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23 Princess Brisbane Cruise Reviews

round australia, previously done this cruise with Princess. So disappointed in ports of call, only reason for going to PNG appears to be so they can sell duty free on board, barely worth the effort. Port Moresby would have least been worth ... Read More
round australia, previously done this cruise with Princess. So disappointed in ports of call, only reason for going to PNG appears to be so they can sell duty free on board, barely worth the effort. Port Moresby would have least been worth getting off, but not Alatoa, what’s there? On board shops selling usual cheap souvenirs, although plenty of top priced jewellery if you wanted that and expensive USA clothing. Strident on air communications to sell the art on board. The staff are all excellent, really could not do enough for you, helpful and pleasant. This cruise had loads of passengers, myself included, who had wheeled walkers and some electric scooters and wheelchairs, all were treated with exceptional kindness. The food, was amazingly good, there was always plenty of choice. I did miss not having much ‘named’ fish to choose from however. Getting off ship in Sydney to visit relatives from White Bay was a real problem, We had to get to Manley so involved taxis on top of ferry journey. On screen information regarding this was very mediocre and other passengers felt annoyed, as we did with lack of it. Then to arrive at at circular quay and see another huge ship anchored there, really! Overseas visitors we spoke to, were less than enthusiastic re this cruise, feeling that they had seen nothing of the real Australia, every port was a replica of the previous ones, just another spot on the map. This I agree with. Have been told this cruise for the next 18 months is already wait list only. We had problems getting a booking as due to my accident were unable to book well in advance, Princess had a deposit and wait list from both ports, Sydney and Brisbane for us, eventually we had to book with USA agent who gave us an immediate confirmation, guaranteed cabin on the deck we wanted, this no doubt, is why we ended up with a small cabin. But, why could Princess not do that? As we are now both 80, it’s probable we won’t be using Princess again. Final note, felt this cruise was 2 weeks too long. Read Less
Sail Date October 2019
We were excited to be sailing on the Majestic, given that she's the newest and biggest ship in the fleet. We'd only sailed on the Sea and Dawn Princesses before, and we enjoyed those, so we figured we'd love the Majestic. ... Read More
We were excited to be sailing on the Majestic, given that she's the newest and biggest ship in the fleet. We'd only sailed on the Sea and Dawn Princesses before, and we enjoyed those, so we figured we'd love the Majestic. However, this ship missed the mark for us. We opted for Traditional Dining initially, but the Allegro Dining Room styling was quite dark, and had many areas sectioned off, so it felt a little claustrophobic. Our table was one of the many that had a bench seat, with access on only one side, so one diner would have to slide across the seat. Not a fun prospect in formal attire! And given that Allegro was on deck 6, but could only be accessed from deck 7, we quickly switched to Any-time Dining. The theatre, although quite high tech, was nowhere near big enough, only holding 1000 people on a ship of 3500. That meant if you wanted to see the show, you had to be there AT LEAST half an hour early to have any hope of getting a seat. And if you wanted a seat in the middle section, you were looking at being forty five minutes early, minimum. We usually like to attend the ballroom and line dancing classes. However, on Majestic, these are held in the Pizza, and I certainly didn't want to be on display while I fought with my two left feet! There didn't appear to be a decent dance floor anywhere on the ship. Princess Live was one option, but wasn't utilised, as was the Vista Lounge. However, neither venues were really suitable. Pool deck was also a little disappointing. A lot of pool space is lost to the fountains, which although lovely, were only used four times on a 20 day cruise. When the band played out on deck, they were incredibly loud - to the point where you had to move if you wanted to have a conversation. The Hollywood Conservatory is, to our mind, a bit of a waste of space. I can imagine that the Chinese market like it, but to us it was a bit of a waste of space. The Hollywood Pool wasn't bad, although the smell of chlorine smacked you in the face every time you walked in there. A common comment among the people we met was that the gym was woefully inadequate. I didn't experience this myself, but hubby did, and he said there were waaaaay too many treadmills and bikes, and not enough of the weights machines to go around. There was a lot of waiting for those to be free. Now for the good stuff. Our balcony cabin was lovely, and our bed and pillows were very, very comfy. The best we've had on a ship. For the first time on a cruise, there was an abundance of deck chairs - we never had a problem finding somewhere to lie in the sun. The World Marketplace, although a little confusing at first, is actually the best buffet we've had on a ship. Because of the multiple lines, we never had to wait, and not once did we have trouble finding a seat. Would we go on Majestic again? Probably not (although I never say never!). It's a little bigger than we like, and it feels a bit like a live sheep carrier - they've crammed as many guests in as possible, sacrificing some of the common areas in the process. I'd be interested to try another ship of the same class to see if it's the ship, or the target market that is the problem. Read Less
Sail Date March 2019
My daughters and a friend of mine decided that a two day short cruise would be fun, but we were more than 4 hours late leaving the port of Brisbane , so no movies on deck least we disturb the people living near the port, but no one ... Read More
My daughters and a friend of mine decided that a two day short cruise would be fun, but we were more than 4 hours late leaving the port of Brisbane , so no movies on deck least we disturb the people living near the port, but no one bothered to tell us until a fellow passenger told us a half hour after it should have started. Very annoying. When we went to the 9.30 movie on deck the speakers were so bad we couldn’t hear anything so gave up and went inside. The movies under the stars was going to be a high light for us. Then the next morning we got up ready for the advertised sales and shop openings, after looking around at everything and deciding on what we wanted to buy, we were told that passengers on the short trip could not buy anything that was not a necessity and then only up to $50. But there were people walking around with things that were obviously bought in the shops. No crew members could tell us why we were not allowed to buy anything, so I am still unaware what the reason was. If I had wanted to have someone tell me I couldn’t have something then I would have bought my husband along !! The cruise was not at all what I expected and I would not recommend a short cruise to anyone if this is what happens, all in all, I was very disappointed. Read Less
Sail Date March 2019
I chose the cruise to see Airlie Beach, Cairns and Port Douglas. Unfortunately weather challenges meant we didn't get to Port Douglas, which is unavoidable. Furthermore the cruise is still at sea for another few days beyond the ... Read More
I chose the cruise to see Airlie Beach, Cairns and Port Douglas. Unfortunately weather challenges meant we didn't get to Port Douglas, which is unavoidable. Furthermore the cruise is still at sea for another few days beyond the original schedule due to Cyclone Oma. Again nothing that the cruise line can do about that. However the ship is tired, needs a serious clean of public areas carpeting and is looking pretty shabby on the outside with a lot of rust showing. I wonder whether Princess have chosen not to spend much on maintenance because it is approaching end of life? Air conditioning does not work effectively in a number of cabins on deck 11 and engineering could not fix. Management onboard did not appear to be concerned, with one guest buying an electric fan for their cabin with Princess approval. A number of wines on the wine list are not available. No pineapple juice, grapefruit juice or fresh grapefruits available despite being in port with plenty of opportunity to restock. Staff very engaging and appeared to do the best within the operating guidelines they have to follow. At least one senior manger I spoke to seems frustrated that they did not have the ability to fix simple issues. This was not a bad cruise, but it is important that customers understand that the ship is bit worn and you will have niggles. Probably why the cruise was very competitively priced. I agree with other comments....best deal...take your own wine onboard and pay the $15 corkage per bottle. Read Less
Sail Date February 2019
We chose this cruise for both the destination and the relaxation aboard a ship. One thing about the ship, it is quite small and there is only one other dining option which was the steakhouse, we didn't eat there but it would have ... Read More
We chose this cruise for both the destination and the relaxation aboard a ship. One thing about the ship, it is quite small and there is only one other dining option which was the steakhouse, we didn't eat there but it would have been good to have other food choices. If this was the first cruise we had done, we probably wouldn't go on another cruise. Luckily, we have been away with celebrity twice and there is absolutely no comparison. We certainly would not have wanted to be on this ship for any length of time, as there are simply not enough quality things to do, and very limited food options. We stayed in suite C747, the bed was comfortable, the balcony on the suite was a good size with good furniture. However, the suite we stayed in had a shower bath, (dreadful things), only one toilet, and the bedroom is not separate from the sitting area. The other rooms are very small, with no jug or options to make a cup of tea. The furniture in the suite was uncomfortable, and the vibrations at the back of the ship were really bad, felt like a train more than a ship. At night when we had more sea movement, the cabin doors in the bathroom rattled and banged about, given the shaking in our cabin and the noise, it was not the relaxing room we expected. We have been on the back of other ships and never had this experience. The air-conditioning was not very good in the room either, it was often too warm, we did complain but nothing came of it. They told us it was hot outside therefore the room couldnt be very cool. A lot of other people were talking about the bad airconditioning in the rooms as well. The meals in the Traviata dining room were mostly good, one of the meals was excdellent. The club class dining area in the Traviata dining room, all the waitstaff were excellent. The cafeteria on Level 14 was simply dreadful, there was not much choice. We have been on celebrity where their buffet had a lot more options, they cooked fish, chicken, steak etc. We loved this on both celebrity ships we went on previously, so the offerings in the cafeteria were a huge let down. We did have one nice vegetable curry there for a late lunch, when we returned from the island. They do have fruit though, so if you are too late for the other dining options, fruit is a good choice. As the other options are inedible. Staff were hit and miss, Manny in the bar on deck 12 was excellent. The other bar staff were not very friendly, and certainly not doing the rounds like they should be. The staff at the back of deck 14 closed early when they advertised the bar till 8, it usually closed at 7.30. They apparently needed the extra time to clean up. If it closes at 7.30, please advertise it as such. The staff at this bar seemed to be rushed and unfriendly. The spa was good, we had a few treatments and enjoyed them. The movie screen is in the middle of the pool deck, there were movies playing day and night and this is quite in your face, too loud if trying to have a drink at the bar by the pool. We also tried to bring pizza up from the pizza place downstairs, and they advised it would only be delivered to our room and could not be taken away, nor could we order pizza to be delivered to the pool area. They said if we did that, everyone would want to order pizzas there; seriously? The shows were very disappointing, there were a couple of comedians who were OK, the ship production shows were very average. Papua New Guinea was an excellent destination, we missed 2 ports due to bad weather, but the captain extended our stay to 2 days on the last stop at Conflict Islands which was excellent. We would have been really disappointed if we missed all the tender stops. So be aware of possibilities of missing the tender stops. So would we sail on Princess again? Very unlikely. After reading some other very positive reviews about this ship, I am wondering if we were actually on the same ship. Read Less
Sail Date February 2019
We chose this cruise simply for the itinerary. We didn't make it to the fiordlands due to weather, which we understand. The ship seemed understaffed and I've definitely been on happier ships. Late embarking led to harried crew ... Read More
We chose this cruise simply for the itinerary. We didn't make it to the fiordlands due to weather, which we understand. The ship seemed understaffed and I've definitely been on happier ships. Late embarking led to harried crew ordering us to our muster station, where we were told to move when we tried to put our heavy carry on luggage and stroller down. So sitting on a step which was the only available seating, we waited 40mins for the muster briefing to begin. Time enough I would have thought to drop our hand luggage and stroller in the cabin. When we did get to our cabin, it was to find a dirty plate with cold food under the bed along with a dirty sock and paper. I won't mention what was near the drinks tray, suffice to say the room felt vey dirty. Again I blame understaffing. The attitude of the crew improved toward the end of the first week however, the emphasis on 'cruise status' and the colour of your ships card was obvious all through the cruise. Very disappointing. The upper bunks in our cabin were incredibly uncomfortable, with mattresses like cement. We initiated a roster system so the adults could take turns having a comfortable nights sleep in the lower bunk. Princess it seems have iniated a Third Class system, keeping tradition with the Titanic. While there were some fun moments, those aimed at a younger demographic for a change, they were far and few between. Our grandson loved kids club, and was cared for beautifully by them. Sadly there were no really child friendly outdoor areas, and instead of an adults sanctuary, which was in fact the whole ship, we could have done with a family sanctuary, one to keep out the grumpy older passengers. We are a fit 63 years old, yet on this ship I felt 30 years old still the overly loud music played near the pool was a poor effort to acknowledge younger minded passengers. I'm a retired RN, and I understand the special needs of the elderly however, almost an entire ship devoted to them alone is too much. If the line only wants that demographic on board they should be fair and state as much in their marketing. Traditional dining in the Rigaletto restaurant was fantastic. Our waiter Rod and assistant waiter Joel were unbelievably caring and attentive. Service was impeccable. They were incredibly patient with our grandson and intuitive of our needs. We can't thank them enough. Buffet dining was relatively bland and hot foods were especially lacking in variety at breakfast and lunch. Food options it appears were sacrificed for a larger seating area, which given the number of passengers who ignored signs designating tables for the disabled, it seems there still weren't enough. We had no trouble finding a table somewhere everyday though. We paid over $600 to go to Hobbiton on a bus with non-existent air-conditioning for an hour both ways, were rushed back to the bus because the driver gave us the wrong time. Too huge a group meant standing for too long in the heat, with a couple of people close to fainting. Not worth the cost. Price of alcohol on board was phenomenal. A bottle of wine on board selling for $55 can be bought for $30 in Australia. Wine by the glass averaged at $15 a glass. Cocktails averaged at $15 a glass. Our cabin was noisy on port days as the ship docked and the disembarkation equipment was erected. On one night at 10.30pm a balloon drop party with loud rock and roll music was held 100 metres from our room and went on until 11.05pm, waking our grandson and his designated babysitter - grandfather, but then again third class doesn't count. Considering the complaints we had to hear from certain upper deck passengers when forced to queue at ports, I understand the need to inflict the party on us. If I sound a little unhappy it's because I am, an expensive, long anticipated holiday was a disappointment. Princess line please be honest in your marketing approach, and try to remember the colour of your cruise card just depends on how many repeat cruises you make. Mine will forever remain the colour it is. Read Less
Sail Date January 2019
This was our 7th cruise in the past 4 years. We decided to book the Sea Princess 4 night cruise to Arlie Beach. Whilst we had a good time with friends who also came, I was very disappointed with this ship and would not book again. ... Read More
This was our 7th cruise in the past 4 years. We decided to book the Sea Princess 4 night cruise to Arlie Beach. Whilst we had a good time with friends who also came, I was very disappointed with this ship and would not book again. Cabin: We would usually book a balcony, but decided to book an internal room due to it only being a 4 night cruise. Room and bathroom was extremely small, the doona's were so hot that you couldn't sleep with it on, despite the a/c being down as low as it could go. Despite being hot, the bed was comfortable with nice feather pillows. Ship: Nice ship, very small theatre for nightly shows. It you didn't arrive 30 mins before the show, you would miss out on a seat. Shows were OK, but seen much better on other cruise lines. Dining: The buffet was very average. The pizza restaurant served lovely pizzas although these took 40 minutes to be served. The dining room quality of food was average. Salmon on 2 occasions was so overcooked and dry, lamb shanks were tough and it was a struggle to remove the meat from the bone. The staff in the dining room were very friendly. Cleanliness: I didn't ever see any staff cleaning public restrooms, doors, stair rails etc. The public bathrooms were filthy. The timber doors leading from the inside elevator area to the outside pool deck was grimy and filthy smudge marks all over the glass the entire cruise. Whilst I was very careful with hand washing, hygiene, I came off this ship with a gastro bug. Cleanliness is extremely important on a ship, and the fact there were no staff seen cleaning public spaces is a big concern. Arlie Beach port: Local boats were used to take people ashore which worked really well. Overall, I would not go back on the Sea Princess due to the quality of food and lack of cleanliness. Read Less
Sail Date March 2018
As experienced Princess customers we looked forward to our Australian Cruise on the Sea Princess. On the positive side crewmembers were friendly, efficient and attentive to the passengers. However, The Sea Princess is a poorly designed ... Read More
As experienced Princess customers we looked forward to our Australian Cruise on the Sea Princess. On the positive side crewmembers were friendly, efficient and attentive to the passengers. However, The Sea Princess is a poorly designed vessel. Unlike other Princess ships the buffet dining venue is all the way forward at the topmost part of the ship making it more subject to ship motion, not the ideal situation when trying to eat. The lack of an elevator midship’s causes extensive walking to either the bow or the stern in order to get from the lower to the uppermost decks. Not the most considerate design considering the aging populace presently cruising. Again, unlike other Princess vessels, when configured for a double bed, the inside cabins are so poorly designed as to leave less than 6 inches between the bottom corner of one side of the bed and the closet which makes for tricky navigation if one wants to use the bathroom in the middle of the night without having to crawl over your bed partner. Also, unlike other Princess vessels, the free soft serve ice cream and pizza stations normally found on the Lido deck have been replaced by an ice cream for purchase concession (no more free ice cream on demand) while the pizza by the slice station has been replaced with a sit down “Café” pizza facility midship’s. Unfortunately, it sometimes takes half an hour to get seated at this “café” and then an additional half hour to get a pizza. Although the pizza itself remains free it is presented on a menu wherein many other choices are presented for a fee. In general, we found the food on this ship quite unremarkable although there are an increasing number of “specialty” restaurants costing additional fees. In fact, they have converted half the buffet dining venue to a specialty for fee restaurant. We certainly hope that this is not a portend of things to come on Princess ships. If so it is a clear message that the cruising experience is giving way to increasing the opportunities to extract as much money from passengers as possible by reducing amenities as well as the quality of “free” dining and increasing the incessant opportunities to purchase jewelry and artwork. You probably guessed we did not enjoy this cruising experience. Read Less
Sail Date March 2018
The waiters are rude in that they ignore you or at best say "yes"?? How about they hire wait staff who understand the language enough to have a conversation. You feel like you are talking to robots. Our rooms were clean (but not ... Read More
The waiters are rude in that they ignore you or at best say "yes"?? How about they hire wait staff who understand the language enough to have a conversation. You feel like you are talking to robots. Our rooms were clean (but not to the standard of Royal Caribbean) and the beds were so comfy (better than Royal Caribbean). Entertainment was so so, not bad but not A grade. Food was good, not great. Lots and lots of older people so no loud music at all will be tolerated lol. Pretty boring really no activities for kids other than kids room. Most bars are closed until 3pm and no real entertainment, an Irish singer (love Ireland but can only hear so many Irish tunes). A piano man again so so and a duo playing violin and a Caribbean band that's it guys. They have shuttleboard but couldn't find the rules. It was nice but the staff made it a very disappointing cruise with their lack of warmth. PRincess need to check who they are hiring. We missed all ports due to bad weather but that didn't bother me. The captain made the right decision and kept us safe. I would have had a lovely time if not for the coldness of most of the staff. I hate to complain but Couldn't stand how they were. Read Less
Sail Date February 2018
Was very excited as this was my first cruise. Cabin was hot could not sleep. Turned air con to cool still too hot. Entertainment was average. Food was average. Could not sit outside on wooden recliners as people had put towels on them but ... Read More
Was very excited as this was my first cruise. Cabin was hot could not sleep. Turned air con to cool still too hot. Entertainment was average. Food was average. Could not sit outside on wooden recliners as people had put towels on them but were not using them. Staff were nice. One port we stopped at every thing was closed. Other than watch the same movie there was nothing to do. Only 4 pokey little expensive shops selling leftovers. The jewelry shop was selling things for $10 that are available on line for $1. Very cheap nasty jewelry. The library was good. Drinks were nice including alcohol, Asked for medium coffee charged for large every time. Dining room nice meals, but serves were too small. Shore excursions too expensive. Even if offered a free cruise would never go on one again. It was the longest 13 days of my life, could not wait for it to end, will never ever go on another Cruise. Read Less
Sail Date December 2017
Joined the cruise at Brisbane on the 08 September 2017, the grain terminal is not the most inviting point of departure but boarding was ok. However as my wife has a disability the extra long walk to get on to the ship was problematic, I ... Read More
Joined the cruise at Brisbane on the 08 September 2017, the grain terminal is not the most inviting point of departure but boarding was ok. However as my wife has a disability the extra long walk to get on to the ship was problematic, I except that this was out of the control of princess cruise line. On the ship made our way to find our state room which was ready on boarding, found the room to be nice if somewhat dated ample storage but an extra small bathroom. At this time also meet out room attendant Maxi a big thumbs up to Maxi he made our stay well worth wile and a credit to Princess Cruise Line, in fact found all the staff on the golden princess to be happy and helpful again a big thumbs up well done! There are however a few negatives and I do hope that princess cruise line take them on board; 1. Food/Dinning This was our second time cruising with princess and we were traveling with relatives that were cruising for the fist time, I had spent many months praising the standard of the food on princess compared to other cruise lines. I could not have been more wrong, I could not believed that the standard could have dropped so much, both in quality and quantity. The main dinning room offered few options and was repeated its menu, wile the food in the Horizon Court was poor at best and in some cases inedible. The food however in the extra fee dinning options was very good and well worth the extra $30. 2. Entertainment By enlarge entertainment was lack luster, with the theater being way to small to cope the number of guests in attendance on most nights that we did get into the shows it was standing room only. The same goes for the international café and Atrium Way, Way, to small for the number of people on the ship, during any show you had difficulty just walking though this area let alone seeing the show. All in all the experience of this cruise was a big disappointment but I saved the best to last; I became ill on the last night of the cruise (And highlight this as a warning to future cruises) dew to falling very ill I was taken to the ships hospital where I spent the night, the staff were wonderful and looked after me well. The next morning in Sydney I was discharged from the Hospital and presented with my bill. $5500 that's right for the night and told that the account would have to be paid before we disembarked the ship So Don't get sick on a cruise, but DO Make sure that you have Travel Insurance. Wile we had to pay the bill we were covered by our insurance thank god!! I am sure that all cruise line operate in the same manor but it was some what of a shock and well worth a heads up! Yes I would sail with Princess Cruise Line again but not on the Golden Princess! Read Less
Sail Date September 2017
We chose this cruise over a year ago and surprisingly Princess had double booked our Cabin from Auckland to Sydney. The ship stunk of Sewerage on Deck 7 by the Vista Lounge and they had problems with water leaks there also. The ... Read More
We chose this cruise over a year ago and surprisingly Princess had double booked our Cabin from Auckland to Sydney. The ship stunk of Sewerage on Deck 7 by the Vista Lounge and they had problems with water leaks there also. The International Cafe in the centre was hard to get a seat in as the ships average age of passengers was 76 so we were told by staff. There is an " Elite " Class on Board who think they Own the ship and all the seats on it. Meals were substandard compared to other Cruise lines and the Entertainment was also poor with Hypnotist and Magic shows. Some of the passengers even went to sleep in the theater. The Cruise Director Tim left the ship in Honolulu and we were left with his Deputy who was hopeless at the job. The Front desk staff were rude and didn't try to help at times also. Sorry this is a negative review but we will Never sail again with this Old Peoples Home as there are far far better Company's sailing the 7 Seas and many of them don't have this Class System that Princess has. Read Less
Sail Date August 2017
I had previously traveled Sea Princess and we had an enjoyable time. However, we had a number of issues with this cruise that we didn't feel were adequately dealt with. Family Friendly - The biggest issue was the lack of family ... Read More
I had previously traveled Sea Princess and we had an enjoyable time. However, we had a number of issues with this cruise that we didn't feel were adequately dealt with. Family Friendly - The biggest issue was the lack of family friendly activities, entertainment and the poor experience with the Kids Club staff. We were advised on the first night, that due to a high number of children on board, there may not always be availability on the kids club. We had to book in advance a number of times. On many occasions, the kids club were not available at all as they had scheduled alternate activities (where parents would need to attend as they were unsupervised). When we did have our children in kids club, we were paged repeatedly for minor things so we had to come collect our children. We weren't able to fully enjoy the other activities as a result. This wouldn't have been so bad if there were family friendly areas or entertainment for our children. They rarely had any children programming on television, and no other place to take them where they'd have fun. The swimming pool was quite dangerous due to the rockiness of the boat and children were generally unwelcome in the calmer pool. Activities & Entertainment - Activities on board ranged from good to pretty ordinary, the shows were pretty good (the singers and dancers were lovely and we really loved the Mentalist). However many of the "enrichment" activities involved spending more money and there was a lot of push to get you to gamble (eg play bingo, go to the casino). I remember some dancing activities the last time I sailed with Sea Princess which seemed to be lacking this cruise. The Zumba teacher was AWFUL (no sense of rhythm at all, songs were bad) and very rude, she yelled at another staff member during the first session over the sound of the music. She also yelled at a child in front of everyone during Trivia because he said an answer out loud. Food - Food was mostly good especially in the Horizon court & traditional dining areas. However, the chips (french fries) were generally over cooked and bland and the coffee left a lot to be desired (and this was the specialty coffee we paid extra for). The drinks were okay, but pricey, and they didn't make a very nice vodka lime and soda. Service - service was generally good however on the deck 5 atrium, there was a bar that was always very very slow to serve. I would often stand for quite a while, while others who arrived after me were served before me - making me feel like I wasn't there at all. When I finally got served, coffees and drinks took 10 mins to make. Facilities - the gym was a little small - it would have been nice if they had some fitness classes on throughout the day. The pool was fine, but as mentioned, it wasn't that safe for children. Occasionally it appeared something was dripping from the roof on the lower levels of the ship, I think this ship needs an upgrade and some maintenance done. Ports - we travelled to Papua New Guinea which wasn't on the list above - some of the locations were really average. Most of the stops didn't have any shore excursions. At one particular stop, the locals were very unfriendly, and the area seemed generally unsafe. Doini Island was lovely however, and Rabaul was fascinating. Read Less
Sail Date December 2016
Picked this cruise because of itinery, which was then changed before we left. Were given three different boarding times and only advised of right boarding time finally by one phone text. Had no idea beforehand of average age of cruisers, ... Read More
Picked this cruise because of itinery, which was then changed before we left. Were given three different boarding times and only advised of right boarding time finally by one phone text. Had no idea beforehand of average age of cruisers, most of whom were quite elderly. Had ambulances waiting at most ports, and a helicopter emergency evacuation. Unfortunately most activities and entertainment were geared towards this age group. Food was also a disappointment with very little variety and nothing spicey or real asian food. Ship is old and needs major upgrade. Our toilet had a major toilet leak. Three cabins were flooded by leak from swimming pool. A fellow passenger told usfive cabins were flooded on another cruise. Another cabin had no hot water fot the last twk days,The crew were all amazing, hard working and very pleasant overall. If you are under 70 I would not recommend this cruise. It reminded us of a floating RSL. Read Less
Sail Date November 2016
This was just a 2 day cruise from Brisbane down to Sydney so we were disappointed that boarding had changed to Fisherman's wharf as it is definitely out of the way and harder to get to. This was our 13th princess cruise and it ... Read More
This was just a 2 day cruise from Brisbane down to Sydney so we were disappointed that boarding had changed to Fisherman's wharf as it is definitely out of the way and harder to get to. This was our 13th princess cruise and it started out OK. Getting onto the ship at the grain terminal at Brisbane was a bit disorganized and could of been handled better but we eventually made it on board. The food was good and the new horizon court was set out well.The sail away party was different to what we are used to on previous cruises because princess was giving away bottles of wine and massages. If you have cruised before you would know that princess do not normally give away anything so this was a nice touch. We always purchase a coffee card and enjoy sitting in the Atrium for a cappuccino and were pleasantly surprised when our waiter who was a very lovely young lady, (unfortunately I didn't get her name) recognised us from previous trips. If she is on our cruises again I will definitely get her name. Our room was R343 on deck 12 and was very handy to lifts, stairs and the deck. As usual our room steward was very helpful and we received our extra pillows, dressing gown and the ice we requested very quickly. Everything was going smoothly until our last night on the ship. We turned in early getting ready for disembarking the next day when we were woken up at midnight by banging and hammering outside our door.This continued for about 15 minutes until I got up and went outside to tell the workers that people are trying to sleep. The person next to our room also was awake and telling the workers to keep the noise down.The complaints were falling on deaf ears so I rang the pursers office and complained about the noise. He told me he will investigate and get back to me. He rang about 20 minutes later and said all he can do is to send up some EAR PLUGS. Naturally I was angry with his solution as I did not go on a cruise to wear ear plugs to go to sleep. Princess needs to start thinking about their customers as I did not go on a cruise to have it end this way. We did not do an excursion in Sydney as we had been there before and had an early flight home. Read Less
Sail Date February 2016
We chose this cruise mainly to visit China and Japan. Breakdowns with a thruster meant our China time was mostly in the dark. The Sea Princess is a tired old ship with leaky air conditioning, poor internet and cabin presentation. Many of ... Read More
We chose this cruise mainly to visit China and Japan. Breakdowns with a thruster meant our China time was mostly in the dark. The Sea Princess is a tired old ship with leaky air conditioning, poor internet and cabin presentation. Many of the common areas have worn out furniture. Princess cares less about value for money excursions and charges whatever they wish for beverages. Try looking at the price of beverage packages on furore cruises that you have booked. They increase them for every cruise even though worldwide inflation is zero or minus. They are experiencing diminished fuel costs as well yet they keep increasing prices. We are treated as though we are travelling wallets. They appear incapable of providing an expenditure based rewards scheme which would be way better than Princess Circle. Management are very slow to respond or adapt to changes in consumer demands. We experienced many issues with organisation, meal delivery, breakdowns, and coordination of activities. All were poorly responded to and it seems that on,board staff care less. The face to face room attendants, bar staff, wait staff and so on always provided the best that they could but it seems that they were working under very heavy constraints. Overseeing staff are superfluous. They appeared to over react to any situation, yet offered scant real resolution. Our most strident criticism is reserved for the excursions that were offered. We paid excessive prices for every single one, yet many were untried and certainly not coordinated with any professional standards being applied. Read Less
Sail Date February 2016
This was our fourth Sea Princess and was the worst, 35 Million Dollar refurb was excellent more room in the buffet and much cleaner , food was pretty good as always but no so in the dining room. Curtis Stone should be kept away from ... Read More
This was our fourth Sea Princess and was the worst, 35 Million Dollar refurb was excellent more room in the buffet and much cleaner , food was pretty good as always but no so in the dining room. Curtis Stone should be kept away from ship's menus, the variety was not there like in the past where there were theme nights in the dining room and the food was much better , service was excellent though, bar service was good but no Queensland beer on board even though it goes from Brisbane often. The money changers did not turn up so PNG lost a great deal of trade because most did not like AUD. No gratruity on bar service but prices increased, never saw the captain walking about, only over the loud speaker at midday, Captain Bill Kent was always about talking to people. The shows were the same ones we had seen on previous trips, but gone were the dancing and singing shows of old, same old jokes from a couple of tired comics and some cowboy trying to sing in the lounge. ( Shocking) , might have to think another cruise line for more variety. Read Less
Sail Date November 2015
We have sailed on this ship a number of times and this would have been the worst. Boarding in Brisbane still seems to be the most disorganised. There is still a bad odour on deck which we have previously noted and this does not seem to ... Read More
We have sailed on this ship a number of times and this would have been the worst. Boarding in Brisbane still seems to be the most disorganised. There is still a bad odour on deck which we have previously noted and this does not seem to have been addressed. The food on this trip was definitely below par, on previous trips I have looked forward to meals but these were all very greasy and no where near as good, whether a 2 day cruise or a longer trip there should be no difference in the quality provided. Had this been my first princess cruise i would think twice about returning. Read Less
Sail Date April 2015
We went on this cruise to NZ and did enjoy the Destination it was great. We are a middle aged couple and went with two of our kids one 20 and one 16. I called and found out about activities for the 16 year old and they advised me that ... Read More
We went on this cruise to NZ and did enjoy the Destination it was great. We are a middle aged couple and went with two of our kids one 20 and one 16. I called and found out about activities for the 16 year old and they advised me that there was heaps including DJ classes. however when we board after I paid full fare for him they advise me that due to not enough teens on board they have cancelled his activities. NO APOLOGY. Also I asked the call centre if they had coke 0 on board as its all I can drink due to medical reason and they said we don't know. I found that all they had on board was to cater for over 80's very disappointed, we had travelled on Carnival before and loved it so be careful who you travel with and part your money. if you cruise just make sure that you take entertainment with you as all the shows were older songs I mean 50 and 60's. we still enjoyed it but they need to not make it JUST for the older travellers (even some of them were complaining about the entertainment) thank god that NZ was beyond our expectations and well worth the trip. Will be travelling again but not with Princess. Food was warm if not cold and on several occasions we had to send it back and we are not fussy but cold raw chicken I draw the line!!!! I lodged a complaint to the line about them cancelling my sons activities and they did not bother to respond as they already have my money and get plenty more from the retiree's that love Princess. Example of catering for oldies only if you went to the late show ie 1015pm it finished about 11pm so most if not all food places were closed you had to go to your cabin and order room service just for a late night snack. no pizza after 10pm and I get it most of the people are in bed night club was fun as it was just myself and my kids as no one else ever went. Read Less
Sail Date March 2015
This was a new experience for us after 14 previous Princess cruises. This was a departure from what we were use to on the North American, South American, Asian and European cruises. The itinerary was great but the food, service and ... Read More
This was a new experience for us after 14 previous Princess cruises. This was a departure from what we were use to on the North American, South American, Asian and European cruises. The itinerary was great but the food, service and attitude of the staff was not what we expected of Princess. The staff did not seem particularly knowledgable or friendly and were unresponsive to questions and concerns ( no evening social hours for Platinum/ Elites). The food and service was geared to a different style of dining and palate- a lot of vegetarian and fish mains few meat or fowl. Service at the Horizon Court was limited, you basically had to bus your own table if you wanted a seat. This was not a typical Princess level cruise, we felt like there is a two tier system in place for this cruise market and the rest of the Princess fleet. The cabin and the ship on a whole were very nice. The production shows were good- typical Princess but the individual entertainers were geared to the Australian market. The cruise director ( his first time out) and his assistant CD were straight out of a English holiday camp. The Captain's Club hostess was something else. The Cruise attracted a much older demographic which appeared to many first time cruisers.   Read Less
Sail Date October 2014
Two weeks before our departure for a cruise from Brisbane to Fremantle we were advised our itinerary had been changed due to a technical problem. We subsequently discovered at least one cruise before us had also been changed. Princess made ... Read More
Two weeks before our departure for a cruise from Brisbane to Fremantle we were advised our itinerary had been changed due to a technical problem. We subsequently discovered at least one cruise before us had also been changed. Princess made a point of telling us we agreed to changes in the fine print. Onboard we were advised the ship would sail to Singapore for repairs on the cruise after ours. Imagine my surprize to find out the identical cruise in September (reverse order) has also had it's itinerary changed. Why? The ship was supposed to be repaired in July and if it hasn't why is it still sailing. Perhaps the alternative itinerary is a cheaper option for Princess? The September cruise doesn't even get to go to Broome. Not only did we not go to Port Douglas (Yorkey's Knob instead..total waste of time) we also missed out on Densepar (Alatou in New Guinea instead). We opted not to go ashore in New Guinea but did not realize that even if we stayed on the ship my husband who has been a blood donor for over 40 years would not be able to donate blood for three years because the ship visited New Guinea waters. This is something neither Princess Cruises or Flight Centre told us. These changes meant we no longer had a day and evening in Broome but rather a few hours late afternoon upon arrival, it was so poorly organized our number wasn't called until after dark so we didn't get to go. Then three hours the next morning, by which time when we arrived in Broome proper we only had a hour to look around. No apologies from the Captain until two days later and then just a basic one in the daily newsletter. We missed Geraldton (because of the weather...we can accept that). Arrival in Fremantle was a day early and we had to stay on ship to clear customs the next morning. The only compensation we got was a paltry $100 each spending money onboard which went back into their pockets. The cabin was comfortable and clean. The staff were great but they are the only positives we got from this voyage from hell.......a total waste of time for a lot of money. Food was basic and the entertainment (for lack of a better word) was very poor. I have been on a Princess cruise before and had high expectations of the entertainment. Would I travel with Princess again? NO. Read Less
Sail Date June 2014
Our balcony room on the 12th deck was good and could not fault steward services. However, I find it most objectionable that on a 12 night cruise for the cost, bed sheets were only changed once - after five days. I would expect and would ... Read More
Our balcony room on the 12th deck was good and could not fault steward services. However, I find it most objectionable that on a 12 night cruise for the cost, bed sheets were only changed once - after five days. I would expect and would get better than that in a Motel. There were far too many children- 480 we were told on this 2,200 passenger cruise. There were times when it was impossible to get near the swimming pool because of unruly teenagers who were not checked by deck crew (or parents!) even though signs clearly said that diving and jumping in pool was not allowed. For almost the entire length if the cruise there was dripping from ceilings in various locations to such an extent that buckets had to be out in various public areas. Whilst formal dining restaurant had excellent service and food choice, attitude of buffet restaurant staff was generally just not good enough. There was also a poor lack of ship activities on shore days for passengers who did not wish to go ashore. No movies or activities which we have had on other Princess Cruises. We were on the cruise over Christmas and a disappointing quality of activities for this occasion. Generally entertainment was tired and disappointing. To top off the whole experience there was a nasty virus which hit many of the passengers during the Cruise and it just made us look forward to the end of this cruise. Read Less
Sail Date December 2013
My new husband and I chose to sail with Princess because our travel agent encouraged us. We were told that this was a good choice for us - two honeymooners in our early to mid twenties. If you are in a similar situation, or of a similar ... Read More
My new husband and I chose to sail with Princess because our travel agent encouraged us. We were told that this was a good choice for us - two honeymooners in our early to mid twenties. If you are in a similar situation, or of a similar age, I encourage you to read this review before making a decision. Overall, we found that Princess was not a good choice for young people - there were few other young people with whom to socialise, poor food choices, and many of the other offerings seemed gimmicky in our opinions. We were left feeling sorry for the service staff, most of whom were helpful, friendly and interesting people from all over the world. And we were left certain that we would not travel with this company again. The Ship and The Room We travelled onboard the Sea Princess, which I understand is a relatively middle-sized cruise vessel, with about 2000 passengers, to New Zealand. Sea Princess has a range of cabin options, from a small windowless room, to a room with a window (which we selected), through to higher-level balcony rooms and suites, which looked appealing. If we did the cruise again, knowing how much time we would spend in the room, we would probably have paid the extra money for the larger room. In terms of our cabin, the facilities were adequate, including a queen bed that was a little shorter than usual (to fit in the room), which we soon discovered was actually two single beds bound together. The shower/ bathroom is tiny. Although the website advises not to bring your own shampoo and conditioner, if you have long or coloured hair, it would be wise to bring your own anyway. The provided shampoo is combined with body wash and did nothing for my hair. The television plays and replays a very small selection of movies, so if you like watching movies all day while at sea, bring your own. The Activities Princess seems to thrive on its older customers, with almost all of the passengers being aged over 50. It became a running joke with many of the older passengers we met that we shouldn't have been allowed onboard, since we were clearly under 50. Of course I have nothing against sharing my space with older people, and I enjoyed many of my conversations with these people, but the lack of opportunities to socialise with people of my own generation came as a shock. Not unexpectedly under the circumstances, all of the entertainment was pitched at this older generation. For example, the nightclub (which seemed like the youthiest place to hang out) held 70s nights and 70s hour, which feels exclusionary for those of us who grew up more recently. I was surprised that we weren't informed that the ship had this feel to it before we made our decision to cruise with them, and spent a lot of time feeling out of place. As a result, my husband and I didn't participate in many of the activities, but I can list them. There were regular shows, most of which we were told were aimed at older audiences. There were many musicians around the ship at different times, but in our opinions, most were not of a standard you would expect at your local pub. There was one notable exception to this - a great pianist, whose shows we enjoyed. Additionally to the entertainment, there were art auctions. I am no art expert but the artworks seemed relatively cheap looking, but were being sold with a starting price of $800. Also, there were lectures on various topics, but nothing that would catch the attention of the average person under 50. One that I can recall was about wearing pantyhose while swimming. I was also a bit surprised that many of the lectures seemed to be heavily promoting natural medicine, acupuncture, and Chinese medicine, with many of these techniques having little scientific basis. There was also a library (stocking books and board games of interest to an older demographic), a casino which we didn't attend, and an internet cafe. Service The service staff were exceptional in their efforts to keep us satisfied. Particularly, the bar staff were entertaining and knowledgeable, and the dining staff were truly professional. I liked the staff whom I got to know on the cruise, most of whom were from diverse countries. I couldn't help but feel like they were fighting against the actual structures they were working under, in order to try and give us a good experience. Also, be prepared to be hounded by the ship's photographers. The photo quality is below what you would expect (this is coming from two keen photographers, one professional and one serious amateur), so there isn't much point in posing for their pictures unless you didn't bring your own camera. At times, we were asked three or four times in a row to pose for photos by different staff members, which felt aggravating. The studio photography seemed better than the photographers wandering around on deck, but it's probably still more economical to just go and get your photos done at home. Excursions We were hesitant to book the shore excursions, despite some pressure to do so, because we were wary of the prices. Having spoken to a few independent tour operators on shore, we quickly realised that it was substantially cheaper to organise your own tours (or even catch a cab around town) than it was to book through Princess. Unfortunately, they didn't seem too keen on us doing that. We overheard a passenger being told that it would be dangerous to go ashore to New Zealand without booking the Princess excursion. We also attempted to catch the alpine train in Akaroa by ourselves, on the advice of another tour operator, who let us know the ticket prices (roughly one quarter of the price Princess was charging for the same excursion - reportedly with only the addition of a lunch), but we were held up and missed the train, while those going with Princess were preferentially escorted to the shore in time. We had fun onshore and New Zealand is an excellent country to visit, but we did this on our own; there was no need to utilise the Princess excursions, and by doing so, we saved ourselves well over a thousand dollars by our estimation. On-board shopping There was nothing much of interest to a younger demographic in terms of shopping either, and my savvy was offended by some of the big-brand imitation products that were being pushed, such as 'Isabella' bracelets that looked a lot like Pandora. The marketing tactics were pretty full-on; for example, there were coupons in our rooms and repeated three-hour sales. Again, we found this all quite unsettling. I had been interested in buying some perfume, as some other friends who have cruised let me know that this can be quite cheap onboard, but the prices seemed roughly equivalent to what you could get in a department store on land. The duty free alcohol prices were good though, as you would expect. Embarkation We felt at various points that the cruise was geared towards those who had done one before, in terms of how information was disseminated. This was immediately clear to us at embarkation. We were taken through an extremely thorough safety drill, which actually included practising putting the lifejackets on, but we were not told about the amenities or activities on board. When we initially arrived at our room after the drill, we found ourselves feeling confused about our options for activities and dinner, and much of what we learnt over the coming weeks was by accident or through conversations with more experienced cruise passengers. From what we could tell, other new passengers shared our confusion. Dining As relatively health-conscious people, my husband and I usually choose to eat Mediterranean style food, which includes considerable amounts of vegetables, fresh fruit, grilled meats, and the use of olive oil rather than butter. We were alarmed to find that it was very difficult on board to find food that we could stomach, with most of the food having a strongly American takeaway feel - heavy on the butter, salt and sugar, but light on spices. We initially wondered if the onboard chef and staff were a bit below average, but occasionally the restaurant food was fantastic, which led us to believe that the overall stodginess and blandness of the food may have been an executive decision. We couldn't understand why the options accommodating healthier tastes in the buffet were limited to salad and a small range of fruits and cereals, when it can be assumed statistically that many of the guests would have been vegetarian or had health conditions which would have impeded their ability to eat most of the food. We were told by other passengers that you could especially request food in the restaurants to match your requirements but, again, we were scratching our heads about why this was necessary. The desserts were fantastic overall and we found ourselves shamefully tempted to fill up on these in lieu of the inconsistent meals. Children's clubs My husband and I don't have children so we didn't use these facilities, and we also didn't talk to anyone who did. We observed some unhappy looking teenagers playing cards on our first day, but it would be making assumptions to provide any comment on this. Entertainment As mentioned, my husband and I did not utilise much of the entertainment that was available onboard, because so little of it seemed appropriate to our age group. However, we did observe a variety of musicians. We noticed that most of the musicians were of a relatively low quality, less than what you would expect from a local pub, in our opinions. One of the piano players was excellent, however. Disembarkation Disembarkation was pretty straightforward and seamless, and we were happy to return home, grateful that we had each other for company and laughs during this up-and-down few weeks. Summary Maybe if you're over 50, this might be for you, but please be savvy. If you're a young person, better to shop around. Note that my ratings apply to my opinion of how the cruise would be for an average person in their twenties, and may not reflect the experience of people from different demographics. Read Less
Sail Date December 2013
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