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229 Princess Brisbane Cruise Reviews

This was our 7th cruise in the past 4 years. We decided to book the Sea Princess 4 night cruise to Arlie Beach. Whilst we had a good time with friends who also came, I was very disappointed with this ship and would not book again. ... Read More
This was our 7th cruise in the past 4 years. We decided to book the Sea Princess 4 night cruise to Arlie Beach. Whilst we had a good time with friends who also came, I was very disappointed with this ship and would not book again. Cabin: We would usually book a balcony, but decided to book an internal room due to it only being a 4 night cruise. Room and bathroom was extremely small, the doona's were so hot that you couldn't sleep with it on, despite the a/c being down as low as it could go. Despite being hot, the bed was comfortable with nice feather pillows. Ship: Nice ship, very small theatre for nightly shows. It you didn't arrive 30 mins before the show, you would miss out on a seat. Shows were OK, but seen much better on other cruise lines. Dining: The buffet was very average. The pizza restaurant served lovely pizzas although these took 40 minutes to be served. The dining room quality of food was average. Salmon on 2 occasions was so overcooked and dry, lamb shanks were tough and it was a struggle to remove the meat from the bone. The staff in the dining room were very friendly. Cleanliness: I didn't ever see any staff cleaning public restrooms, doors, stair rails etc. The public bathrooms were filthy. The timber doors leading from the inside elevator area to the outside pool deck was grimy and filthy smudge marks all over the glass the entire cruise. Whilst I was very careful with hand washing, hygiene, I came off this ship with a gastro bug. Cleanliness is extremely important on a ship, and the fact there were no staff seen cleaning public spaces is a big concern. Arlie Beach port: Local boats were used to take people ashore which worked really well. Overall, I would not go back on the Sea Princess due to the quality of food and lack of cleanliness. Read Less
Sail Date March 2018
As experienced Princess customers we looked forward to our Australian Cruise on the Sea Princess. On the positive side crewmembers were friendly, efficient and attentive to the passengers. However, The Sea Princess is a poorly designed ... Read More
As experienced Princess customers we looked forward to our Australian Cruise on the Sea Princess. On the positive side crewmembers were friendly, efficient and attentive to the passengers. However, The Sea Princess is a poorly designed vessel. Unlike other Princess ships the buffet dining venue is all the way forward at the topmost part of the ship making it more subject to ship motion, not the ideal situation when trying to eat. The lack of an elevator midship’s causes extensive walking to either the bow or the stern in order to get from the lower to the uppermost decks. Not the most considerate design considering the aging populace presently cruising. Again, unlike other Princess vessels, when configured for a double bed, the inside cabins are so poorly designed as to leave less than 6 inches between the bottom corner of one side of the bed and the closet which makes for tricky navigation if one wants to use the bathroom in the middle of the night without having to crawl over your bed partner. Also, unlike other Princess vessels, the free soft serve ice cream and pizza stations normally found on the Lido deck have been replaced by an ice cream for purchase concession (no more free ice cream on demand) while the pizza by the slice station has been replaced with a sit down “Café” pizza facility midship’s. Unfortunately, it sometimes takes half an hour to get seated at this “café” and then an additional half hour to get a pizza. Although the pizza itself remains free it is presented on a menu wherein many other choices are presented for a fee. In general, we found the food on this ship quite unremarkable although there are an increasing number of “specialty” restaurants costing additional fees. In fact, they have converted half the buffet dining venue to a specialty for fee restaurant. We certainly hope that this is not a portend of things to come on Princess ships. If so it is a clear message that the cruising experience is giving way to increasing the opportunities to extract as much money from passengers as possible by reducing amenities as well as the quality of “free” dining and increasing the incessant opportunities to purchase jewelry and artwork. You probably guessed we did not enjoy this cruising experience. Read Less
Sail Date March 2018
Fascinated by new destinations & the fact that we'd never visited our nearest neighbor, we were prepared to try Princess Cruises for the first time as their advertised Itinerary promised the best insights into the country. with 5 ... Read More
Fascinated by new destinations & the fact that we'd never visited our nearest neighbor, we were prepared to try Princess Cruises for the first time as their advertised Itinerary promised the best insights into the country. with 5 full days ashore. We were impressed with the cleanliness, crew & maintenance aboard the Sea Princess, but less so with issues such as cabin size, seating space in the Lido & theater, & unimaginative dining fare in the Dining rooms. Princess delivered less than 80% in its promised destinations, bypassing Kitava [due to tech issues?] & being 2 hours late into port on a number of occasions. The destinations they did deliver were very worthwhile & the Ship's Shore Excursions at Alotau & Rabaul were very interesting, although a little more time to listen to the local population would have given deeper insight. The Island visits were better in this way where you could engage a local to show you their true way of life, to meet their family & tribal group as well as learn the local customs, history, land use, a well as pleasures & perils of daily life. Read Less
Sail Date February 2018
I hadn't been to Papua New Guinea before. The people were delightful. There were lovely carved wooden items to buy, especially on Kiriwina - and no problems with getting them through Customs. Customs were however checking on other ... Read More
I hadn't been to Papua New Guinea before. The people were delightful. There were lovely carved wooden items to buy, especially on Kiriwina - and no problems with getting them through Customs. Customs were however checking on other passengers' woven baskets etc. Be mindful that this is an underdeveloped country, so don't expect top class vehicles for your excursions etc. Doini Island is a tropical paradise - wonderful swimming and snorkelling, plus kayaks to hire. Kiriwina is also great, with beautiful carved goods. Rabaul is very interesting, especially its volcanoes and Japanese occupation tunnels. Alotau is a small but pretty town - the Alotau Festival is nice to visit. The people are wonderful - even though life is hard - and they really try to satisfy your needs. Get some extra kinas to donate to schools etc. These people have it tough, and every kina counts! Don't be mingy with your money! This is a great trip for anyone who had WW2 experiences in PNG or the surrounding island in the Coral Sea - or the relatives of such veterans. Sea Princess has one of the best buffets afloat! Tasty, great variety food. Read Less
Sail Date February 2018
My partner picked the cruise. I only went to keep her happy but I was pleasantly surprised. I had a great time. Could easily get use to being waited on and dinning in a five star restaurant every night. There was so much food, could eat ... Read More
My partner picked the cruise. I only went to keep her happy but I was pleasantly surprised. I had a great time. Could easily get use to being waited on and dinning in a five star restaurant every night. There was so much food, could eat all day if you wanted to. Happy hour (which was 3 to 4, a bit early) was a great idea, buy one and get one the same for $1. Worked out cheaper than buying the drink package which was $90/day. Cocktails were $9.95 - $13.95 (mostly) sprites $7.95 the same as a beer. There wasn't enough seating for the early shows so people were sitting there for up to an hour before the show began to make sure they got a seat, a bit disappointing. The shows were good and a shame we had to miss one or two. Shore excursions are cheaper to book on shore than the Ship excursions but may be full and need to check they are back in time as the ship will not wait for you. Loved NZ. Would do it again. Read Less
Sail Date February 2018
The waiters are rude in that they ignore you or at best say "yes"?? How about they hire wait staff who understand the language enough to have a conversation. You feel like you are talking to robots. Our rooms were clean (but not ... Read More
The waiters are rude in that they ignore you or at best say "yes"?? How about they hire wait staff who understand the language enough to have a conversation. You feel like you are talking to robots. Our rooms were clean (but not to the standard of Royal Caribbean) and the beds were so comfy (better than Royal Caribbean). Entertainment was so so, not bad but not A grade. Food was good, not great. Lots and lots of older people so no loud music at all will be tolerated lol. Pretty boring really no activities for kids other than kids room. Most bars are closed until 3pm and no real entertainment, an Irish singer (love Ireland but can only hear so many Irish tunes). A piano man again so so and a duo playing violin and a Caribbean band that's it guys. They have shuttleboard but couldn't find the rules. It was nice but the staff made it a very disappointing cruise with their lack of warmth. PRincess need to check who they are hiring. We missed all ports due to bad weather but that didn't bother me. The captain made the right decision and kept us safe. I would have had a lovely time if not for the coldness of most of the staff. I hate to complain but Couldn't stand how they were. Read Less
Sail Date February 2018
Food was great, we only used the buffet and found all the food was well prepaired and a great veriaty. Cabins we could not fault very clean and sericed well. We could not get into most ports due to strong winds which was disappointing so ... Read More
Food was great, we only used the buffet and found all the food was well prepaired and a great veriaty. Cabins we could not fault very clean and sericed well. We could not get into most ports due to strong winds which was disappointing so spent a lot of time trying to find something to do other than sitting around the pool all day. Most of the bars inside catered for 70 plus age group. My wife is 59 and I am 60 but found these bars very boring. The stage shows put on with dancers and singers was great but only went for half an hour. Trivia games were good value fun. Drink prices ok with beers from $5.50 to $8, glad I didn't get the drinks package, would not have got my monies worth. The shop also ran out of duty free alcohol on the second last day. This was a 7 day cruise and very relaxing but would have been very bored if was any longer. Not getting off at ports did not help and was not the fault of the ship but mother nature unfortunately, hence the bad reviews for ports and excursions. Have been on the Pacific Dawn and would prefer to use them again. Read Less
Sail Date February 2018
My wife and I wanted to see Cairns Australia and travel on the Kuranda railway. We selected this cruise for this purpose, but unfortunately the ship could not dock in Cairns because of high winds. This also applied to other ports on this ... Read More
My wife and I wanted to see Cairns Australia and travel on the Kuranda railway. We selected this cruise for this purpose, but unfortunately the ship could not dock in Cairns because of high winds. This also applied to other ports on this cruise, except for Airlie Beach. Apart from this disappointment the actual cruising was great. I must also mention that it had been my policy, not to cruise with other Australians. It is difficult to put this diplomatically, but I went against this policy for the efficiency of embarking in Brisbane, not far from our home, where we could drive to the port and park nearby. To say we were soon disappointed and embarrassed with our fellow Australians (and some New Zealanders) is an understatement. The "bogans" as we call them here were everywhere. The wandering of the ship with beer bottle in hand by poorly attired men (and some women too) was repulsive. I better leave it at that, but I could go on a lot further. Needless to say, I will re-instate my previous policy from now on. The dining room (Traviata Dining Room) staff were outstanding. It was an absolute pleasure meeting them and to be served by them. The dishes we tried each night were superb, if a little low on volume. I cannot see Americans accepting the low portion sizes. The usual problem with finding a table in the Horizon Court was in evidence on this ship also. It seems to be a universal problem. I do not like being forced to eat food at a table with people I do not know. I was expecting The Sea Princess to look a little dated after reading feedback from other people. I know it has been refreshed lately, but I found its condition to be superb. Apart from previously mentioned disappointments I enjoyed this cruise for what it was. Read Less
Sail Date February 2018
Not the best of cruises ... thanks to Queensland's notorious February weather. Had to question the wisdom of Princess Cruises sending one of their ships north from Brisbane and into the tail end of a cyclone and monsoonal weather! ... Read More
Not the best of cruises ... thanks to Queensland's notorious February weather. Had to question the wisdom of Princess Cruises sending one of their ships north from Brisbane and into the tail end of a cyclone and monsoonal weather! As expected, we encountered high seas for much of the voyage, missing out all but one port ... and that stop was only possible on the way back to Brisbane after first abandoning it on our way north. Cairns, Port Douglas and scenic sailing around Willis Island. also had to be abandoned. Luckily, we were able to anchor off Airlie Beach and spend a few hours on dry land after battling rough weather for five days. Then a small hop to Brisbane and we were home! Can't understand why the ship was not rescheduled to sail south into calmer waters (maybe Sydney and Tassie for instance) and away from the awful weather off the Queensland coast. Maybe the bitter pill would have been sweetened a little had Princess attempted to make up for our disappointment at missing ports ... but not even a free glass of wine was forthcoming let alone any future cruise credit. It could be argued that we should have been aware of Queensland's February weather when we booked ... but that does NOT excuse Princess for sending us into rough seas when we were aware what was happening with the weather TWO weeks before sailing. Apart from that, the cruise was quite enjoyable. Fabulously comfortable and quiet cabin, except when the side thruster was being used. The huge almost floor to ceiling window was much appreciated. Entertainment and food quite good. Trivia was great. Staff very good, though our cabin steward did miss out on the nightly bed turndown and chocolates, and forgot to give us dry towels, on two evenings. The ship oozes luxury and is kept immaculately clean. In my book, Princess still offers great cruising and is to be recommended. Read Less
Sail Date February 2018
Our son and his family live in Toowoomba so we come over from the UK as often as we can and being keen cruisers in Europe we have been adding on a cruise from Brisbane whenever we can. A year ago we travelled up to PNG and our son got ... Read More
Our son and his family live in Toowoomba so we come over from the UK as often as we can and being keen cruisers in Europe we have been adding on a cruise from Brisbane whenever we can. A year ago we travelled up to PNG and our son got totally lost in the roadworks when trying to get us to the ship. It now looks as though the area might be nice when it is finished but it is still chaotic. I think the worst thing is the almost total lack of road signage. There are a limited number of short term parking spaces alongside the Portside shops. The staff dealing with embarkation do a good job with what is a pretty poor building. It is very crowded with fellow passengers pushing against each other at the counter. We are Princess Elite level which made life much easier. It was one of the less obvious benefits of the black card. Our baggage was with us in double quick time and we met Mar our excellent cabin steward. He quietly dealt with whatever needed to be done throughout the cruise and it is no surprise that he has been working for the line for well over 20 years. We particularly like a table for two and managed that for every night apart from the Captain’s night when we were later to arrive at the Anytime Dining Traviata Restaurant.(To be sure of getting a table to ourselves we found that we had to turn up when the doors opened which was a bit of a pain but worth the effort). Along with others we accepted sitting alone on larger tables. We had many different tables throughout the week and the service was consistently as good as we have ever had in over 40 cruises. We are reasonably easy to please and found the food to almost always be very acceptable. I love my soups and found them to be excellent. We always ate in the Traviata except on the last night when we were packin but wanted to see the show. The Horizon Court was perfectly acceptable and really quite busy. Unlike some we found the entertainment to be generally fine. The Australian comedian was a bit of an embarrassment but the shows were typical cruise fare with the ship’s entertainment group being outstanding in a production called Edge. We thought the standard of musical entertainment in the lounges was very high. I was a bit disappointed in that there was very little going on outside. I think that there was one half hearted attempt to play shuffleboard. Read Less
Sail Date February 2018
This is the first time we took a 14 days cruise toNew Zealand.It was wonderful. We felt we had a very good trip and the itinerary gave us a very good exposure in New Zealand. The weather was very kind to us ,we saw beautiful scenery and ... Read More
This is the first time we took a 14 days cruise toNew Zealand.It was wonderful. We felt we had a very good trip and the itinerary gave us a very good exposure in New Zealand. The weather was very kind to us ,we saw beautiful scenery and had wonderful experience . We booked 3 tours but we did not use the Princess's Tour. I do think the tours in the cruise ship are very overprice. Nowadays, most people can go in the internet and book tours using the internet. Most people can read review and do their own research, so I think the cruise company needs to rethink about the pricing of the their tours. The passengers in this trip were mostly older clients. If you were 30 and under, you maybe feel a bit "not fit in".The staff in the Sea Princess were alway there to provide a wonderful service. We love the movie under the star with warm blanket and popcorn provided . We love this 14 days tour. We will go again . Love the Itinerary. Read Less
Sail Date January 2018
Whilst my wife and I really enjoyed the cruise (destinations, ship service and restaurants), you quickly learn that you, as a first timer on Princess, don't know all the perks and idiosyncrasies. Mainly location, location, location. ... Read More
Whilst my wife and I really enjoyed the cruise (destinations, ship service and restaurants), you quickly learn that you, as a first timer on Princess, don't know all the perks and idiosyncrasies. Mainly location, location, location. We booked an interior stateroom and whilst it was very nice, it was really small (146 square feet) Joining the two beds to form one required access via the end of the bed only!! (our mistake I guess). There are however many great staterooms (oceanview and balconies) at the rear(aft). Alas for the love of money they seem to be booked to eternity by the many repeat guests (in the know). Please advise if you have nice advice. Overall the cruise was wonderful.The entertainment was first class The rules on board the ship were relaxed. The food in the restaurants was varied and top quality.The age groups on board were about our age (60 and up). Will definitely sail with Princess again (but gee it would be nice in one of the Holy Grail staterooms) Read Less
Sail Date January 2018
We booked this cruise because we have been wanting to go to New Zealand and also wanted to try a cruise so it covered both wishes. We have land travelled extensively in Australia and this was the next step. Princess Cruises are easy to ... Read More
We booked this cruise because we have been wanting to go to New Zealand and also wanted to try a cruise so it covered both wishes. We have land travelled extensively in Australia and this was the next step. Princess Cruises are easy to work with in the booking process and the on board service is amazing. We could do absolutely nothing if we wanted to but could be totally entertained with a great variety of acts,bands,shows,demonstrations,activities,pools and the list goes on. The food was amazing, there was a huge range of restaurants With all food tastes covered even the fussiest person could find plenty of choice from pizza to the steak house, buffet dining to silver service. The wait staff were friendly fast professional and nothing was too much trouble. Our cabin was beautiful and well serviced by a steward who was very keen to please and also nothing was too much trouble for him. The only negatives for me were the coffee was not nice and there was a bit too much product pushing on board for my liking,although a keen shopper might not agree with me on this. Read Less
Sail Date January 2018
We enjoy the convenience of Brisbane to Brisbane travel because we live on the Sunshine Coast, and we enjoy cruises of at least 14 days duration. Naturally we like being pampered and that certainly takes place on Princess cruises. The ... Read More
We enjoy the convenience of Brisbane to Brisbane travel because we live on the Sunshine Coast, and we enjoy cruises of at least 14 days duration. Naturally we like being pampered and that certainly takes place on Princess cruises. The dining room service and the buffet dining alternative are both excellent and offer a wonderful range of food choices. We were very comfortable in our cabin and enjoyed the fact that it was an ocean view location. Our cabin steward did an excellent job of looking after us. The Sea Princess is just the right size of vessel. Not too large and not too small. She is large enough to be comfortable in fairly rough weather but does not carry a huge number of passengers. The very large ships tend to swamp some of the small destinations with their passengers. The quality of entertainment was very good and there were plenty of alternatives to choose from. The ports were all interesting and the shore excursions well organised. Read Less
Sail Date January 2018
Love New Zealand, gorgeous North and South Islands ,we have cruised there before but this time we did a few excursions. We went to Christchurch and Rotorua and we so enjoyed the trips. The Fiordland National Park cruising was ... Read More
Love New Zealand, gorgeous North and South Islands ,we have cruised there before but this time we did a few excursions. We went to Christchurch and Rotorua and we so enjoyed the trips. The Fiordland National Park cruising was spectacular.We caught up with a girlfriend in Auckland and some friends in Wellington and they gave us sight seeing tours which was wonderful , another great thing about the cruise was that we were truly blessed weather wise . We can remember we struck some pretty ordinary weather on our previous New Zealand cruise , sometimes it's a bit hard to pick what time of the year to go. As far as the staff on the ship was concerned , they were all very helpful, certeous and an absolute delight, special mentions go to Airi and Kari customer services agents , nothing was was too much trouble to these young ladies. The entertainment on the ship was good, although we had seen some of it before , we still enjoyed it. Our Cabin Steward Joseph was a happy , friendly sole and very efficient . Our Dining experience was good , food was great but we felt our waiters weren't as friendly as we usually experience. We had a slight issue with some of our laundering , as we are elite on the ship we get our laundry done for us , some of our whites were returned to us grey in colour , what the heck, I just bleached them when I got home. All in all, a fantastic trip!!! Read Less
Sail Date January 2018
Have done a few short cruises with P&O (comedy/food and wine/sea break) with going on Princess cruises for the longer cruises (NZ/PNG/Pacific Islands). This cruise was one of the most enjoyable. Entertainment was great, staff ... Read More
Have done a few short cruises with P&O (comedy/food and wine/sea break) with going on Princess cruises for the longer cruises (NZ/PNG/Pacific Islands). This cruise was one of the most enjoyable. Entertainment was great, staff fantastic, food pretty good, room and ship nice and clean. Passengers were a good mix of ages with more younger people and less really old. Everyone I met had a great time. Was a bit concerned getting on as ship had had an outbreak of gastro the cruise before, but all was good. Didn't see or hear of anyone being ill and staff were always cleaning. Like the Sea Princess as it still has the pizza place, seems other like this too as had a bit of a wait to get in at lunch time. Muster is much better now as you don't have to go back to your room to get your life jacket. Read Less
Sail Date January 2018
My Daughter booked this cruise as a taster to see if she liked cruising. We booked iit to surprise our daughter and to celebrate my father inlaw birthday as they booked too and our daughter didn't know they booked either so big ... Read More
My Daughter booked this cruise as a taster to see if she liked cruising. We booked iit to surprise our daughter and to celebrate my father inlaw birthday as they booked too and our daughter didn't know they booked either so big surprise all round. It was a good surprise and great cruise. Our daughter can't wait to book another cruise and we love cruising Princess. We enjoyed our cruise, meals were great, entertainment was great, the whole cruise was fabulous and can't wait to book another. We boarded pretty much straight after checking in, which was a first for us as normally we have to wait about half an hour after check in before boarding. The service was great, didn't have any problems. The cabin was midships interior room which suits us fine. The youth club was great and my grandkids liked going there. Disembarkation was smooth and quick. Would go on Sea Princess again. Read Less
Sail Date January 2018
Took my Granddaughter on her first cruise for her 18th birthday and also her Mother, my Daughter on her first cruise. Not a lot for Granddaughter to do but hang out with us as a lot of the activities were too young for her and she was not ... Read More
Took my Granddaughter on her first cruise for her 18th birthday and also her Mother, my Daughter on her first cruise. Not a lot for Granddaughter to do but hang out with us as a lot of the activities were too young for her and she was not old enough to go to others. She enjoyed what we did but it was for an older person. They both loved the cruise, the food and night time entertainment. The ship was very clean and most of the staff were friendly. Some areas were very busy with not enough staff and those staff were quite rude so we tried to avoid them so as to not spoil our moods. They loved the extra washing of hands in Horizon buffet with the option of also using hand gel. Not enough seats around the pool and far too many people putting towels on the deck chairs and being held for hours of them not actually sitting on them. Need more seating on deck 7. Read Less
Sail Date January 2018
Sea Princess New Zealand Cruise 4-18 Jan 2018 CABIN A620 Norovirus Sea Princess motto should be changed from "Come back new" to "Come back poor and barely alive". Having had twelve cruises with several cruise ... Read More
Sea Princess New Zealand Cruise 4-18 Jan 2018 CABIN A620 Norovirus Sea Princess motto should be changed from "Come back new" to "Come back poor and barely alive". Having had twelve cruises with several cruise lines we are fairly aware of what to expect when cruising. We saw news headlines stating that the Sea Princess had had approximately 200 passengers ill with the norovirus but measures were being undertaken to disinfect/sanitise the ship while returning to Brisbane and while in port prior to departure for the cruise we were booked on. Considering how infectious and dangerous this virus is my wife and I boarded the ship with some confidence that the crew had undertaken a rigorous cleaning of the ship. We also disinfected our cabin with Glenn 20 as an added precaution. All went well until late on day four when I came down with the Norvovirus. Obviously somebody had not been as rigorous as they should have been when cleaning the ship. During the next four days I was very ill, visiting ships doctor on several occasions, had two cannula's inserted for various reasons, high temperature and anti vomiting medication. All of these visits amounted to over $1000 in medical fees and included a $3.88 charge for an adult nappy when I asked for one to protect the new mattress that Princess were boasting about and had just installed as part of the recent refit the ship had undergone. Part of the treatment for norovirus is isolation of the passengers, but during the entire time I had the virus my wife still shared toiled facilities, shower and hand basin, but.. she was still allowed to roam the ship, go ashore, eat in all restaurants attend the theatre etc. This to me indicated how little the ships senior officers understood the word "isolation" and the contempt they showed to fellow passengers on the ship, some of whom were recovering from chemotherapy, aged and young children. You would think after only a week or so since the first outbreak they would have made wiser decisions. While I could go on about the lack of concern from senior staff who were quick to ignore the illness we had it on good authority that I was not the only case, but when staff were questioned their silence said it all. Once partly recovered with three ports remaining I was well enough to make the following observations on this cruise. a. If you are coming for romantic dinners in the more upper class restaurants ie. Traviata, Rigoletto forget it. Tables for two are practically non existent, and your choice is "Shared dining" or "shared dining". Initially shared dining was satisfactory but as the cruise progressed table numbers went from 6 to 12. Very hard to eat when the person next to you has their elbow in your soup. Food very average b. If you needed Senior staff (if there were any) were very scarce. I also noted while you are not spending money on excursions you receive notes asking why not but if you are on your death bed with an illness no one comes near, not even a note to ask if you are feeling better. As all novovirus have to be reported ignorance is not an excuse. c. Starboard side of ship deck 7 near where smokers hang out, be prepared for foulest sewer smell you can get. Some nights this stench actually made it up to deck 11 and we had to close our door. d. Food served at salmonella bar, oops! Horizon Court Buffet very average except for vegetable soup, which was served under several different names throughout the cruise. We also noted cold meats, cheeses and salads were placed in serving areas at least one to two hours before service began (good luck eating that). e. New mattresses, while comfortable, were hot to sleep on. Luckily we had a balcony so opening the door, when the sewer stench was blowing the other way, solved this problem. Those passengers with inside cabins that we talked to were not so lucky complaining about hot mattresses. Pillows smelt of sweat on a few occasions and on two days the sheets had some not pretty stains on them. f. Shows on the Sea Princess that I was able to watch were very disappointing except for one. I think there were no shows for the first two nights because cast were rehearsing, surely this should have been done before the cruise started. Last night no show so if my maths are right that is 22% of nights no shows. Theatre very small so unless you arrived 45 minutes before start of show no seats were available. You could go view show on a large screen but this just gave the crew more opportunity to load you up with very expensive drinks. All in all this is one cruise line that cares little for its paying passengers and is very much overpriced for what you get. The services, food, entertainment are average at best and the ship, while it looks good on the surface is showing its age, rust is not removed it is painted over unlike other cruise ships we have been on where great care to ongoing maintenance is taken. My closing comment is if you choose to cruise with Princess don't say you were not warned. This cruise nearly put us of cruising for life. We will be sailing with more reputable lines that we are familiar with in the future. Recommend this line if you need to lose weight, I lost over 3 kilos when I had the virus. Read Less
Sail Date January 2018
Food as a whole is of RSL quality .. Food was served luke warm in dining room Entertainment is aimed at over 65's ( in my opinion) Scenic cruising of Fjiorland was amazing. Ports were all good ( would have liked to ... Read More
Food as a whole is of RSL quality .. Food was served luke warm in dining room Entertainment is aimed at over 65's ( in my opinion) Scenic cruising of Fjiorland was amazing. Ports were all good ( would have liked to have had longer at Napier Good slow cruise if you don't want to do much Sea Days. I feel the new big movie screen which is brilliant !! is being used to entertain the masses ( perhaps cutting back on other activities) Our Cabin Steward was brilliant ( Roni ) Staff checking you on and off at each port very sour ( lucky if they gave you a good Morning or Welcome back on board) Overall VERY disappointed (so much so we came home and cancelled our next trip on Sea Princess in Jan 2019) Staff in Wheelhouse Bar the best on cruise ( other than our room steward Roni ) Ship was VERY clean Read Less
Sail Date January 2018
Very slow internet: Pay $70 for 100 minutes, spend 10 mins on the internet and 90 minutes watching the little circle go around. Sea Princess has a very out-dated internet system. Apparently it is being updated on other Princess cruise ... Read More
Very slow internet: Pay $70 for 100 minutes, spend 10 mins on the internet and 90 minutes watching the little circle go around. Sea Princess has a very out-dated internet system. Apparently it is being updated on other Princess cruise liners but until it happens on the Sea Princess, it should be changed to a data-usage charge system or should be free. They are simply gouging everyone at the moment. Suggestion: try your own mobile as a Hotspot, but make sure you have a fixed data charge on your mobile while roaming or you will be hit hard. Even with the higher charges it would be cheaper using your own data at each port when onboard. Or alternatively, go ashore and find a free wifi spot. Washing & Drying your clothes: Prepare to fight to wash and dry your clothes! There are only 2 washing machines & 2 driers per floor, and there are literally fights occurring with people removing other people's clothes to get to use a drier, etc. if you use the laundry service their charges are ridiculous, hence why everyone is trying to do their own. We took to washing only and then hanging the clothes all around our cabin to dry. A fancy stateroom that looked like downtown Bombay! Read Less
Sail Date January 2018
We chose this cruise because it went from and returned to Brisbane. We enjoyed it so much we didn't want to get off the ship! We booked the same cruise for next February 2019 while on board. Good to get low deposit, cabin upgrade and ... Read More
We chose this cruise because it went from and returned to Brisbane. We enjoyed it so much we didn't want to get off the ship! We booked the same cruise for next February 2019 while on board. Good to get low deposit, cabin upgrade and extra O.B.C. This is only our second Princess cruise, the other was on the Sun Princess out to the Pacific Islands. We were spoiled for choice with all the activities and talks available. The stage performances were fantastic. The cruise directors staff were great.They are great characters and handled their activities so well. The cabin service and dining service were very good. My only complaint was the pillows, I like an ordinary pillow and found the ones supplied too big. Bringing my own next time. The shore tours we went on were all organised via Princess and we enjoyed them very much. The scenic highlight of the cruise was Fjord land. Such magnificence. Read Less
Sail Date January 2018
This is not going to be a glowing review of what a nice cabin we had, what good food, etc. because it was a horrible two week holiday cruise on the Sick...Sea Princess. My review is about the deplorable conditions and lack of ... Read More
This is not going to be a glowing review of what a nice cabin we had, what good food, etc. because it was a horrible two week holiday cruise on the Sick...Sea Princess. My review is about the deplorable conditions and lack of accountability on the Sea Princess that allows for the spreading of the norovirus. Our cruise ended today (January 4, 2018) as we arrived back in the port of Brisbane after sailing around New Zealand. To my surprise, all the local radio and Brisbane television stations were broadcasting on the news that over 200 cases of norovirus were reported on this cruise of the newly refurbished Sea Princess. I don’t think the news broadcasts though did a good job of telling the whole story. Many passengers did not report being sick because if they did, they would be required to pay outrageous medical bills and be quarantined in their cabins for days missing out on the voyage. My guess is there could have been way over 200 cases, maybe hundreds more. The Captain claimed nothing like the numbers the press were reporting. Every day he announced the number of cases which varied from 18 to 44. A far cry from what the press were claiming. I saw first hand on four occasions people throwing up in public spaces and barf bags were in abundance on staircase railings even during calm seas. Having cruised for many years I have never seen anything like this! The cruise over Chrismas and New Year’s was spoiled especially for many sick people and their companions and no apologies were ever made...the passengers got all the blame for not washing their hands well enough! Other passengers were in fear that they may be the next to come down with the virus. All the while the ship was not ship-shape by any means allowing germs to spread. It was dirty in so many places, some examples being the dining rooms and Horizon Court buffet all had new carpets that never seemed to be vacuumed so tufts of carpet were everywhere; the outdoor grill and swimming pool areas had sticky decks where drinks had been spilled and food dropped and no one rushing to clean up for days; food handling taken over by attendants in buffet but not enforced with passengers helping themselves; babies in the pool in dirty diapers. With the norovirus on the ship you would think the crew would be doing everything in their power to try to get the epidemic under control but they certainly did not and seemed totally disinterested. There is good reason for calling this just another Pademic Princess Cruise. It certainly would behoove Princess to really clean up their ships and lacksidaysical ways. Other cruise lines do not have these serious health issues at the rate of Princess. Yes...I am angry! Sad too that what should have been a wonderful cruise was my worst cruise ever. Concerned as well that many elderly people put their lives at risk by sailing on the Sea Princess and becoming very sick. Now being home and seeing on television that our cruise was much worse than the Captain made it out to be makes me feel Princess just does not care. Instead of ‘Coming Back New’ as Princess claims in their advertising, the passengers ‘Came Back Screwed.’ Time for Princess to be honest with passengers and take some responsibility for the norovirus on their ships. Read Less
Sail Date December 2017
Was very excited as this was my first cruise. Cabin was hot could not sleep. Turned air con to cool still too hot. Entertainment was average. Food was average. Could not sit outside on wooden recliners as people had put towels on them but ... Read More
Was very excited as this was my first cruise. Cabin was hot could not sleep. Turned air con to cool still too hot. Entertainment was average. Food was average. Could not sit outside on wooden recliners as people had put towels on them but were not using them. Staff were nice. One port we stopped at every thing was closed. Other than watch the same movie there was nothing to do. Only 4 pokey little expensive shops selling leftovers. The jewelry shop was selling things for $10 that are available on line for $1. Very cheap nasty jewelry. The library was good. Drinks were nice including alcohol, Asked for medium coffee charged for large every time. Dining room nice meals, but serves were too small. Shore excursions too expensive. Even if offered a free cruise would never go on one again. It was the longest 13 days of my life, could not wait for it to end, will never ever go on another Cruise. Read Less
Sail Date December 2017
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