Princess Alaska Cruise Reviews

We elected to go on a cruise as it seemed like the easiest way to experience Alaska. From that perspective, this cruise met our needs. The Alaskan ports offered good opportunities to experience the beautiful sights of Alaska. Still, the experience is downgraded by the touristy, completely overcrowded downtowns of the ports themselves. The downtowns seem to be mostly staffed by temporary summer ...

Terrible customer service on phone and many on ship. Older ship, needs updating. Room had an odor. Carpet, bedakirt and outlets outdated. It needs a good overhaul. Food subpar. Not much for gluten and dairy free options. They were not enthused about my food intolerances and ut ahowes. Karoke outdated. App disn't work half of my cruise. Wifi overall good but sometimes hard to connect to.. They ...

Currently sailing on the Sapphire Princess for a 7 day northbound sailing. We have previously sailed with Holland America and Disney Cruise Line Impressions so far: Embarkation: - we boarded at approximately 2:00pm. The process was swift and clear. - Once on the ship, we were told to go to the incorrect deck for our cabin. We wandered around for approximately 20 minutes. No staff to ...

We have sailed the Ruby twice in the past year (two different itineraries) and are sad to report that it has continuously gotten worse. The other negative reviews you see below, for the Ruby, are not lying. The ship's condition, staff, and dining needs a major overhaul. We are Captain's Circle Platinum so I am not just being biased to another cruise line when I write this negative review. This ...

We were so very disappointed with this cruise from the outset to our return! First, the princess app was the first disappointment. it oftentimes did not work and was ineffective. we tried doing everything right the first time to avoid any problems, but management of the app was just not on top of things. (a) i could not get my grandson into the green lane; i called several times, and we were ...

I had relatively low expectations having just gone on a Disney Cruise in March. However, Princess somehow found a way to make exceed the sadness of all my expectations. The one thing I did enjoy was the excursions, but since they were not technically Princess Excursions, I'm not going to credit them for it. First and foremost, a cruise should always be about the food. Unfortunately the food ...

Embarkation: Embarkation was a total nightmare. We arrived at the port to be directed to a line that took an hour literally only to drop our bags off with the porters/longshoreman. We had pre-ordered our medallions; so, from that point, the process was very smooth and fast... maybe 15 minutes. Cabin: The Crown OV cabins are smaller than OV cabins on other lines/ships we have sailed and ...

My family was looking for a good cruise line to take on a trip to Alaska and decided to use princess cruise line. My disappointment with this cruiseline began day one of our 7 day cruise. My boyfriend has a pacemaker, he can not have any magnetic or electromagnetic interference with his device. We went through security to get on the ship no problem, when boarding we were given a lanyard with a ...

I recently went on an Alaska cruise tour, 7 day cruise with a 4 day land tour, Princess is cutting corners, from the selection and quality of their food to adding bogus charges on your account. They have a big sign on your door to swipe your medallion and win prizes. What they fail to mention is if you swipe your medallion you get a $50 casino charge on your account. The food in the main dining ...

We had to use cruise credits and didn't want to fly anywhere so it was really easy (we thought) going out of San Francisco as it is only an hour from our house and we can take the Vallejo Ferry to San Francisco. Great Ferry ride over the bay and called Lyft to take us to the Pier which is just under a mile. Took 35 minutes in the car as traffic was so bad (great driver though). Finally got to ...