the staff on sapphire seemed to just be going through the motions there were many we spoke to and they were just looking forward to getting off in Athens and Rome (contract finishing) , the onboard entertaiment was boring to say the least there is only so much violins that a person can listen to (37 days) thats all that seemed to be on in the piazza area (boring) the cruise director and manager ...
We cruised with Princess some five years ago, and loved it. Food was amazing, service exemplary and cabins comfortable. We were excited about this cruise around the Far East.
Oh dear. Embarkation was in Singapore. Fairly efficient if your a sheep.... One holding pen to another, and eventually we got on board. Obviously straight to the buffet. There we were met by a long line waiting to get in. ...
Like princess Cruises before and friends Go out together to have fun
Very disappointed the room services person never smiles and not friendly at all
And the international dinning room waiter very unprofessional
After complaining to the PIC and
It did not received any Apology
From either the waiter or the person in charge Especially the waiter ignore us after that
Encounter ...
Southeast Asia was on our bucket list. We looked at the various itineraries and chose Princess. We flew in a few days early and went to Cambodia to see Angkor wat on our own as it was also on the bucket list. It did not disappoint. If u have the opportunity to do so, do it. It was the most Amazing place and the Cambodians could not have been more friendly and helpful. We stayed at the Saem Siem ...
Original ship boarding time was 2pm. Princess sent out notice of 3hr delay because of Chinese Fingerprinting of passengers. Sent out 2nd delay for 2hr because of Fog & late arrival. We arrived at terminal at 5pm to find about 2500 people stuffed into terminal waiting. They finally started boarding the "Elites" around 7pm, and we started about 8pm.. Had to trek thru rain to Chinese Immigration ...
This ship needs a major overhaul as it really starting to look ragged the cabins decor need a major revamp shower head kept falling down aircondition in cabin did not work properly we had it set on the highest possible but still woke up sweating at night.
Very poor quality food in the Horizon breakfast always the same
Now they changed the coffee card system when you buy this it goes ...
Response from TaylorW, Social Team, Princess Cruises
Hi dutchopa, we are sorry to hear you had a disappointing cruise aboard Diamond Princess. We strive to provide a top-notch cruise vacation for all of our guests and are truly sorry this is...
Never cruised to an Asian country before.
Could not have an orange juice at lunchtime without paying for it.As orange juice is free at breakfast only.
Food in the dining room not very good soup too salty, prawns soggy, size of crayfish is half the size of my little finger after peeling it. Meat to tuff
Ice cream no flavour just sweet it’s like eating frozen sugar
Staff where pestering ...
We chose this cruise as it offered an interesting itinerary at the only time of year that we can travel. This was our fourth cruise but first with Princess.
Positives include
* Seamanship demonstrated by the Captain and his crew as the ship sailed through some particularly nasty weather should be congratulated. Passengers were as comfortable as possible in a dreadful storm.
* Our ...
Response from TaylorW, Social Team, Princess Cruises
Hello Jacinta, we are truly sorry to hear that your recent Sapphire Princess voyage did not meet expectations. We strive to provide the best possible onboard experience for all of our guests...
First the short "PRO" list:
1) Great service,
2) Meals were good,
3) All but one excursion was very good,
4) Finishing of the (renovated 2018) ship was very good, as expected.
Before I begin the "CON" list, be aware that Princess misleads you. We bought what we was sold as an 11 night Southeast Asia cruise. Princess doesn't tell you that it's actually a 3-night and 8 night ...
My wife and I embarked on a 8 day Japanese cruise aboard the Diamond Princess, taking in Yokohama, Nagoya, Osaka, Okinawa and Taipei.
This was our first ever cruise during which time my wife's birthday fell.
We were told beforehand by other cruise passengers that we would have a fantastic experience - but sadly that did not come pass, as you will see detailed below.
At each destination ...