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42 Princess Brisbane Cruise Reviews

Chose this cruise for family of 8. Three children under 18, parents in 40’s and grandparents over 60. We grandparents have spent much time on Sea Princess, each sailing we notice the cut downs everywhere - staff, indifferent service ... Read More
Chose this cruise for family of 8. Three children under 18, parents in 40’s and grandparents over 60. We grandparents have spent much time on Sea Princess, each sailing we notice the cut downs everywhere - staff, indifferent service by some, lousy movies on deck and on cabin TV’s. Very little for under 18’s unless in kids club. Also for the under 50’s. Still the same ‘games’ etc. very little deck parties, games and not much nightlife for them. Overall, tis my opinion that a lot of things were just ‘tired’. Same old, same old and didn’t notice anything new. Perhaps I am being somewhat ‘picky’. So many small things that were ‘wrong’ led to an overall ‘feeling’ of disappointment. Sea Princess attention to detail was sadly lacking in many areas. Food slopped in and out of bowl in Traviata was a ‘surprise’. At the start, all of our cruise cards were incorrectly labelled as set dining, cruise personalizer was anytime dining for all. We had to go from one place to another to have this ‘fixed’ - with a paper sticker over that part of card. Food in Horizon Court still not hot enough. Some new ‘rules/regulations’ were rubbish stuff. Read Less
Sail Date December 2019
We have done this cruise a number of times and we love it however, in January 2019 we noticed a sharp decline in the food on the ship in comparison to prior years, we cruised on the same ship again in December 2019 and unfortunately the ... Read More
We have done this cruise a number of times and we love it however, in January 2019 we noticed a sharp decline in the food on the ship in comparison to prior years, we cruised on the same ship again in December 2019 and unfortunately the food was pretty woeful again. It would be better to raise the price by a couple of hundred bucks and keep the food as amazing as it used to be instead of just cropping the quality of the food and keeping the prices the same. The drinks package is 15 drinks per day which sounds like a lot but when you are at sea there is nothing else to do, you can run out pretty easily, a couple more in the package would be better. We also noticed the entertainment seems to be a bit lack luster now as opposed to the past cruises. On the plus side, the staff on board have always been and continue to be amazing, extremely helpful and just genuinely happy people, it really does make your vacation so much nicer when the people around you appear to be happy. Our room was a Balcony room and it was our first time with this room having always gone an interior cabin. The difference is incredible and we will always go for a Balcony from now on, it's worth every extra cent you pay. Make sure you tip your cabin steward as soon as you get on board and again at the end, these guys work really hard away from their families and the tips really help. Read Less
Sail Date December 2019
We chose Princess Cruises because we wanted to see New Zealand. This was our 9th Ocean Cruise with various cruise lines, and we have also been on 10 River Cruises, mostly with Viking. We chose Anytime Dining, not wanting the ... Read More
We chose Princess Cruises because we wanted to see New Zealand. This was our 9th Ocean Cruise with various cruise lines, and we have also been on 10 River Cruises, mostly with Viking. We chose Anytime Dining, not wanting the alternatives of either an early sitting (5:30pm) or a late sitting (7:45pm) and not wanting to use the buffet on Deck 14. We had to wait outside the dining room, sometimes for as long as 30 minutes, when we wanted a table on our own. Hardly anytime dining, so we mostly said we were willing to share a table with others, which has its drawbacks. I often had to wait more than 30 minutes for my one breakfast dish, while others at the table were having fruit, muesli, pastries, etc. We went to the buffet a few times, either just before or just after an excursion, but it was awful, standing around looking for a table which was just about to become available, and trying to grab it before someone else got there first. We only went to the Princess Theatre once, as it was far too loud, same as with the Movies Under the Stars. I said to my daughter that they should take into account the average age of the passengers when setting the volume. She said that they probably had done just that! I drink cider, so my choices were limited, either Strongbow, which is not to my liking, or Angry Orchard, which was fine. Except when the ship ran out of them after the first week. Fortunately, I found that the Wheelhouse Bar on Deck 7 had Bulmers Cider on draught, unfortunately it was only open in the evenings. Any more complaints? I thought the bar prices were a bit on the high side, Aus$ 8.75 for a 330ml bottle, and Aus$ 12 for a pint. Excursions were also a bit pricey; we pre-booked one with Shore Trips and Tours before we left home, and it was about half the price of the equivalent ship's excursion. What did we find acceptable? Embarkation and Disembarkation were well organised, cabin was kept clean, the food in the restaurant was excellent, the bar staff were always cheery, and Midnight Duo were our favourite entertainers. Read Less
Sail Date November 2019
This was a 13 day New Zealand cruise with Brisbane to Brisbane port. Of the 13 days, six were at sea so there wasn’t a lot of time allocated for shore excursions. Ship capacity was about 2,000 and it was pretty booked. I was disappointed ... Read More
This was a 13 day New Zealand cruise with Brisbane to Brisbane port. Of the 13 days, six were at sea so there wasn’t a lot of time allocated for shore excursions. Ship capacity was about 2,000 and it was pretty booked. I was disappointed in the overall look of the ship as it is in need of a renovation. Some common areas had rust and stains and dated furnishings. Our balcony stateroom was decent although a couple of extra square feet would have made a real difference in the comfort. Storage was good as was the lighting over the bed, an important consideration if you like to read at night. We were a group of six and had 7:45 pm dinner seating each evening in the Rigoletto dining room. Service was really excellent and food was pretty good. The buffet area was decent but nothing to rave about. Several times we had problems getting tables, but never waited more than 10 minutes. Staff were pretty efficient with clearing tables to keep them turning. I wasn’t impressed with the musical entertainment. Performers were good but I would have loved a real show with professional performers like they offered on Norwegian. There wasn’t enough time in ports and the guides were rushing people through the sites. For several excursions the bulk of the allotted time was getting there and back, with very little time at the sites. Overall, we had a good time but Princess has to kick it up a notch to be competitive with other carriers. Read Less
Sail Date November 2019
This was a 7 night cruise from Brisbane to Cairns & return We have been on many cruises over the years, so I can compare with some reference to other cruises & companies. Boarding at Portside terminal was reasonably fast ... Read More
This was a 7 night cruise from Brisbane to Cairns & return We have been on many cruises over the years, so I can compare with some reference to other cruises & companies. Boarding at Portside terminal was reasonably fast without issue, even though the terminal is a bit tired, still the new terminal next year should improve things. We booked a stateroom with a balcony, midship forward on Aloha deck 11. A327. This cabin would be the smallest of any we have experienced to date with a small desk & 1 chair. Likewise the balcony, barely room for 2 chairs. The ship is quite old now even though it has undergone a recent interior refit, however the painted over & staining rust was quite visible on the metalwork on the balcony & gangways. This cruise was a full ship, and it became obvious that facilities, like the Theatre, & casual dining, are too small to cater for all passengers. This resulted in being unable to get a seat for some performances unless you arrive 30 minutes beforehand. It also meant the we had to search for seating at breakfast & evening dining in the Horizon Court Buffet. The age profile of the passengers is quite old with a disproportionate number using walking frames, buggies & wheelchairs. This made using the lifts very slow & moving around the ship a bit more difficult. ( I am 75). There were no tea & coffee facilities in the stateroom. Look very carefully at the 'future cruise on board deposit & $100pp' offer, Yes you can get $150pp if you book a balcony cruise for 17+ days, but its only $50pp balcony for 7-14 days ($25 interior). We purchased the premium drinks package, which is expensive compared to other cruise lines, because the cost of drinks on board are expensive. The staff running the ship are delightful as was our cabin Stewart. Read Less
Sail Date November 2019
My husband and I travel annually on Princess Cruises as part of a special interest (Classical Music) tour group that we lead, bringing our own professional musicians with us. We have always appreciated the assistance that Princess Cruises ... Read More
My husband and I travel annually on Princess Cruises as part of a special interest (Classical Music) tour group that we lead, bringing our own professional musicians with us. We have always appreciated the assistance that Princess Cruises have given us regarding venues and technical assistance with our concerts (albeit with some extra cost). On the whole, I would recommend the Princess Cruise line most definitely. On this particular cruise, however, it was a smoking issue that affected us personally, that caused us grief and I take issue with Princess Cruises because of the distress that I, particularly, was caused. The smoking area on the Promenade deck was often populated with a significant number of passengers - along with staff in uniform (!) smoking. The flow-on effect that this created, was that cigarette smoke travelled very strongly into our cabin located 2 decks above this area. One would think that the air would dissipate the smoke -- not so! The stench coming into our cabin was SO strong - that the balcony doors had to remain closed. Fortunately, our group had a spare cabin due to a late cancellation, that we were able to move into. If this had not been the case, we would likely have had to endure the second-hand stench of cigarette smoke for the whole of our New Zealand cruise, as cabin changes are discouraged and rarely available. I have a respiratory condition that would have seen me very ill and I strongly object to the placement of this Promenade Deck smoking area below - which infiltrates cabins in the vicinity. My suggestion for future cruise travellers, is to look very carefully at the smoking areas on the ship (2 allocated areas) when booking staterooms and avoid balcony staterooms in those areas, if you object to breathing second-hand smoke. Those "Princess" staff responsible for setting smoking policy, need to understand how far cigarette smoke travels - particularly with wind variances on a ship. Princess ships used to allow smoking on balconies and I am very grateful that they no longer allow this. That was a great step in the right direction. Now they need to go further and act to protect those passengers paying for balconies from inhaling cigarette smoke from allocated smoking decks. It goes without saying that having an allocated smoking area on a Promenade deck, flies in the face of all of those folk walking around the deck for fresh air, who must run the gauntlet of the smoking area (and it's effects 20 metres beyond) on each turn around. This smoking area is just outside the doors and therefore, each time the doors open, the smoke pours into to the adjacent lift lobby, the Vista lounge and the photographic area. One cannot avoid breathing in the strong stench into these public areas. Taking a short-cut through the Internet Cafe in order to avoid the putrid air near the open doors, sometimes helped a little - but should not have been necessary. The placement of a much-used smoking area on the Promenade Deck is a curious and badly thought-out decision and one that Princess needs to definitely review. Princess ships are definitely ships of good quality regarding service. Cabin stewards, dining room waiters and other staff are well-trained and respectful of passengers needs. On the whole, staff were excellent. We would be happy to sail with Princess again, providing that this issue of second-hand cigarette smoke is addressed. I have certainly made a note of cabins that I would avoid next time. Regarding dining, the meals are generally good and a reasonable variety is included on the menu. Vegetarian meals are, however limited. One can request a look at the menu for the following night and discuss one's choice with the head waiter - so an attempt to meet dietary needs is offered. The buffet had plenty of choice - although the fresh fruit was mainly limited to melons. A more extensive range of fresh fruit would have been appreciated eg. berries. However, I can appreciate that storing such fruit may be problematic. As our special tour group brought our own musicians onboard, we were heavily involved with our own concerts and therefore cannot comment on the activities or entertainment personally. Read Less
Sail Date November 2019
Firstly my trip got off to a disappointing start. The airline lost my luggage which meant I was stuck in a sundress for 3 days until the next port. The staff in the shop were extremely unhelpful and rude. They had very few sizes on display ... Read More
Firstly my trip got off to a disappointing start. The airline lost my luggage which meant I was stuck in a sundress for 3 days until the next port. The staff in the shop were extremely unhelpful and rude. They had very few sizes on display and when I made inquiries basically waived their hands at unpacked cartons and said "we may or may not have something, you'll have to wait until we unpack". No offer to at least look in one or two boxes. When asked how long until they unpack, I was told 1 to 2 days!! Needless to say I brought nothing in the "fashion shop" this cruise. The staff at the services desk were more sympathetic and did at least arrange a toiletries bag and promised to chase up with the airlines to ensure a smooth delivery of my bag... This obviously didn't happen as I had a distressed courier call me at 745 am ( we were not allowed off ship until 0800) saying no one was there to sign for my case and so he would return it to his depo.. Long story short, no communication between Princess and Airline ( and Visa versa) but I eventually received my bag later that afternoon. Embarkation was very easy. Our mini suite was great, roomy enough for the four of us, though very hot overnight. And our room attendant lovely and attentive as usual The majestic is a large ship but most of the extra space seemed to be state rooms, with a feeling that there wasn't enough public space for all of the people. There no doubt is, a lot of it surrounding the piazza and in the hollywood club, but quiet space is limited. We are out doors types so like deck space. I personally never had an issue securing a deck chair, but I was happy to sit in the sun, shade was a scarce commodity and we saw a few people get narky over chairs. Inside there is heaps of space in the piazza, but there was always something on, so it was always noisy. There were hardliners who found the fewer quite spots near an Asian tea bar, and the Crowne bar but I hear you had to be early. The large Hollywood sanctuary area was always full to the brim. I only did a curious walk through once or twice, but it seemed just as noisy as elsewhere. There were a few spots on the deck near the ping pong but there was a curious stale smell that wafted around that area at times. I suspect it's near the rubbish disposal. Not having a deck to walk laps around was rather odd. You could do a shorter circuit on the 7th if you don't mind crossing through the ship either end. You could do a longer lap around deck above the pool (17) but it's cut short by the Hollywood club area and at the rear you have to go up, through the sports area down, across then back up through the sports area again... The gym was well equipped, cool and open 24/7. The sports area is very poorly designed. No net over the top, and some of the side netting had holes bug enough for balls to pass through. It is also necessary to pass through it to get to the golf area and wake Bar.This could be easily fixed by putting a net along the front of it, creating a walkway. There seemed to be quite a few frustrating dead ends on the ship. (seems I wasn't the only one who accidentally opened the dining room door setting off an alarm...ops..on deck 5 or was it 6, trying to find my way forward ) We also accidentally walked in on a massage one day whilst looking for karaoke, as it seems they were using the rooms labeled "karaoke" as extra spa area. They really should lock them...so check that they do before you get your gear off Entertainment wise this cruise was lacking compared to other cruise I've been on. The band Opus was great as was the lady signing in Crooners nightly but the show's were lacking. There were 3 production shows ( plus one encore involving dancers) in the 19 nights. I've had more on a 12 day cruise. The magician was okay, there was some impersonator, but anyone under 60 struggled to know who he was talking about (which I guess is fine on a cruise with an average age of 65) and a few other singers who were okay. Oh and some violinist, whom my son and I found hilariously over the top in his sparkly Jimmy choos and diamante eyelash extensions, but the lady throwing him kisses next to us obviously disagreed. Activity wise the program was pretty much the same daily with the usual zumba, trivia, ballroom dance, destination talks etc.. Not to mention all the promotional "raffles" and art auctions etc. We just ignored those. My mum went to a "sale" but the bags watches etc were even poorer quality( if that's possible) then past cruises. I saw one lady with her $15 bargain small travel bag and didn't have the heart to tell her I got my similar one at kmart for only $3. Then there was the occasional fun thing like the egg drop, ship making comp and pool games. I didn't mind the repetition as mostly I was happy to amuse myself. I did do some ballroom and Victor was a very entertaining teacher. I also did Zumba most mornings. My only gripe was the rude Trivia goers who couldn't wait to get a seat, even though there was a 40 minute gap between Zumba and Trivia. One thing that was strange was that a lot of activities such as line dancing, ball room etc were held in the piazza which meant that the learners always had an audience. This put some people off and meant that there was constant noise and traffic Kids activities were provided but seemed confined to the kids area. They advertised a basketball shoot off the second day on board which I thought might get my shy but sporty son involved. But we waited on the sports deck for half an hour with no show. Later when we went down to look at kids club and ask about it we were told because the forecast was for rain they had cancelled the basketball as it might be dangerous ( it never rained and they obviously hadn't even been up to check) This put my son off immediately. Hes not the crafty kind and that was mostly what their program listed. So he refused to go. He did find another like minded boy however and they amused themselves between the pool, table tennis and sports area..not to mention the ice-cream parlor and dessert lady who befriended them and always had their favorites on hand. There were about 50 kids on board, many who did enjoy kids club, it just didn't interest mine this time around. Dining wise, we did anytime dining and never waited. But personally I missed the friendship you gain from having a dining companion. As we were a group of 4 with a child they never put us on a shared table even though we would of happily shared. We usually ate at 6-630 or after the first show (which started 715). The food was okay. A lot of seafood which limited my mother who has a shellfish allergy. The buffet area was great for breakfast and lunch but we found at dinner time they compacted it to one or two sections with limited choice. The buffet was also very confusing with a lot of repetition yet some things only available in one spot. eg waffles ( my sons favorite) were only in 1 spot but pancakes, toast and cereal were in several spots. The cake/dessert selection was good but also very repetitive. Lots of continental cream cakes but same flavors daily, ditto for cookies. They did have a Crayfish seafood special on once or twice for dinner but it was poorly advertised so we missed it. My Dad loved the veggie burgers from the burger bar near the pool, and I was fond of the noodles. We didn't go to any of the specialty restaurants. There are a couple of tea, coffee water stations in the buffet and one out the back of the ship near the Wake bar, but it was hard to find water on the actual pool deck, and just as hard to find a waiter meaning lots of trips in a damp towel into the buffet to the disapproving looks,of some other cruisers, but it was very hot and humid...I needed water. This could easily be fixed by having water jugs near the ice-cream bar and towel bar. Overall we certainly enjoyed our cruise. With 12 sea days many might find it boring, but I loved the relaxation time. After the first few days people found their spot on the ship and it did begin to have that cruisey family feel whereby you seem to see the same faces most days. We spent 5 days in Hong Kong at the end and continuously ran into people we recognized from the ship. I'd certainly travel on the Majestic again, but admit it did lack some of the intimacy and atmosphere you experience on a smaller ship. One thing we did note was that being so big you barely felt the movement of the ship and as a result none of us suffered from sea legs post disembarkation. Read Less
Sail Date March 2019
Majestic Princess is one of the new ships that have been launched over the past five years. The newer ships are no where as good as the older ships. The design of the new ships has been at the expense of the customer. Getting more ... Read More
Majestic Princess is one of the new ships that have been launched over the past five years. The newer ships are no where as good as the older ships. The design of the new ships has been at the expense of the customer. Getting more cabins means a number of features have been compromised. Ships like the Diamond had a beautiful promenade deck that went all around the vessel. The Majestic has lost this as they have placed the life boats on this deck. Very disappointing. There is no night club/disco on the Majestic so to bed early every night! The Conservatory had no booking system so passengers reserved them from early morning with towels and books and monopolised them all day. The tables in the Conservatory were used for Mah jong. A waste of valuable real estate with players not interested in the spectacular views. Crooners Piano Bar is in prime location on ships such as the Diamond. On the Majestic that prime location has been given to expensive shops (e.g. Cartier) which did not appear to ever have customers.The Majestic has it as a smaller room off to the side of the casino. And for some reasons the room is partitioned destroying much of the atmosphere. Entertainment was a joke! I believe there was about half the number of bands/performers compared to older ships. This is partially because there are not as many venues/bars. The Princess Theatre cannot accommodate the extra passengers they have on the ship so arriving half to one hour before the show was required to get a seat. People got used to bringing books to read during the long wait. This flaw is acknowledged by the ship as they play a video of the show in the Vista lounge for those who couldn't get a seat. The Vista lounge is much smaller than on other ships. It does not really have a dance floor and is not used as a music venue, more as a theatre style venue for trivia, movies etc. It doesn't have a bar. I have cruised 18 times and in the Elite loyalty programme. Daily Captain's lounge canapes in the older ships is in Skywalkers nightclub with magnificent views. On the Majestic it is in the Vista lounge with no views nor ambience. I went once on the Majestic but daily on the older ships. There is no pool at the rear of the boat. No Wake View bar. Outdoor movies under the stars is good but the sound, especially for music videos was far to quiet. A number of table tennis tables is very good but with no booking system they were monopolised a small group of enthusiastic players. Difficult to get a game. The noodle bar is a very good addition to the pool deck. Gym is very good. The beds and pillows are very good. Princess brochure shows the Majestic is one of the new ships that are configured for 3,560 guests. These include Regal, Royal and Sky. I will not be cruising on any of these ships. Princess has made a big mistake in configuring these ships to take more guests as the expense of their customers experience. As a loyal Princess cruiser of Elite status I am sad at the direction management is taking this cruise line. Read Less
Sail Date March 2019
We booked this cruise for our 35th anniversary, because it left and arrived back into Brisbane. The cruise was meant to be 14 days, but due to the weather it was reduced to 11 days. It could have been reduced to 12 days, but I think it was ... Read More
We booked this cruise for our 35th anniversary, because it left and arrived back into Brisbane. The cruise was meant to be 14 days, but due to the weather it was reduced to 11 days. It could have been reduced to 12 days, but I think it was easier for the company to completely cull the South Island, rather than have to go to the South for 1 day. The ship came into dock earlier, and the staff got the night off. Normally the turnarounds are on the same day. We were told check in would be early on our departure day, so we chose to stay close overnight beforehand. We could have gotten a lift in, but the early start was too early for our friends. So our early check-in was a total debacle ... apparently a computer malfunction, so the ship didn't end up leaving until 4.30pm. We had checked out of our accommodation for our early departure, so had to find somewhere to have breakfast (along with the other 1800+ passengers), then morning tea, and so on, just waiting around for boarding. Great start we were thinking! About the ship: The cabins were small but comfortable. We had an ocean view with a balcony. The room attendant was delightful. The bed was soft but comfortable, as were the pillows. The dining options were OK. The meal portions in the main dining room were a good size, not too large, and there was variety. The quality wasn't amazing, but it was fine, in most venues. We went to one or two shows, and they were enjoyable. We also went dancing on one night, and the band was very good. The gym was great, and thank god for the gym, it was our savior! However, there is a real push to sell the expensive Elemis detox program. This program is available online for a fraction of the cost, and there was no science behind the program that we were shown. If we could all take 2 herbal pills each day, and have them clean out our systems and eliminate everything that makes our bodies work inefficiently, I think it would be a miracle cure! In the end the science says that a good healthy diet, with exercise, and eating nutritious whole foods is the answer to good health ... makes sense to me! The demographics for this style of cruising, didn't really fit with us. We felt like we were in the middle of a shipboard conference for the aged and/or overweight. This may sound harsh, as there were some young people, and healthy looking fit people as well, but they were definitely in the minority. We had never been on a large ship cruising, and we wanted to see if it was something for us into the future. We have been to the Antarctica on a small ship and had a great time, but based on this experience, large ship cruising is definitely not our thing. Being active, I think active/adventure type cruising would be more suitable for us. On a final note, we also found that, although it sounds like you have a reasonable amount of time on shore days, the time disappears very quickly, and you don't get to achieve as much as you would like. We hired cars in 3 of the 4 stops, so we could be independent, and whilst we did get out and about, there is time lost getting to the pick up point, doing the paperwork, dropping the car back, getting back to the ship etc, and we calculated that if we had flown to NZ and hired a car for 2 weeks, travelled around NZ independently, staying in nice B&B's, eating great food, and getting in some active pursuits, the cost would have been around the same, we would have been in control of our itinerary ... and we would have had a 14 (not 11) day adventure! Read Less
Sail Date February 2019
Unfortunately the ship lets down the rest of the cruise experience. The ship underwent a refurbishment less than 2 years ago - but you wouldn't know it. The ship in general looks conservative and dated and we were disappointed ... Read More
Unfortunately the ship lets down the rest of the cruise experience. The ship underwent a refurbishment less than 2 years ago - but you wouldn't know it. The ship in general looks conservative and dated and we were disappointed that it didn't look like it had just been refurbished (maybe it's the use of brown timber?). In fact, it looked in need of a freshening up and a bit of pizazz. The single level show room with only two access points and lots of stairs, was a big problem. The large number of frail elderly people struggled with all the stairs, and this led to considerable delays for everyone getting in and out of the showroom - the 2-level showrooms on other cruise ships had been so much easier, safer and faster to access and to exit from. The food and the rest of the onboard experience was good, though one of the guest entertainers could have been a bit better (especially when he did his second show in 3 nights). If the ship had looked exciting and modern, it would have added a lot more to the experience. Read Less
Sail Date February 2019
We chose this cruise as it departed from Brisbane and we had mutual friends already going. Our first impressions were of poor service. Especially in the bars. Servers weren’t just ignoring us they were downright rude. Drinks were ... Read More
We chose this cruise as it departed from Brisbane and we had mutual friends already going. Our first impressions were of poor service. Especially in the bars. Servers weren’t just ignoring us they were downright rude. Drinks were really expensive. $8.75 for a small beer. There was also a 15 drinks a day maximum on the drinks package which was not advertised. All of the entertainment on this cruise other than the movies under the stars (which is great) targets the over 60’s. There is hardly anyone in the bars of a night and the nightclub doesn’t kick of until 10pm and is also dead. The shows and musical entertainment are also for the over 60’s. For positives the ship is immaculately clean and the food at all venues is exceptional. Also the kids club is fabulous! Possibly a good choice if you are over 60. Otherwise give it a miss. Read Less
Sail Date February 2019
The ship was good, food was good, shame about the night entertainment as there was not much of it! One passenger even called it "ghost ship" as hardly anyone around owing to lack of decent music entertainment! Will not sail ... Read More
The ship was good, food was good, shame about the night entertainment as there was not much of it! One passenger even called it "ghost ship" as hardly anyone around owing to lack of decent music entertainment! Will not sail with Princess cruises again! Horizons buffet situated in wrong area, in middle causing feeling of sea sickness owing to no open windows so had to rush I , get food, rush outside to fresh air! Also very hot inside. PACIFIC Dawn buffet much better placed at rear end with open doors & windows. Alcolhol prices were also higher priced than P & O not that i drank much only couple beers @ $8.75 can! W one from $11 up! Also only swimming pools, no water slides etc. So all in all people if you just want to sit around doing nothing, & early night,then this is for you!!! Am 81 years & found it all boring!! Read Less
Sail Date February 2019
Outrageous wine prices $44-$60 a bottle profit is on thing but this is a corporate money grab shame on you Princess cruises. Beer one price $8.75 a stubby a glass of wine $11-$15 all other drinks $10.75-$15.75 per glass make sure you ... Read More
Outrageous wine prices $44-$60 a bottle profit is on thing but this is a corporate money grab shame on you Princess cruises. Beer one price $8.75 a stubby a glass of wine $11-$15 all other drinks $10.75-$15.75 per glass make sure you bring plenty of spending money. The meals are great and restaurant service is 5 star,if you are bringing children, single cone ice creams are $5 each, they were free on the Diamond Princess when last cruised. We will be looking for alternative options for our next cruise, do to the excessively drinks cost, these prices are out of control, unfortunately we missed two island stops and a straits cruise,due to bad weather, we are very disappointed, I think the itinerary is more suited for late March onwards do to monsoonal weather conditions, I would not recommend this trip for this time of the year to anyone. We had room service delivered to our cabin which was just perfect. If you enjoy a wine and you are thinking of travelling with Princess cruises, do yourself a favour, and bring your wine with you, and pay the $15 corkage fee, you won’t regret it. The tender service was fluid no real hold ups, the cruise tours are expensive, you usually can do a better deal at dock side. We renewed our vows whilst on board, you will need to pre book, it was an experience of a life time, the captain renewed our vows and signed the certificate, the library was turned into a chapel with all the trimmings, it was truly delightful, I f you want the extra photo package allow $399 extra, also the portraits 20x allow $2100 extra and if you want a truly very professional video allow an extra $1699 Read Less
Sail Date February 2019
My wife and I chose to go on this cruise because two of our friends were taking it and asked us if we wanted to join them. Getting on the ship wasn’t too bad, there was some confusion emanating from being given two different sets of ... Read More
My wife and I chose to go on this cruise because two of our friends were taking it and asked us if we wanted to join them. Getting on the ship wasn’t too bad, there was some confusion emanating from being given two different sets of instructions from port side staff, but that was quickly overcome. The ship is small compared to some, so finding your way around doesn’t take long. We had a balcony cabin, I would say; if you can stretch yout money to at least this, then do it. You have enough room to move about plus you have the balcony to use at any stage of the cruise, it’s great for early in the morning when your pulling into port to jump out of bed and watch all the goings on outside. The main restaurant and the buffet were both fabulous, the food and service was always (I thought) of a very high standard. The shows were generally good, there were a couple that we went to that I just wanted to walk out on (they were that bad) but my wife kept a restraining arm on me (she said it would be rude) I said to her; that it was rude of them to offer up such dross. Hey ho.....all a matter of opinion. There are three things that we were most annoyed by.........the price of alcohol, around the $14 mark for a glass of wine and if you were feeling particularly flush, a minimum of around $50 for a bottle, and that’s at the cheap end. The Steakhouse.........it is the only “fine dining” experience on board. All be it in a partitioned off area of the main buffet (not in a separate venue). Reading Princesses blurb before coming on, they said it would cost an extra $29, on boarding that shot up to $35........HOW?? Secondly........don’t bother! I agree with a previous review; the steak was on the way to being tough and the veg looked like prison mush served up on plastic pudding plates. Save your money and just use the services provided that don’t cost any more. And thirdly I still get annoyed when you are charged extra to use the WiFi....this day and age this practice should not be happening. Read Less
Sail Date January 2019
Cruise was great despite 4 floods,a fire in the library and a broken down engine in cairns. Food overall was excellant except for the stirling steakhouse. .where the meat was dreadful and the vegetables likened to prison mush. The ports ... Read More
Cruise was great despite 4 floods,a fire in the library and a broken down engine in cairns. Food overall was excellant except for the stirling steakhouse. .where the meat was dreadful and the vegetables likened to prison mush. The ports of call were good but princess needs to expediate the tender service. Leaving everyone in 34 degrees plus heat for exceptionally long periods of time is not acceptable. On board facilities were an acceptable standard however the attendants would leave the male and female change room doors open at the gym. As the signage is on the door people kept getting confused. Twice i had a lady walk in on me in the shower and the sauna in the mens change room. Princess cruises are great but the shine has definitely tarnished. Entertainment was excellant and the cruise director was good at his job. The room attendant was very good and s9 obliging. You do get what you pay for and princess is a good mid range cruise line. Read Less
Sail Date December 2018
Fascinated by new destinations & the fact that we'd never visited our nearest neighbor, we were prepared to try Princess Cruises for the first time as their advertised Itinerary promised the best insights into the country. with 5 ... Read More
Fascinated by new destinations & the fact that we'd never visited our nearest neighbor, we were prepared to try Princess Cruises for the first time as their advertised Itinerary promised the best insights into the country. with 5 full days ashore. We were impressed with the cleanliness, crew & maintenance aboard the Sea Princess, but less so with issues such as cabin size, seating space in the Lido & theater, & unimaginative dining fare in the Dining rooms. Princess delivered less than 80% in its promised destinations, bypassing Kitava [due to tech issues?] & being 2 hours late into port on a number of occasions. The destinations they did deliver were very worthwhile & the Ship's Shore Excursions at Alotau & Rabaul were very interesting, although a little more time to listen to the local population would have given deeper insight. The Island visits were better in this way where you could engage a local to show you their true way of life, to meet their family & tribal group as well as learn the local customs, history, land use, a well as pleasures & perils of daily life. Read Less
Sail Date February 2018
Food was great, we only used the buffet and found all the food was well prepaired and a great veriaty. Cabins we could not fault very clean and sericed well. We could not get into most ports due to strong winds which was disappointing so ... Read More
Food was great, we only used the buffet and found all the food was well prepaired and a great veriaty. Cabins we could not fault very clean and sericed well. We could not get into most ports due to strong winds which was disappointing so spent a lot of time trying to find something to do other than sitting around the pool all day. Most of the bars inside catered for 70 plus age group. My wife is 59 and I am 60 but found these bars very boring. The stage shows put on with dancers and singers was great but only went for half an hour. Trivia games were good value fun. Drink prices ok with beers from $5.50 to $8, glad I didn't get the drinks package, would not have got my monies worth. The shop also ran out of duty free alcohol on the second last day. This was a 7 day cruise and very relaxing but would have been very bored if was any longer. Not getting off at ports did not help and was not the fault of the ship but mother nature unfortunately, hence the bad reviews for ports and excursions. Have been on the Pacific Dawn and would prefer to use them again. Read Less
Sail Date February 2018
Food as a whole is of RSL quality .. Food was served luke warm in dining room Entertainment is aimed at over 65's ( in my opinion) Scenic cruising of Fjiorland was amazing. Ports were all good ( would have liked to ... Read More
Food as a whole is of RSL quality .. Food was served luke warm in dining room Entertainment is aimed at over 65's ( in my opinion) Scenic cruising of Fjiorland was amazing. Ports were all good ( would have liked to have had longer at Napier Good slow cruise if you don't want to do much Sea Days. I feel the new big movie screen which is brilliant !! is being used to entertain the masses ( perhaps cutting back on other activities) Our Cabin Steward was brilliant ( Roni ) Staff checking you on and off at each port very sour ( lucky if they gave you a good Morning or Welcome back on board) Overall VERY disappointed (so much so we came home and cancelled our next trip on Sea Princess in Jan 2019) Staff in Wheelhouse Bar the best on cruise ( other than our room steward Roni ) Ship was VERY clean Read Less
Sail Date January 2018
We chose this cruise to get a taste of New Zealand & because we had been advised the Sea Princess was a beautiful ship. After sailing with P&O & MSC prior to this cruise however, we were a little disappointed with our ... Read More
We chose this cruise to get a taste of New Zealand & because we had been advised the Sea Princess was a beautiful ship. After sailing with P&O & MSC prior to this cruise however, we were a little disappointed with our experience on the Sea Princess. Aside from the outbreak of the norovirus, which we fortunately didn't catch, the restaurant menu was very disappointing. It hardly seemed to change whereas other cruises we've been on had theme nights of food on the menu. The food was quite plain & inedible at times. We decided to eat in the buffet mostly, but even though there was lots to choose from, it was always the same. Our outside cabin was quite small. Here again on P&O and MSC we always had a couch in our cabin, but only one tub chair on the Sea Princess (for 2 people) and just as well we're not large people because there wasn't any room to spare either side of the bed. A point of caution, be careful to choose a cabin of 55 sq ft, not a 47 sq ft cabin. Our steward did a great job of getting around our bed to make it each morning. Still don't know how he did it. The ship also lacked shops so not much to browse. The staff on the ship were very good so no complaints there. The entertainment in the theatre was excellent. There was no one monitoring the library, so considering the outbreak of the norovirus, it was concerning to see the turnover of books without any cleansing the book covers. Also one of the cabin boys advised us they're not allowed to wear gloves when cleaning the cabins because passengers would question why they need to wear gloves. My query is, why are they NOT wearing gloves when there's an outbreak of the norovirus. Also, why were they not wearing protective clothing when entering each cabin, for their own protection, as well as the passengers. I wear gloves when cleaning my house. The cruise line needs to review their health & hygiene policies. This cruise has definitely ended our cruising days. Read Less
Sail Date December 2017
Felt that the Princess experience has been dumbed down for the Australian / New Zealand market. More focus on partying and sales than anything else. Port lecturer delivered what was standard spiel even though the detail did not apply. For ... Read More
Felt that the Princess experience has been dumbed down for the Australian / New Zealand market. More focus on partying and sales than anything else. Port lecturer delivered what was standard spiel even though the detail did not apply. For example talked about the market in Noumea and how to get there and noted it was open to mid day. We berthed after 1pm! Buffet seemed to have a really random selection of items. No theme. Quality not that good. Food in MDR generally better. Overall a pleasant experience. Certainly not one to rush back too. If you like beaches and drinking then you might enjoy it more than we did. Was really surprised at the number of school aged children aboard. As it was not school holidays they were missing school! Fortunately they were not to intrusive however they did take over the pool area. Embarkation and disembarkation very smooth. Read Less
Sail Date September 2017
We had our annual convention on board the Sun Princess so had no choice of ships or cruise line. This line caters for the old and very old. Passengers lived in fear for the total time of contracting Nora virus which has been on this ship ... Read More
We had our annual convention on board the Sun Princess so had no choice of ships or cruise line. This line caters for the old and very old. Passengers lived in fear for the total time of contracting Nora virus which has been on this ship since January The ship is old and out dated. The wait staff were great, they had a huge job keeping the virus at bay. The ship was very clean and food hygiene was also very good. Officers were never seen, staff of rank when about not friendly at all. Customer service desk also un friendly. Our owners suite was large, bathroom excellent. Bedroom was spacious also with a very comfortable bed. Both TV were large and modern. Room steward was excellent. Lounge suite needed a good clean by professional hot water extraction, all carpets also required professional cleaning. We will never sail on the Sun Princess again. We had 4 of us, 1 suite and 1 room with a window. With our room and the other one cost us $11,000.00 for 7 days. Read Less
Sail Date August 2017
We sailed with a group of 22 and this itinerary was the first choice of the group, many of whom hadn't cruised before. Embarkation and disembarkation were smooth. For a large group it was difficult to find any public area on ... Read More
We sailed with a group of 22 and this itinerary was the first choice of the group, many of whom hadn't cruised before. Embarkation and disembarkation were smooth. For a large group it was difficult to find any public area on sea days to meet together without us paying for a meeting room. In the end we met in the Horizons buffet dining area mid afternoon but not as comfortable as a lounge area. The entertainment was very good - The Adele experience and A NZ singer giving excellent performances and the food was satisfactory. The ship was full and I was told that this is always the case as it is a cruise for which you need no passport so is very popular with Australians. The staff were courteous and clearly working very hard and didn't have much time for casual interaction of to go the extra mile. We were late to embark as the ship had extra cleaning due to the Norovirus on the previous cruise and 2 days into the voyage the captain came over the PA to say that again they had to take serious measures to combat the gastro intestinal illness on the ship. This measure was accepted by everyone I saw and it meant extra vigilance, hand washing, and you couldn't serve yourself in the buffet or drinks which slowed everything down considerably. Two people in our group became ill and were confined to the cabin which is standard procedure. The weather was gorgeous and the port sparkly and warm. We took the little Sugar train in Port Douglas which was a trip of about 20 minutes each way with a short stopover in the middle. It's a little bit of history and quite pleasant without being strenuous. The train stop is next to the wharf. We didn't take any of the ship's shore excursions but noted there were independent operators at the wharf in each port. Tendering in Airlie Beach and Port Douglas was assisted by huge catamarans which joined the ships tenders transferring passengers, making it a quick and comfortable journey. Read Less
Sail Date August 2017
My husband and I sailed to New Caledonia for 10 days. My review is as follows: Ship: First impression when I walked onboard - old. First impression as I walked down the corridor of our deck (Baja) - old & faded. Sun Princess ... Read More
My husband and I sailed to New Caledonia for 10 days. My review is as follows: Ship: First impression when I walked onboard - old. First impression as I walked down the corridor of our deck (Baja) - old & faded. Sun Princess needs refurbishing and is not as big as other Princess ships. The cabins are very small. Wardrobe space is small. There was no bedside table on one side of the queen bed. Cabin/bathroom was well maintained but needs upgrading. Public areas were dated but ok. I am very prone to seasickness and I took tablets for the whole trip. There was only one day of rough sea and lots of people were sick due to the ship rolling from side to side quite a lot which leads me to think that because of the age of the ship, the stabilisers are not as good or does not have as many as other larger ships. Restaurants: We only visited the Horizon buffet restaurant. For the first five days the food was very bland and boring - same items every day & night. Last five days a few more spicy dishes were provided. The International Café was excellent - all food was complimentary & you just pay for the drinks. Islands visited: All were beautiful with the exception of Noumea (dirty and buildings covered in graffiti) & Vila (dirty). Onboard Entertainment: Theatre shows were good but not long enough (45mins). Daytime shows in the Piazza & Atrium were boring & poor quality. Mostly 'wedding singers'. Although I enjoyed this cruise, I would not do a Pacific cruise again as all places are pretty much the same. Based on better experiences on other Princess ships, I would not sail on the Sun Princess again. Tip: Ship Wifi is very expensive. Find free wifi when you go ashore. Tip: Don't buy the alcohol package unless you are a BIG drinker. It's cheaper to buy as you go. Cocktails were $13.95 ea. There are 2 Happy Hours every day in the Wheelhouse Bar where you can buy 2 for 1 drinks. Read Less
Sail Date August 2017
In general the cruise itself is fine. We all enjoyed it. Only on one ocasion during lunch at the Horizon that I found lipstick on my coffee cup. The staff immediately replace one for me.While I was having the cooked cabbage, I chewed a ... Read More
In general the cruise itself is fine. We all enjoyed it. Only on one ocasion during lunch at the Horizon that I found lipstick on my coffee cup. The staff immediately replace one for me.While I was having the cooked cabbage, I chewed a piece of plastic about 2x2 inches. I reported to the staff and he sent his supervisor to me to apologize. The next day somebody called me from the office and apologize again. However there wasn't any compensation at all. I think this is a major problem especially when we had the norovirus. We had an inside cabin. It was small but functional with lots of storage space. However the bed is not high enough to store our suitcases underneath. Service was hit and miss. Most of the dinning staff are good. We seldom see our cabin attendant though. In my opinion food was good but lack of variety especially the Horizon court. We did not join any ship's excursion, we DIY. Noumea was disappointing, expensive and not much to see. Embarkation and disembarkation was quite efficient. We have been to 10plus cruises and Princess is a step under Celebrity and HAL. Unless Princess have a good deal we will stay with Celebrity Read Less
Sail Date July 2017
The ports were great , 75 days just long enough , but after 28 cruises with Princess being Elite is nothing now , no priority boarding , no priority disembarkation, our mini bar took over 3 days to get changed , 3 different legs , laundry ... Read More
The ports were great , 75 days just long enough , but after 28 cruises with Princess being Elite is nothing now , no priority boarding , no priority disembarkation, our mini bar took over 3 days to get changed , 3 different legs , laundry was taking 3 days , no priority on tender days , the reason to many Elite , over a third of the passengers were elite , the passengers who get everything now are the ones with money in suites , Princess doesn’t recognise loyalty now just money , when we got to the American ports all the first time cruises were invited to a party , they were given coffee cards plus other freebies & one passenger received a complimentary Elite package , nothing for the Aussies , we had 75 days with very sub standard linen , the day before we were due to disembark brand new linen was put on every bed , apart from that the crew are still fantastic . Read Less
Sail Date May 2017
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