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1,202 Princess Caribbean Cruise Reviews

Chose as a Birthday gift for wife and to follow two other family members. Did not see much of anything. All booked excursions were made impossible because if Medical issues on ship causing long delays or medical issues on the Tour ... Read More
Chose as a Birthday gift for wife and to follow two other family members. Did not see much of anything. All booked excursions were made impossible because if Medical issues on ship causing long delays or medical issues on the Tour itself. Point being the atmosphere during a global virus is not the best. When Staff is not forthcoming about medical issues. Evacuations, transfers of potential carriers it is hard to enjoy something you though might be a good time. It was not. More like torture. On the plus side, the TV in the room worked most of the time. The Room was very nice and the steward was fantastic. The hot coco and coffee machine made social distancing easier on the fan tail. The bad, Social distancing on a cruise ship is impossible! Food was seldom hot, more often undercooked and Luke warm. Food was plentiful, but not food we would chose to repeat. Hamburgers were yuk, Pizza fair. Ice cream pathetic. Deserts looked good, but often were a disapointments. Moral don't book a cruise just prior to WHO declaration of a global Pandemic. The cruise companies are taking a beating now, but so did we! Read Less
Sail Date March 2020
Our cruise started off on a great with a speedy embarkation. However, we got to the room & a balcony chair was broken & our tv (multiple times). Then due to a medical emergency, we were delayed leaving princess cay, which then made ... Read More
Our cruise started off on a great with a speedy embarkation. However, we got to the room & a balcony chair was broken & our tv (multiple times). Then due to a medical emergency, we were delayed leaving princess cay, which then made us late for St. John (the whole reason we booked this cruise was for hiking St. John national park). Princess rebooked but then we were delayed by port authority and without communication, we missed the ferry to St. John and our excursion. Sure we got our money back but then we had to venture out in a foreign place alone to get there. Now Sint Maarten was great. on the way home, our ship was quarantined due to transferring two crew members from a Coronavirus infected ship to our ship & cdc not allowing us to port. So we missed out on Kennedy space center. The food at the first half of the cruise was not great but it did get better starting after St. John. Sure princess did what they could in both situations but it was not what we expected on our first cruise Read Less
Sail Date March 2020
The on board experience for my first cruise was great. After talking to seasoned cruisers on board, I found that most preferred Princess Cruise's larger staterooms and variety of activities to those they had experienced on other ... Read More
The on board experience for my first cruise was great. After talking to seasoned cruisers on board, I found that most preferred Princess Cruise's larger staterooms and variety of activities to those they had experienced on other cruiselines. Our ship was not allowed to dock at the end of our cruise until 2 crew members were tested for the Coronavirus. This meant a whole extra day at sea but the crew kept us entertained and well looked after during this crucial nerve-wracking time. It all ended well and we actually came out of it with an extra day and night onboard enjoying the great food, entertainment and service. I took full advantage of the dining facilities included and the Medallion we wore was convenient for all extra costs. We prepaid gratuities which was a nice option. I enjoyed the fitness track every morning before indulging in the massive buffet breakfast offerings. The main show every evening was so professional and just the right length. The art auction, backstage tour, dance lessons, quiz and trivia games were all great fun. A family member was celebrating a birthday onboard and was quite pleased with the extra attention from the crew. I did not take part in any excursions as it was my first cruise so I was happy just exploring the townsites close to the ship. Overall, it was a great experience. Read Less
Sail Date March 2020
We love Princess cruises and especially the Regal. Her crew is fantastic. The crew must be the reason we go back to the Regal. Our latest cruise on the Regal was to St Thomas and St Marten. We have taken this cruise previously and just ... Read More
We love Princess cruises and especially the Regal. Her crew is fantastic. The crew must be the reason we go back to the Regal. Our latest cruise on the Regal was to St Thomas and St Marten. We have taken this cruise previously and just enjoy being on this ship. We cruise with family and usually book a balcony cabin. On this past cruise, the Regal was not allowed to dock back in Fort Lauderdale due to two crew members who had been on the Grand Princess. These cruise members could have been tested Sunday (March 1) while we were in Fort Lauderdale, but the CDC did not make up their minds until March 8. The Captain kept us informed throughout the day as to the progress of our disembarkation. From the time the Captain first let us know (before 6 am) until we were able to disembark (10pm), the exceptional crew went into overdrive. The crew was obviously well versed in what to do in a situation like this. Some of the precautions were removing the salt and pepper and sugar from the tables. The crew came around and dispensed them as required. They also not only wiped down the tables when quests left, but wiped the chairs as well. Despite their lack of sleep, to a person, they were smiling - all day - and doing their very best to make us comfortable and at ease. Princess takes care of her passengers in a way that would be hard pressed to duplicate. Kudos to Princess. Cannot wait to cruise again with them. Read Less
Sail Date March 2020
We only cruise Princess since our first Alaskan trip. We took all 4 of our kids on that one and highly recommend people bring their kids and use the kids clubs. This one was just me and my partner for a quick break. We were only doing ... Read More
We only cruise Princess since our first Alaskan trip. We took all 4 of our kids on that one and highly recommend people bring their kids and use the kids clubs. This one was just me and my partner for a quick break. We were only doing the first 7 days - Eastern CARIBBEAN! Despite all the health fears this year, with the information we had at the time, we felt safe to travel at the end of Feb as planned. There were extra precautions throughout or trip and a 16 hour delay disembarking for checks at the end of this cruise. Despite this, the staff were as professional, friendly and patient as ever. Problems can happen with any service provider at any time for many reasons, we are all human after all. For me, it’s not about whether a problem happens but how the problem is handled and risks mitigated for the future. Those extraordinary events aside, the cruise was perfect, literally my only complaint is too much food to finish the exquisite dessert at Sabitini’s. We booked the Sanctuary bungalow at Princess Cays and ordered the upgraded lunch. Highly recommend! Shore fishing was great. Villa botanica excursion was good, their patio daiquiris were Devine. We plan to do it again, with the kids this time next year. If you arrive a few days ahead of your cruise, try a sport fishing charter in Fort Lauderdale with Tacohookedup.com. We also stayed at the Hilton Marina, which was minutes from fishing and the cruise port. Read Less
Sail Date March 2020
I have cruised 4 times on this ship and it is clearly past its prime. We had a wonderful cruise to the So Caribbean, great weather and good itinerary. We had to skip Princess Cays but were given OBC of $120pp to make up for it. I was able ... Read More
I have cruised 4 times on this ship and it is clearly past its prime. We had a wonderful cruise to the So Caribbean, great weather and good itinerary. We had to skip Princess Cays but were given OBC of $120pp to make up for it. I was able to get some credit for unused punches on an old coffee card and a barrel chair in the room. We had a balcony mid ship cabin B430, the mattress was terrible. They managed to bring us one replacement but could not find a second one. When I say terrible it actually had a huge depression clearly visible through the sheets. OUr cabin steward was okay but not great, the room was never vacuumed in 10 days. The balcony chairs had residue and the banister was badly worn. I love the layout of the ship with 5 pools, as usual the chairs were reserved by 8am. The movies were pretty good. Entertainment was okay but the passenger "games" were juvenile. Lots of cut backs such as no napkins given with cocktails, piles of used dishes on the open decks, limited bar service around the pools. Never saw anyone cleaning in the common areas except in the bathroom. The Crown does have a good library. Disembarkation was fast. We easily made a 10:15 flight back home. Everyone seemed healthy. We had great service in Anytime Dining with Yulia. Buffet set up is terrible and seating was sometimes very difficult. Read Less
Sail Date February 2020
This was a qualifying casino VIP cruise for a future super VIP casino cruise. The casino staff did a great job with various enjoyable activities for the casino VIP passengers. Casino waiters need to pay more attention to drink orders, get ... Read More
This was a qualifying casino VIP cruise for a future super VIP casino cruise. The casino staff did a great job with various enjoyable activities for the casino VIP passengers. Casino waiters need to pay more attention to drink orders, get the details right. The main stage entertainment shows are stale, same shows different dancers. The comedians were excellent. My biggest complaint is that the steam room in the mens changing room was "under maintenance" for the entire cruise. When questioning how long the steam room would be down, the spa manager took our cabin numbers to notify us when it was working again............I got off the ship this morning, still waiting............The spa treatments and staff were excellent. The fitness center equipment was in good condition and the view from the treadmills terrific. The food was average to above average, always plentiful and available. Dominica and Grenada were ports I haven't visited before which added appeal to the itinerary. I would definitely cruise on the Crown and with Princess again. Read Less
Sail Date February 2020
I chose this cruise for the itinerary. I was pleasantly surprised that only one of five ports had other ships in port, so the ports were not overcrowded. The ship's crew was warm, welcoming, and performed like a well-oiled machine. ... Read More
I chose this cruise for the itinerary. I was pleasantly surprised that only one of five ports had other ships in port, so the ports were not overcrowded. The ship's crew was warm, welcoming, and performed like a well-oiled machine. They were entertaining, caring, and made us feel special. We sailed in Club Class, which was stellar. The service was superb, the food was excellent, and we never had to wait in line to be seated. The Land Sailing excursion in Bonaire was my favorite. Donna and her staff thoroughly explained how to sail in the Blocart. Everything Donna described was spot-on through the experience. It was easy to learn, and my face hurt from smiling through the whole experience. This experience is something special: small group, off the beaten path, and when you're sailing, you cannot think about anything else while you're sailing, so it's like meditation - good for you! I also loved the St. John Champagne Catamaran Sail excursion - the crew was superb, extremely attentive, and fun. This was our 21st Princess Cruise, and I loved every part of it! Princess always makes me feel like, well, a princess. I feel like a VIP. Well cared for, special, and comfortable. On this particular cruise, I was able to forget about everything at home, work, and the news. I highly recommend Crown Princess, this itinerary, and make sure you take some stellar excursions! Read Less
Sail Date February 2020
WE wanted to take this Cruise as it went into Deep southern Caribbean to Bonaire & Aruba. Beautiful places to visit. The cruise was perfect in every way - ship, food, entertainments, games & rooms.. Very relaxing with lots of ... Read More
WE wanted to take this Cruise as it went into Deep southern Caribbean to Bonaire & Aruba. Beautiful places to visit. The cruise was perfect in every way - ship, food, entertainments, games & rooms.. Very relaxing with lots of Canadians to get away from the Snow..We are 78 & 82 and enjoyed it!! The ship decor & shopping & guest & excursions desks were perfect. Princess gave us all a shopping bonus for a minor problem. The weather was beautiful (75 to 89) each day - great for swim & sun.. The friends on board were very cordial to talk with.. Crown Princess is a smaller cruise ship with 2500 passengers or so Not 7000 as some Mega ships are now. We are planning to cruise again with Princess again as they have a well kept ship with health for all most important! If you have never been on a cruise ship, you are really missing a great relaxing trip! Read Less
Sail Date February 2020
The cruise was free from a L .V. Casino. We did pay $99 to upgrade to a deluxe balcony from the free inside room. Cabin steward Herman was wonderful, efficient and readily met all of our requests. Dining waiter, Oliver, remembered us and ... Read More
The cruise was free from a L .V. Casino. We did pay $99 to upgrade to a deluxe balcony from the free inside room. Cabin steward Herman was wonderful, efficient and readily met all of our requests. Dining waiter, Oliver, remembered us and our preferences from a previous cruise. A superb job. Now to the big negatives. Disappointed by the lack of preparation for virus, especially since Princess already had two quarantined ships. No one permanently stationed at buffet entrances to insure that everyone wash their hands. In view of the crisis, did not have crew serve, allowed everyone to get their hands on everything...this is how virus spreads. Bad news. Proper cleaning products to clean tables were not used after every guest. Chairs were not wiped down. The buffet should be off limits unless Princess properly addresses sanitation. Ditto for proper cleaning supplies in room. We spent an hour with products we brought on board to clean every knob, drawer, service. Room rug was dirty and worn, needs immediate replacement. Couch is made of material and must be shampooed, which it was not. Throw pillows on couch should have zippers so they can be washed and changed between each and every cruise. Princess must step up and do a much better job during this crisis. Additionally pre-screening before boarding was non-existent. We only had to fill out a small form, people lie. No temperature taking, no simple verbally checking and questioning. Way too loose of an operation. We cancelled our upcoming cruise. Read Less
Sail Date February 2020
We like to cruise most major cruise lines, especially if it goes from NYC or NJ and we don’t have to fly to a port. Occasionally we will fly to FL, especially in the winter. We had not been on Princess in quite a few years, and ... Read More
We like to cruise most major cruise lines, especially if it goes from NYC or NJ and we don’t have to fly to a port. Occasionally we will fly to FL, especially in the winter. We had not been on Princess in quite a few years, and wanted to try the Royal class ships, and Regal was beautiful. Did our online check-in and got Medallions early February. We flew into FLL Saturday and stayed overnight at Hilton beach resort. Stopped at Publix to get one bottle of wine each to bring onboard. We left the hotel around 11:30 Sunday morning and arrived to very heavy traffic into the port on 17th Street by the bridge. Fortunately we were the first ship (out of 7 that day) on the way in to the port. Arrived to a short security line and Preferred check-in went quickly after filling out a health form with two questions on it. Onboard! Stopped at our aft corner suite to drop carry-ons off. Very nice cabin although different in layout than the mid-ship port or starboard suites appeared to be, or aft one we had on Caribbean Princess. Bedroom is separated by a curtain and the closets and second bathroom entrance are in kind of a hallway-type space, so it’s more like a right angle shaped cabin with the bathroom inside the right angle. The cabin space seemed a little smaller, less deep than other suites, although the large wrap balcony was wonderful. There was a slider to balcony access in the living room area and also the bedroom--so one on the stern aft-facing, and one on the side. We did not really have a soot problem due to the direction of the winds. Stocked mini bar, slippers and robes, some canapes the first night (not my thing so we did not reorder any for the week), bowl of fruit that was very hard. One night we got a chocolate tray and that went very quickly. Chocolates on pillows every night. Bar soap was in the bathroom (though we needed to ask room steward for more at one point) and bottles of body wash, shampoo, conditioner, and lotion. Salt by the bathtub. I thought the shower lacked power, and the tub water never got hot enough for me to bother wanting to take a bath. Layout flaw is the only place for bath towels is by the tub. So don’t forget to grab one before getting into the shower as it is NOT next to the tub. Toilet and sink in a separate section of the bathroom. Plenty of bathroom storage space. Closets in cabin had plenty of space for our stuff. No USB ports anywhere. One thing we found out about this suite was that the bedroom had weird noises around it at night--not people noises--creaks, cracks, bumps, tapping noises. A friend who cruised with us had a balcony cabin on the Aloha deck and it was nice too. I understand people’s complaint about sitting areas in the balcony cabins. We mustered in the Vista Lounge and they had songs about muster to the Love Boat tune. It was cute. And not too long, which is always good. Went to our balcony for sailaway. Our ship was second to depart. Made it onto the PTZTV Port Everglades webcam for a wave. DINING: Horizon Court buffet had very good food, yet I prefer the layout of ships where it is one large room with labeled stations. On Regal the buffet is broken up too much. When I'd get to our table, sometimes my plate was met with “Where did you find that?” by travel mates. So you miss a lot by not going to each area to check out what's there. Again, the food was very good. Breakfast, lunch, and dinner. Yes, it had its crowded times, especially port day mornings. And it has a wonderful outdoor space all the way at the stern. If you cruise some NCL Jewel class ships, think the Great Outdoors. Anthem of the Seas also has this feature (although a much better buffet space layout IMO). Service outdoors and at the buffet itself was hit or miss. Sometimes we were approached and asked what we wanted to drink, sometimes we were totally ignored as employees walked around (doing what appeared to be nothing). We watched one gentleman at the outside area give up and go get his own coffee after two people were supposed to be bringing it. The Celebration of Chocolate did run out of items around 1:40pm so don’t wait to get your chocolate fix the last sea day. It was amusing to me that lemonade had to be requested from a server; it was not available to get yourself. Various tea options. I love that they had veggies even at breakfast, and beef tenderloin at dinnertime two nights! One particular chocolate dessert early in the cruise was outstanding. Love the double chocolate cookies every day. We had dinner in the buffet a couple times and we like the themed dinners. If you check the back of the Patter daily, the theme will be listed there. Only gripe is where was the sauerbraten for the Bavarian night! Goulash does not count! We had 3 dinners in the Concerto dining room. We were seated quickly and the food was quite good. We were there usually between 6 and 6:30. By 7pm there is a line for anytime dining seating, but not much of one for Club Class seating. Princess pizza is still the best at sea. Soft ice cream machine at the aft area. We ate at Crown Grill once and it was fantastic. The servers were very good, and Zaza (I think hostess?) was great too. I did buy the $3 souvenir shot glass with the homemade lemoncello in it and it was delicious. IMO Crown Grill is much better than Cagney’s on Norwegian. ENTERTAINMENT: We only made it to the theater for the broadway show (Bravo?) which was excellent. The second show was full already upon our arrival, and the third one, I think we watched a MUTS (Movies Under the Stars) movie instead. Comedian was entertaining and there was an illusionist in the Vista lounge too. Theater not large enough for a ship this size. 9 rows are flat on one level, then they start to become more stadium seating upwards. Various entertainers around the ship were good but we didn’t watch any of them for long. We did enjoy watching the dance classes in the atrium. Speaking of the atrium, Princess does a beautiful job in their ship atrium areas. Very attractive space. Not sure where there's gelato store; didn't see the need to pay for this. We did a $25 wine tasting in a dining room which was the first sea day, and it was enjoyable. I think it was 5 different wines along with some snacks. There was another one scheduled for later in the cruise too. Remember to use your medallion app to order one free drink onboard! People aren’t using this feature as we learned in the platinum/elites Captain’s Circle event. Only 4 of us in the whole room had redeemed our free drink and this was on day 5 or 6 already. Your cabin door also will unlock as you approach it and your photo will appear. Note that erroneous charges may appear on your bill so check it regularly. One in our party had a gift shop charge on her card and she did not buy anything there. Though it was removed when challenged, the cashier said “but I asked if you were [her name] and you said yes.” Um, shouldn’t you be asking the purchaser to verify their name and not assuming that people will be honest and say, "no, that’s not me.” So, way to go Princess cruiser who agreed to charge to someone else’s portfolio. Not nice. We LOVE the MUTS feature on Princess (and other) ships. I don’t know what it is about a movie outside under the night sky in warm weather, but we love it. We watched Judy and also Ford vs. Ferrari. We played the trivia game of 70s songs which was fun. I hope they change things up next time I play so the songs aren’t the same so it can be a challenge. Some hosts want you to switch papers to “grade,” some don’t. They did an 80s rock tune trivia later in the cruise but we arrived late to that one. Why are these scheduled at 7pm?! dinner time! Ryan was funny as host of some games, but he made cracks about not needing to switch papers to grade because we weren’t on Carnival (yet Princess is owned by Carnival Corporation). And he obviously has not read various threads on CC Princess board about people cheating at trivia, yes, on Princess. I’m in favor of trading papers—regardless of cruise line. And some of us take our trivia seriously! I do have this gripe as we arrived late to watch the answers to the “where in the world” trivia game. One of the last pictures was the Pyramids (known as Pyramids of Giza). They are in Giza, on the outskirts of Cairo, therefore Giza should be accepted as correct. Google it. Ryan said the couple who put Giza were wrong and the pyramids are in Cairo. I did later challenge him and tell him they are indeed actually in Giza, but he did not agree. So arm yourself if you’re going on Regal and join me in telling Ryan that Giza should be accepted as a correct answer—because it is! What was with all the news channels on the tv? Don’t plan to watch TNT or other channels because you won’t have the option. Some reruns like Cheers and a few The Love Boat episodes were available. Bow cam clarity was not good. We like the bow cams because we are facing aft and can then see what we’re approaching on the cam. Because we were in a S3 suite, we had access to the concierge lounge on this Royal class ship and Magdalena the concierge was wonderful. And I hope she reads this! A new suite perk for 2020 is open bar from 5-7 in the lounge! Did not know this before arriving on the ship. There are snacks all the time, and a wonderful machine to make cappuccino. We enjoyed this perk a lot. There were some yummy (and not sweet) yogurt parfaits in the concierge lounge in the morning along with muffins and donuts and other stuff that I don't recall right now. We ate suite breakfast in Sabatini’s once and it was good but if I’m going to have breakfast, I prefer to go to the buffet and pick a little of this and that. Room steward was ok. We saw that a perk for suites was shoe shine service. So my man put his shoes in the “shoe shine” bag and left it out. The shoes were returned (don’t think they ever left) with a shoe shine sponge in them to do it yourself. So if that’s their shoe shine service, should it really be on the perks list? I think not. Formal nights were Tuesday and Thursday. Lobster in the main dining rooms Thursday. Dining room attire varied. Many men did have suits on, maybe 2 tuxes. We were not in formals and we did not see anyone turned away. So just look nice and you won’t have an issue. Cruising attire has become more relaxed—just go with it. If you want to dress up, do so. Don't judge others who aren't in formals. I like that there are launderettes to do your own laundry. I prefer to do my own vs. ship washing everything in hot water. $3 per load for washer, $3 for dryer, $1.50 for detergent. You use your cruise card to choose # of loads, then a coin is dispensed to put in the washer/dryer/detergent machine. I brought a 3 oz. bottle of detergent onboard. Lotus Spa. Didn’t use massage or other services. The stunning Enclave shower pool never showered after the first afternoon…and there wasn’t a way to trip the bubbles to come on…at $149 for the week, the Enclave is not a good value. They have one dry sauna that is not very warm and 2 very similar hot steam saunas which are nice. Won’t buy it again on this ship. There was a game room and library room (all in one). Lots of books and a space to leave your own books for others to enjoy. The concierge lounge also had a games cabinet. I did occasionally smell cigarette smoke on the balcony. Especially late at night. While I mentioned it to the cabin steward, I doubt he did anything about it. Why are they still printing photos? Modern ships let you scan your card and then your photos come up on a screen and you buy digital or prints from there. Unfortunately one nice casual shot of us was not clear enough to warrant purchase. It would be smart business if you could still buy photos after your cruise; I would think some people would like this feature. We were told we could buy a memory stick sort of thing for $15 and all future digital photos would be free—not sure exactly how this works. We didn’t do it. PORTS: PORTS. Princess Cays. Please clear the beaches of some of the rocks. Wasn’t a favorite private island when I was first there 10 years ago, and still isn’t on my list of “must go back to.” Forgot my water shoes on the ship. Food was good. Plenty of loungers and shade. Tendering isn’t a favorite activity of mine even though we had priority tendering. We stayed (with the remaining maybe 5% of people) on the island until 3:30 or so, then headed to the tender, and they waited to get as many on it as possible so we headed back to the ship at probably 4:10, which I’m assuming was the last tender before the rest of the employees left on the other tender. Falmouth, Jamaica. We bought (ahead of time) a day pass at Royalton White Sands. Was a beautiful time there. Getting a taxi wasn’t too simple as they wanted to group us with others and we ended up waiting a bit. But the return taxi was there on time as requested and we were back at the port in 10 minutes or so. Grand Cayman. We have done the Stingray City tour, and also went sailing here once. So this time we were going to 7 mile beach. After tendering (joy of joys) we took a taxi to the public beach for $6 each. Was $20 for 2 chairs and an umbrella. Lovely beach. Was really perfect. Taxi’d back. We were grouped with others who wanted a 2pm return to the ship. Got good ship pix here, and also on the tender back we got great photos. We were with one of my other favorite ships, Celebrity Equinox. Also Carnival Glory which we’ve cruised on when it was home ported in NYC, and a Regent ship. Cozumel. We pre-booked Nachi Cocum. Wow, there were a lot of ships in port. We were the 6th to arrive, and Carnival Glory came in behind us. So there were good photo opportunities if you like ships. Like us. Your bags will be randomly searched as you enter Cozumel. Nachi Cocum was not too crowded and we enjoyed our time there. $18 taxi ride each way for 3 of us. Dropped our stuff off on the ship and came back out to check shopping at the port. Got a nice, blue leather bag at Rogers leather goods. They have very nice shoes, boots, bags, and belts. Meant to buy some rum cake but forgot. We left port at 10pm. Next up was a glorious day at sea to enjoy our loungers on our balcony. And we did for sure. The pool areas were crowded on sea days, as on most ships. Medallion. It should be able to locate traveling companions, but several times we tried and they weren't where it said they were. Maybe a delayed response? Debarkation is simple. We had flights from FLL so we walked off with our one suitcase around 7:30am. Didn't even need to use mobile passport--just showed them our passport. Very easy. Got Uber quickly. We enjoyed our cruise on Regal. It was relaxing and fun. Read Less
Sail Date February 2020
Princess are excellent. With the recent news about Covit 19 and Princess ships being involved, I think they are doing an excellent job at keeping everyone informed and being so good with their cancellation and refund policy. This is a ... Read More
Princess are excellent. With the recent news about Covit 19 and Princess ships being involved, I think they are doing an excellent job at keeping everyone informed and being so good with their cancellation and refund policy. This is a beautiful ship. The atrium is big, light and comfortable. Really enjoy the International Café for snacks 24é7. The food and entertainment is first class. The employees are excellent. Love the little cooling pool at the rear of the ship, even although it is close to the smoking area. Sometimes the bar staff are a bit slow serving tables. The food is first class, though sometimes the dining rooms are very busy at certain times and you have to take a buzzer and wait to be called. Enjoy sharing tables and meeting people from other countries. Embarking and disembarking are very well handled. Love Princess and we are booked for two future cruises. Nothing to complain about. Read Less
Sail Date February 2020
Chose this cruise to be on a newer Princess ship and get away to a warmer area. The Medallion experience was very good. Checking in and being ocean ready with the Medallion was very quick. The food on Princess is very good and the ... Read More
Chose this cruise to be on a newer Princess ship and get away to a warmer area. The Medallion experience was very good. Checking in and being ocean ready with the Medallion was very quick. The food on Princess is very good and the service outstanding. We have decided to move away from Celebrity to Princess as we were getting bored with the same food on Celebrity year after year. We noticed on our 28 day cruise around Australia on Sea Princess that the food was hardly ever repeated. Curtis Stone, the chef, has done an outstanding job with the development of dishes for the dining room. The theater design might be a tad small for this size ship, so it is necessary to arrive 45 minutes before showtime to get a good seat. We were disappointed in the depth of the balcony. No room for a foot stool. The chair did recline so that was a plus. Our closet was very large and even though the bath was small it was functional. Read Less
Sail Date February 2020
Pros: Clean ship The Buffet area well staffed and friendly. Jorge at the “Seaview Bar” on pool deck. Only friendly bartender we had. Overall crew was friendly. Angel at Guest Services was the best! Nice lounge areas ... Read More
Pros: Clean ship The Buffet area well staffed and friendly. Jorge at the “Seaview Bar” on pool deck. Only friendly bartender we had. Overall crew was friendly. Angel at Guest Services was the best! Nice lounge areas (but read the cons about this). Best cruise ship bed ever. Large closet Salty Dog on pool deck was the best food all week. Hot and freshly cooked as ordered. On and off ship was great Cons: Rocky Ship and don’t believe it was due to the weather. Small rooms, tight to move around Catering towards 65 and over. Food was warm and bland for the most part. Comedian was just OK. We thought the magician was funnier and his magic was awesome. Didn’t see other shows didn’t want to wait 45 min before shows for good seat since we weren’t getting good feeling about the shows. If you want a chair of any sort get up at 7 and plop a towel down and go back to bed like the other 3000 passengers did! Finally got up at 7 on last pool day and I took a pick. You couldn’t get a Lounger on Lido deck all covered with towels and no one on them ! If your into watching people dancing to 40’s music in the Piazza area (which is the main part of the ship) then you will love it. DRINK PACKAGE! Worst ever on Any ship. Don’t say its an unlimited drink package when it only covers 15 per day! Then if you go over they pretty much access you and then you have to start paying. I’m sure your thinking 15 is good for one day until you see the pour. They MEASURE everything! Order a double and you get charged for two drinks towards your package. We’ve sailed on other lines. We will never sail on princess again. Last one was in RC amd we were bowing down to them when we left ! App is terrible. No drink service by any pools. Poor entertainment by Lido pool. If I wanted to watch movies every afternoon I would of stayed home. There were plenty of other quite areas if you needed. Lido deck should not be one of them. Princess should advertise this ship as a senior citizen cruise PERIOD! FYI the group that went are all in there 50s. Read Less
Sail Date February 2020
Seasoned cruiser (35 times) on various lines. We are a Elite member on Princess Ship is very beautiful and colors, etc. are certainly on trend. Service was way over the top good in every department. Cleanliness, as always, very good ... Read More
Seasoned cruiser (35 times) on various lines. We are a Elite member on Princess Ship is very beautiful and colors, etc. are certainly on trend. Service was way over the top good in every department. Cleanliness, as always, very good around the ship and in our cabin. Shinto, the barkeeper that I latched on to in the Crown Bar, was a great provider of conversation and drinks during the week. He really knew his job and was such a delight! We are not big foodies so the food was more than adequate. Miss the Escargot in the evenings in the main dining rooms. Deserts continue to be a struggle on most lines. Why not just do some of the basics and do them in a more Americanized version? Apple Pie, Chocolate cake...?? Ate at the Crown Grill the first formal night. Was a disaster. I know we paid half of what we would on a Celebrity ship but, our meals were ruined. My wifes steak ws ordered "well" it cam out medium. No problem. They took it back and redid it. My steak was so bad, that after I cut out all the grizel, there was hardly any steak left to eat. They asked about it and I told them. They insisted on a reselection and told me they would do a Ribeye (medium). About one minute later, here they come with a steak soaking in blood. At that point, I told them to just forget it and bring me some coffee with some cream and Equal. They had no equal or anything similar. At that point, I told them the evening was over. Without suggesting, they compted the meals and we left. We ate at Sabatinis the second formal night. Meal was just okay. Once again, I would rather pay more and get a better Italian dinner without all of the "fru, fru! Entertainment seemed lacking. Embarkation was the fastest that I have seen as well as disembarkation. Very nice. Had a 10:15 flight and even with Lyft, go there early so we could relax. We went to the members only event (captains night). Took forever to get in as people lined up and the Captain wanted to shake every hand. I think in today's age, they need to forgo this tradition of shaking hands. It was like shaking hands with three thousand people. We simply went around, and nodded to him and went in. This guy, was as different as anyone we have ever seen as a Captain on a cruise ship. He seemed a little/lot off. Even used the "F Bomb" during his presentation. Never have seen anyone like him. He thought he was so "cool" but seriously missed the mark!!!..I think most people will enjoy their cruise on the ship but, we will be running back to Celebrity going forward. Read Less
Sail Date February 2020
Sky Princess is not up to par with her sisters Royal and Regal. Mediocre food selections, cold food in buffet similar to school cafeteria. Main dining room so so. Room service food was also cold when delivered. Main theatre if you ... Read More
Sky Princess is not up to par with her sisters Royal and Regal. Mediocre food selections, cold food in buffet similar to school cafeteria. Main dining room so so. Room service food was also cold when delivered. Main theatre if you aren’t seated one hour prior good luck! I didn’t pay thousands of dollars to sit in a theatre waiting for a show to start. Theatre is too small. Chair hogs!!!! After 7am not a chair to be had!!!! Smallest casino ever ! This ship is BORING and I am in my 70s and an elite with Princess. Lots of cuts on this ship. No hand washing people at entrance to dining rooms. Unacceptable with what’s going on with viruses etc. On a positive note service and staff were excellent! Cabin L101 on lido deck was excellent great balcony and room steward can use balcony when at sea was wonderful. Read Less
Sail Date February 2020
Just returning from 7 nights Carib cruise. Embarkation was smooth, luggage arrived within a few hours. Our room steward JAMES WAS THE ABSOLUTE BEST WE HAVE EVER HAD ON ANY CRUISE!! Our first stop at Princess Cay was a nightmare. Only ... Read More
Just returning from 7 nights Carib cruise. Embarkation was smooth, luggage arrived within a few hours. Our room steward JAMES WAS THE ABSOLUTE BEST WE HAVE EVER HAD ON ANY CRUISE!! Our first stop at Princess Cay was a nightmare. Only one place to purchase clam shells - woman was rude - told us after we paid that we had to look for a "guy in a red shirt to unlock the clamshell and set it up". There were alot of red shirts, but we soon found out that there was only ONE GUY AND ONE KEY AND THEY SOLD OVER 50 CLAMSHELLS!! We spent 45 minutes waiting for help. The BBQ was ok but again with people reaching into food with their hands and NO ONE stopping them. The food on ship was mediocre at best. Food on MDR on getaway day was tasteless - chicken was overcooked, all dark meat, guest next to us said hamburger was overcooked and tough. Buffet was mismanaged - no one watching people reaching into food with hands, not enforcing hand washing as u enter any dining area; hot foods ?? like sliced turkey, bacon wrapped meatloaf, french fries were cold - fries at Salty Dog were 100 times better. Empty serving bowls on buffet not replenished - just left there for guests to ask if there was more; Alfredo's is suppose to be the best pizza on a cruise ship - dont let a New Yorker eat there then! Crust was perfect but toppings were just average - cheese and sauce - not memorable. Specialty restaurants were not impressive - Spagatinis was very run of the mill tasting food, nice presentation but no stand out flavors. Crown Grill was ok - 22 oz porterhouse had a decent strip but very VERY small filet. Alot of fat on strip- decent flavor. Never been on a cruise that limits you to one entree or pay for additionals - previous cruises always let u choose extra entrees without cost - might understand if i wanted to have 6 lobster tails, but not a regular entree! Medallion App was a nightmare - 4 times we asked for asst from guest services and internet cafe - worked until we walked away then nothing! Never got our free drink that was to be ordered thru app and delivered to us! Excursions desk was ridiculous - they could not answer even the simplest questions - shouldnt they know more about what they are selling??? Tendering to St Maarten was good - cruise director kept everyone in good spirits while waiting. Celebrity Theatre is ridiculous - 2500 plus people on board and theatre holds 600 comfortable - told u have to line up 60 minutes before show and even thats not a guarantee!! In the dailys, they talk about "CHAIR HOGS "- people who grab a bunch of chairs early in the am and then sometimes dont show up to use them until much later - Sky says they monitor them and will remove the unattended belongings - NEVER, EVER SEEN THAT DONE. Alot of us want to enjoy a chair in the sun but not at the expense of setting your alarm for 6am to secure one. If you are going to post it, ENFORCE IT!! Overall, Sky is a nice ship but needs a lot of attention to things that matter most to the guests. Oh, and after hearing the opening to LOVE BOAT 1000 times, it gets old! Cute once or twice but not every port - arriving and leaving and then 4 times when leaving St Maarten. And one last, BUT VERY IMPORTANT thing, where are the female officers??? Need more Captain Kates from Celebrity!!! Read Less
Sail Date February 2020
We had a great time last year on the Caribbean Princess, but not this time on Sky Princess. The embark/disembarkation was easy, the Medallion worked fine to get in and out of the room and buy drinks (all we used it for). Very nice basic ... Read More
We had a great time last year on the Caribbean Princess, but not this time on Sky Princess. The embark/disembarkation was easy, the Medallion worked fine to get in and out of the room and buy drinks (all we used it for). Very nice basic balcony room, clean, nice and brightly lit bathroom. Polite staff. BUT, the crowds of people made a big difference this time. We knew we had to get to the theater early (45 min to 1 hour for production shows), but we did not expect to be shut out of most other evening events in Princess Live or the piazza on 5. If you went to the 8pm theater show, then you were unable to get seats for 9pm events elsewhere. This was the first time we ever ended up watching movies in our room at night. We really enjoyed Mike Misko the magician/comedian. He was the best entertainment and it was great that he had 2 shows. The buffet on sea days was a madhouse at breakfast time and lunch. Yes, it is huge...but it could take 5-10 minutes to wander around to find a seat even for 2. As many others have said, bland food barely warm. Very good omelets. Not enough sinks, and poor compliance with hand washing. The deck chair situation remains awful, not a chair available at 9am even on a cloudy day! Finally got 2 chairs at 2pm. With chairs at a premium - no one should be using the nice padded chairs for footrests!! There was rarely a spot to sit if you got pizza or a burger at poolside. I also think it is strange that Princess uses the passengers to provide entertainment in the piazza area. All dance and Zumba classes are smack dab in the center of the piazza, with all the surrounding chairs filled with guests watching the classes. I am too self concious to Zumba around with hundreds of strangers watching, but I would have taken classes if they were in a lounge or the gym. The MDR was fine, the service was so fast that you could not have a leisurely meal. All the beef dishes were delicious, most other options were beautiful but boring. Just no flavor. Enjoyed Alfredo's atmosphere, the calzone was good and piping hot!! That said, we spoke with people who had been on the ship for 3 weeks in a row and they were happy. Next time I will choose a smaller ship, or one with fewer sea days. Coastal Cay Cruise - overpriced and boring. Vessel too noisy to hear what guide said. Under Two Flags Tour - very good with great guide, Dennis. Lasts longer than 2 hours due to traffic, so be prepared if you book another tour after this one. Lagoon Kayak - very strenous kayaking in a busy waterway with massive yachts. Not "serene and leisurely" as describe. Nice guides. Read Less
Sail Date February 2020
This was our 15th Princess cruise and it didn't disappoint. Starting with the very personable Captain. We went for my husband's birthday and Cory, the cruise director did everything to make my husband feel special. He did an ... Read More
This was our 15th Princess cruise and it didn't disappoint. Starting with the very personable Captain. We went for my husband's birthday and Cory, the cruise director did everything to make my husband feel special. He did an amazing job as cruise director, upbeat, friendly, interactive and very funny. The "Rock Opera" production was the best we had ever seen in all our cruising years, thats not to say that the rest of the entertainment was just as great Mind blowing magician, funny comedian, 5 Skies needs to reorganize the stage set so everyone on the sides of the theater can see it as well, Take 5(Jazz Trio), and Static, the party band(one of the biggest treats onboard this ship). So much to do and it was hard to pick and chose, needed another week to take part in it all. Our steward, Arnel was unbelievably efficient and truly wonderful at every aspect of maintaining everything in our cabin(E612). Plenty of storage, balcony a bit small but acceptable. On to dining- choices and food were excellent. We had a phenomenal waiter(Garnett) and his assistant(Angelo)-for people who have cruised a lot; they are the good old waiters we had years ago, when every waiter aimed to do everything in their power to please you!! Medallion.Net is an innovative, helpful and perfect tool to help navigate everything from boarding to ordering drinks and finding friends any where onboard Great job by all, hoping this excellence continues way after the inaugural sailing of the beautiful Sky Princess. Can't wait until I can go again!! Read Less
Sail Date February 2020
We have cruised with princess for the past 10 years. They are absolutely consistent with 4 star service. They are constantly upgrading and hands down they have the best entertainment from the big Vegas Style production shows to the ... Read More
We have cruised with princess for the past 10 years. They are absolutely consistent with 4 star service. They are constantly upgrading and hands down they have the best entertainment from the big Vegas Style production shows to the single magic and comedy acts. The cabin rooms are white glove clean and anything we ask for, is delivered promptly to our room. The only shortcoming is some ships dining menus are not like they used to be. This particular cruise did not have an exciting menu but that's the executive chef. My specific bèef is that they dont have my favorite " Rice Pudding" Anyone who asks, we give Our last cruise was amid the corona virus and the measures the ship staff went to was over and above all expectations. We couldn't have had better care from our mothers at home ! We would gladly go back right now even when the corona virus is escalating across the globe. This pandemic was not created by cruise ships. Being on a ship in tgemiddle of an ocean is the safest place on earth. A ship is floating quarantine. Planes are moving virus carriers around the globe. Princess scores 12 out of 10. Read Less
Sail Date February 2020
We had saved for this trip of a lifetime and it was shocking. We were told the boat had been deep cleaned and it was perfectly safe to travel as the norovirus was no longer an issue. This could have been no further from the truth. Within ... Read More
We had saved for this trip of a lifetime and it was shocking. We were told the boat had been deep cleaned and it was perfectly safe to travel as the norovirus was no longer an issue. This could have been no further from the truth. Within two days passengers were vomiting with diarrhoea. As you walked to your cabin you could smell both. People were very poorly and they tried to play it down my saying it was mild. As soon as we boarded crew were serving buffet food. There were long waits for food at peak times. Once you got your food you then had to line up again for your drinks. They should have at least had staff serving water to your table. Hand washing was meant to be strict and in most cases it was but on several occasions we saw passengers skip the hand washing and just use the gel which is not effective against Norovirus. Tables were not wiped properly. Top and part of your chair but in an outbreak the edges should be wiped. Norovirus escalated very quickly so on day two we decided we would not go to shows or use the pool. Take the stairs and avoid touching anything outside our cabin. I can honestly say we were disciplined. Passengers were emptying their drink containers down hand washing sinks, this should not be allowed. Interactive screens were not wiped. When we pointed this out to guest services their reply was we did not think of that. Four days before the cruise was due to end I caught it. Can only put it down to chopping fruit onto my cereal as my hands possibly touched the table then touched food. We followed protocol. Called 911 from our cabin. We were told a nurse would call. My husband had to call over 24 hours three times and complain to guest services. No fresh water arrived when we asked. I ended up on a drip. Very poor medical care. Once in the medical centre it was good. Food was bland and uninspiring. We really struggled to find tasty food. Salad was probably the best option. It was more like a back street cafe. Staff were friendly and helpful and the only positive thing I can say about the cruise. I will say though the sanitation staff were poor and did not do the job well. I can see why this virus is still onboard and continues to spread. It’s really put us off cruising with Princess. Cabins are okay. Tired and dated. Read Less
Sail Date February 2020
We chose this cruise because we love the Caribbean islands. The stops were great, except Trinidad. We were there during Carnival and the streets were loud and violent - wouldn't choose that port again. Quick note about wipes, regular ... Read More
We chose this cruise because we love the Caribbean islands. The stops were great, except Trinidad. We were there during Carnival and the streets were loud and violent - wouldn't choose that port again. Quick note about wipes, regular Clorox wipes won't kill Norovirus, but the hydorgen peroxide wipes do. We took a container on board and wiped our cabin a few times during the two weeks. I can't say enough good things about the crew. They worked so very hard cleaning the ship - they had their regular jobs to do, then spent another 2 hours a day cleaning. The railings, walls, carpets, everything in the cabin, touch screens, elevator buttons were all sanitized once an hour. The dancers and other entertainers scrubbed the theatre between shows - all the seats and folding tray tables - great job! The virus seemed to spread mostly because of a few selfish, arrogant passengers who refused to stay in their cabins for the required 3 days. Also, spouses were not quarantined which made no sense to me. They are sharing beds and bathrooms with ill passengers and were allowed to roam the ship freely. Because of my food allergy we ate mostly in the dining room and our cabin. The headwaiter, Ivan, was fabulous in taking my order and letting me choose anything off the menu. If you just ask, you can mix and match from the menu - this main course, that veggie and a different potato. The food was noticeably better than the previous January. We only ate in the buffet twice where staff were serving and there were long lines for everything. We found the entertainment excellent, but quite a bit too loud. We thoroughly enjoyed the piano bar many evenings. We did a mix of Princess and private excursions and all went well. We had a mini-suite and enjoyed the space and uncovered balcony. I love going out at night and enjoying the stars. I would much rather catch the sun on our balcony than on the noisy, crowded pool deck. That said, we found many quiet nooks on the upper decks to enjoy the view. The Medallions were just plain stupid! Hubby's worked fine, but mine didn't work at all. I went through two and finally just used an access card like before. It kept showing me off ship (?), wouldn't open the door, sent our drink order to the wrong lounge, charged the wrong price .... I didn't even try to set up the "find another cruiser" function. We were disappointed to miss Aruba, but Princess treated us very well -sent us to a lovely golf resort in Miami that had amazing food and great views. The line-ups and buses were a pain, but worked just fine. All in all, we had a mostly relaxing cruise. We met some lovely people, some of whom will be life-long friends.I'm glad we had a spacious cabin where we didn't worry about anything. Read Less
Sail Date February 2020
This cruise line will nickel and dime you to death. My recommendation would be to find an all inclusive line. This ship is in dire need of mechanical repair. not to just paint over rust to hide it from uninformed tourists. The carpet is ... Read More
This cruise line will nickel and dime you to death. My recommendation would be to find an all inclusive line. This ship is in dire need of mechanical repair. not to just paint over rust to hide it from uninformed tourists. The carpet is stained the walls need painting . The entire ship needs an upgrade. Choose another one,preferably one where you know all charges before you leave the port.One engine had been out for a minimum of two cruises before ours ,and is still out on the cruise they are on now,severely affecting the stabilizers.many people were seasick ,the customer service blamed it on rough seas ,I have sailed for many years ,I know rough seas. We didn’t have any. This boat should have been flat as solid ground. But listening to people at meals and how I’ll they were spoke volumes.i would never recommend this cruise line. My understanding is they have a new CEO. he needs to take this ship and see if it is acceptable to him.Sheila Carroll Read Less
Sail Date February 2020
We chose this cruise because we enjoyed a similar Princess Cruise through the Panama Canal and area. We were disappointed in this one. The ship really shows its age--rust on the balcony, scratches on the elevator doors, worn carpets. ... Read More
We chose this cruise because we enjoyed a similar Princess Cruise through the Panama Canal and area. We were disappointed in this one. The ship really shows its age--rust on the balcony, scratches on the elevator doors, worn carpets. Princess has a major problem with communication. Most of the crew speaks broken English, and it's difficult to understand directions. But the pre-cruise instructions seem inadequate. Example: We wanted a restaurant where we could dine with a set number of people each night. That turned out to be Botticelli's, but communications were so inadequate that we learned too late that this place was booked for the cruise. Also, we wanted to take advantage of an expedited exit from the ship--we received a form, but it, too, was poorly worded; we missed out on the deal. Food overall was good, though not excellent. Diners needed to pay extra for high quality. Sabbatini's proved to be very good. The lack of communications by Princess extended to the shore excursions. We booked three of them, and only two were worth it. The first, a trip from St. Thomas to St. John's, included an hour-long small boat excursion across choppy seas. The trip by train was excellent. Also, Barbados had an excellent meal included. We saw only one of the entertainment venues--my wife and I split on our revues on the Magic Show musical. I rated it contrived and trite. The room was OK, I would definitely book at least a mini-suite. Out steward scored highly in our ratings. We will not cruise with Princess again. My wife doesn't want to cruise anymore period. Read Less
Sail Date February 2020
This was a first cruise for me and the first time in the Caribbean. I wish there would have been something or someone to explain how some of the options on the ship worked. The fine dinning was phenomenal! Excellent food and for the most ... Read More
This was a first cruise for me and the first time in the Caribbean. I wish there would have been something or someone to explain how some of the options on the ship worked. The fine dinning was phenomenal! Excellent food and for the most part great wait staff! We always choose to share a table with others and got to meet many people from various walks of life! Our steward was wonderful! We felt very pampered and taken care of. I would have liked to have had more of the gameshow type entertainment during the day rather than so late at night. There was not enough seating for everyone at most of these events. They were very entertaining though!! The shore excursions need to have more descriptive write ups there were some we were disappointed with and some that were more that what we expected! The one piece of advice I would give to a first time cruiser is try everything!! Don't be afraid of it! You can always leave or not eat it but you'll never know till you try!! One last comment If you continue to do the Voice of the Ocean you need to make it better. I had intended to be in this when I signed up to cruise on the Princess but when I realized that it was karaoke that turned me off. On the first night we were there in plenty of time but did not get a vote and were told it was because we came after it started and that was not the case. On the second night of the tryouts the blond in the entertainment crew told us we had to vote as a group because we choose to share a table with some people we met on the ship. She was not nice about it when I tried to explain that we were not a group. Made me very mad. We also made sure we were there for the finally and at the correct door to get the clickers but could not get them because they were not out yet. The people that came close to the time of the performance got the clickers. There should be a way to go on the medallion app and vote. That would be easier for all. Read Less
Sail Date February 2020
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