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6 Princess Bahamas Cruise Reviews

This cruise ship, as reported here, is truly for the elderly and they cater to that crowd. We are older, but we are not dead. We decided to go because of the price of the balcony $199.00 and the $250. OBC. We have been on nearly 20 cruises ... Read More
This cruise ship, as reported here, is truly for the elderly and they cater to that crowd. We are older, but we are not dead. We decided to go because of the price of the balcony $199.00 and the $250. OBC. We have been on nearly 20 cruises and this was an opportunity to try another cruise line so we did. YYAAAWWWNN. The crew tried to do activities, but no one wanted to play the poolside games so most were cancelled. The passengers are elderly and RUDE, disorderly and cantankerous. and YES, they acted very entitled as stated. We were on THEIR ship and they would let you know...lol. there was one very loud couple on the ship which I gravitated towards because they had signs of life and I wanted to suck it out of them...lol. But, the prudes on the ship looked at these people like they were trash, where I just saw a couple trying to have a good time. FUN NOT PERMITTED on the caribbean princess..lol!!! The staff is very indifferent. That Natasha in the dining room is a real treat....NOT!!! She should not be anywhere near passengers. Fernando from mexico in the buffet and Paul from romania in the Crown Grill were really nice. The food was so bad at dining I wish we had used all of our ship credit and just eaten at the crown. The food was a little better but Paul made up for all the days and nights of bad indifferent staff. The little latin guy at the front desk was so nasty and a sarcastic POS. The staff only spoke to who they wanted to speak to. once they spoke to the people in front of us and behind us, but not to us even though I gave eye contact and smiled. she just looked on past and said hi to the people in line next....wow! Before each show in the theater the CD would take the time to sell something and take up more time than was necessary after ALL the shows started late in the first place. It's like now that we have you trapped let us sell you something. The shows were a comedian who was bad the first night and not as bad the second night, but bad all the same...lol. The magic show.....well. There was only one dance and singing show on the last night. we skipped it and went to bed because we were just ready to get the cruise over with and go home already...lol. Don't get me wrong the ship is GREAT for senior citizens. This cruise product is truly for them and we can't complain about that. But, the staff could change their attitudes, but old people are old people. what can you do about that? They had the sanctuary for an upcharge that no one used to relax in....why? the whole ship is a sanctuary...zzzzzz...lol. This ship was so dull, even the souvenirs were boring. We had a hell of a time spending that 250 OBC...lol nothing to buy and the store was waaayyy over priced. The alcohol was priced right, but how much of that do you need? Princess Cay had nice band, but once again no one danced or paid attention to them. The DJ in the skywalker was really bad. He had the nerve to play that same boring playlist poolside...why? If we scattered off the floor in the disco, what made him think we wanted to hear it poolside. The main band seemed like they had a lot in them, but had to hold back on account of the crowd they had to cater to...too bad I think they had a lot to offer. We made the mistake of buying buckets of beer the first two days. Don't do that, just go to the wheelhouse (3pm) and skywalkers(11pm) everyday and partake in the 2-for 1 deals and you'll come out waaayy better. we had a balcony on the aloha. rooms was small. I asked for a robe at time of booking and got it essentially on the 3rd day. room service was stale if you could get through on the phone. when I got through, they acted like I had just disturbed them. The bartenders are the same way. I think they are rude because they know they will get tipped either way. Even if no one was in line they still would not acknowledge you same at the crown grill when I went to make reservations, they did not look up. same in the shops. the international cafe was terrible with bad service. they never spoke one word you just say what you want they get it and look over your head to the next person as they serve you. If I had been paying gratuity with anything other than the ship credit I definitely would have been in line with the elderly changing my gratuity rates...lol. over all, it was worth seeing that I don't EVER want to cruise Princess again. I'm glad I saw it at this rate. Any other rate would have irked me. Read Less
Sail Date January 2015
We were on the Dec 22-27th cruise to Cozumel and Princess Cay. We are experienced cruisers and have travelled on Ruby Princess, Royal Caribbean and Celebrity before. We go on cruises with the mindset that we are going to be flexible and ... Read More
We were on the Dec 22-27th cruise to Cozumel and Princess Cay. We are experienced cruisers and have travelled on Ruby Princess, Royal Caribbean and Celebrity before. We go on cruises with the mindset that we are going to be flexible and have a fun time! I have to admit I was disappointed though within the first 15 minutes of exploring the ship but tried to focus on the positives throughout the trip. We had 2 mini-suites on the 9th floor: D305 and D419. Our group consisted of 2 adults (ages 42 and 43) and 3 teens (13, 16, 17). Pros: Boarding process was a breeze. Very organized. Rooms were clean and the attendants were friendly. Balconies were spacious. Uncovered but worked well for sun-bathing. Nice variety of pools on the ship. Movies Under the Stars was a hit with my family. We especially enjoyed the pizza served on the pool deck, International Cafe, and the Casino. Nice movie selection in the cabin. Princess Cay was clean and offered something for everyone. A fun beach day! Cons: Pool towels were not available on Day 1. Must use beach towels from your cabin. Note: pool towels were older and need a refresh. Some of the furniture in the buffet dining rooms are showing their age and need to be replaced. The food selection at the buffet was odd and not appealing. There was a long line to get food at the buffet on Day 1. Something I have not experience on other ships. Passengers were grumbling. Noted a few young passengers with poor buffet etiquette so we did not return. (Ex: sneezing without covering mouth) The most alarming to us was the brown water (color of cola!) coming out of faucets and shower head intermittently in both cabins starting on Day 2. We were told this was happening on the starboard side of the 9th floor and a plumber would need to work on it. This continued through the end of Day 4. We brushed our teeth with bottle water (provided by us) and went to the pools and hot tubs vs taking a shower with contaminated water. This is an older ship that has doors in some common areas (busy pool/elevator areas) that you need to use your hands to pull/push vs being automatic. I was surprised Princess did not upgrade these doors to touch free to reduce germ transfer among passengers. We tried to ignore the flaws to the best of our ability and have a fun Holiday vacation. Would I cruise on this ship again? No. We much prefer the Celebrity Cruise Line. Read Less
Sail Date December 2014
My girlfriend and I just returned today from a trip on the Caribbean Princess in Ft Lauderdale and I wanted to take a few minutes to share some comments with you. In December 2012 we were on board the same ship for a 7 day trip. That was ... Read More
My girlfriend and I just returned today from a trip on the Caribbean Princess in Ft Lauderdale and I wanted to take a few minutes to share some comments with you. In December 2012 we were on board the same ship for a 7 day trip. That was our first time on Princess and it was absolutely spectacular! The shore and on board staff, the food, the shows all fantastic. It was so great that in October 2013 we were on Royal Caribbean Cruise Lines on a 12 day voyage from Barcelona and told everyone how much better Princess was that RCCL. At that time the only thing RCCL did that was better than Princess was their customer service was absolutely world class. So this year my girlfriend decided to book a surprise 50th birthday cruise for me. We were both very excited when she chose Princess and the same ship as the previous cruise, the Caribbean Princess. The day finally arrived and we headed to Ft Lauderdale for what began the worst cruise we have ever been on.....even worse than Carnival and that isn't saying much! We've both been on 8-9 cruises with several different line so we at least little experience with cruising. We entered the port, went through security with ease. We got in the line to check in and this where it all went south! We stood in the line for 55 minutes. Apparently some family at the front of the line had some issues with paperwork or documentation. After watching countless people in other lines move to the front and check in while we stood in the same place I finally went and got a supervisor and asked why this family was taken aside and let everyone else check in? The response: "get into a different line." Duh, why didn't i think of that. Except we'd have to get into the back of a new line an continue to wait. We arrived on board and were surprised to find our luggage was already at our room (but then again it did take us over an hour to check in). My gf had requested robes be in our room and we never got them. We changed into swim suits and went and laid by the pool for an hour, until the lifeboat drill. We went to the drill and then decided to return the the Lido Deck to enjoy some more sunshine. I went to get towels and was told they were out of towels and it would be another hour. WHAT? How can you be out of towels at the pool? That was poor planning. So we set sail and let our vacation begin. We walked down to the Crown Grill. We had eaten there on our first trip and it as fantastic so we went to make a reservation for one night. The Maitre'd that was there was very rude. When I inquired about a reservation he said, "we are full all cruise, you should have booked sooner, we have over 3000 passengers." No offer of apology, no effort to even try to get us in. Ok then, so we left. So we left there and went to Sabitinis and made a reservation and then went to the Wheelhouse Bar...the only highlight of the cruise (which I will address later). While at the Wheelhouse we heard another couple ask about the All You can Drink package for $49/day. We had no idea about this so we also inquired about it. We had already purchased a few drinks prior to that but the bartender told us that all we had to do was go to customer service and they would be able to credit the amount for us. So later that night we went to the Customer service desk. We met with Francisco. He said that he wasn't sure he could get this approved and would let me know the next day. I told him that the only reason we purchased the package is because we were told the money we had already spent would be credited. All he said was, "well I cant promise you anything" I said, "You cant issue me a ship board credit for the total I spent already?" He said, "I cant give credits for just anything." I said, "Well RCCL does." He said, "Well we aren't RCCL and we don't just issue credits for anything. I cant promise you anything and I will get back to you." So we left customer service, unsatisfied again. Day 2 was at sea. And here was another day where they ran out of towels. I just cannot understand this. Everyone on the ship is in or near that pool and you are out of towels...AGAIN? We were at the pool from 8am until 2pm and only had one bar service person come by and ask me if I wanted anything to drink. We had to go to the bar to get our own drinks and when we did it was 3 people deep waiting for the same thing. The continuation of the poor planning and poor organization we experienced throughout the weekend. We went to the buffet on Deck 15 and there were MANY times that the food was gone, not refilled and they just ran out...again poor planning! The floors were filthy! They looked like every table had little kids that had dropped food everywhere and no one ever bothered to clean it up! Denny's does a better job of keeping their floors cleaned. On a positive note the food in the dining room was much better. The two dinners we had at the dining room were very good, but the service was still a bit slow and disorganized. That evening we received a voice mail from Francisco that we were NOT going to be issued a credit for those drinks. I immediately called Customer Service and asked for a supervisor and spoke to Jefferson, who assured me that he would personally issue the credit for me and he did follow through and the credit was issued. That night we were watching a show in the Explorers Lounge and once again, no one came to offer bar service so we had to go get our own drinks. Day 3 was at Princess Cays.....ugghhh another disaster. The announcement was made at 8am that we had been cleared by the local authorities but due to tender issues it took us 90 minutes to get off the ship! We sat in the dining room from 9am - 10:30am! They announced that the life boats were being used as tenders and each boat could hold 150 people, but they called tender slip numbers in groups of 60-80. As a bit of advice you should have had towels either on the island or where people could get them at the tenders as there were a LOT of people that didn't know they needed to bring towels with them. So we finally got on the island at 11:00 am. The biggest shock of the trip was when we started to walk down the sidewalk and we see a Princess Cruise Line officer in a white uniform drinking a beer! We were so shocked by it my gf stopped and took a picture and sent them to Princess' corporate offices. We spoke to Customer service about it when we returned and I will let you know in a bit how that was handled. We made our way down the beach, found some chairs and snorkled for a bit. Luckily we brought our own snorkles as many people that booked excursions learned they were cancelled due to the tender issues and getting off the ship. We decided to eat lunch at 1pm and return to the ship. We got in line only to get to the food area and have to wait because there was no burgers or hot dogs ready. Well at 1:30 they closed the buffet. The last tender back was 3pm but they close the buffet at 1:30? We watched a lot of families with small children get turned away because the buffet was closed...again such poor planning. It literally felt like the Junior Varsity team was running the ship...2nd string, all the new people in training...just horrible. It was like the people in charge had no idea what they were doing. We took a tender back and stopped at Customer service. we showed them the pictures I took of the officer drinking and they took our name and cabin # and said the head of customer service would call after we departed. Later that evening I did get a call, but I cannot recall the gentleman's name that I spoke to. He told me that this officer was not working and is allowed to drink. I asked why he had a walkie talkie on if he was not working? He didn't know how to answer and I honestly felt like it was all a lie he was telling me. I told him that with everything that has happened recently with cruise ships and ferry boat disasters that my safety lies in the hands of Princess Cruise Lines and their crew and I should NEVER see an officer of a ship drinking beer. He said, "well he only had one beer and officers can drink as long as they do not become intoxicated in the event that there is an emergency they will need to be able to carry out emergency procedures." I asked how he knew that he only had one beer and again no answer. This is VERY UNACCEPTABLE! I also feel that someone needs to address the guest "flow" in the Horizon Cafe. Guest enter in one end, make a circle through the various stations and end back up at the entrance! You have to walk though the line a 2nd time to get to the exit. Also this area was extremely hot and seemed like the AC was not working in that area. During the night we constantly could hear an alarm going off in the crew area. It would go off about every 2-3 minutes and was loud and kept us awake half the night! We called the front and report it and it never got fixed. I do want to address the staff at the Wheelhouse Bar. The exceptional customer service and overall great attitude we expected for the whole cruise were in full swing here and in Sabitini's for dinner on our last night. While in the Wheelhouse bar we had the pleasure of meeting two of the best and most attentive bar tenders on the ship, Jery Mae and Geronimo, both from the Phillipines. I loved the Sorrento Sunset drink that Jerry Mae made for me and she even gave me the recipe so I can make it at home! I also LOVED our waitress (when we were not seated at the bar) Monika (I believe from Germany)...she was so pleasant and friendly and just an overall super nice person. The last person that I want to recognize was Tatiana from Ukraine that was our waitress in Sabitini's. It was very busy in there but she was very attentive and pleasant and we had a great meal with exceptional service from Tatiana. that is the only reason why the services got three stars instead of one. Overall we are extremely disappointed in Princess Cruise Lines. Although this was only our 2nd Princess Cruise we feel it may be our last. We are very fortunate to live 30 minutes from Fort Lauderdale and 60 minutes from Miami and our choices of cruise lines are unlimited. We expected more from Princess and were thoroughly disappointed. Read Less
Sail Date May 2014
Major flaws- played elevator music in the AM thru late mornings on the pool decks. Options for activities in the AM to late morning hours were card making and knitting. For REAL? My wife and I have cruised on NCL 4x , Carnival 2 x. ... Read More
Major flaws- played elevator music in the AM thru late mornings on the pool decks. Options for activities in the AM to late morning hours were card making and knitting. For REAL? My wife and I have cruised on NCL 4x , Carnival 2 x. Princess was by far the most boring. The entertainment in the evenings was pretty good. The magician was fantastic. The comedian was crude and allowed some old fart in the front row to take control of his 30 minute act. The ship was relatively new and built in Japan. Our stateroom was the best ever with a balcony and soft king sized bed. Food- don't get me started.... the worst ever. I actually saw and SMELLED baked fish and vegetarian baked beans on the breakfast items. I ate oats and grapenuts every morning. The lunch was just as disgusting on the buffet lines- the burger/hotdog bar was ok- probably the freshest item on the ship. Dinner was descent in the dining rooms. Stay away from the Fettucini Alfredo- gag and the heartburn was terrible. The last night they offered me filet medallions and shrimp which was a B+ at best. The stateroom guy Fredo was super nice. The rest of the staff was okay. The skinny englishman (I think he was the asst cruise dir) was pretty funny. He got the crowd stirred up on says at sail. Never saw the real cruise director except on the TV. The game shows were quite funny too. Some Irish host that was a member of the cruise staff was pretty cool. I beleive that NCL has them beat - especially on price, and food quality and entertainment. The rooms on the newer Ruby were actually nice. Read Less
Sail Date December 2013
After being told not to arrive before 12 noon , our cab arrived at the port at 11.30, we then queqed to get into the port which ran up the cab fare from the airport next door to 40 dollars for 2 persons. After eventually joining the long ... Read More
After being told not to arrive before 12 noon , our cab arrived at the port at 11.30, we then queqed to get into the port which ran up the cab fare from the airport next door to 40 dollars for 2 persons. After eventually joining the long queue to get on the ship, we finally boarded at 1.25 and went straight to the sanctuary. Very disappointing that it was already fully booked for the week, we were told to come each day before 8.00am and queue until the opening time of 8.30 to see if any loungers were available . To be honest we didnt want to spend our holiday waiting in line constantly so did not arrive until 9.00 each day, every time it was full. We did hear an employee advising customers who were staying on for the next cruise to book on tne morning of change over to guarantee them a space before any new guests arrived. I assume that is what happenned on our cruise ? We stayed in a mini suite on deck 12. The room was nice, and so was the bathroom which was a very good size. The balcony was terrible, it was sooo small. Two chairs with foot rests that stored underneath . The footrests were impossible to use as there was not enough room to pull them out. The room lacked sockets which made charging phones etc difficult. Bed linen was good and bed was comfy unlike the pillows whiich gave us both neck ache. The room steward kept a very low profile, we only saw him in the evenings when we returned to our cabin around 10pm and had to wait for him to finish the turn down. Cleaning was not very thorough. We ate on the anytime dining plan, food and service varied from great to poor, but more the lattter :( we tried to book the specialility restaurants but all were full . Each time we called room to try to book it took 15+ minutes for them to answer the phone. We ate lunch in the buffet restaurant which had a good choice and plenty of tables. We used the gym severAl times , it was a great facility and very underused. We walked through the casino one evening and saw people queueing 5 deep to play the slot machines! We didnt do the show's not really our thing. The most annoying thing was the lack of stairs mid ship, we prefer to take the stairs when possible and found it really inconvenient to have walk either to the front or back of the ship to find stairs. The lifts were constantly full and slow, at time we waited for 6 lifts before we could actually get a space in one! The laundry was useful and cost 4 dollars for a self service wash and dry . With just 2 ports on the cruise, the first being princess cays, we arrived a little late and had to wait over an hour in a lounge after getting a tender ticket to get on a packed hot tender to the 10 minute journey ashore. Having last visited princess cay 20 years ago, i was surprised that it hadnt changed. Long queue for the BBQ lunch , nice beach not a lot else to say. Grand Turk was easier to disembark and you immediatley are gretted by the carnival cruise shopping terminal which seemed completely out of place with the rest of the island. We grabbed a cab to the Osprey beach hotel , the hotel let us use their loungers ans we had the beach to ourselves all day ! We had lunch on the hotel and can thoroughly recommend their local fare. Sea days were noisy, we managed to get loungers in the retreat area , which we thought would be peaceful but the noise from various bands and piped music was so loud that even with my headphones on full blast my ipod was drowned out . By contrast noise level in the cabin was minimal . We took the walk off option and were placed in the 1st group due to depart at 7.00am , disembarkation was complete chaos, it took 20 minutes to get into the lift and then had to wait in a dining room, which was not suitable for hundreds of people and all their luggage. By 6.45 it was full to bursting with people having to wait elsewhere. We wont be cruising with Princess again, im sure we spent most of the holiday standing in queues!   Read Less
Sail Date October 2013
The best thing to say about the ship other than it brand new, is that the public rooms, EXCEPT for the casino, are very nice. It goes down hill from there. First, the staterooms, I had a balcony are a very small 222 feet. The furniture is ... Read More
The best thing to say about the ship other than it brand new, is that the public rooms, EXCEPT for the casino, are very nice. It goes down hill from there. First, the staterooms, I had a balcony are a very small 222 feet. The furniture is oversized for the room. Very poor layout. Second, the Men's restrooms on the Lido deck, by the buffet, are incredibly small. As long as we are on the subject, the layout of the buffet is very bad. There is only ONE station to get your Lemonade or Ice Tea, and they insist on bringing it to you, which takes forever. Unlike most other ships, the waiter/bus staff do not help people with disabilities in carrying their trays to the table. For a ship of 3000+ passengers they have a small, and very crowded casino. There is no room to walk around in. Even the Emerald Princess has a better lay out. It seems that they tried to add 100 extra cabins in a space not suited for it. Also it is not a friendly ship for people with mobility issues, as many decks do not go all the way through. While I know the ship was on one of its Maiden voyages and you expect some problems, the majority of the serve staff was NOT what you would call friendly nor service oriented, which has nothing to do with the newness. I would NOT recommend this ship to anyone. Read Less
Sail Date November 2012
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