, in easy reach of the shower and sink. PORTS: Had a great time in all. The tour guides work so hard to please! MUST BRING each day: 5s and 1s for tips, other cash for the less commercial vendors who can't take cards, sunscreen, and most importantly: one *reusable* water bottle from home for EACH person, which you should fill with ice and then top with water at World Fresh Marketplace before leaving the ship. Especially in Roatan, the one port with inadequate sources for drinks onshore where you meet your guides, and the most intense sun! We aimed to avoid using disposable plastic bottles, and it was just good to know we had ice water on hand to start each day. Even bringing all that water, we still had to buy Arizona iced teas along the way, in addition to the drinks served with our cooking lesson in Cozumel (awesome!!), catamaran lunch on way back from snorkeling in Roatan (best roast chicken I can remember eating in my life), etc. Caribbean in June is very warm. VIBE/ACTIVITIES: Lots of variety; something for everyone, especially on sea days--though I would have liked to have a yoga class in the mornings. Very recent movies in cabin and on big screen near pool on Lido Deck, for those who want that. Great that they showed Game 6 of the NBA Finals in a big lounge! Average age of passengers 58-62, I'd say, but plenty of older folks and also lots of families. No rowdy teens or heavy drinking, at least that I ever saw going to bed by 10:30 every night. No overselling of art/jewelry/future cruises, and I'm very sensitive to that; we were able to enjoy looking at everything with only mild overtures that we respectfully declined and that was that. Overall I thought it was a great value for the price paid. Having waited a week to write this, the experience has "grown" in retrospect to one I'll think super-fondly of for years to come. Read Less
3 Helpful Votes
Sail Date: May 2019
Got a good deal on a cruise for my wife, daughters and their respective beaus' so we decided to take a family vacation from the Pacific Northwest to the Hot Caribbean, and hot it was. The ship was very clean and well kept up and ... Read More
Got a good deal on a cruise for my wife, daughters and their respective beaus' so we decided to take a family vacation from the Pacific Northwest to the Hot Caribbean, and hot it was. The ship was very clean and well kept up and the staff was exceptionally pleasant throughout. Matt the cruise director and his first mate Andy were great and very entertaining and kept us in stiches the whole time we were on board. Our room steward was never far from sight and the room was always impeccable. Food was good but it has digressed form the Princess of 15 years ago but I guess that is true of a lot of things as the accountants take over. Overall the cruise was great and we all had a wonderful time and the Caribbean Princess is a well run well kept ship. We would cruise again on her without hesitation. Read Less
Sail Date: May 2019
This is are first cruise on princess overall staff were very good the cabin steward was very nice he let us in our cabins as the medallions did not work when we arrived at our cabin he said it was due to the time we arrived was early but ... Read More
This is are first cruise on princess overall staff were very good the cabin steward was very nice he let us in our cabins as the medallions did not work when we arrived at our cabin he said it was due to the time we arrived was early but late they did work.Our luggage arrived very early compared to our last cruise that was nice,My daughter had a blast in the kids club my son did not have a great time in the teen club as on 2 other teens showed up.We had 2 cabins side by side aft ship inside which was very quite and around the corner from the elevators the casino was very small and not ran very well small smoking section and as far as smoking on the ship on deck 7 aft smoking sections was closed a lot and the other 2 smoking sections are forward deck 6 and 16 and it was a long walk from aft.shows are ok.and the food was just ok nothing to write home about.embarkation was fast on the ship within a few minutes anytime dinning was mid ship deck 5 and 6 the down side was they did not have eggs benedict for breakfast like all the other lines.also disembarkation was very smooth.i would like to try another princess ship a newer ship would be nice as this ship is 15 years old. Read Less
1 Helpful Vote
Sail Date: May 2019
Princess is a class act. It was my first Princess Cruise. I’ll start with the bad. I found roaches in my cabin. Reported it when I found them at midnight. I was able to kill one so I had it as proof. They moved us to another cabin. ... Read More
Princess is a class act. It was my first Princess Cruise. I’ll start with the bad. I found roaches in my cabin. Reported it when I found them at midnight. I was able to kill one so I had it as proof. They moved us to another cabin. This cabin was very dirty, had tv not working and ac not working. Technician came, tv was fixed, ac was fixed at 2:00am. 5:00 am it was blowing heat at us full force. Called the front again. Was told basically sorry, there’s nothing we can do. This was not ok. We disembarked into Cozumel. Had a great day even with only getting about 2.5 hours of sleep. When we got back, the Passenger Services Director summoned me and said they knew they’d have other cabins available that day and gave us one. I wish I had known that in the morning. I wouldn’t have been angry. She said the staff I spoke with were unaware. They should have been aware. All of this said, Princess made this right by us. They resolved it the same day. I wish the information would have been communicated right away but I’m not going to complain about that too much. The crew on board is very good. I loved the relaxed atmosphere and no hard selling of anything on the ship. Different than others I’ve been on. It just felt like a different class. The food was very good. Can’t complain about that at all. Spa services were wonderful and we really enjoyed movies under the stars. The biggest difference I saw was the very few extremely drunk passengers compared to other lines I’ve cruised with. Overall, I loved this cruise and would cruise with Princess again. Read Less
Sail Date: May 2019
We chose the first 4 night adventure after Caribbean Princess had a several week yard period to get a preview of the Caribbean Princess for a later cruise and are very happy we did with using the Medallion. We registered before the ... Read More
We chose the first 4 night adventure after Caribbean Princess had a several week yard period to get a preview of the Caribbean Princess for a later cruise and are very happy we did with using the Medallion. We registered before the cruise date and had our Medallions delivered to our home and embarkation was a breeze. We had no issues with the Medallions during the cruise and we were surprised with what some of the features were with them. The ability to use the directions and use the 2-D feature on the screens helped us find our way around the ship quickly. The entertainment was very good; the Fantastic Journey production show was not very good. The songs were hard to understand and there just seemed to be no sense to the production. The comic was funny and we went to his show in Club Fusion also and it was better in a very small venue vice the theater. The magician was also very good having been on Americas Got Talent a few seasons ago. The food was typical Princess, always good and a great variety. Our one stop was in Cozumel, enough said. We have a 10 day Panama Canal cruise in March 2020 on the Caribbean and are very much looking forward to that cruise after experiencing using the Medallion. Read Less
1 Helpful Vote
Sail Date: May 2019
This was my 24th cruise, 3rd on Princess, 1st on this ship. My sister went with me. It was her 1st time on Princess. I choose this cruise because it was in May and it was a short cruise, and I wanted my sister to sail on Princess. ... Read More
This was my 24th cruise, 3rd on Princess, 1st on this ship. My sister went with me. It was her 1st time on Princess. I choose this cruise because it was in May and it was a short cruise, and I wanted my sister to sail on Princess. Honestly, I read every review on this ship since January and I was more than a little scared about what I had read regarding the condition of the ship. But the purpose was to spend time with my sister so off we went. We flew down the night before and stayed at The Conrad. It was great. The next morning we went to the port at 12:30. We had already received our Medallions and had registered everything prior so we basically were able to walk on the ship. We immediately went up to the Sanctuary on deck 16 to reserve space. This cruise only had 1 port day and 3 sea days. All the loungers were booked (at 12:40) but the cabanas were available Cabanas are a bit pricey, at $140 for half day, but included several things, so we decided to spurge and booked the first and last mornings sessions. Next we went down a deck and ate lunch at the buffet. We walked the entire length of the buffet areas and found everything from the food to the service to the furnishings to be top quality and just excellent. The Planks and Steamers areas décor was beautiful and brand new. Now on to our guestroom. We booked a Club Class Mini Suite, D504 on the Dolphin Deck. When we walked up to the door, the door automatically unlocked, this was great, When we got inside I was SO HAPPY. Everything in the room was BRAND NEW. The beds were new, the carpet was new, the sofa and chairs were new, the drawers and their knobs were new, the TV's were new. In the bathroom the tub was new, the toilet was new, the shower doors and head were new, the floor tiles were new. After unpacking, we explored some of the ship. Just beautiful, everywhere we went everything looked pretty much brand new except for the theater. It didn't look bad, just a bit outdated and the chairs were very small. We went to the muster drill and then I had to go to the medical center because I left some medicine at the hotel and needed to get it replaced. The Doctor and her staff were nice. The cost to see the doctor (they would not just let me get the meds) was $95 plus the cost of the insulin pen $20. I was glad they had the medicine. First night of Club Class Dining- We went early and there was no wait. Service was wonderful and food was very good. We found out from our server that this ship had just spent the last month getting engine repairs and a face lift. That explains everything being brand new. I have to say that Princess must have listened to all the reviews, and they did something about it.. Also, whatever they did to the engines, we felt NO movement on this ship. We did not even have "sea legs" when we got off the ship, which was a first for me. First night show was a comedian. He was funny. Show started at 7:30 and was 90% full. Now, to the casino. I belong to the Princess poker player's club. I recommend this to everyone, as you get special deals emailed to you once in a while. Anyway, I like to play craps and poker. No one was at the poker table, so I played craps. There were only 3 of us playing, but I had a few long rolls. There was a gentleman playing a dragon slot machine right next to us who hit for $10,000. Lucky him! Off to bed. We had breakfast in the dining room. Disappointing. The choices were extremely limited. I ordered a ham and cheese omelet, which came with no ham or cheese. The second one was not much better. I think they just want everyone to go to the lido to breakfast. Off to the Sanctuary. Our cabana was very nice. It included a sofa, chair, 2 loungers, fruit bowl, TV, bar set up, welcome drink and lunch . This area has a great view and easy access to the spa pool. My sister doesn't drink, and I had the alcohol beverage package, so the bar set up was wasted on us, so they gave us a bottle of wine instead. They did take our lunch order too late so we didn't get it before we left. They chased after us saying they would bring it to us to a different location, but we passed on that. I did appreciate the effort. Now to a meeting. Before the cruise I had received an email and an opportunity to participate in a focus group on the ship. I got selected and went to this meeting located in a dining room. About 120 people, we were divided based on the survey we filled out. I was put in the celebrations group (my sister's birthday). The moderator was very good, asking several questions on lots of subjects. We were all able to express the good, the bad, and suggestions. My suggestion was to have some alcohol packages that were per day or a drink card with a certain number of drinks, instead of the whole cruise only package which is way too expensive for people who only want a couple drinks a day. And now the bad news. Starting the night before, I had been coughing and feeling just ok. Now, after this meeting, I met my sister and we had the pizza. It was voted best pizza at sea, and it is the best pizza I have ever had on a cruise. And then I started feeling worse and worse and worse. Bottom line, I went back to the medical clinic. I had a bad sinus infection. The doctor gave me a z pack and Benadryl. I hardly was able to leave my stateroom after that. I only left to get something to eat. We had reservations at the steakhouse that night. We went and it was good, but then I went back to the room. I was coughing so much and so loud that I didn't want to ruin a show and didn't even feel well enough to gamble, which is really saying something. My sister and I had been looking forward to this cruise for months. We don't get to spend much time together and this was going to be extra special being her birthday. We didn't get to see any other shows or even visit some of the nightclubs. My sister stayed with me and read on her ipad. We did not use our cabana on the last sea day, but some one came to our cabin and told us they would not charge us. That was very nice. My sister and I did get to talk and be with each other, which was what we wanted from this cruise. So even with missing out on most of the activities on this now brand new beautiful ship, we both had a great cruise. I would highly recommend this ship. Read Less
Sail Date: May 2019
This was our 4th Princess Cruise and completing our 48th day on Princess. We have 3 more Princess Cruises booked! We love Princess! The entertainment was fantastic! Production performance was very upbeat and well done. Broadway ... Read More
This was our 4th Princess Cruise and completing our 48th day on Princess. We have 3 more Princess Cruises booked! We love Princess! The entertainment was fantastic! Production performance was very upbeat and well done. Broadway caliber! The Medallion Internet upgrade was very much an improvement on Princess. Internet was fast. You paid by the day and not by the minute which was a tremendous improvement! Passengers would wear a Medallion which could be a locator for other guests that you approve on your own app in advance. All parties have to approve of this. Also crew and waitstaff can fill orders right to you without them being present to take the order. You can use the Compass Locator to find a destination step by step. You can pull up the onboard event schedule. Food was great! Even the buffet had choice food with excellent presentations. Overall the trip was very pleasing! Read Less
Sail Date: May 2019
Perfect 4 day trip to Cozumel. Embarkation was extremely fast. Arrived at 11am. We were on board within 30 minutes after parking our car at Park-n-Go, love those guys. Best deal, $6/day. Our luggage was in our room 1 hour later. Had ... Read More
Perfect 4 day trip to Cozumel. Embarkation was extremely fast. Arrived at 11am. We were on board within 30 minutes after parking our car at Park-n-Go, love those guys. Best deal, $6/day. Our luggage was in our room 1 hour later. Had friends that were first time cruisers on Princess and they were so impressed with everything. Day 2 was a sea day so lots of pool time. Then we did Sabatini's for dinner. Just awesome food and service. Day 3 Cozumel. Pool time in the morning then did a half day excursion. We had our own jeep and went to a private beach where a late lunch was provided, A local feast, so much food. Day 3, back to the pool for lots of cold beers and live entertainment. Such a fabulous trip and our friends were so glad we talked them into booking the cruise. Til next time, which will be very soon. Love Princess Cruises. Read Less
4 Helpful Votes
Sail Date: March 2019
We chose this cruise specifically to cruise Princess Cruise Lines. This particular voyage was to their private island, St. Thomas and St. Marteen. There were not many children on board and the ship caters to a mature crowd. My husband ... Read More
We chose this cruise specifically to cruise Princess Cruise Lines. This particular voyage was to their private island, St. Thomas and St. Marteen. There were not many children on board and the ship caters to a mature crowd. My husband and I enjoyed the huge screen on top as we watched movies and concerts. The ship is beautiful. The food was wonderful and the entertainment spectacular. We did anytime dining and never waited for more than 15 minutes. We also ate in Crown Grill one night and that meal was wonderful. The entire medallion experience was delightful. Not having to unlock cabin doors and bartenders recognizing you when you approach is very nice. Embarkation was a snap. I have never been on a ship by 1:30 pm. We were able to have a nice lunch and change to go up top for the sail away party. Disembarkation was very smooth as well. If you are looking for a quiet, relaxing escape with your spouse or partner -- this cruise is for you! There are so many activities that you will never get bored. This is not a party ship -- and I was very pleased that it wasn't! Read Less
11 Helpful Votes
Sail Date: March 2019
(Just cruised eastern half) Planned this cruise to celebrate my husband's retirement. Thought it would be a spectacular start. This was our fourth cruise, fourth cruise line. Never had a complaint before. Can't believe how ... Read More
(Just cruised eastern half) Planned this cruise to celebrate my husband's retirement. Thought it would be a spectacular start. This was our fourth cruise, fourth cruise line. Never had a complaint before. Can't believe how horrible this was. The good: Embarkation was incredibly smooth. Went early to escape the crowds waiting at the hotel. Figured we'd rather wait in a long line at terminal and were surprised to walk right on ship shortly after 11am. Our room steward was the perfect mix. Had everything in order without being intrusive. The other good is the medallion system. Once you figure it out it's awesome. All their training seems to have gone into this. Need to work on service now. Had anytime dining. No table for two first night so sat with others which we enjoyed. Surprised to see many men in shorts. Next night (not formal) my husband decided to wear dress shorts and button down shirt. We accidentally ended up walking near the set time dining room. The host dressed in a white suit came rushing at my husband demanding to know if we intended to eat there. I said no, we were looking for the anytime. He made a spectacle of us and announced loudly that he wouldn't be allowed to eat there either dressed like that. Everyone in line staring gaped mouth at this. Three days into retirement and an arrogant ignoramus is yelling at him. He changed to dress pants and we rode the elevator down with a couple men heading to dinner in their dress shorts. I did let them know my husband had just been yelled at for this. And laughed and tried to let it go. Not being a meat eater the dinners were quite disappointing. I don't know how they turn fish into a dry leathery substance...even the everyday favorite salmon is incredibly dry. The trout was spectacular one night, probably because I asked if it could be made without the seafood stuffing so they made me a special one, which I greatly appreciated. I had read the complaints about how lengthy dinner service was. We enjoy leisurely dinners so I thought that was overblown. The time it took between each course was ridiculous. Complaints are spot on. Probably why there is never enough seating as well. Booked the enclave for the week because I have back issues and the heated stone loungers are a godsend. Usually. They have many of them. None work as they should...lukewarm at best so no point. Asked at desk if she could up the temperature. Said she would. Never happened. I improvised and laid down on a double seat in a heated room to get the heat in my back. This worked well for a couple days. They lost their heat as well. A couple days in...no heat. The voice of the ocean finale they handed out remotes to vote for your favorite. Had to trade it for your medallion. The way out of the princess theater was a nightmare...I had come out the far door from desk. People all around getting their medallions back. Mine had a novel attachment unlike any other so I put the remote down and picked mine up. Unable to name here (the girl at desk) literally screamed at me "don't touch them!!" She took it back then looked at the remote for the number and yes, it was mine so gave it back to me. I just walked away in shock...having not been yelled at since I was twelve. Then went back to get her name so I could complain to passenger services, who basically said "well you should have waited in line so it's your fault but yeah I'll let them know". I understand they put this single crew member in a terrible situation with everyone exiting the theater at the same time coming from different doors. But no passenger should be screamed at. A polite " I'm sorry no one can handle these but me" would suffice. Totally unacceptable behavior from her and passenger services who should have just apologized for the behavior. Need to come up with a more fluid system with the remotes so crew unequipped for handling pressure don't crumble. Pub lunch at wheelhouse was the best fish on the boat. In the ship fact sheet it states lunch is offered daily. It was offered once. The last full day so a ridiculous long wait to get in. The same host, who yelled at my husband previously, seating everyone with lots of attitude. I don't think princess understands they are in the service industry. So severely lacking. The cruise started with my husband being yelled and and ended with me being yelled at. As if that wasn't enough, the final insult...we purchased the transfer to airport. Went to the dining room assigned for disembarkation,asked if there was paper I needed for transfer. He said no, just follow the group. It will be clear. Was easy getting out of terminal. Followed to blue sign saying princess transfers to right with rep also saying transfers to the right....which everyone was led to a lineup of taxis taking our bags and putting them in cars. (No princess rep in between) Drove to airport and then driver demanded payment. I needed a voucher for transfer which princess never gave us. Are you kidding me?? Ended up paying him. What else was there to do. Finally made it home and all I want to do is cry. Thankful that we at least met some lovely passengers along the way. Read Less
2 Helpful Votes
Sail Date: March 2019
My hubby & I take Princess Cruises every time we cruise. We go in early Spring every year. I have 7 under my belt now & my hubby has 9. We stayed in Fort Lauderdale over night and were on the Regal Princess Ship by 11:15am on ... Read More
My hubby & I take Princess Cruises every time we cruise. We go in early Spring every year. I have 7 under my belt now & my hubby has 9. We stayed in Fort Lauderdale over night and were on the Regal Princess Ship by 11:15am on Sunday! That was terrific, we had lunch on the pool deck and went to the cabin at 1pm. Embarkation was smooth sailing, the sail way party was fun and the day was perfect! The 1st port of Call was Princess Cays (the cruise lines private island) we have been to Princess Cays 6 times before, so we just stayed on the ship and had a relaxing spa day. The next day was a Sea Day-we relaxed again w/a few activities on board. Regal Princess is a great ship, but it is not full of water slides or rock walls or diving shows, so some may find the ship a bit boring. We find it just right--for families and w/teens the activity level can be lack luster. That being said many parents just let their kids roam around the ship, ages 11-16 total disgrace. Princess has movies under the stars on the pool deck, in the evenings they show more adult themed movies. One night we went to the movies under the stars (the movie was great by the way!) the teen boys yelled and hooted and disturbed everyone all thru the movies. Several guest went and told them to chill out and keep the screaming down. Well that did nothing, it made it worse. Many fellow passengers (myself included) wondered where in the world the parents are? So you don't parent on vacation? Seems strange to me, and your kids are now everyone else's problem. It was ridiculous! The last night of the cruise one the teen boys came up to me and said do you like my shirt? He had written curse words all over it--and proceeded to yell profanities at myself and other passengers. Again, where are the parents of these kids?? Princess did nothing to stop these kids, I informed them several times as did other passengers. It seems that when you go on vacation these lazy parents just don't care--Princess and fellow guests have to deal with these unruly brats! The cruise itself was terrific, the productions shows are top-notch and the Beatlemaniacs are the best-they are real show stoppers, and totally fun!! The cabin was small, but adequate for just the 2 of us. Again this is not a mega ship--it is not a RC super ship, Regal Princess had 3560 passengers this cruise and that was enough, especially w/unsupervised teenagers running around all day & night. This cruise was a 2 week combo, but we only did the 1st week (last year we did the 2nd part of this cruise) Were told that only 291 guests stayed on for the 2nd week of the cruise, w/others getting on as we got off. St. Thomas had lovely weather, we went to Megans Bay. It was overcrowded w/6 ships in port that day. I can see if only 2-3 ships in port, Megans Bay would have been great. We shopped & had lunch near the cruise port. Both were excellent! St. Maarten we did the Sky Explorer at the Rainforest Adventure & Rockland Estate. It was gorgeous, you took a Sky lift up the side of St. Maarten (this is not for the faint of heart) and could see the entire island! Beautiful! Well worth the price. After 2.5 hours at the Estate we went to the beach and board walk. Had the best burger on the board walk. St. Maarten has the best beach (in my opinion) only 2 ships at port that day, so the beach was not crowded, and the view was awesome! 2 Relaxing Sea days on the way back to Fort Lauderdale (well other the being on the look out for parentless teenage boys) All & all a great cruise, just wondering if we will continue w/the Princess Line? It maybe time to move to Celebrity Cruise Lines. That makes me sad, as I have spent thousands of dollars w/Princess, but I do not go in for terrible teenagers who parents don't care about them & want them to be everyone else's problem! Read Less
1 Helpful Vote
Sail Date: March 2019
This was our first time on the Regal Princess and our fourth cruise aboard a Princess Ship. The Regal is Medallion ready and we loved the system. I could track my son, husband and other shipmates. There was one glitch in which I ... Read More
This was our first time on the Regal Princess and our fourth cruise aboard a Princess Ship. The Regal is Medallion ready and we loved the system. I could track my son, husband and other shipmates. There was one glitch in which I couldn't locate my daughter because she is a minor not staying in my cabin. It is to protect minors, but there was no way (yet) to let me add her. Our loop hole was that my son could track her as he was another minor. Every dining experience was good. Our favorite speciality dining and the only one we did was Sabatini's. It's excellent! I highly recommend the short ribs in the main dining room on lobster night. I just ordered surf and turf and had the lobster tail on the side. We only ate breakfast in the dining room once, but wish we'd done it more often. We met lots of nice and interesting folks every time we shared a table. In Princess Cay we just did a beach day and rented a clam shell. It's nice to have shade access if necessary. My mother in law did the glass bottom boat tour and said it was "Okay." (Not too thrilling). In St. Thomas we taxied to Red Hook and took the ferry over to St. John and then took another taxi to Trunk Bay Beach. It was a beautiful beach. There is a snorkeling "path" with some signs to read. It's not the best snorkeling I've ever seen, but it was still pretty. There are no chairs or umbrellas. We were only approached once by a lady living there selling bracelets. My daughter had to have one. The trip across the two islands was scary, but we made it. The roads and steep, winding and they drive on the opposite side of the road but still have the steering wheel on the left side. In St. Maarten we just grabbed a taxi and planned to go to Little Divi but the driver (Uncle Al's Taxi) talked us into Mullet. He was a GREAT driver and was basically a tour guide the entire drive. He charged us $8 per person one way. We got to the beach around eleven and planned to stay until 2:00. We thought Al would go drive more people, but he stayed at the beach chatting until we were ready to return. There were local ladies selling merchandise, massages and hair braiding on the beach. My daughter wanted braids so I said she could get three. I agreed to a massage without discussing a price (mistake). While I was off getting my massage my daughter got 14 ($42) braids and the massage lady told me I owed her $80. Good Lord, I am sure I could have argued, but I set my hubby to an ATM since I didn't think I'd need as much cash as we spent. Al drove him to a nearby casino. The chairs were two plus an umbrella for $15. What I thought would be a cheap taxi ride day ended up costing about $211---take away the massage and braids and it was just $89. My son bought a burger and a soda which was ten bucks I believe. After the ports, we had two relaxing sea days that went all too fast. The comedians were great and we enjoyed the shows we went to. We also went to several of the game show events in Princess Live...Voice of the Ocean, The Married Couples game, Majority Rules and Battle of the Sexes. All were entertaining...more so if you participate in the last two I mentioned. Cory was the cruise director and I thought he did a really nice job. The galley tour after the food demonstration was interesting. My husband and I did the $25 wine tasting in Allegro. We learned about six different wines. I managed to drink it all and I rarely drink. I could feel it when we were done. Next time I'll sign up for the $40 per person one to get better food. That one is less people and is held in Sabatini's. The pool area was very nice and I didn't feel like it was too crowded. We were at the end of spring break season for public schools. I think there were only 300 children aboard out of about 3500, so a very small percentage. My 15 year old daughter really had a great time with the teen center. It's basically just a hang out. They have their own hot tub. My son (10) spent a lot of time at the basketball court and none in the kid program. I don't know why he didn't go there....just didn't want to. He used to participate when he was younger. To sum it up, I'd definitely do it all again! Read Less
1 Helpful Vote
Sail Date: March 2019
We chose this cruise because we wanted to snorkel and we wanted to try Princess cruises. The ship was lovely, clean, well maintained, well appointed. We enjoyed the water show and the outdoor movies at night. We LOVED the singers and ... Read More
We chose this cruise because we wanted to snorkel and we wanted to try Princess cruises. The ship was lovely, clean, well maintained, well appointed. We enjoyed the water show and the outdoor movies at night. We LOVED the singers and dancers/production shows, and the Beatlemaniacs as well. The comedian was great. The food was beautifully presented and well flavored. Our waiters were very good - elegant, knowledgeable, attentive, kind. Our cabin was very well cared for. The weather was excellent, and we loved Princess Cay and St. Thomas. St. Maarten's traffic was bad, probably due to repairs being made from the hurricanes last year, so getting around took a long time. I would recommend going one place (a nice beach) and staying there, rather than trying to see much around the island. Maho beach was fun because the airplanes fly directly over the beach, and the water was great there. Orient Beach looked fun, but we didn't swim there. We will definitely cruise on Princess again. Read Less
1 Helpful Vote
Sail Date: March 2019
Typical Caribbean cruise. Not much to see/do unless you like beaches. A beach excursion at every port. Other than that, we liked the swimming with the sting rays at Grand Cayman, the iguana farm at Roatan and the port at Cozumel. ... Read More
Typical Caribbean cruise. Not much to see/do unless you like beaches. A beach excursion at every port. Other than that, we liked the swimming with the sting rays at Grand Cayman, the iguana farm at Roatan and the port at Cozumel. Unless you like those things, stay on the ship and enjoy being able to beat the "chair hogs" for the prime loungers near the pool. The Movies Under the Stars was great. Make sure you get there early and get a chair directly in front of the screen - otherwise, you won't be able to hear the dialogue. Cabin was very small and bathroom even smaller - enough storage room, however. The TV was by far the largest and the best reception we have ever had on a cruise. Food was "meh". Both in the cafeteria and the dining room. They are trying to get you to go to the specialty restaurants and pay extra. Entertainment was surprisingly good. Broadway quality. Those kids are really talented! Finally, take lots of $$. They don't like to take credit cards at ports and will charge you extra to "swipe" one. You will be tipping at every turn - not much ($1-$5), but they live on those $$ and you really don't mind giving it to them. Only one stop where there was a little boy begging. I gave him $1. One last comment on the excursions: typical in that they always make a "shopping" stop. Everyone has the same "stuff." But, if you want see an example of what life is like on those islands, take an excursion and don't fall asleep on the bus ride. Look out the window and be thankful for what you have and understand why the US is having a crisis on the southern border. Read Less
1 Helpful Vote
Sail Date: March 2019
This was our fifth cruise with Princess, so we were familiar with this cruise line. We have cruised with three other cruise lines, including Celebrity. We were looking for a two week cruise in the Caribbean, and there weren't a lot of ... Read More
This was our fifth cruise with Princess, so we were familiar with this cruise line. We have cruised with three other cruise lines, including Celebrity. We were looking for a two week cruise in the Caribbean, and there weren't a lot of options. That's why we booked this cruise, which was sold as a single cruise, but was really two one week cruises: one week in the western Caribbean, then back to Fort Lauderdale; then leaving for a week in the eastern Caribbean. The Pros: Embarkation was a breeze. We arrived around one o'clock expecting a line, but practically walked right aboard. The online registration, and the medallion they've started using obviously speeds things up. We did the five p.m. dining. The waiter and assistant waiter were both super.(or on the ship) for our second week. Dinners were fine, but nothing to get excited about. We went to the Steamers restaurant once (has a small cover charge), and enjoyed it. The buffet is typical - busy, but could always find a nice, quiet place to set. We loved the afternoon tea, but only went there twice...after all, how much can you eat between a full lunch and dinner shortly after five? International cafe is worth the visit for early morning coffee, and the occasional treat. Cabin steward, as with all the staff we encountered, were the best - always pleasant, and anxious to help. He often inquired about how things were, and if there was anything he could do to help. A couple of things requested were taken care of asap. Things were always kept clean and tidy around the ship. You could see that they worked hard to keep things in ship shape! Shows / entertainment were fine with the exception of a comment later...The entertainers in the bars and around the ship seemed to cater to an older demographic...which was fine with me. The quality of this music and guest entertainers was great. Excursions: We did the snorkeling at Belize, and loved it. There was great coral, and lots of fish. We did a clam shade rental and kayak rental at Roatan. It was okay, but the clam shade was kind of useless since, unlike the shades at Princess Cays, you couldn't adjust them to shade you from the sun. The Cons: Let me preface this by saying that I consider these cons minor, and would not be a deal breaker in terms of going with Princess again. In fact, there is a two week circle Caribbean on the same ship next year, and we'll most likely be doing it. Minor: I didn't enjoy shows put on by the ship's performers. I would describe them as LOUD. Minor: The configuration of their buffet area is kind of unique and different. Personally, I think it causes congestion around the areas where you pick up food. Minor: (Actually not so minor): As mentioned earlier, this was booked as one cruise. But, three of the shows from the first week were repeated in the second week. And, even the jokes from our cruise director at the beginning or end of the shows were the same!!! That was disappointing. In summary, we were somewhat concerned after reading some of the reviews about the Caribbean Princess on this website. However, the negatives, in my opinion, were rather minor when you consider the bigger picture. We appreciate how hard people work to make our holiday a pleasant experience, and we did have a great cruise. When disembarking, would have loved to be staying another week ... or two. Read Less
Sail Date: March 2019
We left from Vancouver Canada on Air Canada Flight Dream liner Mar 29/2019. We travel by air getting to different destinations at least 3-4 weeks per year and have travelled world wide for over 20 years. Love A.C. D. L. but definitely not ... Read More
We left from Vancouver Canada on Air Canada Flight Dream liner Mar 29/2019. We travel by air getting to different destinations at least 3-4 weeks per year and have travelled world wide for over 20 years. Love A.C. D. L. but definitely not Rouge A.L. starting this holiday. This trip we are Seniors. We have been on over 6 cruises and different companies. We took Caribbean Princes Cruise lines Frt. Lauderdale, this time as wished to go to the Western Caribbean Islands, especially Grand Cayman Is. (Sting Ray Alley). I had researched Trip Advisor, Cruise Critic, and my travel agent and only this ship went this route. Embarking was efficient, with time given to us prior and help full assistant's beside line's. When we were asked to stand for the usual cruise picture I saw a blank wall, a tunnel of lights to the side but no usual ship picture that we were looking to board for our trip. This picture was doctored up to include a parrot and a star fish on the bottom and could have been to any world location. So I made sure we took pictures of the Caribbean Princess while tendering, anchored, and I have framed this ship. I thought this unusual not to have a ships picture as a back ground with us as usual. Could of been a sunset, tropical, trip scene, ship at night as we have got while traveling(Tahiti, Polynesia, Hawaii) other countries. We have friends, travel agents, neighbors who recommended Princess Lines to us and so booked this ship do to route port stops. First port Grand Cayman we had booked tour Stingray Encounter, Reef, Snorkel & Scenic Cruise. Worth the money/time, experience (read T.A. review) and book through Caribbean Princess ship. Next port Roatan Is. Hondurous Country. Tour Jolly Roger Catamaran Coastal Sail, Snorkel & lunch. Was one hour late as other tour ship was tied up but they did compensate but long pm in high humidity. Should be more crew on this ship, as no one helping us take off flippers or hand them up or assist us up ladder, no one at bar at times and could be more choice of salads and lunch. Saying that we helped our selves and enjoyed the rum punch. They have two ski doo's for any persons emergency back to the ship. Crew members in the water in kayaks watching and snorkel leader in water on reef. Reef is getting broken, tired, broken fan coral but saw a small amount of tropical fish, eel but not much color. Next port Belize Country previously done tours, ships good. Magill Is. Cozumel there were 7 boats either anchored, docked which made it crazy busy on the dock and in town. Been there three times before but tourist are not told you are approx. 6 miles from the town so need transportation by taxi, horse carriage, bike or scooters. They want your cruise room and ship, credit card, enough cash ect for security, damages or loss. Check your scooter ect out before using them as they will charge you for anything they think was not on the vehicle. It takes 1hr 30 min if not stopping much around the island and a nice interesting paved road trip. We are Seniors and did it with stops and safe road but be aware who sells you things and where you stop. Be very care full of your speed as it will cost you lots if over! Fast debarking and embarking with Princess key fob, great! Service on board- Above average in all area's, but onboard could have more crew attendants at elevators as a few very lost elderly people. Customer service attendants counter quite busy at times but they were excellent. We were on deck 11, stateroom B709 deck, a very excellent location for views, sunsets/rises, restaurants and adult pools and much more convinces. Deck 11 is under the life boats but private, quiet, best area and near elevators which we appreciated. Restaurants- Above average and most excellent. Sea Food Restaurant (Islander?) evening manager dedicated, waiters excellent, service great and the nicest sunset view in the back of the ship! Bars/Lounges- Explore was our favorite because of Franci manager, thankyou! also Micheal (f) who should be a manager on this ship we feel. Lex(M) head manager of the ships bars a great communicator, problem solver (Peter deck pool bar) and a man of his word knows the quality and experience his staff should have at all times. Thank You! Entertainment/main stage- Excellent dancers, orchestra, singers, musicians and humorous ships director who we will never forget the tourist questions onboard his list! Stateroom- We have been on larger ships but good seize and deck. Would suggest to have someone check all areas before we arrive in room, ie sinks, Kleenex, door handle and locks. We had one minor complaint which was fix within 2 hrs, and got two calls and survey right away. A couple of times certain elevators would not open, work, and some not to the floor you wished. But repaired soon. Crew painting on decks should have signs by deck doors. No paint chipping noise when relaxing on decks by pools. I would say that Princess looks after details, complaints, very efficiently, quickly and even verbally from a Supervisor in very excellent time. Thank you. Please reposition the larger t.v. so not in walking distance of deck door. Yes as I have been on other large ships, cruises it is time for a refit and will be going on this ship when completed the next refit in 3-4 months. Excellent communication with Supervisor's and staff and we had a very great time on this cruise! Mostly this trip we feel were people over 45 yrs of age and no problems with crowding or line ups. Softsand-13. Read Less
Sail Date: March 2019
We chose this cruise because of the itinerary (stops in Grand Cayman, Roatan, Belize, and Cozumel) and the fact that it was recently refurbished. It was also a great price since we booked six months prior. This cruise was during our ... Read More
We chose this cruise because of the itinerary (stops in Grand Cayman, Roatan, Belize, and Cozumel) and the fact that it was recently refurbished. It was also a great price since we booked six months prior. This cruise was during our daughter's Spring Break as well as her 16th birthday. She was very excited to travel to so many Caribbean countries in one week. As for the ship itself, we took a Princess cruise to Alaska in 2013 and were very surprised to find the Caribbean Princess had the exact same layout as the one we sailed on then (don't recall the name). It made things easier to find as it was familiar to us, but it was slightly disappointing to feel like we'd been here before after so many years. We wanted an aft facing mini-suite but they were sold out even six months in advance, so we ended up midship. This was absolutely fine, but I think the aft facing provides the best views since you can see both side of the ship while in port. As for the food, the Coral and Islands dining rooms had good decor, great service, and a nice menu. We ate in the Crown dining room for our daughter's birthday and had excellent service and food (the filet Mignon was the best). Well worth the extra $29 per person. We also ate in Steamers, but weren't impressed. The menu is intentionally extremely limited (only clams or fried seafood, nothing broiled) and the placement of the restaurant is where the ship rumbles and shakes during the whole meal. Not worth the extra $12 per person, for us. The International Marketplace buffet was fresh and tasty and we didn't grow bored as the selection kept changing (veggie lasagna was the best!) Entertainment was the best by far of my five previous cruises. The dancing and singing were top notch and the Voice of the Ocean competition was well done (congrats to Hannah on her win for Abba's Dancing Queen!) Most activities were targeted for the very old (e.g. arts and crafts). Average age was 65, I’d guess. Also, each time there was something we were interested in seeing it was at 9:00 a.m. after a late night, so we didn't attend anything other than Bingo and that was as expected. Finally, I was pleasantly surprised at the Casino's selection of slots and variety of table games. I enjoyed myself at the Casino three of the nights (even though I didn't end up winning - big surprise). One downside of this itinerary on Princess is you change clocks four times. Twice one hour behind, then twice one hour ahead. Made for a wonky jet lag experience every morning. On Carnival, we stayed on ship’s time no matter the port time. All in all, it was a wonderful vacation. Read Less
Sail Date: March 2019
We are seniors who love cruising, often staying on board while in port. We rarely avail ourselves to bingo, art auctions, or trivia, preferring the relaxing experience of cruising and the excellent service & food. Our loyalty to ... Read More
We are seniors who love cruising, often staying on board while in port. We rarely avail ourselves to bingo, art auctions, or trivia, preferring the relaxing experience of cruising and the excellent service & food. Our loyalty to Princess gives us elite status, so we enjoy the free laundry and internet, not to mention(But I am about to) the mini bar set ups & shop discounts. We truly come back new & packing for our next trip. Our only regret is that we have to travel to FT, Lauderdale to embark, so we often choose another cruise line for the convenience of a home port. While we enjoy the other lines they do not have the music we enjoy, nor do we receive the perks. The new Medallion class is great!!! The door opens as you approach the stateroom. We are not up on all the advantages of the medallion, but will eventually catch on. Read Less
Sail Date: March 2019
2nd time on this ship. It was great. Western and Eastern Caribbean. Both 7 day sections had an age range from mid 30's to mid 60's. Not the kind of ship for under 18, not much to do for that age range. But plenty to do for ... Read More
2nd time on this ship. It was great. Western and Eastern Caribbean. Both 7 day sections had an age range from mid 30's to mid 60's. Not the kind of ship for under 18, not much to do for that age range. But plenty to do for everyone else. You can hide yourself in total isolation away from crowds to submerging into non stop activities. Anytime Dining was rarely a wait, the Horizon Court buffet always had a great selection. My favorite was the suchi bowls. Lunch time they had noodle bowls. Ate all venues at least once except Sabatinis Italian. Staff was great. Our cabin steward was like stealth, we forgot something in the cabin, and went back 20 minutes later and the cabin was already immaculate. Went to some shows, all were good, but, the comedian was the best. Filled every venue he performed at for 2 nights. Though these cruises were sold out, the ship never seemed crowded. Sea days were the busiest around the pool but if you looked, I always found a deck chair. My wife and I couldn't understand why so many people were on their phones nonstop. Your on vacation people. The medallion that you use to pay and get in your cabin works great even though we didnt bother with downloading everything before our cruise. One scary thing about downloading all the apps on your phone is you can download the casino and play slots with your money anywhere on the ship. And you use your medallion in the casino and just charge it to the cabin. Make sure to control yourself, or your trip could get pricey. The ship was heading to drydock after our cruise to get some upgrades and fix an engine problem that would make the back of the ship vibrate slightly at full speed. Something that has lasted 3 years or so. The only bad thing was we had to leave. Going through withdrawal as my room isn't cleaned twice a day. Read Less
Sail Date: March 2019
we were looking for a 10 day cruise with good hot weather, which we did get. We have been on this ship before and it has since been refurbished but I'm not sure what parts. It seemed exactly the same as 10 years ago. Maybe the ... Read More
we were looking for a 10 day cruise with good hot weather, which we did get. We have been on this ship before and it has since been refurbished but I'm not sure what parts. It seemed exactly the same as 10 years ago. Maybe the specialty restaurants which we did not go to. The cabins were exactly the same but with very mushy beds. We chose twin beds which were extremely small and too soft. They had very heavy duvets on the beds which might have ok on a trans ocean crossing but far too hot for the caribbean. The ports we went to were just ok. Bonair was very interesting. We took a ship excursion in Grenada but the driver just took us to each stop and opened the door to the van and told us nothing. I complained at the ship but they just apologized. At St.Thomas we would have had to take a taxi to town which was charging $5. per person for approx.2miles. We didn't bother. The Princess Cays was very nice. A nice time to swim in the ocean. Entertainment is very good on the Princess which is one of the reasons we keep coming back, but I would go on a newer ship if we do it again. Read Less
3 Helpful Votes
Sail Date: March 2019
First let me say, we are avid Celebrity Cruisers, or at least used to be. When they introduced the Edge we were excited about something new, BUT they have priced themselves out of the market with the new ships, and they go to awful ports. ... Read More
First let me say, we are avid Celebrity Cruisers, or at least used to be. When they introduced the Edge we were excited about something new, BUT they have priced themselves out of the market with the new ships, and they go to awful ports. So we decided to try and find a new cruise line. We researched and thought Princess would be closest. I guess if you start at the top, its hard to come down. The good things: We had a suite (for our anniversary) which was one of the best layouts we've ever seen. So spacious, and well organized. Our room steward was exceptional...better than any steward OR butler we ever had on Celebrity! The premium dining experience in Sabitinis was worth every penny and more! The staff truly made us feel welcome, and the food was outstanding. The Zumba instructor was one of the best I've ever experienced at sea. The itinerary was great. Its really nice to have the international café open 24 hrs a day. The food is not bad and if you get hungry at 3:30 pm ….you don't have to wait for the buffet to open at 5... The bad things: Priority boarding for suite guests is supposed to exist but it doesn't. You are grouped in with about 300 other guests who are Elite. And if I hadn't caught the mistake the boarding agent made, we wouldn't have even been with Elite people. Same thing happens with "priority debarkation"...it doesn't exist. The buffet was awful...totally cramped with an unworkable layout, bad food, and hardly no selection. The main dining room is hit or miss. The first night we waited almost an hour for our appetizer to be brought to us. Dinner took a total of 1.45 hrs....and we didn't stay for dessert because we were so frustrated. After much debate we decided to give it one more chance. I'm glad we did because the service was much better. The food is edible but not anything to write home about. Again.....some good nights and some bad. Chops Grill was awful. We had veal chops that were tough and tasted like cheap beef. Service was slow and disinterested. The spa (on my trip) was very bad. The $200 facial I received was a joke. Definitely not worth the money. I knew it would be overpriced but I atleast expected a $100 facial for $200. The staff member who did mine, squeezed my head so hard (her idea of a scalp massage) it felt bruised for 3 days after. I did mention it to a manager and she offered a redo the next day, which I canceled because my head hurt so much. The service desk does not speak good English so if you have an issue....good luck. I had purchased a $50 Spa credit (with Credit Card points) before ever boarding. It was never applied to the booking, so I went to the desk to see about it. They had delivered a $50 spa Gift card good ONLY on port days and a $25 OBC to use in ship store, to our room on our anniversary (which was a very nice touch and I should have listed above). But they kept insisting the $50 credit that I purchased was that one. It took me an hour and getting so upset I was in tears, to get them to understand. I kept pointing to the words "a GIFT from Princess Cruises on your special days" imprinted on the card, and the fact that it was only good on Port days. The credit I purchased was good any day. Finally I got through to them, but it still took another day and 5 phone calls to get it fixed. If it had been Celebrity, they would never had argued over a $50 credit with a suite guest.....or any other guest for that matter. I don't know if they just don't understand English very well, or they just didn't care...hard to say. Before that happened we were thinking of giving Princess another chance with a different ship, and went to the future cruise desk. They have ONE person working so its always a wait, but we waited only to get treated like she just could care less. We wanted some recommendations on Alaska...ship size, ports, ect. EVERY question we asked, we were given the response "it just depends on what you want" I wouldn't have asked if I knew what I wanted...duh. We needed some guidance, and she just wanted to rush us out. Needless to say, we didn't book anything, and probably wont. I was so hopeful we would like Princess, but we will just have to try another line. I miss Celebrity but wont pay the inflated prices for the new ships. Love the older ships, but they do the same itinerary's every year, and we just got bored with that. Read Less
2 Helpful Votes
Sail Date: March 2019
We chose this cruise since there were some islands on the itinerary that we hadn't been to before. We love the crew on the Crown so we wanted to sail on her again and this was our 4th time on her! We live in NE Florida so for a ... Read More
We chose this cruise since there were some islands on the itinerary that we hadn't been to before. We love the crew on the Crown so we wanted to sail on her again and this was our 4th time on her! We live in NE Florida so for a change we drove down to port the morning of the sailing. We parked our car at the Park N Cruise and caught the shuttle to port. We arrived around 11:45 and were onboard by Noon, just in time to get lunch in DaVinci dining room! Easy peasy! Our cabin was on Baja Deck, midship. Nice cabin, in very nice condition except for the AC...our cabin was very warm and it wouldn't cool down. I always bring a small battery operated fan so that helped. The "ventilation worker" came to our cabin a few times and customer service followed up several time to see how the cabin temp was. It did get a wee bit better and the last day they offered us some obc credit to make up for the issue. Our room steward, John was quick and efficient! We sailed on the Crown 25 day sailing in the Med last October and the food in the dining room was not good. This time however, the meals in the dining room were very good! Not a bad meal for the whole 10 days! Very impressed by the change! Our waiter and assistant waiter were both friendly and efficient! The new "late dining" time was 7:15 but they opened the doors at 7:05 most nights. The new time fit with what we like to do onboard and if you want to make it to one of the shows(9:15), it works well We ate in Crown Grill the first formal night, and it was lovely as usual! However, they rolled out the new wine list on our sailing and when we ordered a bottle in the Crown, they had a hard time finding it...took 20 minutes! We did try some of the new wines and were very pleased with our selections. We played Trivia several times and actually won 3-4 times! We attended several of the game shows which are always fun! We went to Kareoke and the Voice of the Ocean audiions and that is always entertaining! The cruise director staff was great! We particularly enjoyed Allwynn and Song! Very fun and funny! We didn't go to any of the shows in the Princess theater having seen many of them on our October cruise. We went to a few in the Explorers lounge and they were good. I played Bingo twice and was very dissappointed with the higher priced packages...even higher than just 5 months ago! And I found the hard sell on the "tablets" to be extremely irritating. Smallest tablet package was $69!!! Won't be playing bingo anywhere near as much as I used to. Very disappointing....but I must say this was the only real downside to this sailing. For one of the few times, we booked all Princess tours and they were good to excellent. Whale Watching in Dominica was a real highlight! And we also ventured to a sailing on the "AquaSpace" vessel, a one-of-a- kind 40 year old exploring boat that Jacque Cousteau used for some of his explorations! Very interesting and different! In Aruba the DePalm island beach break was nice and relaxing and included drinks and lunch. Overall, we found the Crown to be even better than before and it was reflected in being voted #2 ship in the fleet only behind the Regal! The health inspectors came onbaord mid cruise and gave the Crown 99 points!! That's really saying something for a ship as old as the Crown! I give credit to the Hotel General Manager, Andreas Pitsch for all the quality improvements....he is doing an excellent job! We will definitely sail on the Crown again! Read Less
1 Helpful Vote
Sail Date: March 2019
Went to islands we had not been to before. The ship was clean and well managed. There is obviously a lot of Elite members now cruising. Laundry warning about extra time for turn around of returned clean clothes was the first clue. ... Read More
Went to islands we had not been to before. The ship was clean and well managed. There is obviously a lot of Elite members now cruising. Laundry warning about extra time for turn around of returned clean clothes was the first clue. Dining room food choices are getting smaller with lots of unknown dishes being presented. Sabatini's and Crown Grill were better food in general and service in both was very good. Kind of confused by them having different wine lists. The wine we chose in Sabitini's, and all enjoyed was not available in Crown Grill. Strange since both are on the same ship. Regular dining room food seemed lackluster. A sign of the times in almost all cruise lines. Bottom lines are taking effect. Princess still ranks high for me but declining. Cruise staff was excellent as always and the hosted cruise critic event visit by a staff member was a great positive. Biggest complaint is still seat savers and deck chair hogs. All cruise lines need to enforce some more stringent rules! Overall meeting fellow passengers were a positive experience. I will still look at Princess first but continue to cruse by destination and itinerary. Read Less
Sail Date: March 2019
We chose this cruise to better enjoy the best parts of the Caribbean, currently the southern part, and to specifically enjoy Bon Aire. We normally are all about Princess, but this cruise seemed off probably because many were at the ... Read More
We chose this cruise to better enjoy the best parts of the Caribbean, currently the southern part, and to specifically enjoy Bon Aire. We normally are all about Princess, but this cruise seemed off probably because many were at the contract's end. The selection of food with variety was way below the standard for what I think Princess does, but there seems to be a large dichotomy across ships whether they sail from the SE side of America or the Western. We always try to get the balcony on the end of the 14th floor on this ship and we did. We love this cabin. The entertainment was great with the new show. There were parts that were surreal, but some of the new concepts with the visualization of the dancing wind was very very good and new. Grenada we will never go back too as we felt very unsafe very quickly off port and we have never felt that way in any port over the 100 days of travel we have done. Princess is noted for having less of kids attend and we do not have kids, so the kids were never seen much and when seen were well managed by parents that seemingly needed a vacation! LOL, ironic. BONAIRE is one of the most under rated islands. I would love to have an overnight there and skip Granada all together. The island is special. We live near ft Lauderdale's port, and the entry on to the ship is usually very smooth, but that is probably we know the tricks and the trade of it all. We would NOT take this trip again if Granada is not on there or if there is not a longer non-Sunday stay in Bon Aire. Read Less
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