1. Home
  2. Cruise Lines
  3. Princess Cruises
  4. Princess Cruises Cruise Reviews

708 Princess Europe - British Isles & Western Cruise Reviews

In all the years we have travelled this was the worst trip we’ve ever been on. We took the cruise with friends who recommended Princess . From our first contact with the cruise line I knew we had made a mistake. I tried getting ... Read More
In all the years we have travelled this was the worst trip we’ve ever been on. We took the cruise with friends who recommended Princess . From our first contact with the cruise line I knew we had made a mistake. I tried getting information on various aspects of the cruise and had some snotty woman in California slammed the phone down on me. We booked business class tickets through Princess direct from Toronto to London on British Airways. When they went on strike, after 10 days of phoning Princess daily, they rebooked us through Iceland on a cheaper flight and pocketed the difference. There were 3500 people on a ship that should have held no more than 2500. If you found a table at breakfast you were lucky. The food was mediocre at best. The beef stroganoff I had the last night was inedible. The speciality restaurants were better. The Crown Grill was okay but Sabatini’s restaurant was fine dining. We expected entertainment similar to Royal Caribbean. Other than a few dance bands there was nothing. They nickleled and dimed us to death. They charged $16 per person to shuttle you in ports. Because the proximity of the ports to the major centres you spent an inordinate amount of time in transit leaving little time to see the cities. Every venue on the ship had something special at a “nominal charge”. The best thing I did was buy the drink package as we got drinkable coffee at the speciality areas and bottled water and sofa throughout the cruise which was available at $2 each. If you do decide to do a Princess cruise at least one passenger should take the package. For us it was worth it’s weight in gold. Was there anything good-YES -the staff in the restaurants and bars were outstanding. They were wonderful and treated everyone as family- we absolutely adored them. The guest relations people couldn’t run a bath! No point in asking them for any assistance. The stock reply was “ I’ll need to ask my Manager”. So ask her or him!! “The Manager is not available right now”.. Needless to say this was a learning experience. The best day of the entire trip was the day we disembarked! We then spent 5 days at wonderful hotel in London! This was our one and only trip with Princess Cruise lines Read Less
Sail Date September 2019
My wife and I are frequent cruisers, this was our 16th and 2nd on Princess. I am a NCL fan primarily due to entertainment focused more toward my likes and great attractions on their newer ship. The dates for the British Isles itinerary ... Read More
My wife and I are frequent cruisers, this was our 16th and 2nd on Princess. I am a NCL fan primarily due to entertainment focused more toward my likes and great attractions on their newer ship. The dates for the British Isles itinerary worked well in my schedule so we chose to sail on the Crown Princess in a S4 suite. The most important attraction for this cruise are the ports. While my wife is a Downton Abbey and Game of Thrones fan, I was less enthusiastic about the area. However, I became a big fan of the geography, architecture, and culture during our brief visits at the various ports. My personal favorites were the Paddywagon tour of Belfast with our wonderful guide Paul, and the Princess tour to the gorgeous Mont St. Michel. As far as the cruise goes, I tried to lower expectations based on my previous Island Princess cruise thru the Panama Canal. I started at about 3 stars but it slowly rose as the cruise went on. Our cabin was a bit dated, but clean and well maintained. We stayed in an identical cabin on the island so there was no unexpected surprises. Our cabin steward was very friendly and learned our schedule quickly so his fine work did not interfere - although the very intensive port schedule kept us off the ship for most of 10 out of 12 days. We had club class dining which was excellent. Our cruise ship was near full capacity, but we never waited to be seated. Food quality ranged from OK to unbelievable - I never had lobster thermador but found the Princess dish to be the best entree I had on the seas. Their version of baked Alaska was the best dessert I had on the seas. The club class dining staff really went out of the way to give you the best of fixed dining with the flexibility of anytime dining. I also liked being able to order steakhouse entrees from the dining room albeit at a fee. Princess went out of their way to have a very wide range of entertainment from folk to country to pop to classical. The Encore show with their headliner opera singer was amazing, but shows like their disco production show was very disappointing using only recorded music. I do give their performers high marks for their versatility, but I would prefer a more NCL focused entertainment - headliner shows like Rock of Ages and Jersey Boys, rock and pop bands, etc. The amenities on the Crown Princess were so so (No Flowriders, no go-karts, no water slides, etc). The gym was well equipped and I kind of liked the small running track (16 laps to the mile) as I was the only one on it and it was shielded much of the time from the wind. I liked using the Medallions (I bought a Fitbit watch carrier from Amazon to hold it). The checkin at home took longer, but embarkation was the fastest I have ever seen. Internet service was mixed - both my wife and I paid for unlimited service before we stepped on the ship. It was a hassle changing devices, I think I would pay for multiple devices next time. The internet was often slow, but most of the time was able to do some fair streaming. In the end, the main attraction for this cruise was the itinerary which ultimately resulted in my 4 star rating (5 for the great destinations, 3 for the actual cruise experience). Read Less
Sail Date September 2019
We chose this cruise (September 9-23, 2019; roundtrip Dover, England) both for the itinerary and to experience the “small ship” atmosphere of the Pacific Princess. We were not disappointed by either. Indeed, we would sail both this ... Read More
We chose this cruise (September 9-23, 2019; roundtrip Dover, England) both for the itinerary and to experience the “small ship” atmosphere of the Pacific Princess. We were not disappointed by either. Indeed, we would sail both this itinerary and this ship again. Embarkation: We booked a few nights in a London hotel (The JW Marriott Grovesnor House) through Princess, which included transfers from London Heathrow to the hotel and then from the hotel to the ship. All of these arrangements were seamless, expeditious, and professional. We essentially walked from the hotel to the bus to the ship, with the slightest of pauses to check in and collect our ship card. Ship: In my opinion, the ship was a perfect size. Nothing was too far away and no venue was ever over-crowded. While the ship is older, it has a gracious feel to it, with a proper (and absolutely lovely) library, nicely appointed common areas, cozy bars, a small casino, and ample outdoor spaces. There are no water slides, go-carts, concert venues, or other features of the new mega-ships. (Frankly, they were not missed). Passengers: The clientele reflects the ship itself. Almost all passengers were 50+ and very well-travelled. Indeed, the Princess “elite” level passengers made up at least half the ship’s guests. Most guests were Americans, Canadians, and British, with a handful of Australians and New Zealanders. This is not a ship for children or teenagers; they would be bored. Service: The service on the ship was uniformly very good and we had no complaints at all about our room stewards, waiters, or bar staff. Food: The food was typical “hotel banquet quality,” with nothing being either truly outstanding or terrible. I am often critical of the buffets offered by Princess, but this buffet, while small, was generally a cut above the usual offerings, with two omelet stations in the morning, a small pizza window, and a burger grill just outside by the pool. My main complaint is that meat dishes were often overcooked and suffered from too much time in steam trays. The specialty restaurants – the Sterling Steakhouse and Sabatini’s – alternate nights. The service in both was exceptional but the food was not exponentially better than that in the main dining room. The Steakhouse did a nice pub lunch on our mid-cruise sea day. Itinerary: The itinerary was very intense: 11 ports in 14 days. That left only two sea days: one after seven ports and the other the last day on the ship before Dover. This left little time to relax on the ship. However, all the ports were great, as were the excursions we took through the ship. While entertainment venues were limited in size, the ship provided some special entertainments brought in from various ports, such as Irish folk lore group and a Scottish bagpipe band. Ports visited: St. Helier in Jersey, Portland, England; Falmouth, Cornwall; Waterford, Ireland; Holyhead, Wales; Dublin, Ireland; Belfast, Norther Ireland; Perotree, Isle of Skye; Kirkwall, Orkney; Edinburgh, Scotland; Newcastle, England. Shore Excursions: All the shore excursions we booked through the ship were very good and professionally run. Our main complaint is that they were often too short. This is particularly true of the many castle excursions we took (Kilkenny Castle, Alnwick Castle, Dublin Castle) which did not allow enough time to visit the gardens. Adding just one hour to each excursion would be nice. Read Less
Sail Date September 2019
Our British Isles Cruise was wonderful! The ship, the excursions and believe it or not the weather were all great! The Pacific Princess is a wonderful small ship. I wanted a balcony, but had to go with a porthole. I didn't think I ... Read More
Our British Isles Cruise was wonderful! The ship, the excursions and believe it or not the weather were all great! The Pacific Princess is a wonderful small ship. I wanted a balcony, but had to go with a porthole. I didn't think I could enjoy being on the lowest deck with only a porthole, but the room was lovely. It was quiet with very little motion. The only bad side was that you could only use the Aft elevators and stairs, otherwise you were in the crew's quarters. I did accidentally visit the crew a few times before I got the floor plan straight! The food was great. I only had a couple of items that were only good. We made friends with our table mates and many others on the ship since it was small. Our main interest was to see the beautiful countryside and culture. Jersey - great tour to Mont Orgueil Castle and Gorey. Our bus guide was great and our castle guide was amazing.The castle was great, a little scary on the stairs. I was worried about the steep walk but it wasn’t bad with a hiking stick. We enjoyed time on our own after the tour. Be careful if paying for something, you might get change in Jersey money. My husband enjoyed a Liberation beer at a local pub. One of my favorite days! Portland - we went on a private tour with Daren Gapper @ Dorset Day Tours. He was great! The weather was a bit windy and wet in the beginning, but cleared. Check out Daren, you won't be disappointed.We covered so much territory Wonderful day! Cornwall - Ship Excursion Land's End and Scenic Drive, I was a little disappointed in this excursion although our guide was full of information. I tried to find a private excursion but they were all very long and expensive. Waterford - Ship excursion Rural Ireland and Jerpoint Abbey. Our guide was very knowledgeable and we enjoyed this excursion. I thought with it being short, we would have some time for exploring the town. I wasn't interested in the glass factory so really didn't enjoy wandering the town. I should have done more research before we left. Also, the shuttle to town was $20 round trip. Waterford - Rural Ireland and Jerpoint Abbey: the abbey was very interesting with an excellent guide. The excursion was over at 12:30. You can’t walk to anything from the port but they had a shuttle for $10 one way. Unless you want to visit the Waterford Glass, there wasn’t very interesting shopping. Llanfair. Holyhead, Wales - Ship excursion, Conwy Castle & Llanfair PG. We thoroughly enjoyed this excursion. The castle was interesting and the little town was colorful. We enjoyed some Welsh beer at the Blue Bell Pub. Dublin - Dublin & Glendalough ship excursion. So many choices, but I really wanted to see the countryside. Our guide was very informative and the countryside was beautiful. We had a lovely lunch at Avoca and were able to shop for woolens, very expensive. I have to say I was a bit disappointed because there was not time allowed to see the lakes! Although it was a good tour, I wish I could have booked a private tour for Dublin. Belfast - Giant's Causeway and Antrim Coast ship excursion. This was another favorite day. Our guide was full of history and a bit of blarney, making it a fun day. The countryside was gorgeous.. Portree (Isle of Skye) - Private excursion with GoSkye. Unfortunately, it was a bit foggy so the views weren't as great as they could have been. It was a good excursion, beautiful countryside, waterfalls, cliffs and heather, a distillery, and 3 rainbows! Portree is a tender port. We found a bank at the top of the stairs from the tender that had an ATM with a great rate for changing dollars to pounds. Orkney Islands - Private tour, Orkney Island Tour. Very nice even though the weather was cold, windy and wet! We saw lots of standing stones, Hairy cows, hairy pigs, Italian Chapel, Maeshowe, and more. We saw everything the ship tour did plus more and cheaper. The only change I would make other than the weather is the timing. We had purchased a tour to Maeshowe online ahead of time for 3 o'clock. We only had 15 minutes to spare getting back to the ship. Edinburgh - private tour with Duncan McNab. Absolutely wonderful. Duncan broke his leg so we had a different guide. It turned out that she was an Outlander fan so she included a few tidbits from the show (A quick look at Lallybroch and McKensie castle). We saw castles, beautiful countryside, a distillery and much more. Newcastle - Private tour to Hadrians Wall. Very interesting, but I would have preferred less wall and more local culture. We made 3 stops to see the wall. The first 2 were great, but by the 3rd, I was ready for something else. The only complaint I would have for the ship, is too little shopping. It only has 2 shops which is fine, but the merchandise didn't reflect the ports. They had Caribbean t-shirts and Russian dolls, I don't understand the philosophy. The drawings for jewelry were always at 7:30 which was our dinner time and you had to be present to win. Also, if you play Mahjong, they have the tiles but be sure to take a current card. Otherwise, I loved it. Read Less
Sail Date September 2019
We loved the Princess small ships and the Pacific Princess is the last of them. We boarded her in Dover for a trip around the British Isles. Boarding was a simple process, no long queues and very efficient through security. The whole ... Read More
We loved the Princess small ships and the Pacific Princess is the last of them. We boarded her in Dover for a trip around the British Isles. Boarding was a simple process, no long queues and very efficient through security. The whole process took less than 30 minutes. The condition of the ship was excellent. The furnishings looked near new and the décor was bright and cheery. The ship never appeared overcrowded and the level of service was excellent. We went club class, which meant we could do anytime dining as opposed to the fixed dining times for other passengers. The dining staff were very attentive and nothing was too much trouble. The service was so good in fact that we never used the buffet. There was never a queue for the main dining room breakfast regardless of what type of cabin you booked. The quality of the food was excellent. Steaks etc were cooked to perfection. If you ask for medium rare you got medium rare. The Maitra D’s were always visible and checking if everything was ok. This is in contrast to other cruises we have been on where you rarely saw them. Our stateroom was in excellent condition. The fittings and furniture appeared near new and the bed was very comfortable. Our room steward, Kennedy, kept the suite very clean and was happy to meet all our little extra requests. The guest entertainers were great. At the start of the cruise we had Mat Cairns, who played and sang a mix of Irish Scottish and rock and roll songs. It sounds like an odd combination but it worked very well. Towards the end of the cruise we had Nik Page, who was the best entertainer we have experienced on any cruise. He was outstanding with a rich voice and a little bit of comedy on drums thrown in. If you get the opportunity to see this guy, please do so. In summary a great ship, excellent staff and great itinerary Read Less
Sail Date September 2019
We loved the itinerary of visiting all the different ports in a two week period. The service on board was fantastic and the overall experience exceeded our expectations!! The Pacific Princess is a smaller cruise ship so we were able to get ... Read More
We loved the itinerary of visiting all the different ports in a two week period. The service on board was fantastic and the overall experience exceeded our expectations!! The Pacific Princess is a smaller cruise ship so we were able to get into ports that other larger ones couldn't. The British Isles, Ireland, Scotland and Wales were incredible places to visit. So green and beautiful. We only had 2 days of light misty rain so, the decision to go in September was wise and beneficial. Each port was exciting and memorable. The passengers on board were very friendly and engaging. The staff and entertainment on board sealed the deal, they put an exclamation point on an incredible journey filled with friendship, laughter and many unforgettable experiences!! Princess Cruise, YOU DELIVERED!! Having worked for the Ritz Carlton for 13 years, I've had the opportunity and experience to see quality. Princess Cruises THANKS for the attention to detail, personalized service, and exceeding our expectations to make our 25th Wedding Anniversary truly special. JOB WELL DONE!!! Read Less
Sail Date September 2019
With the help of a travel agent we discovered the Princess British isles cruise for Sept,2019 on the Pacific Princess. The 650 guest ship was perfect. Big enough to offer great resources, small enough to be easily accessible. We ... Read More
With the help of a travel agent we discovered the Princess British isles cruise for Sept,2019 on the Pacific Princess. The 650 guest ship was perfect. Big enough to offer great resources, small enough to be easily accessible. We were fortunate to have terrific weather and smooth seas even over the Orkneys atop Scotland Princess gave a reasonable a la Carte rate, even tho there were continual extra costs. Many such as over priced tours, drinks on board and internet to name three were avoidable. The staff were terrific exhibiting a sincere and customer focused attitude. The entertainment was way above what we expected from other reviews. We ( and other reviewers ) can often be critical, so this is a true compliment. Irish and scotch shows were great. Nick Page of London’s Le Mis fame was an incredible final show. The ship band and dancers were also terrific as was the comedian, magician and other solo artists. We had 13 stops in 15 days all of which were negotiated by a safety conscious crew. One downside was occasional inconvenient access to city centers for those not on a Princess tours especially Edinburg. However there were easily accessible local tours, hop on off busses,(Dublin) local trains (Holyhead) and interesting walks (Edinburg) among others. We took three Princess tours to Lands end in Cornwall, to the standing stones in the Orkney’s and the bus thru London which were well guided tho overpriced. Food was plentiful, well prepared and efficiently and sweetly served in the buffet and regular dining room. We tried one dinner in one of the two special cover charged Dining rooms which while ok was not worth the extra cost. The exercise room was comparable to a Planet fitness gym. We avoided the costly spa and other similar services My T-Mobile phone gave me free and good internet access near and ashore vs the costly Princess plans. We ignored the small casino, and jewelry store as did most it seemed. we travelled with our adult son and spouse which was fun. A sept cruise avoided lots of annoying kids! In summary it was a terrific first cruise, great itinerary, super staff and smartly negotiated by us to be reasonably priced. The great weather made it a total success We chose a lower level cabin which was comfortable, nicely furnished and very stable. I’d do that again vs the overpriced higher levels. We used it largely to sleep in the very comfortable bed and consume some liquors purchased in cities. We purchased our own air travel at a discount and avoided the over priced Princess pre tour hotels. Read Less
Sail Date September 2019
We chose this cruise based on itinerary. We have been on the Crown and this was our 15th cruise on Princess. We were on the 28 days version of the British Isles cruise with the transatlantic. I felt for a older ship it was in well ... Read More
We chose this cruise based on itinerary. We have been on the Crown and this was our 15th cruise on Princess. We were on the 28 days version of the British Isles cruise with the transatlantic. I felt for a older ship it was in well maintained condition. They were replacing carpet in many rooms while we were about. Saw little rust and wood railings were well varnished not oxidized. I felt the food was as good as we have had in the past. We were fixed , late seating. Lamb shanks, escargot , good fish selection, pasta etc. Portions seemed larger than I have seen on other ships. Though we rarely eat in the Horizon buffet, they had oysters on the 1/2 shell a couple of times, I have never seen this. They also had large prawns a couple of times. These can be tough but were not. They also had 1/2 cold lobster one day. Again never have seen this before. Overall I would rate the food as excellent. We frequented Vines and the International café. Both were very nice, the seating area could be larger, but I believe at least Vines was added after the ship was built. The room was fine, small but did have a lager closet if you can call it that. Service was excellent, from waiters, room steward etc. Internet speed seemed Ok. I am not a big user so not one to judge. One negative was that the transatlantic turned into 8 days when we missed the Azores due to a hurricane. I like lectures on sea days and there were not as many as I would have expected on a transatlantic. Lots of lectures on someone trying to sell a service but few others. Read Less
Sail Date September 2019
We chose this itinerary for the destinations. They were all good. Unfortunately there were some disappointing areas that need improvement. The shore excursions were well organized and mostly interesting but quite expensive. The ... Read More
We chose this itinerary for the destinations. They were all good. Unfortunately there were some disappointing areas that need improvement. The shore excursions were well organized and mostly interesting but quite expensive. The Horizon Court dining venue was always overcrowded caused in part by guests hogging tables to read etc. also they utilize plastic dishes and glasses. Difficult to get dinner seating in the main dining rooms without sharing a table. Overall the staff were very good. We found everyone to be friendly, courteous and professional with very rare exceptions. The food we experienced was also very good with just one or two minor exceptions. There was lots of activities to engage in on board and we found most of the entertainment venues to be good. The Princess Theatre entertainment was largely disappointing but other acts around the ship caught our attention in a positive manner. The new Princess beds are very comfortable. Read Less
Sail Date September 2019
Our group of 7 had a fantastic 2 weeks in Ireland and on the Crown Princess. From embarking to disembarking, we were always busy doing something. This cruise had 9 ports in 12 days with only 2 split days at sea. It's a cruise for ... Read More
Our group of 7 had a fantastic 2 weeks in Ireland and on the Crown Princess. From embarking to disembarking, we were always busy doing something. This cruise had 9 ports in 12 days with only 2 split days at sea. It's a cruise for active individuals. All the ports were wonderful in their own way. The lone exception was Southampton. The bus ride to London and the time able to be spent their wasnt worth it as you always felt rushed. We took advantage of all the ports that offered hop on hop off buses and just used them as city tours. We saved so much money doing this and saw the same sites, and if we wanted to get off to explore extra we could and then jump right back on the next bus....never had a problem. Food on the ship was good with lots of choices off the buffets and the main dining room was very nice. The pizza and the Salty Dog grill were also very good as always. The service on this cruise was also excellent. All the staff attendants and servers were extremely accommodating, friendly, and always warm and genuine. If there was one disappointment it was the specialty restaurants. We paid for one and had one given to us. The Crown Grill was awful and unfortunately the one we paid for. Nothing about it was good from the bread on the table to the water in the glass. No flavor in anything, presentation was extremely lacking and the service was horrible. What made it worse was that they weren't even close to being half full during a prime time dinner hour. Sabatini's was a couple notches above with the lone saving feature being the service. Our server was "right on it". She was always around without being over your shoulder. The food was good, not spectacular but light years above the Crown Grill. I wouldnt pay again for either, but I would go back to Sabatini's if offered as a perk......the Crown Grill is yours to keep. Entertainment was fine, the shows were entertaining. They were cruise ship productions but done very well. Comedy was pretty good and always packed. The entertainment in the piazza was also very good with either a group band or violinist's. We were so busy off the ship we honestly didn't spend a whole lot of time in any one venue on the ship. What we experienced was pretty good. The ship itself was fine. You can see the 13 years (2006?) of cruises building up on it and they have done some renovations in 2018. Overall it's a solid ship maybe with some touch ups or extra carpeted areas, or LED lighting needed to perk it up a bit more needed around the public areas. Everything worked, or turned on/off, or drained, opened/closed, went up or down, that was supposed to, so that's about all you can ask. Overall it was a great 2 weeks and have nothing but good things to say about the majority of our Princess manner of services. Cant wait for our next one in about 6 months on the Regal. Read Less
Sail Date September 2019
We chose this ship and itinerary because we wanted to go to the Normandy landing beaches. The cruise also included many ports we had not previously visited, so we were looking forward to it! The cabin was the smallest we've ever ... Read More
We chose this ship and itinerary because we wanted to go to the Normandy landing beaches. The cruise also included many ports we had not previously visited, so we were looking forward to it! The cabin was the smallest we've ever had. One chair and one tiny table, so there was no possibility of dining in the room. The bed was great and man was the shower good and hot!!! The ship was relatively easy to navigate. We enjoyed meals in the Horizon Court, Crown Grill, Salty Dog, and International Cafe. The food was fine, but was exceptional in the Crown Grill. Now let's talk about coffee. The coffee in the Horizon Court and Dining Rooms is hot brown water with a sort of nutty taste. I purchased a coffee card and was pretty happy with the specialty coffees, but had to resort to Starbuck's Instant packets and hot water in Horizon. Also the "cream" in Horizon is actually "milk." They have REAL cream in the coffee station at the International Cafe. Here's an example of the crew going above and beyond:one morning I wanted a grapefruit, but there was no grapefruit in the buffet. I asked a member of the kitchen crew and he went and found a grapefruit for me. One afternoon we wanted cookies. No cookies. I asked someone for cookies and he brought me five fresh oatmeal raisin cookies!!! The Princess excursions were hard to pick from. Many of them were either all day for about $150 or half-day for about $110. Some of the half-day tours seemed an exorbitant amount to pay just to be driven around the city. The medallions worked pretty well! Read Less
Sail Date September 2019
Never having been to Dublin, we were excited to be able to spend a few extra days in the city (prior to and after the cruise). Once on the ship, we had a terrific time. Although we totally agree with other reviews that the ship is not ... Read More
Never having been to Dublin, we were excited to be able to spend a few extra days in the city (prior to and after the cruise). Once on the ship, we had a terrific time. Although we totally agree with other reviews that the ship is not in perfect shape, most public areas are lovely (not public restrooms), the entertainment, service and food were great! We had anytime dining and always had a table for 7 or 7:15. Alex, our waiter was perfect and we decided to ask for him every night. The itinerary was great with only 2 sea days. Dublin - we came 2 days early and had a great time. Belfast - Viator (Irish tours) shore excursion of giant’s causeway with Belfast city - $49 per person. Tour bus met right outside to right of the terminal. They filled 2 buses and it was a great and interesting day. Greenock- we had predetermined there was a train or bus to Glasgow. As you exit the terminal, the bus company sold tickets (8 pounds round trip) and since it was raining, chose this as closer to walk to bus than train. It was an express bus and about 35 or so minute trip. When arrived in Glasgow, had to walk a few blocks to get to the main square and pedestrian streets. The train brings you closer on that end... Getting back - it was not an express and took an hour 15 - so, much longer...so give yourself plenty of time. Greenock- Viator shore excursion from thistle tours of outlander sites. Very nice tour - but please be aware you have to go outside the port gate and meet the purple clothed representative - and then walk 5-10 minutes to the bus. ALSO - there is a booth at the end or the port that sells 3 or 4 different tours. It is the same walk to their bus. So - there are options! Our tour went to clava cairns and culloden battlefield, cowdor castle and gardens, which was lovely - through inverness, along lock ness and to buelly priory. We had a great feel for the highlands. Edinburgh - take the 9 pound round trip X99 bus - it is parked at the dock - next to the princes buses. Everyone takes this bus - you do not need the on your own princess $69 transportation - they shouldn’t even offer it as it’s identical! We had prebooked the castle ticket - and walked right in (even though earlier than our specified time). If there is a short or no line for the Crown Jewels- do that first. Otherwise a long wait for much of nothing. Take the free 30 minute tour. We did wait for the gun to shoot at 1 pm - very loud. Don’t waste time to see Harry Potter hogwarts building as covered up for lots of construction and off the beaten path. Just go walk down the royal mile until you feel like walking back to the bus. It’s an amazing setting! Le harve - we took the princess shore excursion to the Normandy beaches. A true highlight to see. A lovely lunch was included at the the town by Gold beach. We collected a little sand at Omaha beach and planted a small flag at the American cemetery. It was my husband’s favorite stop. Southampton- we were going to take the ferry to Isle of Wight to see osborne house, but decided to just be lazy and walk to High Street (easy from the ship - left at end of port and right on High). There is a good long walk of shops, costa coffee and mall with medieval arch midway and other historical buildings to see along the way. We were out a few hours. Guernsey - tendered in and had an RSVP for the guernsey explorer 90 minute bus tour for 10 pounds. Walk across the street from the port to a sign that says “Stand A” - they had some open seats or email them to save a spot. Nice ride and audio. Before the bus we walked in the town streets for 45 minutes. It rained when we came back couldn’t walk to the fort/castle. Cork - toured with e-coach / Butlers - trip to blarney castle and kinsale. Great day - good weather. There was a 90 minute line to climb up and kiss the Blarney Stone and only 1 person on tour went and almost missed the bus to leave. Not the tour to do that. We walked the property and then went to the gift shop and shopping across the street. Kinsale was a sweet town and shared a fish and chips from Dino’s take away and sat in the park to eat. Disembarkation in Dublin was terrible - no taxis waiting and long lines - we used our FreeNow/My Taxi app and had a cab in 2 minutes. We knew about this from spending the 2 days before the cruise. Read Less
Sail Date September 2019
I had Balcony Cabin (BB). One of the smallest cabin in the cruise line industry. The bathroom need complete make over and small. They brag about their new mattress. When they where new they where good but now my mattress was lumpy and had ... Read More
I had Balcony Cabin (BB). One of the smallest cabin in the cruise line industry. The bathroom need complete make over and small. They brag about their new mattress. When they where new they where good but now my mattress was lumpy and had valleys. Dinning where to begin. Dinner menu has another menu insert with added charges for food. The food was 2nd grade quality. Prime Rib was shredded compact meat. Shrimp Cocktail had 5 shrimp about 2 inches long. I thought this was a joke. The wine glasses are the smallest in the industry. Along with barely half pour at $10 plus 18% . The bottle of wine they use is about $8 in a wine store. My partner purchased a bottle for dinner to be saved for the next day only to have the waiter constantly pouring more wine. They want you to order another bottle quickly. I purchased a bottle of Evian water and rarely the waiter refilled my glass. The ships public rooms where well appointed except the main show room seating was horrible by today standards. Read Less
Sail Date August 2019
We wanted the UK cruise that also included Guernsey and Le Havre. The ports were mainly worthwhile, though stopping on a Sunday or Monday in September caused some unavailability of sights. (Dublin and Le Havre) Check your wish list and ... Read More
We wanted the UK cruise that also included Guernsey and Le Havre. The ports were mainly worthwhile, though stopping on a Sunday or Monday in September caused some unavailability of sights. (Dublin and Le Havre) Check your wish list and look at detail. We really liked our excursion from the Invergordon Port. We traveled by bus to Nairn to see the Cawdor (Macbeth fame) Castle. It is still inhabited but can be toured. We drove around the Highlands, had lunch, snd saw another castle, this one in ruins. Our guide was knowledgeable and charming snd had a Garlic rhythm and musical quality to her voice. Our ship had some issues. Only one side of the Buffet area was always open. This caused too much crowding with a ship carrying over 3000 passengers. People had to load up plates, then wander from table area to table area extending many feet away from the serving stations to find a place to sit and dine. We sometimes needed to go out on deck to find space. There were no trays provided, so you may end up going back a few times for missing items. It was most inconvenient and took too much time. It was a source of frustration and later was unhealthy, as well. People were coming and going past each other, some coughing and always breathing. My husband took ill the last say and a half. After disembarking on September 10, I learned from My CC Forum of at least 10 other passengers who got sick. There were many crew who became ill, as well. There was very little assistance as we disembarked and we had questions that went unanswered. My husband got a late bill slid under our door just 20 minutes before we were to disembark. It contained an erroneous charge. To appeal it, he went and stood in line at the Pursers desk. The clerk made him wait while he answered the phone. What happened to the customer who is in front of you??? The situation was not resolved satisfactorily. However, we were by then tardy for our bus back to Heathrow, so when we got home my husband took it up again with Visa who will address it for us. We enjoyed most of the shows, some with locals who got on in Ireland and Scotland to bring in local and traditional fare. The theater is quite small, so getting seats was sometimes difficult. The shipboard activities offered did not interest us. The food quality and selections were generally disappointing. Tucked within our menus in the main dining room was a small notice to dine in the Crown Grill instead (for a surcharge.)Steak was never a choice in the main dining room. I also missed lobster and baked Alaska. There were some nice other desserts offered, especially chocolate indulgences. Overall, it was ok, but not worth the cost to us, Princess Platinum members. Compared to our Regal Princess cruises, this one disappointed ☹️. Read Less
Sail Date August 2019
This was Princess' British Isle cruise out of Southampton with port stops in Ireland and Scotland. First the ship. The ship is somewhat dated and in need of upgrades. Like most cruise lines there are a limited number of outlets for ... Read More
This was Princess' British Isle cruise out of Southampton with port stops in Ireland and Scotland. First the ship. The ship is somewhat dated and in need of upgrades. Like most cruise lines there are a limited number of outlets for the multiple electronic devices that many of us have. The common areas and dining rooms were well maintained and comfortable. Several of lounges on the upper decks were great get-away places for the days at sea. Entertainment both in the theater and lounges were good. We had a balcony cabin that in size is similar to most cruise lines. There is not a sofa in the cabin which made room service dining awkward.....someone sat in the straight back desk chair and someone had to sit on the bed. The only "table" was about 14 inches across of the serving tray took up all the space. Since there was not a sofa, the only place in the cabin to sit and read was the straight back chair or the bed. The desk and night table had plenty of drawer space for clothes but there was not a small drawer that you could use for wallet, change, watch, etc. Consequently everything got placed on the desk top with the multiple electronic devices. Internet was adequate but as others have mentioned you had to log in each time you changed devices. The Medallion provide by Princess made embarkation very easy and the proximity sensor made entry into the cabin painless. However there were several features that were never explained. For example you can use the Medallion to find your "ship-mate" but no one explained it to me until 3-4 days into the cruise. I attempted to add a friend as a ship-mate and it never worked. For a couple of days my medallion indicated I was onboard the Regal Princess versus the Crown Princess. No one at customer service desk could explain why that occurred. By the time I found someone at the Internet Cafe it was indicating the Crown Princess. My recommendation is to offer a class on use of the Medallion early in the cruise. The Medallion is more of an asset for Princess than for you. Food in the main dining rooms was average. There were four of us and I don't think any of us had a meal that we considered exceptional. The two specialty restaurants were about the same. The steak in the Crown Room seemed like a choice cut of meat versus a prime cut. Food in the Horizon Court buffet was equal or better in quality than the dining rooms. Service from the staff was less than satisfactory. Our cabin attendant did the basic room service but not much more. All the little touches like the towels made into animals were missing. Previous cruises the cabin attendant was always around asking if we needed anything. Service in the lounges were about the same. I had one waiter challenge me on my cocktail order. If my companions had not supported my argument I am not sure the waiter would have exchanged my cocktail. In general the wait staff was not attentive or perhaps there was a translation problem. A friend asked for a lemon twist and received an orange slice on several occasions. We had two dinning room attendants that did make dining pleasurable. We had the "any time dining" and generally reserved the table(s) served by the two attendants. Excursions were excellent except for GR-203 Kevingrove Gallery and Glasgow City Drive. The Gallery was free and the cathedral was closed for for $89 per person we got a bus ride. In fairness to Princess this was explained in the excursion narrative. However we were late departing the ship so we had less time to tour the Gallery and see the City. Additionally the guide for this tour was well below average compared to the other tour guides. The process used by Princess to organize group prior to the tour needs some work. On several occasions we were late departing ship which of course resulted in a shorter tour length. It was never more than 15-30 minutes but that was time we could have used in several locations. My most recent cruise prior to this was on Disney and Princess is no match to Disney in terms of service. Read Less
Sail Date August 2019
We where traveling with 3 other couples and had never been to Scotland or Ireland so this cruise made sense. Nice area to visit and to get out of the heat of southern FL. The highlights include, easy boarding and departing, staff being ... Read More
We where traveling with 3 other couples and had never been to Scotland or Ireland so this cruise made sense. Nice area to visit and to get out of the heat of southern FL. The highlights include, easy boarding and departing, staff being helpful most of the time. Clean room and a decent itinerary. Our Travel Agent went the extra mile in making our arrangements and helping with problems some of which we created. Island of Guernsey was a nice stop with great weather. Dublin was also great as was Scotland. If your into Scotch a must stop is the Scotch Malt Whisky Society where we tasted and learned about the “water of life” along with learning to play the bagpipes, great fun. We use a lot of Viator Tours and saved considerable money as compared to booking with the cruise line.. The Guinness Storehouse was packed with people but we all like a pint or two, while the Jameson Distillery tour was a great educational tour. Food on the cruise was marginally ok. In the main dining rooms most food was over cooked and dry and not seasoned. The buffet was not much better but the soup was good. On the other hand the Grillroom food was excellent but for a 29.00 up charge it should be Most if not all of the entertainment on board would have not made it through the 1st round of America's Got Talent they would have been XXXX out. Princess likes to nickel and dime you to death for everything. They got so cheap as not put our lemonade or Ice Tea at the beverage station. They use a paperless system which creates a cash less system on the ship, but makes it hard to check you bill at the end of cruise. We have done a fair amount of cruising and would choose anther cruise line for our next cruise this coming March Read Less
Sail Date August 2019
Choose this cruise as I wanted to to the British Isles specifically for Ireland and Scotland. First time on Princess cruised various lines prior, Norwegian RCI, celebrity, carnival. The ship is in good shape - enjoyed the various ... Read More
Choose this cruise as I wanted to to the British Isles specifically for Ireland and Scotland. First time on Princess cruised various lines prior, Norwegian RCI, celebrity, carnival. The ship is in good shape - enjoyed the various lounges around the ship. Main dinning room was average - the steak house was Good as you'd expect for an up charge restaurant. The buffet was above average in terms of selection and variety each day had theme. I was surprised that there was a large number of table staff in the buffet and that there was free beverage service - water, tea, coffee etc all brought to your table. Haven't experienced that on other lines. No line ups for omelettes they brought those to your table as well. Service was good all round the only item I noticed is that staff were selective as to whom they asked to use the hand sanitizer, I'd rather everyone be asked to do so in the buffet. The Ports were all good. we did the bus trip to Paris that was more than 5 hours on a bus for roughly 5 hours in Paris glad we did it but in hindsight would rather leave Paris to a longer land trip (pre / post) Cruise. Read Less
Sail Date August 2019
Everything was great from getting on to the ship at embarkation day it was fast, it took at least 10 minutes to go through everything. As soon as we got on the ship, our rooms was ready to go so we went to lunch food was super yummy. Then ... Read More
Everything was great from getting on to the ship at embarkation day it was fast, it took at least 10 minutes to go through everything. As soon as we got on the ship, our rooms was ready to go so we went to lunch food was super yummy. Then the fun began as soon as we started to sail away. We saw beautiful places all over the British Isles it was so much history and culture learning about people from the past. We loved the dining room team was super friendly they knew us so well, from every detail. We really enjoyed the Canadian beaches tour when we got to Normandy, France it was very emotional but also gave a lot of pride and great for a group of Canadians. The Crown Princess is big ship as well easy to navigate around, I love watching Movies under the stars its super relaxing and peaceful with some chills. Read Less
Sail Date August 2019
Without the outstanding service of the Bar, Michelangelo wait staff and room service I would have rated this cruise as poor. I never saw the captain walking around the ship. Most officers never said a word. One of the chef's in the ... Read More
Without the outstanding service of the Bar, Michelangelo wait staff and room service I would have rated this cruise as poor. I never saw the captain walking around the ship. Most officers never said a word. One of the chef's in the 15th floor buffet was rude and harse on one occasion. My wife and I came of the ship because people with the flu were not restricted to their state rooms. Many of people on board walked off with the flu. I'm not sure why Princess stayed in Dublin for two days knowing all too well that stores only open between 11am and noon. We had it be bck onboard for 3pm. A waste of a day. I'm really not sure why other than legally we stopped at all in Lahavre because ALL the stores are closed on Monday's !!!!!!! A real of time and money. People taking the excurion to Paris did not stop at the Louvre. The bus ride was 3hrs each way. This was $ 276 CDN. Comments provided by friends we met on the cruise. ANY excursion Princess provided was offered by other tour operators for at least half the cost as Princess. Excursion prices are rediculously high. My recommendation is to do your home work. Also, go to the front desk and have your gratuities removed from your bill and provide the staff that were outstanding. Many staff members deserved a dollar from the overall pot. Read Less
Sail Date August 2019
After reading all of the negative Reviews about the Crown Princess, British Isles itinerary, my expectations of the ship and cruise line were not high. But, my group was pleasantly surprised and we really enjoyed our trip leaving from Le ... Read More
After reading all of the negative Reviews about the Crown Princess, British Isles itinerary, my expectations of the ship and cruise line were not high. But, my group was pleasantly surprised and we really enjoyed our trip leaving from Le Havre at the end of August. The interior room, for the price, was better than expected, the bed was very comfortable and the cabin fit our needs for three just fine. Sure it was tight but that's what you would expect for an interior room on a cruise ship. Overall, I found the food quite good, particularly in the sit-down restaurants and the Crown Grill. Sabatini's was nothing special (don't waste your money) and the buffet Horizon Court closed serving sections even at the busiest times which was inefficient when serving large numbers of people. The coffee was terrible (you have to pay for better coffee) and the internet purchase was very expensive. Both of these should be included in the price. The entertainment, overall, was quite good. The Irish comedian was very funny and the musicians (band and string ensemble) were excellent. Angela the cruise director is very personable and entertaining and the staff provides stellar service and always with a smile. I can't speak to the shore excursions as I arranged all excursions myself beforehand knowing that cruise lines overcharging for excursions. For the price, I would definitely recommend this itinerary and ship. You cover a lot of ground. Read Less
Sail Date August 2019
I chose this cruise for the British Isles itineraries- we started in Dublin and the cruise line arranged a hotel room - WE WERE CHARGED DOUBLE FOR THE ROOM AND THEY WOULD NOT CORRECT THE ERROR - do not have them book a room. We were NOT ... Read More
I chose this cruise for the British Isles itineraries- we started in Dublin and the cruise line arranged a hotel room - WE WERE CHARGED DOUBLE FOR THE ROOM AND THEY WOULD NOT CORRECT THE ERROR - do not have them book a room. We were NOT picked up at the airport, altho pre- arranged. All tours are expensive ( this is not new) however all shuttles and transfer services were EXTRA ! Unless you opt out the daily TIP charge is $15 PER PERSON and up, depending on your room. WILL NOT BE USING THIS CRUISELINE AGAIN. The cabin is average ( had an inside room, midship) - steward service excellent - will be tipping them ! Wine tasting was excellent - $25 was reasonable and well done. Most of the entertainment was v good - a couple of the Lounge groups were mediocre. Bathrooms in the hallways are few and far between - use your suite amap The general staff were 50/50 helpful and friendly OR disinterested. Read Less
Sail Date August 2019
We took the British Isles cruise on Crown Princess, August, 2019. We had a really good time and enjoyed ourselves. Ship: Although not the fanciest ship around, the Crown Princess was very clean, had everything we needed and was easy to ... Read More
We took the British Isles cruise on Crown Princess, August, 2019. We had a really good time and enjoyed ourselves. Ship: Although not the fanciest ship around, the Crown Princess was very clean, had everything we needed and was easy to find our way around. Embarkation: We boarded in Dublin and were given our medallions and were on board in under two minutes. Excellent. Stateroom: We had an ocean view, which was very clean (Thank you, Belman) and comfortable. We pre-ordered bottled water which was waiting for us upon arrival. Excellent Dining: The food in the Horizon Court buffet was quite good, lots of variety and the service was great. The dining room food was hit and miss with some dishes being prepared perfectly and others not so much. We were tired of the menu by the end. The service was excellent. Shows: I really enjoyed the shows, especially the Irish Dreams show in Dublin port. Good fun and a departure from my everyday life. Service: This is the one area where Princess shines. The beautiful men and women from around the globe who took care of us are simply the best. They work long hours but somehow manage to do their jobs in the most competent way and do so with professionalism and a SMILE. TOP MARKS for the crew! Ports: this cruise had an excellent itinerary and I enjoyed the ports very much. Ireland, Scotland and the Normandy coast are stunning. LOCAL SHORE EXCURSIONS: We took three tours with small, local companies and they were all excellent, at a fraction of the cost of the Princess excursions....Irish Tours Tickets from Belfast, EXCELLENT, Timberbush Tours from Greenock, VERY GOOD and Wow Scotland Tours from Invergordon, SUPER EXCELLENT! Princess shore excursions were REALLY OVERPRICED and everyone was complaining about this. That having been said, I really enjoyed the excursion to the Canadian WW2 beaches and also the Edinburgh Castle and time on our own. However, the excursion called 'Best of Cork and Countryside' from Cobb was pretty bad and a terrible waste of money. What happened was that we had to shorten our time in port due to tidal concerns for Dublin the next day. No problem, this happens. The problem is that instead of changing the itinerary, they kept it the same with less time in certain spots. This resulted in 6 minutes at Charles Fort for a photo and 23 minutes in KInsale where the driver had to park a 12-minute walk from the main street which meant that we did not have time to even walk up to the main street to look around and then walk back to the meeting spot. All we had time to do was wait in a long queue for the loo. They should have just skipped this altogether and given us some time in Cork City. It just doesn't make any sense. Next our drive through Cork was basically three turns around a motorway with the guide pointing to a street saying that's where the shopping area is. Useless.... Next we were taken to lunch in a hotel in what looked like an industrial area and were taken in to a big, white, conference-like room which could have been any Best Western Hotel in any American city. No ambiance at all. They did have two guys playing some music and they brought in two kids who danced for us, which was nice but you didn't feel like you were in Ireland at all. The meal was so-so. On top of everything else, we had paid extra to be part of a small group only to have two Princess coaches with 45 people each join us at every stop, no effort was made to stagger the groups. Finally, we were taken to Blarney Castle and this saved the day. The castle and grounds are gorgeous. Princess offered us a 15% reduction on this tour because it was shortened but even with that, we paid $600 CAD for the two of us for this excursion. But most of all, it robbed us of the opportunity to properly see some of what this area has to offer. Princess needs to take a good look at their shore excursion program and fix wait ails. We DID have a great trip and for this I am grateful. I will not let one bad excursion colour my experience. Hey Princess, fix your shore excursion program and all will be well! Read Less
Sail Date August 2019
First time on a ship this small. I quite liked the ability to walk anywhere on the ship within 1.5 minutes. However, the smaller scale does significantly limit the entertainment options. The stuff the do on board was bingo, knitting, ... Read More
First time on a ship this small. I quite liked the ability to walk anywhere on the ship within 1.5 minutes. However, the smaller scale does significantly limit the entertainment options. The stuff the do on board was bingo, knitting, wine tasting or soduko...; Evening entertainment had a mediocre skill level vs the bigger ships. There were no kid activities offered. The staff remember you and you quickly remember the other passengers. We had a club class mini suite, room 8035. It was quite spacious, and offered a queen bed and queen (I think) sofa bed. I wish there was an upper bunk... The deck was good size too, easily fitting a couple loungers or a table and a couple chairs twice... It was convenient only being 1 floor below the buffet and a few floors above the dining room, so we never used room service. I liked that they were willing to exchange our cc wine bottles for a few cans of Coke. Dining was fairly standard Princess food. A couple of the days the menus did not offer much to get excited about, but all other days did. For cc instead of getting in the normal queue, you move to the left, skirting by the bar outside the dining room, and then simply walk straight in the cc dining section, no waiting in line. Each night had 2 menu item not on the menu, one prepared table side and one from the chef. Kind of a nice touch. Wish they offered those awesome chocolate desserts more than a couple nights. Also wish they added cherries jubilee back on the menu. We did thoroughly enjoy the cold fruit soups and frequent souffles. We missed Wales on the itinerary due to weather, but I did not mind missing a port given how intense the daily porting schedule was. We did a full day excursion everywhere else other than in Edinburgh. We did the military tattoo in Edinburgh and wished they offered a tour connected to that excursion given the price was 5X the tattoo ticket value or more. Regarding the tattoo, it was pretty cool if you like bagpipes and drummers and there isn't a bad seat in the house.I think the seats near the front add value only to get you out in a timely fashion, when you are in the nose bleed section you have to wait for everyone in front of you to exit first which takes forever. Also be prepared for long line for the restrooms. The shopping on board sucked, nothing local to buy. In fact they had more Australia/New Zealand goods than anything. Most of our excursions consumed the entire time at port, so we had little time to shop for souvenirs, which made me wish for on board shopping (for the first time ever). The app was great and we liked being able to text each other for free, but wished the app notified you when you got a new message so you didn't have to check it all the time. We didn't need to pay for wifi given we were at or near land almost everyday, simply used the Verizon TravelPass. I plan to look for other small ships when planning port intensive cruises. They would not be good for many sea days unless you simply like to nap and are not taking kids like we tend to do. Overall, this was a great cruise, seeing many areas of the world not typically traveled. Read Less
Sail Date August 2019
Chose cruise for itinerary (Scotland stops and Military Tattoo). Ocean view room only option as booked late. Room OK but a bit dark. Had fantastic wait staff, very good entertainment, even if the soprano singer did not sing but ... Read More
Chose cruise for itinerary (Scotland stops and Military Tattoo). Ocean view room only option as booked late. Room OK but a bit dark. Had fantastic wait staff, very good entertainment, even if the soprano singer did not sing but screeched. Ship had good public spaces, lounges, library. Only took one excursion, the trip to Royal Edinburgh Military Tattoo. They were excellent in explaining how to get to venue and well marked how to return to the bus. Did not book other excursions because they would be force marches and my mother uses a walker. The two guest entertainers were very good, especially the singer Matt Cairns. Embarkation and Disembarkation as smooth as possible. The buffet dining selections were basically the same every day especially at breakfast. Was a good and bad thing. Have taken more than 10+ cruises and I would book again with Princess. Did not travel with children. Read Less
Sail Date August 2019
Pacific Princess is the smallest of the Princess fleet, with a capacity of only 670 passengers. When I booked, all the suites were sold out, so I booked a mini-suite, which was later upgraded to Club Class. Right after I paid the fare, we ... Read More
Pacific Princess is the smallest of the Princess fleet, with a capacity of only 670 passengers. When I booked, all the suites were sold out, so I booked a mini-suite, which was later upgraded to Club Class. Right after I paid the fare, we were upsold a forward suite (#7005, Marquesas Suite). I'm always aft, but I love those suite perks, so I jumped on it. This was the largest suite I've ever seen and had a bath and a half, with a wall of closet space, along with all the usual suite perks like that sumptuous Sabatini breakfast. Interestingly enough even though she is very tiny, Pacific Princess never felt crowded, but because she is so small, it was easier for my elderly mother to get around. The food and staff on this ship are amazing, and the maitre d' came by our table at every meal to make sure everything was going well. Chef Giuseppe was the brains behind the original Chefs Table Experience years ago, and we were thrilled to experience Chef's Table with him. This was a great cruise with a great itinerary that we would absolutely do again, no questions asked! Read Less
Sail Date August 2019
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Easily compare prices from multiple sites with one click