Chose Crown Princess to Alaska based on feedback from people who have previously cruised with them a couple of years ago. Things have changed. Hallway to cabin smelled like sewage, food was just okay. It was often served cold or over cooked and the selection was pretty minimal. Rumor was that covid was going around the crew which may explain why several of the activities were cancelled. If ...
This was our first cruise ,we chose it has it had a lot of stops which we could get off ,embarkment was brilliant we was in our state room by 12,,to busy to get of at st peters Guernsey people was still trying to get on water shuttles at 12 had to be bk by 3 so gave that amiss day three COVID outbreak captain ask if we would wear mask on ship many Americans didn't astound the ship or coac hi ...
We have cruised on Celebrity, Carnival and Norwegian and this was by far the worst ship and most poorly managed cruise yet.
After we booked and paid, we were then sent the notice that the ship was having engine troubles and therefore one of the listed ports was eliminated and the time in the existing ports were being cut down to a few ours instead of all day. This is a classic bait and switch ...
Had somewhat chosen this cruise as a last minute adventure, as some much needed work was being done in our condo that made it required to find a quick and easy getaway. And we figured as we are top tier status with Princess (Elite/Platinum) we had high expectations as we had frequently travelled with Princess. But sadly we were very wrong, as the Crown Princess is in serious need of not only some ...
We chose this cruise to take our adult grand children to Alaska. They seemed to endure it as it was their first cruise ever. We, on the other hand, have cruised with Princess 9 times previously. This cruise was a complete disaster for us. We were charged for drinks we DID NOT ORDER; Waited over 45 minutes to have our order take in two of the seated area restaurants; drink orders, when we received ...
We were excited to go back to Alaska and visit new ports. Icy Straight Point was a great place. We loved being able to walk through the forest up to the shopping. Prince Rupert was OK - not really anything to do if you don't take an excursion. If they want to make this a more permanent port they need to put in more tourist shops. But the Fire Dept Museum and nice and I was able to get a ...
We took a cruise from Whittier, AK to Vancouver. Loved the scenery throughout the trip and being able to travel through Glacier Bay. Going to Glacier Bay and our scheduling window was the primary reason we chose the Grand Princess instead of a Royal Caribbean ship. The Grand Princess felt very old overall. They had "upgraded" our room to a rear balcony instead of the port side room we had booked ...
First of all, Discovery Princess is a new ship, and it is beautiful. But too bad its dining service and food is below standard.
We a group (14 - 16) ate in the Juneau dining room most every evening. We had a terrible time with the host who actually argued with me over our reservations. I can't believe a Princess employee arguing with guests. One evening they seated everyone in our party except ...
I choose this cruise because of the itinerary. However, when the time came, they DID NOT deliver. The ship is missing an engine. Because of this they dropped Ketchikan for Icy Point Straight. What a waste of time that port is. Then instead of spending the day in Juneau we only got half a day there. Also, we were supposed to arrive Victotia at 7 pm and did not dock until 830 pm. Why we need to ...
We chose this Cruisetour because we had a great experience when we went in 2014. This time we met with disappointment after disappointment! The price was $4,000 more than what we paid before; customer service all along the way was lacking; our hotel room at the Denali Princess resort was filthy; the food on the land portion was OK at best - with the exception of the Kenai Princess Lodge, where ...