Having just disembarked from a Norwegian cruise on Sky Princess, need to share some points: Standard balcony cabins quite small compared to other lines (completed 32 cruises) so can compare. Shower curtain on a new ship seems to be a step back in time. Food all good apart from main dining room.
Main dining reservation and organisation shambolic with non reserved guests walking in on one side ...
Wanted to try out cruising for the first time so choose cruise from Southampton to Norwegian Fjords. Chose Princess Cruises as modern ship with medallion technology and going at the right time of year.
Princess still have issues with the phone app - doesn’t always work and virtually impossible to upload any documents to it from an iPhone. The physical medallion works really well, access to ...
Ship and staff fantastic
Food excellent
Room excellent
However -
Not sure what "PLANK" runs customer services.
I had the broadband, tips, drinks etc package x 2, although my partner doesn't drink and I only had a few wines each evening. That's an extra -
Upgrade to Princess Plus for £40 per person per day and receive below
Plus Beverage Package
Wi-Fi ...
The ship has returned to full capacity without the trained crew to cope.
Many guests reported major problems in securing a table in the restaurants on the first night.
Room service is a joke, If you like cold coffee delivered over an hour after you ordered it, then this is a perfect service. If you want hot food or drink then forget it.
The medallion app is hit and miss. If you order ...
This was our 7th Cruise since June 2021, we are Elite Loyalty with Princess and were staying in a top suite, so we expected to embark very smoothly and thats when some problems commenced.
We have sailed to the Norwegian Fijords quite a few times before, it is one of the most beautiful cruises you can experience, but we had always cruised previously in June, when it is a bit warmer. The ...
This was my first cruise with princess and overall we really enjoyed it.
Cabin - we were upgraded from an inside to a balcony prior to the sail date. This was also an accessible cabins so a really good size with a wet room, no complaints about the cabin. Cabin steward was lovely.
Food - Again no complaints plenty of choice, especially limestone in the buffet staff put portions out. ...
Having already cruised with Princess pre-Covid we felt confident that they would provide the same excellent service. Sadly we disembarked feeling very disappointed. Embarkation was a nightmare although apparently not the fault of Princess. We were kept in a holding car park for an hour and a half. Once onboard the deluxe balcony cabin was wonderful with the most comfortable bed I have ever ...
This was our first princess cruise we had high hopes and expectations after being sold the cruise by a 118 rep who couldn’t speak highly enough of princess
We had a very long embarkation and was stuck waiting in Southampton for over 3 hours this was g the best start but didn’t put us off
We found the ship very overcrowded and understaffed the service was pretty poor and the staff seemed ...
My husband booked this mini seacation as it was such good value. Southampton a couple of hours away so all good.
COVID testing process at the port nightmare for us and quite a few others. They check your vaccination details against your ID whilst in the very long queue! However, my NHS app wouldn’t load so we got pulled out of the mahoosive queue to get it sorted. It took about 10 minutes ...
The main purpose of this cruise....the Northern Lights.
Spoiler alert.....we saw them!
Having spent a couple of nights in London and Southampton pre cruise the day finally arrived to board the Sapphire. Embarkation was delayed due to a satellite needing replacing on the ship but after a few hours waiting in relative comfort we were onboard.
I had an obstructed window E212, a step up from ...