1. Home
  2. Cruise Lines
  3. Princess Cruises
  4. Princess Cruises Cruise Reviews

773 Princess Alaska Cruise Reviews

My very first cruise. It was very nice and a non-party animal atmosphere, adult oriented. Great food; Pretty good entertainment; Great staff and service; Gorgeous views and nice port stops. Highly recommended. I am a vegetarian. The main ... Read More
My very first cruise. It was very nice and a non-party animal atmosphere, adult oriented. Great food; Pretty good entertainment; Great staff and service; Gorgeous views and nice port stops. Highly recommended. I am a vegetarian. The main dining room options were limited, But once the Head Waiter heard of my dissatisfaction, he jumped in and made sure that I had plenty of wonderful options. Sabitini's specialty restaurant was the BEST. Wish we had some better Movies under the Stars. Bingo was fun, but expensive. Took a trolley car at Ketichkan and did some shopping; Did Mt. Roberts tram in Juneau and did some more shopping; Did the Summit bus in Skagway. All very enjoyable and affordable. Skagway was the cutest downtown with LOTS of shopping!!! Victoria was a waste of time as only arrived at 7 PM and left by 11 PM. Tracy Arm Fjord was breathtaking!!! Already booked my next Princess cruise for Hawaii out of Seattle for 2020. Read Less
Sail Date September 2019
We primarily chose Princess because of the ease of sailing with them and the knowledge that we would at least have decent food. Last year we sailed on a competitor's line and my bed was hard and the food was not good. We came back to ... Read More
We primarily chose Princess because of the ease of sailing with them and the knowledge that we would at least have decent food. Last year we sailed on a competitor's line and my bed was hard and the food was not good. We came back to Princess knowing it might not be one of those huge ships with all the activities but maybe we didn't need all that. It turns out good food and a comfortable bed made me very happy. The Star is not a new ship by any means but the crew on her is just amazing. We just had such a nice time. I can't express how well they took care of us this time. It was above and beyond. We splurged and got a mini-suite and it was such a treat!!! I would highly recommend it if you have the opportunity. It was very, very comfortable. The MDR was very, very good. I only had one dinner that was just ok all week. The food was good. I especially enjoyed all the seafood options. My only bad meal was at the Crown Grill and it was more of a service issue versus the food. We had a 2 1/2 hour dinner that just drug on and on for no reason. I definitely will sail with Princess again many times but I just don't know if I will go back to the Crown Grill. The crew show was a really fun!!!! My grandkids enjoyed the kids club and the pool a lot. All in all it was a lot of fun and we had a great time!!!! Read Less
Sail Date September 2019
My wife have always wanted to visit Alaska by a cruise ship. So it was between Princess and Holland America as they offered the most itineraries with Glacier Bay. Holland America's Eurodam had a very similar itinerary as our Ruby ... Read More
My wife have always wanted to visit Alaska by a cruise ship. So it was between Princess and Holland America as they offered the most itineraries with Glacier Bay. Holland America's Eurodam had a very similar itinerary as our Ruby Princess and almost chose that over the Ruby. The service aboard Ruby was very good. Room steward was excellent. Our mini-suite cabin was more than spacious for 2 passengers. We had assigned seating for the 5:30 PM dinner in DaVinci and the food and service was good. We also tried Crab Shack and Share. The food was probably a little better than DaVinci but the service and roominess was much much better. DaVinci dining room is a little crammed with a lot of tables. The extra pay restaurants offer much more room which seems like a real luxury when on a cruise ship. The buffet food in the Horizon restaurant was OK but the problem there is over crowding. It was very hard to find a table and when you did, you almost always had to hunt for silverware because they were not replenished quickly enough. I believe the staff there worked very hard. Perhaps Princess just does not have enough personnel in the buffet restaurant during peak hours. Anyway, by second day, we started to use DaVinci for breakfast also. If you go there when the restaurant opens up, you can get seated right away. Or, if you don't mind seating with fellow passengers, you can get seated right away also. This ended up being much more fun anyway because after the first, "Where are you from?" you never have a dull meal. You'd be amazed how many interesting people you meet from all over the world. On our cruise, we met a lot of interesting Australians who were travelling all the way back to Sydney on the Ruby as this was her last Alaska trip of the season and will be travelling to Australia for 6 months. I believe the Cruise Director had a very good programming for the entire cruise. We did some Zumba for the first time in our lives, sat through some lectures on Alaska, watched some live shows and watched movie on the top deck. All was pretty good and the vibe of the ship makes you relax. When I was tired, it was awesome to be able to just retire to your room to take a nap or whatever. One thing that disappointed me during the cruise was the myriad of tired and worn furniture I saw. I thought the Ruby crew could have done better with ship appearance. Perhaps the corporate office reduced the budget for ship upkeep? The stops on this trip was great. We did a Princess sponsored excursion at each port except Victoria. Embarkation and disembarkation was very smooth. Pro tip: Arrive for embarkation at the Seattle port after 2 PM. The lines are very short by then and you get get on board in less than 30 minutes. Read Less
Sail Date September 2019
Never been to Sitka or Haines. Big ships rarely go there, but to Skagway and Ketchikan instead. Overall good experience but dampened by toxic second-hand smoke throughout the ship's common area from casino. Even gets into the ... Read More
Never been to Sitka or Haines. Big ships rarely go there, but to Skagway and Ketchikan instead. Overall good experience but dampened by toxic second-hand smoke throughout the ship's common area from casino. Even gets into the staterooms via casino smokers and non-smokers who then bring the smell and carcinogens back to their rooms. Other than that, the staterooms are excellent, in particular the mini-suite, which doesn't have an equivalent in other cruise lines I am familiar with. There are lots of drawers / cubbys, etc. and we didn't even have to use them all. However, the beds were very soft and unsupportive, and not good for those needing firmness for bad backs. The ship's personnel are all very helpful and friendly. The embarkation / debarkation procedures were efficient and went smoothly. The buffet food was average to occasionally quite good. Would be nice to have a 24/7 drink station for Kool-Aid, lemonade and water like some other cruise lines. Read Less
Sail Date September 2019
I wanted to get my National Parks Passport stamped at Denali NP and Glacier Bay NP. This land/cruise tour offered those opportunities. We were escorted from the time our plane landed in Fairbanks until we arrived at Vancouver Airport a ... Read More
I wanted to get my National Parks Passport stamped at Denali NP and Glacier Bay NP. This land/cruise tour offered those opportunities. We were escorted from the time our plane landed in Fairbanks until we arrived at Vancouver Airport a week later. All excursions were extremely well organized and presented. We loved everything we experienced on shore. Aboard the ship, we found it difficult to get around the first few days. We seemed to spend a lot of time trying to figure out where we were and where we needed to be, so we spent most of our time in our cabin watching the tv. We attended something in the Princess Theater because we thought it would help us understand how to get the most out of what was offered. It was all bout jewelry and shopping. I wish they would consider an orientation seminar to familiarize novice cruisers with the ship and how to maximize the cruising experience. Don't assume everyone has prior cruise experience(s). Prior to our cruise, I had always heard how wonderful the dining experiences were. We thought the food was ok, but certainly not great. There were many food offerings from cuisines that we just weren't familiar with, so when those options were passed over, we weren't left with much. Buffet food was usually lukewarm and one evening, my dinner was lukewarm. It was just a small negative blip on our vacation, not important enough to ruin it. We didn't take advantage of any activities. Again, it took a while to figure it all out, and when we finally did, the things we were interested in happened when we were off the ship or at dinner. After dinner activities were passed by because we were too tired from our busy day to stay up and participate. For us, the cruise experience was ok, but the land experiences were incredibly awesome!! No regrets at all! Read Less
Sail Date September 2019
We are from Vancouver, so this 5 day "Sampler" cruise was an easy get away for us. We have been to Alaska before, so did not go for the itinerary, which was a good thing as it turned out. We were 12 hours late leaving ... Read More
We are from Vancouver, so this 5 day "Sampler" cruise was an easy get away for us. We have been to Alaska before, so did not go for the itinerary, which was a good thing as it turned out. We were 12 hours late leaving Vancouver due to a mechanical issue. We did not make it to Juneau, but stopped in Prince Rupert instead. I have never been there so it was a new experience. There is a silver lining! Due to the change in itinerary, we passed through Johnstone Strait, a protected whale habitat area, during the day both on the way up & back. I understand that the ship generally passes through at night. We saw lots of whales - quite a treat. We had a mini-suite, the extra space in the cabin and in the bathroom is worth it. Food was generally very good both at the buffet & the dining room. The Horizon Court gets very busy & noisy, so we tried to avoid peak times. There is a good selection of salads and hot food. Labelling of the food could be better, many dishes were not labelled at all, so one had to guess. Dinner in The Provence Dining Room was very pleasant. There is something for everyone on the menu. The wait staff work hard but are friendly & helpful. The one negative comment I have is about dress code or lack of. We found many people wearing blue jeans, and not your expensive designer ones but good old Levis, often topped with a T-shirt. Several men wore baseball caps during dinner. The dining room is equal to a fine dining restaurant, and I found this disrespectful not only to the staff but to the other guests who made an effort to "clean up bit" for dinner. So is there a dress code or not; if so it should be adhered to. We enjoyed the entertainment, but found the Productions much too loud. I had to leave as I found it uncomfortable. We found there was a lot of "selling" on board - wine tasting, art auctions, beverage packages etc etc. If not careful, one could rack up a substantial bill. We did not use the fitness centre, spa or casino. All in all, a good cruise experience. Read Less
Sail Date September 2019
I wanted to go up the inside passage (The east side of Vancouver Island) All the cruises I have seen that leave from Seattle go in the open ocean west of Vancouver Island. We booked only two weeks before the cruise and balconies were sold ... Read More
I wanted to go up the inside passage (The east side of Vancouver Island) All the cruises I have seen that leave from Seattle go in the open ocean west of Vancouver Island. We booked only two weeks before the cruise and balconies were sold out. We had an oceanview (obstructed) cabin, it was fine. There is a small deck on the back of deck 8 that we spent a lot of time watching the scenery go by out of the rain. The deck has no chairs, I fortunately brought a couple of backpacking chairs that worked great, My traveling partner loves to swing dance so we spent most nights in the wheelhouse bar until the music stopped playing. I would have come back newer if I had got more sleep. There was also a great entertainer (Funch) at the piano bar, he is the best of the entertainers that play in bars that I have seen in the four cruises I have been on. I wish the ships band played with more heart, they sight read everything. I have an auto-immune condition that is treated mainly with a fairly restrictive diet, (no eggs, dairy, gluten, almonds, peanuts) I still found plenty to eat. I enjoy the atmosphere on Princess, not too stuffy, the wait staff is friendly. Read Less
Sail Date September 2019
My wife and I have been to Alaska before and we like Princess Cruise Line, so for our 43rd Anniversary and her 71st birthday, all within the week we were at sea, we decided to go again. This time, we decided to go on the Star Princess and ... Read More
My wife and I have been to Alaska before and we like Princess Cruise Line, so for our 43rd Anniversary and her 71st birthday, all within the week we were at sea, we decided to go again. This time, we decided to go on the Star Princess and it was an excellent choice. My wife is handicapped and it's very hard for her to walk, and the Princess Cruise Lines associates were very accommodating. They had a special area for people who needed extra help coming on board and nary a word was said by anyone when an associate came up with a wheelchair, we were #28, and pushed my wife up the ramps to the ships. I could not have done it, but they did without complaining and without tip, they refused my tip, explaining it was "their pleasure". As my wife is a "slot addict", we received a discount on the room, which was A750, And what a room it was, right at the top of the ship, next to the pool and a VERY SHORT WALK to the buffet. Anyway, I could go on and on, but this cruise was excellent. We dined in the Crown Grill (extra charge, well worth it), ate Filet Mignon, Surf and Turf and had the Alaskan Samples desert (delicious). The excursions were not what we thought, but that was our decision, not theirs. If you go, make sure you go to the Salmon Bake, and all-you-can-eat buffet of salmon, fresh baked beans and other mouth watering items. Well worth it!! Overall, in all my years of cruising and my wife and I have been on well over 40 cruises, this was the BEST for getting on and off of a ship, believe me. If Alaska is on your bucked list, book it for September, no mosquitoes!! Read Less
Sail Date September 2019
We chose this cruise because we wanted the land and sea combination, we also wanted to leave from Vancouver, and the timeframe was perfect. The cruise was fantastic. We flew into Vancouver a day early and we’re so glad we did. The ... Read More
We chose this cruise because we wanted the land and sea combination, we also wanted to leave from Vancouver, and the timeframe was perfect. The cruise was fantastic. We flew into Vancouver a day early and we’re so glad we did. The food and service on the ship were good and the personnel was great. The ship is a little dated but still beautiful. The cruise director was the best. Great entertainment. The excursions were good. If you go into Skagway, I highly recommend you go on an all day excursion. There isn’t much to see or do there. Glacier Bay was gorgeous. A definite must see!! The glaciers are absolutely gorgeous. We loved Ketchikan & Juneau as well. I don’t recommend the land tour. It was nothing like we expected. The only plus was the train ride and that we were able to see Danali Peak. The cruise itself was fantastic!! Read Less
Sail Date September 2019
We did season end cruise twice in the past once with the Princess and the second time with the Celebrity. It was the right time for us to go since most young people would have gone back to their work and kids back to school. The ... Read More
We did season end cruise twice in the past once with the Princess and the second time with the Celebrity. It was the right time for us to go since most young people would have gone back to their work and kids back to school. The course itself was nothing new to us but we enjoyed the rather quiet cruise around this time of year and wanted to see the beauty of Alaska once again. In the end, I have to say that it was worth it and we had a great time but this would be our last cruise to Alaska unless there happens to be a very special reason to return. We heard some bad things about the ship Golden Princess from some of our friends who did the cruise right before we got on board. They all complained about some "Leaky ship" issue. It was quite concerning for us as we did not want to end up in a leaky stateroom. Luckily for us, we did not experience any of such bad experiences that our friends had. In fact, we had a rather good experience with the ship, the service staff and the entertainers. The room steward assigned to our cabin, the waiter, and the barmaid were all attentive and personable looking after every need of ours. The Sunset Quartet and the Bohemian Duo were exceptionally great providing danceable tunes as well as wonderful tunes to listen to respectively. The ship's production shows, solo guitarist and the Party Band, on the other hand, felt a bit short in terms of how to engage with the guests. They basically did what they do without much care. The food was pretty good overall. There were some days, I wished something better with quality but most days, they were satisfactory. The ship itself seemed fairly well maintained although I could easily spot various areas that had much-needed maintenance. I guess it was a good thing that they were doing partial upkeeps in the needed area during our cruise. The entertainment programs were good but I don't want to go to "Great" as I experienced in some ships such as Royal Caribbean ships. They appeared to work very hard but I personally felt that they needed a better program or talents in most programs. Some programs seemed ended in a rather unfinished state. What do I know, I am just a tourist. Read Less
Sail Date September 2019
Very standard cruise experience if you have been to other cruises. The highlight was the destination, which was AK for us. Ship had more older passenger than younger ones, which we liked. Food was decent, some nights where better ... Read More
Very standard cruise experience if you have been to other cruises. The highlight was the destination, which was AK for us. Ship had more older passenger than younger ones, which we liked. Food was decent, some nights where better than others. Of course with everything there are a few crew members that spoils it for everyone, but it didn’t ruin our trip. We experienced theft, which the cruise staff did their best to help resolve. We experienced some small level of discrimination, but didn’t let it bother me. A crew member didn’t want to give me ice, and another didn’t want to give me a frame stand after paying $60 for a photo set.... Overall we liked the cruise for the price we paid. It was a great value, and the destination was great! We would like to do another AK cruise again. Wouldn’t mind doing another princess cruse again. Read Less
Sail Date September 2019
Alaska is our "happy place" and we see something new every time and we love to go up there. Departing out of Vancouver is easy and we maximize our time in the Inside Passage (as opposed to departing from Seattle where we spend 36 ... Read More
Alaska is our "happy place" and we see something new every time and we love to go up there. Departing out of Vancouver is easy and we maximize our time in the Inside Passage (as opposed to departing from Seattle where we spend 36 hours in open water before getting to the calmer, inside passage views.) We take the train from downtown Seattle and enjoy the views of the Sound as we head north. We take this same train when we arrive in Vancouver. We experienced a long wait in Vancouver going through US immigration but after that our Platinum status got us on board quickly. The room was ready and the steward very helpful. We've been to the ports of call many times so we have favorite shops all along the way. This time we only did whale watching out of Juneau but we understand the Ketchican trip saw bubble-net-feeding. We also like the White Pass Railroad in Skagway and the bear expedition out of Haynes. We're "anytime" diners (far, far, easier than having a set dining time and the same faces at every meal), and we met lots of interesting people not to mention a lot of Aussies and first-time cruisers. Foodservice seemed to be an ongoing issue. It took two hours or more to get in and fed on several occasions. The food was as expected--good but a bit too "fancy" for our palates. The wait staff was usually quite friendly and helpful, but not always. When one diner complained her steak was too tough, the waiter pulled out a 6" switchblade and gave it to her. She didn't complain after that. Princess has lower priority with the Inside Passage ports so they always doc well away from town but don't always provide shuttles from the boat to town. Holland America parks right downtown in most ports. Our cabin was nice with a great view and two flat-screen TVs but no curtain or another divider between the sections which would have been essential if we had brought along another passenger. We were disappointed in the entertainment--only one full-ensemble show (which was great) and the comic wanted us old people dead. We got in his way. Read Less
Sail Date September 2019
My husband and I did the Alaskan cruise followed by a land tour with stays at the Princess Denali Lodge and Fairbanks Lodge. We wanted to see the glaciers, but also see the northern lights and visit the arctic circle. We had hoped to learn ... Read More
My husband and I did the Alaskan cruise followed by a land tour with stays at the Princess Denali Lodge and Fairbanks Lodge. We wanted to see the glaciers, but also see the northern lights and visit the arctic circle. We had hoped to learn more about the Alaskan people and those that “live off the grid” as well as learn more about Alaska’s history. Our suite was beautiful and spacious and was best part of the cruise. The enrichment presentations were basic and repetitive. The talks were about mammals and sea life. Unfortunately, the lectures never focused on Alaska’s history, Aurora Borealis, or the glaciers and how global warming is causing most of the glaciers to recede. It was not until there was a surprise Northern Lights show during the early am hours through the College Fjord glaciers, that the Princess Cruise videographer spoke for a few minutes before a mammal talk, that there will be a dvd for sale with the nights light show along with pre-recorded Aurora Borealis events. We missed the Northern Lights that night as we were asleep. The Deadliest Catch excursion was great and I was pleasantly surprised. The Best of Juneau excursion was long and it was surprisingly warm. The glacier was sadly disappearing. The Yukon tour which included an extension bridge was also very long in duration. Again very warm which, of course, had nothing to do with Princess Cruises, but global warming. I forgot to add that the glacier viewing from the cruise ship was beautiful, but not as dramatic as one would think by viewing brochures. The Marjorie glacier I gather was grand at one time, but now it was just stagnant. I understand that it is one of the glaciers that is not receding. The College Fjord was far more spectacular with larger pieces of icebergs floating along side the ship. The land tour was very good. Weather remained quite warm, but overcast in the evening which prevented the Aurora Borealis from being viewed fully. We were only able to see a portion of Denali, but quite impressive. The highlight was the plane ride from Fairbanks into the Arctic Circle. Learned a lot about “living off the grid” and sustainable living in Alaska. I would of loved to have learned about the lifestyle of First Nation, Alaskans, and Indian tribes on the cruise before the land tour. Lastly, there are many fires that are still occurring in Alaska, so smoke may be present. In fact, we could smell the smoke in the plane on our flight to the Arctic Circle. We also could see the Rampart fire from the plane. Read Less
Sail Date September 2019
Alaska was a bucket list destination for us, not just a cruise but also a land tour. Princess Cruises offers cruisetours incorporating a cruise with a land tour. We selected the Connoisseur Tour as it included most meals on the tour as ... Read More
Alaska was a bucket list destination for us, not just a cruise but also a land tour. Princess Cruises offers cruisetours incorporating a cruise with a land tour. We selected the Connoisseur Tour as it included most meals on the tour as well as the services of a tour director. The additional cost above their unescorted tour is approx $900.00 per person. The cruise part of out trip was very good, no problems and delivered what we expected. Rooms on the ship were a bit dated and could do with a refurbishment but the ship amenities and facilities were certainly up to scratch. we sailed Club Class and had no waiting times in the dining room or any specialty restaurants. Ports of call were all interesting, the towns quirky, Glacier Bay and College Fjord were spectacular. The land portion of the tour however didn't live up to expectations. First the tour director. Our director did not deliver any real value or insight during our tour. Her input included handing out check in information envelopes at each lodge and making dinner reservations at the lodge restaurant on the first night at 2 of the 3 lodges. All of this could have been easily managed direct by the lodge check in staff on our arrival. Apart from the 2 dinner reservations and a couple of pre-arranged tour group meals (not arranged by our director anyway), we were left to arrange our own meals direct with the eateries at each lodge which often meant putting our name on a list and waiting up to 1 hour for a table to become available. On one very cool night we were even placed at an outdoor table for dinner - not acceptable. Given that we had paid to be on a Connoisseur tour, we expected better service than that. We should have had pre-tour bookings for all meals rather than have to take our chances with all the other travellers at the lodge. Princess really need to review their staff numbers and facilities to make sure they can actually cater for the very high number of guests that they happily pile into their lodges. Regarding the lodges, they are all owned by Princess and staffed with seasonal workers from across the globe, some who do not have a very good grasp of the English language. In general, the service received at the lodges was below expectations. The cleanliness of the rooms left a bit to be desired - we even found hair and eyelashes on the pillows in one of our rooms - suggests the bedding was not changed! They are also located in relatively remote areas away from other shops/restaurants etc so there is no real alternative but to eat, drink and spend all your money at their lodges. My advice is to NOT take a Connoisseur tour but rather one of their unescorted tours which includes basically the same itinerary and you're not locked in to 3 course dinners each night (after waiting for a table) - buy and pay only for what you want. You'd save money. The tour direct too is not worth the additional cost, doesn't deliver any value or enhance your experience. Another word of advice, don't take the last cruisetour of the season. Pricess started closing down services in the Fairbanks lodge while we were still there for a couple of days post-tour. It was like we were the last house guests and were in their way of closing down for winter. In summary, cruise great, land tour average to below expectations. Maybe if you want to do a land tour of Alaska, do your homework of local tour operators that run land tours and book with one of them. Read Less
Sail Date September 2019
To saii with friends to a remote and réputés destination. Cruise was perfect and excusions were Nice, instructive, Skagway and mainly Ketchican have too much boutiques and jewel stores that kind of diminish the natural beauty of the ... Read More
To saii with friends to a remote and réputés destination. Cruise was perfect and excusions were Nice, instructive, Skagway and mainly Ketchican have too much boutiques and jewel stores that kind of diminish the natural beauty of the surroundings. Ship is not the youngest of the fleet and decoration is a little kitsch but clean, with good service every where on the ship. Food is good in buffets, uneven at Anytime Dinner. Naturalist and yes the captain are good communicators. Land portions was fine but food offer is ordinary, too salty, too rich, too abundant calories wise. The offer of senior portions, and "Healthy" food would better the offer. All motor coach or railway transportation are well organized...Princess is a leader in this aspect. A forgotten jacket at Fairbanks Princess Hotel was brought at the airport before departure flight...personal and quality of service of great quality. To be noted the quality of naturalist Rachel Cartwright as a speaker, writer and animator. Read Less
Sail Date September 2019
We started our cruise from Seattle, staying overnight at the DoubleTree hotel at Seattle, booked through Princess Cruises. I would recommend this hotel prior to a cruise. Part of the booking the hotel was the Transfer from the airport ... Read More
We started our cruise from Seattle, staying overnight at the DoubleTree hotel at Seattle, booked through Princess Cruises. I would recommend this hotel prior to a cruise. Part of the booking the hotel was the Transfer from the airport to the hotel and Hotel to the ship. The embarkation was very fast of the ship through checking and security on board in 20 minutes from getting of the coach. Of the three cruises we have been on this was by far the fastest. Our cabin was on Caribe deck 502, it was small as was the bathroom, the balcony was large as was the flat screened 32 inch tv that overpowered the room, you have to be careful not to hit your head on the corner of the tv which i did on occasion. The queen size bed was very comfortable. plenty of hanger space and I liked the shelving unit too, incidentally the safe was not working. The washroom was very small compared to the other cruise ships we have been on. The shower is vey tiny, a word of warning be careful with the shower faucets, the number are printed on the shower faucet and cannot be seen from inside the shower, you can be badly scalded if you are not careful. To read the numbers you have to get out of the shower. Dining was the biggest disappointment of the cruise. We went to the Horizon buffet when we boarded the ship as our cabin was not ready, as we entered the buffet there are two sinks where you have to wash your hands, standing there was a crew member instructing you to wash your hands, I was impressed, as it was embarkation day the buffet was busy, after lunch we decided to explore the ship, we made our way the Atrium, seeking out the Library, we found it off the Atrium, it was a small library with 3 relaxing chairs plus numerous computers, in the entrance was a crew member to give any help to those who needed it to use the computers. Most of the action takes place in the Atrium, the noise was so loud the cruise director chatting on his microphone on the highest volume setting possible, the Atrium is like a long tube reaching up through the middle of the ship, with decks and lounges going off them, how can you concentrate in the library/Internet cafe is beyond me. You can always find the Atrium by following the noise. The lounges are the same quiz games dance lessons and other entertainment are in the lounges at one time or another. The quietest place we found was the Skywalkers disco and lounge, I spoke to several people up there, they had come there for the peace and quietness, but no drinks or coffee are available. We are not open until 10pm we were rudely told when we asked a barman. There was one more place for peace and quiet and that was the Sanctuary, I believe it was $40 a day each to use, very expensive to have to pay for a little peace of silence. We found the ship was noisiest on sea days when in port it was much quieter. Back to the Horizon buffet, on the sea day my wife was ill, I left her in the cabin to go for lunch, I found a table vacant at one side of the entrance, as I entered I noticed there was no one supervising hand washing, as I sat there eating I counted 50 passengers walking past the wash stations in 10 minuted. What is the point of me washing my hands, then going and using utensils used by passengers with dirty hands. On other surmise ships and the International Cafe servers serve your food no passengers are allowed to self serve. I would class the Horizon buffet as an health risk. When we booked the cruise we asked especially for a table for two as my wife is deaf in one ear and partially deaf in the other ear, she uses one hearing aid in the partially deaf ear. She gets confused when in a crowd of people at a dinner table. On our third evening we decided to go to the Amalfi dining room our designated dining room for the 7.15 dinner. When we were shown our table we were surprised that it was set for a table of 8, I mentioned to the waiter that we required a table for two, we were told rather abruptly no tables for two are in this restaurant, I had been down to the restaurant to make sure we had a table, but during the day it was closed. The waiter then crossed examined us asking who hadn’t we been down before and also where had we eaten, we ordered our meals and ate as quick as possible, we ate in the Portofino restuarant after that Entertainment, Princess does a good job when it comes to shows in the princess theatre. The entertainment was first class Service was good except for the dining waiter who might have been having a good day. We only did one Shore excursions, that was at Skagway, we did the White Pass railway. Which was fantastic. We are a senior couple of 70 and 75 no children. We wont travel with Princess again, I realize its a family oriented cruise line, the noise levels are far to high for us.especially for my wife who’s hearing aid is so sensitive to noise. The other cruise line we used before this one, is more suitable for seniors. Read Less
Sail Date September 2019
Overall a nice experience. Great cabin, balcony was well used and steward was perfect. Food was not up to other Princess ships I've been on but service was wonderful. I should clarify, Horizon Court Buffet at times reminded me of ... Read More
Overall a nice experience. Great cabin, balcony was well used and steward was perfect. Food was not up to other Princess ships I've been on but service was wonderful. I should clarify, Horizon Court Buffet at times reminded me of college dorm fare. Shows were very good. The most annoying thing was the constant announcements of sales. Yes, they have to make a profit but sometimes it's the little things that make a customer feel special. It was exciting to receive a packet in the post with documents, luggage tags and great expectations of an upcoming adventure. Now you have to print yourself documents etc etc. Nice touch at the end of the cruise was the airlines luggage program. Bags whisked away not to be touched again until you land at your home airport. Note the Star is getting a bit long in the tooth. Showing some age, it gets hard to maintain a ship after 15 years of service. Read Less
Sail Date September 2019
Overall we had a wonderful time. I looked forward to the captain's greetings which always ended with "bye-bye". We purchased the steak and lobster balcony dinner, however this being our first cruise we thought you would dine ... Read More
Overall we had a wonderful time. I looked forward to the captain's greetings which always ended with "bye-bye". We purchased the steak and lobster balcony dinner, however this being our first cruise we thought you would dine on a special balcony of the ship. Not so, you are supposed to have a balcony room for this feature (they really should include that in the ad) so we asked the dining staff how we could amend this and they rose to the occasion. We had our own private waiters, James and Nino, who set us up at table on the aft balcony of the ship and dusk. They kept our champagne glasses filled, they took photos for us and even shelled our lobster. They provided us with a night of amazing memories. Alan, our cabin steward was also amazing. The first day he knew our names and always greeted us with a smile, even took a moment to ask about our excursions or our experience. He made us feel like family, not guests. Read Less
Sail Date September 2019
It was our relatives that were going on and it was recommenced by our travel agent. we were astonished by the number of activities. we were not pleased with the breakfast accommodation especially for the people that wanted a quick ... Read More
It was our relatives that were going on and it was recommenced by our travel agent. we were astonished by the number of activities. we were not pleased with the breakfast accommodation especially for the people that wanted a quick breakfast and cup of coffee without having to pay extra. also, we were not appreciative of the fact that we that we tried on sunday to make a reservation for thursday and we were told that there were no reservations available. this was calling five days in advance. Not happy. when we tried to make a reservation we were put on hold for a long.........................period of time. we finally went to the customer service desk and they were able to get to the dinner reservation call center after a long period of time and they were told there were no reservations available for the rest of the week. (this was on sunday when we were trying to make reservations for a wedding anniversary) !!!! Read Less
Sail Date August 2019
Alaska is a beautiful place and getting there is more than half of the fun. The Royal Princess is a beautiful ship with many things to do, see or enjoy from early morning to late at night. Always book a balcony stateroom. We loved ... Read More
Alaska is a beautiful place and getting there is more than half of the fun. The Royal Princess is a beautiful ship with many things to do, see or enjoy from early morning to late at night. Always book a balcony stateroom. We loved seeing the world go by without having to get dressed. Balconies are private but you can hear your neighbors clearly when you’re all on your balconies. We enjoyed sleeping with the balcony door ajar or wide open. The Royal had “smart casual” and “formal” nights. Most women were in dressy slacks and something sparkly on formal nights in Anytime Dining and men wore dark slacks with nice long sleeved button up shirts. In Traditional Dining, it was tuxedos and ball gowns. Smart casual meant no jeans or shorts so khakis/ dress slacks with nice shirts or blouses/sweaters were common for both men and women. It is a floating global community so be aware that there can be curious cultural behaviors that are new to many passengers. English was the primary language on our ship. Hygiene signs translated into Chinese, German and French would have been helpful so all passengers would wash their hands before every meal when entering the buffets or dining rooms. We did catch colds near the end of the cruise and noticed that staff had stopped supervising dining room hygiene on the third day. We seldom saw other passengers at the handwash stations after that third day. We walked around Ketchikan on our own. We visited Mendenhall Glacier National Park and Mt Roberts Tramway in Juneau. 90 minutes at Mendenhall is not enough time to walk to Nugget Falls for a closer glacier view and see the visitors’ center. Stay longer. The Tramway is amazing with a good restaurant at the top and fun hiking trails where we saw bears in the distance. In Skagway, we took a motorcoach to the Yukon Territory then rode the Skagway-Yukon Railroad back to Juneau from Fraser. Getting acquainted with the sled dogs in CarCrossing was a highlight. Skagway was a ghost town by 7:00 pm and that’s why the ship leaves by 8:00pm. From the ship, we took the Princess train from Wittier to Denali, stayed in Denali Princess Lodge then went by motorcoach to Fairbanks from which we flew home. The train was a wonderful day of travel but the highlight was the next day on a flightseeing tour which was 200 miles though the National Park including coming within 1/2 mile of Mt Denali/McKinley. Denali Lodge was tired, dark and dank. Food choices were limited at the resort. Traveling near the end of season means places are emptying their inventories so several menu items were not available in different restaurants near the Denali Lodge. Stay at the Princess Mt. McKinley Lodge instead of the Denali Lodge unless it gets renovated. Skip Fairbanks completely (tourist trap) and return to Anchorage for your flight. Read Less
Sail Date August 2019
Went with another couple for four nights land on our own and seven nights cruise. The mini-cabin stateroom was great. Nice layout, clean, and very comfortable. Most of the staff was friendly. The dining room food was good. The buffet food ... Read More
Went with another couple for four nights land on our own and seven nights cruise. The mini-cabin stateroom was great. Nice layout, clean, and very comfortable. Most of the staff was friendly. The dining room food was good. The buffet food was okay. We had an amazing experience cruising past a huge pod of orcas that lots of people missed if they didn't have an exterior view while dining. There was a low-key announcement about this that my husband thought should have been much more enthusiastic. We skipped a lot of the usual activities and just enjoyed the beautiful scenery from our balcony. The Northern Lights made an appearance, but again the ship wasn't very good about communicating where to see them on the ship. The mid Lido deck was lit up like daylight so that wasn't going to work. Some of the excursion descriptions were misleading and overpriced, such as the Animal Planet Bear Country and Wildlife Expedition (save yourself $ and take the Rainforest Sanctuary Walk) and Backcountry Zodiac Expedition (mostly a boat ride, very little backcountry on land). Whale watching in Juneau and Skagway Rail trips were much better. We did much better excursions on our own in Fairbanks (Aurora Pointe Activity Center for Northern Lights $32) and Denali (Fly Denali glacier landing plane ride $550 and Denali National Park non-narrated shuttle to Eielson Visitor Center $43). The train rides to Denali and the ship were very enjoyable. The looong disembarkation taxi line in Vancouver was a bummer. Still, I think a cruise is the best way to see the glaciers in Alaska and I'm glad I did this trip before all the ice melted away. Read Less
Sail Date August 2019
After years of hearing from friends that an Alaskan cruise is THE cruise of a lifetime, we bit the bullet and pushed it to the top of our bucket list. Having cruised Princess once before (this would be our 25th cruise though only second ... Read More
After years of hearing from friends that an Alaskan cruise is THE cruise of a lifetime, we bit the bullet and pushed it to the top of our bucket list. Having cruised Princess once before (this would be our 25th cruise though only second on Princess), we had some expectations of quality of service and condition of equipment. Considering the Island Princess is one of it's oldest ships, for the most part, it met our expectations. Had we done the cruise only portion, would have rated this only "Good". However coupled with the add on land portion, the trip truly was a very good trip, nearing great. The land portion was excellent in almost all respects. Here's our impressions and tips. Embarkation: Best ever. Vancouver has it nailed. Stayed prior night near Canada Place and walked over to drop bags off at noon and just about walked on to the ship. Longest line was U.S. Customs but that went smoothly. Dining: Late dining in the Provence Dining Room. Food was ok, not great but then again, I'm not a gourmand so no complaints. Head waiter (Apollo) was attentive though at times a bit stretched. Great stablemates and conversation. Never felt rushed. Breakfast and Lunch always in Horizon for the buffet. Finding a place to sit can be a challenge during peak times. Selection was a bit limited (would have loved a real pasta bar). Cookies were overbaked. But we didn't starve. Pizza was pretty good. Burgers were not. Liked that someone was stationed at entrance to get people to wash their hands (unfortunately when they weren't around passengers wouldn't do it). Entertainment: Went to all but the last show. The dancers were very good. The singers were not. Magician (Trigg) was really good and did two shows. The comedian (also two shows) was average and second show was similar to the first, material just tweaked a bit. Guest Soprano was very good and just highlighted how much better her voice was than the regular singers. Tried to go to some of the onboard lectures but as space is limited on this ship for large audiences, if you don't get there well in advance you might as well skip it and grab another piece of pizza. Service: room attendant was efficient. Didn't see him much but when requested to leave extra towels each cleaning, he did. Though for some reason, never left any ice (no problem as I brought ice back from the buffet each morning). Room service was very good, timely and orders were always correct. Ports: Icy Strait Point (Hoonah): nothing there. Nice walk to Hoonah and back. That's about it. Juneau: Walked to chairlift and went up the mountain (on our own, no excursion). Great views, nice walking paths up top, pretty good shops. Well worth it. Then took city bus ($2 each from bus station) to Mendenhal (well as close as you can get on the city bus which is about 1.5 miles from entrance - easy flat walk on a paved path). Walk to the falls (another mile to/from) for best views. Note: no food available in park so plan accordingly. Bring water. Lunch at Red Dog Saloon - crowded of course, food was ok, entertainer was pretty profane. Skagway: best stop. Ship excursion to White Pass via railroad. Easy walk to train, nice scenic ride. Good commentary along the way. Dropped off in town, strolled around, grabbed a fantastic cinnamon roll (Sweet Tooth Cafe) and visit the NPS building and watch their show. A fun town to just stroll around and do a bit of souvenir shopping. Glacier Bay: TIP: best view is on Port side (at least it feels like the ship stayed on the port side the longest). Saw a few small calving. Very nice but the best glacier was just to come... College Fjord: Wow, so many glaciers (port side is the best). Spent a long time just in front of the largest. Peaceful and what Alaska is all about. Whittier: nothing there but hop off and on to the train (or busses). TIPs: Want better chance of seeing wildlife (whales and things): starboard on the northbound route. Better for glaciers: Port Best side on White Pass Train: Left side. If doing Denali Land portion and the Kantishna Experience excursion: sit on driver side of the bus. Read Less
Sail Date August 2019
Because we wanted to visit Alaska for the first time, cruise was nice but I would definitely switch Anchorage or Sitka for Victoria, we arrived at 7 PM and left at 11:30 PM, it was dark and not a chance to visit anything. Another Alaskan ... Read More
Because we wanted to visit Alaska for the first time, cruise was nice but I would definitely switch Anchorage or Sitka for Victoria, we arrived at 7 PM and left at 11:30 PM, it was dark and not a chance to visit anything. Another Alaskan port wouod be way better and less expensive excursion too, $130 train trip to nowhere and could not go down, beautiful scenery but poor excursion, but anyway me and my wife were looking for relax and that's what we've found, but I will definitely go back to Alaska again with a different itinerary if possible. Stateroom service was excellent, food quality in the cruise standards, staff very friendly, some services could be handle better, like make a call to find a different flight or arrange a pick up. We had an open dining and was the best choice, we usually don't eat very early as we like to enjoy the onboard entertainments. Overall Princess is the best cruise line in a matter of service and quality of the ships, unfortunately we cannot change the quality of the people ( passengers) lots of them rude, grumpy and with bad habit like fill a plate full of food and then leave half of it, waste waste waste or touch the food and place it back at rhe buffet,...disgusting and maybe they did not even wash their hands. What really made me upset was that on formal nights lots of people were dressing like they go to the beach!!!! Formal night....it is FORMAL....use a dress/ suit it's an occasion to dress nicely once in a while but some don't get it..... Read Less
Sail Date August 2019
We wanted to see the glaciers of Alaska, and Princess provided a good price for this voyage. The inside cabin with obstructed view was very obstructed with rescue boat blocking the whole window (625). The ship on the whole was in good ... Read More
We wanted to see the glaciers of Alaska, and Princess provided a good price for this voyage. The inside cabin with obstructed view was very obstructed with rescue boat blocking the whole window (625). The ship on the whole was in good working order. The staff seemed understaffed and Customer Service (Purser) were not on the ball for a billing/corkage charges to our account. Food on the whole was good, except the hot steamers on the Horizon Buffet did not seem to hold the food warm, cold at times. Our cabin was well maintained. Ship clean. The debarking at the ports went well, except it would be nice if the signs directing direction to gangplank might be more informative. Visit to Ketchican was a rainy and the Salmon Fishing trip was cancelled. Both the Junnea and Skagway went well, a lot of interesting scenery. The Train Trip at Skagway was a pleasant way of seeing a lot of scenery and learning some history. The two cruise day in fiords some good weather and some spectacular scenery was enjoyed. It was nice to have Park Rangers sometimes giving a description of the area the ship was in. While not knowing how we were getting to the airport, it was handled smoothly and had tour explanation of the route to the airport and Anchorage. Not giving the trip 5 stars was for the miscues on us by the staff and the cold steamers. Read Less
Sail Date August 2019
The food was ok . The state room was outstanding but it was a upgrade suite . The ship was very big very nice very clean . Staff was very friendly and the food was average at best except in the specialty restaurants it was outstanding ... Read More
The food was ok . The state room was outstanding but it was a upgrade suite . The ship was very big very nice very clean . Staff was very friendly and the food was average at best except in the specialty restaurants it was outstanding . The entertainment on board the ship was very good especially the comedian who we saw two times he was awesome AJ if he was ever around my area I definitely go see him again he was very funny he also did two entirely different routines . The room that does the show run was large it was very comfortable every seat was very positioned so that you could see everything and hear everything is very pleasant experience. Only problem is they didn’t have enough people in there to get you drinks there was like two people in the whole room so you waited forever to get drinks otherwise you have to go get them yourself they need many more people in there if they want to you know so drinks I had a package so it was sort of a pain because I had to go get it myself. The only thing I had a problem with was when you get on the ship they try to sell you all the spa treatments and all this crap you really don’t want in that cost way more than it’s worth in my opinion they take you on a tour which I didn’t want to take . I have been on four different ships and have cruised four different times the ship was nice people and staff were nice the food was subpar especially for the price we paid . Don’t think I take another princess cruise we had problems with our shore excursions half of them well actually three of them out of the four were canceled . You need to be extremely specific on sure excursions times dates ask as many questions as you possibly can whether it’s better to go in the morning the afternoon because we booked morning trips and they were all canceled due to the fact that they were fogged in early in the morning there was also a train that was canceled but that’s because of a rockslide . Read Less
Sail Date August 2019
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Easily compare prices from multiple sites with one click