1. Home
  2. Cruise Lines
  3. Princess Cruises
  4. Princess Cruises Cruise Reviews
11 Helpful Votes
Sail Date: October 2017
We have been traveling since 1995 by Princess cruise line only except one time in 2001 we took a celebrity cruise . We hated celebrity cruise experience that year so we only use Princess for over 16 cruises now. We chose this cruise ... Read More
We have been traveling since 1995 by Princess cruise line only except one time in 2001 we took a celebrity cruise . We hated celebrity cruise experience that year so we only use Princess for over 16 cruises now. We chose this cruise because of the ports visited . The embarkation process was the best this time . As soon as we got into our Balcony cabin on 14th floor, we wanted to get out because we noticed stains in the toilet and some leak between the tiles in the bathroom floor from the grout. We told the steward at once . Next morning we both had severe back pain-being 75 & 79 year old- because of sagging bed. We told that to our steward too. We used to get very efficient hardworking steward except in the celebrity cruise(who was not even changing sheet everyday), but this time we were not lucky in Princess in this matter too. Of course ships started getting bigger and getting more passengers -good for bottom line- but service had become less . Last two cruises in Ruby Princess and in Royal princess we were spoiled by their friendliness , and service with smile . As we expected after seeing the conditions , there was "norvo virus " infection in this cruise. First time after taking so many memorable cruises we were counting the days to get out of this ship. Usually we used to feel sad towards the end of cruise. There was not enough help in the Horizon buffet once the self service was discontinued due to Infectious diarrhea-which was a good attempt to control the spread of infection. We always love "Princess cruises" until this time. Read Less
4 Helpful Votes
Sail Date: October 2017
Took this cruise to see what was left of the Fall Colors along the Eastern seaboard plus the Canadian ports which were new to us. Enjoyed Quebec City even in the rain and wind. Ship was docked right at Old Town. Other ports were fine. ... Read More
Took this cruise to see what was left of the Fall Colors along the Eastern seaboard plus the Canadian ports which were new to us. Enjoyed Quebec City even in the rain and wind. Ship was docked right at Old Town. Other ports were fine. We missed St. Johns, Newfoundland because of very bad weather. That's just one of the chances one takes while cruising. Enjoyed Boston and NY, NY. The ship, itself, is badly in need of renovation. On the outside, it's rusty and beat-up. Inside, there were lots of problems starting the minute we walked into our mini-suite. The smell of sewage was obvious and the room steward told us to be sure to run the water in the bathroom faucet before we used it as the water had debris in it. That was obvious when you opened the toilet and saw all the black particles that had accumulated. The sewage smell emanated from the toilet and even the closed lid did not keep it out. The bed center looked like a sink hole. It was many cruises and perhaps years since it should have been trashed. I tried it the first night and didn't sleep. Talking to our steward the next morning he said he'd turn it over and put a board under it. That worked for one night and then I never slept well again. Even tried the couch but it was no better. Food was OK but nothing special and service was sloooooow. Horizon Court food was cold and the variety was limited. And then the Norovirus hit. It was all over the ship and the trip wasn't quite the same after it became prevalent. Two at our table got it and were "isolated" in their cabins for one to three days. As we disembarked some poor fellow began puking right in the middle of the floor of the Wheelhouse Lounge which was our assembly point. Not a good ending but an exclamation point on the problem. We are elite with Princess and have two additional cruises already booked with them--a BtoB to Europe and cruise around the British Isles plus a 60 day Pacific Circle. Our last ten cruises have been on Princess. We did not experience anything like this on our last cruise and hope this is not a trend. Read Less
Sail Date: October 2017
Have always wanted to see Quebec and New England States. Next time I will choose a smaller vessel, and earlier time of the year to travel. The ship needed a lot of updating, especially the bathroom in the rooms. Much too old, too worn and ... Read More
Have always wanted to see Quebec and New England States. Next time I will choose a smaller vessel, and earlier time of the year to travel. The ship needed a lot of updating, especially the bathroom in the rooms. Much too old, too worn and too small. The dining in the restaurants were outstanding, the buffet was just okay and your choices were limited as far as main dishes and desserts (except cookies) all tasted store bought. Fruit was not ripe and the help was very nice. Entertainment was poor. Elton John was horrid. Comic had poor taste in jokes. The quartets about the ship were great. Our service was always top notch. Port excursion expensive. Getting off the ship was terrible--very steep, with no one to help you down.Lines very long to leave the ship. Again, thought the staff was amazing. Would not travel this large of a ship again and this old of a ship. . Read Less
4 Helpful Votes
Sail Date: October 2017
I chose this cruise because of the timing and the itinerary - Quebec City to Ft. Lauderdale. I'm not sure what the issue was exactly but it seemed like we had to stand in line or wait in a dining room for so many events and facilities. ... Read More
I chose this cruise because of the timing and the itinerary - Quebec City to Ft. Lauderdale. I'm not sure what the issue was exactly but it seemed like we had to stand in line or wait in a dining room for so many events and facilities. Our previous cruise was on Regal Princess with more passengers onboard and we never had that issue. We are on a gluten-free regimen (allergy for me, my wife is a team player). This is new for me and I expected this to be an awkward and difficult process. Daniel, our head waiter, made this very easy to deal with and the gluten-free versions of most dishes were exceptionally good. I applaud Daniel and the Princess SOP for special diets. The entertainment was good to excellent. The song and dance team onboard was very good. The guest entertainers were good to excellent with the Elton John Tribute Show by Jeffrey Allen as the very best. There was a bizarre show by a couple who called themselves Kamikaze Firefly. It was funny but brought out my sixth grade boy self. Service in the Michelangelo Dining Room was usually excellent. Service around the ship was really very mixed. From poor to excellent. There were a number of crew who seemed ready to be off of the ship for awhile. We didn't do any shore excursions this time. Usually we do them at most ports. We had been to most of these ports and nothing really jumped out. We enjoyed the cruise and will do another Princess cruise soon. Read Less
Sail Date: October 2017
We are a semi-retired couple from Toronto, Canada. This was our 25th cruise, only 3rd on Princess. We chose this based on itinerary, price, and our available time frame. We enjoyed a relaxing cruise, visiting new Canadian and U.S. ports ... Read More
We are a semi-retired couple from Toronto, Canada. This was our 25th cruise, only 3rd on Princess. We chose this based on itinerary, price, and our available time frame. We enjoyed a relaxing cruise, visiting new Canadian and U.S. ports (some for the first time), and the weather was warming up as we made our way southbound. We opted to travel by train from Toronto to Québec City on the embarkation day. We did not worry about missing the ship, since it stayed overnight in Québec. On the train ride we connected with 3 other couples joining the cruise. Upon arrival we bought wine at the nearby SAQ store and walked about 15 minutes to the terminal, where processing went smoothly. The terminal is modern, with free wi-fi, but the ramps to the gangway were too steep. Perhaps some equipment was not working properly and they had to resort to alternative methods. We met Alyson, our cabin steward, who was friendly, efficient, and took care of whatever we needed. He didn’t do towel animals, but left two chocolates on our pillow every night. The cabin E312 had obstructed Oceanview in midship. The lifeboat and overhang blocked 50% of the view, but it was not a big issue for us. The shower is tiny with an awkward curtain, the cabinetry is older and scratched up, but the bed and linens were wonderful and the blackout drapes let us sleep in. On occasion we were able to hear muffled conversation from the adjoining cabin or the hallway. The lighting was adequate (no night light in the bathroom) and storage ample and easily accessible. The ship offered an excellent app for our cell phones called “Princess @ Sea”. You connect with the ship’s wi-fi network for free and can access the daily activities, check account balance and transactions, send messages to other members of your party and more. All food and beverage services were very good. Service was attentive and anytime dining around 7:00 pm with table sharing worked well for us. We purchased one Coffee Card with onboard credits, and it lasted us for the entire cruise. The food was plentiful, ranging from average to very good. Breakfast at the Lido was more awkward, especially if you order an omelette. You place the order, get a slip with a number, then when you find a table to sit down you give one of the waiters your slip and he goes back to collect your omelette and bring it back to your table. There were many servers around at all times and tables were quickly cleaned up after use. Princess offered two “Happy Hour” events. 3:00-4:00pm at the Wheelhouse bar, and 10:00-11:00pm at the Skywalkers Lounge. You buy one drink and get a second one for $1.00, plus 15% gratuity. Prices were affordable, with most wines in the $7-$8 range, and most beers at $6. The nightly entertainment was also very good, as was the music throughout the ship. Production show “Encore” and the soul singer Teacake deserve special recognition. The crew was friendly, polite and did not push hard to spend more on drinks or bingo like on other cruise ships. On the negative side, we missed an indoor or covered adult pool area especially during the initial cold and rainy days. Also there were two unfortunate events which need to be addressed. Tropical storm Philip forced an overnight stay in Halifax and skip St. John, New Brunswick. And a Norovirus outbreak made it challenging for passengers and crew. Both issues were handled professionally and with transparency by the Captain and his officers. The daily activities would wind down every evening around 11pm, attesting to the guests demographic sector which was mostly retired people, many in the 70’s and 80’s. While the Cruise Director was just average, there were enough activities to keep us busy during sea days – movies, wine tasting, shopping, etc. but there was no excitement and exuberance. Disembarkation in Fort Lauderdale was well organized, and there were ample taxis and vans outside. We shared a metered taxi to the airport ($15 plus tip). In summary, a nice cruise and thankfully we managed to avert any Norovirus symptoms. Read Less
1 Helpful Vote
Sail Date: October 2017
Very good accommodations and excellent food service and choices. Officers and crew were professional and personable. Program Director fun and outgoing. Crown Princess orchestra, dancers and singers first rate. Many other show headliners ... Read More
Very good accommodations and excellent food service and choices. Officers and crew were professional and personable. Program Director fun and outgoing. Crown Princess orchestra, dancers and singers first rate. Many other show headliners were second class and disappointing. Wish they had better program content and presenters for the three at sea days. Good tour variety but significant variation in quality of the four guides and destinations. Really enjoyed The Wake Show with Paul and Chrissy every morning. Most tours ended with delays because an individual or a couple neglected to return to the bus or prearranged meeting location by the assigned time. There needs to be very clear direction and consequences explained for delaying a whole tour group because of inconsiderate people. Wish the at sea days had some professionals making presentations for personal enrichment. Early seating dinners are often served so slowly that you can’t get to the theatre in time to get a seat for the 7:00pm Show. Read Less
Sail Date: October 2017
We chose this view as it was a repositioning with an excellent itinerary and the ports of call were better than expected. We loved Quebec and arrived 2 days early so we were able to explore more, but we will be back here probably earlier ... Read More
We chose this view as it was a repositioning with an excellent itinerary and the ports of call were better than expected. We loved Quebec and arrived 2 days early so we were able to explore more, but we will be back here probably earlier in the year this time to get longer days and possibly better weather. We took most of the tour with the cruise line and we were not disappointed. The New York one to the Statue of Liberty and Stanton Island was very overpriced, but as we docked in Brooklyn and not to long a stay, it was the best choice. We took an independent tour in Bar Harbor, with Ollies Trolley it worked out to be excellent and good value for money. I would definitely recommend this company and go on the same tour again. The only disappointment was that we were unable to visit Saint John's New Brunswick due to Tropical storm Phillippe as the captain made the decision for the safety of all. The Captain of the ship The Crown Princess, Captain Justin Lawes was exceptional and possibly the best on the cruise line. The entertainment was very good and the production shows with the singers and dancers was excellent. The cruise director was really good and very entertaining and skilled. This was an excellent cruise and would do it again but earlier this time Read Less
Sail Date: October 2017
Chose this cruise because of the length and ports. Cabin was great (inside). Food was good in the Horizon Court with variety - [compared to the Caribbean Princess' Marketplace (which was horrible)]. The pastry chef did a fabulous ... Read More
Chose this cruise because of the length and ports. Cabin was great (inside). Food was good in the Horizon Court with variety - [compared to the Caribbean Princess' Marketplace (which was horrible)]. The pastry chef did a fabulous job - the pastries not only looked fabulous but had flavor. Anthony, our assistant buffet steward - was an absolute gem. Our Captain Justin Lawes, was terrific as usual, as we had sailed with him before (unlike other captains that you never see or can't understand the announcements due to their broken English or not using the microphone properly), he goes around and talks to people, did an interview in the International Cafe, and keeps the guests informed. The Captain took care of everyone, as we had to miss a port (St. John's) due to a hurricane and stayed overnight in Halifax in order to stay out of the wind and rain. For a repositioning cruise, this was good in all aspects, as we have been on several and the atmosphere or how staff treat you or the food or all of them have played a part in previous repositioning cruises. Read Less
Sail Date: October 2017
Itinerary was the determining factor. Quebec was VERY nice but rain was a factor. Rest of cruise OK but a hurricane interrupted a port call. We spent an extra day in Halifax, NS which was finne. Other ports nice. A balanced trip with port ... Read More
Itinerary was the determining factor. Quebec was VERY nice but rain was a factor. Rest of cruise OK but a hurricane interrupted a port call. We spent an extra day in Halifax, NS which was finne. Other ports nice. A balanced trip with port and sea days. The Canadian ports were friendly and mostly walkable. The ISA ports were OK but we have visited most of them before. Newport RI was scenic with their huge estates. New York was OK, but we prefer venues less crowder. We visited the Statue of Liberty which i consider a tourist trap. You can just walk around the statue because there is a two year wait to visit inside. Ellis Island was more memorable. Entertainment was sub par and the quality has been declining for years. Food was exceptional. Great variety, well prepared and nicely presented. Wait staff was efficient and gracious. The ship operational crew was excellent. Handled weather situation very professionally. Only used one shore excursion. It was OK, nothing outstanding. Read Less
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise