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806 Princess Baltic Sea Cruise Reviews

The main purpose of this cruise....the Northern Lights. Spoiler alert.....we saw them! Having spent a couple of nights in London and Southampton pre cruise the day finally arrived to board the Sapphire. Embarkation was delayed due ... Read More
The main purpose of this cruise....the Northern Lights. Spoiler alert.....we saw them! Having spent a couple of nights in London and Southampton pre cruise the day finally arrived to board the Sapphire. Embarkation was delayed due to a satellite needing replacing on the ship but after a few hours waiting in relative comfort we were onboard. I had an obstructed window E212, a step up from my usual inside. Although a lifeboat hung in the lower half of the window, it was sea views over the top. The room was spacious enough for my solo traveling needs and was kept spotless by my awesome room steward "Chai". The bed was amazingly comfortable, the television had a huge selection of new movies and tv shows. This was my first time on the Sapphire and she had everything I love about Princess. Pizza slices by the pool, burgers, amazing milkshakes from Swirls. The cruise staff were great, the activities were good fun and there was plenty to choose from. I won elevator roulette (a game that is always a highlight of the Princess games). Confession..... I'm not really a MDR girl but I did eat there a couple of times. I found the service to be slow but I think this is just how Princess does MDR meals (one of the main reasons I prefer the buffet). The food though was good, no complaints there. The Sapphire has one of the best buffets I've eaten from on a ship. There was a big variety and the food was hot and plentiful. If you get the chance, try the orange mousse OMG! The Lido deck bar and food venues were shut for a few days due to bad weather (a good call from Princess to get staff out of the freezing temperatures and passengers away from the icy surfaces) but we certainly didn't go hungry. I had the soda package and had no problems getting served (which has been an issue on other Princess ships). The bar staff were friendly and efficient. I also had the all inclusive photo package and found no end of opportunities to get a photo taken, I certainly feel I got my monies worth. First port was Alesund where I did a privately booked tour with Calm Giant Tours. The guide was a lot of fun, very informative and the scenery was simply stunning. I highly recommend. Second port was Tromso. Another private tour with Tromso Individuell. We had two buses and unfortunately the guide of the larger vehicle decided to spend a lot of the time preacher her religious beliefs. At lunch we weren't invited to pray, we were told we would be. Not ok in my books. The sights were nice but I wouldn't use this company again. Then I did a night tour "a light chase" with Tromso Guide. The snow was heavy and chances of seeing the lights practically zero but a good time was had, we even got to visit a Norwegian supermarket which was kind of cool. Third port was Alta and an overnight stay. Day one, a private tour of Alta (museum, cathedral, Sami Lavvu) with Luuso. This tour was fun and informative, the guide was very good. In the evening another privately booked light chase with Paeskatun, the snow was falling so hard and the tour seemed to be overbooked causing delays and confusion when trying to board the buses. With no chance what so ever of seeing the lights we drove in what seemed like dangerous conditions for longer than we should have (these guys should know when to call it off but because they had booked so many people on the tours I guess they wanted to give us our monies worth). The guide was informative about the lights we wouldn't see but if I were to use this company again I would insist on it being the small vehicle that I booked, not a larger bus that they swapped to to take more passengers and make more money. Alta day two was Princess tours. During the day a trip to the dam and a Sami Lavvu, both very interesting. At night a trip to Paeskatuns' head quarters to try and see the lights. The skies had cleared and lady Aurora danced across the sky for us. The slate quarry was interesting and the staff were really informative, I've almost forgiven Paeskatun for the shambles that was the previous night. Fourth port, Stavanger. The sun shone and I walked the city then took a privately booked boat trip to Pulpit Rock with Rodne Fjord Cruises. A lovely day (with amazing internet on the boat which was well used on our way back to town). For anyone thinking of doing the lights cruise or sailing on the Sapphire, I wouldn't hesitate in booking. The one downside was the internet. This ship doesn't have medallionet so the internet was slow and sold by the minute. Being in Norway in the fjords we didn't have service for a good amount of time, not Princesses fault but something to consider when purchasing. Read Less
Sail Date October 2019
The highlight of this cruise was seeing the northern lights above the Arctic circle in Alta Norway. Spectacular show on our second day of port stay so we were fortunate to see the northern lights. Our other stops in Norway were ... Read More
The highlight of this cruise was seeing the northern lights above the Arctic circle in Alta Norway. Spectacular show on our second day of port stay so we were fortunate to see the northern lights. Our other stops in Norway were Alesund, Tromoso and Stavanger. This was the last cruise ship to all these ports for the season and we were the only ship in port. As a result shore offerings were somewhat limited with almost no independent options. The ship tours were adequate and the weather this late being a bit limiting on options. As mentioned above, the highlight was the two day port call in Alta in hopes of seeing norther lights. Our first night was overcast with snow so a total bust. Our scheduled ship excursion to viewing point at secluded slate mine the first night was pretty much a wash out as a result of the bad weather. Second night worked out much better as the weather cleared and the northern lights were visible. Some passengers were complaining but you have to realize that there is no way to control the weather. The ship is a nice medium size, clearly my preference over the Princess mega fleet e.g. Royal, Regal. Captain's daily updates were informative and he made a few adjustments to port arrivals/departures to avoid some rough north sea weather. Considering, we had a very smooth trip, just one night of chop. Crew did a nice job, especially our Cabin attendant and Cruise director/entertainment team. Food was better then our last Princess experience. Disappointing room service options for breakfast but this seems to be Princess standard menu across all ships. Boarding and disembarkation were efficient with no issues. We took the Princess Bus from Victoria Coach Station in London to Southampton and bus to Heathrow airport on return. There were several bus loads so a bit crowded but nicely handled. Overall good service as expected from Princess, very relaxing and we were fortunate to see the northern lights. Read Less
Sail Date October 2019
Choose the Pacific Princess as we enjoy the small ship atmosphere. Arrived 2 days earlier and stayed at the new Holiday Inn, Terminal 4. Took Princess shuttle to Dover cruise port. Small ship plus is that you really get to know your ... Read More
Choose the Pacific Princess as we enjoy the small ship atmosphere. Arrived 2 days earlier and stayed at the new Holiday Inn, Terminal 4. Took Princess shuttle to Dover cruise port. Small ship plus is that you really get to know your fellow passengers, disadvantage would be that you do not have the movies under the stars. Balcony rooms are larger then the stand balcony. Highlight of the cruise was the 2 days in St. Petersburg. We did an excursion with ALLA TOURS and would highly recommend them to anyone. Did the St Petersburg 2 Day Grand Tour. Had early admission to most points of interest, 2 lunches, ours was a group of 10, and they take care of your tourist visa requirement. Another plus was the Kiel Canal - another plus for being on the small ship. Captain and staff were all very friendly. Disembarkation was very organized and just took the shuttle to the airport and we had early flight. Read Less
Sail Date September 2019
We chose this cruise because of the stop at St. Petersburg. We also booked a two day excursion through Princess and were very satisfied with the experience. The start at Copenhagen and later a stop at Tallin and Warnemunde/Rostok (we ... Read More
We chose this cruise because of the stop at St. Petersburg. We also booked a two day excursion through Princess and were very satisfied with the experience. The start at Copenhagen and later a stop at Tallin and Warnemunde/Rostok (we didn't go to Berlin) were new to us. The other countries, Sweden, Norway and Finland we had visited before but enjoyed going back again. We have traveled Princess for 6 trips all over the world and they are a good solid cruise line. The overall experience on the Regal was good if you subtract the introduction of the Medallion program. No matter what you read, this program is in it's infancy and very buggy. In our opinion, of course. The problem is that the marketing department touts all that the program can do but when you as a passenger are trying to use the various apps - it can be extremely frustrating. Why? because other than getting you into your room and on and off the ship it only works as advertised 50% of the time (at best). We and our 7 companions on this cruise all ran into similar problems. If you are not technologically sophisticated, forget it, as it stands, the Medallion program will drive you nuts. OK enough on that topic. The staff on Princess are top notch! And this cruise is no exception - from our cabin attendant to the dinning room staff to bartenders, etc. all make you fell pampered and appreciated. Even staff that have no direct relationship to you make a point of saying hello. Entertainers were great and every evening we had something to do that was fun. Food - this is a bit dicey because my wife and I don't eat meat, chicken, turkey, etc. We do eat seafood, some eggs and cheese. So my comments are based on our experience as semi-vegetarians. In general the vegetarian options in the dinning rooms are carb heavy and very light on acceptable protein. So if you are like us, plan on spending time at the Horizon Court where you have a wide selection of excellent vegetarian friendly choices. In closing you can't go wrong with Princess but at this point we suggest going in with no expectations for the "Medalion" program and be pleasantly surprised if things have improved by the time you sail. We have another trip booked in the Mediterranean in 2020 so we'll report back then. Read Less
Sail Date September 2019
Because Princess gave us compensation from our last cruise on Golden Princess (which was a disaster, no toilet etc). Had to drink hot beverages out of plastic cups in Horizon. Also in the same place when needing a cold plate they were ... Read More
Because Princess gave us compensation from our last cruise on Golden Princess (which was a disaster, no toilet etc). Had to drink hot beverages out of plastic cups in Horizon. Also in the same place when needing a cold plate they were always hot and when you required a hot plate they were cold. Most food was Italian or curries (always with a sauce), it would have been nice to have some plain and simple cooking on the menu! If we wanted a hot drink (just regular tea and coffee) we had to pay (which we did not realise until the last few days of the cruise) this was at the International cafe. The food was free but not so the drinks and it could add quite a lot to your final account. A ship to recommend for non drinkers because the drinks prices were excessive plus a service charge on top. If you bought shuttle tickets on board to town destinations were ($19.95) then stepping off the ship, went to shuttle gave in our tickets and the vender gave us the ticket for the shuttle bus which was 15 euros!! Sometimes it was just a one trip ticket! Most of seating areas were pleasant but quite dark, and it was always cold areas in the theatre. Our cabin steward was exceptional and was very discreet. The Trident Grill was very popular (really hot food) where as in the Horizon, food was not always hot and were given sauces with most of it. St Petersburg visits were exceptional because of the guides. We enjoyed most of the other destinations except Poland because one person had been for a walk and joined his wife on our coach 30mins after the time due. So the rest of the day went downhill, we should have had plenty of free time and ended up with 30mins. Read Less
Sail Date August 2019
Absolutely great cruise. The crew and staff on the Pacific Princess was outstanding. The accommodations were great and the itinerary was everything we hope it would be. Every port was beyond our expectations. The tours had excellent guides ... Read More
Absolutely great cruise. The crew and staff on the Pacific Princess was outstanding. The accommodations were great and the itinerary was everything we hope it would be. Every port was beyond our expectations. The tours had excellent guides and transportation. The information shared about each location visited was well done. Many ports gave us the opportunity to walk the towns and cities before or after our organized tours. This was an added bonus. Particularly enjoyed the fjord tours in Norway. They were spectacular. The dining on board the Pacific Princess was ideal. Also the ship has recently been refurbished to the decor was beautiful and comfortable. We would highly recommend a cruise on this ship. We added a third week to our cruise and also did the British Isles. This was a great decision. We love to do this cruise again. We can't say enough about the staff on board ship. All were gracious and made our trip very special and personal. Take a cruise on the Pacific Princess. You won't be disappointed. Read Less
Sail Date August 2019
Embarkation was very smooth and we were on ship within 20 minutes of arriving at the port. Our cabin C212 was ready for us and luggage arrived very soon. Anyone using this cabin in future should note that although the theatre is on deck ... Read More
Embarkation was very smooth and we were on ship within 20 minutes of arriving at the port. Our cabin C212 was ready for us and luggage arrived very soon. Anyone using this cabin in future should note that although the theatre is on deck 6 and 7 the sound travels all the way to deck 10 where we heard every rehearsal and every show very loudly. You would have thought that perhaps they could have put some kind of sound baffle in between decks but I guess not. Our cabin steward was very good and our wait staff in the MDR were wonderful. The food in both MDR and buffet was up to the usual standard. Princess excursions were expensive and we only used them once. This was for a disembarkation tour which took us to a fishing village just outside of Copenhagen before dropping us off at the airport. We only went on this tour as our flight was not until 4.30. At the other ports we just got off the ship and did our own thing. In St Petersburg we used Cruiseexcursions.com for a 2 day tour and our guide, Natalie was very knowledgable. I can thoroughly recommend that tour which is about half the price of the Princess one and includes a visa. Nynashamn was the only disappointing port. We were told it was a lovely place where people from Stockholm came to relax but there was nothing there. We should have taken the train into Stockholm which seemed really easy to do. Read Less
Sail Date August 2019
We flew onto Copenhagen the day before the cruise making our way to the ship on our own. This cruise went to many places in northern and Eastern Europe in the former Soviet block. We enjoy visiting historic and UNESCO sites and St. ... Read More
We flew onto Copenhagen the day before the cruise making our way to the ship on our own. This cruise went to many places in northern and Eastern Europe in the former Soviet block. We enjoy visiting historic and UNESCO sites and St. Petersburg’s palaces and churches and the Peterhof Palace and gardens were wonderfully beautiful on a grand scale. In the evening we enjoyed a variety of traditional Russian folk dance and song complete with an intermission that included pastries and champagne in a beautiful private palace. In Finland we toured the city and drove into the countryside to visit a classic old village and then off to a vineyard at an old farm for a wonderful luncheon and in Estonia we toured a lovely mid-evil town from the 1600’s that survived WW2. In Germany we visited Rostock which was heavily bombed during the war because of the submarine and aircraft manufacturing that existed. Today it’s the home of large shipyards which build cruise ships among other vessels. After touring the cathedral which houses a calendar clock made in the 1420’s and still operating with its original works we drove to the Schwerin Castle. In Stockholm the Vasa Museum and a walk through the old city were spectacular. The Vasa was a 17th century wooden sailing ship with two gun decks that was unstable and had sunk during its maiden voyage in front of the royal palace in 1628. Because the water in the Baltic has such a low salinity level the ship remained nearly completely intact. The visit to Oslo was too short but the sail away through the fjord was beautiful. We had previously visited Oslo so this time we only took a boat cruise around the area. The city itself is beautiful in there are sculptures everywhere the most impressive being in the Vigeland Sculpture Park where hundreds of lifelike granite sculptures depict every stage of human emotion. At the conclusion of the cruise everything during the disembarkation went extremely smoothly and efficiently. Our bags were delivered directly to the airport where we retrieved them for our flight home. Read Less
Sail Date August 2019
Excellent cruise. The captain provided informative narratives each day. The production shows were outstanding. The art lectures were quite interesting. Food was outstanding, particularly at dinner in the dining room. Most nights I ... Read More
Excellent cruise. The captain provided informative narratives each day. The production shows were outstanding. The art lectures were quite interesting. Food was outstanding, particularly at dinner in the dining room. Most nights I ordered the fish entree and was never disappointed! There were so many choices of healthy deliciously prepared vegetarian dishes at the buffet as well as a wide selection of amazing desserts. We appreciated our balcony room when we pulled out of Oslo. What breathtaking scenery. If you are thinking about going on this cruise, consider these things: You are at ports from a few hours to a couple of days. As a result you only get a small picture of each city. Rather than spending hours going to and from Berlin, consider staying in the port town. It has a wonderful family beach and a delightful village--perfect for people watching and absorbing the culture. Helsinki is another place that I believe for the short time you are there that you can experience it best without a tour. Get a ticket for the cruise ship shuttle which will take you to 4 different locations, then explore major attractions on your own. St. Petersburg and Stockholm are best experienced with a tours. Read Less
Sail Date August 2019
My husband was celebrating a BIG birthday, and he loves cruising. I was looking for a cruise where we could celebrate in style. I was also looking for a trip that would cross some locations off of his bucket list. This trip fit the bill ... Read More
My husband was celebrating a BIG birthday, and he loves cruising. I was looking for a cruise where we could celebrate in style. I was also looking for a trip that would cross some locations off of his bucket list. This trip fit the bill perfectly. Let me start my review by talking about the check-in process. It was excellent! We took advantage of the early medallion check-in. Here is how it works. Cruisers complete their on-line registration(s) at least 2 weeks in advance of the trip. Princess then mails you a personalized medallion along with a lanyard and a plastic case. There is one medallion per cruiser. It has the cruiser's name printed on it along with the name of the ship and the cruise start date. The medallion is your new key and more. You use it to enter and exit the ship, to enter your room, and, when you get close to a bar, the bartender can see who you are without you having to present your key (although my experience is they requested it the first few times we ordered a drink or they ask for your room number). You also use it if you purchase anything at any on-board store. The next thing about the check-in is it was the fastest I've ever checked into a ship (and I've taken probably 20 cruises). It was lightening fast from the time we arrived at the port to getting on board the ship. It literally took minutes. Kudos to Princess for the check-in. I would like to add that I appreciated that there were no baggage handlers commanding money to put luggage on a cart. While I am here let me talk about check-out. Princess, like many cruise lines, offers self-check-out. I highly recommend this option. I suppose if you have a lot of luggage it pays to use the ship-provided check-out, but I love the fact that I don't have to place my luggage outside my door the night before departure (and have to deal with the clothing and hygiene needs). Cruise lines usually want self-check-outs to depart the ship on the early side, but to my knowledge they don't really police it. Beverage plans: Do the math. The average price of a drink is about $10 (less for beer). Take the daily fee for the beverage package and divide by $10; that will determine if the plan is right for you. The plan covers drinks up to $12, and, if you are a soda drinker, it includes those as well. There is a limit of 15 alcoholic drinks per day, but remember you are on vacation **and** you will have several days at sea. NOTE: All adults in a stateroom must purchase the beverage package. NOTE: The bartenders were superb. We tipped several of them the last night of the trip; they were that good. Speaking of bars, we found that not all bars are open upon embarkation. Boarding was on deck 4, and we had planned to meet our friends at a bar that was not yet opened. We ended up at a bar on deck 5. Oh, and while you are in the embarkation port you must pay taxes on your drinks, even if you have the beverage plan. The Medallion App is worth downloading. We all had issues with it at one time or another, but it allowed us to find one another on the ship (we were traveling with another couple) and communicate with one another without incurring texting or data use. Our cabin was fine. We sprung for a mini-suite, since it was my husband's birthday and it was not much more than a balcony. (NOTE: Something we've learned from our cruising on another ship is DO NOT get a balcony towards the rear of the ship. Why? Soot from the smoke stack lands on your balcony. We had to clean the balcony several times a day so that we could use it.). Our room was nicely placed a few rooms from the lifts. Even though there were just 2 of us in our room, the extra space we got in the mini-suite over the balcony was appreciated. We did not see much of our room steward, and that can be good or bad. The ship was built in 2014. A few of the touches were a bit garish for me, but overall the decor was fine. Because we were repeat customers we got several amenities for free (free drink package, 250 minutes of free internet, and some free specialty dining). Sign up for your specialty dining early so you get the time(s) you want. We did not do much in terms of entertainment. We did, however, do a couple of things on a regular basis: play trivia and go to the DJ. The trivia was fine, but I think they could have done more of them. As for the DJ, I went to him early during the trip and showed him a list of songs my husband will dance to. I told the DJ my husband's birthday, and he said he would play many of the songs. On my hubby's birthday I went back to the DJ to show him the list again, and he played 2 songs from the list of about 25 songs. When he played "our" songs the dance floor was rocking. However, the DJ preferred latin songs. As soon as he played the songs he preferred the dance floor cleared. Usually I am a fitness nut, but since I was on vacation I did not visit the gym. I still got my Fitbit 10K+ steps per day (and I am a senior citizen) from walking around the ship and doing the shore excursions. Here is something I really appreciated in the casino: they have no-smoking times in the casino. Even my husband, a reformed smoker, mentioned how much he liked the no-smoking times. The casino is on the small side. Our preferred game is blackjack, and there were a few times that the low-cost table was full (sorry - no $25 minimum bet for us). Bar service in the casino was spotty; often times someone would have to ask the manager to send over a waitress. I would say the shore excursions were OK. Here is what we did and my evaluation of each: * Stockholm Ice Bar - This is quite the gimmick. The Ice Bar is in a hotel. You arrive at the hotel and wander around the lobby until it is your tour's time to enter. There is what I will call a dressing room between the hotel lobby and the actual bar. This is where helpers place a one-size fits all poncho with mittens attached over your head. The ponchos are a bit sticky, and I would challenge that one size fits all for me at 5'4" and my hubby at 6'3". Once inside you see a bar carved of ice and snow along with art work also made of ice and snow. You are served 1 drink (you choose with or without alcohol). It is served in an ice shot glass that is kind of hard to drink from. * St Petersburg - We did 3 events in 2 days. Absolute must is the Hermitage. The evening at the Catherine Palace was OK, but there were 2 issues: (1) We departed at 6:30 PM, and we incorrectly assumed this meant we'd be served dinner. That was not the case, so by the time we got home around 10:30 we were very hungry. Princess should have advised us the eat before we left. (2) It was raining, and many of the guests were not prepared (we were). Given the conditions Princess should have had some umbrellas on the bus. Our third excursion was local connections - roots of Russia. This excursion included watching some chefs cook a traditional Russian food (but a guide had to translate what the chef said he/she was doing, and it was clear there were some translation issues), then all of the guests were served whatever the chef was making. I would say the food was so-so. The 2 things I liked were (1) we all got to make and then eat a small pasta stuffed with meat and (2) there were different kinds of vodka served with each course. * Tallin - Local Connections: Old Town & Beer Tasting. There were not a lot of options in Tallin. We both love beer, so this seemed like the thing to do. We were not disappointed. There is a tour of the brewery followed by beer tastings (I think there were 5 different types of beer). Now, when I say beer I don't mean you get a shot glass. They put the beer in containers like those you see in the lobby of a nice hotel that has flavored water in it, and you take what you want. You also get a small dish of hors d'oeuvres to eat. It happened that the day we were there there was a kind of flea market in town, and I bought some lovely earrings there. * Berlin - Warnemunde. I am really torn here. We went to the Sachsenhausen Concentration Camp. It's powerful to go to a concentration camp (I had been to one 40+ years ago), but the problem is getting there. You board a train and travel 3+ hours to get to the camp. Our tour guide was good but a bit pretentious. My recommendation is to not go on a shore excursion that requires a long bus or train trip to get there. * Oslo - Kon-Tiki and Viking Museums. We really enjoyed both museums. I'd give this a thumbs up. The dining was OK but not memorable. There were lots of options at the buffet. The main dining halls had the same fare. Due to our status we could take advantage of a special entry site, which gave us an extra course (a pasta of some sort). Technically our friends could not eat with us, since they did not have our status, but the compromise was we would sit in the "regular" part of the dining hall but still get the extra pasta. Service was good in the buffet, meaning the staff kept the tables cleared. They also walked around at breakfast with water and juices and asked if you wanted coffee. There was no hawking extras (like fresh-squeeze OJ) that we've experienced on other cruise lines. One additional comment I made to Princess after the cruise. In today's day and age guests should be able to see their combined statements on the TV and the phone app. FYI. In case you are interested, we observed that the cruise was LGBT friendly. Read Less
Sail Date August 2019
Everything...cruise Princess the best. The best service, entertainment,food,excursions etc. Been cruising with Princess for many years and it never disappoints us. We are Elite members and we love the extras that Princess gives us. ... Read More
Everything...cruise Princess the best. The best service, entertainment,food,excursions etc. Been cruising with Princess for many years and it never disappoints us. We are Elite members and we love the extras that Princess gives us. Excellant Baltic Cruise. We love the Mediterranean cruise also. Also, their Carribean cruises are the best all around and love their private island and ports of call. Can’t say enough about their service and caring for their passengers. Very helpful when a problem arises. The new Medallion cruises are the best. Love the way the Medallion opens your cabin door for you. Also, the Medallion is great when boarding and disembarking the ship. The Regal Princess is a magnificent ship in every way. From its beauty to all that serves the ship. All the ports of call are beautiful and easy on and off the ship. The medical facility is good if you need medical attention. We found the front desk very helpful and the new Medallion Net is very fast. Gets you on line very fast. From Platinum member up they give you free minutes on the net. Elite members have the option to get their laundry washed free of charge. Which I find a big plus...just wonderful! The food is always good in the dining room. We always choose the traditional dining and love it because you get to meet people and get aquatic with them on the cruise. Instead of meeting someone different every night with anytime dining. The buffet on the Regal Princess is fabulous. Especially the bakery. The service in our stateroom is always exceptional. Also, the entertainment on all Princess ships is wonderful. The production shows are outstanding. The singers and dancers are so professional and give excellent shows. The Baltic cruise we just got home from the entertainment was one of the best. Read Less
Sail Date August 2019
We chose this cruise mainly because we've enjoyed all previous Princess cruises and we wanted to see new countries. We arranged our travel time so we could spend a day in Copenhagen before embarking on the cruise. With the ... Read More
We chose this cruise mainly because we've enjoyed all previous Princess cruises and we wanted to see new countries. We arranged our travel time so we could spend a day in Copenhagen before embarking on the cruise. With the medallion system embarkation went smoothly and we were on board within 20 min. of arriving at the ship. Our luggage arrived at our room very shortly after we did, which hasn't always been the case on previous cruises. Our oldest son travelled with us as he did last year and this made our trip even more enjoyable! This ship was the largest of any we've cruised on but everything ran smoothly. Our cabin steward made sure our room was always taken care of. As on any cruise, one of the highlights is the food. This was no exception. We dined at the second sitting and Dan Lee and Wilson took excellent care of us each evening. We also enjoyed lunch most days at Horizon and never failed to be amazed at the variety and quality of food. We enjoyed several of the musical shows at the Princess Theater, the talent of the singers and dancers was Broadway quality. Each one of the ports was so different and interesting. We took 4 port excursions and one shuttle bus trip. The tour guides were so knowledgeable and helpful. All in all, this cruise is probably the best of many we've enjoyed over the years. Truly an unforgettable experience! Read Less
Sail Date August 2019
Exceeded our expectations from embarkation to debarkation. Crews are very friendly and helpful. You don’t get hungry as lots of yummy foods on board and lots of sporting activities you can do on board to ensure you don’t get extra kg ... Read More
Exceeded our expectations from embarkation to debarkation. Crews are very friendly and helpful. You don’t get hungry as lots of yummy foods on board and lots of sporting activities you can do on board to ensure you don’t get extra kg while indulging with lots of good variety of foods. Medallion class made everything on board really easy. They have a very systematic system where everything really works very well. We have enjoyed all the activities on board, in particular, the shows daily. Our crew steward always ensure that our room is being looked after daily. Live TV updates is also very helpful for everyone as you will be informed on what’s happening on the ship, ports and shore excursions very important informations and tips. We will definitely cruise with Princess again and will recommend them to our friends and families. Keep up the good work and hope to see you again soon. Read Less
Sail Date August 2019
I recommend this cruise to everyone I know. It's the perfect way to get an introduction to Scandinavia and by far the best way to see St. Petersburg, Russia. Everything about the cruise was stress free and very well organized, the ... Read More
I recommend this cruise to everyone I know. It's the perfect way to get an introduction to Scandinavia and by far the best way to see St. Petersburg, Russia. Everything about the cruise was stress free and very well organized, the medallions were incredibly easy to use. Embarkation: Embarking in Warnemunde was the fastest and most painless experience I have ever had with a cruise. We took the train from Berlin HBF for about 20 euros per passenger (cheaper, more flexible option than the Princess transport and the train LITERALLY drops you at the cruise terminal), 5 minute walk from train to the cruise check in, then within 20 minutes we were in our stateroom. Highly recommend the embarkation out of Berlin rather than other ports (people board and disembark at almost every port, majority from Copenhagen) because we were able to spend a few nights in Berlin before boarding and still had time after checking in to go explore Warnemunde before our 7:30pm safety drill. On board experience: Another benefit of embarking from Germany is that day 1 is a day at sea en route to Oslo. Nice to have a day to explore to ship and rest from jet lag. We had multiple spa services during the cruise and all were great! We enjoyed hanging out on the top deck and watching the movies, recorded concerts and such on the big screen. It was also so easy to go our separate ways and meet up later by using the Ocean Compass app! We could also check the daily schedule there for entertainment, etc. The medallion class experience really is fabulous. We opted into one of the wine tastings and later signed up for the Italian wine tasting dinner at Sabbatini's which was fun! The gym was quite nice and had a lovely view, although it was a little tricky to find. We really enjoyed the live piano/jazz band at Crooners and Wheelhouse, as well as the band in the atrium. The main stage shows were less impressive, but we did enjoy Born to Dance (a Broadway review) and Beatlemaniacs. I think most of the stage entertainment is geared toward seniors, so easy to skip if it's not your thing. HIGHLY RECOMMEND the behind the scenes ship tour - sign up for it as soon as you get on board at the concierge desk! Dining: With suite class, we were able to skip the lines for anytime dining and walk right in to a table in the suite section of the dining room whenever we were ready, which was a sweet perk. That said, we found the main dining room food to be comparable in quality to the buffet, so apart from formal nights and specialty dining nights we mainly ate at the buffet! Buffet had a great selection of literally any type of food you can think of and was much quicker than dining room. Pro tip: the main dining rooms have more upscale menus on formal nights, so best to schedule specialty dining on a regular night. We ate at both specialty restaurants twice and enjoyed both, I'd recommend trying each at least once! If you decide you'd like to go back again, it's easy to make another reservation on board, neither were booked solid on any given night. Another pro tip: if you're slow to get out the door in the morning, use the order ahead breakfast room service. The breakfast sandwiches were perfect to take with us on the way off ship in the morning. Ports: Warnemunde/Berlin - not worth trying to see Berlin in a day with a 3 hour drive each way, instead stroll around Warnemunde and/or take a quick train to Rostock. Or do an excursion to some other points of interest in northern Germany. Warnemunde is a very cute little tourist trap beach town with a nice boardwalk area. Oslo - we did a bike tour through Princess excursions and would recommend! Good way to see a lot in a small amount of time. The unfortunate thing about Oslo is it's really only a half day stop, all aboard is 1pm. This is because the ship has to navigate the fjord during daylight, as captain explained. But, the ship docks right in town which is convenient. We took an Uber over to the Viking Ship museum after the bike tour and it was very cool! Worth checking out even though it's not very close to the ship. Copenhagen - the ship docks outside of town, you can either buy a pass for the big red bus to get RT transport or take a taxi if you are not doing an excursion. We opted to explore Copenhagen ourselves for more flexibility. Did a morning free walking tour with Sandeman's which was a very thorough overview, then spent the afternoon in Tivoli gardens amusement park in the heart of the city. Perfect day! Nynashamn/Stockholm - Instead of booking fixed transport with Princess, you can walk 20 min to the train station in Nynashamn and buy a 24 hour travel pass which includes metro in Stockholm city proper as well. The walk from the cruise terminal is paved and there is literally a painted line path so you can't accidentally get lost. We did a food walking tour in the city (not through Princess) then visited the Vasa museum ourselves in the afternoon. The Vasa museum is an absolute MUST DO. Nothing else like it in the world! Stockholm is a huge city with a million things to do, you won't be able to do it all in a day but you can always go back another trip. Helsinki - another bike tour through Princess excursions. Would also recommend! Helsinki and Finland have really interesting history I never would have known without the guided tour. The market square is also a cool hub to check out souvenirs. Compared to the other ports, Helsinki is not as high on my list to go back but we still enjoyed it! St. Petersburg - Truly the highlight of the trip. I cannot stress this enough. Make sure you have your plans in order in advance because you will need a Russian visa if you plan to go offshore without a guided tour. Princess will tell you that you can only visit visa-free if you book with them. THIS IS A LIE. The actual rule is that tourists visiting by cruise ship can be in Russia for up to 72 hours if they have booked a tour with a licensed tour vendor. We booked with SPB tours and I cannot recommend them enough! They were 1/3 of the price of Princess (seriously) and we had a 14 person group in a comfortable mini tour bus which allowed us to navigate much faster and have a more personalized experience than the cruise tours with 60+ people per bus. The two days were jam packed but we did get to see all the major sights! Would have loved a third day. I also liked visiting SPB at the end of the trip because any earlier and it would have overshadowed the ports after it. Talinn - We knew nothing about Estonia prior to visiting but Talinn was very charming and memorable! A perfect last stop and a nice place to relax after SPB. We did a walking tour of the Old Town with SPB tours and learned so much about the Baltic states! You can walk from the ship to the Old Town or taxi/Uber. We ubered over to Kadriorg Palace (now an art museum inside) to snap some photos of the exterior - it's worth checking out! It's nestled in a lovely park which would be nice for a walk on a day with good weather. Talinn is a big souvenir hub, if you forgot to buy something in a previous port, you can probably find it in Talinn. Disembarkation: easy! We opted to take our luggage off with us instead of leaving it out the night before. We booked the Princess airport transport as it was worth it to us to get the door to door service on the way back. Only downside was that Princess drops you 4 hours before your flight, which is a bit excessive plus you can't check your bags there until 2 hours before flight, and the Berlin Teigel aiport is not ideal for a long layover. But all in all, easy process. The demographic of the cruise (August 2019) was surprisingly international, probably only 25% American. I would also say the average age was lower than I expected, though probably still 65% seniors. And not many young children. All in all, great experience and while 11 days seems like a long time, it flew by! Read Less
Sail Date August 2019
St. Petersburg, Russia has been on our bucket list for years as has the Scandinavian Countries. We chose this cruise because it encompassed all of the countries we wanted to visit without having to pack and unpack, haul luggage on trains ... Read More
St. Petersburg, Russia has been on our bucket list for years as has the Scandinavian Countries. We chose this cruise because it encompassed all of the countries we wanted to visit without having to pack and unpack, haul luggage on trains or to planes and it was our hotel, our meals and our entertainment neatly packaged!!! We were impressed with how Princess handled the 3500 passengers both embarking, disembarking and on board. The ship was booked solid but it did not feel like there was a crowd with the exception of certain meal times when the Horizon Court was packed. However, there was always an alternative and we ate many of our meals in the Dining Rooms where service, food and presentation was impeccable. Every area of the ship was immaculate and the staff was friendly, knowledgeable and professional. It was a thoroughly enjoyable experience. This particular 11 day cruise included 6 ports which was hectic if you took shore excursions in each one, which we did. We valued the Sea Days for rest and relaxation! This was our first cruise in the 49 years we have traveled together and it will not be our last! Read Less
Sail Date August 2019
I chose this cruise as I was travelling with 2 teenage kids and there seemed to be a lot for the family to enjoy together. Also, I am not a great fan of very hot weather, so the Med in August was out. This was a first cruise for us ... Read More
I chose this cruise as I was travelling with 2 teenage kids and there seemed to be a lot for the family to enjoy together. Also, I am not a great fan of very hot weather, so the Med in August was out. This was a first cruise for us all. I was interested to see the wide variety of people travelling from families with very young babies/children to the quite elderly. People who were working class to upper class from many different nationalities, so I could appreciate that there must be difficulties catering to every taste. On formal nights, dress ran from dinner jackets and full-length dresses to not bothered to dress up at all! I loved seeing the fjords; the highlight was Geirangerfjord. Stunning. What spoilt the cruise somewhat for me were the constant interventions to try and push you to spend more money. Would you like to attend the Art Auction, Wine Tasting, etc. Every time you left the boat, the crew would dress up in silly costumes and grab you as you disembarked to get your photo taken, which they would then try to sell you at $25 a pop. For one photo! Ditto on formal nights. As we were sailing away from Geirangerfjord, I was watching the beautiful scenery from the aft of the ship with a G&T in hand. Within the space of an hour, we were approached 4 times to be asked if we wanted to attend the Wine Tasting "for only $9.50" (but then they would try and sell you cases of the wine). Ditto with jewellery events, make-up events, etc. Sell, sell, sell constantly. It seemed like I could not find a quiet spot anywhere without getting pestered to pay for something extra. As a treat, I booked a couples massage for my husband and I (in itself expensive). At the end when we were delightfully woozy and relaxed, the therapists 'recommended' the products used which totalled more than $300!! Including a body brush for $45!!! (I paid £8 for mine). I asked where we could go to relax and 'come to' and have a drink of water and was told that it would cost an additional $40 to use the lounge!!! Outrageous! I have NEVER been for spa treatment without routinely being shown to a chill-out lounge area afterwards so that you can relax and slowly come to your senses and rehydrate. When you spend a LOT of money on an over-priced massage, you expect at least a sit-down and a glass of water to be thrown in. It has really made me think twice about doing another cruise. Read Less
Sail Date August 2019
We chose Princess Cruise Line because of the itinerary of Norway ports I wanted to visit, and, based on a previous cruise with Princess to Alaska, we were confident Princess Cruise line would provide an Excellent cruise, with ample ... Read More
We chose Princess Cruise Line because of the itinerary of Norway ports I wanted to visit, and, based on a previous cruise with Princess to Alaska, we were confident Princess Cruise line would provide an Excellent cruise, with ample opportunities to get to know Norway, a place I'd always wanted to visit, but never had. Although the ship is not brand new, it had been refurbished just last year so we were sure it would be fine for us, and we weren't disappointed! We decided to get a mini-suite with special perks available to those who opt for the Club Class experience, which includes your own special dining room, and staff, with NO waits when you're ready to eat, whatever that time may be! Also included with Club Class was Priority Embarkation AND disembarkation, which helped us get on the ship by bypassing the long lines! Our cabin was almost center of the ship, which gives the least motion even during some of the rougher action of the North Sea! D407 had an excellent view of the starboard (right) side, and we only had to walk down 3 flights of stairs (unless you want to wait for the elevator) to our dining room. The excursions we chose helped us get to know the Norwegian people, their history, likes and dislikes, and even got a "language course" from one of the guides in Olden to help us understand how to pronounce the Norwegian words, and the different parts of the Norwegian names that identified the reason they were named that. How fun!! We did not have very many children on board, probably due to the time of the year and the destination, but all of those I saw were very busy with activities of their own on board the ship, and even had ares where "only" certain ages could visit... Although this ship does have a Casino on board, we did not see very many using it while at sea, and we also noticed that it was a "No smoking" area of the ship, atho it may not always have been, as there was a slight smell of smoke if you chose to walk through. Since we had an excursion at every port of call, there was little time left over to shop for souvenirs, but I did find time to pick up my official Norwegian sweater at a Susan Fosse shop in Bergen, and was waited on by her son, who was very knowledgeable and helpful, and helped me find a very pretty sweater with Norwegian viking ships on the buttons. If you do this cruise, I would HIGHLY recommend the "over the mountain" excursion, Best of Geirangerfjord, HE2-100, which allows you to have a full day of sightseeing from the port Hellesylt to Geiranger, with an unbelievable trip to the top of Mt. Dalsnibba and a view of Geiranger which many people never see! (Look at the picture on the Geiranger excursions page on Princess.com to get an idea of what it looks like, then multiply that view by 100!!) Overall, a WONDERFUL cruise with an optional excursion upon returning to Southampton to get a transfer to Gatwick airport via a detour to StoneHenge!! What a bonus, if you've never seen it! Read Less
Sail Date August 2019
Ship was nice, huge, but things were laid out awkwardly in the buffet (had to walk through many separate sections before you could figure out everything they had to offer). Norwegian buffets are set up better - more open concept and not ... Read More
Ship was nice, huge, but things were laid out awkwardly in the buffet (had to walk through many separate sections before you could figure out everything they had to offer). Norwegian buffets are set up better - more open concept and not compartmentalized sections so you can more easily walk around to everything before you make your choice. Also ping pong tables were awkwardly situated beside the basketball court on the top deck, rather than on the pool deck where everyone could take better advantage and see if/when they’re free. Hot tubs were nice but at least one was always out of order and one or two others had no bubbles. Food in the sit down dining rooms was mostly excellent. Especially the steak and prime rib. Top notch and melt in your mouth! Desserts were also amazing, especially the “Chocolate Journeys” specialty desserts. Entertainment was mostly lack lustre and less exciting/professional than other cruises I’ve been on, but the Beatlemanics (Beatles cover band) show was spectacular and the ABBA night in the main atrium on the night we were departing Stockholm was good fun. Not a lot of variety in bars and places to hang out if you’re not going to the show at night or karaoke or whatever they have going on in the Princess Live area. Most of the bars are in the central atrium area and they don’t vary much. Norwegian does it better where the different bars are spread out and each has its one vibe (eg. an Irish pub, their front lounge (comparable to the Vista lounge on Princess) has another bar with either a live band or dancing, in addition to the disco elsewhere and a piano bar area). The Gym had plenty of treadmills and ellipticals but not enough space for free weights and stretching. The yoga/fitness studio was often occupied with info sessions by fitness staff trying to sell their insoles or detox system or other services, rather than being available for guests to stretch, etc. No steam room in the gym change rooms (as on Norwegian ships). The only steam room is in the spa and you have to pay top dollar for access! Staff was pleasant all around but not as friendly as on other cruises I’ve been on (Princess and Norwegian). The itinerary was excellent and we loved all the ports. We did not book any excursions through the cruise line and walked through all the towns on our own except St. Petersburg where we booked a 2-day tour with Alba tours - much better value and smaller group size than the tours offered by Princess. All in all I would have recommended Princess based on my past experiences on the Grand Princess (Mediterranean cruise) and Royal (?) Princess (Caribbean), but after the frustration of Princess switching our cabins after online check-in (at time of embarkation) and doing nothing to rectify the situation or apologize, I would drop my customer service star rating from 4+ to 2 or 3. Read Less
Sail Date August 2019
Exceptionnal logistics to embark, disembark and access to excursions on shore. Very efficient, well oragnised, easy to deal with. Roomy cabins with balconies for almost everyone. Very usefull medaillon (RF ID). The cabin door ... Read More
Exceptionnal logistics to embark, disembark and access to excursions on shore. Very efficient, well oragnised, easy to deal with. Roomy cabins with balconies for almost everyone. Very usefull medaillon (RF ID). The cabin door unlocks automatically as you approach it. You can buy anything on board and even on shore (to access hop-on hop-off bus tours starting at the dock), without further identification. The boat personnel equipment allows them to confirm your ID with a picture on their tablet. Exceptionnal food variety and quality at the buffet (Bistro Horizon). Conversely, dissapointing food preparation, cooking skills, and wine serving service at standard (Symphony, Harmony, Concerto) and specialty (Crown Grill, Sabatini's) restaurants. The best bet, after the buffet is to eat at small bistros (Crab Schack, Alfredo's, International Café and the like), which are all very good with food quality and service. Efficient room service, albeit very present in the corridors. High quality shows production with a good spectrum of styles to please everyone. But humour is difficult with such varied cultural background in the audience, especially when guests ar asked to participate on stage. Both the comedian and the ventriloquist generated some uncomfortable moments. Read Less
Sail Date August 2019
My wife and I had a great time on a our first cruise, a 12 day, 9 port cruise around the British Aisles. The Regal Princess is an amazing ship with 3,000 passengers and 1,400 crew. Princess really hyped the "Medallion Class" ... Read More
My wife and I had a great time on a our first cruise, a 12 day, 9 port cruise around the British Aisles. The Regal Princess is an amazing ship with 3,000 passengers and 1,400 crew. Princess really hyped the "Medallion Class" cruise which turned out to be a medallion with NFC that let you unlock your door, record your leaving and returning to the ship, and pay for stuff. It also included some apps that let you find your way around the ship and order service wherever you were (except for the main theater). The ship had just been retrofitted with the technology and they had some problems with it the first few days; people couldn't connect to the apps, including me and I'm a programmer. There were long lines at the internet cafe for assistance. Our balcony cabin was very nice and we were pleasantly surprised by the amount of closet space since we'd brought 2 large suitcases. Plenty of room which was good because the Princess has a dress code in the evenings, which wasn't strictly enforced, for what they called "smart casual" for all of the dining rooms. Two "formal" nights compounded the packing problem but a sport jacket for me and a dress for my wife sufficed for formal night. The bed was great! Slept like a log. The staff on board the ship were excellent, very friendly and accommodating. I can't say enough about how great they were. We missed one port due to severe weather but that certainly isn't on the Regal Princess. The food on board was good but there wasn't anything that really lit it up for us. The food was somewhat bland and there were no desserts that I would call rich. A Hershey bar is richer than most of the chocolate desserts they had. We spent one evening at the premium restaurant, the Crown Grille, and the rib eye was excellent with and came with impeccable service. The service in the restaurants was very good although it seemed to take a long time to get coffee at the end of the meal, we couldn't figure that one out. Water, coffee, tea, and lemonade are included but soda was extra. I don't drink and we didn't sign up for one of the beverage packages they offer and we came out way ahead. The casino was a major fail. I know we're going to lose when we go to a casino but on the ship I may as well have thrown my money into the ocean and saved some time. Black Jack pays 6:5 for a black jack instead of 3:2; a "Fun Black Jack" game paid 21's and 20's even if you tied the dealer but all of the Kings were removed from the deck. The slots paid a minor win about every 10 spins. It wasn't fun and we stopped going early on. Shipboard activities were numerous and generally very good. Good local entertainment from Ireland and Scotland, some Broadway-like productions including one that blended magic, music and choreography that was unusual, karaoke, current movies, bingo, and music all over the ship. Some of the venues were small and finding a seat was difficult. There was always something going on. We went on several Princess sponsored excursions and they were all good with excellent guides. I have no idea what other lines charge but it cost $80 each for a 1/2 day excursion to the Kelvingrove Art Gallery, $170 each for a scenic tour of the Scottish highlands that included lunch, and $140 each for the Edinburgh Castle. While I'm touching on costs, Princess also charges a $14.50 per person per day gratuity which added $348 and included the embarkation/disembarkation days. We consider ourselves to be pretty frugal and we managed to spend a total of $1,635 (including excursions) while onboard. For all of the technology onboard you couldn't get your statement on anything other than paper. Overall we had a great time and I would recommend them to friends with the caveat that the cruise is going to cost you. Read Less
Sail Date August 2019
Creds: I'm an 18-time cruiser, wife a 25-time cruiser, but our first on Princess. My first time flying to Europe to catch a boat; she did it once before. Complications for us, that relate to the cruise: Both retired, we figured ... Read More
Creds: I'm an 18-time cruiser, wife a 25-time cruiser, but our first on Princess. My first time flying to Europe to catch a boat; she did it once before. Complications for us, that relate to the cruise: Both retired, we figured it'd be dumb to fly over, cruise, fly right back. So, we self-planned a few days in London after our direct flight from Tampa; a "buffer"/safety night in Copenhagen before embarkation. At the other end, we did another half-day in Copenhagen before flying to Amsterdam, then training across the north coast (Ghent, Belgium was a magical, surprise revelation) to Paris for a few days before Chunneling back to London for our return flight. For the cruise, that meant that we were expecting travel stress (hotel-changing, train/air schedule worries, BA pilots' strike worries) with the 11-day cruise in the middle of it all to be our respite from stress. It pretty much did exactly that. Like all cruises, it was nice not to have to pack up every few days and move on. Regal Princess provided our comfortable moving hotel through the Baltic. The ship was very clean, very comfortable, possibly the most luxurious-feeling ship I've ever been on. We like included alternative venues for meals on a ship and Regal had a few. However, our best meal was the comp (with our booking) upscale steakhouse dinner. Of course, being a comp meal meant that the downside of it was that it was the very first meal we had on the ship - we had no choice - they were getting their commitment to us out of the way so they could make room for upsell diners who wouldn't reserve the first night. For whatever reason, our embarkation at Copenhagen was the fastest on record for either one of us. We did already have medallions for this cruise, which may have helped. (For the unfamiliar, Princess Medallion cruises provide a round RF medallion instead of a key card. Cabin doors, maitre-d's, and clerks can literally see you coming and who you are. Half the passengers wore them on the free neck-ribbons; we bought wrist bands. Apparently, those sci-fi movies with people swiping their wrists before entering someplace is now, and it's aboard Princess Medallion cruises. Aside from the sci-fi aspects, it was probably more convenient than a card. One aspect of the Medallion business is that Princess highly encouraged its use for many things: locating your cabin-mates, chatting, internet/intranet, games, casino, restaurant booking and so forth. But all these actions seemed to require downloading yet another app onto your phone to use and then trying to figure out how to make the app work like all the glitzy encouraging promotions make it look like. I had pre-purchased internet for the whole cruise, but "The Best Internet at Sea" only seemed to work ½ to ¾ of the time. If I'd get an internet cafe person's help, they'd race through what, to them, is a boring re-hash of simple steps, only to have my lack of a photographic memory apparently be my undoing. ("Turn this on, but that off, sign on, sign off, but it that's off, sign this off, see, simple?" I was able to locate my distant wife's position one time and never again. Neither of us were every able to get the chat thing to work. (Should mention that our last HAL cruise also had chat then would never work.) All that aside, the cruise was a fine one on a nice ship and provided the stress-free respite we needed in the middle of this European larger trip. Read Less
Sail Date August 2019
We LOVE Princess cruises and really enjoyed the 11 day Baltic cruise. Weather was perfect, ports were interesting, Medallion worked great for unlocking your stateroom door and getting on/off the ship. Embarkation with the Medallion ... Read More
We LOVE Princess cruises and really enjoyed the 11 day Baltic cruise. Weather was perfect, ports were interesting, Medallion worked great for unlocking your stateroom door and getting on/off the ship. Embarkation with the Medallion takes about 5 minutes, very quick and easy. The ship is beautiful and has plenty to do all day long, at sea or in port, there is always something happening. The food was delightful and plentiful. The Horizon Court (buffet) was open from 5am to 11pm everyday. It does NOT close down like some cruise lines. In addition you could always get pizza or burgers on the open deck or a nice pizza/calzone from Alfredos inside. International Cafe has desserts, sandwiches and salads all day and night, so plenty of food. Many food choices all day and all of them good. There are also extra cost restaurants available, but we didn't use them. The room service was quick and accurate. We ordered coffee for each morning and it was within 5 minutes of the time requested each and every day. Wonderful! We met many friendly and kind staff members. Entertainment: Band for the older crowd was so so - but a lot of people thought they were terrific. Production shows were interesting. Positive things about our Baltic cruise: * Frequent and genuine smiles and greetings from most crew and staff. * Excellent staff at Piazza Bar, Vines, and Crooners * Excellent guides on our excursions * Excellent Cabin Steward * Multiple news choices on television * Excellent presenter for Destination Presentations - Chris Roberts * Great selection of movies in stateroom * Wonderful food everywhere. We went to Alfredo’s, Horizon Court, Horizon Bistro, International Cafe, and Concerto Dining Room. * Room Service was spot on and perfect. On time each morning - really wonderful to wake up to hot coffee! * Appreciate Cancelling the automatic gratuity. We tipped 8 individuals almost as much as the ship gratuities * fresh squeezed juice and wonderful lemonade * honest staff - we lost two items and we got them back promptly. We probably wont do this one again, but are already booked on two more Princess cruises and watch specials carefully. Read Less
Sail Date August 2019
After a horrid experience on the Island Princess, leaving me inclined to seek other carriers, this Baltic cruise on the Regal restored confidence that Princess can indeed deliver a quality experience when they want to. I can only think ... Read More
After a horrid experience on the Island Princess, leaving me inclined to seek other carriers, this Baltic cruise on the Regal restored confidence that Princess can indeed deliver a quality experience when they want to. I can only think that much of the positive experience that a passenger receives is the product of effective management by the ship's officers. In this case, I would be led to believe that it comes from the captain and works it's way down the proverbial food chain. I think we ran into the captain on more occasions on this cruise than we ever have in all of the other Princess cruises that we have taken combined. Even his name tag was unpretentious, it just had his first name, Tim, with Captain is smaller letters under his name. Very personable gentleman who obviously practices the management doctrine of "Management By Walking Around" Our cabin is pretty much what one expects on any Princess ship, with the exception of the 43" TVs that are in every stateroom. In the smaller staterooms, the size of the TV may actually be overwhelming. The meal service in the dining rooms was pretty much standard fare that is found on just about every Princess ship, and some of the menus seem pretty standardized throughout the Princess fleet. The Horizon Court buffet area was a pleasant surprise with the variety and quality of food that it offered. It was the very first time that we ever felt comfortable eating dinner in the buffet, the only shortcoming was having to go to several different stations in several aisles to put a meal together. Diversity is very much the name of the game with the buffet featuring a strong variety of foods of Indian and Chinese themes highlighting the influence of a new demographic of cruise passengers. The option of buffet dining was a godsend with some of the port calls like Russia and Germany having passengers returning to the ship relatively late for dinner. There were only 3 sea days on this 11 day cruise so there wasn't really that much time for activities on board the ship. Entertainment was also pretty standard with 4 production shows and then some single performer shows. The notable improvement was the design of the Princess Theater. While there is not labeling, there are areas on the 6th floor level that are clearly intended to accommodate those passengers with mobility devices rather than forcing anyone with a wheelchair or scooter to sit at the back of the theater at the 7th floor level. The 6th floor seating area is also wheelchair accessible, The Royal class of ships is obviously being more attentive to a more affluent Baby Boomer generation that is also an aging generation. Now it would be great if they would increase the availability of ADA accessible rooms so that individuals who require such rooms would not have to book over a year in advance and then have to re-fare several times to get the same pricing as able-bodied passengers (I'm sure some are not aware that their passage can be re-fared and end up paying much more than they need to for their journeys.) The service in the dining rooms was often slow but not inattentive (or outright discourteous) as we have experienced on other Princess ships. For some reason neither the dining rooms nor the buffet seemed terribly busy, nor was the attendance at most of the Princess Theater shows. Needless to say, it didn't seem consistent with the move-over offerings that were posted to this site prior to sailing. Overall, most of the crew cheerful and attentive. The only weak point was the credibility of the Guest Services desk, though even that was not unbearable on this cruise. Room stewards were constantly attentive and they seemed to be in the hallways much of the time refreshing cabins. We try to avoid Princess contracted excursions whenever we can, as they are generally not a good value and often lack the quality of local providers, even though they may be the same companies contracted for the Princess excursions. We especially dislike the fear mongering that Princess employs about not being left behind if you book a Princess excursion. Since many of the reputable service providers also lead the Princess excursions, we feel confident that they most likely know what they are doing. The more non-Princess reputable excursion operators offer a guarantee to fly or otherwise transport anyone to the next port call if one of their clients miss the sailing as a result of a delay in returning a passenger to the ship (a guarantee that many brag about never having had to make good on.) We also find that the excursions booked directly with local operators is generally more informative. That being said, we did book two excursions because we had some non-refundable credit funds that had to be used. Read Less
Sail Date August 2019
Six of us decided on this cruise because of the itinerary and dates. We spent some time before cruise in Copenhagen which was a great start to our trip. Everyone we met in Copenhagen was friendly and helpful. We have been on other ... Read More
Six of us decided on this cruise because of the itinerary and dates. We spent some time before cruise in Copenhagen which was a great start to our trip. Everyone we met in Copenhagen was friendly and helpful. We have been on other cruise ships but first time with Princess. We found embarkation to be fabulous because we were able to register in advance through the medallion system. While others stood in lines, we were whisked away quickly and felt very fortunate to begin immediately! Our luggage arrived immediately. Last voyage on Norwegian, my suitcase arrival was very delayed causing us some anxiety that something had happened (It finally arrived safely). Disembarkation was equally smooth. We booked airport transfer and left the ship very early. We were directed to a coach bus and our luggage was waiting for us when we arrived at the airport. We wondered if we would fine Princess a more premium experience. While I thoroughly enjoyed the ship I have enjoyed other ships as well. The decor is a bit more elegant and understated than some ships and less "carnival-esque". This never bothered us so not critically important. We had mixed responses to the medallion system. We found it useful to find cabin mates on the ship, and your door automatically unlocks as you approach your cabin, but other than that, didn't feel it offered anything we needed beyond the old card system. Some guests felt the continuous tracking was an invasion of privacy. The food was usually excellent in all dining areas of the ship. We had no problem finding something everyone enjoyed. If you were unhappy with anything, the staff are eager to make it right! One difference we found was many of the servers were highly professional and very skilled in their roles, what you'd encounter in a better restaurant offering fine dining at home. We booked anytime dining so had many different servers. Everyone was wonderful, but some were truly exceptional. My husband often enjoys the casual style and choice of the buffet. I find it noisy, crowded and cafeteria like and try to avoid this when I can. He enjoyed the quality and variety of the meals. The decor surprised me. I found the light green ceiling and 80's style of decor out of step with the rest of the ship. We appreciated being able to bring 2 bottles of wine on board. This has been discontinued on some cruise lines, so thank you Princess for maintaining this option. We also loved the coffee package and thought it offered great value! The coffee even met with approval from my discerning coffee lover husband! We tend to book our own port excursions so can't comment on those. Entertainment was mixed. Some acts were very good. We would be very happy to take another Princess cruise! Read Less
Sail Date August 2019
We had an amazing holiday on beautiful regal princess . Its lovely inside out. Great iteneries including oslo fjords,st.petersburg, and the beautiful surprise Helsinki. We boarded from copenhagen and had a wonderful, relaxing 12 days like ... Read More
We had an amazing holiday on beautiful regal princess . Its lovely inside out. Great iteneries including oslo fjords,st.petersburg, and the beautiful surprise Helsinki. We boarded from copenhagen and had a wonderful, relaxing 12 days like a dream. The modern ship with 3600 guest and 1500 crews didnt feel any crowding. Everyone had space and time for everything. Great food and very homely and helpful staffs. We had a deluxe balcony room which was cosy and modern . We had the medallion class ship which made great digital experience, with fast wifi at sea. It also helped in smooth embarkation and disembarkation. Their transportation from each ports were great help. There are a variety of dining options all with delicious foods. Also they had different themes and cusines each day which made for getting to know others. There were production shows and also enjoyed the russian floklore show. It was good to see families with children enjoying the cruise . Read Less
Sail Date August 2019
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