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214 Princess Brisbane Cruise Reviews

We really enjoy Princess, in particular the level of service experienced onboard is 1st class. Food was excellent, the Staff, as usual were excellent. The Cruise Director, Jody was innovative and met with Guests every sea day for a ... Read More
We really enjoy Princess, in particular the level of service experienced onboard is 1st class. Food was excellent, the Staff, as usual were excellent. The Cruise Director, Jody was innovative and met with Guests every sea day for a Coffee/Chat. This is the first time I had experienced something along that line. Her Team also were energetic and involved with the Guests. Our Captain, Tony Ruggero regularly walk around the ship meeting with and talking to any passengers who liked a chat. And he did so with a high degree of interest in what they had to say. The weather on sea days during this voyage was ordinary to say the least, however, the up side was that on each Port day the sun came out and weather was close to,perfect. I can do without Suva as a Port, there are many more inviting islands of Fiji that would be better for a day stopover. Pago Pago is an interesting Port with many worthwhile drives at very reasonable prices. Hawaii and Her Islands speak for themselves as does Tahiti. Swimming with the Sharks and Sting Rays is a must and there are plenty of options available on shore. Land Tours around the Tahitian Islands are interesting and the scenery is to die for. Some of the most beautiful scenes you could ever wish for. Then onto NZ, Auckland is a Capital City and as expected. The Hop on Hop Off Bus is worth the money with many very interesting places visited. Then onto Bay of Islands. Beautiful from the sea/land, even more so from a Helicopter flight. The locals put on a Market with many wonderful and interesting items for sale. (Much better than the normal Markets) found in other places. Now the Ship, Sea Princess is showing her age, however she is still in very clean and presentable shape. Food onboard was very good with a number of changes to previous menus. The Pub Lunch has an expanded menu with a larger variety other than Fish and Chips, which is still very tasty. I would recommend you attend the Cooking Demonstrations which not only highlight a number of dishes, it is also a light hearted comical and entertaining experience. We did Anytime Dining which worked very well with no problems in finding a table. The Buffett was always available with a good selection of various style meals with regular presentation of menus of specific style and taste from various countries. For outside eating, the Pool Grill presented hamburgers, hot dogs, sausage on a roll, salads, chips etc. we never went hungry. We had an Interior Cabin A204 at the front of the ship. A small cabin but it did have the essentials, cupboard/hanging space, plenty of drawers and a workable (if not large) bathroom. In rough weather you could feel the larger waves, not that it caused us any discomfort, we were just rocked to sleep at night. When you run into 7mtr. waves, one must expect a bit of movement, however that just added to our experiences. The onboard entertainment was not up to the usual Princess standard. Some good shows, some not so good. The Production shows were very good, just not as many as we have experienced in the past. All in all, our group of 7 adults enjoyed the cruise and I would do the same itinerary again. We have done this cruise twice in past years. Read Less
Sail Date April 2019
Always wanted to visit Hawaii and Tahiti. The ship should be commended on their staff. They are the greatest asset. The food was very good, with heaps of choice. Entertainment was poor and somewhat disorganised. The tours in ... Read More
Always wanted to visit Hawaii and Tahiti. The ship should be commended on their staff. They are the greatest asset. The food was very good, with heaps of choice. Entertainment was poor and somewhat disorganised. The tours in Suva, Pago Pago and Moorea, were great value and very well organised and presented. One of our Hawaiian tours to the crater and ocean centre was very good and well worth the money, however the other 4 tours in Hawaii were very over priced and disappointing. Our tour at Bora Bora, helmet five was cancelled once we were on board. We enjoyed Bora Bora as we managed to do a tour with a local taxi driver, Dora. She was very knowledgeable and helpful. Moorea is beautiful as well and our tour to the tiki village was fantastic. The Dining experience was good and the service outstanding. The steak house not worth the money - as though good - the normal free dining was as good. Entertainment - such as voice of the sea was very poorly organised. Craft lessons were very poor. No presentations other than ones that tried to sell you something. In saying that - I would do this cruise again, but I’d do many things differently. I cruised with 5 other people who made my trip amazing. Read Less
Sail Date April 2019
This was the 2nd time we enjoyed this cruise, last was 2015. Great opportunity to see different things ashore. Pity that it was a bit rough this time but no one can control the weather! Have sailed on Sea Princess many times & wish ... Read More
This was the 2nd time we enjoyed this cruise, last was 2015. Great opportunity to see different things ashore. Pity that it was a bit rough this time but no one can control the weather! Have sailed on Sea Princess many times & wish they would upgrade the televisions to movies on demand. Also be fabulous if she had the 24 hour International Cafe. Legends for the Elite evenings just didn’t work for us , too crowded but lots enjoyed them. Lots of choices entertainment wise & plenty of activities to keep fit & healthy (without gaining weight!) Cruise director & staff ALL exceptional, kept me as busy as I wanted for 5 weeks Read Less
Sail Date April 2019
We’ve done a few cruises with other liners and they were so much better than the Princess if you are between 70 - 90 yrs old, then this slow paced ship is designed for you it was boring. The same program almost every day. The constant ... Read More
We’ve done a few cruises with other liners and they were so much better than the Princess if you are between 70 - 90 yrs old, then this slow paced ship is designed for you it was boring. The same program almost every day. The constant pushing and harassment to get you to buy on board all the very overpriced things suggesting markdowns, discounts, buy buy buy! The staff are friendly enough, it’s not their fault, it’s the sales pitch their forced to do. Raffles to win was one way to get you in. There were many ‘evemts’ Daily, enticed to get you to buy more! This never happened on the other cruises. The food was also boring. No variety. I’ve been on a few cruises and this one has to be the worst when it comes to selection or choices. If you want lactose free milk, you had to ask for it especially. It was never an option next to the breakfasts where it should be. There were no lactose free cheese, yoghurt or ice cream. Yeti when we booked we were given the option to select food requirements and this was suggested that it was already a part of their every day food choices! I received an email stating that lactose free will be available. For gluten free needs, there was one little section with the same food in it daily! I’m not gluten free but would hate to be as 8 know someone with coeliacs disease and she gets very sick if she eats gluten! So having such very little food options would be a dreadfully long cruise with the boring selections! It reawas very disappointing. I’m never a complainer with anything and will always make do with what we have but this really needed to be mentioned! The movies by the stars, was a huge screen at the end of an open deck pool area. So you can imagine how noisy it was! You couldn’t watch a movie at all during the day as you couldn’t hear it, it was just noise in the background over people talking loudly or kids in the pool. The evening movies were better but you had to fight to get a good spot to see it clearly as most of the deck chairs were on the level of the pool and they had this fountain in the middle (which was never used except for special events!) and you had to battle to see through rails, bars, decorative trees and so on. So it was really poorly designed to see around it. The best seats were near the smokers deck and we had to put up with inhaling their second hand smoke or sit somewhere we couldn’t see the screen well! The theatre where we had most of the main entrainment held, was badly designed. If weren’t lined up an hour early, you were either unlucky to get a seat at all, or got one of the crappy seats on the front several rows to either side which you couldn’t see the show anyway! That’s when the seats were not broken! For a new ship, I really felt there was so much poor design of the layout. Other than all of this, I did find that most of the staff were wonderful! Read Less
Sail Date March 2019
We were excited to be sailing on the Majestic, given that she's the newest and biggest ship in the fleet. We'd only sailed on the Sea and Dawn Princesses before, and we enjoyed those, so we figured we'd love the Majestic. ... Read More
We were excited to be sailing on the Majestic, given that she's the newest and biggest ship in the fleet. We'd only sailed on the Sea and Dawn Princesses before, and we enjoyed those, so we figured we'd love the Majestic. However, this ship missed the mark for us. We opted for Traditional Dining initially, but the Allegro Dining Room styling was quite dark, and had many areas sectioned off, so it felt a little claustrophobic. Our table was one of the many that had a bench seat, with access on only one side, so one diner would have to slide across the seat. Not a fun prospect in formal attire! And given that Allegro was on deck 6, but could only be accessed from deck 7, we quickly switched to Any-time Dining. The theatre, although quite high tech, was nowhere near big enough, only holding 1000 people on a ship of 3500. That meant if you wanted to see the show, you had to be there AT LEAST half an hour early to have any hope of getting a seat. And if you wanted a seat in the middle section, you were looking at being forty five minutes early, minimum. We usually like to attend the ballroom and line dancing classes. However, on Majestic, these are held in the Pizza, and I certainly didn't want to be on display while I fought with my two left feet! There didn't appear to be a decent dance floor anywhere on the ship. Princess Live was one option, but wasn't utilised, as was the Vista Lounge. However, neither venues were really suitable. Pool deck was also a little disappointing. A lot of pool space is lost to the fountains, which although lovely, were only used four times on a 20 day cruise. When the band played out on deck, they were incredibly loud - to the point where you had to move if you wanted to have a conversation. The Hollywood Conservatory is, to our mind, a bit of a waste of space. I can imagine that the Chinese market like it, but to us it was a bit of a waste of space. The Hollywood Pool wasn't bad, although the smell of chlorine smacked you in the face every time you walked in there. A common comment among the people we met was that the gym was woefully inadequate. I didn't experience this myself, but hubby did, and he said there were waaaaay too many treadmills and bikes, and not enough of the weights machines to go around. There was a lot of waiting for those to be free. Now for the good stuff. Our balcony cabin was lovely, and our bed and pillows were very, very comfy. The best we've had on a ship. For the first time on a cruise, there was an abundance of deck chairs - we never had a problem finding somewhere to lie in the sun. The World Marketplace, although a little confusing at first, is actually the best buffet we've had on a ship. Because of the multiple lines, we never had to wait, and not once did we have trouble finding a seat. Would we go on Majestic again? Probably not (although I never say never!). It's a little bigger than we like, and it feels a bit like a live sheep carrier - they've crammed as many guests in as possible, sacrificing some of the common areas in the process. I'd be interested to try another ship of the same class to see if it's the ship, or the target market that is the problem. Read Less
Sail Date March 2019
Firstly my trip got off to a disappointing start. The airline lost my luggage which meant I was stuck in a sundress for 3 days until the next port. The staff in the shop were extremely unhelpful and rude. They had very few sizes on display ... Read More
Firstly my trip got off to a disappointing start. The airline lost my luggage which meant I was stuck in a sundress for 3 days until the next port. The staff in the shop were extremely unhelpful and rude. They had very few sizes on display and when I made inquiries basically waived their hands at unpacked cartons and said "we may or may not have something, you'll have to wait until we unpack". No offer to at least look in one or two boxes. When asked how long until they unpack, I was told 1 to 2 days!! Needless to say I brought nothing in the "fashion shop" this cruise. The staff at the services desk were more sympathetic and did at least arrange a toiletries bag and promised to chase up with the airlines to ensure a smooth delivery of my bag... This obviously didn't happen as I had a distressed courier call me at 745 am ( we were not allowed off ship until 0800) saying no one was there to sign for my case and so he would return it to his depo.. Long story short, no communication between Princess and Airline ( and Visa versa) but I eventually received my bag later that afternoon. Embarkation was very easy. Our mini suite was great, roomy enough for the four of us, though very hot overnight. And our room attendant lovely and attentive as usual The majestic is a large ship but most of the extra space seemed to be state rooms, with a feeling that there wasn't enough public space for all of the people. There no doubt is, a lot of it surrounding the piazza and in the hollywood club, but quiet space is limited. We are out doors types so like deck space. I personally never had an issue securing a deck chair, but I was happy to sit in the sun, shade was a scarce commodity and we saw a few people get narky over chairs. Inside there is heaps of space in the piazza, but there was always something on, so it was always noisy. There were hardliners who found the fewer quite spots near an Asian tea bar, and the Crowne bar but I hear you had to be early. The large Hollywood sanctuary area was always full to the brim. I only did a curious walk through once or twice, but it seemed just as noisy as elsewhere. There were a few spots on the deck near the ping pong but there was a curious stale smell that wafted around that area at times. I suspect it's near the rubbish disposal. Not having a deck to walk laps around was rather odd. You could do a shorter circuit on the 7th if you don't mind crossing through the ship either end. You could do a longer lap around deck above the pool (17) but it's cut short by the Hollywood club area and at the rear you have to go up, through the sports area down, across then back up through the sports area again... The gym was well equipped, cool and open 24/7. The sports area is very poorly designed. No net over the top, and some of the side netting had holes bug enough for balls to pass through. It is also necessary to pass through it to get to the golf area and wake Bar.This could be easily fixed by putting a net along the front of it, creating a walkway. There seemed to be quite a few frustrating dead ends on the ship. (seems I wasn't the only one who accidentally opened the dining room door setting off an alarm...ops..on deck 5 or was it 6, trying to find my way forward ) We also accidentally walked in on a massage one day whilst looking for karaoke, as it seems they were using the rooms labeled "karaoke" as extra spa area. They really should lock them...so check that they do before you get your gear off Entertainment wise this cruise was lacking compared to other cruise I've been on. The band Opus was great as was the lady signing in Crooners nightly but the show's were lacking. There were 3 production shows ( plus one encore involving dancers) in the 19 nights. I've had more on a 12 day cruise. The magician was okay, there was some impersonator, but anyone under 60 struggled to know who he was talking about (which I guess is fine on a cruise with an average age of 65) and a few other singers who were okay. Oh and some violinist, whom my son and I found hilariously over the top in his sparkly Jimmy choos and diamante eyelash extensions, but the lady throwing him kisses next to us obviously disagreed. Activity wise the program was pretty much the same daily with the usual zumba, trivia, ballroom dance, destination talks etc.. Not to mention all the promotional "raffles" and art auctions etc. We just ignored those. My mum went to a "sale" but the bags watches etc were even poorer quality( if that's possible) then past cruises. I saw one lady with her $15 bargain small travel bag and didn't have the heart to tell her I got my similar one at kmart for only $3. Then there was the occasional fun thing like the egg drop, ship making comp and pool games. I didn't mind the repetition as mostly I was happy to amuse myself. I did do some ballroom and Victor was a very entertaining teacher. I also did Zumba most mornings. My only gripe was the rude Trivia goers who couldn't wait to get a seat, even though there was a 40 minute gap between Zumba and Trivia. One thing that was strange was that a lot of activities such as line dancing, ball room etc were held in the piazza which meant that the learners always had an audience. This put some people off and meant that there was constant noise and traffic Kids activities were provided but seemed confined to the kids area. They advertised a basketball shoot off the second day on board which I thought might get my shy but sporty son involved. But we waited on the sports deck for half an hour with no show. Later when we went down to look at kids club and ask about it we were told because the forecast was for rain they had cancelled the basketball as it might be dangerous ( it never rained and they obviously hadn't even been up to check) This put my son off immediately. Hes not the crafty kind and that was mostly what their program listed. So he refused to go. He did find another like minded boy however and they amused themselves between the pool, table tennis and sports area..not to mention the ice-cream parlor and dessert lady who befriended them and always had their favorites on hand. There were about 50 kids on board, many who did enjoy kids club, it just didn't interest mine this time around. Dining wise, we did anytime dining and never waited. But personally I missed the friendship you gain from having a dining companion. As we were a group of 4 with a child they never put us on a shared table even though we would of happily shared. We usually ate at 6-630 or after the first show (which started 715). The food was okay. A lot of seafood which limited my mother who has a shellfish allergy. The buffet area was great for breakfast and lunch but we found at dinner time they compacted it to one or two sections with limited choice. The buffet was also very confusing with a lot of repetition yet some things only available in one spot. eg waffles ( my sons favorite) were only in 1 spot but pancakes, toast and cereal were in several spots. The cake/dessert selection was good but also very repetitive. Lots of continental cream cakes but same flavors daily, ditto for cookies. They did have a Crayfish seafood special on once or twice for dinner but it was poorly advertised so we missed it. My Dad loved the veggie burgers from the burger bar near the pool, and I was fond of the noodles. We didn't go to any of the specialty restaurants. There are a couple of tea, coffee water stations in the buffet and one out the back of the ship near the Wake bar, but it was hard to find water on the actual pool deck, and just as hard to find a waiter meaning lots of trips in a damp towel into the buffet to the disapproving looks,of some other cruisers, but it was very hot and humid...I needed water. This could easily be fixed by having water jugs near the ice-cream bar and towel bar. Overall we certainly enjoyed our cruise. With 12 sea days many might find it boring, but I loved the relaxation time. After the first few days people found their spot on the ship and it did begin to have that cruisey family feel whereby you seem to see the same faces most days. We spent 5 days in Hong Kong at the end and continuously ran into people we recognized from the ship. I'd certainly travel on the Majestic again, but admit it did lack some of the intimacy and atmosphere you experience on a smaller ship. One thing we did note was that being so big you barely felt the movement of the ship and as a result none of us suffered from sea legs post disembarkation. Read Less
Sail Date March 2019
Majestic Princess is one of the new ships that have been launched over the past five years. The newer ships are no where as good as the older ships. The design of the new ships has been at the expense of the customer. Getting more ... Read More
Majestic Princess is one of the new ships that have been launched over the past five years. The newer ships are no where as good as the older ships. The design of the new ships has been at the expense of the customer. Getting more cabins means a number of features have been compromised. Ships like the Diamond had a beautiful promenade deck that went all around the vessel. The Majestic has lost this as they have placed the life boats on this deck. Very disappointing. There is no night club/disco on the Majestic so to bed early every night! The Conservatory had no booking system so passengers reserved them from early morning with towels and books and monopolised them all day. The tables in the Conservatory were used for Mah jong. A waste of valuable real estate with players not interested in the spectacular views. Crooners Piano Bar is in prime location on ships such as the Diamond. On the Majestic that prime location has been given to expensive shops (e.g. Cartier) which did not appear to ever have customers.The Majestic has it as a smaller room off to the side of the casino. And for some reasons the room is partitioned destroying much of the atmosphere. Entertainment was a joke! I believe there was about half the number of bands/performers compared to older ships. This is partially because there are not as many venues/bars. The Princess Theatre cannot accommodate the extra passengers they have on the ship so arriving half to one hour before the show was required to get a seat. People got used to bringing books to read during the long wait. This flaw is acknowledged by the ship as they play a video of the show in the Vista lounge for those who couldn't get a seat. The Vista lounge is much smaller than on other ships. It does not really have a dance floor and is not used as a music venue, more as a theatre style venue for trivia, movies etc. It doesn't have a bar. I have cruised 18 times and in the Elite loyalty programme. Daily Captain's lounge canapes in the older ships is in Skywalkers nightclub with magnificent views. On the Majestic it is in the Vista lounge with no views nor ambience. I went once on the Majestic but daily on the older ships. There is no pool at the rear of the boat. No Wake View bar. Outdoor movies under the stars is good but the sound, especially for music videos was far to quiet. A number of table tennis tables is very good but with no booking system they were monopolised a small group of enthusiastic players. Difficult to get a game. The noodle bar is a very good addition to the pool deck. Gym is very good. The beds and pillows are very good. Princess brochure shows the Majestic is one of the new ships that are configured for 3,560 guests. These include Regal, Royal and Sky. I will not be cruising on any of these ships. Princess has made a big mistake in configuring these ships to take more guests as the expense of their customers experience. As a loyal Princess cruiser of Elite status I am sad at the direction management is taking this cruise line. Read Less
Sail Date March 2019
Like the itinerary with lots of Sea days to rest and recharge. Also got to see Darwin Australia, Kaohsiung(Taiwan) besides the usual Sydney, Brisbane, Singapore, Phu My(Vietnam) and Hong Kong. Ship was big, and nice. Room was a mini ... Read More
Like the itinerary with lots of Sea days to rest and recharge. Also got to see Darwin Australia, Kaohsiung(Taiwan) besides the usual Sydney, Brisbane, Singapore, Phu My(Vietnam) and Hong Kong. Ship was big, and nice. Room was a mini suite(upgraded from a premium balcony), very comfortable, Excellent room service. Sea was calm until South China sea. Mostly Australian on the ship with lots of Asian from Australia. US pax are the minority. Lots of Fancy, high end stores, on board. Too expensive! Piazza was large, busy daily with all kinds of activities. Casino was fun on the Penny machines, not much table activities throughout the cruise(except for Black Jack Tournament), feel sorry for the casino attendants standing at their table side all morning, afternoon and waiting for table players to play! Love the Asian exercise equipment at the aft of the ship for stretching and muscle toning, very simple but effective! Read Less
Sail Date March 2019
This was my second repositioning cruise on the Majestc. The first one was from Shanghai to Sydney in Aug/Sep 2018. Cabin: On this current occasion I traveled with friends (a couple). We had adjacent balcony cabins on deck 14. We ... Read More
This was my second repositioning cruise on the Majestc. The first one was from Shanghai to Sydney in Aug/Sep 2018. Cabin: On this current occasion I traveled with friends (a couple). We had adjacent balcony cabins on deck 14. We chose this cruise because we wanted a cruise that terminated in Hong Kong. My cabin was comfortable except for the very soft pillows that Princess now has. Also, there was a strong smell of stale urine in the bathroom. This was also the case on the earlier cruise when I had an inside cabin. Despite several attempts on both occasions by the cabin stewards to remove the smell, it lingered. Dining: The food overall was very good. We had anytime dining, and ate in the dining room sometimes. We also ate at the International Marketplace, Harmony Restaurant, Crown Grill, Alfredo's, La Mer, and the Noodle Bar, and we did the Chef's Table dining. I thought the Crown Grill on this ship was the best of any ship. The food was excellent and cooked to perfection. I didn't care for the food in the Harmony Restaurant. One of the dishes was very nice but the others were rather bland. La Mer was OK. We ate at Alfredo's quite a few times. Like the food there. Had quite a few lunches at the Noodle Bar. The Chef's Table was not as good as some I've had in the past; more emphasis on presentation rather than flavour. And the food in both the dining rooms and the International Marketplace was pretty good. Ship: I don't particularly like its design which I understand was tailored to the Chinese market. The ship lacks the bar/lounge areas which Australians, including me, seem to like, such as Wheelhouse, Explorers, Skywalkers and Crooners. There was a Crooners on the Majestic but it was the casino's high rollers room converted. Not a crowd-friendly space and tucked away in a corner next to the casino. This was also the nightclub but it didn't really work as that either. The ship has a space called Princess Live on Deck 7 midship. It's like a small theatre. It doesn't really work well for most of the events that it's used for. The seating is quite uncomfortable; there is no bar and wait staff from the nearest bar up the passage have difficulty taking orders and delivering drinks. Apart from a bench across the back of the room, there are no tables so activities like trivia and bingo are difficult there. Also, the Promenade deck walking area does not go right around the ship. It does run up both sides of the ship but it's very narrow in parts and walking is very difficult if there's anyone else in the area. The Princess Theatre has 800 seats for 3500 passengers. This meant that you'd need to get there more than half an hour before a show to have any chance of getting a seat. Most of the activities were held in the Piazza as there was really nowhere much else to have them. A couple of times when we were dining at Alfredo's (on Deck 6 in the Piazza), the music in the Piazza was so loud that we couldn't have a conversation. The Majestic has an adults area on Deck 17 called the Hollywood Observatory. It's an indoor area that has a good sized pool, a bar, lots of lounges and other seating, include cabanas which can be closed off for privacy. A lovely area except for two things - some recorded birdsong which is really unnecessary and gets on your nerves after a while; and the fact that the whole area is air conditioned. That's OK if you've gone there just to read or play games, etc, but it makes it very cold when you come out of the pool! Entertainment: The entertainment was very good overall. Some excellent performers, and the production shows were great. Lots of activities. We never had trouble finding something enjoyable to do. Service: The service on the ship, as always, was excellent, although I noticed that there seemed to be less wait staff than usual in some areas. This meant that there were sometimes delays in getting vacated tables cleared, or getting a drink. This was my fourth cruise with Captain Dino Sagani at the helm. While his daily noon navigation reports were always informative, I've never seen him or his officers out and about the ship other than at official functions. Ports: While the number of ports was small (only 6 including Hong Kong), there was plenty to do at each. I found the destination presentation for Kaohsiung to be very helpful in getting a feel for the logistics of the place. The only Princess shore excursion I did was to Long Tan and Nui Dat in Vietnam. So much Australian military history in that part of the world. We were privileged to participate in a short memorial service while at the Long Tan Memorial. Embarkation and disembarkation went smoothly. Would I go again on the Majestic? Probably not. I don't care for that class of ship. I much prefer the Grand or Gem class. Read Less
Sail Date March 2019
My daughters and a friend of mine decided that a two day short cruise would be fun, but we were more than 4 hours late leaving the port of Brisbane , so no movies on deck least we disturb the people living near the port, but no one ... Read More
My daughters and a friend of mine decided that a two day short cruise would be fun, but we were more than 4 hours late leaving the port of Brisbane , so no movies on deck least we disturb the people living near the port, but no one bothered to tell us until a fellow passenger told us a half hour after it should have started. Very annoying. When we went to the 9.30 movie on deck the speakers were so bad we couldn’t hear anything so gave up and went inside. The movies under the stars was going to be a high light for us. Then the next morning we got up ready for the advertised sales and shop openings, after looking around at everything and deciding on what we wanted to buy, we were told that passengers on the short trip could not buy anything that was not a necessity and then only up to $50. But there were people walking around with things that were obviously bought in the shops. No crew members could tell us why we were not allowed to buy anything, so I am still unaware what the reason was. If I had wanted to have someone tell me I couldn’t have something then I would have bought my husband along !! The cruise was not at all what I expected and I would not recommend a short cruise to anyone if this is what happens, all in all, I was very disappointed. Read Less
Sail Date March 2019
I chose this cruise as a short break as for people that are time poor these are really good cruises to jump on. The ship itself was nice and I found it to be a younger demographical for age pax is it was repositioning. I found the food in ... Read More
I chose this cruise as a short break as for people that are time poor these are really good cruises to jump on. The ship itself was nice and I found it to be a younger demographical for age pax is it was repositioning. I found the food in both the dining room and the buffet to be really nice and even though I didnt get to see a show on board there was lots of other things to do. I really enjoyed my time in the Sanctuary and Budly on board made sure that we were well looked after. I think the Sanctuary is well worth the money especially for short cruises if you want to get away from the mainstream of passengers and relax.Our cabin was a more than adequate for the short cruise however I would probably like a mini suite if I could afford it for a longer duration. Read Less
Sail Date March 2019
We booked this cruise for our 35th anniversary, because it left and arrived back into Brisbane. The cruise was meant to be 14 days, but due to the weather it was reduced to 11 days. It could have been reduced to 12 days, but I think it was ... Read More
We booked this cruise for our 35th anniversary, because it left and arrived back into Brisbane. The cruise was meant to be 14 days, but due to the weather it was reduced to 11 days. It could have been reduced to 12 days, but I think it was easier for the company to completely cull the South Island, rather than have to go to the South for 1 day. The ship came into dock earlier, and the staff got the night off. Normally the turnarounds are on the same day. We were told check in would be early on our departure day, so we chose to stay close overnight beforehand. We could have gotten a lift in, but the early start was too early for our friends. So our early check-in was a total debacle ... apparently a computer malfunction, so the ship didn't end up leaving until 4.30pm. We had checked out of our accommodation for our early departure, so had to find somewhere to have breakfast (along with the other 1800+ passengers), then morning tea, and so on, just waiting around for boarding. Great start we were thinking! About the ship: The cabins were small but comfortable. We had an ocean view with a balcony. The room attendant was delightful. The bed was soft but comfortable, as were the pillows. The dining options were OK. The meal portions in the main dining room were a good size, not too large, and there was variety. The quality wasn't amazing, but it was fine, in most venues. We went to one or two shows, and they were enjoyable. We also went dancing on one night, and the band was very good. The gym was great, and thank god for the gym, it was our savior! However, there is a real push to sell the expensive Elemis detox program. This program is available online for a fraction of the cost, and there was no science behind the program that we were shown. If we could all take 2 herbal pills each day, and have them clean out our systems and eliminate everything that makes our bodies work inefficiently, I think it would be a miracle cure! In the end the science says that a good healthy diet, with exercise, and eating nutritious whole foods is the answer to good health ... makes sense to me! The demographics for this style of cruising, didn't really fit with us. We felt like we were in the middle of a shipboard conference for the aged and/or overweight. This may sound harsh, as there were some young people, and healthy looking fit people as well, but they were definitely in the minority. We had never been on a large ship cruising, and we wanted to see if it was something for us into the future. We have been to the Antarctica on a small ship and had a great time, but based on this experience, large ship cruising is definitely not our thing. Being active, I think active/adventure type cruising would be more suitable for us. On a final note, we also found that, although it sounds like you have a reasonable amount of time on shore days, the time disappears very quickly, and you don't get to achieve as much as you would like. We hired cars in 3 of the 4 stops, so we could be independent, and whilst we did get out and about, there is time lost getting to the pick up point, doing the paperwork, dropping the car back, getting back to the ship etc, and we calculated that if we had flown to NZ and hired a car for 2 weeks, travelled around NZ independently, staying in nice B&B's, eating great food, and getting in some active pursuits, the cost would have been around the same, we would have been in control of our itinerary ... and we would have had a 14 (not 11) day adventure! Read Less
Sail Date February 2019
Unfortunately the ship lets down the rest of the cruise experience. The ship underwent a refurbishment less than 2 years ago - but you wouldn't know it. The ship in general looks conservative and dated and we were disappointed ... Read More
Unfortunately the ship lets down the rest of the cruise experience. The ship underwent a refurbishment less than 2 years ago - but you wouldn't know it. The ship in general looks conservative and dated and we were disappointed that it didn't look like it had just been refurbished (maybe it's the use of brown timber?). In fact, it looked in need of a freshening up and a bit of pizazz. The single level show room with only two access points and lots of stairs, was a big problem. The large number of frail elderly people struggled with all the stairs, and this led to considerable delays for everyone getting in and out of the showroom - the 2-level showrooms on other cruise ships had been so much easier, safer and faster to access and to exit from. The food and the rest of the onboard experience was good, though one of the guest entertainers could have been a bit better (especially when he did his second show in 3 nights). If the ship had looked exciting and modern, it would have added a lot more to the experience. Read Less
Sail Date February 2019
First time traveling to New Zealand and first time on Princess line. Unexpected problem at the start and cruise cut short by 3 days due to cyclone.. can't help the weather. Just myself and best friend on this trip. Embarkation ... Read More
First time traveling to New Zealand and first time on Princess line. Unexpected problem at the start and cruise cut short by 3 days due to cyclone.. can't help the weather. Just myself and best friend on this trip. Embarkation went smoothly as did disembarkation when we returned. Entertainment was fantastic something for everyone.Especially one group in particular- Mosaic was their name..great band.All staff were amazing very friendly knowledgeable approachable. Food was amazing we had anytime dining. Service terrific staff amazing food fantastic Lots of areas to have quiet time or be active.. enjoyed very relaxing massage inn the spa.. staff running activities were easy going friendly Cabin was very clean and tidy. Looked after each day by amazing staff.. had arranged day tours before arriving. Organisation of these was well done.. buses were then when required. Left on time. Ticked off a couple of things inn my bucket list . visited Tauranga and went to Hobbiton and while in Aukland violated Sky Tower.. amazingly stunning views Read Less
Sail Date February 2019
We were supposed to cruise on the 24th February, but a cyclone off the Brisbane coast stopped that. We managed to get out of port on the 27th instead. Great communication from Princess but alas we missed the South Island of NZ as a result. ... Read More
We were supposed to cruise on the 24th February, but a cyclone off the Brisbane coast stopped that. We managed to get out of port on the 27th instead. Great communication from Princess but alas we missed the South Island of NZ as a result. But NZ put on its very best weather for us. It was like Queensland, beautiful one day, perfect the next. I loved the new beds they’ve been on about. Very comfy. 2 fabulous comedians on board keeping us entertained and in stitches. The show band was also very entertaining. I’m doing this cruise again soon, this time hopefully I’ll get to see the South Island. The food was brilliant, I asked for anytime dining and being alone, I met new people every night. The menu was varied and food was plentiful, Lobster Tails, Atlantic Salmon, Beef Wellington, Lamb, New York Steak. And then the entrees and desserts. I think I overindulged a bit. Read Less
Sail Date February 2019
We had heard from many friends how good Princess cruises were so we booked one. The first three days to New Zealand were cancelled because of Cyclone OMA. Staff were caring and efficient . Our cabin boy BILLY could not have more polite or ... Read More
We had heard from many friends how good Princess cruises were so we booked one. The first three days to New Zealand were cancelled because of Cyclone OMA. Staff were caring and efficient . Our cabin boy BILLY could not have more polite or committed to his work. Our cabin was kept in a pristine state morning and afternoon. Food was of a very high standard with many different choices daily. There was no time to get bored with such an interesting array of dishes and different cuisines. Nightly entertainment and shows were varied and extremely well performed. Shore tours were well organised and enjoyable. Our cruise director Lyn was a wonderful ambassador for Princess oozing personality and professionalism. The daily programme was jam packed with interesting and fun things to do. The assistant cruise directors were multi talented and loads of fun as well. We cant wait to book our next cruise on the Sea Princess. Lynda and Fred from BRISBANE Read Less
Sail Date February 2019
We had a three day delay and security technical difficulties on boarding with our NZ cruise from Brisbane but Princess Cruises did everything to make it up to us with refunds and discounts. We were so happy with the "crew" ... Read More
We had a three day delay and security technical difficulties on boarding with our NZ cruise from Brisbane but Princess Cruises did everything to make it up to us with refunds and discounts. We were so happy with the "crew" everyone was so helpful and friendly. It was hugs all round when we sadly disembarked, just like leaving family. It was as if the "powers that be" said sorry for the delay and here is the best weather you could ever hope for, Seriously it was like cruising on a lake. The cabin was nice and the bed, doona and pillows were so soft, like sleeping on a cloud. I loved the food especially the buffet restaurant and pizza. With three sea days I thought I might be bored and took books, magazines (never read one) and crochet to do but I had SO much I wanted to do and sometimes three things at the same time so it was difficult to choose. I absolutely would go again - we did the same cruise 5 years ago and still I would love to go again. Read Less
Sail Date February 2019
I chose the cruise to see Airlie Beach, Cairns and Port Douglas. Unfortunately weather challenges meant we didn't get to Port Douglas, which is unavoidable. Furthermore the cruise is still at sea for another few days beyond the ... Read More
I chose the cruise to see Airlie Beach, Cairns and Port Douglas. Unfortunately weather challenges meant we didn't get to Port Douglas, which is unavoidable. Furthermore the cruise is still at sea for another few days beyond the original schedule due to Cyclone Oma. Again nothing that the cruise line can do about that. However the ship is tired, needs a serious clean of public areas carpeting and is looking pretty shabby on the outside with a lot of rust showing. I wonder whether Princess have chosen not to spend much on maintenance because it is approaching end of life? Air conditioning does not work effectively in a number of cabins on deck 11 and engineering could not fix. Management onboard did not appear to be concerned, with one guest buying an electric fan for their cabin with Princess approval. A number of wines on the wine list are not available. No pineapple juice, grapefruit juice or fresh grapefruits available despite being in port with plenty of opportunity to restock. Staff very engaging and appeared to do the best within the operating guidelines they have to follow. At least one senior manger I spoke to seems frustrated that they did not have the ability to fix simple issues. This was not a bad cruise, but it is important that customers understand that the ship is bit worn and you will have niggles. Probably why the cruise was very competitively priced. I agree with other comments....best deal...take your own wine onboard and pay the $15 corkage per bottle. Read Less
Sail Date February 2019
We chose this cruise as it departed from Brisbane and we had mutual friends already going. Our first impressions were of poor service. Especially in the bars. Servers weren’t just ignoring us they were downright rude. Drinks were ... Read More
We chose this cruise as it departed from Brisbane and we had mutual friends already going. Our first impressions were of poor service. Especially in the bars. Servers weren’t just ignoring us they were downright rude. Drinks were really expensive. $8.75 for a small beer. There was also a 15 drinks a day maximum on the drinks package which was not advertised. All of the entertainment on this cruise other than the movies under the stars (which is great) targets the over 60’s. There is hardly anyone in the bars of a night and the nightclub doesn’t kick of until 10pm and is also dead. The shows and musical entertainment are also for the over 60’s. For positives the ship is immaculately clean and the food at all venues is exceptional. Also the kids club is fabulous! Possibly a good choice if you are over 60. Otherwise give it a miss. Read Less
Sail Date February 2019
Traveled on Sea Princess on a world cruise 2years ago and it was excellent. Recently traveled to Papua New Guinea again on the Sea Princess and felt completely at home again. We like the smaller ships as they are more personal in all ... Read More
Traveled on Sea Princess on a world cruise 2years ago and it was excellent. Recently traveled to Papua New Guinea again on the Sea Princess and felt completely at home again. We like the smaller ships as they are more personal in all services offered. The Conflict Islands on this cruise was excellent and we were lucky to have 2 days there. The cabin staff and restaurants were 5 star. Boarding and leaving the ship was very well organised and stress free. We are hoping to do Circle the Pacific Cruise in 12 months. The Princess Entertainiers was so good and every show was so professional and high quality. The Princess web site was excellent with information for on board activities and managing day to day spending. Internet was easy to access and use. Special mention also goes to the Cruise Entertainiment Manager who was so much fun and a great entertainer in his own right. Well done Mat and will never forget his saying. What are we going have- A GOOD TIME! Read Less
Sail Date February 2019
My sister and I live apart and she organised this cruise, my first, so we could enjoy a holiday away together. From the moment we went on board I found the staff and crew very friendly, courteous and only to willing to assist if necessary. ... Read More
My sister and I live apart and she organised this cruise, my first, so we could enjoy a holiday away together. From the moment we went on board I found the staff and crew very friendly, courteous and only to willing to assist if necessary. The Cruise Director was brilliant, the entertainment was great. Food was delicious, Room service ( cabin boy ) very friendly, helpful and always available. Movie under the Stars was great. Photographers and photo shop staff exceptional, waiting staff excellent. Was plenty of activities to chose from if you wanted or else quiet time in the library or sitting around the pool. The pools and there were plenty to chose from were very clean and well kept and there was plenty of sitting room available around them. Would highly recommend Princess Cruise ship to friends and family and with a bit of luck maybe I will get to do another in the future Read Less
Sail Date February 2019
Excellent cruise. The service and entertainment were above average. The shows and games shows were exceptionally well done. Plenty of things to do on board. . The ship was not too small but not too big. Captain, cruise director ... Read More
Excellent cruise. The service and entertainment were above average. The shows and games shows were exceptionally well done. Plenty of things to do on board. . The ship was not too small but not too big. Captain, cruise director and crew were the best. Had a lovely time. .Due to a hurricane we got a couple of extra days on board. The captain and cruise director kept us informed about what was happening and made the stay very relaxing. Our cabin was smaller than expected but the bed was beautiful. We went on this cruise to relax and enjoy the ship. It provided that and more. Plenty of different areas to sit and relax. Love the movie under the stars. Food was good and plenty of variety. We have traveled Holland America mostly before but I think I will be considering Princess from now on. Read Less
Sail Date February 2019
The ship was good, food was good, shame about the night entertainment as there was not much of it! One passenger even called it "ghost ship" as hardly anyone around owing to lack of decent music entertainment! Will not sail ... Read More
The ship was good, food was good, shame about the night entertainment as there was not much of it! One passenger even called it "ghost ship" as hardly anyone around owing to lack of decent music entertainment! Will not sail with Princess cruises again! Horizons buffet situated in wrong area, in middle causing feeling of sea sickness owing to no open windows so had to rush I , get food, rush outside to fresh air! Also very hot inside. PACIFIC Dawn buffet much better placed at rear end with open doors & windows. Alcolhol prices were also higher priced than P & O not that i drank much only couple beers @ $8.75 can! W one from $11 up! Also only swimming pools, no water slides etc. So all in all people if you just want to sit around doing nothing, & early night,then this is for you!!! Am 81 years & found it all boring!! Read Less
Sail Date February 2019
Over all wonderful experience and only hiccup was we ordered wine pre cruising and when we asked for it they didn’t have it onboard and no other label we knew for similar price. We were credited but then bought wine by the glass to ... Read More
Over all wonderful experience and only hiccup was we ordered wine pre cruising and when we asked for it they didn’t have it onboard and no other label we knew for similar price. We were credited but then bought wine by the glass to find out the cabinet Sauvignon we were drinking was actually just a red blend for 42 a bottle I didn’t feel this was acceptable. Wouldn’t happen in a restaurant? Also had a few issues with reception having workers who weren’t very fluent in English. We had exceptional service from Matt Baker the cruise director and from our travitor restaurant hostess Xin Rue was certainly a highlight on our experience. Our cabin was kept beautifully and nothing was too much trouble. The destination was wonderful going to Paupa New Guinea even if we missed two of our ports due to weather. We felt the captain was very safe and thought of his passengers first. Entertainment was just the best. Read Less
Sail Date February 2019
We chose this cruise for both the destination and the relaxation aboard a ship. One thing about the ship, it is quite small and there is only one other dining option which was the steakhouse, we didn't eat there but it would have ... Read More
We chose this cruise for both the destination and the relaxation aboard a ship. One thing about the ship, it is quite small and there is only one other dining option which was the steakhouse, we didn't eat there but it would have been good to have other food choices. If this was the first cruise we had done, we probably wouldn't go on another cruise. Luckily, we have been away with celebrity twice and there is absolutely no comparison. We certainly would not have wanted to be on this ship for any length of time, as there are simply not enough quality things to do, and very limited food options. We stayed in suite C747, the bed was comfortable, the balcony on the suite was a good size with good furniture. However, the suite we stayed in had a shower bath, (dreadful things), only one toilet, and the bedroom is not separate from the sitting area. The other rooms are very small, with no jug or options to make a cup of tea. The furniture in the suite was uncomfortable, and the vibrations at the back of the ship were really bad, felt like a train more than a ship. At night when we had more sea movement, the cabin doors in the bathroom rattled and banged about, given the shaking in our cabin and the noise, it was not the relaxing room we expected. We have been on the back of other ships and never had this experience. The air-conditioning was not very good in the room either, it was often too warm, we did complain but nothing came of it. They told us it was hot outside therefore the room couldnt be very cool. A lot of other people were talking about the bad airconditioning in the rooms as well. The meals in the Traviata dining room were mostly good, one of the meals was excdellent. The club class dining area in the Traviata dining room, all the waitstaff were excellent. The cafeteria on Level 14 was simply dreadful, there was not much choice. We have been on celebrity where their buffet had a lot more options, they cooked fish, chicken, steak etc. We loved this on both celebrity ships we went on previously, so the offerings in the cafeteria were a huge let down. We did have one nice vegetable curry there for a late lunch, when we returned from the island. They do have fruit though, so if you are too late for the other dining options, fruit is a good choice. As the other options are inedible. Staff were hit and miss, Manny in the bar on deck 12 was excellent. The other bar staff were not very friendly, and certainly not doing the rounds like they should be. The staff at the back of deck 14 closed early when they advertised the bar till 8, it usually closed at 7.30. They apparently needed the extra time to clean up. If it closes at 7.30, please advertise it as such. The staff at this bar seemed to be rushed and unfriendly. The spa was good, we had a few treatments and enjoyed them. The movie screen is in the middle of the pool deck, there were movies playing day and night and this is quite in your face, too loud if trying to have a drink at the bar by the pool. We also tried to bring pizza up from the pizza place downstairs, and they advised it would only be delivered to our room and could not be taken away, nor could we order pizza to be delivered to the pool area. They said if we did that, everyone would want to order pizzas there; seriously? The shows were very disappointing, there were a couple of comedians who were OK, the ship production shows were very average. Papua New Guinea was an excellent destination, we missed 2 ports due to bad weather, but the captain extended our stay to 2 days on the last stop at Conflict Islands which was excellent. We would have been really disappointed if we missed all the tender stops. So be aware of possibilities of missing the tender stops. So would we sail on Princess again? Very unlikely. After reading some other very positive reviews about this ship, I am wondering if we were actually on the same ship. Read Less
Sail Date February 2019
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