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1 Helpful Vote
Sail Date: January 2018
We have sailed with Princess on 8 occasions which has included 1 previous trip on this ship so we knew what to expect about its age and condition. However in my opinion it is time to completely refurb or retire this ship as it is really ... Read More
We have sailed with Princess on 8 occasions which has included 1 previous trip on this ship so we knew what to expect about its age and condition. However in my opinion it is time to completely refurb or retire this ship as it is really getting too shabby and the constant sewage smell on the promenande deck makes it really unpleasant, The food quality is OK in the main dining rooms but appalling in the buffet - cold, drab and 'boring' food - no theme nights on our trip at all. Steak restaurant well worth the cover charge with great staff. At the main dining room our table for two request was met with a nightly 'eye roll' and grimace from the lady at the front desk - even when we made it clear we didnt mind waiting for a table it was the same response. If they dont want to accomodate this then they shouldnt offer it. The Happy Hour became a free for all with other guests carrying off baskets full of bottles and then drinking to oblivion on the promenade deck - who would have thought building beer bottle towers would have been a good idea on a moving ship ! Sun lounger hoggers abounded with no action taken and therefore it was difficult to get a good spot in the shade. Cabin was fine and as expected for an inside cabin and the cabin steward an absolute hero. There were some great passengers to chat with which always make for an enjoyable cruise but i'm not sure we will come back to Princess - giving Celebrity a go next time ! Read Less
1 Helpful Vote
Sail Date: January 2018
I just returned from 13 days on the Diamond Princess to New Zealand. Well..firstly the entertainment was completely NON-EXISTENT!! Each day that would hold events like "Guess the Price of the Painting"...some crappy piece of ... Read More
I just returned from 13 days on the Diamond Princess to New Zealand. Well..firstly the entertainment was completely NON-EXISTENT!! Each day that would hold events like "Guess the Price of the Painting"...some crappy piece of colour that was suppost to be attractive. Come to Efys..You could win an original piece of jewelry. Once again crappy costume jewelry. We played a game one day throw a ring around a Champagne Bottle. You line up for hours and whoever get the ring around wins the Champagne..this is today's entertainment. The Theatre hold about 200 people with a ship carrying 2000. Half of the entertainers are staff trying their best. My friends sheets had not been changed in 14 days! The food in Buffet for breakfast if you dared get up after 7.00am this was the only place open was Stone Cold!! The Bacon, Eggs, Toast. One day I saw a stack of about 50 piklets come out I waiting to they were set down...surprise surprise every one of them were Stone Cold! Most passengers were over 70 with their sticks and walking frames. They told us they were happy to sit in their cabin and read a book for Entertainment! The staff said they were treated really badly..one half day off in 3 weeks and stuff all for wages. The ports were great we booked the same excursions on land for about $70.00 that Princess Cruises were charging $250.00 for. Neither I nor my friend will ever ever travel with Princess Cruises again. So if you want a "fun/relaxing holiday with some activities GO TO ANOTHER LINE...this one should be known as The Crusing Nursing Home. Read Less
Sail Date: January 2018
It is a long flight from Kentucky to Sydney so we got in one day early to acclimate. That went well. We stayed at the Russell Hotel right in The Rocks and it was just a short walk to the ship in the morning. It was so convenient also that ... Read More
It is a long flight from Kentucky to Sydney so we got in one day early to acclimate. That went well. We stayed at the Russell Hotel right in The Rocks and it was just a short walk to the ship in the morning. It was so convenient also that Princess has an early check-in for luggage at 9am. We dropped off our bags, took a walking tour and had a great lunch. Our checkin time was 2pm, and we loved that. We hardly ever waited and were in our cabin by 2:30, unpacking our bags which were already there. So easy. We love doing trivia on ships and that need was filled well. We like it when trivia is in the same venue as happy hour, which it wasn't here. We enjoyed the port presentations, but we did get some incorrect information about a shore excursion we wanted. We worked around that. We were disappointed that we didn't get to see many shows. We don't stay up long enough for the late ones, and the early ones were always full. As always, however, there is always plenty to do. As for the ports, this is the problem. There just isn't enough time. We were in Auckland at noon and left at 5:30. We tried the Hop-on/Hop-off bus and really got a bad deal because it quits some pickups at 3:30. I think the only thing you can do there is shop. Tauranga was great, we had lots of time to see the vicinity. Napier arrival was at noon also, until 7pm. We got around but it is a charming town that would have been fun to see more. We missed Akaroa completely for weather. Then Dunedin was a true screw up by Princess. We arrived at 8, our tour was to begin at 9 so we were real near the front of the line. We didn't get off until nearly 10 due to some issue about buses taking us to the terminal. Several people missed tours. We saw the area, but Princess made it a really hecktic day. The tour through the Fiordland National Park was great, and the park ranger who joined the cruise did a great commentary. Food and drinks in NZ are expensive so knowing your room and board are covered on a cruise helps with the budget. However, you really don't get to see a lot of the country on this cruise. If you mostly like sea days, this is for you. Were I to advise someone about a NZ cruise, I would look to go from Auckland, ensure there is a lot of time at each port, maybe even overnights. Read Less
1 Helpful Vote
Sail Date: January 2018
We had to cancel a previous cruise to New Zealand, with this cruise being our first of NZ and on Diamond Princess. We selected this cruise as it was when the weather should be the best and after the school holidays, there we 500 children ... Read More
We had to cancel a previous cruise to New Zealand, with this cruise being our first of NZ and on Diamond Princess. We selected this cruise as it was when the weather should be the best and after the school holidays, there we 500 children on the previous Diamond cruise to Fiji. It also coincided with our 42rd wedding anniversary. Having cruised on the Golden and Emerald previously, it didn't take long to familiarise myself with the ships layout. We selected anytime dining and after enduring waits of up to 20 minutes at the Santa Fe dining room, we changed to the Pacific Moon and had no problems getting a table, thanks Mario. Our cabin, C507, was spacious and located close to stairs and lifts in the middle of the ship. The on demand TV system was riddled with problems. Various different error messages were displayed onscreen. After 3 service calls I gave up contacting them. Others I spoke to around the ship also experienced problems with their TV. I was surprised to find current release movies such as Three Billboards Outside Ebbing, Missouri. I viewed this movie in the Princess Theatre and it was not modified. We went to Sabatini's and Sterling Steakhouse and enjoyed the extra attention you get compared to the dining rooms. Auckland was our first port of call and we arrived at midday and our visit coincided with a public holiday celebrating their Anniversary. There were street performers, pop up food outlets and RNZ Navy ships open for inspection right were we docked. We took a 90 minute cruise around the harbour and followed it up with a ferry trip over to Devonport. The weather was fine and warm. At Tauranga we had a private tour with Hinterland Tours to Rotorua. This tour was excellent with a visit to Whakarewarewa which is Rotorua's only Living Maori Village, and included a cultural show. We were also fortunate to be able to view the geyser's doing their thing. Napier was another midday arrival and another private tour. We went with Hawkes Bay scenic tours in a 14 seat mini van. Highlights included Te Mata Peak, the Art Deco Cities of Napier and Hastings and rural drive. In Wellington we used the Hop On Hop Off bus. The "bus" used is a mini 14 seater. The route gives a great introduction to Wellington. Most people got off at various stops, we stayed on to complete the circuit and joined the bus later in the day to get to the cable car. Due to the aftermath of cyclone Fehi and the 6 metre seas and 50 knot winds, we were unable to visit Akaroa. The Diamond Princess handled the conditions very well with little noticeable movement. This was commented on by many on the ship. Port Chalmers was our final port of call and we shared the port with the Golden Princess. We had booked the Taieri Gorge By Train trip with Princess as they had the monopoly on the train. My previous booking direct with the Dunedin Railways was cancelled citing the excuse: "due to a glitch in our system" ! The Princess booking was $400 extra. Finally, we arrived at Fiordland with overcast sky's quickly clearing for a perfect day to visit Dusky, Doubtful and the highlight, Milford sound. The dis-embarkation went to time and like the embarkation very smoothly. We will be cruising again to NZ with Princess next year. Read Less
Sail Date: January 2018
This was my first cruise. I was not planning a cruise but my good friend invited me to go with his family. I was reticent about cruising but felt that I could survive for only 12 days. Having visited New Zealand twice before, I knew what ... Read More
This was my first cruise. I was not planning a cruise but my good friend invited me to go with his family. I was reticent about cruising but felt that I could survive for only 12 days. Having visited New Zealand twice before, I knew what to expect when we arrived in that country. I was pleasantly surprised and found the trip very relaxing and quite enjoyable as we had great company and met lots of interesting people. Being from an agricultural background, I equated the experience with that of cattle in a feedlot. There is a surfeit of highly attractive food and drink available and one is in a confined area, so the inclination is to lie or sit around most of the time, often talking, moving only to revisit the food areas or refill the glasses. The food was excellent, as were the beverages, and my expanded waistline bears testimony to this. The service provided by the staff was second to none, particularly that of the waiting staff who served us in the International Dining Room. Ronaldo and Natalia were superb in dealing with all of our needs, often producing things before we even asked for them. They are to be highly commended for the way they performed their roles. We did not undertake any shore excursions as we considered they were over-priced and would cover much of what we had seen on previous visits. However, we enjoyed our self-guided tours in Auckland, Tauranga, Wellington and Port Chalmers. In Napier we enjoyed a great scenic drive with family members (from Gisborne) to Te Mata Peak, Silenci Vineyard etc. and sampled some good local wines. The night entertainment in the Princess Theatre was of a high standard and was very enjoyable. Fiordland was very impressive and Milford Sound was its usual brilliant best. Read Less
Sail Date: January 2018
We absolutely love cruising to New Zealand and as we have our own business we are limited in the length of time we can be away from it. Therefore between 7-14 days is the maximum, which makes New Zealand a perfect destination, it's so ... Read More
We absolutely love cruising to New Zealand and as we have our own business we are limited in the length of time we can be away from it. Therefore between 7-14 days is the maximum, which makes New Zealand a perfect destination, it's so beautiful and each port of call is so varied....The amazing scenery is absolutely breathtaking. Cruises are the perfect getaway with everything catered for, especially on Princess Cruises with lots of time to just chill-out and relax, meet new friends, have fun and spend quality time together, which was our main focus for this holiday Our cabin steward was fabulous and kept our room stopless, as for all the rest of the crew & staff, they were all amazing and friendly. The shops were good and I have to admit that I did visit :"Essence" several times to stock up on a couple of perfumes. The only thing I missed was the lack of the "Internalial Cafe" that Princess Cruises have on several of their ships...Hopefully this is something that they will introduce on Diamond in the near future. We have cruised with many different cruise lines over the years, but our first preference is Princess as they've kept to the traditional cruising experience with promenade decks, traditional afternoon tea, stunning restaurants and lovely deck areas. Also with a varied age group of passengers. All the staff and crew are friendly, helpful and nothing is to much trouble for them... I can't wait until we sail again and we always make sure we organize a prepaid deposit for our next booking before our cruise ends...which is excellent value at only $100 PP plus you can either book when ready with either Princess or your choice of travel agent, plus receive onboard credit... Read Less
1 Helpful Vote
Sail Date: January 2018
Wanted to see Kangaroo Island.was very dissapointed with the tour we did. Needed to be able to get food, as we did an afternoon tour, at lunch time, can't take food off the ship, and nothing open to get any on land. Port Lincoln was ... Read More
Wanted to see Kangaroo Island.was very dissapointed with the tour we did. Needed to be able to get food, as we did an afternoon tour, at lunch time, can't take food off the ship, and nothing open to get any on land. Port Lincoln was great, very friendly and helpful. We did a hop on hop off bus, to see different things, guide was very knowledgeable and friendly. There was a train station where we docked in Adelaide so caught the train into the city, to look around. The entertainment on the ship was great. Being on the ship for Australia Day, the activities and music on the pool deck was good fun Meals in Buffett and restaurants was top class Majority of crew were friendly and helpful. There was plenty of lifts on board, that very rarely crowded, normally only a few in them. Over all a lovely cruise Read Less
1 Helpful Vote
Sail Date: January 2018
Chose this cruise because of the time of year and number of nights and because it departed from Melbourne and returned to Melbourne (round trip). Entertainment excellent, cabin great, ships cleanliness and lovely food. Travelled with a ... Read More
Chose this cruise because of the time of year and number of nights and because it departed from Melbourne and returned to Melbourne (round trip). Entertainment excellent, cabin great, ships cleanliness and lovely food. Travelled with a disabled family member. Cabin catered for the disable passenger. From the larger cabin door, spacious room and bathroom facilities. Only negative thought on disabled cabin was that it was at the very end of the ship, so going to the Princess Theatre meant walking from one end of the ship to the other. A disabled cabin in the centre of the ship near a lift foyer would have been better. Understandably the passage ways are narrow so not having to walk past cleaning trollys would have been easier. Otherwise entertainment was wonderful. Mocktails were fantastic. Variety of food great. Berninis and Donetello was great, food, waiters and ambience was excellent. Overall wonderful experience. Read Less
1 Helpful Vote
Sail Date: January 2018
Three girlfriends and myself decided to treat ourselves to a birthday cruise as we were all reaching a milestone birthday this year. Picked this cruise more for timing than destination but was not disappointed. Very happy with all aspects ... Read More
Three girlfriends and myself decided to treat ourselves to a birthday cruise as we were all reaching a milestone birthday this year. Picked this cruise more for timing than destination but was not disappointed. Very happy with all aspects of the cruise except one entertainer and meals got a bit repetitive but plenty of food thru out the day. Lovely staff, very thorough on cleanliness and overall very enjoyable. Getting off at the ports went smoothly and well organised. Staff and crew were very pleasant and helpful. Walking around the ship was not crowded and the line ups for the buffet or dining rooms was also very well run. Plenty of entertainment was happening and we walked around each night listening to what was been presented in each area. Embarkment was well run and very quick with staggered arrival times as was disembarkment. Hint as we had two cabins with two girls in each we made sure we put are cases out together and made collection easy to find at collection point. Read Less
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