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Sail Date: July 2018
We booked this cruise after another cruise fell through due to overbooking about one month before embarkation. The price was right, as were the ports of call (4 stops in the Caribbean). The Good: - The location of our staterooms ... Read More
We booked this cruise after another cruise fell through due to overbooking about one month before embarkation. The price was right, as were the ports of call (4 stops in the Caribbean). The Good: - The location of our staterooms was very convenient as we booked guaranteed staterooms - As always, the stateroom attendent was awesome and helpful - AA lost our luggage and the stateroom supervisor helped us with tuxes, dresses for formal night and then free laundry service plus a $100 credit for incidentals we needed on board - Marketplace, Salty Dog, and Pizza were best we have had on cruises - I liked how princess separates the food at the buffett - never felt like we were cramped for space until debarkation so that was a big positive - The ship though almost 15 years old, was in tremendous shape and they kept it in very good shape - paint, varnish, cleaning - best we have seen. - The decorations were modern and I liked the look and feel - Guest Services was very helpful with our lost luggage, room issues, and other errors on Princess part - Photos were excellent - best we have had on a cruise and even ordered a custom package (never done that before) - Cruise Director and his assistant were super approachable and I enjoyed anything they were the feature act. The Bad: - dining room service in the Palm was the Worst i have ever seen or had on vacation. It was so bad we asked to be moved to another venue or allowed anytime service which we were denied. We would go an hour before water was refilled, people who came in and ordered after us recieved appetizer, dinner and dessert before we got an appetizer - we complained after this happened three times. We never got our waiter or assistant waiters name, it was so bad another assistant waiter came by from another group and said let me help you guys, you are being ignored!!!!! - Food in main dining service was never right - we had burned prime rib (how do you do that), raw fish, hot appetizers were cold, cold appetizers were put on hot plates and tasted awful), my adolescent boys asked to order two meals because they were so small and were denied - food was very bland, steaks were horribly over cooked Medium was well done to burnet and medium rare was well done at best, rotten potato's sent on plates and never were offered butter, sour cream or cheese on the plates (this started the first day). - Embarkation was a disaster - we booked air through Princess and transfers through princess. we were one of the last 30 people to go through embarkation. They did not have OUR BOARDING SHIP CARDS!!!! How is that! They made them two times at the pier because they would not work. We were on the gangway with security and our cards were denied, they made them two more times only not to work. Ship was to leave at 4:00pm and we were walking into the ship at 4:30pm due to all the delays. Went to passenger services only to have the cards made again as they did not work initially for our room. - Get into our rooms (they were not setup as requested) and worse other peoples luggage was in the room. The Steward Supervisor was quick on the spot and got everything resolved and defused the situation, - Entertainment was the worst I have experienced on any ship. Royal Caribbean, Celebrity, and Carnival. Very boring shows, the new show was good, but the others were far below standard that I have come to expect. - Comedians and Magicians on the ship were far below average - We felt the ship was understaffed based on who we saw where We enjoyed the stops and enjoyed the family time, but I will not be returning to Princess Cruises. We prefer Celebrity having done Royal Caribbean Giant Boats and Smaller boats, plus the Carnival Party Boats. Read Less
Sail Date: July 2018
This was a first Princess cruise. It was typical Western Caribbean and nothing unusual about the ports. The best thing about this cruise were the staff. There was not a staff member who couldn't or wouldn't answer a question. They ... Read More
This was a first Princess cruise. It was typical Western Caribbean and nothing unusual about the ports. The best thing about this cruise were the staff. There was not a staff member who couldn't or wouldn't answer a question. They were always there for you and always wearing a smile. This included waiters, engineers, cabin attendants, everyone. The cabin was pleasant enough but not sure worth the price of it. Embarkation and debarkation were truly a joy. They even emailed a notice that due to a convention in the area, there may be traffic and to come a little earlier!! Once again, surrounded with assistance no matter what you asked. Entertainment left a little to be desired. No really great shows. Overall experience was about an 8. The public areas were always clean and constantly had someone working or cleaning something. The food, well, that was a little disappointing. I mean who serves meatloaf on the last night? The casino had great dealers during the entire time. All in all, it was my time to get away from the phones and computer and that was done, so I guess I'm good. Read Less
8 Helpful Votes
Sail Date: July 2018
Apologies for the long review. It is hard for me to cut back on detail. We were four girls traveling, three from Los Angeles to Fort Lauderdale and one from Atlanta the day prior. We had two cabins, a mini-suite D619 which had three ... Read More
Apologies for the long review. It is hard for me to cut back on detail. We were four girls traveling, three from Los Angeles to Fort Lauderdale and one from Atlanta the day prior. We had two cabins, a mini-suite D619 which had three and a Caribe Balcony C731 for me. We flew from LA and stayed at the Courtyard by Marriott Cruise and Airport Hotel. This hotel has an airport shuttle included along with breakfast buffet and shuttle to the cruise port included as well. The hotel was under construction so the lobby was moved along with the buffet. The room was good. The hotel is close to both the airport and hotel which made it very convenient for this trip. My friends are late risers while I am early. They did not want to get to the ship early; three of us are Platinum and could have enjoyed the Platinum Lounge. The hotel has four times for the departures: 10am, 11am, Noon and 1pm. We left for the ship on the 1:00 shuttle which left closer to 1:30pm. There is a sign-up sheet. Be sure to sign up as soon as possible since the good times fill up quickly. We arrived at around 1:45pm at the port. Embarkation was a breeze. I had an extension cord in my carry-on which was found and confiscated. It was just a plain $2 power strip, no surge protection what so ever but they placed my name on a form so that I could collect it after the cruise. A photo was taken after the security check and we were on the ship. Since we got to the ship so late, we missed the dining room lunch and the rooms were available. We dropped off our carry-ons and headed downstairs. We had a light snack in the International Café. We enjoyed the Chicken Salad and a very nice Beet Salad. I signed up for the Ultimate Ship Tour at Passenger Services Desk. Soon after the muster drill began. We headed down to our Muster locations. After the drill I headed for sail away to my friends’ mini-suite. We sat on their balcony even though it was very hot and humid. It was great fun to celebrate together. We were celebrating our friend being cancer free along with her birthday. She had breast cancer last fall. One of the girls ordered the cabin birthday decorations. They were expensive but very fun and festive. We had made reservations for the Crown Grill to celebrate her birthday. The Grill was amazing. We had steak and lobster. The service was spot on. I would recommend it to everyone. The food was so great! I had breakfast, lunch and dinner in the dining room for most every meal. I highly recommend it. I am a foodie and the food was really good. I was worried after everything I had read. I love high tea but was only able to do it once. I ate dinner in the buffet once and it was surprisingly good. I did have little snacks here and there mostly fruit and a bit of desert. I ate at Planks with my Meet and Mingle neighbors. Planks was ok. Most likely would not eat there again but always want to experience everything I can so that I can make my own opinions. The International Café is always good. I really like their Muesli for breakfast along with a cup of fresh brewed coffee early in the morning. I then take it to a window seat and watch the ocean from the window nearby. The ship does have some rust in areas. They were always painting and scraping somewhere. They changed the carpets in the hallways. I am used to some sort of color change but both sides were identical with gold/yellow background with white, black and gold swirls. The ship appears to be clean and fairly well maintained. I was worried due to the reviews. Most all of the crew were friendly, some were very friendly. Day 2, Sunday morning was our Meet and Mingle sorted out by Bugsy43 at 10:00am in the Wheelhouse Bar. We were supposed to be in Skywalkers but somehow there was a double booking. We had about 21 people show up. It was too early for my three friends since the time change; it was 7am for us. We all introduced ourselves and talked about where we were from and how many cruises. We had about six people participate in a gift exchange. It was fun. People brought something that was from where they were from or something they thought another cruiser would like. There were two of the Ships Officers that spoke to us as well. One of the officers spoke of the changes they had made to the buffet in the last two weeks for the better. It appears that they must read Cruise Critic comments. I am not a buffet fan but ate there a couple of times. It was quite good (for a buffet). Normally I just get some fruit. I ate in the dining room for most every meal. We had anytime dining which I am not a fan of but when traveling with others, you go with the flow or eat by yourself. We never really had to wait long since we normally ate around 7:30-8pm. The food was really good. If it was not to your taste, you ordered something else. We ordered several of the items when we could not choose just one. The butter dish was given with four butter balls, but we just asked for more when it was out. I love good bread and butter and was not disappointed. Day 2 was a sea day, I had lunch with my new friends from the meet and mingle. I saw my neighbors around the ship more than my travel friends. I met up with travel partners later to lay out in the sun for a bit. There were lots of people enjoying the pools and was quite crowded. Day 3, Monday, we were in Grand Cayman. This is a tender port. I sorted a trip at the pier for a van tour for three hours for $20 USD. My friends did a different tour. I realized during this trip that I could travel alone and be fine. My tour stopped in Hell where I mailed a post card to my son. The post card arrived about ten days later. We next stopped at a rum cake store with a nice ocean area in the back that was so beautiful. We also stopped at the dolphin swim area (not included) for about 20 minutes. Then back to the port. I made friends with a man and his teenage son and walked a bit near the water with fish that were so amazingly beautiful. Grand Cayman is clean and felt very safe to me. The water is beautiful and sparking blues and greens. Day 4, Tuesday, we were in Roatan, Honduras. We docked in Mahogany Bay. A port created by Carnival Corp. There was an interesting rusted sunken ship right outside my balcony door. I would have loved to explore it. I took many photos. We had booked a private tour with Victor Bodden to show us the sites. We had to walk quite a way outside of the port area to meet up with our guide. Since this was a Carnival port, the private tour companies have to pay a lot to get in there… We were shown the sites. We stopped at Mayan Eden Eco Park. One of our friends loves butterflies. They have a great butterfly exhibit, along with monkeys, parrots, and other animals. We got to hold and pose for photos with the animals. The guides are knowledgeable and answer all of your questions. We also went to Victor Bodden’s private park with even more animals along with sloths. We got to hold the sloths. They move almost in slow motion. If you have seen the DMV seen in Zootopia, they got it right. The sloths were so much fun, Highlight of this port. There was a medical emergency with someone needing transport to the airport home. We left about an hour late. We had to wait for the medical staff to return to the ship. Day 5, Wednesday, we were in Belize City, Belize. This is a real tender port. The ships are about five miles from shore and the tender is about 20-30 minutes. We wanted to do the Cave Tubing tour. We found one at the port for $50 USD. It was a van ride of about 45 minutes to get to the tubing location. Once there, you are giving a left vest (which smelled of other people’s sweat), helmet (sweat here as well) with miners’ type light on it and a tube. You then have to carry all of this for about 15-35 minutes walking along a rain forest path, crossing the river three times. I had breakfast with a woman who went on it. Her Fitbit said one mile. They tell you 15 minutes but it was really closer to 30-35 minutes. Mostly level ground but hot and sticky. The tubing was amazing. There are two guides and pull you along. All of the tubes are connected like a train. Parts of the cave are shallow while the center section of the cave is about 55 feet deep and overhead about 20-30 feet. If you plan on doing this, bring a waterproof flash light. It can be difficult to see in parts. Once you are out of the cave system, you move slowly along the river. The guides are either pulling you through when it is shallow or swimming to move you through. This is a must see adventure. We all said that we would do it again. This port has the fake designer bags, purses, wallets, etc. I needed a carry-on bag to get my treasures home so I purchased a rolling fake Michael Kors bag. It worked to get the stuff home. The quality is not great but it worked. Day 6, Thursday, we were in Cozumel, Mexico. The ships dock here. There were two other ships in port with us, both Carnival. I had booked the Dolphin Royal Swim. I walked around the port for about two hours since the early Dolphin tour was at 11:15am. I did not purchase anything until after my tour, I did not want to carry anything around with me since it was so hot and humid. The dolphin tour sorted us into groups of 8 and we took taxis to the park about 10 minutes down the road. My tour included the fancy better food at the restaurant and included drinks and adult beverages. I also purchased the photo package for $100 purchased from the park (not included). You put your stuff in the lockers which has everyone both male and female and has dressing rooms in the back with open air showers. The toilets are separate. The dolphins were great. We each got to do two rides. First, where you grab onto two dolphins dorsal or top fin and hold on for your life. They are very powerful, fast and were such fun. The second is where the dolphins push your feet until you are out of the water. You are in the water with them for about 30-45 minutes. The pens are in the ocean not a tank. The waves from the ocean are there and can sometimes move you about a bit. Once you are done, they have taxis sorted for your return at 2pm, 3pm and 4pm. Once I returned to the port, I purchased my treasures and returned to the ship. The Carnival ship next to us was leaving before us. Their captain honked the ship’s horn trying to get his passengers back on board. It was so funny to watch the late ones run for the ship. The captain even honked the horn for us as our passengers we remaking the horn signal with their arms. It was lots of entertainment for us on our balconies. Day 7 was a sea day. I had signed up for the Ultimate Ship Tour which began at 8:15am. This is the second time I have done this tour and loved it even more the second time. We met in the piazza and left with one of the cruise director’s staff and a security officer and then went to the theatre and had a photo on the stage. The production manager, from the USA, spoke about how the stage moves etc. Also, that the performers can only see the first two rows where most people do not sit so it looks like no one is coming to their show. I made my friends sit in the second row, there were not happy but I explained why. We then went to the dressing rooms and one of the performers spoke of process of changing clothes. And how other crew like the electricians etc help them change into their next costume. Next was the medical center. There are two doctors, one for the passengers and other for the crew along with four nurses all trained to handle anything. We then went down to the lowest part of the ship below the waterline to the ship’s laundry. The supervisor showed us the many pieces of machinery used to wash and dry the towels, sheets, and passenger and crew laundry. There is a giant machine that dries, and folds the sheets. Sheets are feed into one side wet and come out the other dry and folded ready for the cabin steward to change your bedding. We then went to the Control Room. There were many computers and monitors with video of the areas of the engine room, and deck areas, etc. One of the Officers talked about the workings of the ship, the fuel consumption, the two different types of fuel used and where. A photo was taken with him and our group. We went to the galley to see how the food is prepared. One of the chefs gave us the tour and answered questions. There were non-alcoholic drinks and goodies for us. We went to the photography shop, and then the print shop where they have two presses to print up the Patters and other printed materials we receive in our cabins. Each area’s representative speaks and answers questions. It appears that they really love having passengers. You get to walk down the center of the ship down I-95 or M1 depending on the ship. There were many crew members who this was their last day. They were lined up for the HR office to get their last pay check etc. We went to the bridge. We met the Captain, had a photo taken with him. He left and one of the Officers showed us around. We spent about 20 minutes up there. We then went to Skywalkers for some Champagne and chocolate covered strawberries. The cruise director staff member answered more questions. Another amazing tour behind the curtain. I brought my iPhone this time. They did allow photos in certain areas; you just needed to ask the person in charge of that area. Toward the end of the day, I received the “gifts” including five group photos taken in certain areas, a Princess waffle robe, princess apron, 8x10 photo frame, note pad with Caribbean Princess with my name (spelled wrong and never sorted) Disembarkation was quick. We had a 10:55am flight back to LA so we were one of the first groups off of the ship handling our own luggage at 7am even though it said 7:30 in the paperwork. We flew off the ship. Customs was a quick look at my passport and I was done. There was a table setup for the confiscated items. I let them keep $2 power strip. We used the same shuttle company that was included with our hotel for $10 per person. We all had quite a bit of luggage so Lyft/Uber would not have work. I pack from zombie apocalypse to meeting the queen and all things in between. Three of us did the same with two large bags plus carr-on while one only had a small carry-on piece of luggage. Not sure how she did it. It was a quick trip to the airport and back home. Cabin C731 Category BD – cabin was great for one person even two but not for more. I like things on the cold side. My cabin was a comfortable 68 degrees when set on the lowest setting. The cabin is 9 feet across by about 20+ feet deep. The balcony is 9ft by 9ft, half covered half open. There are two deck chairs, two foot stools and a regular table on the balcony so you could actually eat food at the table if you wanted. You can see the cabins above and below and they can see you when you are in the uncovered area. But no one can see you in the covered area. The bathroom is small. The shower has a curtain that can stick to you. Bring some clips to help weigh it down. There are two pumps in the shower attached to the wall with shampoo and body wash. I bring my own. The steward was not the best. I had to ask him to vacuum the cabin and later vacuum the balcony. I had to request the robe after not receiving it and ask for fresh ice several times. There were bits of paper or something on the floor of the cabin and the balcony. I have a bit of OCD and like things clean and tidy. The TVs are a VERY nice 42 inch flat panel with on demand movies, TV shows and even live TV channels for the news. There is a vacant HDMI port if you want to plug in your own device. There is one USA electrical outlet behind the TV to plug in your power strip, etc. There are two USA plugs in the desk area. The beds are very comfortable. These are the new Princess beds people have been talking about. The carpet was in good condition, not stained and no holes or wear patterns. Cabin D619 – Mini-Suite Category MD – I did not stay in this room but can say that the temperature in this cabin was hot. It never really got below 78 degrees. My friends finally got a noisy fan in the cabin after many days of complaining. You could feel the temperature going up as you walked closer to the center of the ship in their hallway. The cabin itself was wonderful. Nice bathtub, couch and two TVs. Not sure how it would have worked with the sound since the TVs were right next to each other. The balcony is about 9 feet by 8 feet uncovered. No shade. It rained and the clothes drying on the chairs were wet instead of dry in the morning. I loved the size of the room but the temperature issues are a deal breaker for me. There were two chairs, two foot stools and a full table on the balcony. Since there were three people staying in the cabin, it made it difficult to access the balcony with the couch open into a bed. Read Less
Sail Date: June 2018
My wife and I went on our first cruise together on recommendation from family friends who also joined us. From embarking to disembarking the process was extremely smooth. From arriving at port it took less than 20 minutes to get on board. ... Read More
My wife and I went on our first cruise together on recommendation from family friends who also joined us. From embarking to disembarking the process was extremely smooth. From arriving at port it took less than 20 minutes to get on board. Headed straight up to buffet for lunch. We found the service during the whole to be excellent from the restaurant table service to our cabin staff. Always friendly and great sense of humor. Never been to a place where we have our room cleaned so often each day. Loved it!.The general variety and quality of food was great. Entertainment was pretty good. We had 2 comedians which were good, and a couple of musical shows in the theater that were very good. Would have liked to have seen a magic act. We went on 3 excursions of the 4 ports we stopped in. Highlte was the dolphin encounter in Cozumel. Great experience except for the cost of photo/picture. Overall we had a fantastic time and loved every minute of it. We chose a balcony on caribe deck and was very nice and quiet. We knew bathroom and shower were small when we booked. It is small but definitely not a deal breaker and not a big issue for us.Already looking forward to booking another princess cruise. Read Less
1 Helpful Vote
Sail Date: June 2018
I recently arrived from a Princess Cruise Vacation. This was my first time sailing with Princess and I don't think I will ever go on another Princess ship again. Several things happened during my trip that compared to other cruises are ... Read More
I recently arrived from a Princess Cruise Vacation. This was my first time sailing with Princess and I don't think I will ever go on another Princess ship again. Several things happened during my trip that compared to other cruises are unacceptable. First, I had stated it was my anniversary on the Princess website and upon arrival I see other cabin doors decorated (with Celebrate signs or Anniversary signs) but ours was not. Also, I had opted for champagne in our room. When we arrive, I see a note that states we have to call room service for the champagne (so it's not sitting out for too long). This was fine. I called for the champagne maybe over three times between that day and the next (not exaggerating) they never brought us our champagne. At the end, I told them I didn't even want it. I also complained about our room not being decorated and all they said is they could either decorate it now (a day after our anniversary) or bring chocolate covered strawberries. At that point I was somewhat over the whole thing so I told them to forget about it. But then other issues happened. Upon showering, the water in our cabin was cold. I then went to the front desk to have someone check it out and they never came that night (I ended up showering with cold water). It was not till the next day (midday) that someone came and fixed our shower. To our amazement there are two knobs in the shower and they were originally switched that is why the knob could not turn all the way to produce hot water. I was in shock. Another thing, the remote in our room would not work. Flipping the batteries was the only way to get the channel changed. I had to call about this too. At the end all these issues were addressed however these issues should not have even occurred. Complaining about all these issues cost me time from enjoying myself and frustration as many times it would take a day or so for the issues to be addressed. The customer service on this ship was by far the worst I have ever seen. Nothing other than chocolate covered strawberries were done to corroborate for all the mishaps we experienced. The crew did not seem to be hospitable perhaps in helping you find an area of the ship if you seemed lost or for instance, in the pool area, to get a waiter to come to get your drink order was nearly impossible. My partner and I joked about how the service off the ship was better than on the ship. I also saw that the ship was recently renovated, however, the pool/outside area lack in a renovation. The inside was relatively nice, the cabins are pretty spacious, but the outside needs work. See pictures below. Not the cleanest either. Another HUGE issue was the food. Which was one of the biggest let downs this cruise had to offer. The selection was poor and there was at least one thing in every sitting that was not to my liking. I am not a picky eater and have never had an issue with poor food on any previous cruise I've ever been on. So this was a big downfall about this ship. All in all, the cruise experience could've been so much better. The food, the customer service, and the outside area of the ship need major improvement. Entertainment was also average. I do not recommend this ship to anyone. Read Less
4 Helpful Votes
Sail Date: June 2018
It was my 10th cruise on Princess and even if the itinerary was perfect for relaxation (B2B 14 days Western-Eastern Caribbean) the ship was a major disappointment. ROOM (Inside A323) I was very disapointed with my cabin. I booked ... Read More
It was my 10th cruise on Princess and even if the itinerary was perfect for relaxation (B2B 14 days Western-Eastern Caribbean) the ship was a major disappointment. ROOM (Inside A323) I was very disapointed with my cabin. I booked through Princess site and was aware that it was a connecting stateroom but not that it was a stateroom with bunk beds on the wall! There was no notification about bunk beds on the website, in the booking section. Also, when I arrived on day 1 I noticed that the toilet seat was broken and had to call the stateroom steward to replace it. Still on day 1 we had problem with my tv system. Live tv was not working well: after watching 5-10 minutes the image froze and then tv displayed main menu. I had to call/ go to Guests Services EVERY SINGLE DAY UNTIL DAY 8 in order to get the tv system repaired (technician finally changed tv on day 8). The only answer from GS from day 1 was « we are sending someone ». No apologies. They could have offered me a drink or two for the major inconvenience. No. Nothing. Nada. I cruised on several others companies way cheaper than Princess that offered me drinks for very minor issues. Princess doesn’t know how to keep its customers happy when a problem occurs. SHIP DECOR I was on the Caribbean Princess in 2016 so I can really appreciate the Horizon Court Bistro refurbishing into Fresh Marketplace. The decor is very nice. Silverware are available everywhere in the little trays on the tables which makes it easy to grab what you need even if you don’t have your meal at a table. Great idea! FOOD I was disapointed with the food. In the MDR meals were good despite the fact that is very difficult to get the chef to cook a steak rare... always overdone... My major disatisfaction came from the World Fresh Marketplace. I cruised many times on the Regal Princess and I can see major differences between ships... The Caribbean Princess offers a less wide selection of food. Cafeteria-like desserts, poor choices. Cupcakes? Jell-O? Really? Nothing a little bit fancy or nice-looking. Grandma chocolat cake and pecan pie every two days... Nothing to do with what I experienced on my first Princess cruise in 2015. However I must say that pizza I had at Slice was way better than the one I get on other Princess ships. Good improvement! GYM Only 4 regular bikes (not the spinning bikes). It’s a joke! Gym has too many treadmills and besides that people are running on the promenade deck! That being said, Princess should enforce the no-running rule on the Promenade... COFFE CARD I hate the new coffee card system because you can’t really see how many coffees left you have. And it happened that I had a problem with my room card and the coffee card as well because after ordering 3 coffees barista computer stated that I had only 11 left instead of 12... So I had to go to Guests Services to resolve this... And what was the way to give me back the missing coffee? A Post-it for a free coffee signed by the Guests Services manager! Post-it! Wow! And Princess is telling that Ocean Medallion is coming... I know that Princess wants to get rid of the old paper card because some guests keep remaining punches for years... Instead of using a virtual system that allows Princess to do mistakes like double punch because card is not properly working and then subtract coffees from its guests, why not returning to the good old paper card and simply void it after the voyage it has been bought on? PLANKS BBQ Good addition. Cover charge is ok. Service and food were very good. Poor dessert choices tough. SANCTUARY I went to the Sanctuary 2 times. I was disapointed to learn that chairs by the windows are sold to people who book Sanctuary for the whole week. Despite that I was able to get chairs in the shade. On my first afternoon it was very noisy around because of the adults pool near my spot. I didn’t feel like I was in a « Sanctuary »... I talked to a Sanctuary manager, Diego, and he moved me to a quieter spot. He was very nice to me and even came back later to check if everything was ok. On my second day at the Sanctuary I was happily surprised to see that Diego had already prepared my chair in my quiet spot like he did the first day. Great job! INTERNET Princess internet is very expensive and slow. The Princess at sea app is a good thing but could be improved. DJ I spent a few evenings at the Skywalker Lounge hoping to listen good music. DJ Nicki was by far the worst DJ I have seen on all my Princess cruises. She did’nt talk to the crowd, did’nt interact with people. She just played bad music which was perfect to make the dance floor empty and to get me go to bed early... on June 25th she was late for her show! She arrived at 10:08 PM (show was supposed to begin at 10 PM...) started playing music at 10:10 PM. I saved money on drinks tough so thanks DJ Nicky! HAPPY HOUR On my last cruise in March I learned that Happy Hour no longer exist on Princess. You should seriously reconsider this. Like so many other customers I am not a heavy drinker so I will not buy your Premium Drinking Package. I was enjoying HH almost everyday because I liked the social gathering that it created (and the discount for sure!). Now that it’s gone I buy less than a drink a day so Princess is not making money with me... EMBARKATION/DISEMBARKATION Very well organized and smooth. Overall I will book with Princess again but I’ll do everything I can to sail on the Regal or one of the newest ships. Read Less
Sail Date: June 2018
I grew up watching The Love Boat and admiring all the passengers in their elegant clothes. The Princess Cruise Line even has a dress code! Smart casual during the day. I'm not sure if most of the passengers were aware of this fact. ... Read More
I grew up watching The Love Boat and admiring all the passengers in their elegant clothes. The Princess Cruise Line even has a dress code! Smart casual during the day. I'm not sure if most of the passengers were aware of this fact. I've recently been on The Norwegian Jade and the Holland Eurodam. The Carribean Princess is similar, but bigger. It had a huge movie screen on the main deck and ran movies continuously. This was a blessing since most of the entertainment was passenger provided via trivia games, wedding match game, karoake and Voice of the Ocean contest. There were some shows in the small theater, but none were notable. There were excellent musicians in several of the lounges. The Caribbean Princess did have many pluses. The movies being one of them, but the shore excursions being another. They had many different types of excursions at reasonable prices. They also had many restaurants to pick from. Sabatinis was by far the best. Boarding and disembarking was quick and painless. Afternoon Tea was superb and served every afternoon. We had an aft-facing balcony and had breakfast and dinner on the balcony, which I would recommend. The only real dissapointment was the chair hogs who would get up at the crack of dawn to place towels and books on their preferred chairs. ( I was up by 7am & the chairs were claimed.) They did this every day and became upset if people even used the spa pool, which they considered theirs. Management did nothing to prevent this practice. Read Less
Sail Date: June 2018
I live in Ft Lauderdale and love leaving and returning from Ft Lauderdale. I really liked the ship, and especially my room! I was on the 15 th floor - which is where 2 pools, pizza kiosk Ice cream kiosk and Buffet were! And the gym - ... Read More
I live in Ft Lauderdale and love leaving and returning from Ft Lauderdale. I really liked the ship, and especially my room! I was on the 15 th floor - which is where 2 pools, pizza kiosk Ice cream kiosk and Buffet were! And the gym - which is totally upgraded with great equipment was one floor above. I had a balcony and the rooms now have huge hdtv screens with choices of lots of movies, tv, news etc. the ports were interesting- Roatan, Belize, and Caragena. - didn’t get off in Grand Caymen. The bad part was the food in th dining room my table and I ended up sending almost every dish back. One night they had lobster. Being from New England makes me a pro when it comes to good lobster. I don’t know what they served us but I heard they were scavenger lobsters from Mexico. The chef should be ashamed- also. Tried the trout. - big mistake. Could smell it before the waiter put It down! BUT the food in the buffet was great! Read Less
8 Helpful Votes
Sail Date: June 2018
We chose this cruise because of timing, destination and the ship. Other Princess ships we have sailed on include Royal, Regal and Island. We stayed at the Embassy Suites the night prior to departure and it was perfect. Walking distance to ... Read More
We chose this cruise because of timing, destination and the ship. Other Princess ships we have sailed on include Royal, Regal and Island. We stayed at the Embassy Suites the night prior to departure and it was perfect. Walking distance to restaurants and last minute shopping, quick and easy Uber ride to port. We departed from Ft. Lauderdale, FL, day at sea, Grand Cayman, Roatan, Honduras, Belize City, Belize, Cozumel Mexico, day at sea then back to Ft. Lauderdale. This was a great itinerary for us stopping at two new ports and we definitely maximized the opportunities. We arrived at the port around 10:30 and were on the ship by 11:15. As Platinum level we are able to take advantage of the port lounge and priority embarkation-very nice!! This is our first time on the Caribbean Princess so after stopping at the spa to sign up for the Thermal Suite week long pass(they only offer 40) it was off to get lunch and explore. Cabins are ready at 1:00 pm and they start delivering luggage as soon as possible. With that said, we always bring our basic toiletries, one change of clothes and a swimsuit just in case our luggage is delayed. We have never had any issues or problems but we like to be ready for anything! Caribbean Princess is a great ship with lots of areas for retreat and quiet inside and out! Outside the way the four pools are separated gives the feeling of being less crowded on the deck. The pool (not sure why they call it a Lap Pool) by the spa and Sanctuary is adults only-very quiet and secluded with teak lounge chairs and comfy cushions. Inside, many of the corridors on the 5th, 6th and 7th floors have great little seating areas and quiet nooks. With all the standard bars, buffets and restaurants there is always plenty to eat and drink. Whether you are lounging poolside or watching entertainers in the Piazza there is always someone to get you a drink and ensure you have everything you want. We did traditional dining and thoroughly enjoyed the dining room-menu had good variety, food was good, service was great. We ate at the Crown Grill one night-excellent steak dinner from start to finish!! Definitely a favorite! We aren't art people so we skipped all of the auctions. Princess has a new program call Detourist but again, we didn't participate but it sounded cool. I booked our own excursions instead of using the ones that Princess offers. Fitness Center was great - plenty of cardio machines, free weights, benches, weight machines and mats. They have spin and a variety of other fitness classes during the week. It is really nice having the spa right next to the fitness center. Spa was great-husband got a massage and we went to the thermal suite every day and it was never crowded, very relaxing!! Shanae the asst. spa manager is fantastic!! Cabin was perfect for the two of us. Queen bed was incredibly comfortable. All the basics-ample storage, hangers, fresh linens, of course clean, fridge, plenty of lights and the balcony was great! There is only one outlet in the cabin so it might be helpful to bring a power strip. The casino was sufficient-we're not big gamblers. Basic table games and plenty of slots. The shows were good-some very talented artists on board. Cruise staff was a blast-up beat, fun and energetic! The views from Skywalkers Nightclub are great!! Someone commented that Caribbean Princess no longer has the cocktail hour for suite, mini-suite, Platinum and Elites-not true. Almost every night special drinks and complimentary hors d'oeuvres are served. At the ports, it is fast and easy to get on and off the ship, very organized. Disembarkation is once again organized and easy. Being able to get breakfast in the dining room on our last day is really nice! I would definitely come back to the Caribbean Princess, we love the layout and design as well as the staff and crew! We already have our next cruise booked with Princess for December-can't wait!!!! Read Less
6 Helpful Votes
Sail Date: June 2018
We are elite members sailed many times with princess.but this cruise was terrible. We had our room Tv going off and on, no internet, only warm water and food in main dining room awful. The entertainment was very sparse no production show ... Read More
We are elite members sailed many times with princess.but this cruise was terrible. We had our room Tv going off and on, no internet, only warm water and food in main dining room awful. The entertainment was very sparse no production show in main theatre and pursers office not personable at all. At,our dinner table one person was a diabetic and requested special menu ahead of time and did not receive and did not get special meals at all! Princess claims to have renovated the ship but cabins have not been renovated they are old and rank! Old carpets and very lumpy mattress dirty bathrooms not only in our room but all over the ship very worn, tired and dirty furniture. I think the crew tried to help they tried to be helpful. There were many small children on board and we had a lot of crying and running down the halls. THIS SHIP WAS NOT MANAGED WELL AT ALL. Read Less
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