Extremely knowledgeable and attentive crew members!! The cabin, restaurant, bar and service crews were well trained and enthusiastic.
Extremely clean ship in every area. Where ever we went someone was scrubbing something.
There was minimal to no internet service on this crossing. Overall terrible IT coverage, although again, the crew servicing the internet area gave it their ...
Princess had initially refused to give us a 'real' refund for shore excursion that Princess cancelled. The last port of call Le Havre on the day before disembarkation, was cancelled due to high winds. Consequently the shore excursions at this port were cancelled and Princess would refund passengers for the cancelled excursions. As we had used onboard credits to purchase the excursions, what we ...
We had an adequate transatlantic crossing. It had some good points, but overall was just OK. We've been on 22 cruises and traveled many lines, some luxury and some mass market, but this was our first time on Princess. First the things we liked:
Embarcations & Disembarkations: The ship was delayed in reaching Ft. Lauderdale for our departure, but we received warning e-mails, and we followed ...
Embarkation was 4 hours late in starting, no heat for days despite 40 degrees outside. Numerous calls and visits to desk were put on back burner. Excursion very expensive and the worst we've ever taken. Taken to Paris given ticket and when clearing security us, and several others were dumped no guide no group. Had to search for group and had no time to check out area or even to pickup a souvenir. ...
Have used princess on several occasions on repositionings instead of flying. Fact that I live in Houston made it very convenient eliminating flying. Room was as expected and itenerary was interesting including stops in Liverpool, Holyhead and Germany stops not previously visited. Biggest issue was I prefer smaller ships and Carribbean Princess is very large. There was an over abundance of elite ...