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961 Princess Asia Cruise Reviews

Went on this cruise for our 10th wedding anniversary expecting a luxury cruise liner and something a bit more special than other cruises we've been on. Very disappointed in the whole cruise from the old ship, brown decor, small ... Read More
Went on this cruise for our 10th wedding anniversary expecting a luxury cruise liner and something a bit more special than other cruises we've been on. Very disappointed in the whole cruise from the old ship, brown decor, small balcony cabin and the inconvenience of just about everything in the cabin faulty or not working at all. Shore visits were disorganised which made time on shore shorter. Getting on tenders took an hour. Paid for shuttle (via ship) to go to markets in Vietnam only to find it was only a supermarket with no shopping for trinkets or gifts. Maintenance being done most days on ship limiting guests use of areas. Food was as expected on a cruise - good enough. Limited shaded areas outside - not enough for the amount of guests to escape the hot sun by the small pools. Not a cruise for children/teenagers as the average age would have been 70 years which made most entertainment a bit boring for the younger guest. However ocean was smooth as a lake and every day was sunny. Read Less
Sail Date September 2019
The cruise to Sydney via Vietnam (3 ports), Indonesia (1 port) plus Darwin and Brisbane commenced in Hong Kong.. Expectations were high as we had heard positive things about Princess line and we had been assured by our travel agent that we ... Read More
The cruise to Sydney via Vietnam (3 ports), Indonesia (1 port) plus Darwin and Brisbane commenced in Hong Kong.. Expectations were high as we had heard positive things about Princess line and we had been assured by our travel agent that we would have an excellent time with all our requirements being met. WRONG!!! We ate in the "Steakhouse" on the first night out of Hong Kong. By paying a surcharge to dine in a steakhouse one would assume you would be eating steak! But no! Steak cost an extra surcharge on top of the surcharge! However, the seafood and service was excellent. We had been assured that there would be no trouble in obtaining a table for two in the main dining room. WRONG! It took three days of arguments, disinformation and misinformation before we were able to obtain the required table. In the meantime we shared food in the buffet with hordes of (quite often) inconsiderate and rude (mainly Asian) travellers. Tables were at a premium at normal dining time. Food was adequate. The Regency Dining Room has an excellent menu with excellent staff. Service was amazingly efficient and we would recommend it for any meal - IF you can get the table you want. Shore excursions were overpriced and poorly organised. It took literally hours to get guests off at Ports where tenders were required. This impacted on the time left to actually do the tour, and we had one tour cut short as a result - but there was no monetary refund. Disembarkation at Australian ports was amazingly efficient. We didn't even attempt to get off the boat in Bali when we saw that only three lifeboats plus one charter boat were available to offload the 1500 plus passengers for their tours. Simple maths would have told the organisers that offloading and re-loading would take up to five hours on an 8 hour stopover! Internet access is available - at $25 for 24 hours (using your own computer). The internet speed is incredibly slow; it drops out quite often; and if you cross a time zone, your 24 hours is reduced accordingly. We were woken at night, on three occasions, by the overpowering smell of sewage. On checking, I found the smell spread throughout the entire deck area. This also happened on several occasions during the day (various decks) and the early evening - including in the bar area on deck seven on one occasion. Entertainment was great at first, but after a couple of weeks we became tired of hearing the same music played by the same musicians every day.Other daytime entertainment was provided by a tired (looking forward to a new contract with the cruise line in Alaska) Cruise Director. Evening entertainment was, at times, quite puerile. Enough said. A cooking 'exhibition' in the Princess Theatre was spoiled by the infantile acts of the Maitre d'Hotel. A wine tasting 'experience' was just that - an "Experience" - one we hope we can forget. Chateau Cardboard would be far better than some of the wines proudly displayed by bored staff - but for which you had to pay for the priviledge of tasting. The cabin (apart from the sewage smell) was o.k. The Steward was perfect. There was ample room although the late night parties in some cabins were a bit hard to tolerate. The class/caste system proudly promoted by Princess is almost intolerable. Sure, reward regular Cruisers if you want, but don't continually point out that the "plebs" will need to cruise 'witrh us' x number of times before they, too, will be elegible to attend free cocktail; evenings, rub shoulders with the shipboard gliterati etc. I have absolutely no desire to be 'entertained' with tales of other peoples' prior cruises or the amazing talents of their incredibly (no doubt) intellectually gifted grandchildren - thus attendance at such events (and dining at a table for 10) is not on my list of priorities. The cost of alcohol is totally exorbitant. $13 for a glass of wine that can be purchased on shore for $15 per BOTTLE. I doubt that we'll be lining up to cruise with Princess Lines ever again. Read Less
Sail Date September 2019
I chose this cruise because of the destinations ie Vietnam and Australia. I had read some poor reviews before taking this cruise on Sun Princess but I gather it’s mostly people who like a whinge who write reviews. I believe in trying it ... Read More
I chose this cruise because of the destinations ie Vietnam and Australia. I had read some poor reviews before taking this cruise on Sun Princess but I gather it’s mostly people who like a whinge who write reviews. I believe in trying it and see for yourself. Yes the ship is getting old but we loved every bit of this ship. From the atrium to the 24 hour cafe to the Marquis dining room and especially the hot dog burger bar on deck 14. The food was excellent and covered everyone’s tastes. Some people complained the evening entertainment was too short but I found 45minutes long enough especially if you were on the late sitting for your evening meal. If you want a table for two for dining you should book the fixed dining restaurant and book the table before cruising. If you are in the other restaurant you just wait for a few minutes for a table to become free. I found no one upmanship regarding ‘elite’ guests. On the contrary the two couples on our table hid the fact. We took 3 cruise organised tours and they were excellent. The Ho Chi Min city tour was rather expensive but we had no choice as there were no other means of getting there. The ship docks at a container port miles from anywhere. The stewards were excellent and went out of their way to please you. We had an amazing time. We made many friends who added to our enjoyment of the cruise. I didn’t think the drinks were expensive. Much the same price as I would pay at home. Remember when $13 dollars for a glass of wine is quoted this in Australian dollars. And yes I can buy a bottle of wine from Aldi for the same price as a glass on the ship but you’re drinking it on a beautiful ship like the Sun Princess. Loved it! Read Less
Sail Date September 2019
We booked the nine day version of this cruise as a complement to a land tour of Japan. In most respects, it met our expectations, but there were definitely some aspects that were disappointing. This circumnavigation of Japan was an ... Read More
We booked the nine day version of this cruise as a complement to a land tour of Japan. In most respects, it met our expectations, but there were definitely some aspects that were disappointing. This circumnavigation of Japan was an excellent, well-balanced itinerary out of Yokohama. What impressed us the most was the number of ports (three in total) visited on the Sea of Japan coast. This is an area of the country that does not seem to see many cruise ships, so it was an appealing aspect of the itinerary. We also appreciated the opportunity to visit South Korea through the port of Busan. For future cruises, it would be nice if Princess could add a port on the island of Kyushu. We booked shore excursions through Princess for each port. Generally, these were well-organized and efficiently run. There was a good variety of offerings, with something for everyone. The process of getting off and back onto the ship was relatively painless, although we were a bit in the dark about the process of retrieving goods that were taken and held by security until the end of the cruise. More information on this procedure would have been welcome. In terms of the running of the ship and service onboard, there were positive and negative aspects. On the positive side, the Princess waiters were excellent, with outstanding service in the Savoy dining room, although the cuisine could be a bit hit-or-miss. The food was generally very good, although two evening meals were substandard due to under or over-cooking. With half of the passengers being Japanese, there were many more Asian dish choices than what one would normally see. The service in the Horizon Court buffet was equally good. We had one evening meal at the Italian premium restaurant, Sabatini’s. Again, the service was excellent, but the food was a little disappointing. For example, the lobster served in the Savoy dining room was superior to what we had in the premium restaurant. Finally, we were regulars at the afternoon tea service in the International Dining Room and really enjoyed the white glove table service and tasty goodies that one usually finds at high tea. The cabin housekeeping service was also a bit unpredictable. Our first cabin steward was sub-par, to the point that we were about to complain. However, after two days, we got a new cabin steward who was so dedicated and attentive that he made up for the first one. The entertainment was good. There were three production shows, of which two were very good. We also enjoyed the other acts, especially the rock violinist, Katei. We really appreciated the demonstration of traditional Japanese comic storytelling, rakugo. We were disappointed that Princess did not take the opportunity of being in Japan to showcase more Japanese talent, such as a J-Pop group or a Kabuki theatre performance. On the negative side, the ship appears tired, with several evident maintenance issues and some areas of the ship being downright filthy. One of the ladies' toilets near the atrium was constantly malfunctioning, and ceiling fans in the dining section of the Lido were covered with so much encrusted dirt that it would have failed a health inspection. We saw at least one instance where a wall had to be torn out to fix the plumbing, and many parts of the passageways showed damage from years of wear and tear. Some of this should certainly have been addressed by the crew, while other issues will require the resources of a full refit. Other parts of the cruise also misfired. On both occasions that we chose to catch a movie on the pool deck on the big screen, the sound system malfunctioned. We also had a total screw-up with room service delivering the wrong items to our cabin. Additionally, we were also taken aback by the way that Princess seems to be nickle-and-diming more aspects of the cruise. For example, the Japanese baths which are unique to this ship were advertised as an appealing feature, until we discovered that you had to pay for each visit, more or less like spa experiences. On the whole, we enjoyed our cruise on Diamond Princess. The itinerary was great, and the crew for the most part was excellent. Nevertheless, the ship needs a lot of work, and we were disappointed by other aspects of the cruise. As a result, only an average score was earned, with lots of room for Princess to improve this unique Japanese experience. Read Less
Sail Date September 2019
We chose this cruise because it went to places in Japan we could never get to easily in the time. We enjoyed all the excursions and took advantage of the opportunities they afforded. Definitely worth it for the excursions. But the ... Read More
We chose this cruise because it went to places in Japan we could never get to easily in the time. We enjoyed all the excursions and took advantage of the opportunities they afforded. Definitely worth it for the excursions. But the stateroom was half the size of staterooms on P&O cruise ships. The shower was over the bath which is not suitable for people with mobility issues. The bathroom was so small you couldn’t get changed in it. The toilet was in the bathroom not separate which was an issue when sharing with a friend. The Club Class dining was average with no options for Japanese cuisine. Got charged for a Yoga class which I walked out on because the instructor was doing starjumps. Not exactly yoga. Had a reasonably priced wine option for the first couple of days and then a more expensive wine was the only choice. Went from $35 to $51 which made a significant difference. Read Less
Sail Date September 2019
I love this cruise, not only you visit many exceptional cruise ports, you experience the Japanese cuisine and interact with many Japanese guests (60%) on the voyage 80% of The cruise ports are far away from the port terminals. Cruise ... Read More
I love this cruise, not only you visit many exceptional cruise ports, you experience the Japanese cuisine and interact with many Japanese guests (60%) on the voyage 80% of The cruise ports are far away from the port terminals. Cruise port shuttles are expensive. It would be nice if Princess to cover this cost The services are exceptional but the ship shows it age The layout of the main decks 5, 6 are so confused. You have to use deck 7 or 5 to go to a certain restaurant or spots on deck 5, 6 The 7:30 pm show is at the preferred time schedule. Seats all are taken 15 minutes before the show. The seats are very tied, narrow, no room to serve drinks before the show I love Japanese cuisine served on the cruise. There are more Japanese guests than American guests, we feel like we are submerged Japanese culture totally. Love it Read Less
Sail Date September 2019
I had not been on the Diamond since its first year in Alaska. The ship is in good shape and has been renovated to the tastes of the Asian clientele it now mostly serves. Our trip from the airport took about 2 hours and was a pleasant ... Read More
I had not been on the Diamond since its first year in Alaska. The ship is in good shape and has been renovated to the tastes of the Asian clientele it now mostly serves. Our trip from the airport took about 2 hours and was a pleasant drive. We wee on the ship and in our room in about 15 minutes total time from walking off the bus. Our room was a standard room B612. The lamps have a plug now so it makes life easy in the electronic age. Our room was clean, and they only make the beds, they did not change out pillows or anything like on some others. The steward also did not put the luggage protector on the bed, so maybe that isn't done either. Despite being Elite we did not get our upgraded amenities in the bathroom until I asked at day 3. He also did not provide our section the shopping bag unless we asked. The beds were comfortable for me and our room was right below the covered pool so we did start to hear the chair set up around 4am every morning. The ship leaks in places, especially after it rains, I had my cashmere sweater get soaked down the back one evening in the HC when the ceiling leaked. Speaking of the HC, the service for us was terrible. It seemed at times that they would ignore some passengers while catering to others. At one point I took a water pitcher and refilled my water and some other nearby tables. The table situation is also crazy, they allow saving of empty tables, were talking a stretch of 30 tables could be empty and "saved" which meant you were stuck with a tray of food and nowhere to sit. Food was boring, the menu was lacking and began to repeat early. Not much variety here The internet was okay, but that is the case with internet at sea. The internet manager was the rudest person I met on the ship. Many of the staff was wearing Carnival shirts the entire cruise. Seemed odd, I know they are the parent company but it didn't seem Princess. The ports were nice, but many were very remote, so the drive to town could take a bit. Some towns were not the greatest for touring on your own and needed to take a excursion. The tour guides English is not the best, they can be quite difficult to understand and a few things were lost in translation, One one log bus ride, the guide attempted to play a game. I would have rather had the silence. Also, on long tours you may not get back at the time you expect. On one day we were the last people on the boat. The best part of the trip was leaving the ports. Many put on shows for those of us lucky enough to be on the port side. Singing, dancing and even a bit of a show. When the Diamond docked in one port for the first time, we were welcomed by the governor, the mayor, and many other dignitaries. There was a presentation on the ship and a dance performance by children that lasted nearly 45 minutes in the humidity on concrete. Then we had a band play until we left. It was quite nice I really liked Captain Genaro Arma, he was the best captain I have seen or heard. He was very involved in the day to day operations giving the guests the updates himself. He showed up where he said he would be, he had some signed Stanley the Bears you could purchase in the gift shop and seemed to love his job. I would have felt safe in any weather with him at the helm. Our last day at sea we had a problem and it was quite upsetting . They called our cabin and said that they after cruise excursion we booked we could not have. They could not accommodate our transfers to the hotel after or our luggage on the bus. They also said that they could not honor our transfers from the hotel to Narita and they cancelled everything. Leaving us in a panic at sea. It was past 5 in California and there was a hurricane in Florida so we could not get in touch with anyone. We ended up having to buy new airline tickets and transfers to get home since. When we got home Princess said the ship was wrong, so now we are left in limbo about the costs we incurred. The shore excursion staff and the Captain Circle host were of no help. It wasn't the best cruise, and it will be a while before I cruise again. Read Less
Sail Date September 2019
1. The day before the cruise a Typhoon hit Tokyo. We understand that you cannot do anything when mother nature hits but there was no communication, no notifications or emails from Princess explaining that there is a delay in the cruise ... Read More
1. The day before the cruise a Typhoon hit Tokyo. We understand that you cannot do anything when mother nature hits but there was no communication, no notifications or emails from Princess explaining that there is a delay in the cruise ship coming back into port due to the Typhoon and that there was any delay in embarkation. There should have been an initial email warning of the approaching Typhoon and a subsequent email stating the delay on embankment. In this case we could have spent the day doing other things than sitting around a hot and sticky cruise terminal from 10am until 6pm waiting to embark. 2. The conditions while waiting at the cruise terminal was appalling. There was no air-conditioning. If there was, it was negated by the opened front doors as you approached being left open bringing in the hot air. There was no airflow once inside and the air was stale, hot and sticky. I nearly passed out from the heat and I even witnessed a few older people passing out. To me this is simply unacceptable. It could be likened to a scene from a war camp! 3. There was no offer of any water, wet towels or anything to help with coping in these conditions. It made the wait very uncomfortable and upsetting for everyone there. This was a cruise we were really looking forward to but so far the disappointment and state of the organisation of the cruise was the start of the cruise from hell. 4. Once we finally got onboard, we were then told that there would be a delay in departure until later that night. Then we were told that they could not organise a pilot or tug until 2am at this time we were starting to get fed up and just wanted to get back off the ship in disgust. We were then informed that we would be departing at 6am the next morning and that they were still waiting on 250 cruise passengers and 30 staff members to arrive at the port. 5. This meant that we had to miss the first stop at Ishinomaki which we were really looking forward to and it meant yet another day at sea. We were very disappointed with the way this was handled. 6. The days at sea were really long. The princess patters on the days were filled with activities that did not appeal to the majority of the Caucasians that were on the ship. My father (72 years old) who was travelling with us was so bored during the sea days that all he did was sit around the explorers lounge and drink. The only highlight of the day was the trivia and even then it was not that exciting to talk home about. 7. Our first port stay in Hakodate started off terrible. What we were not informed about is that the ship itself was docked so far away from the main attraction areas that you had to purchase a shuttle ticket of USD$15.00 per person, get in a cab or just fork out on a tour. This was the common theme for all the port stays ahead and with 4 people to pay for, it ended up being a very expensive cost which was not factored into our budget. This was really upsetting. 8. We were highly disgusted at the decline on services provided from our last cruise with the Diamond Princess which had free shuttle buses, offered bottles of water as you got off the ship to explore for the day and bottles of water on return back to the ship. The location of the ports was in walking distance of all the main attractions in Japan and you did not have to keep putting your hand in your pocket to pay for the shuttle services or cab fare. This particular cruise was a real letdown and we felt we were getting ripped off at every place we visited. 9. The most stressful part of the cruise was the time it took to get through immigration. Standing in queues in the heat for hours with no water or wet towels offered, just to get a passport stamped was not pleasant and cut majorly into the time we had at the ports. The worst locations were in Busan and Hiroshima. Hiroshima had the time scheduled from 7am until 6pm. They were late in setting up the immigration in the makeshift terminal (which looked like worn out abandoned warehouses), as such, we were unable to step onto the port to get through immigration until 10am. By the time we got through immigration it was 12pm then we had to make a mad dash to Hiroshima (which took another 20 mins via cab and train) to try and see anything before we had to turn around and be back on the ship before 5:30pm. At this point, the cruise itself felt so disorganised and we were really stressed that we just wanted to get off the ship and demand our money back. 10. In Hiroshima, there is a cruise terminal right in heart of Hiroshima that has the trams and buses just outside the cruise terminal door and access to Hiroshima and all the sight seeing is plentiful. We wondered why they parked at a port so far away from the Main station at first but we soon realised that Princess would not make any money from the Shuttle buses or ship tours if moored in the main terminal. This just made us more and more furious. 11. As previously stated, we have cruised on the same ship before and thoroughly enjoyed the relaxed atmosphere and stress free cruise from Singapore to Yokohama. We never had the immigration issues that we had this time. Never had to wait in queues and had more time in ports because the process was different. On the last cruise we handed our passports to the cabin staff for immigration to be done and we simply showed our cruise card as we went off and back onto the ship. I am not too sure what has happened to change the way the immigration is done but to say I was disgusted in the current process is an understatement. I would liken the current process to Faulty Towers. 12. Another sticking point was the length of time at each port. Some of the port stops had very little to do with long port stops while other ports had heaps to do but very limited time to do it. The length of stay in Hakodate was from 10am until 11pm which was far too long to stay in the township which you can complete in half a day. As we had already been at this location before we can attest to that. 13. Maizuru is also a port that has nothing to do unless you fork out a tonne of money to travel or go on a tour. We were struggling to find something interesting to do at the port for the 10 hours we were there but in the end we ended up looking through a red brick museum telling us the history of how red bricks are made and looking through a few odd shops and returning really early to the ship. Really, really boring port. It would be better if the port stay was somewhere like Kanazawa where you have more interesting things to see and do. 14. The one good part of the trip was the port stay in Busan. We chose to go on a ship tour here and went to the UN cemetery and Museum. 15. The letdown about the ship tour in Busan was the length of the tour. It was too short. We would have liked to spend more time in the museum to learn about the wars and conflicts that South Korea went through but instead the tour guide was only interested on telling us about how the country was formed and what they are doing now. When I asked about seeing the war history. The guide stated that they “do not talk about that” and purposely walked us past all the rooms that contained the war history. We were stunned at the response and upset that we could not see what we came to see. The guide also took us to the Lotte Shopping Centre which was not what we wanted to do and we sat around for an hour and a half waiting to get back on the bus to return to the ship. We were informed the next day from other passengers that the shuttle bus was free. This is the only port where there was a free shuttle bus but no one was informed of this at the time and knowing that we could have re-visited the museum later in the day at no extra cost made us very angry as there was no communication and no proper direction given from staff at the time we were in port. 16. We were also rather unimpressed by the food selection available on the ship. It appeared to be roughly the same menu everyday with minor adjustments here and there. Not very appetizing and the taste was lacking. Our family went to the Steakhouse one night for dinner which made a pleasant change but everywhere else the food just did not rate. We were bitterly disappointed with the food on this cruise compared to the previous princess cruise which was 100 times better, with tastier food and more food selection. 17. On the final day we were so happy to be finally off the cruise from hell that we had our bags packed the night before and was excited to leave the ship for good. Because we were so distraught, stressed and disappointed with the whole cruise we are now reluctant to go back on a princess cruise again. The whole experience was so horrific and it is a cruise we will never forget and not in a good way. Read Less
Sail Date September 2019
You would think that a ship updated solely for the Japan market would do Japanese-related things (restaurants, food and menu, ports of call) well. No such luck. Everything was poorly done - even the extra charge sushi restaurant was ... Read More
You would think that a ship updated solely for the Japan market would do Japanese-related things (restaurants, food and menu, ports of call) well. No such luck. Everything was poorly done - even the extra charge sushi restaurant was artificial. Very disappointing. Also, we were shocked to see that there were very long lines to get into the buffet (Horizon Court). The pool side grill didn’t have or serve hot dogs or “pies” (the UK snack). The cruise itinerary was changed because of a typhoon - we skipped Ishinomaki. The stop in Busan, South Korea was not necessary. An extra day in Kyoto would have been nice - there was so much to do and see. Finally, the pre-cruise hotel in Tokyo, although a lovely hotel, was in the middle of nowhere. The Princess rep was useless and even the hotel Concierge could not suggest any sightseeing tours that we could take for a day. The key word is disappointing. All of that said, our on-board experience was fine. There were any number of onboard activities, and the port lecturer did a great job of preparing us for the different ports of call. The themed Japanese baths were a great addition, and were integrated into the rear deck pool, sauna and sun deck. The three dining rooms we visited have been updated; the furniture is modern and comfortable. We remain impressed with the level of customer service on-board. The Carnival acquisition has not been good for Princess passengers, but this critical aspect remains outstanding. Read Less
Sail Date September 2019
Very nice ship. Service and food at restaurants below average. Full wine list was not available from day one. Ripped-off having to pay 18% service fee on all drinks etc. Cost of shuttle bus expensive. A number of crew members trying to ... Read More
Very nice ship. Service and food at restaurants below average. Full wine list was not available from day one. Ripped-off having to pay 18% service fee on all drinks etc. Cost of shuttle bus expensive. A number of crew members trying to gouge money by inviting to attend paid activities etc. Due to the late arrival of the ship there was total chaos and incompetency by staff at embarkation. Very little or no information as to why it was taking so long to embark while passengers were sweating under 35 degree temperatures in the waiting lounge without air-conditioning. Although it was no fault of the staff for the late arrival, staff were absolutely hopeless in organisation embarkation. Only received notification of the late arrival of the ship 2 hours before we were due to embarkation. Many passengers were complaining about the poor quality of food in restaurants and the 18% service fee. Read Less
Sail Date September 2019
My parents and I chose this cruise because of the enticing marketing brochure we received in the mail. It was a disaster the first day -- at embarkation. While there was a looming storm, the embarkation staff and procedures were a ... Read More
My parents and I chose this cruise because of the enticing marketing brochure we received in the mail. It was a disaster the first day -- at embarkation. While there was a looming storm, the embarkation staff and procedures were a nightmare. No one could give us any accurate information on when embarkation was to begin. We were advised early on that we had to be at the dock by noon to check luggage and get settled. Well, five hours later, we are all like caged animals in the waiting room that must have been over 100 degrees with thousands of passengers waiting. There was no airconditioning and the Princess staff didn't even offer any courtesy water to drink or anything. We could not go out of the pier because embarkation could start anytime -- again, no one could give us any definite time. My 81-year old parents were both disabled and this cruise ship is not the friendliest to disabled people at all. At embarkation, there were no available wheel chairs until we got into the ship already. Next, they nickel and dime you for everything -- from wifi, which is free on most cruises we've been to; to bottled water -- in the room, in the dining areas! It would have been better if Princess just charged for everything upfront with the package than charging extra for everything. Also, their shuttle buses from the ship to the town center of various ports were quite expensive. Again, this is usually a courtesy-free service with other cruise lines. The only saving grace of the cruise was the food and the staff. The staff was excellent especially the dining staff and the food was excellent as well. It was also chaos at disembarkation in Yokohama. The line at the customer service desk was so long and they were short-staffed. It took us another two hours before we were able to disembark. I had a very bad incident at the lobby bar. I had ordered a VIRGIN drink as I am highly allergic to alcohol. The people around us all heard me clearly when I asked the wait staff to make sure and ask the bar tender to mix a non-alcoholic beverage. Those around me were teasing me about being always the "designated driver". When my drink arrived, it was spiked with alcohol. I went into anaphylactic shock and had to be rushed to the ship's infirmary were I was given high doses of anti-histamine. I didn't have my epi-pen handy at that time. I didn't like the fact that the waiter lied and continuously lied about my ordering a non-alcoholic beverage when he said he would ask the bar tender if it was possible to order my drink as a non-alcoholic beverage. The tours were also expensive and not worth the money we paid for the tours. Read Less
Sail Date September 2019
This was a reunion cruise for 5 college friends and spouses. We arrived at Yokohama cruise terminal around noon and was told to come back at 3pm. A typhoon had hit Tokyo the night before and the ship actually left the port to weather out ... Read More
This was a reunion cruise for 5 college friends and spouses. We arrived at Yokohama cruise terminal around noon and was told to come back at 3pm. A typhoon had hit Tokyo the night before and the ship actually left the port to weather out the storm. It was noon and people were still dis-embarking. The port was over crowded with disembarked passengers and embarking passengers. Worse of all, it was 90 something degrees outside and the port does not have air conditioning. Everyone was sweating like pigs and felt it it too. No one new what was going on. Princess could have done a better job of letting people know what was going on and what was to come. All we saw were staffs walking around with clipboards yelling for passengers waiting for buses. I guess transfer buses were late to take passengers out of the terminal. Princess set up a table at the corner of the terminal with cold water. I don't think many people knew about it. Sometime after 3pm, they started to allow priority passengers to enter the check in area. The entrance was stormed by people eager to be called next. Staff members were holding people back. The place was a mad house. The check in process was very quick. We were so tired and upset, we did not stop to get pictures taken. We found our cabin and was pleased to find our luggage already inside the stateroom. The room was clean. Furniture appeared dated. Carpet shows worn traffic pattern. The shower head was spraying water every which way. We called it in and when to dinner We were going to meet at Vivaldi. It was open dinning since everything was running late. A few of us got there and asked for a table for 10. Maitre D said he could only do table for 6 and table for 4 and they are on different sides of the dining room. We were too tired to argue and said ok while we waited for the rest of the party. When all of us were there 5 or 10 minutes later, Maitre D said he cannot do 6 and 4 anymore, only 8 and 2 and far apart; that rational escapes me. My wife and I took the table for 2 and the rest of the 8 took the table for 8. What a way to start the cruise. I suspect if we waited a few more minutes, it would be 9 and 1. We did get a table of 10 for the rest of the cruise. The meal portions were small. Most of us ordered a second portion. Breakfast and lunch were mostly at the Horizon buffet. Food choices were not that abundant and taste was somewhat bland. We sat in the back of Horizon where there were large tables. Unfortunately, it is always too warm there. I really the made to order omelets at breakfast and the ramen noodle for lunch. I wish there was sushi more often. It was only available on one day. The immigration process at Maizuru (the port before Busan, South Korea) was very lengthy. We waited on line for over an hour. The captain acknowledged the long wait time and only said it was beyond their control. This was the same thing he said about the embarkation madness. He always finishes with the statement that this is the friendliest crew of the seven seas. My experience was a little different. I would greet staff member as we pass in the hallway, and they don't greet me back. The nightly entertainments were very good. We did not use the Princess excursion but booked from outside vendors before the cruise. The best part of the cruise was reconnecting with my old friends. Read Less
Sail Date September 2019
With a Typhoon to deal with which made the transfer to the ship difficult, a missed first port due to logistical issues we still will say that this cruise became one of the best we have ever experienced! The captain and the crew pulled out ... Read More
With a Typhoon to deal with which made the transfer to the ship difficult, a missed first port due to logistical issues we still will say that this cruise became one of the best we have ever experienced! The captain and the crew pulled out all stops to make it so. Their friendly visibility, extra cocktail party put on by the captain went a long way to creating an enjoyable atmosphere, thank you Captain Arma. Our dining experience was perfect and we dined at sabatini and the Japanese restaurant and both were very impressive in service and quality of food almost to a level of very fine dining category, the cocktail party was fun and very enjoyable we have been to many of these parties but this one was special and the captain and his executive officers made the difference Chris and Trent were very friendly and courteous, thanks for your wonderful company. Read Less
Sail Date September 2019
This is currently, the newest ship Princess sails - big however does not mean better. Poor food that was at best warm, inattentive staff, boring activities and No Promenade Deck! Walking around a deck on board a cruise ship is one ... Read More
This is currently, the newest ship Princess sails - big however does not mean better. Poor food that was at best warm, inattentive staff, boring activities and No Promenade Deck! Walking around a deck on board a cruise ship is one activity liked by many cruisers but not on this boat - there is nowhere to walk. We booked on this itinerary because friends asked us to go, they unfortunately had to pull out at last minute so we decided to go rather than loose cost of fare. With so many sea days and very few activities other than Bingo, Knitting, cards or just sitting around, we were counting down the days to get off. The ship outlay just doesn't flow well and deck 16 continually has water puddles making it dangerous for guests to navigate this deck to the Market Place. The Market place - though large in size, the food selections were awful, not nearly as nice as the food on the Sapphire or Emerald Princess. It was hard to get a coffee or juice - too many people - not enough staff. Had dinner at the Crown Grill one night and had planned to eat there on the four formal nights - after first experience - did not eat there again. Took ages to get served and then they rushed course after course in a hurry to get you out! Check in in Shanghai was a joke and getting off in Ports like Singapore or Vietnam meant you only ended up with a half day at most. The big shows were great and we enjoyed them very much, the other entertainers were fine as well. This boat seems geared for the Asian Market so it will be interesting to see what other Australians feel about it as it is here for an East Coast/New Zealand season. The Port lectures were so boring that we ended up just watching the bits we wanted on TV - this guy didn't have much information on the ports and his favourite saying was that he couldn't find any information on...... - wasn't it his job to find it out? We were so disappointed in this cruise that we have cancelled our Princess cruise for next year. I think, if you have a lot of sea days (13 out of 20 for this itinerary) then look for a boat that offers more on board activities. The activities on this boat are geared for the 70-90 age group. Have travelled on the Sapphire and Emerald Princess boats and enjoyed both of these cruises. The only good thing was that no tipping was applied to our room accounts however the alcohol and drinks were expensive on board. We were not big drinkers, did not gamble ahd only purchased 1 ship shore excursion and even with our $1250 free credit still had a shipboard account of over $900. Read Less
Sail Date August 2019
We chose this cruise solely to see what the Majestic Princess, was like. The itinerary did not have much bearing on our choice as we have been on many similar, over recent years. Follows are some of our observations and experience. ... Read More
We chose this cruise solely to see what the Majestic Princess, was like. The itinerary did not have much bearing on our choice as we have been on many similar, over recent years. Follows are some of our observations and experience. Design: Majestic Princess is the 3rd of the new Royal Class ships that have been launched over the past five years. Despite what some may say, the Majestic was built by Fincantieri in Italy, yes to partly service a new China/Taiwan market but also spending 6 months in the South Pacific/Australia/NZ. Apart from the bilingual signage(like Diamond), maybe a small number of dedicated karaoke rooms, a few mahjong tables(actually a card table with drink holders in each corner)in the Hollywood Pool Club/ Conservatory, noting both karaoke and mahjong have been offered on most, if not all, Princess cruises we have travelled on in the past, there is very little to justify comments that it was “designed and built” for the Chinese market. The ship has a genuine International feel about it, not, as some say, designed for the Chinese market, implying a significant bias in design. It could be at home with a multitude of cultures, without imposing one over any other. Layout on World Fresh Marketplace Bistro/Buffet D16 Lido is poorly designed/planned and confusing to most. More on that later. The Vista “Gaming” lounge does not have the same flexibly/functionality in design/usage as in other ships for similar area. It doesn't have a bar, nor overhead monitors for relaying exercise/dance lessons. Apart from Bingo/Trivia/Zumba and Tai Chi, most activities are now staged in the Piazza. There were 4 table tennis enclosures on the starboard side of D17, which had been covered with shade cloth which, I image, was to reduce the effect of prevailing wind and turbulence caused by a moving ship on an open deck. The area was only to be used on the first few days for daily table tennis comp, which was moved indoors to the Hollywood conservatory where 2 tables were set up either side of the pool bar, which would resolve the wind problem, leaving the outdoor tables with little or no use. The lack of a proper Promenade Deck was a common complaint. Sitting on deck chairs under cover, exposed to the sea or walking around a deck on a cruise ship is one of those traditional activities most cruisers enjoy. You could partially walk around D7, squeezing past survival crafts or on D17 but not a complete circuit as some outdoor areas were assigned to smokers on D17 and on D7. There was no pool at the rear of the ship like on the Regal (sister ship) but in its place, according to the on the floor plan Deck 17 aft, immediately above the Wake View Bar, was shown as “outdoor exercise circuit/area” but surprise, was a large sundeck and undercover seating that had been assigned to smokers giving then a them a grand view aft. Didn’t get to use gym this cruise but it appeared to have a good range and plenty of equipment and not to be busy (maybe because of the passenger demographic) There were only two positives, the first and most beneficial was the new complementary, adults-only Hollywood Pool Club/Conservatory at the front of the ship on deck 17. It appeared to be a popular and relaxing venue, with a good indoor pool, adequate lounges and cabanas, plus some general areas for playing cards or just lounging around. It was like a “sanctuary” area but free of charge for all passengers. It was also open at night, for a late night swim or an uncrowded area to congregate, away from the noise of the Piazza. The second new feature that was very popular, was the laser shooting range, on the sport deck. On days when it was available, you had to book in the morning, as the time (late afternoon) and numbers were limited. This activity was popular with both men and women, testing their skills on a realistic (laser)shooting system. You could shoot simulations of tin cans, balloons, clay targets, to bird, deer and charging boars, giving a brief respite from the boring alternative activities on board. Accommodation: Cabin design/décor showed slight improvements whilst maintaining continuity in the Princess décor/style. Bedding was ok with multiple pillows but the pillows were far too soft (no support) resulting in sore neck. 2 pillows was an option, if you could contort them into a more supportive position. Entertainment: Only 3 evening and one afternoon (yes) production show on a 23 day cruise. Production shows may have displayed higher technical support but cast members were only average. We only saw one new production show, which we hadn’t already seen, so we tended to avoid the theatre, too help maintain our good health, on the cruise. In addition to production shows, single entertainers prevailed, most seen before, some we avoided but the violinist Katei and singer NZ Chris Powley NZ singer were consistently good again(after seeing many times before). There was the “Voice of The Ocean” concert, with performances by fellow passengers and an “International Crew Show”. Both shows were well received and probably would out rating some of the paid performers. The new 900 seat Princess Theatre for 3500 passengers was ridiculous. The theatre cannot accommodate the demand by passengers to attend. You either got there 30 - 45 mins prior to show if you wanted a reasonable seat or just to get in but they did provide a video link to Princess Live and Vista lounge venues, for what that was worth, for those who couldn't get a seat in the venue. Activities: With so many sea days and too few activities that you could actively participate in, other than Bingo, Trivia, Knitting, cards or just sitting around watching a handful passengers on the dance floor in the Piazza, there was very little else to do. The activities on this boat were geared toward the 70-90 age group. We were so bored, albeit saved by a reasonable selection of in cabin movies, like many others, were longing for the cruise to end. Internet Café/Library on D7: IT support staff on duty were very to helpful but someone forgot to update the floor plan to include the Internet Café on D5 in a converted Karaoke Room. I stumbled across by chance. Cabin Wifi reception was not great but much better in the Internet Café room on D5 where there were 8 workstation Desktop PCs plus one printer. One table and lounge, if you had your own laptop. Not well known as most of the time, the room was empty. The Library was a joke, with very limited shelving space and devoid of any books, for most of the cruise. Dining: Layout on World Fresh Marketplace Bistro/Buffet D16 Lido poorly planned and confusing. There was a “Bistro” serving area and “Bakery” then the Buffet, with two separate serving lines, with an interconnecting area between both, for standard self serve options but all serving areas had to be serviced by staff through one central staff entry/exit section, dividing the Bistro/Bakery and the Buffet areas. Staff would have to compete with patrons in negotiating the movement of some food items as well as used tableware. At times trolleys blocked or reduced through access in a common walkway to either area to access/ connect to a centralized internal galley operations area. Then there was the food, which to some, with simple tastes was ok, but not to others, serving up the same range of dishes every night, maybe with the odd variation. Some likened the quality of food as to what you’d find at mediocre club or shopping mall food hall at home. The menu items and quality (both traditional dining/buffet) were nothing like what we have experienced on previous Princess Cruises, where you generally had what was on offer, in the dining room plus a varied range of standard meats/ vegetables, pasta etc available in the buffet, along with an occasional themed night, German, Indian etc, with dishes to match. This was a common gripe, usually by seasoned Princess cruisers, whilst some did say it was ok, but recognized “they had very simple tastes”. We met a elderly, down to earth couple, who sat down with us, with a couple of slices of fresh crusty bread and butter (plus water), as that was all that appealed to them from what was on offer……….I could sympathise, as sometimes, my evening meal was a combination of fruit and a few scopes of ice-cream which was available from the dessert bar in the Bakery. There were some positives. Alfredo’s Pizzeria, did a roaring trade, maybe due to the poor offerings in the buffet or dining venues. It was also nice to see ice-cream back in the buffet, as it was dropped, on past cruises, in recent years. In addition, the Majestic did have new coffee ground brewing machines in the bistro, so at least, the coffee was more palatable than on previous cruises, not great but an improvement, but someone needs to taste and adjust the hot chocolate option, as it was terrible. Another source of concern was the unhygienic practice of some passengers who were admitted to the Market Place without washing their hands at the new hand washing stations. The vast majority of passengers did so but many were not stopped or requested by staff stationed to do so at the entrance, walking straight through, unchallenged. Dining service varied on this ship. In Traditional Dining rooms, you could not fault the service compared to World Fresh Marketplace Bistro/Buffet where wait staff/deck attendants appeared to be very indifferent to patrons, sometimes aimlessly wandering around, paying little attention to patrons, clearing or cleaning vacant tables. Requesting drinks was hit or miss, some would attend but disappear to return much later or to the wrong table. This indifference to service could also be seen in supervisory staff, who in general, paid little attention to patrons and issues (uncleared tables) and tended to chat amongst themselves without performing any real supervisory role. But in making such a generalisations, there were a few exceptions, where the individual staff members, did provide service in the Buffet/Bistro but again they were the exceptions, notably Andrea and Mario, both from Peru, plus Acacia from Brazil-Waiter-Pool Side always had a happy and welcoming greeting to all patrons and stood out against all others in their attitude and service, not only to us, but appeared to do so for all patrons they served. Service on our table in the Concerto Traditional dining room was exemplary with Nathanael(waiter from South Africa) and Ronald (Senior Waiter from the Philippines) displaying a positive attitude and fine service, not only to us, but to all patrons they served. Note: We did not use any of the specialty restaurants(so we won’t comment), as we had already paid for all inclusive meals in you fare. Maybe the general reduction in food standards might be intentional to encourage patronage of such venues. Embarkation and disembarkation: For us, it was extremely quick although some say it was a lengthy process. …..but I know embarkation did not go as advised. We were all told there was to be progressive embarkation, based on deck, at designated times and priority for some within those times. We were to board at 6pm. We were aimlessly killing time in the afternoon, planning to arrive at 5pm (1 hour before scheduled progressive check in time), so we thought we might wait at the terminal. On arrival at 3.30pm, large numbers were already waiting but as we had priority boarding, we were waved straight through, quickly through Princess check-in, then immigration, no problem. Question: What happened to progressive check-in. Did the majority ignore and turned up before 1pm, then the masses were partially cleared, and by the time we arrived, progressive check-in was scrapped ??? Overall: Come back new! I don’t think so, more like bored, dissatisfied and not very happy. If this is the new standard and direction of Princess Cruises is charting ……..I think there might be more than a few, abandoning this ship and cruise line, unless there is a change back to established standards of service and design. The decline in service and amenity standards is also reflected in the parent company’s stock performance over the last couple of years…..ie down the drain. Read Less
Sail Date August 2019
I thought the destinations were interesting and had enjoyed previous princess cruises. This ship was not as pleasant. Bed was too narrow, pillows dreadful & music deafeningly loud. Comedians crude and rude. Not many shows mainly ... Read More
I thought the destinations were interesting and had enjoyed previous princess cruises. This ship was not as pleasant. Bed was too narrow, pillows dreadful & music deafeningly loud. Comedians crude and rude. Not many shows mainly single entertainers catering to one nationality not everyone. Excellent violinist Katei and singer Chris Powey were the standouts. Entertainment in theatre generally poor Evening trivia fun. Trivia in general pretty good. Library was devoid of books some people took out 8 not one at a time, others struggled to find one. Food was sometimes cold on delivery in dining room. Layout on Lido was confusing. Staff generally helpful and pleasant but under pressure from full ship 3500 persons Music around the ship was deafening especially drums. Hard to have a conversation at times. Plenty of dancing at others. Improved cafe service in that food is no longer extra charge and a good selections available. Good in that there was in general plenty of seating. Great area on deck 17 for relaxing tho not big enough so be quick! Great gym, plenty of good equipment. Good massages in spa, watch out for added gratuity even if you didn’t agree to it. Added charges and instant credit card charges plus extra tax on the use of ship card every purchase. Felt as if herded into an environment where folk were pressured to buy and a forced gaiety required. I’ve cruised many times this was the least enjoyed one. The shore excursion for Crazy Rich Asian fans was disappointing One other excursion was cancelled due to lack of numbers. Health was a priority but people not always careful, bad chesty coughs prevalent, some unwell guests thro that. I would not choose this ship to cruise on if I could avoid it. Chosen because it was new and offered destinations of interest. Renee@NZ Read Less
Sail Date August 2019
We embarked on this cruise in Shanghai, and the embarkation was a fiasco (even with priority boarding) but the Chinese authorities do seen to be able to make every simple process more complicated ( we had the same when entering the country ... Read More
We embarked on this cruise in Shanghai, and the embarkation was a fiasco (even with priority boarding) but the Chinese authorities do seen to be able to make every simple process more complicated ( we had the same when entering the country via the airport) Now to the ship and cruise, firstly these mega liners from the princess fleet are very ugly, no classic lines to them just like a floating tenement block from the 1960''s, only not grey concrete in colour., they are well appointed inside and we have no issue in this respect. The ship is big and this means a hike ( and a packed lunch) every time you wish to visit a new venue, not a problem for us but people with mobility problems should be aware of this, also with this amount of passengers expect crowded venues, we did not see any shows due to a lack of seating in the theater, and us not being prepared to stand in queue for an hour before each performance. Food was acceptable, but nowhere near as good as two or three years ago, seems as though you have to pay extra for what was the norm then. We hate the way they try to up-sell. The cruise its self was as we expected, no trouble with the destinations (there could have been more) but on the whole OK. In general we left felling a bit disenfranchised with Princess this time, and this is after a long time cruising with them, it is sorry to say making us now look to other cruise lines for the experience that we now find lacking with princess Read Less
Sail Date August 2019
We chose this cruise because we hadn't been to Vietnam before. We did one paid excursion to Saigon which took 90 minutes from the port an expensive trip but there was no other option. We found the drinks expensive at around $9.00 a ... Read More
We chose this cruise because we hadn't been to Vietnam before. We did one paid excursion to Saigon which took 90 minutes from the port an expensive trip but there was no other option. We found the drinks expensive at around $9.00 a stubbie and $14.00 for a wine even having a few drinks a day came out at about $500 extra for the cruise.Princess has a strict one bottle of wine per person rule so no beer or spirits for the boys for 20 days .The ship itself is new but troublesome to get around ,the layout was confusing with lots of dead ends. The lifts were incapable of transferring the huge number of older passengers. Meals were average with the occasional nice surprise ...Embarkation in Shanghai was a joke 3 hour wait in very hot conditions.Entertainment from the passengers and crew were of a higher standard than some of the acts...I think we followed on with some of the Asian influence whilst relocating to Australia. Disembarkation near Brisbane's Sewerage outlet is not a good look for the cruise line or The State Government of Queensland. Read Less
Sail Date August 2019
We chose this cruise because we were visiting China and it fitted in with our timetable. Decided it was a great way to get home instead of flying and hadn’t done a Princess Cruise before. We spent 10 days prior to the cruise ... Read More
We chose this cruise because we were visiting China and it fitted in with our timetable. Decided it was a great way to get home instead of flying and hadn’t done a Princess Cruise before. We spent 10 days prior to the cruise exploring Beijing, Xi’an, Chengdu and Shanghai. The embarkation and disembarkation were a credit to Princess Cruise as was the organization for each excursion. We enjoyed the variety of ports, the food in the main dining room was good, but the food in the Lido on deck 16 was average. It was only ever lukewarm and very repetitive. The entertainment in the theatre left a lot to be desired and the continuous days at sea were long. Other cruises have run workshops, seminars and information sessions, which were replayed on the tv in your room for you to watch if the coincided with other things. Unless you were into dancing, bingo or casino there was very little to do. The crew were fantastic and it is the first cruise we have done where all the crew appeared to be genuinely happy and getting on with each other. These negatives only relate to a small part of the cruise and I would not hesitate to do another Princess Cruise. Read Less
Sail Date August 2019
Excellent value for money visiting places we always wanted to see.The entertainment was on the average very good, 3 spectacular productions, the comedians were also above average. The dining experience was outstanding, the quality and ... Read More
Excellent value for money visiting places we always wanted to see.The entertainment was on the average very good, 3 spectacular productions, the comedians were also above average. The dining experience was outstanding, the quality and food presentation was as if in a fine dining restaurant. There was a guest speaker, a Dr Michelle May from the United States who was exceptional and we would have very much appreciated more allocated time for her lectures. The onboard activities, golf, putting carpet bowls, dance classes etc were very well organised and attended. The crew in all departments were very good with some exceptional, our dining room waiters in the Symphony restaurant made dining there an absolute pleasure, As with all cruises there are a few downsides, more control is needed when it comes to showtime, notices on the closed doors when rehearsals are in progress state that doors will open 30 minutes before the show begins, but are opened an hour or so before resulting in no seating being available if you arrive on time. Another source of concern was the unhygienic practice of some passengers who were admitted to the Market Place without washing their hands. We are Princess fans and have booked a future cruise as it we always come home refreshed. Read Less
Sail Date August 2019
We chose this cruise because of the itinerary and newness of the ship, we were a little concerned because of some of the feedback we had read was not all complimentary, however this Cruise surpassed our expectations in every way . ... Read More
We chose this cruise because of the itinerary and newness of the ship, we were a little concerned because of some of the feedback we had read was not all complimentary, however this Cruise surpassed our expectations in every way . Before the cruise We stayed a Radisson Blu new world which had a great central location near the people's square metro station, we got a 3 day pass which took us all around shanghai. The hotel had a shuttle to the cruise terminal Embarkation took about 1hr 40 minutes but we were seated inside and provided with refreshments Movies under the stars was a bonus and all staff we dealt with on the majestic princess were friendly welcoming and attentive We found anytime dining suited our needs best, never having to wait to long to be seated , we could choose to dine as a couple our share with others There was plenty of deck space and always loungers available and we could get away from the big screen noise if we wanted to . The entertainment was good and there was always plenty of seats at the second show Princess organised our entry visa for Vietnam which made things simpler In na trang we made our own arrangements with Jeep it Up , ex Vietnam jeeps driven around the sites of Na Trang which we thoroughly enjoyed. In Singapore and Busan we used the local metro which was easy and cheap In Saigon we did the princess excersion to Cu Chi tunnels it was very interesting and the 3 hour bus ride each way was on good sealed roads and took us through the chaotic Saigon traffic This was our first cruise with Princess and we would definitely sail with them again Read Less
Sail Date August 2019
I chose this cruise because I wanted to have a holiday and I feel that my best holidays are at sea. We had never been to Shanghai before or Vietnam. The rest of the ports we had been to either by ship or plane before so we just relaxed. ... Read More
I chose this cruise because I wanted to have a holiday and I feel that my best holidays are at sea. We had never been to Shanghai before or Vietnam. The rest of the ports we had been to either by ship or plane before so we just relaxed. The Majestic Princess lived up to my expectations. It certainly is big. The seating areas around the interior of the ship were excellent and comfortable. The cabin was excellent and the service by our cabin steward was first class. The dining room seating was excellent and the food was first class. I cannot remember not liking any dish. The entertainment as far as shows were concerned was fabulous. The comedy was so so and most activities I did not participate in. I was there to relax. The cabins are so quiet and peaceful and you can double lock the rooms for that afternoon nap or just sit on your balcony and watch the world go by. As I said we had been to many ports before but when we decided to go on a tour we went with the Princess shore tours. I know they are little expensive but I still think they are the best on offer and guarantee that the ship will be there if you get back late. Read Less
Sail Date August 2019
Having booked a 17 night cruise it turned to be a back-to-back 9 night and 8 night - not what my paperwork says! This meant the second half had the same menus and entertainment as the first half. I heard a lot of people complain about ... Read More
Having booked a 17 night cruise it turned to be a back-to-back 9 night and 8 night - not what my paperwork says! This meant the second half had the same menus and entertainment as the first half. I heard a lot of people complain about this. The ship could do with a freshen up but is quite acceptable. My outside cabin was a good size - no complaints there. The food in the dining room was very good but in the Horizon self service, the food wasn’t hot. A barely warm cooked breakfast isn’t great. The ship company shows lacked the wow factor of other lines but the music round the ship was excellent, especially the violin duo. Service was excellent. The staff work so hard. We didn’t do any ship tours. We had 3 private excursions which seemed to be better than the ship ones and we arrived ahead of the crowds every time. Princess charges for shuttle buses which you’re stuck with as the berth is usually a long way from town. All in all it was a very interesting cruise and we met some great people. Read Less
Sail Date August 2019
itinerary was what we wanted in Japan , but Russian port a waste of every ones time and money. The ship is dated as are the cabins , hard to see what had changed since a refit a few months ago, seems the same as it was few years ago. ... Read More
itinerary was what we wanted in Japan , but Russian port a waste of every ones time and money. The ship is dated as are the cabins , hard to see what had changed since a refit a few months ago, seems the same as it was few years ago. Staff were all good. Food average Princess , quality not up to past Celebrity cruises.Buffet ditto and main dining rooms dated as were cabins. Lost one port due to Typhoon , but crew handled it well. Entertainment was handled well with both Japanese and English spoken at all shows and else where on board. Princess still doing nothing for Cruise Critic Roll Call groups , unlike the opposition ! Vegetarian had limited choice in the main dining rooms and not much changed today to day in the buffet. The production shows were average to say the least and we had seen they before anyway.They only had three of these so if you are on board for more than a 8 days they are repeated ! Read Less
Sail Date August 2019
We spent 3 days in Japan before the cruise started. The staff and service boarding and disembarking the ship were excellent and efficient. The ship was in good condition and very clean and the entertainment was of a good standard. ... Read More
We spent 3 days in Japan before the cruise started. The staff and service boarding and disembarking the ship were excellent and efficient. The ship was in good condition and very clean and the entertainment was of a good standard. There was very little activities organised while onboard which was disappointing. Some were advertised as 'unhosted'. Would have loved some pool volleyball, basketball or table tennis organised fun events to promote involvement and connections. Pools, bars and lounges were excellent. Unfortunately the shore excursions were rushed and the english tour guides spoke little english and seemed very unprofessional. Holding small maps and family photos up where only first 5-6 rows could see. We travelled with my parents and enjoyed the adults only pool areas were a great idea. I would defiantly cruise again, as a great way to holiday but have learnt better ways to approach aspects. With some refinement it would be an excellent way to holiday. Read Less
Sail Date August 2019
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